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customer service representative Jobs in Lahore

customer service representative

front desk person

Union Developers (Pvt.) Ltd

Union Developers (Pvt.) Ltd. is currently in search of individuals for the position of &ldquo;Front Desk Officer&rdquo; based in Lahore, with a minimum 3 to 5 years of experience in a similar role, (please visit our website for more Company information &ldquo;www.uniondevelopers.com).Role Description:This is a full-time on-site role for an Front Desk officer at Union Developers. The Executive Assistant will be responsible for providing administrative support to the executive team, including managing expense reports, assisting with executive support tasks, and maintaining communication within the organization. The role requires attention to detail, strong organizational skills, and the ability to work effectively in a fast-paced environment.Qualifications:<ul><li>Experience in executive administrative assistance and administrative support</li><li>Excellent communication skills, both written and verbal</li><li>Strong organizational and time management skills</li><li>Ability to multitask and prioritize tasks effectively</li><li>Proficiency in Microsoft Office Suite</li><li>Experience in the real estate or property development industry is a plus</li><li>Bachelor&rsquo;s degree in Business Administration or a related field</li></ul>Job Type: Full-timeWork Location: In person

Front Desk Officer (Female)

Vega Pharmaceuticals (Pvt.) Ltd.

Only candidates nearest to Nasheman-e-Iqbal will be contacted for an interview.Responsibilities:<ul><li>Greet and assist visitors</li><li>Manage Telephone calls</li><li>Punch sales orders into the system</li><li>Handle general front desk duties and administrative support</li><li>Maintain visitor logs and ensure office security procedures are followed</li><li>Coordinate with internal departments for inquiries and support</li><li>Receive and sort mail deliveries</li></ul>Address:412 - A, Nasheman e Iqbal Phase-1, Lahore.Send your cv to:career@vegapharmaceuticals.comJob Type: Full-timeWork Location: In person

Front Desk Officer

Burraq Engineering Solutions

Responsibilities:.Office Administration:<ul><li>Greet visitors, clients, and employees in a professional and friendly manner.</li><li>Manage and Organize the Front Desk.</li><li>Answer and direct phone calls, respond to emails, and handle inquiries.</li><li>Organize and maintain office filing systems (physical and digital).</li><li>Coordinate office maintenance, including ensuring the cleanliness and functionality of office equipment and spaces.</li></ul>Scheduling and Coordination:<ul><li>Schedule and coordinate meetings, appointments, and events.</li><li>Maintain and update office schedules.</li><li>Ensure meeting rooms are set up and ready for use, including equipment.</li></ul>Communication and Correspondence:<ul><li>Handle correspondence and ensure timely and accurate communication with clients and employees.</li><li>Assist with drafting and formatting internal and external communication, including emails and reports.</li></ul>Human Resources and Employee Support:<ul><li>Support HR tasks, such as managing employee leave schedules and maintaining records.</li><li>Help with employee engagement activities, including events, celebrations, and wellness programs.</li><li>Assist with the preparation and submission of expense reports and invoices.</li></ul>Other Administrative Support:<ul><li>Provide general administrative support to management and other departments as needed.</li><li>Assist with special projects, data entry, or research tasks.</li></ul>Required Skills and Qualification:<ul><li>Proven Work experience as a Receptionist, Front Office Representative, or similar role.</li><li>High school diploma or equivalent (Associate&rsquo;s or Bachelor&rsquo;s/ BSCS degree preferred).</li><li>Proven experience in office administration or similar administrative roles (1-2 years preferred).</li><li>Strong organizational and multitasking skills.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</li><li>Excellent verbal and written communication skills.</li><li>Ability to work independently and as part of a team.</li><li>Strong attention to detail and problem-solving skills.</li><li>Professional appearance and demeanor.</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthJob Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Front Desk Office Receptionist ( Female)

Tibbi Pvt LTD

Job Description: Front Desk Officer (FDO)Company: Aesthetics Lab by TibbiPosition OverviewThe Front Desk Officer will be the first point of contact for clients, responsible for welcoming visitors, managing appointments, handling inquiries, and ensuring a smooth front-desk operation. This role requires excellent communication, customer service, and organizational skills to reflect the professional image of Aesthetics Lab by Tibbi.Key Responsibilities<ul><li>Client Reception: Greet and welcome clients in a professional, courteous manner.</li><li>Appointment Management: Schedule, confirm, and manage client appointments to ensure smooth flow.</li><li>Communication: Handle phone calls, WhatsApp, and email inquiries promptly and professionally.</li><li>Client Records: Maintain accurate client data, files, and treatment history in the system.</li><li>Coordination: Assist doctors, aestheticians, and management with scheduling and operational support.</li><li>Payments &amp; Billing: Manage billing, invoicing, and receipt issuance for treatments and services.</li><li>Customer Service: Address client queries, provide basic information about services, and escalate concerns where necessary.</li><li>Front Desk Management: Ensure reception area is tidy, well-organized, and welcoming at all times.</li><li>Reporting: Share daily appointment and cash collection reports with management.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree (preferred) or Intermediate with relevant experience.</li><li>1&ndash;3 years of experience in customer service/front desk, preferably in healthcare, aesthetics, or hospitality.</li><li>Proficient in MS Office and appointment management software.</li><li>Excellent communication skills (English &amp; Urdu).</li><li>Professional appearance and client-handling skills.</li></ul>Skills<ul><li>Customer service &amp; client handling</li><li>Strong verbal &amp; written communication</li><li>Organization &amp; multitasking</li><li>Basic accounting/cash handling</li><li>Team coordination</li><li>Problem-solving &amp; adaptability</li></ul>Job Type: Full-timeWork Location: In person

