front desk manager

Hampton Inn by Hilton - Greer

As the Front Desk Manager at the Hampton Inn Greer, you would be responsible for managing the daily activities of the Front Desk and the Team Members in the hotel&rsquo;s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:&middot; Manage and assist in all Front Desk operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, department management, policy and procedure implementation and enforcement and meeting participation and facilitation&middot; Monitor and develop team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward&middot; Maintain appropriate inventory levels for Front Office Supplies and Gift Shop Items&middot; Complete weekly department schedule to ensure appropriate staffing levels are met&middot; Understand service and satisfaction trends and develop strategies to improve the overall guest experience&middot; Promote company culture of delivering an outstanding experience to Guests and Team Members&middot; Manage sell out efficiency&middot; Knowledgeable and up to date with events taking place in the Downtown Greer market&middot; Assist with and/or complete any special assignments from the General Manager as neededAs the Front Desk Manager at the Hampton Inn Greer, the focus should always be to complete work on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:&middot; Previous Hotel experience as a Front Desk Manager or Front Desk Supervisor is a must&middot; Hilton brand experience is a plus&middot; Willingness to except feedback as it relates to the operation and overall development&middot; Strong organizational skills&middot; Attention to details and excellent communication skills&middot; Ability to &ldquo;roll your sleeves up&rdquo; when needed&middot; A passion for delivering exceptional levels of guest service&middot; Proficiency with computers and computer programs, including Microsoft OfficePay: $18.00 - $20.00 per hourBenefits:<ul><li>Employee discount</li><li>Paid time off</li></ul>Work Location: In person

Front Desk Manager

The Celeste Hotel, Orlando, a Tribute Portfolio Hotel

<div>
 Position Summary
 
 
 We are seeking a motivated and service-driven Front Desk Manager to assist in leading daily Front Desk operations. This role supports team performance, drives guest satisfaction, ensures brand standards compliance, and contributes to overall property financial goals. The ideal candidate is an energetic leader who thrives in a fast-paced hospitality environment and is passionate about delivering exceptional guest experiences.
 
 
 What We Offer
 
 
 <ul>
 <li>
 Competitive pay
 </li>
 <li>
 Growth and advancement opportunities
 </li>
 <li>
 Supportive team environment
 </li>
 <li>
 Opportunity to work with a respected hospitality brand
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 This hotel is independently owned and operated by Pinnacle Hotel Management, a franchisee of a Marriott brand hotel. Employment is with the franchisee, not Marriott International.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Assist in managing daily Front Desk operations and staff
 </li>
 <li>
 Lead, coach, and motivate team members to exceed guest service expectations
 </li>
 <li>
 Monitor guest satisfaction results and implement improvement strategies
 </li>
 <li>
 Ensure compliance with brand standards, policies, and procedures
 </li>
 <li>
 Support hiring, onboarding, training, and performance management
 </li>
 <li>
 Manage room inventory, monitor overbookings, and support revenue strategies
 </li>
 <li>
 Review financial and operational reports to drive productivity and cost control
 </li>
 <li>
 Address guest concerns promptly and professionally
 </li>
 <li>
 Maintain key control procedures and security standards
 </li>
 <li>
 Oversee retail store inventory, presentation, and cleanliness (if applicable)
 </li>
 <li>
 Promote a positive, team-oriented, service-focused culture
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Previous Front Desk or hotel leadership experience is required
 </li>
 <li>
 Strong leadership, communication, and problem-solving skills
 </li>
 <li>
 Ability to work flexible hours, including evenings, weekends, and holidays
 </li>
 <li>
 Ability to stand/walk for extended periods and lift up to 30 lbs
 </li>
 <li>
 Commitment to exceptional guest service and team development
 
 
 </li>
 </ul>
 Powered by ExactHire: 193248
</div>

HHM Hotels

<div><div>Opportunity: Front Desk Manager

Manage front desk operations to ensure staff meets company operational standards while providing the highest level of guest service.

Potential Career Path

Front Office Manager &ndash; Rooms Division Manager &ndash; Assistant General Manager

