front desk specialist

Advanced Oral and Maxillofacial Surgery

Our busy two-doctor oral surgery practice is seeking a Front Desk Specialist to join our team! This position will be shared equally between our Englewood and Littleton offices, providing exceptional front office support and ensuring a positive experience for every patient.Responsibilities:<ul><li>Greet and check in patients, obtain insurance cards, referrals, and X-rays</li><li>Create and manage electronic patient charts</li><li>Handle a high volume of phone calls with professionalism and care</li><li>Schedule appointments for two doctors efficiently and accurately</li><li>Perform insurance verifications for dental and some medical insurance plans</li><li>Scan and enter patient paperwork into the electronic system</li><li>Maintain compliance with HIPAA standards and patient confidentiality</li></ul>Requirements:<ul><li>Strong phone communication and customer service skills</li><li>Ability to multitask and stay organized in a fast-paced environment</li><li>Experience in dental or medical front office preferred</li><li>Knowledge of dental insurance and scheduling software is a plus</li></ul>Schedule:<ul><li>Full-time</li><li>Monday&ndash;Thursday: 7:30 AM &ndash; 4:30 PM</li><li>Friday: 6:00 AM &ndash; 2:00 PM</li></ul>Compensation:<ul><li>Pay is based on experience</li></ul>If you&rsquo;re a friendly, dependable professional who enjoys working with patients and being part of a collaborative team, we&rsquo;d love to hear from you!To apply: Please submit your resume and references.Job Type: Full-timePay: $23.00 - $26.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Front Desk Specialist

Coastal Orthopedics

<div></div><div>Front Desk Specialist - Full Time
Build a Meaningful Career at Coastal Orthopedics
Coastal Orthopedics is a leader in patient-centered orthopedic care, and we are looking for a motivated Front Desk Specialist to join our team. This is an opportunity to be part of a respected, high-performing practice where your work directly contributes to a positive patient experience and the overall success of our clinical operations.<h3 class="jobSectionHeader">
Why Join Coastal Orthopedics</h3><ul><li>
A Professional, Supportive Culture Become part of a team that values collaboration, integrity, and excellence. You&rsquo;ll work alongside experienced physicians and dedicated clinical staff who are committed to delivering outstanding care.</li><li>
Opportunities for Advancement We believe in developing our team. You&rsquo;ll have access to ongoing training, skill-building, and clear pathways for career growth within the organization.</li><li>
Competitive Benefits &amp; Work-Life Balance Enjoy a structured schedule, comprehensive benefits, and a workplace that prioritizes your well-being and long-term success.</li><li>
A Modern, High-Quality Practice Work in a state-of-the-art environment equipped with advanced technology that supports efficient operations and exceptional patient outcomes.</li></ul><h3 class="jobSectionHeader">
Your Impact in This Role</h3><ul><li>
Serve as the first point of contact, ensuring a professional and welcoming experience for every patient</li><li>
Accurately verify and update demographic and insurance information</li><li>
Support medical collections and follow up on outstanding accounts</li><li>
Clearly communicate financial responsibilities, including co-pays, deductibles, and balances</li><li>
Collaborate with Billing, Insurance, and Financial Counseling teams to maintain smooth, efficient processes</li></ul><h3 class="jobSectionHeader">
What You Bring</h3><ul><li>
High school diploma or equivalent</li><li>
Previous medical office experience preferred</li><li>
Strong communication skills, attention to detail, and a commitment to excellent service</li></ul> 
If you are seeking a role where your professionalism, reliability, and customer service skills truly make a difference, we invite you to apply. Join Coastal Orthopedics and contribute to a mission-driven team where every position plays a vital role in delivering exceptional patient care.
Coastal Orthopedics is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.</div><div></div>

