front desk manager

Great Rasoi Restaurant

Experienced candidates with good communication skill ,retired persons can also applymale female candidates can handle phone calls , dining guest .we are looking for a matured candidates for this must.Pay: AED1,500.00 - AED2,000.00 per monthWork Location: In person

Restaurant Front desk Manager

New York Sports Club and Our Family of Brands

<div>New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast. We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to &ldquo;Improve Lives Through Fitness&rdquo;. Our success comes from continuously modeling and promoting the mission, values, and guiding principles with pride and integrity.

ROLES AND RESPONSIBILITIES
The Front Desk Supervisor position provides a welcoming and safe environment for members and guests during our opening/closing hours through a high level of customer service. This individual will also act as a role model for the Service and Sales Representatives. The Front Desk Supervisor will assist the General Manager/Assistant General Manager with retention by focusing on cancel saves and Accounts Receivable (AR) collections. Below is a list of responsibilities that identify success in the role as a Front Desk Supervisor, additional duties may be assigned.

CUSTOMER SERVICE
<ul><li>Promote, maintain, and protect the customer experience by developing Service &amp; Sales Representatives (SSR) to be solution-oriented and consistently deliver on our mission, values, and guiding principles.
</li><li>Engage with and build genuine connections with all members and guests to foster their interest in our offerings, drive membership sales through referrals, and encourage their continued retention.
</li><li>Ensure a quick response time to member feedback, complaints, and escalate issues to club management as necessary.
</li><li>Navigate basic questions about membership, services, and billing inquiries.</li></ul>

PERFORMANCE MANAGEMENT

<ul><li>Hold yourself and the SSR team accountable to high standards of operational excellence.
</li><li>Assist in the support and assessment of SSR performance and development by providing real-time ongoing constructive feedback, focusing on internal development.
</li><li>Willingness to have courageous conversations with team members as needed in accordance with company policy.
</li><li>Exhibit the ability to lead and inspire cooperation and influence behavior.</li></ul>

EMPLOYEE RECRUITMENT AND DEVELOPMENT

<ul><li>Support the onboarding of new SSRs by utilizing proper immersion plans to ensure clear expectations while setting them up for success.
</li><li>Create an open environment where employees are empowered to ask questions and continue to progress along their Learning Journey.</li></ul>

CLUB OPERATIONS

<ul><li>Assist the General Manager in administrative tasks including billing calls, confirming appointments and ensuring that Member Experience Walkthroughs (MEW) and Figure 8&rsquo;s are completed daily.
</li><li>Perform all basic system transactions pertaining to enrolling new members and explaining the terms for all membership options.
</li><li>Ensure a consistently clean Welcome Desk at all times and a friendly/inviting customer experience.
</li><li>Partner with GM/AGM to quickly address any incidents, maintenance or equipment issues that are visible to members.
</li><li>Review and adhere to all NYSC documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc.
</li><li>Maintain an acute awareness for all loss prevention matters (i.e., emergency doors locked, alarms functional).
</li><li>Be a hands-on supervisor and lead by example, always approaching your work with our Clubhouse Rules and the mentality of a service-based leader.
</li><li>Be available to SSRs to address questions and concerns in partnership with the GM/AGM.
</li><li>Efficiently check in and handle routine member service tasks using club systems such as creating online accounts, resetting passwords, updating credit cards, collecting past due balances, freezing/cancelling membership agreements, and managing group exercise class reservations.
</li><li>Always report to work on time and in proper uniform to best represent the brand.
</li></ul>COMMUNICATION

<ul><li>Professionally collaborate with, and communicate all information to, club team and corporate personnel, as well as members and guests, through all permissible media (i.e., e-mail, telephone, social media).
</li><li>Effectively communicate new promotions and services at point of contact, so that the member gets the most out of their gym membership.
</li><li>Contact prospective members and member referrals via call drives to help them begin their fitness journey with us.</li></ul>

PRODUCT KNOWLEDGE

<ul><li>Exhibit full knowledge of all club offerings and services in order to build value, facilitate the sale of memberships, and promote the business.
</li><li>Educate SSRs on the principles of the brand by being a brand ambassador and ensuring brand consistency.</li></ul>

