front desk

Deviser Immigration Law Firm

<p><b>About Us:</b></p><p>Devisers Immigration Advisers is a UK-based immigration law firm with a strong international presence. We provide expert immigration services to clients globally, with offices in the UK, UAE, Qatar, Pakistan, and Sri Lanka. We are currently hiring a <b>Front Desk Receptionist</b> for our <b>Karachi office (Tariq Road).</b></p><p><b>Job Responsibilities:</b></p><ul><li>Greet and assist walk-in clients and visitors in a professional manner</li><li>Handle and route incoming phone calls</li><li>Maintain and update records using <b>CRM software</b></li><li>Create and manage Excel sheets for reporting and scheduling</li><li>Schedule client appointments and manage calendars</li><li>Provide basic administrative support to office staff</li></ul><p><b>Requirements:</b></p><ul><li>Prior experience in a front desk, customer service, or admin role preferred</li><li>Proficient in <b>Microsoft Excel</b> and <b>CRM tools</b></li><li>Strong communication and interpersonal skills</li><li>Must wear <b>formal attire</b> during office hours</li><li>Well-presented, organized, and confident personality</li></ul><p><b>We Offer:</b></p><ul><li>Competitive salary package: <b>PKR 35,000 &ndash; 45,000</b></li><li>A professional and respectful working environment</li><li>Opportunity to work with a globally recognised firm</li></ul><p><b>Join Devisers Immigration Advisers &ndash; Build your career with a global leader in immigration services.</b></p><p>Job Types: Full-time, Contract<br/>Contract length: 12 months</p><p>Pay: Rs35,000.00 - Rs45,000.00 per month</p><p>Work Location: In person</p>

Orta Anadolu

<p>The Front Desk Supervisor is responsible for overseeing the daily front desk operations of the residential property, ensuring residents and visitors receive professional and courteous service. The role includes supervising front desk staff, maintaining security procedures, and ensuring smooth communication between residents and property management.</p><p><b>Key Responsibilities:</b></p><ul><li>Supervise front desk staff and manage shift schedules</li><li>Ensure residents and visitors are greeted and assisted in a professional manner</li><li>Monitor visitor access and maintain security procedures</li><li>Handle resident inquiries, requests, and complaints promptly</li><li>Coordinate with maintenance and housekeeping teams for service requests</li><li>Maintain records of visitors, deliveries, and resident communications</li><li>Ensure proper handling of keys, access cards, and parking permits</li><li>Prepare daily reports and update management on operational matters</li><li>Train new front desk team members</li><li>Ensure the reception area is clean, organized, and presentable at all times</li></ul><p><b>Requirements:</b></p><ul><li>Diploma or relevant qualification preferred</li><li>Previous experience in residential property, hospitality, or customer service</li><li>Good communication and interpersonal skills</li><li>Basic computer knowledge</li><li>Ability to handle situations calmly and professionally</li><li>Willingness to work shifts, including weekends and holidays</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Do you have experience in Hospitality? Yes or No. If yes, how many years.</li></ul><p>Experience:</p><ul><li>Front Desk Supervisor: 3 years (Required)</li></ul><p>Location:</p><ul><li>Manama (Required)</li></ul>

Front Desk Supevisor

Wyndham Hotels & Resorts

<div><p>The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests and coordinating the duties of the front desk.</p><p></p><p><b>
Main tasks</b></p><p></p><ul><li>Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards.</li><li>Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to etiquette, help guests with their inquiries, taking reservations and performing administrational tasks.</li><li>Be familiar with all the Front Office software required for the Front Office Agent.</li><li>Ensure that all hotel standards are met when serving the guests and handling information.</li><li>Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner.</li><li>Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.</li><li>Review Front Office log and Trace File daily.</li><li>Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.</li><li>Be familiar with all in-house groups.</li><li>Be aware of closed out and restricted dates.</li><li>Assist Front Desk and Guest Service Manager in performing coordinator duties.</li><li>Be familiar with hospitality terminology.</li><li>Have knowledge of emergency procedures and assist as needed.</li><li>Use proper etiquette at all times when communicating with guests and associates.</li><li>Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.</li><li>Maintain and market promotions and guest programs.</li><li>Maintain a clean work area.</li></ul>
<div><h2 class="jobSectionHeader"><b>Required Skills</b></h2><h3 class="jobSectionHeader"><b>
Soft skills</b></h3><p>
Effective Communication</p><h3 class="jobSectionHeader"><b>
Customer service</b></h3><p>
Customer Focus</p><h3 class="jobSectionHeader"><b>
Sales Skills</b></h3><p>
Telesales, Upselling Skills</p></div>
<div><h2 class="jobSectionHeader"><b>Values</b></h2><p>
Integrity, Honesty, Trust, Accountability, Customer focus, Fun, Diversity, Innovation, Teamwork, Adaptability, Efficiency, Fairness, Performance, Respect, Friendly, Reliable, Enjoy, Care, Respect for customers, Respect for employees</p></div>
<div><h2 class="jobSectionHeader"><b>Benefits</b></h2><p>
Staff accommodation, Learning &amp; development programmes, Career development, Employee rate in all Wyndham hotels globally</p></div></div>

