front desk attendant

Ritaj Facilities management

Job Summary:The Front Desk Agent is responsible for greeting visitors, answering inquiries, managing bookings or appointments, and ensuring a welcoming and efficient front desk experience. They act as the face of the organization and play a key role in providing excellent customer service.Key Responsibilities:<ul><li>Greet and welcome guests, clients, or visitors in a professional manner.</li><li>Answer phone calls, emails, and messages promptly and courteously.</li><li>Maintain an organized and clean front desk and reception area.</li><li>Respond to customer queries and complaints, escalating issues as needed.</li><li>Schedule appointments or reservations and manage calendars.</li><li>Receive and distribute mail, deliveries, and packages.</li><li>Maintain records, forms, or registration logs as required.</li><li>Follow security procedures and control access to the premises.</li><li>Coordinate with other departments for smooth operations.</li></ul>Qualifications and Skills:<ul><li>High school diploma or equivalent; further education in hospitality or administration is an advantage.</li><li>Proven experience in a customer service or front desk role.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in MS Office and front desk systems (e.g., POS, booking software).</li><li>Professional appearance and attitude.</li><li>Ability to multitask and remain calm under pressure.</li><li>Flexibility to work shifts, including evenings, weekends, and holidays.</li></ul>Job Type: Full-timePay: QAR2,000.00 - QAR2,200.00 per month

Front Desk Agent

Hilton

<div>Front Desk Agent - Waldorf Astoria Doha Lusail
A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out. 
 
What will I be doing?
As a Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
<li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
<li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li>
<li>Demonstrate a high level of customer service at all times</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
<li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
<li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary</li>
</ul>What are we looking for?
Front Desk Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous experience in a customer-focused industry</li>
<li>Completed high school certificate or equivalent</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous experience in cash handling</li> 
</ul> 
What will it be like to work for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</div>

Front Desk Agent - Waldorf Astoria Doha Lusail

ASTI Academy

We are looking for a detail-oriented and versatile individual to manage front desk operations, provide administrative support, and participate in video shoots and content creation for our organization.location : silicon Oasis - Dubai Key Responsibilities:<ul><li>Greet visitors, handle calls, and maintain a professional reception area.</li><li>Manage mail, office supplies, and general administrative tasks (filing, scanning, documentation).</li><li>Prepare, organize, and proofread documents and correspondence.</li><li>Schedule meetings, appointments, and coordinate meeting room setups.</li><li>Update databases and maintain accurate records.</li><li>Participate in video shoots and contribute to content creation for promotional and internal purposes.</li><li>Provide exceptional customer service to internal and external stakeholders.</li></ul>Qualifications:<ul><li>1&ndash;2 years&rsquo; experience in a front desk or administrative role.</li><li>Bachelor&rsquo;s degree (Office Administration certification is a plus).</li><li>Proficiency in MS Office Suite and office equipment.</li><li>Strong communication, organizational, and multitasking skills.</li><li>Comfortable appearing in videos and assisting in creative content production.</li><li>High attention to detail and ability to handle sensitive information confidentially.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthApplication Question(s):<ul><li>Apply only if your ok with the Salary Range of AED 2,000-3,000 </li></ul>Experience:<ul><li>Receptionist: 1 year (Required)</li></ul>

Front Desk Receptionist- Tagalog Speaker

Radisson Hotel Group

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description 
Are you ready to elevate the guest experience from check-in to check-out and everything in-between? Say Yes I Can! and be a part of our dynamic world of Moment Makers.
We are currently seeking a Front Desk Agent to join our vibrant team at the Radisson Hotel &amp; Residence Riyadh Olaya. At Radisson Hotel Group, we are in search of individuals who go beyond the resume &ndash; those with character, skills, talents, and a passion for creating memorable experiences.
As a Front Desk Agent you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.
Our Front Desk Agents love the hustle and bustle of life! It&rsquo;s not just about check-in and check-out. It&rsquo;s about everything in-between<ul><li>
You will be our guests&rsquo; superhero ensuring all aspects of the guest journey and experience are delivered to the highest level</li><li>
You will exude patience, empathy and have the personality to host the show</li><li>
As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department</li></ul> 

