front desk operator

Stonebridge Companies

<div><div>City, State:</div>
New York, New York<div></div>
Pay Range: $27.46 - $29.46 per hour<div></div><div><br>
Title: PBX Operator</div><div>
Location: New York, NY</div><div>
FLSA: <i>Non-Exempt</i></div><div>
Status: <i>Full-time</i></div><div>
Reports to: Front Office Manager</div><div>
Pay Range: <i>$27.46 - $29.46 per hour</i></div><div></div><div>
Job Summary: The PBX Operator is responsible for handling all incoming and outgoing hotel phone calls efficiently, courteously, and professionally while adhering to the hotel&rsquo;s standard operating procedures. This role ensures that calls are directed appropriately and provides exceptional service to guests and associates.</div><div></div><div>
Essential Functions and Duties:</div><ul><li><div>
Greet guests and associates with a friendly, service-oriented approach.</div></li><li><div>
Answer all calls promptly and courteously, ensuring efficient service.</div></li><li><div>
Handle check-ins and checkouts in a friendly, efficient and courteous manner.</div></li><li><div>
Respond to guest inquiries regarding hotel services, facilities, and hours of operation.</div></li><li><div>
Deliver messages accurately and maintain guest privacy at all times.</div></li><li><div>
Provide accurate directions to the hotel and information about the local area.</div></li><li><div>
Be familiar with hotel emergency procedures and VIP guest protocols.</div></li><li><div>
Serve as the radio dispatcher and follow proper radio and paging procedures.</div></li><li><div>
Record and follow up on all guest requests, ensuring timely completion.</div></li><li><div>
Process wake-up calls and maintain the filing system for guest registration cards.</div></li><li><div>
Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.</div></li><li><div>
Maintains high standards of personal appearance and grooming, which include compliance with the dress code.</div></li><li><div>
This role is cross trained in Guest Service agent, Reservations and also provides back-up to the front desk or other administrative positions within the front office when needed and scheduled.</div></li><li><div>
Comply with all company standards and policies as established in the employee handbook</div></li><li><div>
Attend meetings/trainings as required by management.</div></li><li><div>
Performs any other duties as requested by supervisor.</div></li></ul><div></div><div><i>
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.</i></div><div></div><div>
Required Experience, Education, and Skills:</div><ul><li><div>
One year or more of related experience or training in a similar role.</div></li></ul><ul><li><div>
Ability to maintain guest privacy and handle confidential information.</div></li></ul><ul><li><div>
Excellent communication and organizational skills.</div></li></ul><div></div><div>
Work Environment:</div><ul><li><div>
The role involves frequent interaction with guests and team members in a busy hotel setting.</div></li></ul><ul><li><div>
This position requires long periods of sitting and using a telephone system.</div></li></ul><ul><li><div>
Must be available to work various shifts, including evenings, weekends, and holidays as needed.</div></li></ul><div></div><div>
Other Duties:</div><div>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.</div><div></div><div><br>
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.</div><div></div><div>
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.</div><div></div><div>
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:</div>
2026-03-11<div></div><div>
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.</div></div>

