front desk representative

Starwood Hotels

<div>
 Grow with us...
 
 
 Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can&rsquo;t do it alone. That&rsquo;s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
 
 
 The Front Offices at SH Hotels &amp; Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand&rsquo;s best self.
 
 
 We&rsquo;re current searching for a warm, welcoming, articulate Front Desk Agent to ensure that every guest&rsquo;s experience is relaxing and effortless&mdash;at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we&rsquo;d love to chat.
 
 
 
 About You...
 
 
 
 Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience.
 
 
 Ability to speak a secondary language is a plus.
 
 
 Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented.
 
 
 Is flexible and willing to meet the demands of a 24-hour operation.
 
 
 
 About Us...
 
 
 
 As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
 
 
 Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
</div>

Front Desk Agent

South Florida Condominium Management

<div><div><div>Benefits:</div>
<ul><li>401(k)</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Vision insurance</li>
</ul></div><div><div>South Florida Condo Management manages condominium associations and commercial property. This position is responsible for daily Reception and Front Desk duties in support of the Property Manager, on-site staff, unit owners, tenants, vendors, and guests. 
</div><div>This is a full time position with various shifts. 
</div><div>Duties include but are not limited to: 
</div><ul><li>Using a multi-line telephone; answers and appropriately routes all incoming calls.</li>
<li>Receives, greets and checks-in visitors and vendors.</li>
<li>Provides general information regarding the property and directs inquiries to the appropriate staff member.</li>
<li>Receives and logs incoming packages and certified mail.</li>
<li>Responsible for the general maintenance of the front desk area (keeping a clean and safe work environment).</li>
<li>Logs and schedules maintenance work orders.</li>
<li>Makes satisfaction follow-up calls to residents when work orders are completed.</li>
<li>Provides administrative assistance to Property Manager, on-site staff.</li>
</ul><div>This position is best suited for a dependable individual who will be successful working independently and would enjoy taking ownership of the position. 
</div><div>The qualified candidate will: 
</div><ul><li>Have experience operating a multi-line telephone system and standard office equipment</li>
<li>Answer calls with courtesy, speed and accuracy</li>
<li>Communicate with residents and the public in a courteous and professional manner</li>
<li>Strong administrative, organization and customer service skills</li>
<li>Strong communication and interpersonal skills</li>
<li>Have a professional appearance and a can-do attitude.</li>
</ul><div>Job Type: Full-time 
</div><div>Benefits: 
</div><ul><li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul><div>Schedule: 
</div><ul><li>8 hour shift</li>
<li>Weekend availability</li>
</ul><div>Education: 
</div><ul><li>High school or equivalent (Required)</li></ul>
<div>Experience: 
</div><ul><li>Customer Service: 1 year (Required)</li>
<li>Front Desk: 1 year (Preferred)</li>
</ul><div>Language: 
</div><ul><li>English and Spanish (Preferred)</li></ul>
<div>TIMESHEETS:</div>
<div>Employee must clock in/out using an APP. Any overtime must be pre-approved in writing by employee&rsquo;s supervisor.</div></div></div>

Condominium Front Desk

Holiday Inn Express Doral

JOB DUTIES AND RESPONSIBILITIES<ul><li>Greets guests as they arrive, focusing on personal recognition in a warm and authentic manner</li><li>Reviews arrival list daily and assists in preparing and assembling welcome amenities</li><li>Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed</li><li>Responsible for issuing bank - Count bank at beginning and end of shift.</li><li>Ensure that all cash drops are done in accordance with proper cash handling procedures and report all cash over/ shorts to management</li><li>Maintains front desk area to be clean and organized</li><li>Assisting with lobby activation as needed</li><li>Utilize proper procedures when handling guest PPI data</li><li>Follows through and feels ownership of guest requests</li><li>Resolves guest complaints in a professional and efficient manner</li><li>Actively participates in Front Desk upsell program</li><li>Always retrieve necessary identification documents and form of payment upon guest arrival</li><li>Other duties as assigned</li><li>Follow the checklist when going through check-in or check-out with guests. Always retrieve necessary identification documents and form of payment upon arrival. </li><li>Attends promptly to guest needs and inquiries </li><li>Perform various other duties as assigned  </li></ul>EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations  Minimum of High School education KNOWLEDGE, SKILLS, AND ABILITIES Basic computer skills  Ability to communicate effectively verbally and in writing  Ability to exceed expectations of guests and team members  Excellent time management skills PERKS/BENEFITS Work Today, Get Paid Today with Daily Pay! Track your daily income with updates after every shift you work Transfer your earnings instantly or the next day Automatically save a portion of your paycheckJob Type: Full-timePay: $15.00 - $18.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Customer service: 1 year (Preferred)</li><li>IHG/ Holiday inn Express: 1 year (Preferred)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Work Location: In person

