front desk lead

Hands On Children's Museum

<div>Description:

Status: Full Time, non-exempt
Wages: $19.00 - $22.00 per hour, DOQ
About Us: 
The Hands On Children&rsquo;s Museum is located on the picturesque East Bay waterfront in downtown Olympia. We are a nationally known family learning destination and the most visited children&rsquo;s museum in the Pacific Northwest hosting more than 300,000 visitors each year. Our mission is to stimulate curiosity, creativity, and critical thinking skills through rich, interactive learning experiences. We believe that all children deserve respect and the opportunity to learn, regardless of their ability to pay, which is why the Museum works hard to serve more than one-third of its annual visitation through the Inspired Learning for All initiative. The Museum is recognized as a national Museum for All and won a Noyce Foundation Bright Lights Award for bringing art and science education to underserved populations.
Voted a &ldquo;Best Place for Kids&rdquo; for more than a decade, the Museum offers a state-of-the-art LEED Gold facility with 150 indoor exhibits, a half-acre Outdoor Discovery Center, Art Studio, a MakeSpace for tinkering and inventing, caf&eacute; and gift shop, and award-winning education programs including camps, workshops, preschool, parenting classes, field trips, community outreach, and family support programs.
Position Summary
As a member of the Visitor Services team, the Front Desk Lead is a front-facing customer service position and is the first point of contact for Hands&rsquo; On Children&rsquo;s Museum (HOCM) visitors. They are expected to promote an exceptional customer experience while answering phones, selling tickets, memberships, and gift shop purchases. This full-time position provides reservations and membership support and can effectively communicate information in person, through email, and over the phone. They facilitate a welcoming and positive experience for HOCM visitors by modeling HOCM's mission, vision, and values.
The Front Desk Lead will possess a strong understanding of museum programs and operations and assist the front desk and other museum staff by answering questions and providing on-the-spot training. Working with the Visitor Services and Caf&eacute; Managers/Supervisors, they will troubleshoot and resolve daily museum staffing or customer service issues. This position may be required to provide backup coverage for the gift shop or reservations.
Requirements:

Required Knowledge, Skills, and Abilities:<ul><li>
Bachelor&rsquo;s Degree preferred, relevant work experience may substitute.</li><li>
1-2 years of progressively responsible experience in a retail and office setting, including experience supervising staff or as a lead and meeting sales goals.</li><li>
Experience using a POS system to sell tickets, merchandise, memberships, and manage constituent records with a high degree of accuracy.</li><li>
Cash handling experience and excellent customer service skills.</li><li>
Experience using a multi-line phone system and other office equipment.</li><li>
Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.</li><li>
Weekend availability &ndash; this position works 1 weekend day each week.</li><li>
Must be able to work with individuals from a wide variety of ethnic, cultural, and economic backgrounds.</li><li>
Excellent written and verbal communication skills and the ability to work in a team setting with a high degree of daily communication required.</li><li>
Excellent initiative and problem-solving skills.</li><li>
Excellent project coordination skills; multi-tasking and prioritizing.</li><li>
Able to work independently with limited direction in a fast-paced environment.</li><li>
Must be reliable, flexible and detail-oriented.</li><li>
Must care about and value the viewpoints of the other team members and the organizational mission.</li><li>
Follow Museum Safety procedures to maintain a safe environment for visitors and staff.</li></ul> 
Physical Demands:<ul><li>
Ability to work, speak loudly, hear customers, and use a radio in a noisy environment.</li><li>
Ability to sit, stand and work on a computer for extended periods of time or repeatedly sit and stand.</li><li>
Must be able to lift up to 15 pounds.</li></ul>
Workplace Values
Achieving our mission requires great people who actively demonstrate our core values.
Compensation &amp; Benefits: $19 - $22 per hour, medical, dental, and vision, employee wellness program, paid holidays and time off, a 401(k) retirement plan, and lots of adorable children. See the benefit details for this position here.
To apply, please submit a cover letter, resume, 3 professional references, and a bullet point list noting how your experience and skills match the requirements of the position.
For more information, please visit our website at www.hocm.org
The Hands On Children&rsquo;s Museum exhibits, education programs, and employment are available to all without discrimination.</div>