PBX Operator

Aparium Hotel Group

<div></div><div><div><div><div><div><b>PBX OPERATOR</b></div>
<div><div><b>Reports to Guest Services Manager: position is non-exempt</b></div>
</div>
</div><div></div><div><b>WHO WE ARE</b></div>
<div>Hotels done differently. It&rsquo;s not just a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates&rsquo; pride in who they are, where they live and who we serve.
</div>
<div></div><div>Hewing Hotel is in Minneapolis&rsquo; vibrant North Loop neighborhood, more commonly known as the Warehouse District, joining cultural stalwarts Traffic Zone Center for Visual Arts and Target Field, home to baseball&rsquo;s Minnesota Twins. With easy access to all interstates as well as Minneapolis&rsquo; Metro Transit Blue Line and Northstar Commuter Rail, The Hewing sits at the literal crossroads of the Twin Cities.</div>
<div></div><div>While Minneapolis presents a plethora of hospitality options, none tap into the local culture to create importance and significance beyond the business traveler. The Hewing occupies the historic Jackson Building, originally built in 1897, at the gateway to the Warehouse District, immediately tying it to local culture like no other competitor.</div>
<div></div><div>Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets.</div>
<div></div><div><b>THE ROLE</b></div>
<div>The PBX Operator is the warm, helpful person behind the phone who is always seeking to deliver excellent service to the person on the other end of the line. At Hewing Hotel, the Ambassador owns the guest experience, ensuring that no need goes unmet and no opportunity to make a guest&rsquo;s visit special is missed. The PBX Operator knows the ins and outs of both the hotel and the surrounding community. They have a gracious demeanor and warm presence which makes every guest know that they have selected the right place. This position turns details and tidbits about guests into recognition and actions that make a stay at Hewing Hotel a personal, one-of-a-kind experience.</div>
<div></div><div><b>WHAT YOU WILL DO</b></div>
<div><ul><li>Responsible for answering the hotel phone according to hotel standards&ndash; provide answers to questions, and take hotel or restaurant reservations</li>
<li>Speaks clearly, distinctly, and with a friendly, courteous tone</li>
<li>Accurately directs incoming calls to guest rooms, hotel personnel, or departments</li>
<li>Takes and distributes messages for guests, provides information on guest services and/or public hotel events</li>
<li>Maintain complete knowledge of and comply with all departmental policies/service procedures/standards</li>
<li>Demonstrate proficient knowledge of hotel POS and PMS systems</li>
<li>Assist in monitoring and posting any necessary charges to guest rooms and house accounts</li>
<li>Develop a complete working knowledge of the hotel&rsquo;s menus, menu ingredients and what is available for the day</li>
<li>Follow the established procedures to ensure knowledgeable, correct delivery of hotel information</li>
<li>Understands guest service needs and exceed guest expectations by taking advantage of opportunities to add a special touch</li>
<li>Record all guest charges accurately</li>
<li>Recommend service and product improvement to better the operation</li>
<li>Keep the work area clean and tidy at all times</li>
<li>Attend all required meetings</li>
<li>Maintain complete knowledge of and comply with all departmental policies/service procedures/standards</li>
<li>Assist with responsibilities and duties in other departments and as assigned by management</li>
</ul><div><b>WHAT YOU WILL NEED</b></div>
<ul><li>Good reading, writing and oral proficiency in the English language</li>
<li>Must have a high school education or equivalent experience</li>
<li>Ability to work well unsupervised</li>
<li>Ability to multitask</li>
<li>Proficient computer skills</li>
<li>Ability to work alone without direct supervision</li>
<li>Demonstration of a high degree of drive and determination</li>
<li>Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel</li>
<li>Ability to work in a dog-friendly environment</li>
</ul><div><b>WHAT'S IN IT FOR YOU</b></div>
<ul><li>Pay Rate: $17.00 Per hour</li>
<li>Paid Vacation, Sick Time and Holidays</li>
<li>Medical, Dental, Vision, and Pet Insurance</li>
<li>Employer Paid Basic Life and AD&amp;D</li>
<li>Discounted pet insurance available through ASPCA</li>
<li>401(k) Retirement Plan with employer match</li>
<li>Paid time off to volunteer for the causes you care about in your community</li>
<li>Strong sense of belonging through diversity, equity, and inclusion</li>
<li>Greatly discounted room rates for Aparium properties for you and your out-of-town guests</li></ul><br>
<div></div><div>As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.</div></div></div></div></div><div></div>

