front desk

Anvaya Healthcare

Job Title: Front Desk Officer (Female Only)Location: Gurgaon Industry: HealthcareAbout Anvaya Healthcare:Anvaya Healthcare is a trusted name in providing quality healthcare services with patient care at the centre of everything we do. We are now looking for a Front Desk Officer (Female) who can be the first point of contact for patients and visitors, ensuring a professional and welcoming experience at our Gurgaon clinic.Key Responsibilities:<ul><li>Greet and welcome patients and visitors in a courteous and professional manner.</li><li>Handle patient appointments and scheduling using booking software.</li><li>Maintain and update patient records accurately in the system.</li><li>Manage incoming calls, emails, and inquiries, ensuring they are directed appropriately.</li><li>Oversee the front desk area to maintain a neat and professional appearance.</li><li>Assist patients with registration, billing, and other administrative formalities.</li><li>Coordinate with doctors, nurses, and other staff to ensure smooth patient flow.</li><li>Ensure confidentiality of patient information and always maintain professional conduct.</li></ul>Required Skills &amp; Qualifications:<ul><li>Female candidates only.</li><li>Excellent communication skills in English.</li><li>Prior experience as a Front Desk Officer/Receptionist in the healthcare industry is strongly preferred.</li><li>Good knowledge of patient booking software and appointment management systems.</li><li>Proficient in computer usage (MS Office, Email, Data Entry, etc.).</li><li>Pleasant personality with strong organizational and multitasking abilities.</li><li>Professional, empathetic, and responsible approach to patient handling.</li></ul>Why Join Us?<ul><li>Be part of a reputed healthcare organization in Gurgaon.</li><li>Competitive salary package</li><li>Immediate joining opportunity.</li><li>A professional and supportive work environment.</li></ul>If you are an experienced front desk professional with strong communication skills and a passion for patient care, we&rsquo;d love to meet you!Job Type: Full-timePay: &#8377;15,000.00 - &#8377;30,000.00 per monthWork Location: In person

Front Desk Receptionist

Genex Clinical Laboratories LLC

Job Title: Front Desk Executive Location: Dubai Employment Type: Full-Time Experience Required: Minimum 1 year as Front Desk Executive Gender Preference: Female Languages Required: Fluent in English and HindiJob Summary:We are looking for a dynamic and well-presented Front Desk Executive (Female) with excellent communication skills in English and Hindi to join our team. The ideal candidate will have at least 1 year of experience in front desk or administrative roles. She will be the first point of contact for visitors and clients, ensuring a professional and welcoming atmosphere. This role involves coordinating day-to-day operations, managing client bookings, and supporting overall administrative activities.Key Responsibilities:<ul><li>Greet and welcome visitors in a warm and professional manner</li><li>Manage front desk operations, including answering phones and handling correspondence</li><li>Schedule and confirm client appointments and bookings</li><li>Assist in day-to-day administrative and operational coordination</li><li>Maintain visitor logs and ensure all guests are attended to promptly</li><li>Handle queries and provide accurate information regarding services</li><li>Coordinate with internal departments for smooth client servicing</li><li>Maintain a tidy and presentable reception area</li><li>Perform basic clerical duties including filing, photocopying, and data entry</li></ul>Key Requirements:<ul><li>Minimum 1 year of experience as a Front Desk Executive or in a similar administrative role</li><li>Female candidates preferred</li><li>Excellent verbal and written communication skills in English and Hindi</li><li>Proficient in MS Office (Word, Excel, Outlook)</li><li>Strong organizational and multitasking abilities</li><li>Polite and confident demeanor</li><li>Ability to handle sensitive information with discretion</li></ul>Preferred Qualifications:<ul><li>Graduate in any discipline</li><li>Prior experience in hospitality, wellness, or customer-facing roles is a plus</li></ul>Salary: 3000/- Aed Working Hours: 12 hours shiftJob Type: Full-timePay: Up to AED3,000.00 per monthApplication Question(s):<ul><li>Are you willing to do Rotational shift ?</li></ul>Experience:<ul><li>UAE : 1 year (Required)</li><li>Healthcare or laboratory: 1 year (Required)</li></ul>

