front desk attendant

Hilton

<div>Front Desk Supervisor
A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. 
 
What will I be doing? 
As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Supervise Front Desk operations during your assigned shift to a consistently high standard</li>
<li>Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events</li>
<li>Advise your shift team of any special events or VIP Guests in the hotel that day</li>
<li>Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work</li>
<li>Maximize sales revenues through up-selling and marketing program</li>
<li>Manage Guest requests, inquiries, and complaints promptly and completely</li>
<li>Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service</li>
</ul>What are we looking for? 
A Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Front Office experience in the hotel, leisure, and/or retail sector</li>
<li>Strong commercial/business awareness and demonstration of sales capabilities</li>
<li>Calm, organized work ethic with the ability to prioritize and meet deadlines</li>
<li>Excellent supervisory, inter-personal, and communication skills</li>
<li>A passion for delivering exceptional levels of Guest service</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>A relevant supervisory/management certificate/diploma or degree</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Front Desk Supervisor

MIRA Search

The Receptionist ensures a warm, welcoming, and professional front desk experience for all members and guests. This role is responsible for managing check-ins, handling inquiries, updating the CRM system, and performing essential administrative tasks. The ideal candidate must be presentable, energetic, and experienced in delivering luxury service standards.2. KEY RESPONSIBILITIESA. Front Desk Operations<ul><li>Greet members and guests in a friendly and professional manner.</li><li>Handle check-ins, check-outs, and membership validations.</li><li>Respond promptly to phone calls, WhatsApp messages, and emails.</li><li>Manage booking schedules for classes, personal training sessions, and facility usage.</li></ul>B. Customer Service<ul><li>Provide accurate information about gym services, memberships, and facilities.</li><li>Assist members with queries, concerns, and service-related requests.</li><li>Maintain a consistently high standard of hospitality and guest experience.</li></ul>C. CRM &amp; Administrative Tasks<ul><li>Enter and update member information in the CRM system.</li><li>Process new memberships, renewals, and session packages.</li><li>Maintain records, forms, and prepare daily reports.</li><li>Handle cash and card payments when required.</li></ul>D. Facility Support<ul><li>Ensure the front desk and lobby areas remain clean, organized, and presentable.</li><li>Coordinate with the cleaning team and gym supervisor regarding facility needs.</li><li>Report equipment or facility issues promptly.</li></ul>3. QUALIFICATIONS &amp; REQUIREMENTSEducation<ul><li>Graduate degree required.</li><li>Additional training in customer service or hospitality is an advantage.</li></ul>Experience<ul><li>Minimum 2 years of experience in a luxury gym environment.</li><li>Experience using a CRM or membership management system (mandatory).</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What languages do you speak?</li><li>What is your salary expectation? (AED p/month)</li></ul><ul><li>Do you have notice period? How long?</li></ul>Experience:<ul><li>working in a gym or fitness center: 1 year (Required)</li></ul>

Front Desk Receptionist ( European )

Media Rotana

<div>
 
 Job Description
 
 
 
 We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
 
 
 As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
 </li>
 <li>
 Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
 </li>
 <li>
 Conduct in room &amp; hotel familiarization and assist guest in hotel activity enquiries / requests
 </li>
 <li>
 Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
 </li>
 <li>
 Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
 </li>
 <li>
 Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
 </li>
 <li>
 Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
 </li>
 <li>
 Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
 </li>
 <li>
 Demonstrate a complete understanding of the hotel&rsquo;s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be customer driven and an extremely proactive and &lsquo;switched on&rsquo; personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
 
 
 Understanding the Job
 
 
 Taking Responsibility
 
 
 Recognizing Differences
 
 
 Customer Focus
 
 
 Adaptability
 
 
 Teamwork
</div>

Front Desk Agent

Hotel Management and Consulting, Inc

<div><div>Exciting Opportunity: Guest Attendant at Hyatt Studios in Harrisonburg, VA! 
 
About the Role: Hotel Management &amp; Consulting is seeking a positive, professional, and problem-solving Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests.
 
 
Our Culture: We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals. 
 