Atrium Health

<p></p><div><p><b>Department:</b></p>
10010 Navicent Health Rehabilitation Hospital - Administration<p></p><p><b><br>
Status:</b>
</p>Full time<p></p><p><b><br>
Benefits Eligible:</b></p>
Yes<p></p><p><b><br>
Hou</b><b>rs Per Week:</b></p>
40<p></p><p><b><br>
Schedule Details/Additional Information:</b></p><p>
Weekends - 8a-8p (Friday, Saturday, Sunday)</p><p></p><p><b>
Pay Range</b></p>
$18.85 - $28.30<p></p><p><b>
Major Responsibilities:</b></p><p></p><ul><li>
Greets patients/guests upon entry in a friendly and helpful manner. Provides direction to appropriate areas and documents arrival of visitors.</li><li>
Responsible for ensuring the overall appearance of the lobby/waiting area is neatly organized and reports any furniture or maintenance repair issues accordingly.</li><li>
Uses names as appropriate to recognize management, coworkers and patients/family by greeting them in a professional manner.</li><li>
Maintains maps/directions for other facilities on hand to provide as needed.</li><li>
Ensures parking area and entrance to the building is free of trash and debris by picking it up or arranging with Environmental Services to provide service.</li><li>
Uses proper telephone etiquette to answers incoming calls and routes calls quickly and efficiently.</li><li>
Identifies telephone system problems and arranges for repair.</li><li>
Notifies appropriate emergency response agency and management in emergency situations.</li><li>
Receives request for paging, determines appropriateness of request an makes necessary pages while on duty.</li><li>
Provides miscellaneous clerical duties, including typing and performs related responsibilities as directed.</li></ul><p></p><p><b>
Licensure, Registration, and/or Certification Required:</b></p><p></p><p>
None</p><p></p><p><b>
Education Required:</b></p><p></p><p>
High school diploma or equivalent.</p><p></p><p><b>
Experience Required:</b></p><p></p><p>
1 year of switchboard and/or customer service experience.</p><p></p><p><b>
Knowledge, Skills &amp; Abilities Required:</b></p><p></p><p>
Ability to speak clearly and distinctly over electronic equipment. Ability to hear and understand clearly over electronic equipment. Ability to type..</p><p></p><p><b>
Physical Requirements and Working Conditions:</b></p><p></p><p>
Must be able to use visual near and distance acuity. Must have verbal ability to communicate in person and over the phone or radio. Must be able to assist co-workers in transfers and transport supplies, patients/residents, or equipment using good body mechanics. Must have functional range of motion of the cervical, thoracic and lumbar spines, upper and lower extremities with a grip strength of 60-80 pounds, specific to the job class evaluation. Must be able to forward reach, overhead reach, bend, squat, kneel and change from one position to the other rapidly. Must be able to lift 25-60 lbs. and carry 25-50 pounds specific to job class evaluation. Must be able to tolerate high noise, busy atmospheres and noxious odors. Must be able to work in noisy environments and be self directed to complete jobs as ordered. Must be able to<br>
remain calm under stressful situations. Must be able to assess and respond to multiple situations simultaneously. Must be able to assist co-workers in multiple overlapping tasks simultaneously. Must be able to prioritize job tasks and organize work space to be efficient and conducive to completing work tasks as assigned in a timely manner. If job class is identified as falling under POPE C, the individual must pass the cardiac recovery test.</p><p></p><p><i>
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.</i></p><p></p><p><b>
Our Commitment to You:</b></p><p></p><p>
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more &ndash; so you can live fully at and away from work, including:</p><p></p><p><b>
Compensation</b></p><ul><li><p>
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training</p></li><li><p>
Premium pay such as shift, on call, and more based on a teammate's job</p></li><li><p>
Incentive pay for select positions</p></li><li><p>
Opportunity for annual increases based on performance</p></li></ul><p></p><p><b>
Benefits and more</b></p><ul><li><p>
Paid Time Off programs</p></li><li><p>
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability</p></li><li><p>
Flexible Spending Accounts for eligible health care and dependent care expenses</p></li><li><p>
Family benefits such as adoption assistance and paid parental leave</p></li><li><p>
Defined contribution retirement plans with employer match and other financial wellness programs</p></li><li><p>
Educational Assistance Program</p></li></ul><p></p><p>
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.</p><p></p><p><b><br>
About Advocate Health</b></p><p></p><p>
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation&rsquo;s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.</p><p>
</p>Acts as Lead Switchboard Operator by maintaining coverage at desk at all times and assisting in training of other switchboard operators. Responsible for the operation of the lobby reception area including answering incoming calls, routing calls, providing information and acting as receptionist to the public by providing excellent customer services.</div>