Hilton

<div>Front Desk Agent
A Front Desk Agent supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.
What will I be doing?
This position reports to the Asst. Front Office Manager.
As a Front Desk Agent, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Agent is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Supervise Front Desk operations during your assigned shift to a consistently high standard</li>
<li>Ensure your shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events</li>
<li>Advise your shift team of any special events or VIP Guests in the hotel that day</li>
<li>Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work</li>
<li>Maximize sales revenues through up-selling and marketing program</li>
<li>Manage Guest requests, inquiries, and complaints promptly and completely</li>
<li>Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service</li>
</ul>What are we looking for?
A Front Desk Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Front Office experience in the hotel, leisure, and/or retail sector</li>
<li>Strong commercial/business awareness and demonstration of sales capabilities</li>
<li>Calm, organized work ethic with the ability to prioritize and meet deadlines</li>
<li>Excellent supervisory, inter-personal, and communication skills</li>
<li>A passion for delivering exceptional levels of Guest service</li>
</ul>What's in it for me?
<ul><li>Degree-level qualification in a relevant field</li>
<li>Competitive Salary &amp; Wages</li>
<li>Private Health Insurance</li>
<li>Complimentary Dry Cleaning for Business Attire</li>
<li>Monthly Transportation Fee</li>
<li>Complimentary Shuttle Bus</li>
<li>Discounted Indoor Parking Privileges</li>
<li>Complimentary Employee Meal</li>
<li>&quot;Go Hilton&quot; - discounted room rates in Hilton Hotels Worldwide for yourself and your family members</li>
<li>Career and development opportunities in Hilton Hotels Worldwide</li>
<li>Opportunity to make a positive impact on environment and community with Travel with Purpose program</li>
</ul>Specifically, we look for demonstration of these Hilton Values:
<ul><li>Hospitality - We're passionate about delivering exceptional guest experiences.</li>
<li>Integrity - We do the right thing, all the time.</li>
<li>Leadership - We're leaders in our industry and in our communities.</li>
<li>Teamwork - We're team players in everything we do.</li>
<li>Ownership - We're the owners of our actions and decisions.</li>
<li>Now - We operate with a sense of urgency and discipline</li>
</ul>What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Front Desk Agent

GCS (Pvt). Limited

Our company, a well-established Group of Companies engaged in diverse government projects, is seeking a professional and confident Front Desk Officer (Female) to join our team.As the primary point of contact for visitors and clients, this role requires an individual with a warm personality, strong communication skills, and the ability to represent the company professionally.Key Responsibilities:<ul><li>Greet and welcome visitors with courtesy and professionalism.</li><li>Manage incoming calls, inquiries, and correspondence.</li><li>Maintain visitor records and front-desk security protocols.</li><li>Assist with administrative support tasks when required.</li><li>Coordinate with internal teams to ensure smooth communication flow.</li></ul>Ideal Candidate Profile:<ul><li>Female candidate with a minimum of 1 year of experience in a front-desk, reception, or customer service role.</li><li>Bachelor&rsquo;s degree or equivalent qualification preferred.</li><li>Presentable, energetic, and customer-focused.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to multitask and manage responsibilities efficiently.</li></ul>Why Join Us? This position offers the chance to be part of an organization working on high-impact projects, while growing professionally in a corporate environment that values excellence and dedication.Location: [Gullberg 3] Position Type: Full-timeJob Type: Full-timePay: Rs50,000.00 - Rs55,000.00 per monthWork Location: In person