Guest Service Representative/Front Desk/ Night Audit

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 Poolside paradise meets city sleek under the Miami sun. Above the trendy Brickell Avenue &ndash; find the best of both big city adventure and a tropical getaway &ndash; arrive at our lifestyle-inspired lobby, savour the fun and flavourful dining experiences, and spend the day with a swim or sway in a hammock within our two-acre sun-kissed sanctuary. It&rsquo;s all set against the Miami skyline overlooking the city&rsquo;s fashionable art, dining, and entertainment scenes just minutes from our doorstep.
 
 
 Four Seasons Hotel Miami
 
 
 Four Seasons Hotel Miami is an urban oasis nestled in the residential side of Brickell surrounded by Miami&rsquo;s favorite neighborhoods. The Hotel offers a relaxing two-acre pool terrace, Equinox Fitness Center &amp; Spa, multi-million dollar art collection, an award winning steakhouse - EDGE Steak &amp; Bar, and connects guests to Miami&rsquo;s most alluring and vibrant destinations recommended by in-house experts.
 
 
 The Opportunity
 
 
 Four Seasons Hotel Miami is looking for
 
 Front Desk Agent
 
 who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization.
 
 
 Who We Look For
 
 
 We are looking for an individual who can be part of the Front Office team that we have built who has a passion for hospitality. You will be responsible for welcoming hotel guests with an emphasis on fulfilling requests, following special instructions and adhering to established credit policies and procedures.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest.
 </li>
 <li>
 Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.
 </li>
 <li>
 Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency. Reconciles all transactions at the close of each shift.
 </li>
 <li>
 Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.
 </li>
 <li>
 Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.
 </li>
 <li>
 Comply with Four Seasons&rsquo; Work Rules and Standards of Conduct.
 </li>
 <li>
 Work harmoniously and professionally with co-workers and supervisors.
 </li>
 <li>
 Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Ideal candidates will have at least 1 year hotel experience in a luxury hotel.
 </li>
 <li>
 Written, spoken and reading proficiency in the English language.
 </li>
 <li>
 Fluency in a language other than English strongly preferred.
 </li>
 <li>
 Must be able to work all shifts including AM, PM, weekends, and holidays.
 </li>
 <li>
 Computer knowledge.
 </li>
 <li>
 Knowledgeable of Miami areas
 </li>
 <li>
 We are hiring multiple shifts, one requires 2 Overnights and 3 day shifts.
 
 
 </li>
 </ul>
 Benefits Four Season Employees Enjoy
 
 
 <ul>
 <li>
 Energizing Employee Culture where you are encouraged to be your true self!
 </li>
 <li>
 Comprehensive learning and development programs to help you master your craft.
 </li>
 <li>
 Inclusive and diverse employee engagement events all year-round.
 </li>
 <li>
 Exclusive discount and travel programs with Four Seasons
 </li>
 <li>
 Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)
 </li>
 <li>
 And so much more!
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 <ul>
 <li>
 https://www.youtube.com/watch?v=lzq78MIkT2s&amp;t=3s
 </li>
 <li>
 https://www.instagram.com/fsmiami/?hl=en
 </li>
 <li>
 https://www.fourseasons.com/miami
 
 
 </li>
 </ul>
 Visa Requirements
 
 
 US work authorization is required.
 
