front desk representative

CANADA CREEK RANCH

<div>Front Desk Office Assistant

Prestigious Hunt Club is seeking a friendly and service orientated person to join our amazing front desk office team!

Assists members and their guests in all front office related areas in an efficient, courteous and professional manner that maintains high standards of service and hospitality. This position is one of our initial faces of the club and is held to a high standard. 
Brief Job Description-

Receptionist:
<ul><li>Register member &amp; guest accommodations; complies with special requests whenever possible</li></ul>
<ul><li>Thoroughly understands and follows proper credit, cash-checking and cash handling policies and procedures</li></ul>
<ul><li>Operates and manages front office equipment</li></ul>
<ul><li>Uses proper telephone etiquette</li></ul>
<ul><li>Maintains cleanliness and neatness of the front desk area</li></ul>
<ul><li>Interacts with members answering questions, solving problems, overseeing services and cleanliness and showing the ranch to visitors</li></ul>
<ul><li>Responds to member billing inquiries</li></ul>
<ul><li>Performs general office tasks not limited to word processing and dictation</li></ul>
<ul><li>Performs other ad-hoc duties as assigned by his/her supervisors</li></ul> 
Reports to: Office Manager or On Call Manager if direct report in not available</div>

Front Desk Receptionist

Schulte Hospitality Group

<div>
 
 Schulte Companies
 
 is seeking an energetic, experienced, and hands on
 
 Guest Service Representative
 
 to join our team!
 
 Schulte Companies
 
 is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
 
 
 What's In It For You? When You Join Schulte Companies You'll Be Part Of a Team Committed To An Inclusive, Employee-focused Workplace That Is Invested In Your Development. We Want You To Feel Engaged, Empowered, And Excited To Grow With Us. After All, We Believe Our Greatest And Most Valuable Asset Is Our People! Schulte Companies Provides a Rewarding, Fun And Flexible Work Environment, Exciting Perks, An Atmosphere Designed To Encourage And Promote Career Growth Within The Company And a Robust Benefit Package Including, But Not Limited To
 
 
 Work Today, Get Paid today, with
 
 Daily Pay!
 
 
 
 Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
 
 
 Multiple Health Insurance and Life Insurance options
 
 
 401k Plan + Company Match for eligible associates
 
 
 Paid Time Off
 
 
 Holiday Pay
 
 
 Pet Insurance
 
 
 Employee Assistance Program
 
 
 Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
 
 
 
 Our Company:
 
 
 Schulte Companies
 
 is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
 
 
 
 Job Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Greets guests as they arrive, focus on personal recognition
 </li>
 <li>
 Reviews arrival lists daily and assists in preparing and assembling welcome amenities
 </li>
 <li>
 Escort VIPs to room and check them in prior to arrival
 </li>
 <li>
 Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
 </li>
 <li>
 Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
 </li>
 <li>
 Keep front desk area clean and organized.
 </li>
 <li>
 Assisting with lobby activation as needed.
 </li>
 <li>
 Utilize proper procedures when handling guest PPI data.
 </li>
 <li>
 Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
 </li>
 <li>
 Attends promptly to guest needs and inquiries
 </li>
 <li>
 Perform various other duties as assigned
 </li>
 <li>
 Perform various other duties as assigned to meet business objectives
 
 
 </li>
 </ul>
 
 Education And Experience
 
 
 
 <ul>
 <li>
 Minimum of one (1) year in Front Desk Operations
 </li>
 <li>
 In-depth knowledge of hotel Front Desk operations
 </li>
 <li>
 Minimum of High School education
 
 
 </li>
 </ul>
 
 Knowledge, Skills And Abilities
 
 
 
 <ul>
 <li>
 Basic computer skills
 </li>
 <li>
 Ability to communicate effectively verbally and in writing
 </li>
 <li>
 Ability to exceed expectations of guests and team members
 </li>
 <li>
 Excellent time management skills
 </li>
 <li>
 The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
 </li>
 <li>
 Schulte Companies is an Equal Opportunity Employer.
 </li>
 </ul>
</div>

