front desk representative

MCR Hotels

<div>
 <strong>
  Aloft Atlanta Downtown
  <br/>
  <br/>
 </strong>
 <strong>
  SECTION ONE: MCR Universal Role Standards
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  <br/>
 </strong>
 <strong>
  Executive Summary
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 </strong>
 CLEANLINESS and FRIENDLINESS!
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 The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.
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 <strong>
  AREAS OF EXCELLENCE
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 </strong>
 <ul>
  <li>
   Happy Guests
  </li>
  <li>
   Spotless Cleanliness
  </li>
  <li>
   Product Consistency &amp; Quality
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  <li>
   Teamwork
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  </li>
 </ul>
 <strong>
  Duties and Expectations
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 </strong>
 <ul>
  <li>
   Happy Guests
  </li>
  <li>
   Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
  </li>
  <li>
   Name Use: Use the guests&rsquo; names whenever possible, ensuring they feel properly welcomed.
  </li>
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   Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.
  </li>
  <li>
   Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.
  </li>
  <li>
   Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.
  </li>
  <li>
   Events: Awareness and support for all groups and events at the hotel.
  </li>
  <li>
   Technology: Understanding of relevant technology for each role.
  </li>
  <li>
   Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.
  </li>
  <li>
   Spotless Cleanliness
  </li>
  <li>
   Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
  </li>
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   Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
  </li>
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   Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.
  </li>
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   Product Consistency &amp; Quality
  </li>
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   Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.
  </li>
  <li>
   Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.
  </li>
  <li>
   Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.
  </li>
  <li>
   Teamwork
  </li>
  <li>
   Communication: Communication between Team Members should be clear, honest, and professional.
  </li>
  <li>
   Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR&rsquo;s guests.
  </li>
  <li>
   Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.
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  </li>
 </ul>
 <strong>
  SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations
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  <br/>
 </strong>
 The core mission of the
 <strong>
  Front Desk Agent
 </strong>
 is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner.
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 <strong>
  Other Duties And Expectations
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 </strong>
 <ul>
  <li>
   Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable.
  </li>
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   Rate Schedule: Up-to-date understanding of room rates, promotions.
  </li>
  <li>
   Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.
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  </li>
 </ul>
 <strong>
  SECTION THREE: Success Metrics
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 </strong>
 <strong>
  Happy Guests
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 </strong>
 <ul>
  <li>
   Management Performance Ratings
  </li>
  <li>
   Guest Satisfaction Scores/Intent to Return
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  </li>
 </ul>
 <strong>
  Spotless Cleanliness
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 </strong>
 <ul>
  <li>
   GM/AGM Spot Checks
  </li>
  <li>
   Leadership Walk-throughs (RVP, etc.)
  </li>
  <li>
   Guest Ratings/Reviews
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   <br/>
  </li>
 </ul>
 <strong>
  Product Consistency &amp; Quality
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Checklist Tracking
  </li>
  <li>
   Management Performance Ratings
  </li>
  <li>
   Guest Ratings
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Teamwork
  <br/>
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 </strong>
 <ul>
  <li>
   Management Performance Ratings
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  </li>
 </ul>
 <strong>
  SECTION FOUR: Qualifications &amp; Requirements
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 </strong>
 <strong>
  Qualifications &amp; Requirements
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 </strong>
 <ul>
  <li>
   Experience in a hospitality, service, consumer-facing franchise or related field preferred.
  </li>
  <li>
   Can-Do Attitude: Must have a positive attitude and willingness to learn.
  </li>
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   Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
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   Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
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   Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
  </li>
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   Communication Skills: Must be able to convey information and ideas clearly.
  </li>
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   Hospitality and Guest Service: Must have a desire to serve all guests.
  </li>
  <li>
   Age Requirement: Must be 18 years of age or older to perform this job.
  </li>
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   Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
  </li>
  <li>
   Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
  </li>
  <li>
   Breaks: Clock in/out for breaks at the designated time on your schedule.
  </li>
  <li>
   Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
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  </li>
 </ul>
 <strong>
  Physical Working Demands &amp; Working Environment
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 </strong>
 The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:
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 <ul>
  <li>
   Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
  </li>
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   Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
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   Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.
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   Inspect and visually observe details at close range (within a few feet) and from long range.
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   Occasionally required to lift packages or general office equipment.
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 </ul>
 The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).
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 <strong>
  Language + Reasoning Skills:
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 </strong>
 <ul>
  <li>
   Read, write, understand and communicate with others effectively using the English language.
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  </li>
 </ul>
 <strong>
  Note:
 </strong>
 This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
 <strong>
  Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
 </strong>
 The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
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 <strong>
  Our Company
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 </strong>
 <ul>
  <li>
   MCR is the 3rd-largest hotel owner-operator in the United States.
  </li>
  <li>
   Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
  </li>
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   MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
  </li>
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   MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
  </li>
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   MCR was named one of Fast Company&rsquo;s 10 Most Innovative Travel Companies of 2020.
  </li>
  <li>
   MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
  </li>
  <li>
   For the TWA Hotel at New York&rsquo;s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA
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  </li>
 </ul>
 <strong>
  What we offer/What&rsquo;s in it for you?
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 </strong>
 <ul>
  <li>
   Hotel Discounts
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   Weekly Pay
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   Paid Time Off
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   Retirement Options
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   Referral bonuses
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   Career advancement &amp; upward mobility
  </li>
  <li>
   Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
  </li>
 </ul>
</div>