Switchboard Operator

Accor

<div><div>Company Description</div><p><br>
&quot;Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.</p><p><b>
Sofitel Riyadh Hotel &amp; Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth</b><br>
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.</p><div><br>
Job Description</div><br>
<ul><li>
Process all incoming and outgoing calls accurately and courteously</li><li>
Ensure smooth internal telecommunication as per Sofitel Standards</li><li>
Accurately record and control wake-up calls</li><li>
Assist guests with international calls and directory queries</li><li>
Call guests by name whenever possible</li><li>
Handle guests requests promptly and report complaints to the Supervisor</li><li>
Aware of local telephone listings and frequently dialed numbers</li><li>
Strictly abides by standards policies and procedures.</li><li>
Advise defects on switchboard equipment to Supervisor</li><li>
Maintain a clean work environment</li><li>
Maintain detailed knowledge of the Hotel&rsquo;s fire, life and safety system</li><li>
To attend and handle all guest requests received for internal services, as per the hotel standards and procedures.</li><li>
To answer and handle calls and messages, properly using the telephone etiquettes and Sofitel standards.</li><li>
To ensure that all guests enjoy their stay being offered the finest personal service.</li><li>
To respect the privacy of the guests and the confidentiality of the information.</li><li>
To report any guest comment or complaint.</li><li>
To set-up inventory and monitor supplies and other commodities upon guest requests.</li><li>
To be aware of and to follow emergency and security procedures.</li><li>
To fulfill administrative tasks, front office coordination and filing.</li><li>
To respect key handling procedures.</li><li>
To read and update logbooks.</li><li>
To carry out special projects according to given assignments.</li><li>
To coordinate with all departments as per guests and operational needs.</li><li>
To inform concerned division or department heads whenever a matter is delayed or not solved.</li><li>
To be entirely flexible and adapt to rotate within the different sub sections of the Front Office Department.</li><li>
To carry out any other reasonable duties as assigned by the Front Office Manager.</li></ul><div><br>
Qualifications</div><br>
<ul><li>
SAUDI National</li><li>
Written and verbal communication skills in English</li><li>
Ability to work cohesively with co-workers as part of a team</li><li>
Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>
Ability to promote positive relations with all hotel guests &amp; patrons</li><li>
Able to exercise good judgment with difficult guests</li><li>
Understanding and ability to work in a multi-cultural environment</li><li>
Secondary Education or relevant qualifications in Hotel Management</li></ul></div>

Royal Service Agent (Saudi National)

