front desk worker

Mandarin Oriental Hotel Group

Based at the Mandarin Oriental Downtown, Dubai within the Front Office Department in Dubai, the Front Desk Agent is responsible to meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. Front Desk Agent reports to Duty Manager.
As a Front Desk Agent, you will be responsible for the following duties:
<ul>
<li>Welcome, check in/out, and escort guests while handling preferences, invoices, and correspondence with attention to detail and service standards.</li>
<li>Manage cash handling duties responsibly, including drawer balancing, voucher preparation, and coordination with Accounting and Night Duty Manager.</li>
<li>Deliver prompt and courteous service throughout the guest journey, collaborating with departments like Concierge, Housekeeping, and Reservations.</li>
<li>Maintain thorough knowledge of hotel products and services to tailor offerings to guest needs and communicate unique features effectively.</li>
<li>Foster a positive and collaborative work environment, actively participate in meetings, and serve as a role model of service excellence and integrity.</li>
<li>Ensure guest satisfaction by engaging warmly, resolving complaints where possible, and creating memorable experiences aligned with MOHG standards.</li>
</ul>
As a Front Desk Agent, we expect from you:
<ul>
<li>Senior school qualification with at least 2 years experience in a 5-star hotel environment, including 1 year in Front Office; pre-opening and Middle East experience are advantages.</li>
<li>Proficient in Microsoft Office, PSMS, and other Front Office systems.</li>
<li>Communicates effectively in English; additional language skills in Arabic or others are preferred.</li>
<li>Demonstrates strong customer service skills with a keen understanding of guest needs and expectations.</li>
<li>Possesses excellent interpersonal, communication, and organizational skills, capable of multitasking in a fast-paced setting.</li>
<li>Physically able to stand for long periods and work flexible shifts, including evenings, weekends, and holidays based on business needs.</li>
</ul>

Front Desk Agent

House and Hedges Real Estate

We are Hiring - Front Desk Receptionist.Location: Dubai Apply: career@houseandhedges.aeJob Description:House and Hedges Real Estate is seeking a motivated and proactive Receptionist cum Admin assistant to join our dynamic team. This role will serve as the first point of contact for visitors, offering front desk support and administrative assistance to our real estate team. The ideal candidate will be able to manage various tasks, including welcoming visitors, assisting with property listings, and offering comprehensive support to the real estate team.Key Responsibilities:<ul><li>Front Desk: Greet and welcome visitors with a positive and helpful attitude, ensuring a professional and friendly first impression of the company.</li><li>Handle incoming calls and correspondence, directing them to the appropriate departments.</li><li>Answer telephone calls in a timely fashion, taking clear and detailed messages.</li><li>Assist with administrative tasks such as data entry, filing, and scheduling appointments.</li><li>Assist in preparing and organizing real estate documents, including contracts, leases, and agreements.</li><li>Register and renew agreements with the respective developers.</li><li>Provide support to the real estate team and assist in managing the sales/rentals process with agents.</li><li>Manage daily time-in for Off-Plan Team and Secondary Resale Team (manual &amp; data sheet).</li><li>Schedule meetings, including developers' briefings, and manage calendars.</li><li>Handle email requests to developers for broker registration and NOC copies.</li><li>Conduct telecalls or verification calls for agent leads.</li><li>Broadcast follow-up messages to leads and manage follow-ups.</li></ul>Requirements:<ul><li>Previous experience in a receptionist or administrative role preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in MS Office (Word, Excel, Outlook).</li><li>Strong organizational skills and attention to detail.</li><li>Ability to multitask and prioritize tasks effectively.</li><li>Ability to manage front desk operations smoothly and professionally.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per month

Front Desk Receptionist

Sharp Brains

<div>
 
 The Receptionist at
 
 Sharp Brains Limited
 
 plays a vital role in creating a professional and welcoming first impression for all visitors, clients, and partners. This position requires an energetic and well-organized individual with excellent communication and multitasking skills. The Receptionist will be responsible for managing front-desk operations, coordinating with internal and external stakeholders, and maintaining a high standard of office decorum and presentation.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Front Desk Management
 