Front Desk Specialist - Full Time

LA Fitness

We are seeking a highly organized and personable Front Desk Receptionist to join our team. This role serves as the first point of contact for our clients and visitors, providing exceptional customer service while managing administrative tasks efficiently. The ideal candidate will possess strong time management skills and a keen attention to detail, ensuring that all front desk operations run smoothly.Responsibilities - Greet and welcome guests in a friendly and professional manner. - Answer phone calls, take messages, and direct inquiries to the appropriate personnel. - Perform clerical duties such as filing, data entry, and maintaining office supplies.-Making sure the gym is open on time.-Making sure the gym closes on time. - Maintain a clean and organized front desk area to create a welcoming environment. - Handle customer service inquiries with professionalism and efficiency.Qualifications - Proven experience in an administrative or receptionist role is preferred. - Strong time management skills with the ability to prioritize tasks effectively. - Excellent proofreading skills with attention to detail in written communication. - Bilingual candidates are encouraged to apply for enhanced communication with diverse clientele. - Exceptional customer service skills with a friendly demeanor and professional appearance. - Ability to work independently as well as part of a team in a fast-paced environment.We look forward to welcoming a dedicated Front Desk Receptionist who is eager to contribute positively to our team!Job Types: Part-time, TemporaryPay: $16.90 per hourBenefits:<ul><li>Employee discount</li></ul>Work Location: In person

Front Desk/Billing Specialist

The Skin Group

Overview Join our dynamic dermatology practice as a Referral Specialist/Front Desk EXP. ONLY, where your energy and attention to detail will play a vital role in delivering exceptional patient care and seamless office operations. This position is perfect for someone with a passion for healthcare, excellent communication skills, and experience in medical office settings. You will be the first point of contact for patients and providers, managing referrals, insurance verifications, and patient scheduling with enthusiasm and professionalism. Your proactive approach will help ensure our clinic runs smoothly while providing a welcoming environment for everyone who walks through our doors.Responsibilities<ul><li>Greet patients warmly, verify their insurance coverage, and gather necessary medical information to facilitate appointments</li><li>Manage referral processes by coordinating with primary care providers and specialists to ensure timely authorizations and documentation</li><li>Verify insurance benefits and eligibility.</li><li>Maintain accurate medical records in compliance with HIPAA regulations to protect patient confidentiality</li><li>Schedule appointments efficiently while accommodating patient needs and provider availability</li><li>Assist patients with billing inquiries related to insurance verification and coverage details</li><li>Support the front desk team by handling phone calls, appointment confirmations, and general administrative tasks in a fast-paced environment</li></ul>Experience<ul><li>Prior office experience is required, preferably within dermatology!!</li><li>Familiarity with managed care processes, insurance verification .</li><li>Knowledge of HIPAA regulations to ensure patient privacy and data security</li><li>Multi-line phone systems.</li><li>Strong understanding of medical terminology and office procedures to facilitate smooth communication between staff and patients</li><li>Referrals..in-coming to schedule with our practice.</li></ul>Join us if you&rsquo;re eager to make a difference in patients&rsquo; lives by providing outstanding service from referrals/scheduling and front desk! We value energetic professionals who thrive in collaborative environments and are committed to excellence in healthcare delivery.Pay: $20.00 - $22.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Disability insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Referral Specialist/Front Desk Dermatology EXP. ONLY

Select Medical

<div>
 
 Position:
 
 Patient Service Specialist
 
 
 
 Location:
 
 Ijamsville, MD
 
 
 
 Type of Employment:
 
 Full-time
 
 
 
 Schedule:
 
 Monday - Friday (hours vary / 2 evenings till 7/7:30pm per week)
 
 
 
 Compensation:
 
 $16.00 - $18.00/hour (pending experience)
 
 
 When patients enter our outpatient physical therapy center in
 
 Ijamsville,
 
 we want them to have an exceptional experience - starting at the front desk. That&rsquo;s where you come in. As a patient service specialist, you&rsquo;ll manage both the patient side and the business side of our center. Don&rsquo;t underestimate the impact you can make on every patient&rsquo;s care experience, even before they leave the waiting room.
 