PROBLEM SOLVING

<ul><li>Work to resolve issues that affect the service, efficiency, and productivity of the club.
</li><li>Resolve customer complaints by providing customer service-focused solutions to members in a timely manner.
</li><li>Partner with management team to identify and remove barriers to drive results.
</li></ul>POSITION REQUIREMENTS &amp; EXPERIENCE
<ul><li>2-3 years of face-to-face customer service experience.
</li><li>At least 1 year of supervisory experience in a fitness, hospitality, or retail environment.
</li><li>Child &amp; Adult AED/CPR certified.
</li><li>Ability to learn and maximize our POS/timekeeping/membership systems.
</li><li>Comfortable leading outreach and referral activities that will generate leads, contacts, and appointments.
</li><li>Successful track record of working in a team-oriented environment.
</li><li>Ability to handle challenging member issues with patience, tact, and the utmost professionalism.
</li><li>A sense of urgency regarding customer service and sales results.
</li><li>Demonstrated communication and interpersonal skills.
</li><li>Highly organized with detail-orientation and proven follow-up skills.
</li><li>Ability to work independently, prioritize responsibilities and multi-task with an appropriate level of urgency.
</li><li>Prolonged periods of standing at the Welcome Desk and working on a computer.
</li><li>Physical demands include ability to lift up to 20 pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g., picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employees by the company.</li></ul>

SCHEDULING REQUIREMENTS

Due to the nature of the business, NYSC has specific scheduling guidelines for this position.
<ul><li>
This full-time position adheres to a weekly opening/closing schedule and working weekend shifts unless otherwise noted/advised. This position is scheduled 15 minutes before opening/after closing to ensure a proper facility walkthrough.</li><li>
Prescribed Schedule Requirement: This role operates on a prescribed schedule that is essential for effective business planning and team coverage. Candidates must be able to consistently work the scheduled days and hours as outlined.</li><li>
Schedule Variability Notice: While schedules are prescribed, they may be adjusted as needed due to training, business and operational requirements, including temporary changes to club hours, coverage needs, or vacancies.</li><li>
Full-Time Position: This is a full-time role scheduled for 40 hours per week, typically worked as 9-hour days including a 1-hour unpaid break. Start and end times may vary slightly based on actual club operating hours. Club operating hours are available on our company website.</li><li>
Front Desk Supervisor (Opening) Position Schedule
<ul><li>Monday&ndash;Thursday: Opening</li><li>
Friday-Sunday: Opening (1 additional day)</li><li>
Opening roles are scheduled 15 minutes prior to the posted club operation hours.</li><li>
Start times can range from 4:45 AM - 7:45 AM depending on the day of week and actual club operating hours.</li></ul>
</li><li>Front Desk Supervisor (Closing) Position Schedule
<ul><li>Monday&ndash;Thursday: Closing</li><li>
Friday-Sunday: Closing (1 additional day)</li><li>
Closing roles are scheduled 15 minutes after the posted club operation hours.</li><li>
Shift end times can range from 5:15 Pm &ndash; 11:15 PM depending on the day of week and actual club operating hours.</li></ul></li></ul> 


JOIN OUR TALENT COMMUNITY
At NYSC, we're always looking for passionate, talented individuals to join our team. Many of our job postings are evergreen positions, allowing us to connect with exceptional candidates for opportunities that may be available now or in the near future. If your skills and experience are a match, a member of our recruiting team will reach out as opportunities become available. We encourage you to apply and stay connected with us!</div>

Front Desk Supervisor (Opening)

Empower Aesthetics

<div>JOB DESCRIPTION
POSITION: Front Desk Manager
DEPARTMENT: Front Desk
REPORTS TO: Director of Marketing and Customer Experience
THE COMPANY: DermaTouch RN is a state-of-the-art aesthetic and wellness center combining years of experience with the latest technology to meet your skincare and anti-aging needs. Our facility hosts a wide variety of beauty and wellness treatments, from Botox&reg; and dermal fillers to health and wellness treatments. Our team of physicians, licensed aesthetic nurses and expert support staff are experts in Allergan products, making the clinic recognized as an &quot;Advanced Injector&quot; clinic and THE top Botox&reg;, dermal filler and CoolSculpting provider in Houston. We are the best at what we do and attract the best talent. Our practice represents decades of education and experience in medical science, holistic health, diet and nutrition.
Job Summary: Responsible for overview and supervision of patient in-flow and out-flow, patient education, and collection of fees. Also responsible for inventory control, supervision of the front office staff including hiring and training.<h3 class="jobSectionHeader">
Experience AND EDUCATION:</h3>
1. Five years&rsquo; experience in supervision of front office operations in a medical practice.
2. High school diploma or equivalent required; 2 or 4 year degree preferred. 
Essential Skills and Abilities:
1. Able to work well in a supervisory capacity.
2. Possesses strong knowledge of med spa offering including injectables, aesthetic treatments (laser hair reduction, laser resurfacing, Ultherapy and CoolSculpting), and retail sales (skin care).
3. Possesses strong knowledge of clinical operations.
4. Demonstrates skills in motivating and training professional staff.
5. Strong PC skills. Knowledge of Nextech a plus but not required.
6. Strong phone and communication skills and customer service oriented.
RESPONSIBILITIES:
1. Hires, trains and supervises front office staff (check-in, check-out, appointment scheduling/confirmations, inbound sales inquiries, partner programs and retail sales).
2. Establishes weekly work schedules for front office.
3. Coordinates with Practice Manager to establish schedules for Nurse Injectors and Aestheticians; notifies staff of vacations, meetings, etc.
4. Maintains smooth operation of check-in, check-out, appointment bookings, phone call management and retail sales.
5. Closes and reconciles financials daily. Cash, Credit and Partner Programs.
6. Collaborates with leadership team on pricing, specials, promotions, social media posts, and events.
7. Prepares front office payroll information.
8. Monitors retail, injectable and other supply inventory.
9. Works with leadership team to develop, modify and manage policies.
10. Works Front Desk on high patient flow days or as necessary based on schedule.
11. Role is full time and may require some Saturdays.
12. Ensure compliance laws, safety codes and regulation are met.
13. Foster and promote a cooperative teamwork environment.
14. Lead front desk team to ensure quality service is provided, in an efficient manner, and daily job functions are completed at the highest level.
15. Reach sales goals through client education, inventory control, promotion of products, upscale customer service and training/developing front desk associates.</div>