 
 <ul>
 <li>
 Serve as the first point of contact for all visitors and callers, ensuring a friendly and professional experience.
 </li>
 <li>
 Manage the reception area to ensure it is clean, organized, and reflective of the company&rsquo;s image.
 </li>
 <li>
 Handle incoming calls, emails, and inquiries, directing them to the appropriate departments or personnel.
 </li>
 </ul>
 
 
 2. Administrative and Coordination Support
 
 
 <ul>
 <li>
 Assist in coordinating communication between internal departments and external entities.
 </li>
 <li>
 Schedule and organize meetings, interviews, and training sessions as required.
 </li>
 <li>
 Maintain visitor logs, appointment schedules, and daily front-desk reports.
 </li>
 </ul>
 
 
 3. Training and Hiring Support
 
 
 <ul>
 <li>
 Facilitate communication with candidates attending hiring and training sessions.
 </li>
 <li>
 Provide visitors and candidates with official information about the company&rsquo;s programs, policies, and procedures.
 </li>
 <li>
 Support HR and training teams with logistical arrangements for interviews and training events.
 </li>
 </ul>
 
 
 4. Office Management and Professional Decorum
 
 
 <ul>
 <li>
 Oversee the reception area&rsquo;s appearance and ensure adherence to company decorum and standards.
 </li>
 <li>
 Manage office supplies related to the front desk and report any maintenance or facility issues promptly.
 </li>
 <li>
 Uphold confidentiality and professionalism in all communications and activities.
 </li>
 </ul>
 
 
 5. Communication and Public Relations
 
 
 <ul>
 <li>
 Provide accurate information to clients, visitors, and partners regarding company services, programs, and public information.
 </li>
 <li>
 Represent Sharp Brains Limited in a courteous, professional, and approachable manner at all times.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 Must be a Graduate in relevant discipline.
 
 
 1 to 2 years of corporate communication and reception experience
 
 
 English Call Center Experience Accepted (Exceptional Communication Skills)
 
 
 Must know basic computer skills ( Word, Excel, Outlook)
 
 
 Understand priority tasks and secondary task management
 
 
 
 
 
 
 Interpersonal Skills
 
 
 
 1- Clear and Good English and Urdu Communication
 
 
 2- Maintain Professional &amp; Personal Relationship decorum
 
 
 3- Skill to manage diverese personalities.
 
 
 4- Dressed up professional as Front Face of Organization.
 
</div>

Vedansh Group of Hospitals

Job Title: Front Desk Executive Department: Front Office / Administration Reporting To: Front Office Manager / Hospital Administrator Job Location: Surya Hospital ( Managed by Vedansh) Job Summary:The Front Desk Executive is responsible for greeting and assisting patients and visitors, managing patient registration, handling inquiries, and ensuring smooth front-office operations with excellent customer service.Key Responsibilities:<ul><li>Greet and assist patients and visitors in a courteous and professional manner.</li><li>Manage patient registration, appointment scheduling, and billing coordination.</li><li>Handle incoming phone calls, emails, and inquiries efficiently.</li><li>Maintain patient records and update details in the hospital management system.</li><li>Coordinate with doctors, nurses, and other departments for patient flow.</li><li>Collect payments and issue receipts as per hospital procedure.</li><li>Ensure the front desk and waiting area are clean, organized, and welcoming.</li><li>Address patient concerns and escalate issues to the supervisor when required.</li><li>Maintain confidentiality of patient and hospital information.</li></ul>Qualification &amp; Experience:<ul><li>Qualification: Graduate in any discipline (preferably in Hospital Management / Administration).</li><li>Experience: 1&ndash;2 years of experience in front office operations, preferably in a hospital or healthcare setup.</li><li>Computer Skills: Knowledge of MS Office and Hospital Management Software.</li></ul>Skills &amp; Competencies:<ul><li>Excellent communication and interpersonal skills.</li><li>Pleasant personality and positive attitude.</li><li>Good organizational and multitasking abilities.</li><li>Basic understanding of hospital procedures and patient care.</li><li>Ability to handle pressure and manage patient flow efficiently.</li></ul>Working Hours:<ul><li>Rotational shifts, including weekends and holidays as per hospital policy.</li></ul>Remuneration:As per hospital norms and experience.Job Type: Full-timePay: &#8377;15,000.00 - &#8377;20,000.00 per monthWork Location: In person

