front desk concierge

Thompson Hotel Chicago

<p><b>&lt;Overview&gt;</b><br/>Join our dynamic team as a Front Desk Concierge, where your energy and professionalism will set the tone for a welcoming and efficient environment. In this vital role, you will be the first point of contact for visitors, clients, and staff, ensuring smooth operations at the front desk. Your positive attitude and organizational skills will contribute to an exceptional experience for everyone who walks through our doors. This paid position offers an exciting opportunity to develop your administrative and customer service expertise in a fast-paced setting.</p><p><b>&lt;Responsibilities&gt;</b></p><ul><li>Greet visitors, clients, and staff with a friendly and professional demeanor, providing excellent customer service at all times</li><li>Manage multi-line phone systems, directing calls accurately and courteously using proper phone etiquette</li><li>Handle incoming correspondence, emails, and inquiries efficiently using computer literacy and office management skills</li><li>Maintain front desk operations by managing appointment calendars, scheduling meetings, and coordinating with other departments</li><li>Perform clerical duties such as data entry, filing, proofreading documents, and maintaining organized records</li><li>Support office management tasks including supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar tools</li><li>Assist with special projects or administrative support as needed to ensure smooth daily operations</li></ul><p><b>&lt;Requirements&gt;</b></p><ul><li>Proven office experience with strong organizational skills and attention to detail</li><li>Excellent computer skills including proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace applications</li><li>Prior clerical or administrative experience in a professional setting is preferred</li><li>Strong customer service orientation with effective communication skills; bilingual abilities are a plus</li><li>Experience with multi-line phone systems and phone etiquette is essential</li><li>Ability to handle data entry accurately with good typing speed and proofreading skills</li><li>Familiarity with office management software such as QuickBooks or bookkeeping tools is advantageous</li><li>Previous experience as a receptionist in medical or dental settings or as a personal assistant is beneficial</li><li>Demonstrated time management skills to prioritize tasks efficiently in a busy environment</li></ul><p>This role is perfect for motivated individuals eager to showcase their organizational talents while delivering outstanding customer support. We value energetic professionals committed to creating a welcoming atmosphere that leaves a lasting positive impression.</p><p>Pay: From $25.46 per hour</p><p>Work Location: In person</p>

Front Desk Concierge

Stratton Amenities

<p>Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients.<br/></p><p>We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rise. The ideal candidate is passionate about providing exceptional hospitality and guest experiences.<br/></p><p>We offer a fun work environment, competitive pay and exciting rewards based on performance and accomplishments.<br/></p><p>Shifts: Open availability Full-Time<br/></p><p>Position Requirements<br/></p><p>Excellent verbal and written communication skills<br/>Excellent problem-solving skills<br/>Takes pride and ownership in the position and property<br/>Ability to listen and react quickly to residents&rsquo; and guests&rsquo; requests in a genuine manner<br/>Have at least two year of hospitality experience<br/>Possess amazing interpersonal skills and exceptional guest service abilities<br/>Be organized, proactive, productive and self-motivated showing a positive attitude<br/>Maintain a neat and professionally well-groomed appearance<br/>Think clearly, quickly and efficiently and make concise decisions even under pressure<br/></p><p>Main Responsibilities<br/></p><p>Greet and direct residents and visitors with a pleasant attitude<br/>Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations<br/>Cultivate and retain cohesive relationships with residents, vendors and contractors<br/>Professional telephone etiquette and message delivery<br/>Accurately log guest packages, ensure timely delivery and perform package inventory audits<br/>Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security<br/>Assist in the scheduling and completion of all amenities&rsquo; requests including local transportation, residents&rsquo; move-ins, dinner reservations, pet walking, dry-cleaning pick-ups and drop-offs, event planning, grocery and package delivery, housekeeping, etc.<br/>Ability to maintain confidentiality<br/>Must be able to work flexible schedules including nights, weekends and holidays<br/></p><p>Experience Requirements:<br/></p><p>Experience in hospitality or upscale customer service or retail<br/>Must have experience delivering exceptional service<br/></p><p>Benefits include health, dental, and vision insurance, paid sick leave, and paid time off.<br/></p><p>Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.<br/></p>

WRMC, Inc.