Front Desk Officer

Alpha Medical Laboratory

Job Summary:We are seeking a proactive and well-organized Front Desk Coordinator (Male) to manage the reception area, welcome and guide walk-in patients, liaise with clinics, and coordinate with medical suppliers. The role requires excellent communication skills, a customer-focused attitude, and the ability to multitask in a fast-paced healthcare environment.Responsibilities:<ul><li>Greet and assist walk-in patients, ensuring smooth registration .</li><li>Handle incoming calls, emails, and inquiries in a professional manner.</li><li>Maintain accurate records of patient visits and appointment scheduling.</li><li>Coordinate with clinics, doctors, and healthcare staff for patient-related requirements.</li><li>Liaise with medical suppliers for procurement, delivery, and stock follow-ups.</li><li>Maintain and update front desk logs, registers, and filing systems.</li><li>Ensure the reception area is organized and presentable at all times.</li><li>Provide administrative support to the management team when required</li></ul>Requirements:<ul><li>Male candidate (as per job requirement).</li><li>Minimum 2 to 3 years of experience in a front desk, receptionist, or administrative role (healthcare industry experience preferred).</li><li>Strong communication skills in English (Arabic/Hindi/Urdu will be an advantage).</li><li>Proficient in MS Office (Word, Excel, Outlook).</li><li>Ability to handle multiple tasks and work under pressure.</li><li>Professional appearance and customer-oriented attitude.</li></ul>Working Schedule:<ul><li>Work Days: Sunday to Thursday, Saturday</li><li>Weekly Off: Friday</li></ul>Job Types: Full-time, PermanentPay: AED3,500.00 - AED4,000.00 per month

Amana Healthcare Bahrain

<div>
 
 
 Job Overview
 
 
 
 The Receptionist is the first point of contact for patients, families, visitors, and staff at the healthcare facility. The role requires providing a welcoming, professional, and supportive environment by managing front desk operations, handling inquiries, coordinating appointments, and ensuring smooth communication between departments. The Receptionist will play an important role in enhancing the patient and visitor experience.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Greet and welcome patients, families, visitors, and staff in a professional and courteous manner.
 </li>
 <li>
 Answer, screen, and direct incoming phone calls promptly and professionally.
 </li>
 <li>
 Manage front desk operations including patient check-in, appointment scheduling, and visitor logs.
 </li>
 <li>
 Provide accurate information regarding hospital services, facilities, and processes.
 </li>
 <li>
 Assist in the coordination of patient admissions and discharges in collaboration with the nursing and administration teams.
 </li>
 <li>
 Handle incoming and outgoing correspondence (emails, letters, courier packages).
 </li>
 <li>
 Maintain cleanliness and organization of the reception area at all times.
 </li>
 <li>
 Ensure confidentiality of patient information in line with hospital policies and Bahrain labor/health regulations.
 </li>
 <li>
 Support administrative functions including filing, record keeping, photocopying, and data entry.
 </li>
 <li>
 Escalate patient or visitor concerns to the appropriate department for prompt resolution.
 </li>
 <li>
 Liaise with security, housekeeping, and facility management teams to ensure smooth front office operations.
 </li>
 <li>
 Assist in emergency protocols by guiding visitors and patients as needed.
 </li>
 </ul>
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 High school diploma or bachelor&rsquo;s degree preferred.
 </li>
 <li>
 Minimum 2&ndash;3 years&rsquo; experience as a receptionist or front desk executive, preferably in a healthcare or hospitality setting.
 </li>
 <li>
 Proficiency in MS Office Suite and basic knowledge of hospital management systems (ERP/HIS experience preferred).
 </li>
 <li>
 Strong communication skills in Arabic and English.
 </li>
 <li>
 Knowledge of customer service best practices.
 </li>
 </ul>
 
 
 Key Skills
 
 
 <ul>
 <li>
 Excellent interpersonal and communication skills.
 </li>
 <li>
 Professional appearance and behavior.
 </li>
 <li>
 Ability to multitask, prioritize, and remain calm under pressure.
 </li>
 <li>
 Strong organizational and time management skills.
 </li>
 <li>
 Sensitivity to patient needs and cultural awareness.
 </li>
 </ul>
 
 
</div>

Marriott International

<div>Additional Information 
Job Number25149197 
Job CategoryRooms &amp; Guest Services Operations 
LocationMarriott Resort Palm Jumeirah Dubai, Palm West Beach, Palm Jumeirah Road, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Maintaining Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</li></ul> 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Managing Projects and Policies
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul>
<ul><li>Supervises same day selling procedures to maximize room revenue and control property occupancy.</li></ul>
<ul><li>Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul> 
Supporting Human Resource Activities
<ul><li>Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.</li></ul>
<ul><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li></ul>
<ul><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Performs all duties at the Front Desk as necessary.</li></ul>
<ul><li>Runs Front Desk shifts whenever necessary.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Front Desk Manager

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