office manager

front desk receptionist

receptionist

recruiting coordinator

front desk agent

front desk coordinator

Schulman Plastic Surgery

Overview Busy, high-end and nationally-recognized Plastic Surgery Practice is looking to add another member to our front office team. We are a small but tight team, therefore all our staff must be ready, willing, and able to work outside of their traditional roles for the betterment of the office and exceptional patient care. We are looking for someone with previous experience in a medical office, preferably cosmetic surgery, who is knowledgeable about cosmetic procedures and terminology and has amazing people skills. If you are a Medical Assistant, there can be an opportunity for this to be a hybrid administrative/medical assistant position if you are the right person.Candidates must be available to work in person Monday through Friday in our Upper East Side NYC office. The work hours are usually 10:30am-6pm but there can be some flexibility on start time if requested.Requirements<ul><li>Previous experience in a front desk or administrative role, preferably in a medical setting, with bonus points for experience in a cosmetic/aesthetic practice.</li><li>Proficiency in medical scheduling practices and familiarity with healthcare terminology.</li><li>Bilingual candidates (english/spanish) are encouraged to apply to enhance communication with diverse patient populations.</li><li>Strong understanding of HIPAA regulations</li><li>Excellent organizational skills with the ability to multitask effectively.</li><li>Proficient typing skills and experience with office software applications.</li><li>Strong attention to detail and commitment to maintaining confidentiality.</li><li>Dedication to customer service.</li></ul>Responsibilities<ul><li>Greet patients and visitors warmly, providing exceptional customer service.</li><li>Manage medical scheduling, ensuring appointments are booked accurately and efficiently.</li><li>Handle incoming phone calls with professionalism, utilizing effective phone etiquette.</li><li>Maintain patient records and documentation in compliance with HIPAA regulations.</li><li>Review documentation for accuracy and completeness before patient visits.</li><li>Assist with administrative tasks such as filing, data entry, and office organization.</li><li>Collaborate with healthcare providers to facilitate smooth operations within the office.</li><li>Utilize medical software systems. Experience with MacPractice and/or Weave is optimal but not necessary.</li><li>Perform other tasks necessary for the efficient running of the office and providing excellent patient care (keeping a clean workspace and office, speaking with vendors, stocking supplies, payment of office bills, etc)</li></ul>Do you think you are the right person? Are you currently at an office and are looking for a change? Join our team as a Front Desk Coordinator/Administrative Assistant where your contributions will make a meaningful impact on our patients' experiences!Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.Job Type: Full-timePay: $21.00 - $24.00 per hourBenefits:<ul><li>On-the-job training</li><li>Paid sick time</li><li>Paid time off</li><li>Parental leave</li></ul>Work Location: In person

Medical Office Front Desk Coordinator/Administrative Assistant/Medical Assistant

Patient Care Coordinator

NY Receptionist and Administration

Mount Sinai Health System

<div>Description
The Patient Coordinator II is a senior level individual, responsible for initiating and establishing first direct contact with patients. Confirms and updates patient demographics and verifies insurance as necessary to ensure that patients have appropriate insurance for physician they are seeing. Takes a lead role among the Patient Coordinators, mentors and trains less experienced staff and assists in the oversight of the front desk and office activity in the absence of the Supervisor. 
Responsibilities<ul><li>
Greet patients either in person or via telephone, and update their insurance/demographics in the practice management system.</li><li>
Trains and mentors less experienced Patient Coordinator and administrative staff and discusses issues of concern with Supervisor.</li><li>
Assure that physician accepts insurance that patients present with. If not already done prior to visit, verify insurance prior to patients arrival or at minimum at time of arrival before visit.</li><li>
Communicate with appropriate staff regarding patients arrival, and ensure that patients medical record is available for physician.</li><li>
Process/update HIPAA-related paperwork and other institutional forms as necessary.</li><li>
Collect or retrieve referrals or insurance authorizations as required.</li><li>
Review status of waiting room on a routine basis and ensure that patients are kept advised of wait times.</li><li>
Ensures that patient has paid co-pay or collects co-pay under direction of billing staff, providing patient with receipt following established cash-control processes.</li><li>
May schedule patient for follow-up appointment as needed. Provide patient with guidelines for requesting medical records, if necessary.</li><li>
May perform duty as liaison between Patient Coordinator Staff and Administrative Assistants in addressing patient concerns.</li><li>
Participates in customer service initiatives, patient satisfaction survey, ACD and appointment reporting.</li><li>
Follow all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents.</li><li>
May participate and offer input into Performance Appraisal process with the Supervisor.</li><li>
Performs other related duties.</li></ul> 

