front desk manager

Crowne Plaza Hotel

Overview We are seeking a highly organized and motivated Front Desk Manager to oversee the daily operations of our front desk team. This role is essential in delivering exceptional customer service and ensuring a smooth administrative process. The ideal candidate will possess strong office management skills, a keen eye for detail, and the ability to multitask effectively in a fast-paced environment.Responsibilities<ul><li>Manage front desk operations, ensuring efficient workflow and excellent customer service.</li><li>Supervise and train front desk staff, providing guidance and support as needed.</li><li>Handle administrative tasks including scheduling appointments, managing correspondence, and maintaining records.</li><li>Proofread documents for accuracy and clarity before distribution.</li><li>Maintain a clean and organized front desk area to create a welcoming environment for clients.</li><li>Utilize computer systems for appointment scheduling, billing, and client management.</li><li>Address customer inquiries and resolve issues promptly to enhance client satisfaction.</li><li>Collaborate with other departments to ensure seamless communication and service delivery.</li><li>Assist in maintaining inventory of office supplies and equipment.</li></ul>Requirements<ul><li>Proven experience in office management or similar administrative roles.</li><li>Strong customer service skills with the ability to interact positively with clients and staff.</li><li>Proficient in computer literacy, including Microsoft Office Suite and office management software.</li><li>Experience with Opera PMS is required</li><li>Excellent proofreading skills with attention to detail.</li><li>Bilingual abilities are a plus, enhancing communication with diverse clientele.</li><li>Previous experience as a Hotel Front Desk Manager or Supervisor is required.</li><li>Strong clerical skills with the ability to manage multiple tasks efficiently.</li><li>Exceptional organizational skills with the ability to prioritize tasks effectively.</li></ul>Job Type: Full-timePay: From $70,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Customer service: 1 year (Preferred)</li></ul>Ability to Commute:<ul><li>San Diego, CA 92108 (Required)</li></ul>Ability to Relocate:<ul><li>San Diego, CA 92108: Relocate before starting work (Required)</li></ul>Work Location: In person

Front Desk Manager

Big Sky Hotels

Overview We are seeking an energetic and highly organized Front Desk Manager to lead our front office operations with enthusiasm and professionalism. This vital role involves managing daily administrative tasks, ensuring exceptional customer service, and maintaining a smooth flow of communication within the office environment. The ideal candidate will thrive in a dynamic setting, demonstrate excellent organizational skills, and possess a passion for creating a welcoming atmosphere for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a positive workplace culture.Responsibilities<ul><li>Greet visitors, clients, and staff with a friendly and professional demeanor, ensuring they feel welcomed and valued. </li><li>Manage multi-line phone systems efficiently, directing calls accurately and providing prompt assistance or information as needed. </li><li>Handle all front desk duties including answering inquiries, scheduling appointments, and managing visitor sign-in procedures. </li><li>Maintain organized filing systems, perform data entry tasks, and ensure all documentation is accurate and up-to-date. </li><li>Oversee office supplies inventory, place orders when necessary, and ensure the workspace remains tidy and well-stocked. </li><li>Utilize computer skills to operate Microsoft Office Suite, Google Workspace applications, and other relevant software for administrative tasks. </li><li>Support office management activities such as calendar management, proofreading documents, and coordinating meetings or events.</li></ul>Experience<ul><li>Prior experience in office management or administrative roles with strong clerical skills. </li><li>Proven customer service experience with excellent phone etiquette and interpersonal skills. </li><li>Familiarity with multi-line phone systems, data entry, filing procedures, and general office equipment. </li><li>Bilingual abilities are highly desirable to serve diverse client needs effectively. </li><li>Knowledge of QuickBooks or bookkeeping experience is a plus for handling basic financial tasks. </li><li>Experience working in medical or dental reception environments is advantageous but not required. </li><li>Demonstrated organizational skills with the ability to multitask efficiently while maintaining attention to detail. Join us in creating a vibrant front desk environment where professionalism meets warmth! Your proactive approach will help foster positive interactions while ensuring seamless administrative operations that keep our organization running smoothly.</li></ul>Pay: $16.00 - $18.00 per hourBenefits:<ul><li>Employee discount</li></ul>Work Location: In person

Massage Envy

<div>Be Empowered to Lead the Way to Wellness
At Massage Envy McMurray franchise, we encourage you to be your best while you inspire a team of caring professionals to help others feel their best. 
Perks &amp; Pay:<ul><li>
Competitive base pay of $16.00-19.00/hourly plus tips, bonuses, and commissions</li><li>
Sign on BONUS for full-time employees</li><li>
Employer-paid healthcare including medical, dental and vision plans for full-time employees</li><li>
Matching 401(k) for full-time employees</li><li>
Paid time off for full-time employees</li><li>
Employee referral bonus program</li><li>
Employee Assistance Program</li><li>
A flexible schedule for a better work/life balance</li><li>
In-depth product and service training</li><li>
A free massage, skincare or stretch service each month</li><li>
Discounts on products</li></ul> 
Qualified Candidates:<ul><li>
Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required</li><li>
Are natural leaders who can build relationships while motivating, coaching and supporting a team</li><li>
Can have tough conversations in a professional and constructive manner</li><li>
Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission</li></ul> 
Day-to-Day:<ul><li>
Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, and more.</li><li>
Strive for continuous growth by setting goals, prioritizing work and analyzing business performance</li><li>
Effectively resolve customer challenges while maintaining a safe and therapeutic environment</li><li>
Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly</li><li>
Develop positive relationships and build confidence with employees, members, and guests</li></ul> 
Culture &amp; Support:<ul><li>
Award programs (like Manager of the Year)</li><li>
Leadership Training and Development that is invested in YOUR success</li><li>
A caring, supportive community of other professionals that uplift each other</li></ul> 
Job Type &amp; Schedule:<ul><li>
Full-Time and Part-Time Positions Available</li><li>
Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours</li></ul> 
Are you ready to lead the charge to help people feel their best? Are you looking to take your career to the next level? Join our team and be empowered to build your skills, embrace your purpose, and grow your career. Apply today &ndash; we can&rsquo;t wait to meet you!<ul><li> 
ME SPE Franchising, LLC (&ldquo;ME SPE&rdquo;) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (&ldquo;MEF&rdquo;), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.</li></ul></div>

