front desk auditor

Radisson Hotel/West Sacramento

We are looking for a Hotel Front Desk Agent to serve as our guests&rsquo; first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we&rsquo;d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.Responsibilities<ul><li>Perform all check-in and check-out tasks</li><li>Manage online and phone reservations</li><li>Inform customers about payment methods and verify their credit card data</li><li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li><li>Welcome guests upon their arrival and assign rooms</li><li>Provide information about our hotel, available rooms, rates and amenities</li><li>Respond to clients&rsquo; complaints in a timely and professional manner</li><li>Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests&rsquo; needs</li><li>Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests</li><li>Upsell additional facilities and services, when appropriate</li><li>Maintain updated records of bookings and payments</li></ul>Skills<ul><li>Work experience as a Hotel Front Desk Agent, Receptionist or similar role</li><li>Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS</li><li>Understanding of how travel planning websites operate, like Booking and TripAdvisor</li><li>Customer service attitude</li><li>Excellent communication and organizational skills</li><li>Degree in hotel management is a plus</li></ul>Job Type: Full-timePay: Up to $18.00 per hourBenefits:<ul><li>401(k)</li><li>Flexible schedule</li><li>Paid time off</li></ul>Work Location: In person

Front Desk/Night Auditor

Holiday Inn Express and Suites

$500 Bonus for working 90 days with stellar attendanceCome work for the World's Favorite Travel Company and Enjoy Explorer Rates Worldwide with IHG!Looking for a Full Time PM Front Desk/Night Auditor at the Holiday Inn Express &amp; Suites Billings West. Advancement opportunities within and state-wide. Join a dynamic award winning team and apply today! Free Parking for Associates!MUST Be able to work Friday &amp; Saturday 2pm-10pm and Monday &amp; Tuesday 10pm-6am. These hours are not flexible and only those who can adhere to the hours listed need apply.Primary Responsibilities include assisting guests in a sincere and courteous manner to ensure 100% guest satisfaction, operating PBX switchboard in an efficient and professional manner, receives and transfers calls, accurately sells rooms, and makes reservations. As well as listens to guests and anticipate needs or concerns before a problem occurs while maintaining a clean and neat area and appearance. Complete cleaning and paperwork tasks to ensure hotel remains organized and clean.Full time position must be able to work shifts as described, weekends.Job Type: Full-timePay: $15.00 - $16.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Full Time Hotel Front Desk/Night Auditor

Perry Lane Hotel, a Luxury Collection Hotel, Savannah

<div>
 
 
 Company Description
 
 
 
 
 
 Perry Lane Hotel, a Luxury Collection Hotel in Savannah, offers a unique and immersive experience with its blend of regional charm and modern elegance. Featuring 167 sophisticated guest rooms, including 12 premium suites.
 
 
 Perry Lane Hotel is driven by a commitment to excellence, fostering a welcoming and creative culture dedicated to exceeding expectations. Team members enjoy comprehensive benefits, including health insurance, retirement plans, paid time off, training opportunities, and employee discounts.
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 This is a full-time, on-site role located in Savannah, GA. The Night Auditor at Perry Lane Hotel will be responsible for overseeing the front desk operations during evening hours, ensuring a smooth and efficient check-in and check-out process. Responsibilities include handling reservations, assisting guests with inquiries and requests, performing accurate nightly accounting and audits, and reconciling daily transactions. The Night Auditor will also ensure guest satisfaction by maintaining a welcoming atmosphere and providing exceptional customer service.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 Experience with Receptionist Duties such as managing the front desk, greeting guests, and ensuring an efficient check-in and check-out process
 </li>
 <li>
 Proficiency with Reservations management and booking systems
 </li>
 <li>
 Strong Communication and Customer Service skills to address guests' needs and resolve issues effectively
 </li>
 <li>
 Experience handling financial transactions, including Cash Handling and daily reconciliations
 </li>
 <li>
 Attention to detail and the ability to multitask effectively
 </li>
 <li>
 Flexibility to work overnight shifts and weekends, as required for the role
 </li>
 <li>
 Previous hospitality or front desk experience is preferred.
 </li>
 </ul>
</div>

