front desk operator

six senses

<div>In this role, I will behave in a professional manner and set an example to all. I will abide by Six Senses principles, core values, best practices, guidelines and objectives, while respecting other cultures and nationalities and projecting a positive and proactive position to help build and maintain a strong, loyal team. 
My duties and responsibilities will include:
<ul><li>Responsible for the daily operation of the telephone operations during the shift and related administrative tasks.</li><li>Answer all inquiries in an efficient and friendly manner, using guest names whenever possible and routing calls to proper extensions.</li><li>Handle all long distance and local calls and relay message if required.</li><li>Accept and deliver wake-up calls, messages and facsimiles in a timely manner.</li><li>Assist in booking and taking requests for reservations for any resort outlets and Experiences requests.</li><li>Ensure proper handover of all outstanding matters for follow-up at the end of the shift.</li><li>Utilize and ensure proper working condition of the telephone switchboard, guest room telephones and equipment.</li><li>Inform any defects of equipment.</li><li>Update general messages and relevant information from the guest via App for internal communication.
</li><li>Knowledge of all facilities and services offered by the resort including all room rates, categories, as well as their location and layout, credit policy of the hotel and reservation coding. Understand the hotel's policy on guaranteed reservations and no-shows.</li><li>Maintain a high standard of personal appearance, grooming and hygiene.</li><li>Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.</li><li>Ensure the privacy of guests, partners and residential owners, I will apply an extra level of protection to any sensitive personal data and use confidential information only to perform my job.</li><li>Ensure all equipment of the department is kept clean and in good working condition.</li><li>Upsell all resort facilities and activities.</li><li>Attend meetings and training as required.</li><li>Knowledge and strict adherence to LQA standards.</li></ul> 

Qualifications
To execute the position of Junior GEM/ Telephone Operator, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: 
 
High school diploma or equivalent and at least 1 year experience in a similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
 
Fluent in English &amp; Arabic Languages. 
The above is intended to provide an overview of the role and responsibilities for a Junior GEM/ Telephone Operator, at Six Senses The Palm Dubai. It is not and does not infer that the above is an inclusive and/or ex 
Six Senses The Palm Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Junior Guest Experience Maker/Telephone Operator (Arabic Speaking)- Six Senses The Palm Dubai

SPHC

<div>Join our extraordinary world! 
 
Distinguished design, superlative style, warm and genuine service make this Luxury &amp; Lifestyle Collection truly unique and special. 
 
With the strategic rapid growth of our luxury brands in Qatar at IHG Hotels and Resorts, we are looking for a Telephone Operator with luxury and lifestyle brand hotel experiences to join our team in Doha.

Just a stone&rsquo;s throw from the many favorite sights of the Qatari capital, the hotel will welcome guests and locals to experience its 283 guest rooms, including suites and serviced apartments, and to enjoy a multitude of unique dining options.

Your role will be included but not limited to:
<ul><li>Process all incoming and outgoing calls accurately and courteously</li>
<li>Records and controls accurately wake up calls</li>
<li>Pages guests in co-operation with concerned departments</li>
<li>Assists guests with international calls and directory queries</li>
<li>Calls guests by name whenever possible</li>
<li>Pages staff member when requested</li>
<li>Abides by principles of guest privacy</li>
<li>Handles guests' needs or requests and reports complaints to the Supervisor</li>
<li>Report on logbook daily</li>
<li>Aware of local telephone listings and frequently dialed numbers</li>
<li>Advises defects on switchboard equipment to Supervisor</li>
<li>Attends to all guest queries and requests promptly</li>
<li>Maintains detailed knowledge of the Hotel's fire, life and safety system</li>
<li>Maintain Hotel Information</li>
<li>Provide secretarial services for guests</li>
<li>Efficient in the use of all business center equipment</li>
<li>Handle complaints promptly and follow up thoroughly on action taken</li>
<li>Promote in house service and facilities</li>
<li>Update airline schedules and guides the guest whenever requested</li>
<li>Ensure cleanliness of work area and clean your work area prior to departing</li>
<li>Report daily activities in logbook</li>
</ul>
Required Skills:
<ul><li>Able to read, write and communicate in English</li>
<li>Good communication skills</li>
<li>At least 1 year of similar experience in a hotel industry
</li></ul>What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you&rsquo;ll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Telephone Operator