Front Desk Lead

Shaner Hotel Group

<div><div><ul><li>Be available to work a flexible schedule, including weekends, holidays, and varied shifts.</li>
<li>Proficiently screen and transfer calls to the appropriate extension.</li>
<li>Greet and interact with internal and external guests in a genuine warm and friendly manner.</li>
<li>Maintain the integrity of the guests' privacy, including confidentiality of personal information.</li>
<li>Respond promptly to questions, concerns, and special requests. Follow-up to ensure the guest is satisfied.</li>
<li>Maintain knowledge of room types, hotel amenities, features, hours of operation and area attractions.</li>
<li>Expected to listen to all guest complaints. Properly and professionally handle all complaints and if required, seek assistance from leadership.</li>
<li>Log guest requests and concerns according to the standard operating procedure. Communicate with departments in a timely manner.</li>
<li>Logs packages delivered to the hotel.</li>
<li>Carefully handles all emergency situations.</li>
<li>Other duties as assigned.</li>
</ul></div><div>Responsibilities
</div><div>The PBX Operator provides superior guest services. This includes providing prompt, courteous, and efficient handling of all incoming telephone calls. The PBX Operator provides information and services to any guest or visitor in a friendly, professional manner.
</div><div>Qualifications
</div><div><ul><li>High school graduate or equivalent.</li>
<li>Minimum one year customer service experience; previous hotel experience preferred.</li>
<li>Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.</li>
<li>Capability to handle multiple calls along with relaying essential messages.</li>
<li>Proper knowledge of computer skills, data entry, and word processing</li>
<li>Bilingual English/Spanish a plus.</li>
<li>Knowledge of local activities and attractions appropriate for clientele.</li>
</ul></div>Shaner Hotels has an amazing opportunity at our Art Ovation Hotel, located in beautiful Sarasota, Florida. This 162-room Art Ovation Hotel is a reinterpretation of an elevated hotel experience. We offer something unique to Sarasota, inspired and designed to engage the city&rsquo;s thriving arts scene. With on-site art installations, performances, and workshops, our guests are invited to interact and be part of the experience. Never static, always evolving, creativity is encouraged and everything conventional is reinvestigated and reinterpreted.
Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands&mdash;including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!</div>

Front Desk Lead | Art Ovation Hotel Sarasota

Hospitality Health ER

Executive Assistant &amp; Operations Coordinator Position Summary We are seeking a high-energy, solutions-driven Executive Assistant and Operations Coordinator to serve as the right hand to the Director of Nursing (DON) while leading front desk operations. This role is ideal for someone who thrives in a fast-paced healthcare environment and leads by example. You will support executive-level administrative needs while also stepping into daily operations to ensure the front desk and patient experience run smoothly. This is not a passive administrative role. The ideal candidate is proactive, intuitive, and hands-on, with strong leadership skills and a willingness to step in wherever needed to support the team. Executive Assistant | Operations Coordinator | Front Desk Lead | Patient Experience | Workflow | Leadership | Proactive | Intuitive | Results-Driven | Energetic | Service-Focused Key Responsibilities Executive and Administrative Support Provide direct administrative support to the Director of Nursing Assist with scheduling, communication, reporting, and operational follow-ups Anticipate needs and proactively manage priorities Serve as a liaison between departments to support communication and execution Front Desk Leadership Lead and support the front desk team to ensure a high-quality patient experience Maintain accountability for front desk coverage, workflow, and performance Step in to support front desk operations during high volume or staffing gaps Coach team members and reinforce expectations and standards Operational Support Act as an extension of the DON in daily operations Assist with patient needs, room turnover, and overall clinic flow as needed Identify inefficiencies and take initiative to improve processes Help maintain an organized, responsive, and patient-focused environment Flexibility and Coverage Adjust schedule as needed to support operational demands Fill in for call-ins or staffing gaps, including front desk coverage Support the team during peak times or unexpected challenges What We Are Looking For Bubbly, energetic, and engaging personality Strong initiative and follow-through Highly intuitive and able to anticipate needs Hands-on leader who leads by example Comfortable balancing administrative work with frontline support Ability to maintain professionalism and appropriate workplace boundaries Strong sense of ownership, urgency, and accountability Ability to thrive in a fast-paced environment Non-Negotiables Willingness to step in and do whatever it takes to support operations Must remain engaged and proactive throughout the workday Ability to hold others accountable while maintaining a positive team environment Reliable and flexible with scheduling based on business needs Preferred Qualifications Experience in hospitality, customer-first setting Experience supporting executive leadership Previous front desk or patient-facing leadership experience Strong organizational and communication skills Why This Role Matters This role is critical to the success of the ER. You will serve as a key partner to leadership, a support system for the team, and a champion of the patient experience. If you take pride in being dependable, proactive, and all-in, this is an opportunity to make a meaningful impact. Compensation &amp; Benefits Salary commensurate with experience 401(k) with company match Comprehensive benefits Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Hospitality Health ER is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status.