Night Auditor

Hotel Indigo North Conway

Overview We are seeking a dedicated and detail-oriented Night Auditor to join the Hotel Indigo front desk team in a dynamic hospitality environment. The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours, providing exceptional customer service while managing front desk responsibilities and performing nightly audits. This position is ideal for individuals with a passion for hospitality and strong organizational skills.Duties<ul><li>Conduct nightly audits of all financial transactions, ensuring accuracy and compliance with hotel policies.</li><li>Manage front desk operations, including check-ins and check-outs, while providing excellent guest services.</li><li>Handle guest inquiries and resolve any issues that may arise during the night shift.</li><li>Maintain accurate records of all transactions and prepare reports for management review.</li><li>Operate multi-line phone systems, responding to calls promptly and professionally.</li><li>Ensure the security of the hotel premises by monitoring access points and responding to emergencies as needed.</li><li>Assist with guest relations, providing information about local attractions, services, and amenities.</li><li>Collaborate with other departments to ensure a seamless experience for guests.</li></ul>Qualifications<ul><li>Previous experience in IHG hotel management or hospitality management is preferred.</li><li>Strong customer service skills with a focus on guest satisfaction.</li><li>Bilingual or multilingual abilities are highly desirable to cater to a diverse clientele.</li><li>Familiarity with night audit procedures and front desk operations is a plus.</li><li>Excellent phone etiquette and proficiency in using multi-line phone systems.</li><li>Ability to work independently during overnight shifts while maintaining attention to detail.</li><li>Strong communication skills and ability to build rapport with guests from various backgrounds.</li><li>Experience in resort settings or similar hospitality environments is advantageous. Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring operational excellence during the night shift.</li></ul>Job Type: Part-timePay: $20.00 - $23.00 per hourWork Location: In person

Hotel Night Auditor

Peachtree Group

<div>The Night Auditor is responsible for conducting all nightly audit-related duties and providing guest services at the hotel's front desk. Responsibilities include balancing duties, managing daily paperwork, and preparing shift reports. In addition to these tasks, the Night Auditor will cater to guest needs, including check-ins/check-outs, reservations, and addressing any guest inquiries.
<ul>
<li>Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.</li>
<li>Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.</li>
<li>Check the front desk log for problems, special requests, etc.</li>
<li>Greets, registers, and assigns rooms to guests.</li>
<li>Process guest registrations, including collecting payment.</li>
<li>Maintain room status inventory.</li>
<li>Communicate all pertinent shift information to the Front Office Manager, General Manager, and other desk staff.</li>
<li>Communicates all information to the following shift to ensure a smooth transition.</li>
<li>Works closely with all hotel departments to ensure the highest quality of customer service.</li>
<li>Answers inquiries about hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.</li>
<li>Responsible for completing all required shift paperwork, and night audit reports daily.</li>
<li>Performs other duties as assigned by management.</li>
</ul>
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.</div>