Front Desk Agent - Part Time

Blue Sky Hospitality Solutions

<div>
 
 Front Desk
 
 
 
 
 Twelve Downtown Hotel, Autograph Collection - Atlanta, GA
 
 
 
 
 Position Summary
 
 
 
 Twelve Downtown Hotel, Autograph Collection in Atlanta, GA is seeking a dedicated and reliable
 
 Front Desk
 
 to join our team. This role combines both guest service and accounting responsibilities, ensuring seamless operations at the front desk and overnight auditing. The ideal candidate will assist with guest check-ins and check-outs, handle inquiries, resolve complaints, and perform critical accounting tasks, including balancing daily revenue and preparing reports. You will play a crucial role in delivering exceptional customer service and ensuring the accuracy of hotel financial transactions.
 
 
 
 Key Responsibilities
 
 
 
 
 Guest Service:
 
 
 
 <ul>
 <li>
 Greet and assist guests with check-in and check-out procedures, ensuring a positive experience.
 </li>
 <li>
 Handle guest inquiries, requests, and complaints in a friendly and efficient manner, following the &ldquo;Make it Right&rdquo; guidelines.
 </li>
 <li>
 Maintain confidentiality and security of guest information, ensuring safe and accurate room access.
 </li>
 <li>
 Provide hotel information, including amenities, services, and local attractions.
 </li>
 <li>
 Ensure a smooth guest experience by providing assistance during overnight hours.
 
 
 </li>
 </ul>
 
 Accounting &amp; Auditing
 
 
 
 <ul>
 <li>
 Balance and audit daily room revenue, food and beverage charges, guest accounts, and cashier reports.
 </li>
 <li>
 Complete and transmit daily management and accounting reports, ensuring accuracy in all revenue and expense records.
 </li>
 <li>
 Prepare customer tracking reports, market segmentation reports, and other documents relevant to daily hotel operations.
 </li>
 <li>
 Handle cash, credit card transactions, and process guest accounts accurately upon check-out.
 </li>
 <li>
 Ensure the correct posting of room rates, taxes, and any additional charges.
 
 
 </li>
 </ul>
 
 Administrative Tasks
 
 
 
 <ul>
 <li>
 Input and retrieve guest information using the hotel management system.
 </li>
 <li>
 Maintain accurate records of guest stays, transactions, and charges.
 </li>
 <li>
 Ensure front desk area is clean, organized, and well-stocked with materials (pens, forms, etc.).
 </li>
 <li>
 Monitor office supplies and place orders when necessary.
 
 
 </li>
 </ul>
 
 Safety &amp; Security
 
 
 
 <ul>
 <li>
 Follow hotel safety policies and procedures and use safety equipment as required.
 </li>
 <li>
 Report accidents, injuries, or any security concerns promptly to management.
 </li>
 <li>
 Maintain a safe, clean, and organized work environment.
 
 
 </li>
 </ul>
 
 General Duties
 
 
 
 <ul>
 <li>
 Exhibit in-depth knowledge of hotel services, room types, rates, promotions, and amenities.
 </li>
 <li>
 Perform any other duties as assigned by management, such as assisting with guest services or additional front desk responsibilities.
 </li>
 <li>
 Ensure smooth operation of front desk services during the night shift, including maintaining a welcoming and efficient atmosphere.
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 <ul>
 <li>
 High school diploma or equivalent required; college degree preferred.
 </li>
 <li>
 Previous experience in a front desk or night auditor position is preferred.
 </li>
 <li>
 Basic accounting or bookkeeping knowledge is a plus.
 </li>
 <li>
 Strong communication skills, both written and verbal.
 </li>
 <li>
 Proficiency in MS Office, particularly Excel and Word.
 </li>
 <li>
 Familiarity with hotel management systems or front desk software.
 </li>
 <li>
 Ability to accurately handle cash and credit transactions.
 </li>
 <li>
 Exceptional attention to detail and organizational skills.
 </li>
 <li>
 Ability to resolve guest concerns calmly and professionally.
 </li>
 <li>
 Ability to work independently with minimal supervision.
 </li>
 <li>
 Flexibility to work overnight shifts, including weekends and holidays.
 </li>
 <li>
 Knowledge of local attractions and transportation is a plus.
 
