front desk representative

Le Lotus Clinique Islamabad

Female Front Desk Manager Job Description :Location : F8, IslamabadTimings : 10 AM to 8 PM (Shifts)Monday to SaturdaySundays On with Week day OffJob Overview:Our company is looking for a professional front desk manager to oversee all receptionist and secretarial duties at our clinic main entrance desk. You will perform a range of duties including answering phone calls, managing the patient scheduling and maintaining the inventory and maintaining ambiance.Your central goal is to provide our clients with outstanding customer service and support. As the &lsquo;face&rsquo; of our company, the successful candidate will be presentable and friendly, with outstanding people&rsquo;s skills. You should have a talent for multi-tasking, with excellent communication and organizational skills. Responsibilities:<ul><li>Greet guests and provide them with superb customer service.</li><li>Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.</li><li>Answer all client questions and incoming calls.</li><li>Redirect phone calls to the appropriate department and take down messages.</li><li>Accept all letters and packages, and distribute them to their appropriate departments.</li><li>Monitor, organize and forward emails.</li><li>Track and order office equipment and supplies.</li><li>Maintain records and files.</li><li>Oversee the office budget.</li></ul>Requirements: High school diploma or relevant qualification. A minimum of 2 years of proven experience in a similar role.<ul><li>Good understanding of office administration and basic bookkeeping practices.</li><li>Superb written and verbal communication skills.</li><li>Excellent organizational and multi-tasking abilities.</li><li>Strong knowledge of MS Office programs.</li></ul>WhatsApp us at0344-4458797Or Email us your CV at info@lelotus.pkJob Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Front Desk Representative

Heartland Dental

<div><div>Business Assistant
Sunwood Dental Care in Ramsey, MN is looking for a front desk representative (Business Assistant) to join our team. 
Why Heartland Dental?
Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you&rsquo;ll work in an environment that encourages learning, team cohesion, and puts patients first. 
Supporting our front office as a Business Assistant, you&rsquo;ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.
Heartland Dental was recently recognized by Newsweek for two awards: America&rsquo;s Greatest Workplaces and America&rsquo;s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.</div><div> 
More about the role<ul><li>
Greet and welcome patients as they enter the office to create a great first impression of our team</li><li>
Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies</li><li>
Utilize Dentrix for patient scheduling and records</li><li>
Schedule and confirm appointments for multiple providers in the office</li><li>
File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
</li><li>Post insurance and patient payments and process accounts receivables</li><li>
Review treatment plan fees and payment options with patients</li><li>
Partner with the providers and team to implement Heartland Dental systems to optimize office potential</li></ul> 
What You&rsquo;ll Gain<ul><li>
Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)</li><li>
Front loaded education and training, providing you the opportunity to develop to your full potential</li><li>
Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential</li><li>
Access to on-demand Daily Pay</li></ul> 
About Sunwood Dental Care
Sunwood Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve.
<ul><li>Join a 15 person team that thrives on collaboration, communication, and community
</li><li>$20-25/hour</li><li>
Schedule:<ul><li>
Monday: 9:00 a.m. - 6:00 p.m.</li><li>
Tuesday: 7:00 a.m. - 2:00 p.m.</li><li>
Wednesday: 7:00 a.m. - 5:00 p.m.</li><li>
Thursday: 7:00 a.m. - 2:00 p.m.</li><li>
Friday: Off</li></ul></li></ul></div><div>
Minimum Qualifications<ul><li>
Experience working in a fast-paced and customer-centric environment</li><li>
Excellent communication and organizational skills</li><li>
The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.</li><li>
High school diploma or equivalent</li></ul> 
Preferred Experience<ul><li>
1+ years of experience in a dental or medical setting</li><li>
1+ years of experience with insurance billing and accounts receivable</li><li>
Dentrix or other dental software experience</li></ul> 
Physical Requirements:<ul><li>
Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position</li><li>
Prolonged periods sitting at a desk and working on a computer</li><li>
Must be able to lift up to 15 pounds at times</li><li>
Availability to attend virtual training sessions (or in-person) periodically throughout the year</li><li>
As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL &amp; TN.</li></ul> 
Who is Heartland Dental?
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. 
At Heartland Dental, we&rsquo;re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.</div></div>

Dental Office Front Desk Representative

Florida Orthopaedic Institute

<div><div>Starting at $18 an hour

In this role you will:

