front desk representative

Vein Guys

<div>We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. 
 
Responsibilities:<ul><li>
Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)</li><li>
Greet and welcome guests</li><li>
Answer questions and address complaints</li><li>
Answer all incoming calls and redirect them or keep messages</li><li>
Receive letters, packages etc. and distribute them</li><li>
Prepare outgoing mail by drafting correspondence, securing parcels etc.</li><li>
Check, sort and forward emails</li><li>
Monitor office supplies and place orders when necessary</li><li>
Keep updated records and files</li><li>
Monitor office expenses and costs</li><li>
Take up other duties as assigned (travel arrangements, schedules etc.)</li></ul>
Qualifications:<ul><li>
Proven experience as front desk representative, agent or relevant position</li><li>
Familiarity with office machines (e.g. fax, printer etc.)</li><li>
Kowledge of office management and basic bookkeeping</li><li>
Proficient in English (oral and written)</li><li>
Excellent knowledge of MS Office (especially Excel and Word)</li><li>
Strong communication and people skills</li><li>
Good organizational and multi-tasking abilities</li><li>
Problem-solving skills</li><li>
Customer service orientation</li></ul>
Benefits:<ul><li>
401(k)</li><li>
Dental insurance</li><li>
Health insurance</li><li>
Life insurance</li><li>
Paid time off</li><li>
Vision insurance</li></ul>
Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.
No Third Party Agencies or Submissions Will Be Accepted.
Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP
Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.
5zqmxeaPrq</div>

Front Desk Representative

Heartland Dental

<div><div>Business Assistant
Rush Creek Dental Care in Maple Grove, MN is looking for a front desk representative (Business Assistant) to join our team. 
Why Heartland Dental?
Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you&rsquo;ll work in an environment that encourages learning, team cohesion, and puts patients first. 
Supporting our front office as a Business Assistant, you&rsquo;ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.
Heartland Dental was recently recognized by Newsweek for two awards: America&rsquo;s Greatest Workplaces and America&rsquo;s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.</div><div> 
More about the role<ul><li>
Greet and welcome patients as they enter the office to create a great first impression of our team</li><li>
Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies</li><li>
Utilize Dentrix for patient scheduling and records</li><li>
Schedule and confirm appointments for multiple providers in the office</li><li>
File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
</li><li>Post insurance and patient payments and process accounts receivables</li><li>
Review treatment plan fees and payment options with patients</li><li>
Partner with the providers and team to implement Heartland Dental systems to optimize office potential</li></ul> 
What You&rsquo;ll Gain<ul><li>
Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)</li><li>
Front loaded education and training, providing you the opportunity to develop to your full potential</li><li>
Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential</li><li>
Access to on-demand Daily Pay</li></ul> 
About Rush Creek Dental Care
Rush Creek Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve.
<ul><li>Join a 12 person team that thrives on collaboration, communication, and community
</li><li>$24-26/hour</li><li>
Schedule:<ul><li>
Monday: Off</li><li>
Tuesday: 11:30 a.m. - 7:00 p.m.</li><li>
Wednesday: 6:30 a.m. - 4:30 p.m.</li><li>
Thursday: 6:30 a.m. - 4:30 p.m.</li><li>
Friday: 6:30 a.m. - 2:00 p.m.</li></ul></li></ul></div><div>
Minimum Qualifications<ul><li>
Experience working in a fast-paced and customer-centric environment</li><li>
Excellent communication and organizational skills</li><li>
The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.</li></ul> 
Preferred Experience<ul><li>
1+ years of experience in a dental or medical setting</li><li>
1+ years of experience with insurance billing and accounts receivable</li><li>
Dentrix or other dental software experience</li></ul> 
Physical Requirements:<ul><li>
Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position</li><li>
Prolonged periods sitting at a desk and working on a computer</li><li>
Must be able to lift up to 15 pounds at times</li><li>
Availability to attend virtual training sessions (or in-person) periodically throughout the year</li><li>
As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL &amp; TN.</li></ul> 
Who is Heartland Dental?
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. 
At Heartland Dental, we&rsquo;re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.</div></div>

Dental Office Front Desk Representative

Presidential Hospitality

<div>Front Desk Representative 
Presidential Hospitality owns and operates a portfolio of six hotels located in North and South Dakota under the Choice and Wyndham family of brands, providing guests with top-notch accommodations and a high level of service. At our core, we believe that people are the foundation of our success, which is why we are committed to providing exceptional experiences for both our guests and employees. From training and development programs to competitive compensation and benefits packages, we strive to create a supportive and inclusive workplace culture that values diversity and empowers our team to provide exceptional service.