Front Desk Agent

HVMG - Hospitality Ventures Management Group

<div>
 As a Front Desk Agent, you will be the first point of contact for fans, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing fan inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless fan experience.
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 <br/>
 Key Responsibilities
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 <ul>
  <li>
   You will be the friendly and attentive face of our hotel, ensuring fans receive a warm welcome and assistance throughout their stay.
  </li>
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   Your daily tasks will include checking fans in and out, answering inquiries, and providing information about hotel services and local attractions.
  </li>
  <li>
   You will report to the Front Office Manager or Front Office Supervisor.
  </li>
  <li>
   A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.
   <br/>
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  </li>
 </ul>
 Education &amp; Experience
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 <br/>
 Hotel experience is always a plus! Applicants should have:
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 <ul>
  <li>
   A combination of education and experience.
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  </li>
 </ul>
 What You&rsquo;ll Need to Succeed
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 <ul>
  <li>
   Eligible to work in the United States
  </li>
  <li>
   Ability to read, write, and communicate effectively in English
  </li>
  <li>
   Ability to sit, stand, bend, kneel, and lift as required&mdash;with or without reasonable accommodations
  </li>
  <li>
   Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
  </li>
  <li>
   A warm, professional demeanor that reflects HVMG&rsquo;s Culture of Excellence
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  </li>
 </ul>
 Why Our Associates Love HVMG
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 <ul>
  <li>
   Career growth opportunities across our nationwide portfolio
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   Flexible scheduling
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   Access up to 40% of your earned wages before payday with PayActive
  </li>
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   Paid Time Off (PTO) and Paid Holidays
  </li>
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   Full healthcare benefits: medical, dental, and vision
  </li>
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   401(k) with guaranteed 4% match and no vesting period
  </li>
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   Exclusive hotel and food &amp; beverage discounts
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  </li>
 </ul>
 <strong>
  About HVMG
  <br/>
  <br/>
 </strong>
 Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
 <br/>
 <br/>
 We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
 <br/>
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 The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
 <br/>
 <br/>
 HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
</div>