Qualifications<ul><li>
High School graduate/GED.</li><li>
3 years secretarial/directly related experience in a medical practice environment.</li></ul> 
Non-Bargaining Unit, 845 - Orthopaedics - ISM, Icahn School of Medicine 
Employer Description
Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai&rsquo;s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time &mdash; discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients&rsquo; medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News &amp; World Report's Best Hospitals, receiving high &quot;Honor Roll&quot; status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News &amp; World Report&rsquo;s &ldquo;Best Children&rsquo;s Hospitals&rdquo; ranks Mount Sinai Kravis Children's Hospital among the country&rsquo;s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek&rsquo;s &ldquo;The World&rsquo;s Best Smart Hospitals&rdquo; ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. 
Compensation
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $17.2905 - $34.0856 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.</div>

Patient Coordinator II - Orthopedics

Flagler Health

<div>
 Flagler Health is a fast-growing healthtech company transforming how healthcare organizations deliver care through AI-powered workflow automation, remote patient engagement, and chronic care programs. Our platform has already served over 1.5 million patients and is trusted by providers and payers to improve efficiency, lower costs, and drive better outcomes. With a unique freemium model and minimal direct competition, we are poised to capture a large share of the +$5T U.S. healthcare industry.
 
 
 
 Position Overview
 
 
 
 The Patient Scheduler is responsible for managing appointment scheduling activities for partner clinics and provider groups, including new patient consults, follow-up visits, and rescheduled appointments. This role requires speed, accuracy, strong communication, and consistent adherence to clinic workflows, escalation procedures, and privacy requirements.
 
 
 
 Core Responsibilities
 
 
 
 <ul>
 <li>
 Manage and track patient scheduling activities for partner clinics and provider groups
 </li>
 <li>
 Scheduling patients for consults to discuss advanced treatment options according to practice-specific protocol
 </li>
 <li>
 Handle a high volume of inbound and outbound calls, with an expected volume of approximately 500&ndash;600 calls per week
 </li>
 <li>
 Answering patient questions and providing education related to recommended treatment options that supports the provider's recommended plan of care
 </li>
 <li>
 Reviewing treatment plans and provider notes in designated EHR systems and documenting pertinent information for efficient patient tracking and follow-up
 </li>
 <li>
 Communicate appointment details, scheduling instructions, and next steps clearly and professionally to patients
 </li>
 <li>
 Follow clinic-specific scheduling workflows, provider preferences, and escalation procedures consistently
 </li>
 <li>
 Maintain accurate documentation and protect patient information in compliance with HIPAA and all applicable privacy and confidentiality requirements
 </li>
 <li>
 Support additional scheduling, administrative, and operational duties as assigned
 
 
 </li>
 </ul>
 
 Performance Expectations
 
 
 
 This is a high-accountability role with clear expectations around productivity, quality, and reliability. Success in this role requires:
 
 
 <ul>
 <li>
 Consistently manage 500&ndash;600 calls per week and deliver scheduling results across assigned accounts, with a target of at least 2 bookings per account and no fewer than 6 total bookings per day.
 </li>
 <li>
 Maintain strong accuracy in scheduling, patient demographics, insurance entry, and visit-related documentation
 </li>
 <li>
 Keep work queues, follow-ups, and assigned tasks current and complete
 </li>
 <li>
 Demonstrate reliability, responsiveness, and professionalism in a remote work environment
 </li>
 <li>
 Follow workflows exactly and escalate issues promptly when needed
 </li>
 <li>
 Deliver a positive and efficient patient experience on every interaction
 
 
 </li>
 </ul>
 Failure to meet productivity, quality, documentation, attendance, or workflow expectations may result in performance management.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Prior experience in patient scheduling, healthcare operations, medical front desk, or a similar high-volume coordination role
 </li>
 <li>
 Ability to navigate various EHR systems and handle patient information accurately
 </li>
 <li>
 Ability to communicate confidently and empathetically with patients over the telephone using clear communication skills
 </li>
 <li>
 Excellent organizational skills and attention to detail
 </li>
 <li>
 Ability to multitask and prioritize responsibilities in a fast-paced environment
 </li>
 <li>
 Ability to work independently and maintain consistent performance in a remote setting
 
 
 </li>
 </ul>
 
 Compensation And Benefits
 
 
 
 This position is an exempt full-time role with annual base compensation of $50,000-$55,000, based on experience, paid in accordance with the Company's payroll practices.
 
