front desk auditor

Holiday Inn Express and Suites

Job Overview Join our dynamic hospitality team as a Night Auditor, where you will play a vital role in ensuring smooth overnight operations at our hotel. This energetic position combines guest relations, administrative duties, and security responsibilities to provide exceptional service and maintain the safety and integrity of our property. As a Night Auditor, you will be the first point of contact for late-night guests, managing front desk operations while overseeing financial transactions and ensuring the hotel runs seamlessly through the night. Your enthusiasm and attention to detail will help create a welcoming environment that leaves guests with a positive impression.Responsibilities<ul><li>Greet and assist guests arriving or departing during overnight hours with professionalism and warmth </li><li>Handle check-in and check-out procedures efficiently, ensuring accuracy in billing and reservations </li><li>Manage multi-line phone systems, respond to guest inquiries, and provide information about hotel amenities and local attractions </li><li>Conduct nightly audits of financial transactions, including verifying charges, balancing accounts, and preparing reports for management </li><li>Maintain security by monitoring CCTV surveillance, conducting patrols around the property, and controlling access points </li><li>Address guest concerns promptly, offering solutions to ensure guest satisfaction and resolve issues effectively </li><li>Document all shift activities through detailed reports, incident logs, and audit summaries</li></ul>Requirements<ul><li>Proven experience in hospitality management or hotel front desk operations, preferably as a Night Auditor or in guest services </li><li>Strong knowledge of hotel management systems, multi-line phone systems, and front desk procedures </li><li>Excellent customer service skills with a friendly demeanor and professional phone etiquette </li><li>Ability to work independently during overnight shifts while maintaining high attention to detail </li><li>Multilingual or bilingual abilities are highly desirable to serve diverse guest populations </li><li>Familiarity with hospitality standards, guest relations practices, and security protocols </li><li>Flexibility to work overnight hours including weekends and holidays as needed</li></ul>Embark on a rewarding career where your energy fuels memorable guest experiences! We&rsquo;re dedicated to fostering an inclusive environment that values your skills in hospitality management, multilingual communication, and exceptional customer service. Join us in creating welcoming spaces for every guest who walks through our doors!Pay: From $12.00 per hourWork Location: In person

Night Auditor

Fairfield Inn & Suites Grand Rapids

Job Summary Join our dynamic hospitality team as a Night Auditor, where your energetic and detail-oriented approach will ensure smooth overnight operations at our hotel. In this vital role, you will oversee guest check-ins and check-outs during the night shift, handle financial reconciliations, and provide exceptional guest services. Your enthusiasm and professionalism will help create a welcoming environment for our guests while maintaining the highest standards of hospitality management. This paid position offers an exciting opportunity to develop your skills in hotel management and guest relations while working in a lively, fast-paced setting.Responsibilities<ul><li>Greet guests warmly upon arrival and assist with late-night check-ins and check-outs using front desk systems.</li><li>Manage overnight reservations, cancellations, and modifications efficiently.</li><li>Conduct nightly financial reconciliations, including balancing cash drawers and updating accounting records.</li><li>Respond promptly to guest inquiries, requests, and complaints with a positive attitude and effective problem-solving skills.</li><li>Maintain accurate records of guest stays, incident reports, and shift logs to ensure smooth daily operations.</li><li>Monitor security cameras and conduct routine safety checks around the property during the night shift.</li><li>Collaborate with housekeeping and maintenance teams to address any guest or property issues that arise overnight.</li></ul>Skills<ul><li>Strong background in hospitality management with experience in hotel or resort environments.</li><li>Excellent customer service skills with a friendly, professional demeanor.</li><li>Bilingual or multilingual abilities are highly desirable to serve diverse guest needs effectively.</li><li>Proficiency in front desk operations, multi-line phone systems, and phone etiquette.</li><li>Knowledge of night audit procedures, hotel management software, and guest services protocols.</li><li>Exceptional communication skills to handle guest relations confidently and courteously.</li><li>Ability to work independently during overnight hours while maintaining high attention to detail and safety standards. This role is perfect for motivated individuals eager to grow within the hospitality industry while delivering memorable experiences for our guests!</li></ul>Pay: From $14.50 per hourBenefits:<ul><li>Employee discount</li><li>Free parking</li></ul>Work Location: In person

