front desk representative

The Maercks Institute

<div>
 
 
 Company Description
 
 
 
 The Maercks Institute, founded by internationally recognized plastic surgeon Dr. Rian A. Maercks, is a premier aesthetic practice emphasizing natural beauty, structural integrity, and personalized care. With a unique approach derived from Dr. Maercks&rsquo; background in fine arts and philosophy, the Institute offers refined techniques like Cold-Subfascial Breast Augmentation&trade; and Aesthetic Facial Balancing&trade;, celebrated for achieving timeless, natural results. Unlike traditional practices, The Maercks Institute prioritizes tailored interventions developed through detailed consultations. This philosophy-driven practice redefines beauty standards by focusing on nuance, balance, and individualized refinement.
 
 
 
 
 
 
 Role Description
 
 
 
 We are seeking two Front Desk Concierges
 
 &nbsp;
 
 to serve as the first point of contact for patients across all stages of care, including consultations, surgical visits, post-operative appointments, and virtual consultations. This role is essential to maintaining a calm, professional, and elevated patient experience within a combined office and surgery center environment.
 
 
 
 
 
 
 
 This position is ideal for someone who thrives in a high-end medical setting, is highly organized, polished in presentation, and confident supporting both clinical and surgical workflows.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 Patient Experience &amp; Front Desk Operations
 
 
 <ul>
 <li>
 Perform opening and closing duties with consistency and attention to detail
 </li>
 <li>
 Greet patients and visitors with warmth, professionalism, and discretion
 </li>
 <li>
 Manage patient check-in and check-out for consultations, surgery days, post-operative visits, and follow-up appointments
 </li>
 <li>
 Maintain a calm, polished front-of-house environment at all times
 </li>
 <li>
 Ensure all required patient forms, surgical paperwork, and consent forms are completed and properly signed prior to services
 </li>
 <li>
 Review documentation for completeness before patients are roomed
 </li>
 <li>
 Prepare patients and doctor for virtual consultations, including intake completion and coordination with staff
 </li>
 <li>
 Room patients as needed and assist with patient flow throughout the day
 </li>
 <li>
 Uphold patient privacy and confidentiality in strict compliance with HIPAA
 </li>
 <li>
 Communicate clearly with clinical, surgical, and administrative teams to ensure smooth daily operations
 </li>
 </ul>
 
 
 
 
 
 Phone &amp; Communication Management
 
 
 <ul>
 <li>
 Answer incoming calls promptly with excellent phone etiquette
 </li>
 <li>
 Route calls appropriately and handle inquiries with clarity and professionalism
 </li>
 <li>
 Schedule, confirm, and coordinate appointments across consultations, surgery, and post-operative care
 </li>
 <li>
 Communicate arrival times, pre-visit requirements, forms, and general office policies clearly to patients
 </li>
 </ul>
 
 
 
 
 
 Admin Support
 
 
 <ul>
 <li>
 Maintain accurate patient records and documentation
 </li>
 <li>
 Assist with administrative and front-office tasks supporting clinic and surgery center operations
 </li>
 <li>
 Keep the front desk and reception areas organized, presentable, and aligned with brand standards
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Prior experience in a plastic surgery practice, medical office, surgery center, medspa, or concierge healthcare setting&nbsp;is preferred
 </li>
 <li>
 Demonstrates strong judgment, sound decision-making, and the ability to learn and adapt quickly.
 </li>
 <li>
 Strong communication and interpersonal skills with a polished, professional demeanor
 </li>
 <li>
 Excellent attention to detail and organizational skills
 </li>
 <li>
 Ability to multitask and remain composed in a fast-paced clinical and surgical environment
 </li>
 <li>
 Proficiency with scheduling systems and office software
 </li>
 <li>
 Comfortable interacting with a high-end, discerning patient population
 </li>
 <li>
 Basic familiarity with medical and surgical terminology is a plus
 </li>
 <li>
 Basic familiarity with facial plastics is a plus
 </li>
 <li>
 Experience with Symplast and/or Aesthetic Record is a plus
 </li>
 <li>
 Reliable, discreet, and team-oriented
 
