front desk operations associate

FirstService Residential

<div>Description 
 
Job Overview:
 
As a Front Desk Associate, you&rsquo;ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. 
 
Your Responsibilities:<ul><li>
Demonstrates excellent customer service, communication, and time management skills.</li><li>
Monitors Emergency Response System.</li><li>
Greets and directs Residents, guests, and invitees.
</li><li>Monitors and controls Electronic Security Control Systems.</li><li>
Responds to emergency situations in a timely and efficient manner.</li><li>
Monitors and controls access to the building.</li><li>
Maintains daily log, records, and forms.
</li><li>Resolves and follows-up on all complaints/issues.
</li><li>Maintains a safe and secure environment throughout the building/property(s).</li><li>
May be assigned other duties by the on-site property manager.</li><li>
Follows safety procedures and maintains a safe work environment.</li><li>
Other duties as required.</li></ul> 
 
Skills &amp; Qualifications:
<ul><li>High school diploma or equivalency preferred.
</li><li>College level courses in business or hospitality preferred.
</li></ul><ul><li>Two (2) to three (3) years of business experience preferred.</li><li>
Computer literacy: command of information system hardware/software is preferred.</li><li>
Effective written and verbal communication skills.
</li><li>Multiple language fluency is desirable.</li>
Strong customer service, communication and interpersonal skills required. 
<li>
</li></ul> 
 
Physical Requirements:
<ul><li>Ability to lift 30 &ndash; 50 lbs.
</li><li>Work in an upright standing or sitting position for long periods of time.
</li><li>Handle, finger, grasp and lift objects and packages.
</li><li>Reach with hands and arms.
</li><li>Communicate, receive, and exchange ideas and information by means of the spoken and written word.</li><li>
Ability to quickly and easily navigate the property/building as required to meet the job functions</li><li>
Complete all required forms.
</li><li>Ability to work extended hours and weekends based on project requirements.
</li><li>Ability to respond to emergencies in a timely manner.</li></ul> 
 
Schedule: Tuesdays-Saturdays 2:45pm-11:115pm, Sundays and Mondays OFF
 
What We Offer:
 
As a non-exempt full time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
 
 
Compensation: $18 
 
Disclaimer: 
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
 
 
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. 
 
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. 
 
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a &ldquo;reasonable accommodation,&rdquo; as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com. 
 
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.</div>

Front Desk Operations Associate

MGL Property Management Group LLC

Job Description &ndash; Part-Time Front Desk Associate (Clubhouse)Location: Miami, FL (near Ives Dairy Road &ndash; ZIP 33179) Role: Provide front desk and administrative support for clubhouse operations Type: Part-time Start Date: As soon as possible Work Permit: A valid U.S. work permit is required<ul><li>Weekends: Saturday and Sunday, 11:00 a.m. to 7:00 p.m. (16 hours/ per week)</li></ul>Main Responsibilities<ul><li>Staff the front desk at the clubhouse.</li><li>Greet residents and assist with general inquiries.</li><li>Answer phone calls and provide basic information to residents.</li><li>Distribute and activate fobs for clubhouse and community access.</li><li>Distribute vehicle decals and other community access items.</li><li>Update resident information in the system when needed.</li><li>Support the Property Manager with basic administrative tasks.</li></ul>Desired Skills<ul><li>Strong customer service and communication skills.</li><li>Comfortable using basic technology and office systems (portals, email, databases).</li><li>Organized and reliable.</li><li>Professional and friendly demeanor when interacting with residents.</li><li>Experience in front desk, customer service, or office support is a plus.</li><li>Tech</li><li>Bilingual required (Spanish).</li></ul>Work Location: In personPay: $17.00 per hourWork Location: In person