Hampton Inn KC Airport

Night Auditor - 402150Department: RoomsReports To: Front Office Manager/Director of Front Office OperationsFLSA: Non-ExemptJob Summary: The Night Auditor is responsible for balancing the revenue and expense transactions, handling the front desk duties during the overnight shift, and ensuring a smooth operation of the hotel during nighttime hours. The role also involves providing exceptional customer service to hotel guests. Essential Duties and Responsibilities:<ul><li>Perform nightly audit of hotel transactions, ensuring that all financials are accurately balanced.</li><li>Check guests in and out, ensuring proper room assignments and handling guest requests</li></ul>efficiently.<ul><li>Handle all guest inquiries, providing information about the hotel, its services, and the local area.</li><li>Prepare and distribute daily reports to the management team.</li><li>Monitor the security of the hotel during the night, responding to any emergencies or disturbances.</li><li>Process all financial transactions, including cash handling, credit card processing, and ensuring</li></ul>proper posting to guest accounts.<ul><li>Ensure proper communication with the next shift and management team, noting any issues or important information.</li><li>Maintain the cleanliness and organization of the front desk area.</li><li>Provide wake-up calls and perform other guest services as needed.</li><li>Perform basic troubleshooting of hotel equipment and systems, escalating issues to the appropriate department as necessary.Qualifications:Education and Experience:</li><li>High school diploma or equivalent preferred.</li><li>Previous experience in a customer service role preferred.</li><li>Experience in accounting or bookkeeping is a plus.</li></ul>Skills and Abilities:<ul><li>Strong attention to detail and ability to work with numbers.</li><li>Excellent customer service and communication skills.</li><li>Ability to work independently and make decisions with minimal supervision.</li><li>Proficient in the use of computers and hotel management software.</li><li>Ability to handle multiple tasks and work under pressure.</li></ul>Reasonable Accommodations:The hotel is committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. If you require an accommodation, please discuss your needs with the Human Resources department.Pay: $17.00 - $18.00 per hourWork Location: In person

Lotus Hospitality Inc

Job descriptionThe Doubletree by Hilton- South San Francisco is looking for a Full- time Night Auditor.JOB OVERVIEWAudits, balances, and reports on the various areas of the hotel (e.g., food and beverage, rooms, front desk, etc.) to provide accurate and timely financial information on the hotel&rsquo;s operational performance for the day. Oversee front office/front desk operations during the overnight shift. DUTIES AND RESPONSIBILITIES<ul><li>Work schedule will be in the night shift which implies that you are on duty from 11 p.m. to 7 a.m. in the morning.</li><li>Reconcile and complete all daily front desk agents&rsquo; work.</li><li>Responsible to balance cash transactions from previous shift</li><li>Checks front office accounting records for accuracy and compiles information for the hotel&rsquo;s financial records.</li><li>Tracks room revenues, occupancy percentages, and other front office operating statistics.</li><li>Prepares summary of cash, check, and credit card activities, reflecting the hotel&rsquo;s financial performance for the day.</li><li>Ensure all banquet charges are posted</li><li>Ensure all A/R postings are done correctly</li><li>Audit all revenues and coupons from the restaurants</li><li>Posts room charges and room taxes to guest accounts. Processes guest charge vouchers and Credit card vouchers.</li><li>Keeping track of all credit card transactions and perform batch closing procedure</li><li>Verifies all account postings and balances.</li><li>Summarizes results of operations and prepares reports for management.</li><li>Performs duties of the front desk agent.</li><li>Must be able to work independently and with minimal supervision.</li><li>Performs other duties as assigned.</li></ul>QUALIFICATIONS AND REQUIREMENTS<ul><li>High school diploma or equivalent.</li><li>Accounting background preferred.</li><li>Previous hotel experience desired.</li><li>Strong customer service orientation and skills.</li><li>Present a professional image, and able to communicate well with both guests and employees.</li><li>Ability to operate front office equipment and computers.</li><li>Ability to compile facts and figures.</li><li>Ability to understand principles of auditing, balancing, and closing out accounts.</li><li>Ability to work a flexible schedule, including weekends and holidays.</li></ul>Job Type: Full-timeJob Type: Full-timeSalary: From $21.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Schedule:<ul><li>8 hour shift</li><li>Overnight shift</li></ul>Ability to commute/relocate:<ul><li>South San Francisco, CA 94080: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Hotel experience: 1 year (Preferred)</li><li>Night audit: 1 year (Preferred)</li></ul>Work Location: One locationJob Type: Full-timePay: From $21.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>South San Francisco, CA 94080 (Required)</li></ul>Ability to Relocate:<ul><li>South San Francisco, CA 94080: Relocate before starting work (Required)</li></ul>Work Location: In person

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Front Desk/Night Auditor

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Hotel Night Auditor

Night Auditor

Hotel Night Auditor

Night Auditor