<div>
 <ul>
  <li>
   LOCATION: Downtown Austin - Museum District
  </li>
  <li>
   SCHEDULE: Full Time - Monday - Friday 3:00 pm to 11:00 pm
  </li>
  <li>
   SALARY: $20 hourly
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 Worth Ross Management Company (WRMC) is an award-winning leader in luxury multifamily and HOA management. We are known for delivering exceptional service, maintaining high standards, and creating welcoming communities where residents truly feel at home. Our teams are the heart of our success, and we value professionalism, attention to detail, and a genuine commitment to service.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We are seeking a polished and service-oriented Concierge to be the welcoming presence of our luxury multifamily community. This role is ideal for a professional who takes pride in delivering elevated resident experiences, values discretion, and thrives in a fast-paced, high-touch service environment.
 <br/>
 <br/>
 As a Concierge, you will greet residents, guests, and vendors, manage building access, and serve as a trusted point of contact for daily needs while ensuring privacy, professionalism, and exceptional service at all times.
 <br/>
 <br/>
 What You'll Do
 <br/>
 <br/>
 <ul>
  <li>
   Provide warm, professional service to residents, guests, and vendors.
  </li>
  <li>
   Manage building access and guest/vendor check-ins.
  </li>
  <li>
   Assist residents with questions, requests, and coordination of authorized vendor access.
  </li>
  <li>
   Maintain confidentiality and uphold resident privacy at all times.
  </li>
  <li>
   Respond effectively to resident concerns and emergency situations, escalating when needed.
  </li>
  <li>
   Log daily activity, packages, and deliveries accurately in BuildingLink.
  </li>
  <li>
   Contribute ideas to enhance services and improve the resident experience.
  </li>
  <li>
   Support resident relations through timely follow-up and issue resolution.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 Education &amp; Experience
 <br/>
 <br/>
 <ul>
  <li>
   High school diploma or equivalent required.
  </li>
  <li>
   Prior experience in hospitality, luxury residential, concierge, or customer service roles preferred.
   <br/>
   <br/>
  </li>
 </ul>
 What You Need to Succeed
 <br/>
 <br/>
 <ul>
  <li>
   Strong customer service and hospitality knowledge, ideally in a luxury environment.
  </li>
  <li>
   Excellent communication and interpersonal skills.
  </li>
  <li>
   High attention to detail and ability to multitask independently.
  </li>
  <li>
   Comfort using technology such as email and concierge or property management systems.
  </li>
  <li>
   Professional judgment, discretion, and a calm, solution-oriented mindset.
  </li>
  <li>
   Flexibility to work varying schedules, including weekends and holidays.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Medical
  </li>
  <li>
   Dental
  </li>
  <li>
   Vision
  </li>
  <li>
   Short term disability (STD)
  </li>
  <li>
   Long term disability (LTD)
  </li>
  <li>
   Employee assistance program (EAP)
  </li>
  <li>
   Identity theft protection
  </li>
  <li>
   Pet insurance
  </li>
  <li>
   Retirement
  </li>
  <li>
   Paid Time Off (PTO)
  </li>
 </ul>
</div>


Full Time - Front Desk/Concierge - Downtown Austin

MassageLuXe

<p><b>About Us</b></p><p>We're not just a spa &mdash; we're a wellness community under fresh ownership with a culture worth showing up for. If you're the type who actually likes people, thrives in a fast-paced environment, and gets excited about helping someone find their new self-care routine &mdash; keep reading.</p><p><b>What You&rsquo;ll Do</b></p><p>You'll be the first face guests see, so make it a good one. Day to day, that looks like matching clients to the services and memberships that actually fit their life, handling scheduling and phones like the pro you are, and keeping the front-of-house calm, clean, and luxe. Hit your membership goals and earn real bonuses for it &mdash; your effort shows up directly in your paycheck.</p><p><b>You might be a fit if...</b></p><p>You're a confident communicator who reads the room, wellness or beauty is genuinely your thing, and you're reliable and organized even when it gets busy. Weekend and evening availability is a must. Sales or customer service experience is a plus &mdash; but not a dealbreaker.</p><p><b>What's in it for you</b></p><ul><li>Complimentary HydroLuXe sessions + discounts on spa services</li><li>Competitive hourly pay with commissions and performance bonuses</li><li>Flexible scheduling that respects your time outside of work</li><li>Room to grow &mdash; leadership opportunities as we expand</li><li>A team that actually has each other's backs</li></ul><p>Self-care meets opportunity. If you're ready to build something &mdash; a career, a community, a vibe &mdash; we want to meet you.</p><p>Apply today at <b>MassageLuXe Lake Mary</b>.</p><p>Job Types: Full-time, Part-time</p><p>Pay: From $14.00 per hour</p><p>Benefits:</p><ul><li>Flexible schedule</li></ul><p>Application Question(s):</p><ul><li>Our busiest and most important shifts are evenings and Sundays. Can you consistently commit to those times, and how do you stay reliable during busy periods?</li></ul><p>Work Location: In person</p>