Be responsible for ensuring all aspects of the check-in &amp; check-out process are handled in an organized and efficient manner including collecting co-pays and patient balances, obtaining credit card on file agreements, preparing paperwork at the start and end of the clinic days to allow for a smooth patient flow while providing excellent customer service.
Key Responsibilities:
<ul>
<li>Ensuring office/zone is prepared to receive patients by turning on lights, unlocking front doors, and ensuring appropriate sign in sheets are placed in clipboards on the front desk counter.
</li><li>Greeting patients upon arrival by smiling, introducing yourself to the and welcoming new patients to our practice.</li>
<li>Informing patients of any delays in clinic/wait times.</li>
<li>Providing patient with the intake tablet and instructions on how to use the tablet.
</li><li>Assist patients having difficulty using the tablet.</li>
<li>Ensuring the patients have completed all the required intake information.
</li><li>Obtain and ensure the patients photo identification and insurance card(s) match the information in the patients Athena account. Scan any new insurances insurance cards and email Benefit Department with any changes.
</li><li>Verifying a valid authorization is present in the patients account in Athena.
</li><li>Ensuring the patients insurance benefits have been verified within the past 90 days.
</li><li>Collecting all co-pays, deductibles, co-insurance, and outstanding patient balances.</li>
<li>Inform patients of credit card on file process and obtain signed agreements.</li>
<li>Begin check in process in Athena.</li>
<li>Print any financial agreements or advanced beneficiary notices and obtain patients signature.</li>
<li>Upload any outside patients imaging cds into Medview PACs system.
</li><li>Preparing all paperwork for next days clinic.</li>
<li>Schedule patients follow up appointments
</li><li>Complete end of day batches.</li>
<li>Process any required disability form payments.</li>
<li>Scan daily batches in Z drive and forward any documents for scanning to Patient Records.</li>
<li>Ensuring clinics run smoothly by informing Zone Lead or Supervisor of any problems or issues to ensure they are quickly resolved.
</li><li>Assure compliance with all company plans, policies and procedures set forth by the Florida Orthopaedic Institute</li>
<li>All other duties as assigned.</li>
</ul>
About You:
<ul>
<li>High School Diploma
</li><li>2 years experience in a medical environment</li>
<li>Intermediate data entry skills</li>
<li>Excellent customer service and communication skills.</li>
<li>Must be organized and able to multitask</li>
</ul>
We'd Love It If You Also Had:
<ul>
<li>2 years experience in Ortho</li>
<li>Athena EMR experience</li>
<li>Spanish Bi-Lingual a Plus!</li></ul> 


Orthopaedic Solutions Management is a Drug Free Workplace

We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.</div><div> 

</div>Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Front Desk Representative - Brandon Lakewood

South Beach Group Hotels

<div>Job Title: Front Desk Agent
 
Classification: Nonexempt
 
Department: Front Desk
 
Reports to: Front Desk Manager
 
Job Description
Summary/Objective
The Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, and all guest requests and queries are handled politely and efficiently in accordance with hotel standards.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul><li>Check guests out of the hotel in accordance with procedures; make change, cash checks, and post charges to guest accounts, using standards of service
</li><li>Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service.
</li><li>Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient resort operations.
</li><li>Help management applies the credit policy and guest billing policy.
</li><li>Actively participates in daily briefings and meetings
</li><li>Expected to conduct oneself in a discrete manner in all guest areas
</li><li>Ensures that the safety and confidentiality of all matters pertaining to guests are met in accordance with hotel standards.
</li><li>Know all hotel emergency procedures and conduct oneself in a discrete manner in all guest areas
</li><li>Understand and communicate promotions and enhancements effectively with employees and guests.
</li><li>Using computer system for most functions, select and block rooms for arriving guests; preregister individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested
</li><li>Offer to handle special arrangements during guest stay; coordinate future visits.
</li><li>Perform any other duties assign by his/her manager.
</li></ul>Qualifications
<ul><li>Previous front office, hotel, or customer service experience preferred
</li><li>Bi-Lingual Preferred
</li><li>Ability to work with computers; prefer previous ASI Front Desk Cloud Preferred.
</li><li>Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
</li><li>Ability to communicate, verbally, and in writing, effectively with guests and co-workers; respond to guest requests
</li><li>The ability to understand the tasks performed by a telephone operator, a reservation agent, a concierge and a housekeeper.
</li><li>Ability to handle cash and credit transactions
</li><li>Maintains professionalism at all times, demonstrating courtesy and respect to guests and coworkers
</li><li>Ability to multi task and handle stress in busy periods
</li></ul>Supervisory Responsibility
This position has no supervisory responsibilities.
Work environment
This job operates in a professional office environment. This role routinely uses standards office equipment such as computers, phones, photocopiers, filing cabinet and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
While performing the duties of the job, the employee is regularly required to talk and hear. The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type/Expected Hours of Work
This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts.
Required Education and Experience
<ul><li>A minimum of (2) year experience in Front Desk/Hotel environment.
</li><li>A minimum of (1) year experience in customer service background.
</li><li>College degree in hospitality, business administration or similar.
</li><li>Must be able to work independently and exercise good judgment to resolve issues.
</li><li>Flexible schedule. Able to work weekends and holidays.
</li><li>Must be able to stand for long periods of time.
</li><li>Excellent communication skills, both written and oral.
</li></ul>AAP/EEO Statement
The company is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice.
No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.</div>