 </li>
 </ul>
</div>

Front Desk Receptionist - Luxurious Plastic Surgery Clinic

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 Poolside paradise meets city sleek under the Miami sun. Above the trendy Brickell Avenue &ndash; find the best of both big city adventure and a tropical getaway &ndash; arrive at our lifestyle-inspired lobby, savour the fun and flavourful dining experiences, and spend the day with a swim or sway in a hammock within our two-acre sun-kissed sanctuary. It&rsquo;s all set against the Miami skyline overlooking the city&rsquo;s fashionable art, dining, and entertainment scenes just minutes from our doorstep.
 
 
 Four Seasons Hotel Miami
 
 
 Four Seasons Hotel Miami is an urban oasis nestled in the residential side of Brickell surrounded by Miami&rsquo;s favorite neighborhoods. The Hotel offers a relaxing two-acre pool terrace, Equinox Fitness Center &amp; Spa, multi-million dollar art collection, an award winning steakhouse - EDGE Steak &amp; Bar, and connects guests to Miami&rsquo;s most alluring and vibrant destinations recommended by in-house experts.
 
 
 The Opportunity
 
 
 Four Seasons Hotel Miami is looking for
 
 Front Desk Agent
 
 who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization.
 
 
 Who We Look For
 
 
 We are looking for an individual who can be part of the Front Office team that we have built who has a passion for hospitality. You will be responsible for welcoming hotel guests with an emphasis on fulfilling requests, following special instructions and adhering to established credit policies and procedures.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest.
 </li>
 <li>
 Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.
 </li>
 <li>
 Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency. Reconciles all transactions at the close of each shift.
 </li>
 <li>
 Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.
 </li>
 <li>
 Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.
 </li>
 <li>
 Comply with Four Seasons&rsquo; Work Rules and Standards of Conduct.
 </li>
 <li>
 Work harmoniously and professionally with co-workers and supervisors.
 </li>
 <li>
 Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Ideal candidates will have at least 1 year hotel experience in a luxury hotel.
 </li>
 <li>
 Written, spoken and reading proficiency in the English language.
 </li>
 <li>
 Fluency in a language other than English strongly preferred.
 </li>
 <li>
 Must be able to work all shifts including AM, PM, weekends, and holidays.
 </li>
 <li>
 Computer knowledge.
 </li>
 <li>
 Knowledgeable of Miami areas
 </li>
 <li>
 We are hiring multiple shifts, one requires 2 Overnights and 3 day shifts.
 
 
 </li>
 </ul>
 Benefits Four Season Employees Enjoy
 
 
 <ul>
 <li>
 Energizing Employee Culture where you are encouraged to be your true self!
 </li>
 <li>
 Comprehensive learning and development programs to help you master your craft.
 </li>
 <li>
 Inclusive and diverse employee engagement events all year-round.
 </li>
 <li>
 Exclusive discount and travel programs with Four Seasons
 </li>
 <li>
 Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)
 </li>
 <li>
 And so much more!
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 <ul>
 <li>
 https://www.youtube.com/watch?v=lzq78MIkT2s&amp;t=3s
 </li>
 <li>
 https://www.instagram.com/fsmiami/?hl=en
 </li>
 <li>
 https://www.fourseasons.com/miami
 
 
 </li>
 </ul>
 Visa Requirements
 
 
 US work authorization is required.
 
 
 Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
</div>

Front Desk Agent

Anatomy

<div>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Flexible schedule
 </li>
 <li>
 Opportunity for advancement
 </li>
 <li>
 Wellness resources
 
 
 
 </li>
 </ul>
 
 Description
 
 
 
 Welcome Desk staff is the first line of contact for Anatomy members and guests. Provide superior customer service while assisting them in membership questions, facility questions, and merchandise purchases. Must be able to convey and enforce policies while still maintaining poise and a positive demeanor.
 