FDO (Female)

Shafaq n Kami Salon

We are looking for a professional and experienced Receptionist to be the face of our organization. The ideal candidate should have excellent communication skills, a polished personality, and strong organizational abilities to manage front-desk operations smoothly.Key Responsibilities<ul><li>Greet and welcome clients/visitors with professionalism and courtesy</li><li>Answer, screen, and forward phone calls efficiently</li><li>Manage appointment scheduling and maintain front-desk records</li><li>Handle incoming/outgoing emails, parcels, and correspondence</li><li>Maintain a clean, organized, and welcoming reception area</li><li>Coordinate with internal departments for smooth client handling</li><li>Assist in administrative tasks as assigned by management</li></ul>Requirements<ul><li>Minimum 1&ndash;3 years of experience as a Receptionist or Front Desk Officer</li><li>Excellent communication skills in English &amp; [local language]</li><li>Strong computer knowledge (MS Office, scheduling software, CRM systems)</li><li>Presentable personality with professional grooming</li><li>Ability to multitask and work under pressure</li><li>Strong organizational and problem-solving skills</li></ul>What We Offer<ul><li>Attractive salary package with monthly incentives</li><li>Professional and supportive work environment</li><li>Growth opportunities in administration and management</li><li>Staff benefits (discounts, allowances, training)</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Female Receptionist – Immediate Hiring

Cybernet Internet Services Pvt. Ltd.

About UsCybernet is a leading Internet and Data Communication Network Service Provider in Pakistan. We are present in 25 cities with more than 1500 B2B clients of innovative enterprise solutions and above 200,000 B2C consumers of Stormfiber.Our increasingly diverse team is dedicated to achievement. We empower our people to use their spaces, passions, and talents to perform at their best.We grow because our people grow with us. Join the Cybernet family.SummaryWe are looking for an enthusiastic Retention Officer to contribute to retaining customers for our company. You will be responsible for retaining customers by assisting and guiding the over the phone and maintaining good customer relationships.An effective Retention Officer must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone including working on data provided to guide customers dealing with complaints and doubts.Retention Officer is primarily responsible for ensuring that customers or employees remain engaged with a company and do not leave or churn. This role is crucial in maintaining long-term relationships and stability within an organization.Responsibilities&middot; Contact potential or existing customers to inform them about a product or service using scripts&middot; Answer questions about products or the company&middot; Ask questions to understand customer concerns and address them&middot; Work on customer complaints to retain them.&middot; Enter and update customer information in the database&middot; Take and process orders in an accurate manner&middot; Go the &ldquo;extra mile&rdquo; .&middot; Keep records of calls and sales and note useful informationRequirements ( Females only)&middot; High school diploma: BSc/BA will be a plus (Females only)&middot; Proven experience as a Retention Officer representative or other sales/customer service role&middot; Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems&middot; Ability to learn about products and services and describe/explain them to prospects&middot; Excellent knowledge of English&middot; Excellent communication and interpersonal skills&middot; Cool-tempered and able to handle rejection&middot; Outstanding negotiation skills with the ability to resolve issues and address complaintsJob Type: Full-timeWork Location: In person

Nadeem's Caterers & event Management

<ul><li>Welcome Guests</li><li>Review arrival lists and records</li><li>Receive and take care of special guests</li><li>Answer the inquiries of clients on a timely basis</li><li>Assist the other staff members in preparing welcome folders for the guests</li><li>Give the required information about different areas of our hotel to the guests</li><li>Promote the services provided by our hotel</li><li>Foresee the needs of clients and ensure clients are satisfied with our service while residing at our hotel</li><li>Address grievances issues and inform Guest Relations Manager as and when required.</li><li>Record all necessary data and information in the designated registers everyday.</li></ul>Job Type: Full-timePay: From Rs35,000.00 per monthWork Location: In person

Front Desk Officer / GRO ( Female)

Explore 1817+ Front desk person in Lahore this September. Find roles across top companies and apply now to boost your career.

1817 front desk person jobs IN Lahore

Front Desk Officer (Female)

Front Desk Officer

Front Desk Office Receptionist ( Female)

FDO (Female)

Female Receptionist – Immediate Hiring

Front Desk Officer

Front Desk Officer / GRO ( Female)