Benefits:</div>
<ul><li>Hourly Rate: Dependent on experience, $14.50 - $16.50.</li>
<li>DailyPay Access: Flexible pay options to access your earnings when you need them.</li>
<li>Benefits: Offering medical, dental, and vision benefits in addition to the company&rsquo;s paid time off benefit for full-time employees.</li>
<li>Employee Assistance Program: Complementary benefit provided to all employees to assist with personal or work-related concerns.
</li><li>Career Growth: Opportunities for advancement within the company for dedicated employees.</li>
</ul><div>Primary Duties:</div>
<ul><li>Front Office Operations: Daily property operations including reservations, renewals, check-outs, and check-ins. Review and approval of front office paperwork and reports.</li>
<li>Guest Services: Ensuring guest needs are met. Conduct tours for potential guests and close sales. Fulfill special guest requests (e.g., linen exchanges).</li>
<li>Laundry Duties: Complete all laundry responsibilities including washing, drying, folding, and organizing linens and towels. Maintain clean and organized laundry area.
</li><li>Cleaning &amp; Maintenance: Perform cleaning tasks as needed, such as vacuuming, dusting, and sanitizing public areas. Ensure cleaning supplies are stocked and distributed across the property.</li>
<li>Sales &amp; Marketing: Assist with in-house guest sales and marketing initiatives to increase occupancy.</li>
<li>Emergency Procedures: Know and follow property emergency procedures and ensure the security needs of the property and guests are met.
</li><li>Other Duties as Assigned.</li>
</ul><div>Preferred Qualifications:</div>
<ul><li>Minimum of one year in customer service; hotel operations experience preferred.</li>
<li>Proficient computer skills.
</li><li>Excellent communication skills.
</li><li>Strong organizational, time management, and problem-solving skills.
</li><li>Proactive in solving problems.</li>
</ul><div>Physical Requirements:</div>
<ul><li>Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time.</li>
<li>Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs.
</li></ul><div> 
Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains &ldquo;at will&rdquo;. These job requirements are subject to change to reasonably accommodate qualified disabled individuals. 

 
Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), political affiliation, military status, or other non-merit-based factors. 

 
We comply with applicable federal, state, and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E-Verify. 

 
Any form of unlawful harassment of employees or applications for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. We are a Drug Free workplace.</div></div>

Guest Attendant

Studio M Al Barsha

<div>As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.
Key Job Responsibilities:<ul>
<li>
Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.</li>
<li>Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.</li>
<li>Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.</li>
<li>Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.</li>
<li>Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.</li>
<li>Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.</li>
<li>Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.</li>
<li>Safeguard guest privacy by refraining from disclosing any guest details.</li>
<li>Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.</li>
<li>Uphold environmental, health, and safety standards in alignment with organizational policies.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

M2S Group

<div>Beach Operations Attendant &ndash; Margaritaville

Fort Myers Beach

Fins up! Margaritaville Resort Fort Myers Beach is seeking applications from seasoned professionals for the exciting role of Beach Operations Attendant.

Nestled in the heart of Southwest Florida&rsquo;s vibrant landscape, Margaritaville Fort Myers Beach, under the proud operation and ownership of TPI Hospitality, offers not just a job but an opportunity for unparalleled personal and professional growth.

The Beach Operations Attendant will support all aspects of the guest experience at the Beach Operations. This role is hands-on and outdoors, responsible for setting up and breaking down beach equipment and assisting guests with rentals and transactions. If you love working in the heat, staying active, and creating great guest experiences by the water, this is the job for you.