 
 </li>
 </ul>
 
 Physical Demands
 
 
 
 <ul>
 <li>
 Ability to stand for long periods (up to 75% of the shift).
 </li>
 <li>
 Some lifting and carrying may be required.
 </li>
 <li>
 Must maintain a professional appearance and demeanor at all times.
 
 
 </li>
 </ul>
 
 Work Schedule
 
 
 
 <ul>
 <li>
 Must be able to work flexible overnight shifts, including weekends and holidays.
 
 
 </li>
 </ul>
 
 Blue Sky Hospitality Solutions is an Equal Opportunity Employer.
 
 
 
 We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristics.
 
 
 By applying for this position, you acknowledge and agree to meet the essential responsibilities and qualifications outlined in this job description.
</div>

Front Desk -Twelve Downtown Hotel, Autograph Collection-Atlanta GA

<div>
 The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest&rsquo;s stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel&rsquo;s vision, mission, and core values.
 
 
 
 Must be available to work Thursday, Friday, Saturday, and Sunday shifts, including holidays. Must be available to work 3:00 pm - 11:00 pm and 11:00 pm - 7:00 am shifts
 
 
 
 
 Compensation:
 
 $15 hourly
</div>

Front Desk Agent

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 Meet us in Atlanta, and we&rsquo;ll show you what it means to have fun, Southern style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street, and the lush expanses of Piedmont Park. Indulge in French inspired luxury, where classic French flavors meet modern elegance of our Brasserie Margot, or treat yourself to some relaxation at our tranquil Spa. Come experience the fun and charm of Atlanta!
 
 
 
 About The Role
 
 
 
 The Front Desk Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest&rsquo;s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
 </li>
 <li>
 Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
 </li>
 <li>
 Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone;
 </li>
 <li>
 Resolves guest complaints, and find opportunities to recognize and personalize the service
 </li>
 <li>
 experience for all guests
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 One + years experience working within a luxury hotel or similar environment is considered an asset
 </li>
 <li>
 Excellent interpersonal skills and communication skills
 </li>
 <li>
 Cross cultural sensitivity, and customer service orientation
 </li>
 <li>
 Guest centricity and understanding the importance of guest&rsquo;s preferences.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive Salary, wages, and a comprehensive benefits package
 </li>
 <li>
 Excellent Training and Development opportunities
 </li>
 <li>
 Employee Discount for stays at any Four Seasons worldwide
 </li>
 <li>
 Complimentary Dry Cleaning for Employee Uniforms
 </li>
 <li>
 Complimentary Employee Meals
 </li>
 <li>
 Discounted rates for Parking and/or Marta
 
 
 </li>
 </ul>
 
 Schedule &amp; Hours
 
 
 
 <ul>
 <li>
 Full Time
 </li>
 <li>
 Eight-hour shift; scheduled days and times may
 
 
 </li>
 </ul>
 vary based on need.
 