Essential Job Functions
<ul>
<li>Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.</li>
<li>Oversee all front office operations in the absence of the Assistant General Manager.</li>
<li>Remain an active participant at the front desk, including checking in/out guests, preparing bills and handling guest requests.</li>
<li>Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.</li>
<li>Respond to brand Guest Alerts for resolution as needed.</li>
<li>Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.</li>
<li>Participate in lobby ambassador and other activities related to interacting with guests on an individual level. Thus creating a relationship and culture that will result in repeat stays.</li>
<li>Assist in hotel food and beverage when needed, where applicable.</li>
<li>Assist in monitoring of front office financial operations and ensurefront office compliance with accounting controls and procedures.
</li><li>Assist in development, implementation and monitoring of daily, weekly, monthly, and annual department-wide budgets and forecasts.</li>
<li>Review correspondence from guests and incident logs; direct staff according to information obtained.</li>
<li>Review all brand correspondence for updates to procedures and standards and ensure all is communicated to the staff.</li>
<li>Ensure front office supplies and merchandise for the gift shop and or market are fully stocked, and inventory is maintained.</li>
<li>Work with the Sales office to ensure group resumes and group rooming lists are inputted and maintained.</li>
<li>Monitor occupancy of guest room space to ensure most efficient use andminimize overbooking.
</li><li>Follow sustainability guidelines and practices related to HHM&rsquo;s EarthView program.</li>
<li>Practice safe work habits, wear protective safety equipment and followMSDS and OSHA standards.
</li><li>Perform other duties as requested by management.</li>
</ul>
Position Requirements
<ul>
<li>Associate&rsquo;s or Bachelor&rsquo;s degree preferred.</li>
<li>1 to 3 years hospitality related experience, including front desk operations experience.</li>
</ul>
Work Environment and Context
<ul>
<li>Work schedule varies and may include working on holidays and weekends and alternate shifts.</li>
<li>Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.</li>
</ul>
What We Believe

People Are Our Capability &ndash; Hearts That Serve &ndash; Only Excellence &ndash; Stay Nimble - Own It
</div>
Managed by HHM Hotels</div>

Grander Inn & Suites / IHG

Job Summary We are seeking a motivated and friendly Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience. This role requires strong administrative skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. Must be able to take direction well, and delegate tasks to ensure the seamless transition between all colleagues.Duties<ul><li>Greet and welcome guests upon arrival with a warm and friendly demeanor.</li><li>Manage phone systems to handle incoming calls, inquiries, and reservations effectively.</li><li>Perform data entry tasks accurately, including guest information and reservations into the system.</li><li>Provide customer support by addressing guest concerns and resolving issues promptly.</li><li>Proofread documents to ensure accuracy and clarity in communications.</li><li>Maintain organized files for guest records and other administrative documents.</li><li>Assist with administrative tasks as needed, including scheduling appointments and managing correspondence.</li><li>Exhibit strong time management skills to prioritize tasks effectively throughout the day.</li><li>Collaborate with other departments to ensure seamless guest experiences.</li></ul>Qualifications<ul><li>Previous experience in a customer-facing role is preferred; Experience in Front desk or more.</li><li>Proficiency in using phone systems and basic office software for data entry and file management.</li><li>Strong proofreading skills with attention to detail in written communications.</li><li>Excellent time management abilities to handle multiple responsibilities efficiently.</li><li>Strong interpersonal skills with the ability to communicate effectively with guests and team members alike.</li><li>IHG Brand Standards a Plus</li><li>Ability to work flexible hours, including evenings, weekends, or holidays as needed.</li><li>Punctuality, Responsible and Presentable.</li></ul>If you are passionate about providing outstanding service and thrive in an administrative role, we encourage you to apply for this exciting opportunity as a Front Desk Agent- Team Leader Manager Advancement.Job Types: Full-time, Part-timePay: From $12.00 per hourBenefits:<ul><li>Employee discount</li><li>Professional development assistance</li></ul>Schedule:<ul><li>8 hour shift</li><li>Day shift</li><li>Evening shift</li><li>Monday to Friday</li><li>Night shift</li><li>Rotating weekends</li><li>Weekends as needed</li></ul>Work Location: In person