Front Desk Agent - Metropole Hotel

ENAARA Facilities Management Services (Pvt) Ltd

Position: Front Desk Officer (Female)Company: ENAARA Facilities Management Services (Pvt) Ltd Project Site: Madison Square Mall - Royal Swiss Gulberg Location: 92B-2 Mian Mehmood Ali Kasoori Rd, Block B2 Block B 2 Gulberg III, Lahore, 54000, PakistanJob SummaryWe are seeking a professional and presentable Front Desk Officer (Female) to manage front desk operations at Madison Square Mall - Royal Swiss Gulberg Lahore, a Project of ENAARA Developers. The ideal candidate should possess excellent communication skills, a customer-focused attitude, a confident personality, and the ability to handle visitors and administrative coordination in a professional corporate environment.The role requires strong interpersonal skills, professionalism, and the ability to maintain a welcoming and organized reception area.Key Responsibilities<ul><li>Welcome and assist visitors, guests, and clients professionally.</li><li>Manage incoming calls, emails, and front desk inquiries.</li><li>Maintain visitor records and reception logs.</li><li>Coordinate meeting room bookings and visitor arrangements.</li><li>Handle courier, dispatch, and administrative support tasks.</li><li>Maintain cleanliness and organization of the reception area.</li><li>Coordinate with internal departments for operational support.</li><li>Ensure professional communication and customer service standards.</li><li>Assist administration team with routine office coordination tasks.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree preferred.</li><li>1&ndash;3 years of relevant experience as a Front Desk Officer, Receptionist, or Customer Service Representative.</li><li>Excellent verbal and written communication skills.</li><li>Professional appearance and interpersonal skills.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook).</li><li>Ability to work in a fast-paced corporate environment.</li><li>Strong coordination and multitasking abilities.</li></ul>Preferred Skills<ul><li>Front Desk Management</li><li>Customer Service</li><li>Communication Skills</li><li>Visitor Handling</li><li>Administrative Coordination</li><li>MS Office Proficiency</li></ul>What We Offer<ul><li>Professional corporate work environment</li><li>Career growth opportunities</li><li>Market competitive salary</li><li>Exposure to large-scale mall and facilities operations</li></ul>Apply NowInterested candidates are encouraged to apply directly through Indeed by submitting their updated CV.Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have as a Front Desk Officer, Receptionist, or Customer Service Representative?</li><li>Do you have experience handling visitors, guests, or customer walk-ins professionally?</li><li>Are you comfortable managing incoming calls, emails, and front desk inquiries? Yes or No</li><li>How would you rate your communication skills in English? Basic, Good, Very Good, Fluent</li><li>Are you proficient in Microsoft Office (Word, Excel, Outlook)? Yes or No</li><li>Are you comfortable working in a professional corporate environment with public interaction? Yes or No</li><li>Are you willing to work in Lahore? Yes or No</li><li>Are you comfortable appearing for 2&ndash;3 rounds of interviews as part of the recruitment process? Yes or No</li><li>Are you willing to join within the salary range offered for this position? Yes or No</li><li>What is your current monthly salary?</li><li>What is your expected monthly salary?</li><li>How soon can you join if selected?</li><li>Are you comfortable appearing for an onsite interview at our office location? Yes or No</li><li>Are you comfortable wearing formal corporate attire, including a blazer and dress pants, as part of the company dress code? Yes or No</li><li>Are you willing to join within the salary bracket mentioned in the job posting? Yes or No</li></ul>Work Location: In person