 
 
 Why Join Us: (benefits for full-time at 32+ hours/week)
 
 
 
 <ul>
 <li>
 Start Strong: Our mentorship and orientation programs ensure a successful transition
 </li>
 <li>
 Recharge &amp; Refresh: Generous PTO to maintain a healthy work-life balance
 </li>
 <li>
 Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
 </li>
 <li>
 Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
 
 
 </li>
 </ul>
 Check out the video below for additional insight into the work of our Patient Service Specialists!
 
 
 <ul>
 <li>
 Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
 </li>
 <li>
 Schedule patient appointments in person and via phone
 </li>
 <li>
 Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
 </li>
 <li>
 Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
 
 
 </li>
 </ul>
 
 Minimum
 
 
 
 <ul>
 <li>
 High School Diploma or GED
 </li>
 </ul>
</div>

Patient Service Specialist

Advanced Dermatology and Cosmetic Surgery

SUMMARY
 The Front Office & Call Center Specialist is a cross-trained position responsible for delivering an excellent patient experience across all access points: in person at the clinic front desk and by phone through the call center. This role greets and registers patients, manages check-in and check-out, collects payments, verifies insurance, schedules and reschedules appointments, and supports patient outreach campaigns. Duties are performed professionally, accurately, and promptly to ensure smooth clinic operations, schedule integrity, and compliance with HIPAA and organizational policies.
 
Essential duties and responsibilities: 
1. Reports to the Location Manager on duty for location where assigned each day
 2. Greet patients, answer phones
 3. Schedule appointments appropriately based on knowledge of services provided; handle patient appointment reminders and make calls to ensure schedule is full for next day
 4. Facilitate patient check-in; provide assistance to ensure patient is roomed timely
 5. Obtain referrals as required
 6. Scan patient identification cards and insurance cards; review patient benefits and eligibility
 7. Distribute information and forms, either paper or electronic
 8. Populate new patient information into records and update information for existing patient
 9. Scan documents into electronic health record as necessary
 10. Collect appropriate co-pays and/or balances owed by patient, generating receipt for patient; enter payments into billing system; address minor billing issues
 11. Perform check-out services for patient
 12. Review encounter forms for accuracy and completeness; enter charges from encounter form into billing system
 13. Balance day’s business (cash/checks/charges) with encounter forms; generate daily batch reconciliation
 14. Disclose information when required, using appropriate guidelines and following HIPAA regulations
 15. Prepare for next day’s appointments as needed
 16. Perform routine straightening and cleaning of waiting room areas
 17. Attend staff meetings and complete mandatory in-service education/training
 18. Handle high-volume inbound/outbound calls as first point of contact for new and returning patients.
 19. Schedule/reschedule using approved scheduling guidelines; fill first appropriate availability.
 20. Execute patient outreach/recall activities (e.g., follow-ups, skin cancer awareness campaigns, seasonal promotions).
 21. Work assigned error reports and task queues to resolve scheduling/data issues promptly.
 22. Escalate template conflicts, access barriers, and service concerns to team lead/supervisor
 23. Adhere to call handling standards (professional etiquette, empathy, de-escalation, accurate documentation).
 24. Maintain productivity and quality assurance targets (AHT, ACW, adherence).
 25. Perform other duties or special projects as assigned by Management.
 