 
 
 Must Haves
 
 
 
 Communicating with supervisors, peers, or subordinates: Must provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person in a timely and efficient manner.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Must be at least 18 years or older to apply.
 </li>
 <li>
 Responds to members requests with a can-do attitude. If it&rsquo;s an issue that you cannot resolve, relay the information to the manager/supervisor on duty to handle
 </li>
 <li>
 Must have a friendly, outgoing personality and enjoy social interaction
 </li>
 <li>
 Must have a cooperative, positive and optimistic attitude.
 </li>
 <li>
 Must exhibit enthusiasm for the club and for the job.
 </li>
 <li>
 Must be a patient, courteous listener, and able to show empathy
 </li>
 <li>
 Must have the ability to prioritize and work within a fast paced environment.
 </li>
 <li>
 Abel to work as part of a team
 </li>
 <li>
 Demonstrate excellent problem solving and communication skills
 
 
 
 </li>
 </ul>
 Schedule Needs
 
 
 <ul>
 <li>
 Have flexibility with their schedule
 </li>
 <li>
 Have ability to work weekends, holidays, early morning and /or late evenings
 
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Greet and provide prompt courteous customer service.
 </li>
 <li>
 Assists members and guest with questions and product selection.
 </li>
 <li>
 Maintain a positive attitude and take initiative.
 </li>
 <li>
 Maintain excellent communication skills: phone, within a team, and between co-workers
 </li>
 <li>
 Maintain product knowledge for products at front desk.
 </li>
 <li>
 Working knowledge of Club Ready so can perform following tasks:
 </li>
 <li>
 PT, Membership, Pilates, Stretch and Merchandise Sales
 </li>
 <li>
 Provide answers to simple billing inquiries.
 </li>
 <li>
 Search for prospects and members.Maintain Anatomy aesthetic, appearance, atmosphere, and culture.
 
 
 
 </li>
 </ul>
 Work as a cohesive team with all Anatomy team members to ensure efficiency and effectiveness.
 
 
 Daily Procedures
 
 
 <ul>
 <li>
 Answer any questions, providing information about the club, class schedule, instructors and trainers, etc.
 </li>
 <li>
 Utilize cash and Club Ready POS system management
 </li>
 <li>
 Receive and process membership and service payments
 </li>
 <li>
 Guide customers with regards to the latest club promotions, discounts, and/or special events.
 </li>
 <li>
 Receive deliveries and ensures they are taken to their proper destination within the club.
 </li>
 <li>
 Maintain a personal, professional and helpful image upholidng Anatomy&rsquo;s customer servicew standards
 
 
 
 </li>
 </ul>
 
 Daily Expectations
 
 
 
 <ul>
 <li>
 Maintain cleanliness of the desk, desk area, and lobby
 </li>
 <li>
 No personal tasks (i.e. texting, emailing, web surfing, personal phone calls
 </li>
 <li>
 Keep front desk area (top and behind) and lobby neat and tidy
 </li>
 <li>
 Stay up to date on interdepartmental communication emails
 </li>
 <li>
 Communicate in a timely manner to the Membeship Sales Teams (via email and text) any guests or non-members interested in touring the club
 </li>
 <li>
 Have a pleasant demeanor when addressing all members and guesst entering and leaving the club
 </li>
 <li>
 When greeting members and guests in person or on the phone, voice is always smiling.
 </li>
 <li>
 Make eye contact when speaking to members and guests.
 </li>
 <li>
 Follow and complete Opening and Closing checklists provided.
 </li>
 </ul>
</div>