Part- Time Front Desk Associate

Driftwood Hospitality Management

<div>Driftwood Hospitality Management&rsquo;s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services &mdash; all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
<div>JOB SUMMARY
The Front Office Manager is fully responsible for all aspects of the Front Desk, coordinates the Front Office activities of the Hotel and resolves problems arising from guest complaints, reservation and room assignment activities, and unusual requests and inquiries by performing the following duties personally or through subordinate supervisors.
ESSENTIAL JOB FUNCTIONS
</div>This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
<ul><li>Works with the hotel General Manager to achieve and exceed guest satisfaction scores in all areas of the hotel.</li><li>
Responsible for satisfaction scores for the front desk operations. Addresses any deficiencies in the area immediately.</li><li>
Works with the corporate training department to develop action plans as necessary to achieve expected guest satisfaction scores.</li><li>
Effectively trains guest service agents on proper front desk procedures.</li><li>
Recruits, interviews, and selects, in conjunction with the General Manager, the most qualified candidates for front desk positions.</li><li>
May prepare weekly schedules for front office staff.</li><li>
Address performance deficiencies of front office staff through coaching and disciplinary actions.</li><li>
Complete performance evaluations for front office staff timely.</li><li>
May be responsible for posting weekly guest satisfaction scores for hotel associates to see and review.</li><li>
Oversee and manage the Front Office to ensure efficient operations and impeccable guest care, helping to achieve profit goals. Attend to guest and group special needs and solve tricky problems with confident graciousness.</li><li>
Keep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit.</li><li>
Skillfully manage the Front Office staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.</li><li>
Ensures guest service agents are in compliance with clean, neat uniforms and name badges.</li><li>
Required reports are timely and of a quality that can be shared with corporate.</li><li>
Rates are accurate and monitored daily.</li><li>
Is proficient at managing inventory in the property management system.</li><li>
Frequently meets with and reviews work generated by the night auditor.</li><li>
Maintains regular attendance and is consistently on time.</li><li>
Maintains high standards of personal appearance and grooming, which include compliance with the dress code.</li><li>
Performs any other duties as requested by supervisor.</li><li>
Act as Manager on Duty when duty calls.</li></ul><div>
KNOWLEDGE, SKILLS &amp; ABILITIES</div>
<ul><li>A four-year college degree or equivalent education or experience is required, with two to three years in a related hotel company position.
</li><li>Discipline-specific hospitality industry and general hotel department knowledge and supervisory experience is expected.
</li><li>Excellent verbal and written English communication skills are required.</li><li>
Must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency.
</li><li>General office equipment and cash register operation knowledge is expected.</li></ul>
<div>PHYSICAL DEMANDS</div>
<ul><li>Ability to stand and move throughout hotel function areas and continuously performs essential job functions.</li><li>
Lifting up to 25 pounds</li><li>
Occasional twisting, bending, stooping, reaching, standing, walking.</li><li>
Frequent talking, hearing, seeing and smiling.
</li></ul>Benefits<ul><li>
401(k)</li><li>
Disability insurance</li><li>
Employee assistance program</li><li>
Health insurance</li><li>
Life insurance</li><li>
Paid time off</li><li>
Room Discounts</li><li>
Employee Food and Beverage Discounts</li></ul>
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.</div>

Front Office Manager

Centurion Managenet & Consulting Services

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist&rsquo;s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist&rsquo;s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.Responsibilities<ul><li>Greet and welcome guests as soon as they arrive at the office</li><li>Direct visitors to the appropriate person and office</li><li>Answer, screen and forward incoming phone calls</li><li>Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)</li><li>Provide basic and accurate information in-person and via phone/email</li><li>Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing</li></ul>Skills<ul><li>Proficiency in Microsoft Office Suite, Google Docs &amp; Mac</li><li>Professional attitude and appearance</li><li>Solid written and verbal communication skills</li><li>Multitasking and time-management skills, with the ability to prioritize tasks</li><li>Customer service attitude</li><li>High school degree, GED or Equivalent.</li><li>Bilingual (English &amp; Spanish)</li></ul>Pay: $14.00 - $16.00 per hourSchedule:<ul><li>8 hour shift</li><li>Monday to Friday</li></ul>People with a criminal record are encouraged to applyEducation:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Microsoft Office: 1 year (Preferred)</li><li>Customer Service: 1 year (Preferred)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Work Location: In person

Part time Receptionist/Office Assistant

Trivium Group

<div>
 
 
 Location
 
 : Brickell, Miami, FL (On-Site)
 
 
 
 Schedule
 
 : 1-2 days a week (including Saturdays)
 
 
 
 Compensation
 
 : $35/hour
 
 
 
 
 The Role
 
 
 
 We're looking for a polished, proactive team member to support the daily front-of-house operations of our medical spa. You'll be the first impression for clients and play a key role in ensuring a seamless, elevated experience.
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 Client Experience:
 
 
 <ul>
 <li>
 Greet and check in/out clients with warmth and professionalism
 </li>
 <li>
 Manage appointment scheduling, confirmations, and reschedules (Boulevard/GHL)
 </li>
 <li>
 Respond to calls, texts, and emails promptly
 </li>
 <li>
 Educate clients on services, memberships, and pre/post-care
 </li>
 <li>
 Support positive review generation and client retention
 </li>
 </ul>
 
 
 Front Desk Operations:
 
 
 <ul>
 <li>
 Verify deposits and intake forms prior to check-in
 </li>
 <li>
 Process payments and maintain accurate records
 </li>
 <li>
 Maintain a clean and polished reception area
 </li>
 <li>
 Monitor retail inventory and communicate restock needs
 </li>
 <li>
 Support daily opening and closing procedures
 </li>
 </ul>
 
 
 Sales Support:
 
