front desk attendant

Park Dist Of Highland Park

<div>Job Summary 
The Front Desk Attendant is responsible for the daily operations of the entrance of the facility. The Front Desk Attendant will provide quality customer service adhering to Park District of Highland Park standards at Hidden Creek AquaPark and Rosewood Beach. Hours of position are weather dependent.
Supervisory Responsibilities 
This job has no supervisory responsibilities.
Essential Job Duties 
Include, but not limited to the following. Other duties may be assigned.<ul><li>Perform daily opening and closing tasks and checklists.</li><li>Perform accurate financial transactions and operate Point-of-Sale efficiently.</li><li>Perform membership status look up, check-ins, and renewals.</li><li>Cleaning and organizing front desk and front office areas.</li><li>Assist with and perform group/party rentals and check-ins.</li><li>Assist with front desk reports.</li><li>Initiate and follow emergency procedures as outlined in the facility Emergency Action Plan (EAP).</li><li>Perform all job tasks within the rules and guidelines of the District&rsquo;s safety program.</li><li>Field and answer patron questions to the best of their ability.</li><li>Greet patrons and provide professional and positive customer service according to Park District standards.</li><li>Must fulfill all department training requirements.</li></ul>
Qualifications: Must be 15 years old or more. Must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Education and Experience: Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience.
Classification: Seasonal, non-exempt
Wage Range: $15.75 - $17.50 per hour<div>
Benefits:
 
<ul><li>Health &amp; Fitness Membership</li><li>Outdoor Pool Membership and Seasonal Beach Access</li><li>Program and Facility Discounts on a variety of recreational activities including Golf and Racquet Sports.</li></ul></div>
Physical Demands: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. While performing the duties of this Job, the employee is regularly required to stand; walk; sit; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to use hands to finger, handle, or feel; reach with hands and arms and climb or balance. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Working Conditions: The Front Desk Attendant works in a climate of an average of 86 degrees Fahrenheit with humidity. He/she must be able to respond quickly and accurately. He/she handles chemicals when performing cleaning tasks.
The Park District of Highland Park is an Equal Opportunity Employer.</div>

Front Desk Attendant - HCAP

First Gold Gaming Resort

<div>Job description
We are looking for an individual who is at least 21 years of age and possesses exceptional customer service skills to join our team at the club center and hotel front desk. Our ideal candidate should be friendly, professional, and capable of maintaining a positive work environment while providing prompt and courteous service to our valued customers.
Some of the main duties of this position include:<ul><li>Use a computer to enroll customers into the player&rsquo;s club program, print replacement cards, and reset PINs</li><li>Make scheduled announcements over the PA system</li><li>Maintain general knowledge of the property</li><li>Stay informed of all the events and promotions happening in the casino, restaurant, and hotel</li><li>Understand the casino rewards program and ability to explain to customers</li><li>Ability to solve guest problems so that the guest and the establishment are pleased with the outcome</li><li>Perform duties in accordance with departmental and company policies</li><li>Create and confirm hotel guest reservations using computer software, in person and over the phone</li><li>Responsible for prompt, courteous, and efficient service of guests, checking guests into and out of their hotel rooms, collecting monies, and meeting guests' needs during their stay</li><li>Issue hotel room keys and assist guests with finding their hotel room</li><li>Other duties as assigned by your supervisor including special projects or events</li><li>Being a team player to ensure all guests have an enjoyable experience</li></ul>
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour 
#hc150362</div>

Club Center and Hotel Front Desk Attendant

<div>Job description
We are looking for an individual who is at least 21 years of age and possesses exceptional customer service skills to join our team at the club center and hotel front desk. Our ideal candidate should be friendly, professional, and capable of maintaining a positive work environment while providing prompt and courteous service to our valued customers. This role requires the candidate to possess or be willing to obtain a support license from the SD Commission on Gaming.
Some of the main duties of this position include:<ul><li>Use a computer to enroll customers into the player&rsquo;s club program, print replacement cards, and reset PINs</li><li>Make scheduled announcements over the PA system</li><li>Maintain general knowledge of the property</li><li>Stay informed of all the events and promotions happening in the casino, restaurant, and hotel</li><li>Understand the casino rewards program and ability to explain to customers</li><li>Ability to solve guest problems so that the guest and the establishment are pleased with the outcome</li><li>Perform duties in accordance with departmental and company policies</li><li>Create and confirm hotel guest reservations using computer software, in person and over the phone</li><li>Responsible for prompt, courteous, and efficient service of guests, checking guests into and out of their hotel rooms, collecting monies, and meeting guests' needs during their stay</li><li>Issue hotel room keys and assist guests with finding their hotel room</li><li>Other duties as assigned by your supervisor including special projects or events</li><li>Being a team player to ensure all guests have an enjoyable experience</li></ul>
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour 
#hc150364</div>

Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040. 
What you'll be doing
Our Front Desk Attendant is responsible for all front office operations such as handling company incoming and outgoing telephone calls, dispatching of mail, couriers and time sheets. The job holder is the single point of contact for all messages and information.<ul><li>
Daily collection and delivery of mail from PO Box and transfer to office mail room when assigned</li><li>
Operate telephone switchboard to answer, screen and forward calls, providing information and taking messages</li><li>
Provide information about establishment such as location and working hours of departments or offices, employees within the organization, or services provided</li><li>
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations</li><li>
Maintain guest reservation system</li><li>
Receive, sort, and route mail, with courier and deliveries</li><li>
Manage the mail room by allocating mail space for each department/company</li><li>
Assist staff and keep a track of the international calls and faxes to enable the accounts department to debit the amount to the personnel</li><li>
Be aware of the location of staff i.e. out of the office in a meeting, on leave, on business trips etc.</li><li>
Arrange for public transportation if requested by guests</li><li>
Maintain up-to-date telephone lists</li><li>
Perform other clerical duties as needed, such as filing, photocopying, and collating</li></ul>
What you&rsquo;ll need to succeed
<ul><li>Communication Skills</li><li>
Strong command of English (spoken and written).</li><li>
Arabic is an advantage but not required.</li><li>
Ability to communicate clearly and professionally, both over the phone and in person.</li><li>
Professionalism &amp; Customer Service</li><li>
Warm, friendly, and welcoming attitude.</li><li>
Able to handle inquiries with professionalism and guide visitors confidently.</li><li>
Administrative Skills</li><li>
Basic computer proficiency (email, Microsoft Office, or Google Suite).</li><li>
Capable of managing simple data entry, scheduling, and general front-desk tasks.</li><li>
Strong attention to detail.</li><li>
Reliability &amp; Time Management</li><li>
Punctual, organized, and able to balance work alongside academic commitments.</li><li>
Flexible to work across different shifts (morning, afternoon, or weekends as needed).</li></ul>
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
Empowering Emirati Talent 
At Chalhoub Group, we believe in the power of diverse perspectives and inclusive workplaces. We are proud to support the development of UAE National talent and are committed to empowering the next generation of leaders. 
This opportunity is exclusively open to UAE Nationals holding a family book, as part of our long-term vision to invest in the nation&rsquo;s future and shape a thriving, homegrown leadership pipeline</div>

Part Time Receptionist (Emiratisation)

Hilton

<div>Front Desk Supervisor
A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. 
 
What will I be doing? 
As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Supervise Front Desk operations during your assigned shift to a consistently high standard</li>
<li>Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events</li>
<li>Advise your shift team of any special events or VIP Guests in the hotel that day</li>
<li>Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work</li>
<li>Maximize sales revenues through up-selling and marketing program</li>
<li>Manage Guest requests, inquiries, and complaints promptly and completely</li>
<li>Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service</li>
</ul>What are we looking for? 
A Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Front Office experience in the hotel, leisure, and/or retail sector</li>
<li>Strong commercial/business awareness and demonstration of sales capabilities</li>
<li>Calm, organized work ethic with the ability to prioritize and meet deadlines</li>
<li>Excellent supervisory, inter-personal, and communication skills</li>
<li>A passion for delivering exceptional levels of Guest service</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>A relevant supervisory/management certificate/diploma or degree</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Front Desk Supervisor

<div>Front Desk Supervisor (Night)
A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. 
 
What will I be doing? 
As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Supervise Front Desk operations during your assigned shift to a consistently high standard</li>
<li>Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events</li>
<li>Advise your shift team of any special events or VIP Guests in the hotel that day</li>
<li>Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work</li>
<li>Maximize sales revenues through up-selling and marketing program</li>
<li>Manage Guest requests, inquiries, and complaints promptly and completely</li>
<li>Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service</li>
</ul>What are we looking for? 
A Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Front Office experience in the hotel, leisure, and/or retail sector</li>
<li>Strong commercial/business awareness and demonstration of sales capabilities</li>
<li>Calm, organized work ethic with the ability to prioritize and meet deadlines</li>
<li>Excellent supervisory, inter-personal, and communication skills</li>
<li>A passion for delivering exceptional levels of Guest service</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>A relevant supervisory/management certificate/diploma or degree</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Front Desk Supervisor (Night)

Marriott International

<div>Additional Information 
Job Number25195175 
Job CategoryRooms &amp; Guest Services Operations 
LocationCourtyard by Marriott Riyadh Northern Ring Road, Olaya Street, Al Murooj District, Northern Ring Road, Riyadh, Saudi Arabia, Saudi Arabia, 11491 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supports all day-to-day operations.</li></ul>
<ul><li>Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Coaches, counsels and encourages employees.</li></ul>
<ul><li>Handles employee questions and concerns.</li></ul>
<ul><li>Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.</li></ul>
<ul><li>Guides daily Front Desk shift operations.</li></ul>
<ul><li>Communicates performance expectations to employees in accordance with job descriptions for each position.</li></ul> 
Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul>
<ul><li>Supervises same day selling procedures to maximize room revenue and property occupancy.</li></ul>
<ul><li>Understands the impact of Front Desk operations on the overall property financial goals and objectives.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service within guidelines.</li></ul>
<ul><li>Handles guest problems and complaints seeking assistance from supervisor as necessary.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul> 
Managing Projects and Policies
<ul><li>Implementing the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Assists in the review of comment cards and guest satisfaction results with employees.</li></ul>
<ul><li>Ensures employees have the proper supplies and uniforms.</li></ul>
<ul><li>Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.</li></ul> 
Supporting Handling of Human Resource Activities
<ul><li>Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Provides feedback to individuals based on observation of service behaviors.</li></ul>
<ul><li>Participates in an ongoing employee recognition program.</li></ul>
<ul><li>Conducts training when appropriate.</li></ul>
<ul><li>Participates in the employee performance appraisal process.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Performs all duties at the Front Desk as necessary.</li></ul>
<ul><li>Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.</li></ul>
<ul><li>Complies with loss prevention policies and procedures.</li></ul> 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Courtyard, we&rsquo;re passionate about better serving the needs of travelers everywhere. It&rsquo;s what inspired us to create the first hotel designed specifically for business travelers, and it&rsquo;s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We&rsquo;re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve &ndash; all while having fun. 
 
 
<div>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

AsstMgr-Front Desk ( Saudi Only )

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