Front Desk Attendant / Culture Expert

XCLUSIVE SERVICES

Overview Join our vibrant hospitality team as a Front Desk Agent, where your energy and enthusiasm will set the tone for an exceptional guest experience. In this dynamic role, you will be the welcoming face of our hotel, providing outstanding customer service, managing guest inquiries, and ensuring smooth check-in and check-out processes. Your ability to communicate effectively, handle multiple tasks with a positive attitude, and deliver memorable guest relations will be key to creating a welcoming environment that guests love to return to. This paid position offers an exciting opportunity to develop your hospitality management skills while working in a lively, guest-focused setting.Responsibilities<ul><li>Greet guests warmly upon arrival, ensuring they feel valued and comfortable from the moment they step through the door</li><li>Manage multi-line phone systems with professionalism, providing accurate information and assistance to callers</li><li>Handle guest check-ins and check-outs efficiently while maintaining excellent customer service standards</li><li>Respond promptly to guest requests, inquiries, and concerns, resolving issues with a friendly and proactive approach</li><li>Support guest relations by providing local information, amenities details, and personalized recommendations to enhance their stay</li></ul>Experience<ul><li>Previous experience in hospitality management or front desk operations within a hotel or resort environment is preferred</li><li>Bilingual or multilingual skills are highly desirable to serve a diverse range of guests effectively</li><li>Familiarity with hotel management systems and multi-line phone systems enhances efficiency in this role</li><li>Strong customer service skills with a focus on guest satisfaction and positive interactions</li><li>Ability to remain energetic and professional during busy periods while managing multiple responsibilities seamlessly</li></ul>This position is perfect for motivated individuals passionate about delivering exceptional hospitality experiences. If you thrive in lively environments where your communication skills can shine&mdash;especially in multilingual settings&mdash;this is your chance to make a meaningful impact while advancing your career in the hospitality industry.Pay: $18.50 per hourBenefits:<ul><li>Dental insurance</li><li>Free parking</li><li>Health insurance</li><li>Vision insurance</li></ul>Work Location: In person

AKAM Associates Inc.

<div><div><div><div><div><div><div><div><div><div><div>About the company: Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients. Our core values include Innovation, Collaboration, Elevation, Accountability &amp; Hospitality. 
Position Overview: The Front Desk supports the property by managing all visitors&rsquo; operations and reception responsibilities, cordially and professionally answering, and routing calls, assisting with various administrative functions, and working on special projects as needed. 
Responsibilities include, but are not limited to:<ul><li>
Answer multi-line phone in a pleasant manner and direct calls to appropriate staff members.</li><li>
Greet and announce visitors in a professional and courteous manner.</li><li>
Maintains a safe and clean reception area and conference rooms.</li><li>
Handle inquiries from clients and tenants.</li><li>
Assist Agents with mailings.</li><li>
Work on special projects as assigned.</li><li>
Monitoring surveillance cameras</li></ul> 
Qualifications:<ul><li>
Administrative experience</li><li>
Excellent Customer Service and upbeat friendly personality</li><li>
Effective written and verbal skills.</li><li>
Microsoft Office experience</li><li>
Strong communication skills</li><li>
Organizational abilities</li><li>
Data entry skills</li></ul> 
Requirements:<ul><li>
HS Diploma is required</li><li>
Proficient with Microsoft MS programs; Word, Outlook, and Excel</li><li>
Vertilinc (preferred)</li><li>
Strong verbal communication skills</li><li>
Must have strong time management skills and be able to work well in a fast-paced environment.</li><li>
Must be able to lift to 30 lbs</li><li>
Bilingual (in Spanish) a plus but not required</li></ul> 
AKAM is committed to maintaining a diverse workforce and an inclusive work environment. AKAM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants are encouraged to apply and will be considered for employment without regard for any characteristic protected by applicable law.</div></div></div></div></div></div></div></div></div></div> 
Friday and Saturday 11pm-7am.</div>

Front Desk/overnight/Fridays and Saturdays

MGL Property Management Group LLC

Job Description &ndash; Part-Time Front Desk Associate (Clubhouse)Location: Miami, FL (near Ives Dairy Road &ndash; ZIP 33179) Role: Provide front desk and administrative support for clubhouse operations Type: Part-time Start Date: As soon as possible Work Permit: A valid U.S. work permit is required<ul><li>Weekends: Saturday and Sunday, 11:00 a.m. to 7:00 p.m. (16 hours/ per week)</li></ul>Main Responsibilities<ul><li>Staff the front desk at the clubhouse.</li><li>Greet residents and assist with general inquiries.</li><li>Answer phone calls and provide basic information to residents.</li><li>Distribute and activate fobs for clubhouse and community access.</li><li>Distribute vehicle decals and other community access items.</li><li>Update resident information in the system when needed.</li><li>Support the Property Manager with basic administrative tasks.</li></ul>Desired Skills<ul><li>Strong customer service and communication skills.</li><li>Comfortable using basic technology and office systems (portals, email, databases).</li><li>Organized and reliable.</li><li>Professional and friendly demeanor when interacting with residents.</li><li>Experience in front desk, customer service, or office support is a plus.</li><li>Tech</li><li>Bilingual required (Spanish).</li></ul>Work Location: In personPay: $17.00 per hourWork Location: In person