Front Desk Team Lead

Country Pride Cleaning Service, Inc.

Job Overview We are seeking a dynamic and highly organized Office Manager to oversee daily office operations and ensure a smooth, efficient workplace environment. This role is vital in coordinating administrative functions, managing office systems, and supporting staff to foster productivity and professionalism. The ideal candidate will bring a proactive attitude, exceptional organizational skills, and a passion for creating a welcoming office atmosphere.Responsibilities<ul><li>Manage front desk operations working with employees and customers</li><li>Oversee multi-line phone systems, ensuring prompt and courteous responses to all calls</li><li>Maintain organized filing systems, data entry records, creating contracts and document proofreading to support administrative accuracy</li><li>Handle calendar management, scheduling appointments, and coordinating events efficiently</li><li>Support bookkeeping tasks using QuickBooks or similar accounting software for invoicing and payroll</li><li>Provide excellent customer service by assisting customers, vendors, and staff with inquiries and support needs</li><li>Perform clerical duties such as typing correspondence, managing office supplies, and ensuring office equipment functions properly</li><li>Processing payroll</li></ul>Skills<ul><li>Strong proficiency in Microsoft Office Suite (Word, Excel ) and Google Calendar tools and Quickbooks Enterprise</li><li>Excellent organizational skills with the ability to prioritize tasks effectively and manage time efficiently</li><li>Proven experience in office management or administrative roles with a focus on customer support and clerical tasks</li><li>Knowledge of front desk procedures, phone etiquette, and multi-line phone systems</li><li>Strong computer literacy including data entry, filing systems, proofreading skills, and general office software proficiency. Join us as an Office Manager where your leadership will help create an energized workplace environment! This role offers the chance to utilize your organizational expertise while supporting our team&rsquo;s success every day.</li></ul>Pay: From $25.00 per hourBenefits:<ul><li>401(k)</li><li>Paid time off</li></ul>Work Location: In person

Office Manager

Westmont Hospitality Group

Job Summary We are seeking a dedicated and experienced On-Site Property Manager to oversee the daily operations of our property. The ideal candidate will possess strong leadership skills and a background in hospitality management, ensuring exceptional guest services and maintaining a welcoming environment for residents and visitors. This role requires a proactive approach to property management, with a focus on customer satisfaction and operational efficiency.Duties<ul><li>Manage day-to-day operations of the property, ensuring high standards of service and hospitality.</li><li>Supervise front desk staff, providing guidance and support to ensure excellent customer service.</li><li>Handle guest inquiries and complaints promptly and professionally, fostering positive relationships with residents.</li><li>Conduct night audits to ensure accurate reporting of occupancy and financial transactions.</li><li>Develop and manage budgets, ensuring financial targets are met while maintaining quality services.</li><li>Oversee maintenance requests and coordinate with service providers for timely resolutions.</li><li>Implement policies and procedures that enhance operational efficiency and guest satisfaction.</li><li>Maintain effective communication with staff, residents, and vendors through various phone systems.</li><li>Train new employees in hospitality standards, front desk operations, and customer service protocols.</li></ul>Experience<ul><li>Proven experience in hospitality management or property management is preferred.</li><li>Strong background in customer service with demonstrated leadership abilities.</li><li>Familiarity with front desk operations, including night audit processes.</li><li>Experience in budgeting and financial oversight within a hospitality or property management context is advantageous.</li><li>Excellent communication skills, both verbal and written, with the ability to interact effectively with diverse groups.</li><li>Proficient in using phone systems and other technology relevant to property management operations.</li></ul>We invite qualified candidates who are passionate about delivering exceptional service to apply for this exciting opportunity as an On-Site Property Manager.Job Type: Full-timePay: From $50,000.00 per yearBenefits:<ul><li>401(k)</li><li>Employee discount</li><li>Paid time off</li></ul>Work Location: In person