As a Guest Service Agent with Presidential Hospitality, you will be responsible for providing a wide range of support to our guests. You will be the first point of contact and manage all aspects of their accommodation. You will greet and greet guests, check-in/out and inquire on reservations. You will assist with the check-out process by answering phones, checking out packages and collecting payment. You will also assist in the guest checkout process by entering guest information into the computer, processing payments, and issuing receipts. You will ensure that all guest needs are met, and that the hotel is clean and orderly. To do this, you must have excellent customer service skills, a strong work ethic and be able to work independently or as part of a team. If you have a knack for customer service and work experience in the hotel industry, we&rsquo;d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. 
Responsibilities
<ul>
<li>Perform all check-in and check-out tasks.</li>
<li>Manage online and phone reservations.</li>
<li>Inform customers about payment methods and verify their credit card data.</li>
<li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li>
<li>Welcome guests upon their arrival and assign rooms.</li>
<li>Provide information about our hotel, available rooms, rates, and amenities.</li>
<li>Respond to clients&rsquo; complaints in a timely and professional manner.</li>
<li>Learn and utilize the Signature Call Script with every phone call.</li>
<li>Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests&rsquo; needs.</li>
<li>Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.</li>
<li>Upsell additional facilities and services, when appropriate.</li>
<li>Maintain updated records of bookings and payments.</li>
<li>And any other tasks assigned by your supervisor</li></ul> 


Qualifications
<ul>
<li>Work experience as a Hotel Front Desk Agent, Receptionist, or similar role</li>
<li>Experience with hotel reservations software</li>
<li>Understanding of how travel planning websites operate, like Booking and TripAdvisor</li>
<li>Customer service attitude</li>
<li>Excellent communication and organizational skills</li>
<li>Phone etiquette and utilize a script with every phone call.</li>
<li>Ability to multi-task in a fast-paced environment where you must remain calm under pressure while working with urgency to get transactions completed in a timely manner.</li>
<li>Lift up to 30lbs, repeated bending and stooping, and stand for long periods of time.</li></ul></div>

Front Desk Representative - Sleep Inn & Suites

Nivea Hospitality

<div><h2 class="jobSectionHeader">Join our Team!</h2>
Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at Schoenbrunn Inn at 1186 West High Avenue in New Philadelphia, OH.
About the Hotel: Schoenbrunn Inn is a boutique hotel, committed to providing exceptional guest experiences. We believe that the friendliness of the staff play a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us. Conveniently located off of Interstate 77 in Tuscarawas County.
Essential Job Functions:
1. ** Check-in and Check-out** : Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure.
2. **Room Assignments** : They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests.
3. **Guest Service** : Front Desk agents provide a range of services to guests, which includes information about local attractions and services.
4. **Handling Guest Concerns** : If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction.
5. **Payment and Billing** : They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy.
6. **Safety and Security** : Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures
7. **Phone and Reservations** : They answer phone calls, take reservations and manage room availability through the hotel's booking system.
8. **Administrative Tasks** : Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles and keeping track of room inventory.
9. **Communication** : Effective communication is key in this role, as front desk agents must interact with guests, hotel staff and management, ensuring that information flows smoothly and accurately.
10. **Hospitality** : They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay.
Overall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of our hotel. Their role requires a combination of customer skills, organizational abilities, and attention to details.
Job Type: Part-time
Starting rate: $13.00 per hour
Employee Benefits 
Vison, Dental, Life Insurance and other supplemental benefits/Holiday pay (worked)/Employee and FriendsFamily Choice Hotels travel discounts/Incentive program
Schedule:<ul><li>
minimum 8 hour shifts</li></ul>
Work Location: In person at 1186 West High Avenue, New Philadelphia, OH 44663
Nivea Hospitality (Schoenbrunn Inn and The PUB) is an Equal Opportunity Employer</div>

Hotel Front Desk Representative-2nd Shift (3p-11p)-Part time

Htech Solution Pvt. Ltd.

&middot; Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)&middot; Greet and welcome guests&middot; Answer questions and address complaints&middot; Answer all incoming calls and redirect them or keep messages&middot; Receive letters, packages etc. and distribute them&middot; Prepare outgoing mail by drafting correspondence, securing parcels etc.&middot; Monitor office supplies and place orders when necessary&middot; Keep updated records and files&middot; Proven experience as front desk representative, agent or relevant position&middot; Knowledge of office management and basic book keeping&middot; Proficient in English (oral and written)&middot; Strong communication and multi-tasking abilitiesEducation:&middot; Bachelors&middot; 3 to 5 years of experienceJob Type: Full-time (on-site)Application Question(s):<ul><li>Please rate your English communication skill 10 out of?</li><li>The location for this role is Shahrefaisal and timing is 9 to 6 are you ok with it?</li><li>Current Salary</li><li>Expected Salary</li><li>Notice Period</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Front desk/receptionist : 3 years (Required)</li></ul>Work Location: In person