The Renewal Method, LLC

Front Desk / Concierge ManagerThe Renewal Method &mdash; Luxury MedSpa &amp; Functional Medicine PracticeAbout The Renewal MethodAt The Renewal Method, we believe beauty and health belong together. We are Athens&rsquo; premier luxury destination where advanced aesthetics and Functional Medicine meet under one roof. Our philosophy looks deeper than symptoms or surface-level results &mdash; we help our clients glow outwardly, feel balanced internally, and age with intention.Our offerings include:<ul><li>Precise injectables and advanced skin rejuvenation</li><li>Head spa therapies and medical‑grade skincare</li><li>Functional Medicine consults</li><li>Bioidentical hormone optimization</li><li>IV nutrient therapy</li><li>Peptides and GLP‑1 medical weight‑loss programs</li></ul>Every detail of our experience is designed to restore balance, elevate confidence, and support long-term vitality.Look better. Feel better. Live longer. At The Renewal Method, we call it Aging Functionally&trade;.Position OverviewThe Front Desk / Concierge Manager is the face and heartbeat of The Renewal Method. This role blends luxury hospitality, client coordination, sales excellence, and operational flow management.You will greet every client with presence and professionalism, curate their visit, ensure seamless transitions between providers, and guide clients through their aesthetic and functional medicine journeys with clarity and confidence.This role is ideal for someone who thrives in a high‑touch, elegant wellness environment and loves connecting with people while supporting a transformative client experience.Key ResponsibilitiesA. Luxury Client Experience &amp; Concierge Hospitality<ul><li>Welcome every client with warmth, professionalism, and luxury‑level attentiveness.</li><li>Maintain a serene, immaculate lobby and front-of-house environment.</li><li>Serve as the primary point of contact for client needs, questions, follow‑up, and ongoing guidance.</li><li>Manage check‑in and check‑out processes with white‑glove precision.</li><li>Anticipate client needs (water, amenities, comfort, emotional reassurance).</li><li>Support clients in understanding treatment plans, programs, and next steps.</li></ul>B. Scheduling &amp; Client Journey Coordination<ul><li>Manage complex scheduling across aesthetics, injectables, functional medicine providers, and treatment rooms.</li><li>Optimize provider schedules to maximize efficiency and client satisfaction.</li><li>Coordinate follow‑ups, lab visits, program check‑ins, and treatment series.</li><li>Ensure continuity of care by tracking client journeys across departments.</li></ul>C. Sales &amp; Revenue Growth<ul><li>Convert inquiries into appointments, packages, and functional medicine programs.</li><li>Upsell add‑ons such as HydraFacial boosters, ZO Skin Health products, microneedling add‑ons, supplement bundles, and treatment plans.</li><li>Support membership and long‑term wellness program enrollment.</li><li>Track sales metrics, conversion rates, and retail performance.</li></ul>D. Cross‑Department Integration<ul><li>Facilitate cross-referrals between aesthetics and functional medicine.</li><li>Understand the full suite of services to make personalized recommendations.</li><li>Collaborate closely with injectors, aestheticians, and functional medicine providers to ensure cohesive client care.</li></ul>E. Operational Excellence<ul><li>Oversee front-desk processes, phone etiquette, and client communication standards.</li><li>Manage incoming calls, emails, portal messages, and new patient inquiries with promptness and polish.</li><li>Maintain inventory of front-office supplies (retail, skincare displays, supplements).</li><li>Ensure compliance with clinic policies, state sanitation standards, and operational protocols.</li><li>Support coordination of special events, promotions, and wellness campaigns.</li></ul>F. Guest Retention &amp; Client Relationship Management<ul><li>Conduct follow-up calls, check-ins, and concierge-level communication.</li><li>Encourage rebooking and continuation of treatment plans.</li><li>Support monthly goals for retention, satisfaction, and referral growth.</li></ul>QualificationsRequiredPrior experience in a luxury spa, medspa, boutique healthcare, functional medicine, or high-end hospitality environment<ul><li>Exceptional communication + customer service skills</li><li>Strong organizational ability and multitasking in a fast-paced setting</li><li>Comfort with sales conversations, upselling, and recommending premium services</li><li>Tech-savvy (EMR systems, scheduling software, CRM tools)</li><li>Preferred</li><li>Background in aesthetics, skincare retail, wellness, or functional medicine</li><li>Familiarity with ZO Skin Health or medical-grade skincare</li><li>Experience in front desk leadership or concierge roles</li><li>Knowledge of supplements, hormone wellness, or holistic healthcare</li></ul>Core Strengths &amp; Traits<ul><li>Warm, engaging, confident communicator</li><li>Graceful under pressure</li><li>Detail-oriented and polished</li><li>Naturally sales-driven without being pushy</li><li>Loves creating memorable client experiences</li><li>A team player who elevates the entire practice</li><li>Personally aligned with wellness and luxury aesthetics</li></ul>Compensation &amp; BenefitsAligned with the full compensation plan we developed.Base Pay:<ul><li>Depending on experience and performance</li></ul>Incentives &amp; Commissions:<ul><li>Retail product sales commissions</li><li>Functional medicine program enrollment bonuses</li><li>Cross‑department referral bonuses</li><li>Aesthetic treatment sales commissions</li><li>Wellness treatment sales commissions</li><li>Same day upsell sales commissions</li></ul>Benefits and Perks:<ul><li>Paid time off</li><li>Paid federal holidays</li><li>Employee discounts on aesthetics, supplements, skincare, injectables</li><li>Paid training &amp; CE opportunities</li><li>Advancement opportunities as the practice expands</li></ul>Schedule &amp; Work Environment<ul><li>Full-time position</li><li>On-site at our beautiful, luxury wellness practice</li><li>Includes some evenings or Saturdays depending on client demand</li><li>Fast-paced environment that prioritizes elegance, calm, and connection</li></ul>How to ApplyPlease submit your resume and a short note or cover letter about why you&rsquo;d be a great fit for a luxury wellness brand like The Renewal Method to jobs@therenewalmethod.com.We look forward to welcoming a polished, passionate, client‑focused concierge professional to our growing team.Pay: $20.00 - $25.00 per hourBenefits:<ul><li>Employee discount</li><li>Paid time off</li><li>Referral program</li></ul>Application Question(s):<ul><li>Do you have sales experience in the medical, spa/wellness, or retail industries?</li></ul>Work Location: In person