Campbell Property Management

<div><div>We are seeking a highly organized and personable Front Desk / Office Manager to serve as the first point of contact for visitors while ensuring the smooth day-to-day operation of the office. This role combines administrative support, customer service, and office coordination responsibilities.</div><div> 
Key Responsibilities:</div><ul><li> 
Greet and assist visitors, clients, and staff in a professional and friendly manner</li><li> 
Answer, screen, and direct incoming calls</li><li> 
Manage incoming and outgoing mail, deliveries, and correspondence</li><li> 
Maintain a clean, welcoming reception area</li><li> 
Schedule appointments and manage calendars</li><li> 
Oversee daily office operations and administrative processes</li><li> 
Order and maintain office supplies and equipment</li><li> 
Coordinate with vendors, service providers, and building management</li><li> 
Maintain filing systems, records, and documentation</li><li> 
Assist with basic bookkeeping, invoicing, or expense tracking (if applicable)</li><li> 
Support management and staff with administrative tasks</li><li> 
Help organize meetings, events, and internal communications</li></ul><div></div><div> 
Full-Time Mon-Fri 8:30am-4:30pm or 9am-5pm</div><div></div><div> 
Pay Rate: Up to $25 DOE</div><div></div><div> 
PLEASE DO NOT APPLY FOR THIS POSITION IF YOU LIVE MORE THAN 30 MINUTES FROM THE JUPITER AREA.</div></div>

Front Desk/Office Manager

Marriott International

<div>Additional Information 
Job Number26030647 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Red Sea EDITION, Shura Island, Hanak, Saudi Arabia, Saudi Arabia, 48313 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Maintaining Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</li></ul> 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Managing Projects and Policies
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul>
<ul><li>Supervises same day selling procedures to maximize room revenue and control property occupancy.</li></ul>
<ul><li>Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul> 
Supporting Human Resource Activities
<ul><li>Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.</li></ul>
<ul><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li></ul>
<ul><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Performs all duties at the Front Desk as necessary.</li></ul>
<ul><li>Runs Front Desk shifts whenever necessary.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act &ndash; polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations &ndash; breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional. 
<div>
 
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.</div><div>
 
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Front Office Manager - Saudi National

Sole Foot and Ankle Specialists

Overview We are a small medical Podiatric practice seeking a dedicated and enthusiastic Front Desk Agent/Office manager to join our team. The ideal candidate will possess a strong background in working in a doctors office checking patients in, scheduling patients, verifying insurance coverage and benefits, and maintaining the office space and exam rooms.Responsibilities<ul><li>Greet and welcome guests upon arrival with a warm and friendly demeanor.</li><li>Manage check-in and check-out processes efficiently, ensuring accuracy in guest information.</li><li>Verify insurance benefits, eligibility, and coverage</li><li>Handle reservations, cancellations, and modifications with attention to detail.</li><li>Assist patients with special requests or concerns, ensuring their needs are met promptly.</li><li>Maintain the front desk area as well as the waiting room and exam rooms in a clean and organized manner.</li><li>Utilize phone etiquette skills to manage incoming calls professionally and courteously.</li><li>Escorts patient into exam room and cleans exam room once appointment is completed.</li><li>Prepare exam rooms and restock rooms.</li><li>Schedule patients for surgery.</li><li>Able to perform prior authorizations</li><li>Experience with Electronic Health Records</li><li>Reviews and updated medication, past medical history, allergies, and so on the EHR.</li></ul>Requirements<ul><li>Previous experience in working in doctors office</li><li>Strong communication skills with the ability to interact effectively with guests from diverse backgrounds; multilingual abilities are a plus.</li><li>Knowledge of medical insurance including use of payer platforms.</li><li>Excellent organizational skills and attention to detail to manage multiple tasks efficiently.</li><li>Ability to work flexible hours.</li><li>A passion for delivering outstanding patient services in a fast-paced environment.</li></ul>Join our team as a Front Desk Agent and be part of creating unforgettable experiences for our patients!Job Type: Part-timePay: From $16.00 per hourWork Location: In person

Front Desk Agent/Office manager - Podiatry Clinic

Hilton

<div>Front Desk Supervisor
A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. 
 
What will I be doing? 
As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Supervise Front Desk operations during your assigned shift to a consistently high standard</li>
<li>Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events</li>
<li>Advise your shift team of any special events or VIP Guests in the hotel that day</li>
<li>Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work</li>
<li>Maximize sales revenues through up-selling and marketing program</li>
<li>Manage Guest requests, inquiries, and complaints promptly and completely</li>
<li>Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service</li>
</ul>What are we looking for? 
A Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Front Office experience in the hotel, leisure, and/or retail sector</li>
<li>Strong commercial/business awareness and demonstration of sales capabilities</li>
<li>Calm, organized work ethic with the ability to prioritize and meet deadlines</li>
<li>Excellent supervisory, inter-personal, and communication skills</li>
<li>A passion for delivering exceptional levels of Guest service</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>A relevant supervisory/management certificate/diploma or degree</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Front Desk Supervisor

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Front Desk Supervisor