 
 Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
</div>

Residence Inn by Marriott

Home2/Tru by Hilton is seeking an experienced Front Desk Night Auditor, Competitive pay rate, employee discounts, and more.ResponsibilitiesGreet guests and check them in and out of the hotel. Working overnight hours. Answer phone calls and respond to emails and guest inquiries promptly and professionally Assist guests with making reservations, arranging transportation, and providing recommendations for local attractions and dining Process payments and handle cash and credit card transactions accurately and securely Maintain accurate records of guest interactions, reservations, and payments in the hotel management system Ensure compliance with hotel policies and procedures, including safety and security protocols Work collaboratively with other hotel staff to ensure a seamless guest experience Perform other duties as assigned by the Assistant General Manager or General ManagerJob RequirementsHigh school diploma or equivalent required; some college coursework in hospitality management or a related field preferred Previous experience in hotel front desk operations or customer service preferred Excellent communication and customer service skills Strong attention to detail and ability to multitask effectively Strong problem-solving and decision-making abilities Ability to work well under pressure and in a fast-paced environment Flexibility to work weekends and holidays as needed Knowledge of hotel industry best practices and trends Proficiency in Microsoft Office and hotel management software preferred Benefits: Competitive salary Opportunities for career advancement within the company To apply, Please submit your resume detailing your qualifications and experience in hotel front desk operations or customer service. We look forward to hearing from you!Job Type: Full-timePay: $17.00 - $18.00 per hourBenefits:<ul><li>Employee discount</li><li>Paid time off</li></ul>Schedule:<ul><li>8 hour shift</li><li>Evening shift</li><li>Holidays</li><li>Night shift</li><li>Overnight shift</li><li>Weekends as needed</li></ul>Experience:<ul><li>Hotel experience: 1 year (Preferred)</li></ul>Work Location: In person

Hotel Night Auditor

Zion Memorial Gardens

Job Summary (Remote 3 days/ Birmingham AL office 2 days) We are seeking a detail-oriented and proactive Office Assistant to join our team. The ideal candidate will be responsible for providing administrative support to ensure efficient operation of the office and must be willing to travel to Birmingham office two days out of the week (travel expenses will be covered). This role involves a variety of tasks including managing front desk duties, handling multi-line phone systems, processing payments, and assisting with bookkeeping and data entry. A successful Office Assistant will possess strong organizational skills, excellent customer service abilities, and proficiency in various office software.Responsibilities<ul><li>Must travel to Birmingham, AL office two days out of the work week (travel expenses will be covered)</li><li>Greet visitors and manage front desk operations with professionalism and courtesy.</li><li>Answer and direct incoming calls using multi-line phone systems while maintaining proper phone etiquette.</li><li>Perform data entry tasks accurately and efficiently, ensuring all information is up-to-date in the system.</li><li>Assist with scheduling appointments and conducting meetings with customers.</li><li>Maintain organized filing systems for both physical and digital documents.</li><li>Provide customer support by addressing inquiries and resolving issues promptly.</li><li>Utilize Google Workspace for document creation and spreadsheets.</li><li>Support bookkeeping tasks including invoicing and expense tracking as needed.</li><li>Collaborate with team members on various administrative projects to improve office efficiency.</li></ul>Preferred<ul><li>Degree in Business (communications is appreciated as well)</li></ul>Qualifications<ul><li>Previous office experience or clerical experience is preferred.</li><li>Proficiency in QuickBooks is a plus; familiarity with bookkeeping practices is beneficial.</li><li>Strong computer skills including Google Workspace applications.</li><li>Excellent organizational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail.</li><li>Demonstrated time management skills to prioritize workload effectively.</li><li>Ability to work independently as well as collaboratively within a team environment. Join us in creating a welcoming atmosphere while ensuring the smooth operation of our office!</li></ul>Pay: $18.00 - $22.00 per hourWork Location: Hybrid remote in Atlanta, GA 30328

Travelling/Remote Office Assistant

Explore 120+ Front desk representative in Atlanta this March. Find roles across top companies and apply now to boost your career.

120 front desk representative jobs In Atlanta

Front Desk Receptionist

Front Desk Agent - Part Time

Front Desk -Twelve Downtown Hotel, Autograph Collection-Atlanta GA

Front Desk Agent

Front Desk Receptionist

Hotel Night Auditor

Travelling/Remote Office Assistant