THE COVE OF LAKE GENEVA

The Cove is in search of a hotel Front Desk Manager that will provide exceptional service, so every guest who stays with us becomes a repeat customer. You&rsquo;ll be the face of the operation and the first person guests see when they come through the doors. You&rsquo;ll be responsible for supervising staff, interacting with guests, and ensuring our high standards for guest satisfaction are met. If you have 1 year of previous hospitality experience and you&rsquo;re looking for a leadership opportunity on an already fantastic team, apply now!Responsibilities:<ul><li>Supervise current front desk staff and hire and train new staff to make sure they&rsquo;re providing excellent customer service and implementing hotel policies.</li><li>Handle the front desk budget and order office supplies as needed.</li><li>Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints.</li><li>Lead operations at the front desk and make sure guests have an exceptional stay.</li><li>The high-quality care, well-being and overall recognition of our guests.</li><li>Making sure that each guest experience exceeds expectations.</li><li>Interfacing with guests on a daily basis and resolving any concerns that may arise.</li><li>Directly oversee the Front Desk, Reservations, and Coffee Bar.</li><li>Responsible for the direct supervision of any above departmental employees while working in conjunction with the GM/AGM and Director Housekeeping to ensure resolution to any and all employee-related challenges or concerns. All while adhering to the Cove of Lake Geneva's policies.</li><li>Hiring, training, reviewing and disciplining departmental personnel.</li><li>Ensure all employee paperwork is filled out and communicated appropriately.</li><li>Maintains effective and efficient communication between the Front Desk and all other departments, and ensures all relevant personnel have knowledge of groups and events.</li><li>Ensure front desk staff has knowledge of constantly changing promotions, rates, room and property descriptions.</li><li>Plan, design, and direct work, addressing complaints and resolving problems. Elevate employee performance through motivation, encouragement and timely and direct feedback.</li><li>Foster a positive and cooperative work environment between staff and management.</li><li>Maintain effective and efficient communication across departments</li><li>Maintain two weeks of departmental schedules.</li><li>Practice fiscal responsibility in scheduling while always balancing the needs of the guests with hotel occupancies.</li><li>Proper maintenance, operation and training of all departmental systems including PMS, credit card and POS terminals, printers, copiers, telephones and time-clock. Learn basic hotel maintenance in order to troubleshoot.</li></ul>Qualifications:<ul><li>1 year of previous experience working in the hospitality industry.</li><li>Applicants must have a high school diploma or GED.</li><li>Possess excellent management skills, communication skills, and multitasking skills.</li><li>1 year of previous experience in office management in the hospitality industry as a front desk supervisor or similar position.</li></ul>Minimum Requirements:<ul><li>Excellent written and verbal communication skills, conveying information and ideas clearly.</li><li>Knowledge of and ability to utilize social media to promote the property.</li><li>Strong analytical skills.</li><li>Be able to work with a variety of colleagues and guests.</li><li>Be able to take and give direction.</li><li>Must be neat, professional, courteous, flexible and extremely detail-oriented.</li><li>Must enjoy and be able to meet the public with poise.</li><li>Ability to remain calm, courteous, and professional with demanding guests and in difficult situations.</li><li>Must be able to show initiative in job performance, including the anticipation of what needs to be done before it becomes necessary.</li><li>Must be able to meet deadlines.</li><li>A team player who is flexible and willing to help support the property goals and the ability to support other hotel operations.</li><li>Ability to work a varied schedule that is dictated by our guest demand and may include evenings, weekends and holidays.</li></ul>Job Type: Full-timePay: $20.00 - $22.00 per hourBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Assistant Front Desk Manager

Marriott International

<div>Additional Information 
Job Number26029991 
Job CategoryRooms &amp; Guest Services Operations 
LocationLe Royal Meridien Place Vendome Lusail, Building No. 153 Street No. 347, Lusail, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. 
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Search 10000+ Front desk manager jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 front desk manager jobs Near Me

Front Desk Manager

Front Desk Manager

Front Desk Manager

Front Desk Manager

Front Desk Manager

Assistant Front Desk Manager

Assistant Front Desk Manager