Urban Air Adventure Park

<div><div>TEAM MEMBER - ($15.00/HOUR) 
PART-TIME 
**Increased hours during school breaks and summer.</div>
<div></div><div>JOB SUMMARY</div>
<div></div><div>Urban Air is seeking qualified and energetic individuals for Court Monitor, Front Desk, Party Host and Caf&eacute; Positions. Applicants MUST have reliable transportation to and from the Park, and must possess the ability to work at least one (1) shift between Monday-Thursday and two (2) shifts between Friday-Sunday.</div>
<div> 
SKILLS AND QUALIFICATIONS</div>
<ul><li>High-energy individual with excellent customer service skills</li>
<li>Full Weekend availability (Friday-Sunday)</li>
<li>Previous work experience in retail or hospitality preferred, but not required</li>
<li>Cash handling experience</li>
</ul><div>OFFERED</div>
<ul><li>1 hour of pro for every 40 hours worked</li>
<li>50% off shift meal and merchandise</li>
</ul><div>We encourage, but do not require, athletic-minded individuals to apply due to the physical nature of the business as all team members are required to perform to equal levels of performance or greater.</div>
<div></div><div>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.</div>
<div></div><div>ABOUT URBAN AIR ADVENTURE PARKS</div>
<div></div><div>Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do.</div>
<div></div><div>Urban Air Rockford is an equal opportunity employer.</div></div>

Team Member

The Ghoman Group

<div>
 AM Front Desk / PM Front Desk
 
 
 Pay Rate : $16 - $20 per hour
 
 
 Job responsibilities :
 
 
 Front Desk Agent Job Description:
 
 
 We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests&rsquo; payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure.
 
 
 <ul>
 <li>
 Address - Holiday Inn Indianapolis Airport North, 5601 Fortune circle w Indianapolis Indiana 46241
 </li>
 <li>
 Joining: Immediately !!!
 
 
 
 </li>
 </ul>
 Contact Person : Rachel Jean +1 (616) 405-2931
 
 
 Front Desk Agent Responsibilities:
 
 
 <ul>
 <li>
 Greeting and thanking guests in a sincere, friendly manner.
 </li>
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 Checking guests in on arrival and out on departure.
 </li>
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 Posting charges to appropriate guest accounts.
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 Anticipating and addressing guests' needs, and resolving their problems and complaints.
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 Assisting guests with disabilities.
 </li>
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 Operating switchboard and assisting with inquiries.
 </li>
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 Assisting the reservations manager with taking reservations.
 </li>
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 Collaborating and communicating with other internal departments to ensure guest satisfaction.
 </li>
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 Complying with company procedures and safety policies.
 </li>
 <li>
 Performing duties on a daily checklist.
 
 
 
 </li>
 </ul>
 Job Qualification :
 
 
 Front Desk Agent Requirements:
 
 
 <ul>
 <li>
 High school diploma or suitable equivalent.
 </li>
 <li>
 1+ years of front desk agent experience preferred.
 </li>
 <li>
 Well-groomed, professional appearance.
 </li>
 <li>
 Outstanding written and verbal communication skills.
 </li>
 <li>
 Team player.
 </li>
 <li>
 Physically agile, and able to stand for extended periods.
 </li>
 <li>
 Available to work shifts, over weekends, and on public holidays.
 </li>
 </ul>
</div>

Front Desk-Holiday Inn Fortune Cir.