Front Desk Wellness Concierge

Staenberg-Loup Jewish Community Center

<div><div><p><b>Front Desk Concierge &ndash; Engagement Department</b><br>
<i>Part-Time Position | JCC Denver</i></p><p>
</p><p><b>About the JCC:</b><br>
JCC Denver is a vibrant community hub dedicated to connecting people, building relationships, and enhancing lives through meaningful Jewish experiences. With over 100,000 square feet of program space, we offer high-quality programming for all ages, including wellness, aquatics, early childhood education, arts and culture, family engagement, summer camps, and more.</p><p>
</p><p><b>About the Role:</b><br>
The Front Desk Concierge is a key member of the JCC Engagement Team and supports every department. This position is responsible for providing a welcoming, knowledgeable, and service-oriented presence at the front desk. The Concierge serves as the first point of contact for members, guests, and program participants, and plays an important role in supporting the success of JCC programs, events, and daily operations.</p><p>
</p><p><b>Role and Responsibilities:</b></p><ul><li>
Create a warm and welcoming environment that reflects the JCC&rsquo;s mission, values, and community-centered approach.</li><li>
Greet each guest with a smile and direct eye contact; provide helpful information about JCC programs, events, and facilities.</li><li>
Become knowledgeable about the full range of JCC Denver programs&mdash;including early childhood, arts, family engagement, camps, and community events&mdash;to effectively support and guide guests.</li><li>
Answer phones and respond to inquiries with clarity, patience, and enthusiasm.</li><li>
Confirm and/or Enroll participants in JCC programs, classes, and events using designated software systems.</li><li>
Process payments and maintain accurate financial records as needed.</li><li>
Support logistics and setup for programs, including checking in guests and directing them to the correct spaces.</li><li>
Maintain a clean, organized, and professional front desk area and lobby area.</li><li>
Communicate effectively with coworkers and managers, sharing pertinent updates at the end of each shift.</li><li>
Assist with administrative support for Engagement programs as assigned.</li><li>
Assist with full JCC
</li><li>Perform additional duties as assigned to support the success of the JCC Engagement Team.</li></ul></div><div><p><b>
Qualifications and Education Requirements:</b></p><ul><li>
Availability to work evenings, weekends, and holidays.</li><li>
Excellent interpersonal and customer service skills.</li><li>
Previous experience handling money and processing transactions.</li><li>
Strong communication skills (written and verbal).</li><li>
Ability to multitask in a fast-paced, community-centered environment.</li><li>
Friendly, professional demeanor with strong attention to detail.</li><li>
Proficient in Microsoft Office Suite and general office technology.</li><li>
Ability to lift up to 25 lbs.</li></ul><p>
</p><p><b>Preferred Qualifications:</b></p><ul><li>
High school diploma or equivalent preferred.</li><li>
Previous experience working in a community center, nonprofit, or customer service environment is a plus.</li><li>
Interest in community building, Jewish culture, or family programming.</li></ul><p>
</p><p><b>Physical/Mental Requirements (ADA Compliance):</b></p><ul><li>
Ability to stand or sit for extended periods.</li><li>
Ability to talk, hear, walk, and use hands to operate phones, computers, and other front desk equipment.</li><li>
Occasional bending, stooping, and lifting of light items may be required.</li></ul><p>
</p><p><b>Benefits Overview:</b></p><ul><li>
Paid Time Off is a day-one benefit accrued based on years of service and hours worked in compliance with the Colorado Health Families &amp; Workplaces Act.</li><li>
Part-time employees of the JCC who regularly work 20+ hours per week receive a complimentary individual membership to the JCC&rsquo;s Fitness and Aquatics Center and a range of staff discounts, including year-round access to the JCC&rsquo;s fitness center and heated pool.</li><li>
Part-time employees of the JCC who regularly work 20+ hours per week are also eligible for a wide range of discounts, including up to 20% off for the JCC&rsquo;s Preschool and Summer Camp childcare programs, discounted tickets to Mizel Arts and Culture events, discounted program and class costs, and more!</li><li>
All employees of the JCC are eligible to join the &ldquo;JCCs of North America&rdquo; (JCCA) community, which includes access to the JCCA&rsquo;s resource center, ongoing professional development and networking opportunities, as well as educational stipends for qualifying employees.</li></ul><p>
</p><p><b>Additional Notes:</b></p><p><br>
This job description is not intended to be all-inclusive. The incumbent will also perform other reasonably related duties as required. The JCC reserves the right to revise or update job responsibilities based on organizational needs.</p><p>
</p><p><b>The Jewish Community Center values diversity and inclusiveness and is an equal opportunity employer.</b></p><p>
</p><p>The Staenberg-Loup Jewish Community Center is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.</p></div></div>