Front Desk Officer

Hampton by Hilton

Customer service your thing? Would you thrive in a laid back, but entertaining work environment? Would you, your family, and friends like to travel and stay in discounted hotel rooms? If so, then check out the job description below!Guest Services Representative Job DescriptionPosition SummaryThe Guest Services Representative works under the direction of the Assistant General Manager and Front Office Manager. Responsibilities include performing daily checklist activities, checking in and out guests, providing optimum guest service and satisfaction, showing individual effectiveness, sales through on-site or telephone reservations, and additional tasks to ensure the overall success of the hotel.Primary Responsibilities<ul><li>Is present and aware of surroundings and guests at all times</li><li>Maintains a warm, clean, inviting environment for our guests</li><li>Presents self in a professional, clean, and composed manner at all times</li><li>Follows the shift checklist daily to ensure consistent and effective performance</li><li>Completes all required training as outlined by the AGM by the due date, and communicates additional training needs to supervisors as they arise</li><li>Reviews all arrivals and ensures that proper CRM procedures are followed for room assignments</li><li>Checks guests in and out, and ensures their method of payment and final bills are correct</li><li>Makes reservations on the phone or in person using the hotel&rsquo;s reservation flow chart</li><li>Gives directions, general information, and recommendations to the guest about the local area</li><li>Takes in and gives out cash from a cash drawer that is balanced at the beginning and end of shift</li><li>Follows proper internal controls established by the FDM and AGM</li><li>Responds promptly to any guests inquires or complaints and resolves issues in an appropriate, timely manner</li><li>Offers alternate solution if guest demand cannot be met</li><li>Shows personal control in front of guests by maintaining positive attitude, staying calm and patient, avoiding use of negative language, and never displaying anger or frustration</li><li>Takes initiative to speak to and engage with guests first, and communicates consistently and professionally</li><li>Acknowledges every guest with eye contact and a smile or greeting</li><li>Stocks front desk area, business center, coffee bar, lobby, and suite shop with all items needed for daily use and cleans areas as needed</li><li>Recognizes Hilton Honors members consistently and accurately</li><li>Communicates effectively with supervisors and management regarding guest issues, internal issues, needs of the hotel, or opportunities to improve the overall success of the hotel</li><li>Communicates with coworkers effectively and professionally</li><li>Creates maintenance tickets for maintenance issues and logs them in MOD Report</li><li>Documents important happenings and information in the MOD Report each shift and ensures proper communication to following shifts and management</li><li>Follows guidelines as set forth in the Team Member Handbook</li><li>Completes other duties as assigned to them</li></ul>Physical Requirements<ul><li>Walking and standing throughout shift (approximately 8 hours)</li><li>Use of keyboard and telephone</li><li>Some bending, lifting and carrying (up to 50 lbs)</li><li>Climbing stairs</li><li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions</li></ul>Job Type: Part-timePay: $13.00 - $15.00 per hourBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>Knoxville, TN 37919 (Required)</li></ul>Ability to Relocate:<ul><li>Knoxville, TN 37919: Relocate before starting work (Required)</li></ul>Work Location: In person

Guest Services Representative/Front Desk 3p-11p

Hillside Boutique Hotel

<div>
 
 Job Title: Front Desk Clerk/Guest Service Agent
 
 
 
 
 Department: Rooms
 
 
 
 
 Supervisor: Front Office Manager, Guest Service Manager, and/or GM
 
 
 
 
 Summary
 
 
 
 As a Front Desk Agent, you are the first point of contact for guests, delivering exceptional service and creating a welcoming experience. You will handle check-ins and check-outs, manage reservations, respond to guest inquiries, and ensure smooth front desk operations in accordance with hotel standards.
 
 
 
 Essential Duties and Responsibilities include the following. Other duties may be assigned.
 
 
 
 <ul>
 <li>
 Greet guests warmly and professionally upon arrival.
 </li>
 <li>
 Process check-ins, check-outs, and room assignments efficiently.
 </li>
 <li>
 Handle guest requests, complaints, and inquiries with courtesy and urgency.
 </li>
 <li>
 Manage phone calls, reservations, and room availability.
 </li>
 <li>
 Maintain accurate records and perform basic cashiering duties.
 </li>
 <li>
 Collaborate with housekeeping and other departments to ensure guest satisfaction.
 </li>
 <li>
 Uphold safety, security, and cleanliness standards in the front desk area.
 </li>
 <li>
 Consistently communicate hotel services and amenities to guests.
 </li>
 <li>
 Effectively communicate shift change over information as needed.
 </li>
 <li>
 Drive hotel van for guests within a two-mile radius (if applicable).
 
 
 </li>
 </ul>
 
 Supervisory Responsibilities
 
 
 
 This job has no supervisory responsibilities.
 
 
 
 Qualifications
 
 
 
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 Education And/or Experience
 
 
 
 6 months or more of front desk experience; preferably with brand experience
 
 
 
 Certificates, Licenses, Registrations
 
 
 
 May be required to hold a current TABC (TX) or RVSP (LA) certification. Must have a valid Driver's License if driving hotel shuttle.
 
 
 
 Physical Demands
 
 
 
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 While performing the duties of this Job, the employee will be regularly required to stand and walk for prolonged periods of time and occasionally sit. The employee must occasionally lift pull/push and/or move up to 25 pounds.
</div>

Front Desk Agent

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