 
 Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
</div>

Homewood Suites by Hilton

<div>General Job Description
The hotel front desk agent is the first person to interact with guests, providing exceptional customer service. As the hotel ambassador, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for maintaining and promoting hospitality at all times, welcoming and serving guests in a courteous and friendly manner.
Essential Functions<ul>
<li>
Maintain a personal demeanor that is friendly, cheerful and courteous at all times.</li>
<li>Greet guests on every interaction using the 10/5 or 15/5 rule.</li>
<li>Ensure that all guests feel welcomed to the property.</li>
<li>Register guests and assign rooms.</li>
<li>Conduct check-out processes.</li>
<li>Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.</li>
<li>Answer inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.</li>
<li>Respond to phone calls, and retrieve guest mail, faxes and packages.</li>
<li>Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.</li>
<li>Maintain a complete knowledge of: hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities.</li>
<li>Provide constant and consistent communication with other departments and supervisors/managers in order to ensure guest satisfaction.</li>
<li>Attend team meetings and celebrations.</li>
<li>Follow all company and safety and security policies and procedures along with all other company policies.</li>
<li>Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li>
<li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li>
</ul>
Education/Skill Requirements<ul>
<li>
High school graduate or GED completion.</li>
<li>Ability to communicate effectively and clearly.</li>
<li>Demonstrate good computer skills.</li>
<li>Accurately handle cash and post charges.</li>
<li>Hotel experience preferred but not mandatory, some customer service background required.</li>
<li>Ability to speak Spanish is a plus. Knowledge of computer terminology desired.</li>
<li>Must be willing and capable of passing Alcohol Compliance Certification during the first three months of employment.</li>
<li>Requires the ability to work varied shifts, including nights, weekends and holidays.</li>
<li>Time management skills.</li>
<li>Ability to communicate effectively with the public and other employees.</li>
</ul>
This private employer offers a Competitive Compensation, Benefits Package and Opportunity for Career Growth.
Benefits include:<ul>
<li>
Healthcare Insurance (Medical, Dental &amp; Vision)</li>
<li>401(k) Plan</li>
<li>STD &amp; LTD</li>
<li>Life Insurance</li>
<li>Wellness Program</li>
<li>Vacation/Paid Time Off</li>
<li>Tuition Assistance</li>
<li>Discounted Hotel Room Rates</li>
<li>Community Service Program</li></ul></div>

MGL Property Management Group LLC

Job Description &ndash; Part-Time Front Desk Associate (Clubhouse)Location: Miami, FL (near Ives Dairy Road &ndash; ZIP 33179) Role: Provide front desk and administrative support for clubhouse operations Type: Part-time Start Date: As soon as possible Work Permit: A valid U.S. work permit is required<ul><li>Weekends: Saturday and Sunday, 11:00 a.m. to 7:00 p.m. (16 hours/ per week)</li></ul>Main Responsibilities<ul><li>Staff the front desk at the clubhouse.</li><li>Greet residents and assist with general inquiries.</li><li>Answer phone calls and provide basic information to residents.</li><li>Distribute and activate fobs for clubhouse and community access.</li><li>Distribute vehicle decals and other community access items.</li><li>Update resident information in the system when needed.</li><li>Support the Property Manager with basic administrative tasks.</li></ul>Desired Skills<ul><li>Strong customer service and communication skills.</li><li>Comfortable using basic technology and office systems (portals, email, databases).</li><li>Organized and reliable.</li><li>Professional and friendly demeanor when interacting with residents.</li><li>Experience in front desk, customer service, or office support is a plus.</li><li>Tech</li><li>Bilingual required (Spanish).</li></ul>Work Location: In personPay: $17.00 per hourWork Location: In person

Part- Time Front Desk Associate

Zolid CO

<div>
 
 Position Overview
 
 
 
 The Front Office Assistant supports daily front desk operations by assisting visitors, managing communications, and ensuring a professional office environment.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Greet and assist visitors, clients, and staff in a professional manner
 </li>
 <li>
 Answer and direct incoming phone calls, emails, and inquiries
 </li>
 <li>
 Manage appointments, scheduling, and check-ins
 </li>
 <li>
 Maintain a clean and organized front office area
 </li>
 <li>
 Perform data entry, filing, and document management
 </li>
 <li>
 Provide general administrative and clerical support
 </li>
 <li>
 Coordinate with internal teams to support office operations
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong verbal and written communication skills
 </li>
 <li>
 Professional demeanor and customer-focused attitude
 </li>
 <li>
 Excellent organizational and multitasking abilities
 </li>
 <li>
 Basic computer proficiency (Microsoft Office or similar tools)
 </li>
 <li>
 Attention to detail and reliability
 </li>
 <li>
 Ability to work in a fast-paced environment
 </li>
 <li>
 Team-oriented mindset
 </li>
 <li>
 Previous front desk or administrative experience is a plus but not required
 </li>
 </ul>
</div>

Front Office Assistant

Explore 77+ Front desk representative in Miami this May. Find roles across top companies and apply now to boost your career.

77 front desk representative jobs In Miami

Front Desk Agent

Condominium Front Desk

Guest Service Representative/Front Desk/ Night Audit

Front Desk Agent

Front Desk Agent

Part- Time Front Desk Associate

Front Office Assistant