Front Desk Officer - Female

Trust Well Properties Mgmt LLC

FRONT DESK RECEPTIONIST (FEMALE)The Front Desk Administrator provides excellent customer service, greets visitors, manages incoming calls, and performs various administrative tasks. This role requires strong communication and organizational skills, attention to detail, and multitasking in a fast-paced environment.PRIORITY FOR CANDIDATES WITH OWN VISA Key Responsibilities<ul><li>Greet and assist visitors, ensuring a welcoming and professional environment.</li><li>Answer and direct phone calls, emails, and other inquiries promptly.</li><li>Maintain a clean and organized reception area.</li><li>Schedule appointments, and meetings, and manage calendars as needed.</li><li>Handle incoming and outgoing mail and packages.</li><li>Maintain office supplies and coordinate restocking as needed.</li><li>Support other departments with administrative tasks and data entry.</li><li>Ensure compliance with company policies and security procedures at the front desk.</li></ul>Qualifications<ul><li>High school diploma or equivalent; additional qualifications in office administration are a plus.</li><li>Proven experience as a receptionist, front desk representative, or in a similar role.</li><li>Proficiency in Microsoft Office Suite and office equipment</li><li>Excellent communication skills (verbal and written).</li><li>Strong organizational skills with the ability to multitask effectively.</li><li>Professional appearance and demeanor.</li></ul>Key Competencies<ul><li>Customer service orientation</li><li>Attention to detail</li><li>Time management skills</li><li>Reliability and dependability</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per monthWork Location: In person

Reception Cum Admin

Coury Hospitality

Why Work at Plunge Beach Resort?
 Plunge Beach Resort in Fort Lauderdale is a laid-back, beachfront workplace with a fun, creative vibe. Just steps from the ocean, it offers a refreshing setting where curators enjoy a relaxed, supportive environment and genuine guest connections. With its retro-meets-modern style and tight-knit crew, it’s the perfect place to grow your hospitality career while embracing the beach life.
 
Job Title: Front Desk Agent
 Department: Rooms/Front Office
 Reports To: Director of Rooms
 
Job Summary: 
The Front Desk Agent is responsible for managing the resort’s direct phone system and communication within departments. This role solves all reservations changes/amendments, works closely with Front desk, Housekeeping and Engineering to ensure proper and efficient operations. The Front Desk Agent overall coordinates with various resort departments to ensure seamless guest service and communication flow.
 
Key Responsibilities: 
<ul>
<li>Respond to guest calls/ inquiries, reservations email, third party extranets, SP2/Ops Tech Pro and Canary</li>
<li>Contact guests whose cards have declined payment 72hrs before arrival or immediately for advance purchase bookings</li>
<li>Assign rooms as new reservations come in and create Day Use reservations as they are received</li>
<li>Remind guests about the activity of the day or any new activation of the day</li>
<li>Following up on special requests from guests</li>
<li>Rush rooms with HSK and MTC by following up with both departments</li>
<li>VIP rooms with HSK and MTC and follow up with both departments</li>
<li>Coordinate with Front Desk, Housekeeping and Engineering to dispatch service requests efficiently</li>
<li>Handle emergency communications per resort protocols</li>
<li>Maintain accurate logs of calls, messages, guest requests and incidents</li>
<li>Maintain confidentiality and security of guests and resort information</li>
<li>Provide courteous and efficient service that aligns with the resort’s guest service standard</li>
<li>Ensure compliance with hotel policies and procedures related to room allocation</li>
<li>Call guests in queue who are on property waiting to be checked in once a room is available</li>
<li>Support Front Desk team as required during high- volume periods</li>
<li>Any other tasks assigned by the Front Desk Manager</li>
</ul>
Qualifications: 
<ul>
<li>High school diploma or equivalent; Hospitality degree preferred.</li>
<li>2+ years of experience in front office, reservations, or rooms control in a hotel environment.</li>
<li>Proficiency in hotel PMS systems (e.g. Opera, OnQ, or similar).</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Excellent communication and problem-solving abilities.</li>
<li>Ability to work in a fast-paced environment and handle pressure situations.</li>
</ul>
Working Conditions: 
<ul>
<li>Full-time shifts include weekends, evenings, and holidays.</li>
<li>Primarily indoor, office-based work environment within the resort.</li>
</ul>

Front Desk Curator - Plunge Beach Resort

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