What You'll Do:
<ul>
<li> Assist with the daily setup and breakdown of all beach operations equipment, including chairs, umbrellas, and recreational amenities.</li>
<li>Provide outstanding guest service by handling transactions, processing payments, and ensuring accurate billing for rentals and services.</li>
<li>Greet guests warmly, answer questions, and deliver clear information about beach amenities, safety guidelines, and resort offerings.</li>
<li>Offer Food and Beverage Service to guests on the beach</li>
<li>Coordinate with outside vendors and contractors to support smooth operations and timely service delivery.</li>
<li>Maintain a clean, safe, and organized beach environment, proactively addressing any hazards or guest concerns.</li>
<li>Ensure all equipment is properly stored, secured, and maintained for daily use.</li>
<li>Work effectively outdoors in a hot, fast-paced environment while remaining guest-focused and professional.</li>
<li>Support the team with any additional tasks to ensure a seamless guest experience and efficient beach operation.</li>
</ul>
What We&rsquo;re Looking For:
<ul>
<li>Experience in coordinating and promoting recreational activities.</li>
<li>Ability to work nights, weekends, and holidays required.</li>
<li>Able to lift and carry up to 50 lbs.</li>
<li>Able to stand and walk for extended periods.</li>
<li>Able to work in outdoor weather conditions.</li>
<li>Ability to work in a fast-paced environment and handle multiple tasks simultaneously.</li>
</ul>
About TPI Hospitality
<ul><li>A culture of empowerment that creates success for yourself and those around you.</li>
<li>A growing company with multiple new projects underway.</li>
<li>With over 30 hotels and restaurants located throughout Minnesota and Florida, TPI associates enjoy more opportunities for advancement or transfer.</li>
<li>Chosen as a twelve-time Best Places to Work nominee by the Business Journal.</li>
</ul>
 Benefits:
<ul>
<li>Medical/Dental Insurance</li>
<li>401(k) &amp; 401(k) matching</li>
<li>Free parking and transportation to/from Margaritaville Resort</li>
<li>Paid Time Off (PTO)</li>
<li>Holiday Pay</li>
<li>Volunteer time off (VTO)</li>
<li>Bereavement Leave</li>
<li>School Conference Leave</li>
<li>Employee Discounts</li>
<li>Supplemental Insurance options</li>
<li>Tuition Discount</li>
</ul>
Still wondering what makes working at Margaritaville so special? Don&rsquo;t just take our word for it &ndash; see for yourself! Watch our video and dive into the vibrant, fun-filled world of Margaritaville. Discover the unique atmosphere, enthusiastic team, and unforgettable experiences that await you. Whether you're front facing with our guests or supporting behind the scenes, every role here brings a bit of our paradise to life.
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

BEACH OPERATIONS ATTENDANT- Margaritaville Fort Myers Beach

<div>Front Desk Agent - Embassy Suites by Hilton Sacramento Riverfront Promenade
overlooking the Sacramento River and located next to the iconic Tower Bridge is looking for a Front Desk Agent to join their amazing front desk team!
Ideal candidate will possess the following:<ul><li>
Minimum 6 months customer service experience.</li><li>
Full availability to work varying shifts on weekdays, weekends, and holidays</li><li>
Previous Front Desk Experience is a huge plus!</li></ul>
Shift Pattern: Full-Time
Hourly Rate: $20.00 per hour
The Benefits &ndash; Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:<ul><li>
Access to your pay when you need it through DailyPay Medical Insurance Coverage &ndash; for you and your family</li><li>
Mental Health Resources</li><li>
Best-in-Class Paid Time Off (PTO)</li><li>
Go Hilton travel discount program</li><li>
Supportive parental leave</li><li>
Matching 401(k)</li><li>
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount</li><li>
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)</li><li>
Career growth and development</li><li>
Team Member Resource Groups</li><li>
Recognition and rewards programs
</li><li>Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.</li></ul>
What will I be doing?
As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
<ul><li>Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her.</li><li>
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards.</li><li>
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.</li><li>
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy.</li><li>
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.</li><li>
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction.</li><li>
Receive, input, retrieve and relay messages to guests.</li></ul>
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
<ul><li>Hospitality - We're passionate about delivering exceptional guest experiences.</li><li>
Integrity - We do the right thing, all the time.</li><li>
Leadership - We're leaders in our industry and in our communities.</li><li>
Teamwork - We're team players in everything we do.</li><li>
Ownership - We're the owners of our actions and decisions.</li><li>
Now - We operate with a sense of urgency and discipline.</li></ul>
In addition, we look for the demonstration of the following key attributes:
<ul><li>Quality</li><li>
Productivity</li><li>
Dependability</li><li>
Customer Focus</li><li>
Adaptability</li></ul>
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!</div>

Front Desk Agent - Embassy Suites by Hilton Sacramento Riverfront Promenade

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BEACH OPERATIONS ATTENDANT- Margaritaville Fort Myers Beach

Front Desk Agent - Embassy Suites by Hilton Sacramento Riverfront Promenade