Knowledge, skills, and abilities: 
1. Knowledge of ADCS policies and applicable government regulations and standards, and the ability to actively apply that knowledge in the performance of all job duties
 2. Knowledge of electronic health record access-level privileges and responsibilities, and the ability to perform electronic health record job duties for this position within the parameters of the access level assigned
 3. Excellent organizational skills (multitask, prioritize, and maintain accuracy in a fast-paced setting)
 4. Excellent verbal and written communication skills
 5. Skilled in using computers; skilled in typing/keyboarding with typing speed of 40 wpm or greater preferred
 6. Ability to practice confidentiality and follow HIPAA regulations with patient information
 7. Ability to practice professional ethics and use discretion concerning ADCS directives and proprietary information/trade secrets of the organization
 8. Ability to recognize a problem and effectively problem-solve, using guidance from the provider and/or Management when necessary
 9. Ability to manage time efficiently and adapt to change
 10. Team-oriented with the ability to also work independently within established protocols
 11. Ability to maintain high level of accuracy in all documentation and in the performance of all job duties
 Professionalism/Communication
 <ul>
<li>Project a professional manner and image, including proper workplace attire and grooming standards; always exhibit professional conduct</li>
<li>Adhere to ethical principles and core ADCS values</li>
<li>Treat all patients and staff with respect, compassion, and empathy, recognizing and respecting cultural diversity</li>
<li>Demonstrate initiative and responsibility for actions</li>
<li>Work as an effective team member</li>
<li>Maintain a strong record for attendance and punctuality in arriving at work</li>
<li>Enhance skills through continuing education</li>
<li>Listen, speak and interact effectively with patients and coworkers; adapt communication for understanding</li>
</ul>
Education
 <ul>
<li>High school diploma or GED required</li>
</ul>
Experience
 <ul>
<li>Minimum of one (1) year dermatology practice experience preferred</li>
<li>Minimum 1 year of experience in a medical front office or centralized call center scheduling environment</li>
</ul>
Licensure/Certification Requirements
 <ul>
<li>None required</li>
</ul>
MATHEMATICAL SKILLS
 To the extent necessary for the performance of the job duties of a Front Desk employee – such as in the collection of deductibles and co-pays, and balancing the day’s business – the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals, and percentages.
 REASONING ABILITY
 Ability to understand and follow instructions, both written and verbal.
 WORK ENVIRONMENT AND CONDITIONS
 Frequent in-person interactions; coordination with clinical staff; lobby management; occasional conflict resolution; occasional weekends as needed. Continuous telephone contact; adherence to schedule blocks; potential overtime or emergency shifts during surges. Occasional local day travel for coverage/training may be required.
 
PHYSICAL DEMANDS
 Work requires prolonged periods of sitting, with periods of standing and walking. Tasks require grasping, fine finger and hand dexterity, and computer keyboarding and mouse usage. This position requires that the employee be able to push/pull, reach, bend, and kneel/crouch/squat. Lifting up to 10 pounds required, with occasional lifting up to 25 pounds. Normal vision required, with or without corrective lenses. Normal hearing is required.
 NOTE: This job description may not include all duties assigned to the associate and may be updated and modified by Management, without notice, according to the operations at any given time.

Front Desk/Call Center Specialist - West Columbia, SC

Select Physical Therapy

<div>Overview: 
Position: Patient Service Specialist
Location: Torrington, CT
Type of Employment: PRN, Per Diem (as needed)
Schedule: Weekdays - Varies
Compensation: $18.00 - $22/hour (based on experience) 
When patients enter our outpatient physical therapy center in Torrington, we want them to have an exceptional experience &ndash; starting at the front desk. That&rsquo;s where you come in. As a patient service specialist, you&rsquo;ll manage both the patient side and business side of our center. Don&rsquo;t underestimate the impact you can make on every patient&rsquo;s care experience, even before they leave the waiting room. 
We offer benefits which support the financial, work/life and emotional well-being of you and your family members. PRN / Part-time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time and PRN employees. 
Check out the video below for additional insight into the work of our Patient Service Specialists! 
<div></div>
Responsibilities: 
<div></div><ul><li>
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out</li><li>
Schedule patient appointments in person and via phone</li><li>
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team</li><li>
Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications</li></ul>
Qualifications:<div></div><div> 
Minimum Qualifications:
</div><ul><li>High School Diploma/GED required</li></ul>
Additional Data:
<div>
Equal Opportunity Employer/including Disabled/Veterans</div></div>

Medical Front Office - Patient Service Specialist

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