Hotel General Manager

Peachtree Group

<div>The Assistant General Manager is responsible for ensuring the efficient operations of the Front Desk, Housekeeping, and Engineering Departments. They are committed to provide all guests with quality service and a clean and safe environment throughout their stay, while effectively managing expenses and maximizing service levels. Additionally, they will assist and support front of the house operations as needed.
<ul>
<li>Respond to all guest requests, complaints and/or accidents presented at the Front Desk or through reservation, comment cards, letters and/or phone calls in an attentive, efficient, and courteous manner. Follow-up to ensure guest satisfaction.</li>
<li>Maximize room revenue and occupancy by reviewing status daily. Ability to analyze variances, monitor credit card report and maintain close observation of daily house count.
</li><li>Prepare team member schedules according to business forecast, payroll budget guidelines and productivity requirements.</li>
<li>Have effective interviewing skills and ability to recruit team members.</li>
<li>Operate all aspects of the front office system, including software maintenance, report generation and analysis, and simple programming.</li>
<li>Be knowledgeable about the accident prevention program, including safety committee, education/enforcement, and communication of safety issues through department meetings.</li>
<li>Be able to effectively investigate, report and follow-up on employee and guest accidents.</li></ul> 


 Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund. 
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Assistant General Manager

Radiant Health

Overview Radiant Health Functional Medicine &amp; Sheridan Spine and Sports Medicine is seeking an organized, professional, and technology-savvy Front Office Manager to be the face of our growing clinic. This role is ideal for someone who thrives in a fast-paced environment, loves creating exceptional patient experiences, and enjoys leveraging technology to improve efficiency and communication.We are looking for someone who is proactive, detail-oriented, highly personable, and excited about helping patients achieve optimal health through functional, regenerative, and aesthetic medicine.ResponsibilitiesPatient Experience<ul><li>Greet and check in patients with warmth and professionalism</li><li>Answer phones, emails, texts, and online inquiries promptly</li><li>Schedule appointments and manage provider calendars</li><li>Coordinate follow-up appointments and patient communications</li><li>Assist patients with questions regarding services, memberships, and treatment plans</li><li>Ensure exceptional customer service at every patient touchpoint</li></ul>Administrative Operations<ul><li>Manage front desk workflow and daily clinic operations</li><li>Verify patient information and maintain accurate records</li><li>Assist with patient onboarding and paperwork</li><li>Process payments and maintain financial accuracy</li><li>Coordinate referrals, records requests, and documentation</li><li>Maintain clinic supplies and inventory oversight</li></ul>Billing &amp; Revenue Cycle Management<ul><li>Process patient statements and ensure timely and accurate billing communications</li><li>Monitor and manage outstanding patient balances</li><li>Serve as the primary point of contact for patient billing questions and concerns</li><li>Resolve claim issues, denials, and payment discrepancies</li><li>Assist with insurance claims management, including claim tracking, follow-up, and coordination of required documentation</li><li>Review insurance explanations of benefits (EOBs) and communicate patient financial responsibility when needed</li><li>Facilitate payment arrangements and maintain positive patient relationships while addressing financial matters professionally</li><li>Identify billing trends and opportunities to improve collection processes and patient satisfaction</li><li>Ensure compliance with clinic policies, payer requirements, and patient privacy regulations</li></ul>Technology &amp; Marketing Support<ul><li>Utilize EMR and practice management software efficiently</li><li>Manage patient communication platforms, online scheduling, and CRM systems</li><li>Assist with social media posting and content scheduling</li><li>Help implement automation systems and workflow improvements</li><li>Generate reports and track clinic performance metrics</li><li>Support website updates and online reputation management</li></ul>Team Support<ul><li>Assist providers and clinical staff with administrative needs</li><li>Participate in staff meetings and process improvement initiatives</li><li>Help maintain a positive, professional clinic culture</li><li>Identify opportunities to improve patient satisfaction and clinic efficiency</li></ul>Qualifications-Required<ul><li>2+ years of front office, administrative, or management experience</li><li>Strong computer and technology skills</li><li>Excellent written and verbal communication skills</li><li>Exceptional organizational and multitasking abilities</li><li>Professional appearance and demeanor</li><li>Ability to work independently and take initiative</li></ul>Preferred<ul><li>Medical office experience</li><li>Experience with EMR systems</li><li>Billing &amp; Coding Experience</li><li>Customer service</li><li>Leadership or supervisory experience</li><li>Strong computer and technology skills</li><li>Excellent written and verbal communication skills</li><li>Exceptional organizational and multitasking abilities</li><li>Professional appearance and demeanor</li><li>Ability to work independently and take initiative</li></ul>Pay: $26.00 - $30.00 per hourBenefits:<ul><li>Employee discount</li></ul>Work Location: In person

Front Office Manager

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