 
 <ul>
 <li>
 Confidently communicate treatment packages and memberships
 </li>
 <li>
 Identify upsell opportunities and coordinate with the clinical team
 </li>
 <li>
 Track daily sales and appointment flow
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 1-3 years in medical spa, aesthetics, or luxury hospitality
 </li>
 <li>
 Strong communication and client service skills
 </li>
 <li>
 Comfortable discussing pricing and closing memberships
 </li>
 <li>
 Highly organized and detail-oriented
 </li>
 <li>
 Professional, calm, and polished demeanor
 </li>
 </ul>
</div>

Front Desk & Client Experience Coordinator (Part-Time)

Red Roof Plus Miami Airport

<div>Introduction: 
We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. 
Responsibilities:<ul><li> 
Manage reservations and check guests in and out using a computerized system</li><li>
Handle guest requests, such as booking tours or making restaurant reservations</li><li>
Assist with check-in and check-out processes, including handling payments and issuing keys</li><li>
Answer phone calls and respond to online inquiries in a timely and professional manner</li><li>
Assist with organizing and setting up events and meetings</li><li>
Handle guest complaints and concerns with grace and professionalism</li><li>
Perform light cleaning duties, such as wiping down counters and restocking supplies</li><li>
Other duties as assigned</li></ul> 
Qualifications:<ul><li> 
Previous experience as a front desk agent or in a customer service role is preferred</li><li>
Strong communication and interpersonal skills</li><li>
Ability to multitask and handle a high-volume workload</li><li>
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems</li><li>
Flexibility to work evenings, weekends, and holidays as needed</li></ul> 
Perks:<ul><li> 
Competitive salary</li><li>
Employee discounts on hotel rooms and amenities</li><li>
Opportunities for advancement within the company</li><li>
Professional development opportunities</li><li>
Positive and supportive work environment</li></ul></div>

Front Desk

Confidential

<div>
 
 An independent early childhood school is seeking a
 
 professional, organized, and welcoming Front Desk/ Admin
 
 to join its team. This is a fully
 
 in-person role
 
 that involves daily interaction with students, families, staff, and visitors. The ideal candidate is detail-oriented, warm, and capable of managing multiple responsibilities in a fast-paced school environment while maintaining strict confidentiality.
 
 
 
 
 
 Position Responsibilities
 
 <ul>
 <li>
 Greet and welcome guests in a friendly and professional manner
 </li>
 <li>
 Answer and direct phone calls to appropriate staff members
 </li>
 <li>
 Retrieve, distribute, and manage voicemail messages
 </li>
 <li>
 Maintain and update the school&rsquo;s voicemail system
 </li>
 <li>
 Verify emergency cards during student sign-out and place calls when required
 </li>
 <li>
 Maintain accurate student records, including immunization documentation
 </li>
 <li>
 Provide administrative support to teachers, staff, and families
 </li>
 <li>
 Respond to general inquiries and provide accurate information to callers and visitors
 </li>
 <li>
 Maintain a clean, organized, and professional front desk and reception area
 </li>
 <li>
 Perform data entry and maintain accurate records
 </li>
 <li>
 Assist with filing, copying, scanning, and other clerical tasks
 </li>
 <li>
 Handle incoming and outgoing mail and packages
 </li>
 <li>
 Monitor and replenish office supplies as needed
 </li>
 <li>
 Maintain confidentiality of all student and family information
 </li>
 <li>
 Update and maintain reception-area bulletin boards
 </li>
 <li>
 Assist with coordination and support of major events
 </li>
 </ul>
 
 
 
 
 Requirements
 
 <ul>
 <li>
 Previous administrative or front desk experience preferred
 </li>
 <li>
 Excellent customer service and phone etiquette
 </li>
 <li>
 Strong organizational skills with the ability to multitask and prioritize
 </li>
 <li>
 Proficiency with office equipment (computers, printers, scanners)
 </li>
 <li>
 Knowledge of basic clerical and office procedures
 </li>
 <li>
 High attention to detail and accuracy
 </li>
 <li>
 Ability to handle sensitive information with discretion
 </li>
 <li>
 Professional appearance and demeanor
 </li>
 </ul>
 
 
 
 
 Qualifications
 
 <ul>
 <li>
 High School Diploma or GED required
 </li>
 <li>
 2&ndash;3 years of related experience required
 </li>
 </ul>
 
 
 
 
 Additional Information
 
 <ul>
 <li>
 This is a
 
 year-round position
 
 </li>
 <li>
 Staff training may occur during summer months
 </li>
 <li>
 Must be comfortable working on campus with students
 </li>
 </ul>
 
 
 
 
 Equal Opportunity Statement
 
 
 This organization is an equal opportunity employer and is committed to maintaining a workplace free from unlawful discrimination and retaliation. Employment decisions are made in accordance with applicable local, state, and federal laws.
 
 
 
</div>

Front Desk Admin

Explore 219+ Front desk operations associate in Miami this March. Find roles across top companies and apply now to boost your career.