Part- Time Front Desk Associate

Mr. C Miami - Coconut Grove

<div>
 
 Are you a hotelier in search of new experiences in South Florida and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in a modern and stylish European glamour environment with breathtaking views? If so, please read on! Mr. C Coconut Grove is looking to hire a full-time Hotel Front Desk Agent.
 
 
 
 This position has a
 
 competitive wage
 
 , depending on experience. All eligible full-time regular employees are also offered
 
 great benefits
 
 , including
 
 medical, dental, vision, and a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), parking, and meals
 
 . If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today!
 
 
 
 WHO WE ARE?
 
 
 
 From the fourth generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by the world-renowned architecture firm Arquitectonica, the hotel&rsquo;s interior features a nautical motif by Martin Brudnizki Design Studio. A total of 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complimented by luxury accommodations and amenities.
 
 
 
 YOUR ROLE AS HOTEL
 
 
 FRONT DESK AGENT:
 
 
 
 We are looking for a Hotel Front Desk Agent to serve as our guests&rsquo; first point of contact and manage all aspects of their accommodation.
 
 
 Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we&rsquo;d like to meet you.
 
 
 Ultimately, you will help create a pleasant and memorable stay for our guests.
 
 
 
 RESPONSIBILITIES:
 
 
 
 <ul>
 <li>
 Perform all check-in and check-out tasks
 </li>
 <li>
 Manage online and phone reservations
 </li>
 <li>
 Inform customers about payment methods and verify their credit card data
 </li>
 <li>
 Register guests collecting necessary information (like contact details and exact dates of their stay)
 </li>
 <li>
 Welcome guests upon their arrival and assign rooms
 </li>
 <li>
 Provide information about our hotel, available rooms, rates and amenities
 </li>
 <li>
 Respond to clients&rsquo; complaints in a timely and professional manner
 </li>
 <li>
 Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests&rsquo; needs
 </li>
 <li>
 Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
 </li>
 <li>
 Upsell additional facilities and services, when appropriate
 </li>
 <li>
 Maintain updated records of bookings and payments
 
 
 </li>
 </ul>
 
 Requirements And Skills
 
 
 
 <ul>
 <li>
 Work experience as a Hotel Front Desk Agent, Receptionist, or similar role
 </li>
 <li>
 Experience with hotel reservations software
 </li>
 <li>
 Understanding of how travel planning websites operate, like Booking and TripAdvisor
 </li>
 <li>
 Customer service attitude
 </li>
 <li>
 Excellent communication and organizational skills
 </li>
 <li>
 A degree in hotel management is a plus
 
 
 </li>
 </ul>
 
 INTENT AND FUNCTION OF JOB DESCRIPTIONS:
 
 
 
 All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an &ldquo;at-will&rdquo; employer.
 
 
 
 READY TO JOIN OUR TEAM?
 
 
 
 We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
 
 
 
 Equal Employment Opportunity
 
 
 
 Powered by JazzHR
 
 
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</div>

Hotel Front Desk Agent

Explore 70+ Front desk representative in Miami this April. Find roles across top companies and apply now to boost your career.

70 front desk representative jobs In Miami

Front Desk Receptionist - Luxurious Plastic Surgery Clinic

Front Desk Agent

Front Desk Attendant / Culture Expert

Front Desk Agent

Front Desk/overnight/Fridays and Saturdays

Part- Time Front Desk Associate

Hotel Front Desk Agent