Executive Assistant & Operations Coordinator

AMAN Group Sarl

<div>Location Overview
 
Join our team in Amangiri. Blending into untouched red-rock country on over 900 acres of the Colorado Plateau, Amangiri and its satellite, Camp Sarika, reflect dual aspects of this ancient desert landscape. A serene sanctuary, Amangiri&rsquo;s 34 modernist suites, Aman Spa and mesa-embracing pool echo the tranquillity of the canyons. Camp Sarika, with its 10 tented pavilions, answers the region&rsquo;s call to adventure. An unrivalled base for exhilarating expeditions and fireside connection, the camp has its own restaurant, lounge and spa suites.
Role
 
The Front Desk Supervisor supports the Front Desk Manager in overseeing daily front office operations, with a focus on leading Guest Assistants and ensuring exceptional guest experiences. This role plays a key part in maintaining seamless arrivals and departures, upholding Aman service standards, and fostering a culture of professionalism and attention to detail.
Responsibilities
&middot; Support the Front Desk Manager in daily front office operations and team supervision.
&middot; Ensure all guest needs are met with warmth, professionalism, and efficiency.
&middot; Oversee front desk readiness, including arrivals, departures, billing accuracy, and room allocations.
&middot; Coordinate with Guest Assistants to ensure all daily operational requirements are prepared and executed.
&middot; Engage with guests regularly to enhance their experience and build meaningful connections.
&middot; Communicate key information regarding guests, operations, and daily activities to leadership.
&middot; Act as Manager on Duty for the front desk in the absence of the Front Desk Manager.
&middot; Review upcoming arrivals, departures, and staffing levels to ensure operational readiness.
&middot; Collaborate with Housekeeping, Food &amp; Beverage, and other departments to ensure seamless service delivery.
&middot; Observe, coach, and develop Guest Assistants to elevate service standards and guest interaction.
Requirements
&middot; Excellent verbal and written communication skills.
&middot; Strong interpersonal skills with the ability to engage effectively with guests and colleagues.
&middot; High attention to detail and organisational ability.
&middot; Ability to lead, coach, and motivate team members.
&middot; Strong problem-solving skills and ability to remain composed under pressure.
&middot; Proficiency in front office systems and general computer skills preferred.
&middot; Ability to manage multiple priorities in a fast-paced environment.
&middot; Professional presentation and adherence to grooming standards.
&middot; Flexibility to work evenings, weekends, and holidays.
&middot; Previous front office or supervisory experience preferred.
Supervisory Responsibilities
&middot; Supports oversight of Guest Assistants within the Front Office team.
Benefits
 
At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming destinations. From exciting development opportunities to competitive compensation, we prioritise and support your career journey, making you feel valued, included and at home.
&middot; Competitive compensation.
&middot; Comprehensive health benefits.
&middot; Paid time off and holidays.
&middot; Complimentary meals during shifts.
&middot; Learning and development opportunities.
&middot; Career growth within Aman&rsquo;s global portfolio.
If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to join us on our journey.</div>

Front Desk Supervisor - Amangiri

Al Riyady For Auditing of Accounts EST

Salary: AED 4,500 &ndash; 5,000 (Based on experience)Availability: Immediate JoinersRole OverviewA well-established dental clinic located on Al Wasl Road is seeking an experienced and confident Receptionist Supervisor to lead front-desk operations. The role requires strong leadership, patient service excellence, and solid experience within a dental clinic environment. The ideal candidate will be hands-on, commercially aware, and capable of driving patient satisfaction and front-office performance.Key Responsibilities<ul><li>Supervise and manage daily front-desk and reception operations</li><li>Greet and assist patients professionally, ensuring a positive patient experience</li><li>Oversee appointment scheduling, confirmations, and patient flow</li><li>Lead and support reception staff, ensuring high service standards</li><li>Handle patient inquiries, complaints, and escalations effectively</li><li>Drive upselling of dental services, packages, and promotions</li><li>Manage billing, invoicing, and payment collection accurately</li><li>Coordinate insurance approvals, claims, and reconciliations</li><li>Ensure accurate patient records and system updates</li><li>Maintain confidentiality and comply with clinic policies and DHA standards</li></ul>Requirements<ul><li>Previous experience in a UAE dental clinic is required</li><li>Proven upselling and customer service experience</li><li>Prior supervisory or team-lead experience</li><li>Strong knowledge of insurance processes, billing, and invoicing</li><li>Excellent computer skills and familiarity with clinic management systems</li><li>Polite, professional, and well-presented demeanor</li><li>Strong organizational, leadership, and communication skills</li></ul>Job Types: Full-time, PermanentPay: AED4,500.00 - AED5,000.00 per monthApplication Question(s):<ul><li>Nationality?</li><li>Knowledge of UAE insurance processes, billing, and invoicing?</li><li>Expected Salary?</li><li>Immediate joiner?</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>

Dental Clinic Reception Lead

Midas Hospitality

<div>
 
 Front Desk Agent- Residence Inn &amp; Courtyard: St. Louis, MO - West County
 
 
 
 
 Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.
 