South Beach Group Hotels

<div><p><b>Job Title:</b> Overnight Front Desk Agent<br>
<b>Classification:</b> Nonexempt
<br>
<b>Department:</b> Overnight Front Desk Agent<br>
<b>Reports to:</b> Front Desk Manager
<br>
<b>Job Description</b></p><p><b>
Summary/Objective
</b></p><p>The Overnight Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, and all guest requests and queries are handled politely and efficiently in accordance with hotel standards.
</p><p><b>Essential Functions
</b></p><p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</p><ul><li>Check guests out of the hotel in accordance with procedures; make change, cash checks, and post charges to guest accounts, using standards of service
</li><li>Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service.
</li><li>Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient resort operations.
</li><li>Help management applies the credit policy and guest billing policy.
</li><li>Actively participates in daily briefings and meetings
</li><li>Expected to conduct oneself in a discrete manner in all guest areas
</li><li>Ensures that the safety and confidentiality of all matters pertaining to guests are met in accordance with hotel standards.
</li><li>Know all hotel emergency procedures and conduct oneself in a discrete manner in all guest areas
</li><li>Understand and communicate promotions and enhancements effectively with employees and guests.
</li><li>Using computer system for most functions, select and block rooms for arriving guests; preregister individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested
</li><li>Offer to handle special arrangements during guest stay; coordinate future visits.
</li><li>Perform any other duties assign by his/her manager.
</li></ul><p><b>Qualifications
</b></p><ul><li>Previous front office, hotel, or customer service experience preferred
</li><li>Bi-Lingual Preferred
</li><li>Ability to work with computers; prefer previous ASI Front Desk Cloud Preferred.
</li><li>Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
</li><li>Ability to communicate, verbally, and in writing, effectively with guests and co-workers; respond to guest requests
</li><li>The ability to understand the tasks performed by a telephone operator, a reservation agent, a concierge and a housekeeper.
</li><li>Ability to handle cash and credit transactions
</li><li>Maintains professionalism at all times, demonstrating courtesy and respect to guests and coworkers
</li><li>Ability to multi task and handle stress in busy periods
</li></ul><p><b>Supervisory Responsibility
</b></p><p>This position has no supervisory responsibilities.
</p><p><b>Work environment
</b></p><p>This job operates in a professional office environment. This role routinely uses standards office equipment such as computers, phones, photocopiers, filing cabinet and fax machines.
</p><p><b>Physical Demands
</b></p><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
</p><p>While performing the duties of the job, the employee is regularly required to talk and hear. The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
</p><p><b>Position Type/Expected Hours of Work
</b></p><p>This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts.
</p><p><b>Required Education and Experience</b>
</p><ul><li>A minimum of (2) year experience in Front Desk/Hotel environment.
</li><li>A minimum of (1) year experience in customer service background.
</li><li>College degree in hospitality, business administration or similar.
</li><li>Must be able to work independently and exercise good judgment to resolve issues.
</li><li>Flexible schedule. Able to work weekends and holidays.
</li><li>Must be able to stand for long periods of time.
</li><li>Excellent communication skills, both written and oral.
</li></ul><p><b>AAP/EEO Statement
</b></p><p>The company is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook.
</p><p><b>Other Duties
</b></p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice.
</p><p>No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.</p></div>