Medical Center Ophthalmology Associates

<div>Company Overview:
<div>
Medical Center Ophthalmology Associates located in San Antonio Texas offers compassionate care for every eye condition.(MCOA) Board certified physician's offer comprehensive eyecare their team is totally dedicated to help you see better.</div>
Position Summary:
<div>
The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete and accurate demographic, financial and insurance information, required for billing and collecting patient accounts. The Front Office Associate performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the medical office. The Front Office Associate may answer multiple phone lines, schedule appointments, assist in processing medical records requests, enter patient demographic and insurance information, and accept patient payments.</div>
Responsibilities:
<ul><li>Displays high level of professionalism and gives superb customer service
</li><li>Obtains and reviews patient demographic and insurance information for accuracy
</li><li>Verifies insurance and collects copays, co-insurance, and outstanding balances</li><li>Ensures all patient intake forms are signed and complete
</li><li>Answers patient communication pathways including multiple phone lines, Solution Reach Conversations Messaging Portal, and email/fax</li><li>Schedules appointments
</li><li>Processes medical record requests per policies and procedures
</li><li>Coordinates with Clinical Staff to ensure optimal patient experience</li></ul>
Qualifications:
<div>
Education:
</div><ul><li>High School Diploma or Equivalent Certificate</li></ul><div><br>
</div><div>Required Skills:
</div><ul><li>Minimum 2 years of experience in a medical office/health care setting
</li><li>Minimum 2 years of health care insurance experience
</li><li>Strong computer knowledge and skills with a minimum typing speed of 30 WPM
</li><li>Strong desire to assist others and provide excellent customer service
</li><li>Must be highly dependable and organized
</li><li>Outstanding interpersonal skills
</li><li>An impeccably clean, polished, professional image
</li><li>The ability to learn quickly, retain training, problem solve and think independently</li></ul><div><br>
</div><div>Preferred Skills:
</div><ul><li>Understanding of medical terminology</li></ul>
Company Benefits:
<p>
We offer a competitive benefits package to our employees:</p><ul><li>
Medical</li><li>
Dental</li><li>
Vision</li><li>
401k w/ Match</li><li>
HSA/FSA</li><li>
Telemedicine</li><li>
Generous PTO Package</li></ul><p>
We also offer the following benefits for FREE:</p><ul><li>
Employee Discounts and Perks</li><li>
Employee Assistance Program</li><li>
Group Life/AD&amp;D
</li><li>Short Term Disability Insurance
</li><li>Long Term Disability Insurance
</li></ul><p>EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p></div>

Front Desk Associate

Urskin med spa

<p><b>Overview</b><br/>We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a smooth and professional experience. Your proactive approach and excellent organizational skills will help maintain an efficient office environment while providing exceptional customer service. This paid position offers an exciting opportunity to develop your administrative expertise and contribute to a dynamic team. We are a brand new company, we are seeking somebody who is open minded, and ready to grow with the company!</p><p><b>Duties</b></p><ul><li>Greet visitors warmly, verify appointments, and direct them appropriately to ensure a positive first impression</li><li>Manage multi-line phone systems with professionalism, answering inquiries promptly and routing calls accurately</li><li>Handle incoming and outgoing correspondence, including emails, mail, and packages with attention to detail</li><li>Maintain organized filing systems, data entry records, and ensure all documents are accurately proofread and stored</li><li>Schedule appointments, manage calendars, and coordinate meetings</li><li>Support office management tasks such as inventory tracking, and basic bookkeeping</li><li>Provide customer support by addressing inquiries efficiently, offering assistance, and maintaining excellent phone etiquette</li><li>Maintaining out social media up to date, making stories and posts, as well as brining some creative ideas</li></ul><p><b>Qualifications</b></p><ul><li>Proven office or clerical experience with strong organizational skills and attention to detail</li><li>Experience with multi-line phone systems and excellent phone etiquette</li><li>Bilingual abilities are highly desirable to serve diverse client needs effectively</li><li>Familiarity with office management tasks such as filing, proofreading, calendar management, and time management techniques</li><li>Previous experience in customer service or as a receptionist in medical or dental settings is a plus</li><li>Strong typing skills along with good organizational and administrative capabilities to handle multiple priorities efficiently</li><li>Some skill in basic social media posting and up keeping</li></ul><p>Join us in creating a welcoming environment where professionalism meets enthusiasm! This role is perfect for someone eager to grow their administrative skills while supporting a vibrant team dedicated to excellence.</p><p>Pay: From $15.00 per hour</p><p>Work Location: In person</p>