Qualifications 
<ul><li>
Flexibility and a positive, Yes I Can! Attitude</li><li>
An eye for detail</li><li>
Is a creative problem-solver</li><li>
Passionate about creating extraordinary service</li><li>
Ability to work as part of a team to ensure guest satisfaction</li><li>
Strong verbal communication skills</li><li>
Likes having fun at work</li><li>
Experience in a similar position is beneficial but not essential</li><li>
This position is open for Saudi Nationals only as per local regulations</li></ul> 

Additional Information 
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide.
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div>

Bespoke Professionals

We are looking for energetic, friendly, and professional candidates to join a leading fitness center&rsquo;s Front Desk team. This role is ideal for individuals with excellent customer service skills and prior experience in hospitality, fitness, or reception roles.Key Responsibilities:<ul><li>Greet and assist members and visitors in a warm, professional manner</li><li>Handle member check-ins and ensure all entries are accurately recorded</li><li>Answer incoming calls promptly and professionally, providing information on memberships, classes, and services</li><li>Manage bookings for personal training sessions, group classes, and facilities</li><li>Follow up on membership inquiries and ensure timely responses to messages and emails</li><li>Handle payments, renewals, and basic administrative tasks efficiently</li><li>Maintain a tidy and welcoming reception area at all times</li><li>Use WhatsApp professionally for reminders, confirmations, and promotions</li><li>Stay calm and professional during busy hours, providing excellent service to all members</li></ul>Requirements:<ul><li>Previous experience in a front desk, reception, customer service, or hospitality role (fitness industry experience preferred)</li><li>Strong verbal communication skills with a pleasant, welcoming attitude</li><li>Ability to multitask and handle high foot traffic during peak hours</li><li>Must be energetic, approachable, and passionate about fitness and customer service</li><li>Good follow-up and organizational skills</li><li>Comfortable using booking systems, WhatsApp, and basic office software</li><li>Must speak ARABIC and ENGLISH</li></ul>Working Hours &amp; Compensation:<ul><li>6 days a week, 9 hours per day</li><li>Good Salary, based on experience</li><li>Opportunity to work with one of the most reputable gyms in the region</li><li>Supportive, team-oriented work environment with opportunities for growth</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How old are you ?</li><li>How fluent are you in Arabic ? (out of 100) </li><li>How fluent are you in English ? (out of 100)</li><li>What is your notice period ?</li><li>What is your Nationality ?</li><li>How many years of experience do you have working at a GYM?</li><li>What is your martial status ? (Single, Married, Divorced or Widowed)</li><li>what is your email ?</li></ul>

Gym - Front-Desk / Receptionist job opportunity

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza&rsquo;s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.
 
 
 
 Front Desk Supervisor
 
 
 
 Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced Front Desk Supervisor who shares our passion for excellence and is enthusiastic about creating the ultimate experience.
 
 
 
 About The Role
 
 
 
 Front Desk Supervisor who shares our passion for excellence and is enthusiastic about creating the ultimate experience.
 
 
 
 What You Will Do
 
 
 
 Checks in guests in an efficient and friendly manner, using guests' names whenever possible. Ensures that the guest is assigned the requested type of room and that the correct rate is charged. Arranges for luggage to be delivered to the guest room. Issue the correct keys to the guest.
 
 
 Checks out the guest at the end of the stay. Ensures guest satisfaction, collects keys, posts late charges, and presents the bill to the guest. Settles the bill accurately through a credit card or cash transaction.
 
 
 Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guests will be in person and by phone.
 
 
 Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, and exchanges foreign currency. Reconciles all transactions at the close of each shift.
 
 
 Utilizes a variety of computer systems to check guests in and out, run daily reports, and select and block rooms for arriving guests.
 