JCC Concierge Staff

B.F. SAUL COMPANY

<div><div><b>Company Overview:</b></div><div>
Since 1931, The B. F. Saul Company has been engaged in the acquisition, renovation, construction, and management of residential property in the Washington Metropolitan area. The Residential division is currently comprised of four luxury properties: The Waycroft (Arlington, VA), Park Van Ness (Washington, DC), The Kennedy-Warren (Washington, DC), Lyon Place (Arlington, VA), The Milton at Twinbrook Quarter (Rockville, MD) and Hampden House (Bethesda, MD). Our Residential division prides itself on providing a high level of customer service to our residents to ensure complete resident satisfaction.</div><div></div><div><br>
Do you have a passion for customer service and networking? Are you friendly with a positive attitude and strong organizational skills?</div>
<div></div>
<div>If so, we have an amazing opportunity for you to utilize those skills and more while offering opportunities for growth as a Lead Concierge with B.F. Saul Company &amp; Affiliates at Park Van Ness.</div>
<div></div>
<div>Under the direction of the General Manager, the Lead Concierge will be responsible for providing superior customer service at the front desk for all residents, visitors and vendors. Additionally, the Lead Concierge will be responsible for overseeing the concierge team. <b><i>This shift is Monday-Friday, 7:00 am &ndash; 3:00 pm, there may be some weekend and night shifts.</i></b></div>
<div></div>
<div>ABOUT THE OPPORTUNITY</div>
<div></div>
<div>As a Lead Concierge you are responsible for ensuring our residents&rsquo; needs are met and they feel welcomed and safe when they walk into their home. Responsibilities of this position include:</div>
<ul><li> Having a gracious approach to all activities.</li></ul>
<ul><li> Always presenting a professional image.</li></ul>
<ul><li> Greeting and responding to resident requests and inquires.</li></ul>
<ul><li> Addressing residents&rsquo; concerns in accordance with the company's customer service standards.</li></ul>
<ul><li> Ensuring that only authorized individuals enter the building.</li></ul>
<ul><li> Managing multiple phone lines and directing them to the appropriate destination.</li></ul>
<ul><li> Assisting with resident packages and mail.</li></ul>
<ul><li> Creating monthly Concierge schedule.</li></ul>
<ul><li> Finding shift coverage when Concierges call out.</li></ul>
<div></div>
<div>WHAT YOU BRING</div>
<div></div>
<div>As a Concierge you will need the following:</div>
<ul><li> Highschool diploma or GED.</li></ul>
<ul><li> Related experience as a concierge or a strong customer service background.</li></ul>
<ul><li> Ability to work under pressure.</li></ul>
<ul><li> Strong organizational skills, attention to detail, and excellent follow-through skills.</li></ul>
<ul><li> Strong written, verbal, and computer skills.</li></ul>
<ul><li> Knowledge of Yardi is a plus.</li></ul>
<ul><li> Flexible attitude and adapt quickly to various situations.</li></ul>
<ul><li> A positive attitude and a willingness to help others.</li></ul>
<ul><li> Flexibility to work evening and weekend shifts.</li></ul>
<ul><li> Work independently.</li></ul>
<div></div>
<div>PHYSICAL REQUIREMENTS</div>
<div>As a Concierge you must be able to lift 25 lbs. or more, regularly required to talk and hear, able to stand for prolonged periods of time or walk long distances, and occasionally be able to sit, climb stairs, stoop down, and bend down.</div>
<div></div>
<div>CORE COMPANY COMPETENCIES</div>
<div></div>
<div><b>Excellence</b>: Demonstrates a commitment to continuous improvement, innovation, and achieving the highest possible standards for performance.</div>
<div><b>Ethics</b>: Demonstrates a commitment to integrity, peer respect, and fairness. Continuously demonstrates a strong work ethic by exhibiting an indisputable drive to get the job done.</div>
<div><b>Results</b>: Consistently going above and beyond to deliver exceptional results and value for the team and the organization.</div>
<div></div>
<div>CORE JOB COMPETENCIES</div>
<div>The key areas that are critical to success in this position are:</div>
<div></div>
<div><b>Customer Focus:</b> Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service.</div>
<div><b>Planning &amp; Organization: </b>The ability to devise a course of action for themselves and others to accomplish a specific goal while managing time and resources to meet deadlines and expectations.</div>
<div><b>Process Operation:</b> The ability to identify, implement, follow and complete appropriate procedures for tasks.</div>
<div><b>Initiative:</b> Spotting opportunities within a circle of influence; anticipating challenges and acting on them; self-starting rather than waiting passively until the situation demands action.</div>
<div><b>Influence: </b>Asserts own ideas and persuades others, gaining support and commitment from others; mobilizes people to take action, using creative approaches to motivate others to meet goals.</div>
<div></div>
<div>EMPLOYEE BENEFITS &amp; PERKS</div>
<div></div>
<div>We offer our part time Concierge a competitive salary ($20/hr. - $24/hr. based on experience), a sales incentive program, tuition reimbursement, commuter benefits, PTO, a diverse and inclusive work culture, and much more.</div>
<div></div>
<div>Apply today to join our dynamic team!</div>
<div></div>
<div>The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held. Base pay is one component of The Residential Division's total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, incentive plans and more.</div><div></div><div><br>
The Residential division is proud to be an equal opportunity workplace. We foster an environment that recognizes employees&rsquo; unique skillsets and ensure that all employees have an equal opportunity to grow and advance.</div><div></div><div><br>
If you are a candidate in need of assistance or an accommodation in the application process, please contact corporate.resumes@bfsaul.com or 301-986-6000.</div><div>
</div><div>
Equal Opportunity Employer/Veterans/Disabled</div></div>