Front Desk Receptionist

Hyatt Centric

<div>
 <strong>
  Organization- Hyatt Centric Atlanta Buckhead
  <br/>
  <br/>
 </strong>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!
 <br/>
 <br/>
 Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
 <br/>
 <br/>
 At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
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 <br/>
 <strong>
  About Hyatt Centric Buckhead
  <br/>
  <br/>
 </strong>
 <em>
  Representing the storied history of Buckhead, the newly opened Hyatt Centric Buckhead Atlanta is an upscale, stylish boutique hotel that embodies the district&rsquo;s unique legacy. The hotel&rsquo;s design is inspired by Georgia&rsquo;s ancient pottery heritage coupled with the evolution of a modern Buckhead as a premier fashion, business, and entertainment destination. Following a global spirit of vibrant color, style, and patterns, this hotel celebrates the Buckhead clay, pottery, and sculpture lore to offer you an once-in-a-lifetime experience.
  <br/>
  <br/>
 </em>
 <em>
  Located along the edge of Lenox Square shopping center and close to Path400, Shops Around Lenox, and Phipps Plaza, guests will enjoy having a bounty of plentiful dining and entertainment options to explore. Check into luxury rooms and suites, wine and dine atop a rooftop lounge, find social and event spaces, and the hottest culinary experience around town.
  <br/>
  <br/>
 </em>
 <em>
  Filled with vibrant and globally inspired approachable surroundings, Three Arches offers a culturally diverse menu drawing upon the simplicity of BBQ in an environment that is likewise relaxed, yet luxurious. Using fresh, high-quality ingredients married with spices and in-house curated accompaniments that elevate their pure flavors, the menu offers guests an authentic taste of pan-Mediterranean dining.
  <br/>
  <br/>
 </em>
 <em>
  Spaceman is the coolest rooftop bar in the city, located on the 15 th Floor, and overlooking all of Atlanta. Our guests take in amazing views of Buckhead and the surrounding lively Lenox Square District from Spaceman&rsquo;s rooftop lounge and bar where guests can enjoy interior seating and an exterior lounge-style area year-round. Here is where locals and hotel guests alike find simple, delicious, and shareable dishes along with craft cocktails to savor with friends against a scenic Atlanta in the background.
  <br/>
  <br/>
 </em>
 <em>
  <strong>
   Hyatt Hotels and Resorts offers a competitive benefits package which includes:
   <br/>
   <br/>
  </strong>
 </em>
 <ul>
  <li>
   Complimentary and discount room stays at other Hyatt Hotels and Resorts
  </li>
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   An extensive global network of advancement opportunities
  </li>
  <li>
   Competitive medical, dental, and vision options
  </li>
  <li>
   401k Retirement with matching options
  </li>
  <li>
   Fitness, mobile service, and various other discounts are available to Team members
  </li>
  <li>
   Paid Holidays, Vacation, and Sick Time
   <br/>
   <br/>
  </li>
 </ul>
 Click here to spend a &lsquo;day in the life&rsquo; of a hospitality professional at a full-service hotel via our virtual reality experience.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A true desire to satisfy the needs of others in a fast paced environment.
  </li>
  <li>
   Refined verbal and written communication skills
  </li>
  <li>
   Ability to stand for long periods of time.
   <br/>
   <br/>
  </li>
 </ul>
 Use your past hotel job experience to make a difference at Hyatt. For immediate consideration for the Front Office Associate position, click Apply Now and complete an application for the Front Office Associate position on the Hyatt Careers Site!
 <br/>
 <br/>
 <em>
  <strong>
   All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
  </strong>
 </em>
</div>