Overnight Front Desk Agent - Croydon Hotel

Mission Health Communities

<div><div><b>North Ridge Health and Rehab</b> in <b>New Hope, MN</b> is looking to hire a <b>Receptionist</b> to join our team. We are a premier training facility, offering opportunities to advance your nursing career! Are you looking for a career with a health care company that will value you? Do you want to be part of a dynamic and caring clinical team? If so, please read on!</div><br>
<div>
This rehabilitation nursing position We provide <b>comprehensive benefits</b>, including <b>medical, dental, vision, short- and long-term disability, a flexible spending account (FSA), a 401(k) plan, paid time off (PTO), life insurance, continuing education unit (CEU) reimbursement, on-site day care at a 50% discounted rate for full time employees, pet insurance and daily pay options</b>. If this sounds like the right opportunity in health care for you, apply today!</div><div><br>
<br>
<b>Description:</b><br>
The Switchboard Operator/Information Center Receptionist will be working in two areas of North Ridge. As a Switchboard Operator this position is responsible for the operation of the facility main switchboard, paging system, and all emergency systems. Work includes answering multi-line switchboard, answering inquiries and assisting residents, visitors, and staff as needed. While working as the Information Desk Receptionist the position includes acting as receptionist at the main entry of our care center. Performs responsible operation of phone system including inquiries, directions, emergency and safety procedures. In addition, clerical assignments including typing/collating/copying, etc. will be performed.</div>
<p><b>
Duties:</b><br>
Major job functions of the front Desk Receptionist include operating main telephone systems including answering calls on a multi-line phone system; transferring calls to appropriate personnel; overhead paging; operating two-way radio and radio paging system; maintaining list of current residents and employees and emergency contact information. Responsibility for all emergency systems includes following established procedures in response to various emergency conditions; monitoring security monitors and access control systems; monitor main entrances. Miscellaneous duties also include assisting with guest meal tickets, selling stamps and assisting residents as needed.</p>
<p>
Major job functions of the front Desk Receptionist include: establishing good public relations with residents, visitors, families, and employees; greeting all visitors and asking them to sign in and wear a badge; directing visitors and residents; answer phones in efficient and timely manner; paging staff for calls as needed; observing people coming and going from <b>TCU</b> entrance; maintaining current list of care center and apartment residents; issuing guest meal tickets; assisting departments with special projects, typing, collating; updating/maintaining conference room calendars; keeping lobby tidy and coffee fresh throughout the day; etc.</p>
<p><b>
Qualifications:</b><br>
Requires high school graduate. Receptionist experience is preferred. The position requires a pleasant speaking voice and ability to perform tasks confidently under stressful circumstances. Must be able to type 35 wpm and have good spelling and proofreading skills. Must have a thorough knowledge of facility operation and physical layout. Must be able to exercise confidentiality to ensure compliance with all HIPAA regulations. The successful candidate must be able to handle frequent interruptions and have the desire to work at a fast pace. This position requires excellent communication skills and the ability to problem solve. Computer knowledge is preferred.<br>
<br>
<b>Shift hours: Part-time</b><br>
<b>Every other weekend 7:00pm -3:00pm weekend #1 team is on a holiday rotation</b></p>
<p>
please fill out our initial <b>3-minute, mobile-friendly application</b>. We look forward to meeting you!</p></div><p></p>

Receptionist

Renaissance Corporate Services

Find Your Shangri-La in Shangri-La
<br><br>
Shangri-La Jeddah
<br><br>
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
<br><br>
203 stylish rooms and suites plus 17 luxury serviced apartments.
<br>5 restaurants and lounges, including the legendary Shang Palace
<br>Convenient for Jeddah’s popular landmarks and Red Sea Mall
<br>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.
<br><br>
<b>Job Summary:</b><br>
To be responsible of Ensuring that calls to the Service Centre are promptly answered and requests are followed through to the concerned department.
<br><br>
As a Service Centre, we rely on you to,
<br><br>
To have knowledge of the operational systems at Telephone / Service Centre
<br>e.g. PABX / Call Centre System / Call Accounting Software.
<br>To have knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.
<br>Ensures all calls from guests and external calls are handled professionally and with care adhering to hotel’s and Shangri‐La policies and procedures.
<br>Ensures correct transmission and receipt of facsimile.
<br>Accurately records all requests for wake‐up calls and ensures they are handled correctly.
<br>Answer all incoming calls.
<br>Records and channels guest request to appropriate departments, If required, performs follow‐up calls to guests concerned to ensure service / facility defect has been rectified to satisfaction.
<br>Makes operator assisted calls
<br>Records guest’s messages
<br>Knows all the Emergency Procedures of the hotel and how to handle them.
<br><br>
<b>What we are Looking For:</b><br>
At least 1 year working experience.
<br>Ability to work flexible hours and shifts.
<br>Communicates and writes with fluency in English (as well as the Arabic language).
<br>Responsible and able to take initiative.
<br>Pleasant, friendly, and cheerful attitude.
<br>This Position is for Saudi Nationals Only
<br><br>
<b>Why Join Us:</b><br>
A workplace that values your passion and supports self-realization and personal growth.
<br>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
<br>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
<br>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
<br><br>
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
<br><br>
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
<br><br>
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Service Associate - Service Center (174974)

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