 
 
 
 Start Your Journey With Midas Hospitality
 
 
 
 Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Residence Inn &amp; Courtyard hotel located in St. Louis, MO. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.
 
 
 
 What You Will Be Doing
 
 
 
 <ul>
 <li>
 Greets, registers, and assigns rooms to guests. Issues room key and gives directions.
 </li>
 <li>
 Sorts incoming mail and faxes for guests.
 </li>
 <li>
 Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.
 </li>
 <li>
 Keeps records of room availability and guests' accounts.
 </li>
 <li>
 Computes bill, collects payment, and makes change for guests.
 </li>
 <li>
 Makes, confirms, and cancels reservations.
 
 
 </li>
 </ul>
 
 The Ideal Candidate
 
 
 
 <ul>
 <li>
 Previous experience as a Front Desk Agent is preferred
 </li>
 <li>
 Experience in a customer service industry is required
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality,
 
 
 we make room for people's dreams
 
 
 . That means building a company where people love to work, our financial partners love the results and everyone loves the experience.
 
 
 As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions.
 
 
 Please visit our website for more information: www.midashospitality.com
 
 
 We offer a range of benefits including, but not limited to:
 
 
 <ul>
 <li>
 Growth and development tools and access to learning
 </li>
 <li>
 Robust PTO policies
 </li>
 <li>
 Medical/Dental/Vision Coverage
 </li>
 <li>
 401k matching
 </li>
 <li>
 Employee Assistance Program
 </li>
 <li>
 Discounted products and services
 
 
 </li>
 </ul>
 Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.
 
 
 
 Job Posted by ApplicantPro
 
</div>

Front Desk Agent - Residence Inn & Courtyard: St. Louis, MO - West County

Empower Aesthetics

<div>Description:

At AWSkinCo+, we work hard to create a unique and elevated experience that is all about a client&rsquo;s confidence. We thrive on educating our clients and providing customized treatment plans. Our areas of expertise include aesthetic and medical spa services that span injectables, and skin and body treatments. We are located in the Cool Springs, Westhaven, and Murfreesboro markets and are currently searching for a full-time Team Lead/Front Desk Associate for our Westhaven, TN location.
In this position, you will support the company's mission and contribute to a positive work environment. You must be organized, able to multi-task, prioritize effectively, and have strong customer service skills.
As a valued member of our team, we look forward to working with you.
Responsibilities Include:<ul><li>
Deliver exceptional customer care by providing a welcoming and professional experience for every client.</li><li>
Greet clients warmly upon arrival and answer incoming calls promptly.</li><li>
Respond to emails and other correspondence in a timely and professional manner.</li><li>
Manage appointment scheduling, including booking and rebooking, to optimize provider availability and client satisfaction.</li><li>
Handle client check-ins and check-outs efficiently while maintaining accurate records.</li><li>
Perform opening and closing duties, ensuring the workspace is organized and fully prepared for daily operations.</li><li>
Restock shelves, monitor inventory levels, and place orders as needed to maintain a well-stocked environment.</li><li>
Track key performance indicators (KPIs) and analyze reports to measure goal progress, identify trends, and support business growth.</li><li>
Take ownership of lead conversion efforts by engaging potential clients and optimizing the sales funnel.</li><li>
Support marketing initiatives by capturing and curating content for social media.</li><li>
Lead business-to-business outreach by developing and maintaining strong relationships with local businesses to drive referrals and community engagement.</li><li>
Optimize provider schedules to maximize efficiency, minimize gaps, and accommodate client needs effectively.</li></ul>
Schedule:<ul><li>
Full-time, 30 hours per week</li><li>
Tuesday - Friday 8:30am - 4pm CST</li><li>
Occassional Saturdays may be required</li><li>
Role may be adjusted to part-time depending on weekly hour</li></ul>
Benefits:<ul><li>
Comprehensive Training</li><li>
Health Benefits</li><li>
Dental Insurance</li><li>
Vision Coverage</li><li>
401(k) plan</li><li>
Paid Time Off (PTO)</li><li>
Paid Holidays</li><li>
Competitive Hourly Pay</li><li>
Employee Discounts</li></ul>
Requirements:
<ul><li>2 Years of administrative experience, preferably in a beauty enhancement environment (ie: Medspa, salon with spa, Dermatology or Plastic Surgery office)</li><li>
Excellent communication and interpersonal skills</li><li>
Prior leadership experience preferred</li><li>
Willingness to learn</li></ul></div>

Team Lead and Front Desk Associate

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