Human Capital HR Solutions

Front Desk OfficerLocation: KarachiJob RoleThe Front Desk Officer will be responsible for managing front desk operations, handling visitors and calls professionally, and ensuring a positive and professional image of the organization.Qualification: Intermediate or aboveExperience: 1&ndash;3 years (preferably in a corporate environment)Human Capital HR Solutions (HC) is hiring a professional and well-presented Front Desk Officer for one of its prestigious clients to ensure smooth front desk operations and deliver a high standard of customer service experience.This role is ideal for someone who is passionate about customer service and creating a positive first impression for guests, callers, and management.Key Skills RequiredStrong communication and interpersonal skillsFluent conversational EnglishExcellent customer service mindsetMS Office proficiencyUnderstanding of front desk and basic facilities managementProfessional telephone etiquetteHow to ApplySend your CV to: careers1.hc@gmail.comCC: careers@humancapitalintl.comSubject Line: Front Desk OfficerFollow our social accounts for the latest job opportunities:&middot; LinkedIn: https://www.linkedin.com/company/human-capital-hr-solution/&middot; Instagram: https://www.instagram.com/humancapitalhrsolutions/&middot; Facebook: https://www.facebook.com/humancapitalhrsolution/Work Location: In personWork Location: In person

Front Desk Officer - Karachi

Seaway Inn

Seaway Inn is a small, 20-room hotel in a high-traffic beach area. We are hiring a dependable part-time Front Desk Agent to handle guest service, reservations, and daily front desk procedures. Located right on the beach with views of the ocean and the Boardwalk, we're in the heart of all the summer fun. This is a great fit for someone upbeat who enjoys being part of people's vacations and helping guests make the most of their stay.This is a flexible coverage role for the summer, ideal for someone local with an open schedule who can work both morning and evening shifts. Starting at roughly 2 days per week, with potential for additional hours based on business needs.What You&rsquo;ll Do<ul><li>Check guests in and out and handle basic guest requests</li><li>Answer phones, respond to guest questions, and communicate clearly and calmly</li><li>Manage reservations and guest profiles</li><li>Take payments, follow deposit and cancellation policy procedures, and document actions clearly</li><li>Coordinate room status with housekeeping</li><li>Coordinate with other shifts</li><li>Maintain a clean, organized front desk and back office</li></ul>What We Need<ul><li>Reliable and available on short notice for coverage during the busy season</li><li>Best fit for someone without a conflicting job or school schedule</li><li>Flexible, open availability across AM (8-4) and PM (4-12) shifts</li><li>Reliable attendance and strong punctuality</li><li>Comfort using computers, email, and basic systems</li><li>Professional communication and good judgment with guests and vendors</li><li>Ability to work weekends and some holidays</li><li>Able to stand, walk, and manage a front desk environment</li></ul>Preferred (Not Required)<ul><li>Prior hotel front desk or customer service experience</li><li>Santa Cruz local or student with stable availability</li></ul>Job Type: Part-timePay: From $18.00 per hourEducation:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Hospitality: 1 year (Preferred)</li><li>Front Desk: 1 year (Preferred)</li></ul>Work Location: In person

Part-Time Guest Service Agent - Flexible Schedule

Dolphins Down Under

About usDolphins Down Under is a small business in Orange Beach, AL, in the tourism/hospitality industry. As a front desk agent, our goal is to provide guests with friendly and knowledgeable customer service regarding our dolphin cruises.Our work environment includes:<ul><li>Lively atmosphere</li><li>Flexible working hours</li><li>On-the-job training</li><li>Working outside in the elements</li></ul>We are looking for a Front Desk Agent to join our team. The successful candidate will be responsible for providing exceptional customer service, managing reservations, and ensuring the front desk is running smoothly. The ideal candidate should have excellent communication skills, a friendly and professional demeanor, and the ability to multitask in a fast-paced environment. Additionally, the Front Desk Agent should be knowledgeable about the local area and be able to provide guests with helpful information.Responsibilities:<ul><li>Greet guests and check them in</li><li>Answer phones and respond to customer inquiries</li><li>Provide excellent customer service</li><li>Payment processing</li><li>Maintain a clean and organized front desk area</li><li>Assist with other duties as needed</li></ul>Pay: $11.00 - $15.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Experience:<ul><li>Hospitality: 1 year (Preferred)</li></ul>Shift availability:<ul><li>Day Shift (Required)</li></ul>Work Location: In person

Front Desk Reservationist

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