Front Desk Agent/Host

Allied Universal

<div><p>Security Officer Armed Lobby Concierge</p><h2 class="jobSectionHeader"><b>
Overview</b></h2><p>
Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
</p><h2 class="jobSectionHeader"><b>Job Description</b></h2><p><br>
As a <b>Security Officer Armed Lobby Concierge</b> in <b>Atlanta, GA</b>, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a premier financial institution location as an armed Front Desk professional, where you will greet visitors, manage access, monitor activity, and provide outstanding customer service and communication. In this stationary role, you will help support a professional environment through strong presence, sound judgment, and security-related awareness, while reflecting our agile, reliable, innovative culture built on caring, teamwork, and integrity.
</p><p><b>Position Type: Part Time</b>
</p><p><b>Pay Rate: $20.06 / Hour
</b></p><p><b>Job Schedule:</b>
</p>DayTimeFri07:00 AM - 03:00 PMSat07:00 AM - 03:00 PMSun07:00 AM - 03:00 PM<p><b>
What You'll Do:</b>
</p><ul><li>Provide customer service to visitors, employees, and/or vendors by carrying out site-specific procedures and front desk protocols at a financial services location.</li>
<li>Monitor lobby and reception activity, verify identification and access permissions, and document visitor arrivals, departures, and/or deliveries in accordance with site guidelines.</li>
<li>Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, and communicate relevant details to site contacts and Allied Universal management.</li>
<li>Answer phones, assist with directions, and support badge, sign-in, and visitor management processes while maintaining awareness of security-related concerns at the front desk.</li>
<li>Help to deter unauthorized access by observing entry points, reporting suspicious behavior, and following emergency response activities when appropriate.</li></ul><p><b>
Minimum Requirements:</b>
</p><ul><li>Possess an armed guard card or license.</li>
<li>Have at least 6 months of armed security-related, law enforcement, and/or military experience.</li>
<li>Provide a DD214 with Honorable Discharge, an associate degree, 60 college credits, a police academy certificate, or a corrections academy certificate.</li>
<li>Be at least 21 years of age for armed roles.</li>
<li>Possess a high school diploma or equivalent.</li>
<li>As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li>
<li>Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li>
<li>As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li>
<li>Participate in industry-specific security training programs.</li>
<li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li>
<li>A valid driver's license will be required for driving positions only.</li></ul><p><b>
Why Join Us:</b>
</p><ul><li><b>Smart Tools:</b> Access to our exclusive technology to view and claim additional shifts to earn more.</li>
<li><b>Career Growth:</b> Get paid training and access to career growth opportunities.</li>
<li><b>Financial Benefits:</b> Participate in our retirement savings plan to invest in your future.</li>
<li><b>Exclusive Perks:</b> Enjoy discounts on top brands and services through our Perks Program.</li></ul><h2 class="jobSectionHeader"><b><br>
Closing</b></h2><p><b>
Allied Universal&reg; is an Equal Opportunity Employer.</b> All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
</p><p>If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
</p><h2 class="jobSectionHeader"><b>Requisition ID</b></h2><br>
2026-1577310</div>

Security Officer Armed Lobby Concierge

Acuity Inc.