Front Desk

Khaitan Legal Associates

Designation: Front Desk ExecutiveLocation: MumbaiEducation: Bachelor&rsquo;s degree in any field preferableExp Level: 0-3 yearsSkills:<ul><li>Excellent communication and interpersonal skills</li><li>Fluency in English, Hindi</li><li>Proficiency in using computers and other office equipment like AC, TV</li><li>Basic knowledge of Microsoft Office (MS Word and MS Excel)</li></ul>Key responsibilities:<ul><li>Create a welcoming, professional environment for clients and staff upon entry to office</li><li>Handle the front desk and maintain visitor records</li><li>Answer phone calls, screen and direct them to the appropriate team member/department as appropriate</li><li>Handle incoming and outgoing mail and packages</li><li>Handle queries from visitors, clients and staff related to admin activities</li><li>Maintain contact detail in directories</li><li>Ensure reception area is tidy and presentable, with all necessary stationery and material.</li><li>Arrange food orders for the office, and prepare vouchers as and when required</li><li>Perform other clerical duties such as filing, photocopying, transcribing, and faxing</li></ul>Job Type: Full-timeWork Location: In person

City Station Laundry

We are seeking a candidate for the front desk at our laundry. We are located in Jumeriah Village Circle (or JVC for short). Please find the details below for the roles and responsibilities we are looking for:<ul><li>Greet and welcome visitors with a warm and professional demeanor, ensuring a positive first impression of the organization.</li><li>Maintain the front desk area, ensuring it is organized, and clean.</li><li>Handle visitor inquiries and provide accurate information about services to enhance customer experience.</li><li>Coordinate with the launderers and driver to facilitate communication and assist in smooth operations within the organization.</li><li>Utilize ERP software to track customer orders and payment records of the customers and support administrative tasks such as data entry, filing, and document preparation.</li><li>Resolve customer complaints and concerns with professionalism, taking necessary action to ensure satisfaction and uphold company standards.</li><li>Process incoming and outgoing laundry orders and other organization related orders, ensuring timely delivery and accurate record-keeping.</li></ul>

Front Desk Representative

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza&rsquo;s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.
Front Desk Receptionist
Four Seasons Hotel Cairo at The First Residence
Four Seasons Hotel Cairo at The First Residence is seeking a talented and experienced Front Desk Receptionist who shares our passion for excellence and is enthusiastic about delivering an exceptional guest experience.
About the role:
Front Desk Receptionist who shares our passion for excellence and is enthusiastic about creating the ultimate service experience.
What You Will Do
Checks in guests in an efficient and friendly manner, using guests' names whenever possible. Assures that the guest is assigned the type of room requested and that the correct rate is charged. Arranges for luggage to be delivered to the guest room. Issue the correct keys to the guest.
<ul><li>Checks out the guest at the end of stay. Ascertains guest satisfaction, collects keys, posts late charges, and presents the bill to the guest. Settles the bill accurately through a credit card or cash transaction.
</li><li>Utilizes a variety of computer systems to check guests in and out, run daily reports, and select and block rooms for arriving guests.
</li><li>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guests will be in person and by phone.
</li></ul>What You Bring
<ul><li>Requires a working knowledge of division operations.
</li></ul><ul><li>Working knowledge is generally learned on the job.
</li></ul><ul><li>Requires the ability to operate computer equipment and other Front Desk systems.
</li></ul><ul><li>Requires reading, writing, and oral proficiency in the English language.
</li></ul><ul><li>More than 1 year of experience.
</li></ul>What We Offer
<ul><li>Competitive salary, wages, and a comprehensive benefits package
</li></ul><ul><li>Excellent training and development opportunities
</li></ul><ul><li>Complimentary dry cleaning for employee uniforms/ business attire.
</li></ul><ul><li>Complimentary employee meals
</li></ul><ul><li>Complimentary stays at Four Seasons properties (based on availability), with discounted meals.
</li></ul><ul><li>Dental and medical/disability/life insurance
</li></ul><ul><li>Retirement pension plan
</li></ul><ul><li>Employee service awards
</li></ul>Schedule &amp; Hours
Full&ndash;time job with 44 working hours a week.</div>

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