 
 
 Our values
 
 
 
 This is what you can expect of your teammates at Flagler:
 
 
 <ul>
 <li>
 Persistence + ownership of outcomes: We wear many hats and aren&rsquo;t afraid to run through walls to solve hard problems.
 </li>
 <li>
 Personal + professional growth: We push ourselves to learn new things and embrace challenges, even if it means that we sometimes fail.
 </li>
 <li>
 Don&rsquo;t take things personally: We value and react quickly to constructive feedback.
 </li>
 <li>
 Speed is our ally: In the fast-paced world of startups, we understand the value of moving swiftly. We thrive on the adrenaline of working rapidly.
 </li>
 <li>
 Be Right: We are highly detailed oriented and try to be right, a lot.
 </li>
 </ul>
</div>

Patient Scheduler

Kforce Inc

<div>
 
 Responsibilities
 
 
 
 A Kforce client is seeking to hire a Front Office Receptionist in New York City, New York (NY). Summary: In this critical Front Office Receptionist role, you will be responsible for a host of daily recurring functions including, but not limited to, answering phone calls, taking detailed messages for partners, screening incoming callers, checking voicemail messages, handling attendance records, greeting visitors, setting up, and preparing for all on site conferences and meetings. The Front Office Receptionist will handle incoming mail, couriers (FedEx, UPS, process servers) and other related duties as needed. This job offers an attractive work environment located within a walk of Grand Central Station, a welcoming culture, competitive compensation and benefits, good work hours. Interviews begin this week, and this position will be gone soon so don't miss out.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 3+ plus years of front office receptionist and administrative experience, preferably with a New York based professional services firm
 </li>
 <li>
 Experience with Microsoft Word and Excel
 </li>
 <li>
 Willing to work 5 days per week in office (hours should be 9-5)
 </li>
 <li>
 Excellent written and verbal communication skills - organized, dependable, and reliable
 
 
 </li>
 </ul>
 The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
 
 
 We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability &amp; ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
 
 
 Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
 
 
 This job is not eligible for bonuses, incentives or commissions.
 
 
 Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
 
 
 By clicking &ldquo;Apply Today&rdquo; you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
</div>

Receptionist - Law Firm

Apicha Community Health Center

<div>Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations.<div><div><div><div><div><div><div><div> 
Postion Summary:
We are seeking an organized, detail-oriented, anaylitical Quality Improvement Coordinator who will be responsible for coordinating quality improvement activities related to Value Based and Clinical Quality Programs aligned with Apicha CHC&rsquo;s participation in incentive programs of Managed Care Organization (MCO) as well as independent Practice Associations (IPA) 
Qualifications:<ul><li>
Bachelor&rsquo;s degree in healthcare, human services related field required. Business Administration with work experience in the health care field may be considered</li><li>
3-5 years&rsquo; experience with an electronic health record preferred. (eClinicalWorks strongly preferred);</li><li>
Knowledge of medical terminology required</li><li>
Knowledge of HEDIS/QUARR and/or UDS Measures preferred</li><li>
Proficiency in MS Office, including Word, Excel, PowerPoint require</li><li>
Excellent verbal and written communication skills required</li><li>
Detail-oriented, problem solving and organizational skills</li><li>
Ability to stand, walk or sit for an extended period of time; Ability to see and hear within normal range</li>
Consistently working at a desk in front of a computer monitor, significant typing, and data entry 
<li>
</li></ul> 
Physical Demands:<ul><li>
Primarily sedentary work performed in an indoor office environment.</li><li>
Noise Level is moderate; typical of a professional office.</li></ul> 
At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.</div></div></div></div></div></div></div></div></div>

QUALITY IMPROVEMENT COORDINATOR

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