Front Desk Agent

Kentuckiana Pain Specialists

<p>We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist&rsquo;s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including scheduling of patients and procedures, distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist&rsquo;s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.</p><p><b>Responsibilities</b></p><ul><li>Greet and welcome guests as soon as they arrive at the office</li><li>Direct visitors to the appropriate person and office</li><li>Answer, screen and forward incoming phone calls</li><li>Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)</li><li>Provide basic and accurate information in-person and via phone/email</li><li>Receive, sort and distribute daily mail/deliveries</li><li>Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)</li><li>Order front office supplies and keep inventory of stock</li><li>Update calendars and schedule meetings</li><li>Arrange travel and accommodations, and prepare vouchers</li><li>Keep updated records of office expenses and costs</li><li>Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing</li></ul><p><b>Skills</b></p><ul><li>Proven work experience as a Receptionist, Front Office Representative or similar role In a health care setting</li><li>Familiarity with insurance and benefits verification for patients</li><li>Proficiency in Microsoft Office Suite</li><li>Hands-on experience with office equipment (e.g. fax machines and printers)</li><li>Professional attitude and appearance</li><li>Solid written and verbal communication skills</li><li>Ability to be resourceful and proactive when issues arise</li><li>Excellent organizational skills</li><li>Multitasking and time-management skills, with the ability to prioritize tasks</li><li>Customer service attitude</li><li>High school degree; additional certification in Office Management is a plus</li></ul><p>Job Types: Full-time, Part-time</p><p>Pay: $14.00 - $18.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Front Desk Receptionist

Acupuncture and Massage School Of Oriental Medicine

<p><b>Job Summary</b><br/>We are seeking a highly organized and personable Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.</p><p><b>Front Desk Responsibilities</b></p><ul><li><b>Student Clinic Management</b></li><li>Handle student clinic bookings, appointment scheduling, and client check-ins.</li><li>Maintain accurate clinic records and ensure smooth daily operations of the student clinic.</li><li><b>Student Enrollment Management</b></li><li>Assist with student admissions, enrollment paperwork, and maintaining up-to-date student files.</li><li>Communicate with new and current students regarding schedules, forms, and requirements.</li><li><b>Class and School Schedule Coordination</b></li><li>Help manage class timetables and instructor schedules.</li><li>Notify students and staff of any class or room changes promptly.</li><li><b>Clinic and Program Promotion</b></li><li>Support the promotion of student clinic services and school programs through front-desk communication, flyers, and event coordination.</li><li>Provide professional information to walk-in visitors and callers about school programs and services.</li><li><b>Facility Organization and Cleanliness</b></li><li>Help keep treatment rooms, clinic areas, and common spaces clean, organized, and ready for clients and students.</li><li><b>Administrative and Staff Support</b></li><li>Assist instructors, administrators, and the school director with tasks as needed, including document preparation and event coordination.</li><li>Maintain confidentiality and professionalism in all interactions.</li></ul><p><b>Qualifications</b></p><ul><li><b>Education:</b> High school diploma required; <b>associate&rsquo;s degree or bachelor&rsquo;s degree preferred</b>, especially in healthcare, education, or business administration.</li><li><b>Experience:</b> Minimum 1 year of front desk, administrative, or customer service experience. <b>Experience in a medical clinic, therapy center, chiropractic office, or school setting is strongly preferred.</b></li><li><b>Background Knowledge:</b> Familiarity with medical, therapy, or educational environments and terminology is highly valued.</li><li><b>Computer Skills:</b> Proficient in Microsoft Office (Word, Excel), Google Workspace, and scheduling or booking systems.</li><li><b>Communication Skills:</b> Excellent verbal and written communication with strong customer service and phone etiquette.</li><li><b>Organization:</b> Highly organized, detail-oriented, and able to manage multiple tasks efficiently.</li><li><b>Professionalism:</b> Friendly, courteous, and professional demeanor suitable for interacting with students, clients, and visitors.</li><li><b>Teamwork:</b> Cooperative and supportive attitude with the ability to assist instructors, staff, and administrators as part of a team.</li><li><b>Flexibility:</b> Adaptable to changing priorities and willing to assist with administrative, facility, or clinic-related duties as needed.</li></ul><p>Job Types: Full-time, Part-time, Temporary</p><p>Pay: $16.00 - $18.00 per hour</p><p>Benefits:</p><ul><li>Flexible schedule</li></ul><p>Work Location: In person</p>