Lead Concierge | Park Van Ness

Majid Al Futtaim

<div>
 <strong>
  Job Title
  <br/>
  <br/>
 </strong>
 Concierge, VIP Lounge | Asset Management Business Unit | Majid Al Futtaim Properties
 <br/>
 <br/>
 <strong>
  Role Summary
  <br/>
  <br/>
 </strong>
 To ensure the delivery of smooth, efficient and consistent best practice implementation for the running of the VIP Lounge. You will be responsible in following and delivering bespoke processes and procedures of the VIP Guest Service Program and Centre to ensure provision of outstanding services to our VIP customers at all times.
 <br/>
 <br/>
 <strong>
  Role Profile
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Responsible for membership&rsquo;s enrollment, welcome new and regular members, show the facilities, describe the services, and facilitate all their concierge requirements.
  </li>
  <li>
   Responsible for assisting guests with various tasks related to their visit to the lounge and for providing full information about the entire Mall, it&rsquo;s services and the local vicinity in the mall continuing effort to deliver outstanding VIP guest service;
  </li>
  <li>
   Maintain a peaceful and service friendly environment in the lounge including - but are not limited to &ndash; F&amp;B service, housekeeping duties management all around the lounge area, ambience and remaining services provided.
  </li>
  <li>
   Provide professional and discrete VIP concierge services like: arranging reservations and/or confirmation of reservations, dining, wellbeing, entertainment, services and as well arrangements for off-premise activities, including but not limited to dining, transportation services/rentals, entertainment, airport/hotel check-ins, services and shopping;
  </li>
  <li>
   Conduct Pre-Arrival calls for members, make preliminary arrangements for their lounge/mall experience.
  </li>
  <li>
   Able to personalize each member&rsquo;s visit, knowing their full profile, preferences, and ways to surprise them, keeping all the data protected under full confidentiality.
  </li>
  <li>
   Be always aware of UAE event&rsquo;s calendar, activity updates and VIP access to all, maintaining always the key contacts updated.
  </li>
  <li>
   Responsible for managing in Lounge service bookings including venue preparation and payment management.
  </li>
  <li>
   Personal Shopper - assist VIP guests with their shopping by giving advice and highlighting latest trends and upcoming new items in their preferred stores. Shopping on behalf of guests.
  </li>
  <li>
   B2B Engagement - establish a strong relation with all In Lounge Service Providers and Tenants and action all requests received through them instantly.
  </li>
  <li>
   Campaign Management - manage all campaigns related to the Lounge in line with campaign management SOP.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in hospitality /Tourism or equivalent
  </li>
  <li>
   Minimum 4 years progressive experience in the Hospitality field preferably as at Front Desk and/or Concierge.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
  </li>
  <li>
   Work in a friendly environment, where everyone shares positive vibes and excited about our future.
  </li>
  <li>
   Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
  </li>
 </ul>
</div>


VIP Concierge Coordinator

Search 8928+ Front desk concierge jobs near you this March. New roles added regularly across leading industries. Apply today.

8928 front desk concierge jobs Near Me

Front Desk Concierge

Front Desk Concierge

Full Time - Front Desk/Concierge - Downtown Austin

Front Desk Wellness Concierge

JCC Concierge Staff

Lead Concierge | Park Van Ness

VIP Concierge Coordinator