 
 Complies with Four Seasons&rsquo; Category One and Category Two Work Rules and Standards of Conduct as outlined in Empact.
 
 
 Works harmoniously and professionally with co-workers and supervisors.
 
 
 Accepts reservations, changes, and cancellations in the absence of the Reservations Department Staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator.
 
 
 
 Non-essential Functions
 
 
 
 Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Business Center, and lobby coverage. Provides basic troubleshooting support for in-room services such as Internet, TV, movies, games, and Web services. Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries, and special requests.
 
 
 <ul>
 <li>
 Native Arabic speaker is a must.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 Have college degree, preferably specializing in management or equivalent experience, is required.
 
 
 Have knowledge of Rooms &amp; Front Office, labour control, merchandising, and accounting.
 
 
 Have the ability to operate computer equipment and other Rooms &amp; Front Office computer systems.
 
 
 Have reading, writing and oral proficiency in the English language.
 
 
 2+ years of previous experience in a similar role in five-star luxury hotels
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive Salary, wages, and a comprehensive benefits package
 </li>
 <li>
 Excellent Training and Development opportunities
 </li>
 <li>
 Complimentary Accommodation at other Four Seasons Hotels and Resorts
 </li>
 <li>
 Complimentary Dry Cleaning for Employee Uniforms
 </li>
 <li>
 Complimentary Employee Meals
 
 
 </li>
 </ul>
 
 Schedule &amp; Hours
 
 
 
 Full-time job with 5 working days a week.
</div>

Front Desk Supervisor

IHG Hotels & Resorts

<div><div>Front Desk Agent
<div></div><div><div>Hotel Brand: Crowne Plaza Hotels &amp; Resorts
 
Location: Qatar, Doha 
Qatar, Doha
Hotel: Doha - The Business Park (DOHCP), Airport Road, PO Box 22080
Job number: 150825<div> 
 
 
</div></div><div><div>About us We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG&reg;, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make, and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We&rsquo;re growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha &ndash; The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected. 


Your day-to-day:

As a Front Desk Agent, you&rsquo;ll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You&rsquo;ll also create a warm atmosphere that makes our guests feel at home, always.
<ul><li>Check guests in, issue room keys, and provide information on hotel services and room location|</li></ul>
<ul><li>Ensure required identification is taken from guests at check-in in line with local legislative requirements|</li></ul>
<ul><li>Answer phones in a prompt and courteous manner|</li></ul>
<ul><li>Up-sell rooms where possible to maximize hotel revenue|</li></ul>
<ul><li>Answer, record, and process all guest calls, messages, requests, questions, or concerns|</li></ul>
<ul><li>Record guest preferences in the system|</li></ul>
<ul><li>Check guests out, including resolving any late or disputed charges|</li></ul>
<ul><li>Accurately process all cash and credit card transactions using established procedures|</li></ul>
<ul><li>Issue, control, and release guest safe deposit boxes in line with hotel procedures|</li></ul>
<ul><li>Communicate any outstanding guest requests or issues to management that may|require additional monitoring or follow-up|</li></ul>
<ul><li>Take action to solve guest problems/complaints using appropriate service recovery guidelines|</li></ul>
<ul><li>Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns, or suspicious behavior to the supervisor or manager on duty|</li></ul>
<ul><li>Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.</li></ul> 


What we need from you

&middot;Minimum education of Bachelor's degree in Hotel Management or relevant degree. &middot;
<ul><li>Minimum of 2-3 years of Reception or Guest Service experience in 5* hotel</li></ul>
<ul><li>Have good English communication skills both in written and spoken</li></ul>
<ul><li>Pleasant personality with good communication and interpersonal skills</li></ul>
<ul><li>Strong interpersonal and problem-solving abilities are essential.</li></ul>
<ul><li>Prior experience working with Opera or a related system</li></ul> 


What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life &ndash; including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing</div></div></div></div></div>

Search 2786+ Front desk attendant jobs near you this September. New roles added regularly across leading industries. Apply today.

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