Wyndham Grand Doha West bay Beach

<div><h1 class="jobSectionHeader"><b>SUMMARY</b></h1><p>
The Front Desk Agent serves as the first point of contact for guests, providing a warm welcome and ensuring a seamless check-in and check-out experience. This role involves managing guest reservations, addressing inquiries, and coordinating with other hotel departments to deliver exceptional customer service. The front desk agent plays a critical role in creating a positive first impression and maintaining guest satisfaction throughout their stay.</p><p></p><h1 class="jobSectionHeader"><b>
KEY RESPONSIBILITIES</b></h1><ul><li>Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards.</li><li>Provide the guests information regarding the services of hotel, the type of rooms available.</li><li>Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to etiquette, help guests with their inquiries, taking reservations and performing administrational tasks.</li><li>To handle the inquiries and make reservations as per the instructions given by the customers.</li><li>Attend to guest complaints and resolve in the most satisfying and professional manner.</li><li>Register guests and assigns rooms. Accommodates special requests whenever possible.</li><li>Understands room status and room status tracking.</li><li>Be familiar with all the Front Office software required for the Front Office Receptionist.</li><li>Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.</li><li>Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange etc.</li><li>Knowledgeable about room locations, types of rooms available, and room rates.</li><li>Knowledgeable about Wyndham Rewards program and promotions, actively introducing to guests and reaching the monthly enrolment target.</li><li>Providing superior service to Wyndham Rewards guests and able to identify their level with accordant benefits.</li><li>Ensure that all hotel standards are met when serving the guests and handling information.</li><li>Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner.</li><li>Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.</li><li>Use suggestive selling techniques to (up)sell rooms and to promote other services of the hotel.</li><li>Maintain and market promotions.</li><li>Ensure constant update of guest profiles/history regarding preferences, complaints etc.</li><li>Review Front Office log and Trace File daily.</li><li>Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.</li><li>Be familiar with all in-house groups, VIP, Wyndham Rewards, long stay/return guests arrivals.</li><li>Be aware of closed out and restricted dates.</li><li>Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.</li><li>Work closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.</li><li>Assist Guest Service Manager in performing duties.</li><li>Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.</li><li>Be familiar with all daily events in the hotel.</li><li>Have knowledge of emergency procedures and assist as needed.</li><li>Use proper etiquette at all times when communicating with guests and associates and on the telephone.</li><li>Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.</li><li>Maintains the cleanliness and neatness of the front desk area.</li></ul>
<div><h2 class="jobSectionHeader"><b>Experience Needed</b></h2><h2 class="jobSectionHeader"><b>
EXPERIENCE, CERTIFICATION &amp; EDUCATION</b></h2><ul><li>At least one year experience in same role in an international 5 star hotel brand</li><li>High school diploma or higher</li><li>Diploma in Hospitality or related courses an asset</li><li>First aid certificate or other emergency related training certificates an asset</li></ul></div>
<div><h2 class="jobSectionHeader"><b>Required Skills</b></h2><h3 class="jobSectionHeader"><b>
Customer service</b></h3><p>
Customer Service</p><h3 class="jobSectionHeader"><b>
Soft skills</b></h3><p>
Detail Oriented, Team Player</p></div>
<div><h2 class="jobSectionHeader"><b>Values</b></h2><p>
Integrity, Fun, Accountability, Care, Inclusive</p></div>
<div><h2 class="jobSectionHeader"><b>Benefits</b></h2><p>
Staff accommodation, Staff transportation, Learning &amp; development programmes, Hotel restaurant staff rate</p></div></div>

Copthorne Al Jahra Hotel & Resort

<div>
 As a Front Desk Supervisor, your role is to deliver exceptional and customer-centric service to our guests, ensuring that their stay becomes a memorable and enjoyable experience. In addition to this, you will be responsible for overseeing the day-to-day operations of the front desk, managing colleagues, and addressing any guest needs or concerns that may arise during their stay. Your focus will be on creating a positive and welcoming atmosphere for guests while upholding the highest standards of professionalism and hospitality.
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  Key Job Responsibilities:
  <br/>
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 </strong>
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   Greet guests professionally and warmly, ensuring their expectations are met from arrival to departure.
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   Foster effective communication with all relevant departments to ensure seamless service delivery.
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   Cultivate positive working relationships with the Front Office team.
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   Supervise all Front Desk colleagues, ensuring they interact with guests in a professional and friendly manner.
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   Stay updated on hotel and local services, providing information and addressing guest inquiries.
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   Handle guest complaints promptly, efficiently, and empathetically, ensuring proper resolution.
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   Maintain awareness of guest profiles to personalize service.
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   Ensure guests receive the expected accommodation and amenities.
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   Review all cashier and city ledger bills at the end of the shift to verify accuracy in billing and attachments.
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   Uphold environmental, health, and safety standards in alignment with organizational policies.
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   Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
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Front Desk Supervisor

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