<p></p><div><div><p>Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people&rsquo;s lives.</p></div><p></p><div><p><br>
We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals.</p></div><p></p><div><p><br>
Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com.</p></div><div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2></div><div><p>
The Security Receptionist is responsible for providing a professional, welcoming first point of contact while ensuring the safety and security of employees, visitors, and company property. This role blends customer-focused reception duties with visible security monitoring and administrative support. The position requires strong situational awareness, sound judgment, and the ability to remain calm while enforcing access policies. The role supports daily operations by coordinating visitors, monitoring facility activity, and responding appropriately to security or safety incidents.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2></div><div><ul><li><b>
Front Desk Operations &amp; Administrative Support</b> - Serve as the primary point of contact for employees, visitors, and guests by managing reception desk operations, coordinating visitor access and badging, handling mail and communications, supporting meetings and deliveries, maintaining accurate visitor records, and providing general administrative and customer service support while ensuring a professional and welcoming environment.</li><li><b>
Security Monitoring &amp; Access Control</b> - Provide a visible security presence at the front desk by monitoring access control systems, surveillance equipment, and visitor activity; enforce corporate security and access policies; prevent unauthorized entry to restricted areas; and maintain situational awareness to ensure the safety of employees, guests, and facilities.</li><li><b>
Incident Response &amp; Emergency Support</b> - Respond promptly to security incidents, emergencies, or suspicious activities in accordance with company procedures; support emergency response activities such as evacuations, medical incidents, and lockdowns; complete incident documentation; and communicate security events to appropriate management and security teams.</li><li><b>
Reporting, Documentation &amp; Site Coordination</b> - Prepare daily activity and incident reports, document irregularities or security concerns, maintain required logs and records, and coordinate with site leadership, executive assistants, and vendors regarding building access, events, and operational needs.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Requirements</b></h2></div><div><ul><li>
High School Diploma or GED Equivalent</li><li>
Minimum of four (4) years of progressively responsible experience in security management, military service, law enforcement, or a corporate security/reception environment.</li><li><b>
Customer Service &amp; Professional Presence:</b> Demonstrates a courteous, professional, and service‑oriented demeanor; serves as a welcoming first point of contact for employees, visitors, and clients; balances security requirements with a positive customer experience.</li><li><b>
Security Awareness &amp; Situational Judgment:</b> Maintains strong situational awareness; identifies potential security risks or irregularities; exercises sound judgment to prevent unauthorized access; responds appropriately to security concerns and emergencies.</li><li><b>
Access Control &amp; Technical Proficiency:</b> Demonstrates working knowledge of access control systems, CCTV/surveillance monitoring, visitor management tools, and general office technology; accurately documents activity and maintains required logs and reports.</li><li><b>
Incident Response &amp; Problem Solving:</b> Remains calm, composed, and decisive in high‑pressure situations; follows established protocols; responds promptly to incidents or emergencies; documents and reports issues accurately and timely.</li><li><b>
Administrative Organization &amp; Attention to Detail:</b> Manages multiple tasks and priorities effectively; maintains accurate visitor records, mail processing, and reports; ensures reception and administrative processes are completed accurately and consistently.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Requirements</b></h2></div><div><ul><li>
Associate&rsquo;s Degree or Bachelor&rsquo;s Degree. Preferred fields of study: Criminal Justice, Business Administration, Security Management, or a related discipline.</li><li>
Experience in a corporate, office, or professional services environment.</li><li>
Prior experience combining front desk/reception duties with security responsibilities.</li><li>
Experience working in structured corporate environments with established access and safety policies.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Travel Requirements</b></h2></div><div><ul><li>
Domestic travel up to 10%</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Requirements</b></h2></div><div><ul><li>
Sedentary Work &ndash; Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.</li><li>
This role involves sitting most of the time at a reception desk. Occasional standing, walking, or limited patrols may be required. Visual acuity required for monitoring screens, reading documents, and identifying visitors. Ability to communicate effectively in person, by phone, and via electronic means.</li></ul><p><br>
#LI-AP2</p></div></div></div><div><p>
We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.</p></div><p></p><div><p><br>
Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at (770) 922-9000, select option 4. Please clearly indicate what type of accommodation you are requesting and for what requisition.</p></div><p></p><div><p><br>
Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.</p></div><p></p><div><p><br>
Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.</p></div><p></p><p><br>
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Security Officer Armed Lobby Concierge

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