MGroup Hospitality

Night Auditor (NIGHT and WEEKENDS)JOB OVERVIEW:Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors.<ul><li>Perform job functions with attention to detail, speed and accuracy</li><li>Prioritize, organize, and resolve problems using good judgment</li><li>Follow directions thoroughly</li><li>Understand guest's service needs</li><li>Work cohesively with co-workers as part of a team</li><li>Work with minimal supervision</li><li>Maintain confidentiality of guest information and pertinent hotel data</li></ul>Responsibilities for Night Auditor<ul><li>Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay</li><li>Respond to guest complaints, requests and emergencies</li><li>Reconcile all accounts in a timely manner</li><li>Verify that all EOD work has been performed by other departments</li><li>Schedule guest wake-up calls and reservations for the following day</li><li>Respond to guest inquiries, concerns and complaints as needed</li><li>Answer phones and place reservations</li></ul>Qualifications for Night Auditor<ul><li>Excellent communication and math skills</li><li>Able to learn computer functions and other on-the-job skills</li><li>Strong eye for details</li><li>Good problem-solving skills</li><li>Ability to multitask</li><li>Exceptional customer service skills</li></ul>Job Type: Part-timePay: $19.50 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li></ul>Work Location: In person

Night Auditor / Front Desk

Homewood Suites by Hilton

<div>The Homewood Suites team is seeking a part-time Night Auditor to work Friday and Saturday from 10:00 AM &ndash; 6:00 PM.
This position is responsible for closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional, and timely manner.
<ul><li>Anticipates and responds to guests in a friendly and positive manner.</li><li>
Responsible for providing the highest level of service.</li><li>
Process check-ins and check-outs, verify billing, create reservations, and process special requests.</li><li>
Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.</li><li>
Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary.</li><li>
Process no-show reservations, prepare financial reports for managerial review.</li><li>
Close the financial day for the hotel.</li><li>
Follows proper selling techniques and ensures strategies are utilized to maximize room revenues.</li><li>
Monitors room availability, follows restrictions, and all booking policies and procedures.</li><li>
Drives sales and maximizes revenue by up-selling rooms and amenities.</li><li>
Follow Musselman Hotels procedures when handling cash and processing financial transactions.</li><li>
Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.</li><li>
Must have the ability to plan, organize and prioritize work duties.</li><li>
Prepare, set up and stock the breakfast area, ensuring service is ready for guests before handing off responsiblities to the breakfast attendaant.</li><li>
Adheres to Musselman Hotels general work rules and department procedures. Attends all required department and hotel meetings.</li><li>
Maintains a clean and safe work area in compliance with Musselman Hotels, brand, local, state, and federal regulations.</li><li>
Follows all Musselman Hotels procedures for guest/associate incidents.</li></ul></div>

Night Auditor - Part-time

Midas Hospitality

<div>Night Auditor- TownePlace Suites: Wentzville, MO 
Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. 
Start Your Journey with Midas Hospitality:
Midas Hospitality is seeking a full-time Night Auditor to join our team at the TownePlace Suites hotel located in Wentzville, MO. This position will reconcile all business transactions at the hotel as well as check-in and resolve any guest problems. 
What You Will Be Doing:<ul><li>
Greets, registers, and assigns rooms to guests. Issues room key and gives directions.</li><li>
Keeps records of room availability and guests' accounts</li><li>
Ensures all paperwork is completed from the Front Desk and F&amp;B computer systems.</li><li>
Closes out the day for both the Front Desk and F&amp;B computer systems.</li><li>
Runs reports for the previous day's business.</li><li>
Makes, confirms, and cancels reservations</li><li>
Handles accounting of money, receipts, guest accounts and credit through operation of the FD computer system and completion of reports required to ensure company funds are secure.</li></ul> 
The Ideal Candidate:<ul><li>
One year cash handling experience</li><li>
One year experience at a Front Desk position (in a hotel)</li><li>
Ability to work nights and weekends</li></ul> 
We offer a range of benefits including, but not limited to:<ul><li>
Growth and development tools and access to learning</li><li>
Robust PTO policies</li><li>
Medical/Dental/Vision Coverage</li><li>
401k matching</li><li>
Employee Assistance Program
</li><li>Discounted products and services</li></ul>
About Us:
From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience.
As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions.
Please visit our website for more information: www.midashospitality.com 
 
Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.</div>

The Ghoman Group

<div>
 AM Front Desk / PM Front Desk
 
 
 Pay Rate : $16 - $20 per hour
 
 
 Job responsibilities :
 
 
 Front Desk Agent Job Description:
 
 
 We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests&rsquo; payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure.
 
 
 <ul>
 <li>
 Address - Holiday Inn Indianapolis Airport North, 5601 Fortune circle w Indianapolis Indiana 46241
 </li>
 <li>
 Joining: Immediately !!!
 
 
 
 </li>
 </ul>
 Contact Person : Rachel Jean +1 (616) 405-2931
 
 
 Front Desk Agent Responsibilities:
 
 
 <ul>
 <li>
 Greeting and thanking guests in a sincere, friendly manner.
 </li>
 <li>
 Checking guests in on arrival and out on departure.
 </li>
 <li>
 Posting charges to appropriate guest accounts.
 </li>
 <li>
 Anticipating and addressing guests' needs, and resolving their problems and complaints.
 </li>
 <li>
 Assisting guests with disabilities.
 </li>
 <li>
 Operating switchboard and assisting with inquiries.
 </li>
 <li>
 Assisting the reservations manager with taking reservations.
 </li>
 <li>
 Collaborating and communicating with other internal departments to ensure guest satisfaction.
 </li>
 <li>
 Complying with company procedures and safety policies.
 </li>
 <li>
 Performing duties on a daily checklist.
 
 
 
 </li>
 </ul>
 Job Qualification :
 
 
 Front Desk Agent Requirements:
 
 
 <ul>
 <li>
 High school diploma or suitable equivalent.
 </li>
 <li>
 1+ years of front desk agent experience preferred.
 </li>
 <li>
 Well-groomed, professional appearance.
 </li>
 <li>
 Outstanding written and verbal communication skills.
 </li>
 <li>
 Team player.
 </li>
 <li>
 Physically agile, and able to stand for extended periods.
 </li>
 <li>
 Available to work shifts, over weekends, and on public holidays.
 </li>
 </ul>
</div>

Front Desk-Holiday Inn Fortune Cir.

Human Capital HR Solutions

Front Desk OfficerLocation: KarachiJob RoleThe Front Desk Officer will be responsible for managing front desk operations, handling visitors and calls professionally, and ensuring a positive and professional image of the organization.Qualification: Intermediate or aboveExperience: 1&ndash;3 years (preferably in a corporate environment)Human Capital HR Solutions (HC) is hiring a professional and well-presented Front Desk Officer for one of its prestigious clients to ensure smooth front desk operations and deliver a high standard of customer service experience.This role is ideal for someone who is passionate about customer service and creating a positive first impression for guests, callers, and management.Key Skills RequiredStrong communication and interpersonal skillsFluent conversational EnglishExcellent customer service mindsetMS Office proficiencyUnderstanding of front desk and basic facilities managementProfessional telephone etiquetteHow to ApplySend your CV to: careers1.hc@gmail.comCC: careers@humancapitalintl.comSubject Line: Front Desk OfficerFollow our social accounts for the latest job opportunities:&middot; LinkedIn: https://www.linkedin.com/company/human-capital-hr-solution/&middot; Instagram: https://www.instagram.com/humancapitalhrsolutions/&middot; Facebook: https://www.facebook.com/humancapitalhrsolution/Work Location: In personWork Location: In person

Front Desk Officer - Karachi

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Night Auditor

Front Desk-Holiday Inn Fortune Cir.

Front Desk Officer - Karachi