front end associate

Spec's Family Partners

<div><p>The individuals who perform this job provide extraordinary shopping experiences to our guests and exceptional service at the time of checkout.<br>
Essential Duties and Responsibilities<br>
Including, but not limited to, the following:<br>
1. Know and actively demonstrate, daily, our Company Mission Statement and Core Values.<br>
2. Maintain uniform standard, as detailed in the Employee Manual, for all worked hours.<br>
3. Greet guests with a smiling face and helpful demeanor, use our Guest Services script based on the division in which they serve. For Specs locations: offer the 5% discount, ask for the Specs Key, call the guest by name (if possible), offer additional items, offer the opportunity to give to the charity of the month, and thank the guest for their business.<br>
4. Operate cash register or electronic scanner and look up products as needed to access UPC codes or prices.<br>
5. Ensure proper pricing by scanning the correct barcode.<br>
6. Properly use and maintain computers, registers, and scanner equipment.<br>
7. Suggestively sell items to guests at the register and offer add-on items, including the charity of the month.<br>
8. Monitor merchandise brought to the register by stockers so that the accurate amounts are charged to the guest.<br>
9. Redeem coupons and weigh produce items when required.<br>
10. Kindly ask the guest to read and answer the pin pad question before starting the transaction. Never answer the pin pad questions for the guest.<br>
11. If necessary, check acceptable identification, use 36 sign-in, to ensure you make the legal sale. Use best practices and always be professional when checking IDs.<br>
12. Receive cash, checks, debit cards, credit cards, or gift cards.<br>
13. Issue receipts and any change due.<br>
14. Accurately count change back to the guest. No, do not just hand a wad of bills and change to the guest.<br>
15. Bag or box merchandise. Is business-minded when using bags (double bag only when asked by the guestfor multiple bottle orders, use boxes) and bottle protectors (no, not every bottle needs one).<br>
16. Assist with carry-outs when needed and feasible.<br>
17. Compute and record totals of all transactions on daily record sheet.<br>
18. Call the code for a cash drop as soon as the limit has been reached in order to maintain proper till balance.<br>
19. Keep work area clean and neat and do not overstock counter with merchandise.<br>
20. Count down drawer at end of shift and prepare final drop.<br>
21. Answer questions and provide information to guests.<br>
22. May resolve guest complaints with courtesy and respect.<br>
23. Avoid conversations with coworkers when guests are present.<br>
24. Avoid use of personal cell phone while on the sales floor.<br>
25. Stock shelves and check price tags as needed.<br>
26. Monitor checkout station, making sure all needed tools such as register paper and paper bags are in stock.<br>
27. Prepare assigned areas for inventory and assist in the inventory process if needed.<br>
28. Carry out directives of management efficiently.<br>
29. Fulfill responsibilities with care and attention to detail.<br>
30. Practice teamwork and cooperation with others.<br>
31. Possess time management skills and be able to prioritize tasks.<br>
32. Ability to manage stress in a fast-paced environment.<br>
33. Stand for most of shift, bend and walk occasionally. Use arms, hands, and fingers to feel, handle, reach, and lift. Lift and/or move up to 25 pounds regularly and up to 50 pounds or more occasionally using proper lifting techniques and tools. Push<br>
and/or pull 50-100 pounds or more occasionally. Communicate with and understand team members and guests. See product and payment methods.<br>
34. Work in accordance with all safety regulations of Specs Family Partners and OSHA.<br>
35. Other projects and tasks assigned by management.<br>
Yes, you may have to clean the restroom.<br>
36. Attendance and timeliness are required. It is hard to run the register from home.</p><p>
To perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily. State law says you must be over the age of 21 to work at Spec's. The requirements listed below are representative of the knowledge, skill, and/or ability required. In other words, here's the technical stuff.<br>
Education or Experience<br>
We'd prefer you to have cashiering experience, but if you're willing to learn, we're willing to teach you. We'd like you to have a high school diploma or a general education degree (GED), but sometimes, experience is the best education.<br>
Language Skills<br>
We need you to be able to read, comprehend, and write simple instructions or memos. You must be able to communicate with and understand coworkers and guests. Bilingual skills are a plus.<br>
Mathematical Skills<br>
You need the ability to add, subtract, multiply, and divide in both whole numbers and in fractions and decimals without taking your shoes off. You need to be able to calculate discounts and percentages. We can provide a calculator.<br>
Demeanor and Personal Skills Smiley, Friendly, Helpful<br>
You've got the job. Now you need to do the job. You need to be responsible, reliable, and committed to providing extraordinary service. Patience, friendliness, and an outgoing personality are needed for success. You need to be a self-starter with a strong work ethic who completes job assignments in a timely fashion and then looks for the next task.<br>
Hours<br>
Full-time is typically 35 hours per week. Must be available to work any shift on Friday or Saturday and must be available 80% or more of all shifts each week.<br>
Part-time is up to 25 hours per week.<br>
We schedule for the needs of our business. Working outside of your scheduled time without District Manager approval is prohibited and subject to discipline. In other words, you cannot decide to make up hours because you missed some time after a night out with your buddies unless your District Manager ok's it.<br>
Reasoning Ability<br>
You need the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.<br>
Certificates, Licenses<br>
You must maintain a valid TABC Beverage Sellers Permit and in some cases, a valid Food Handlers Permit. <b>The TABC course takes 2-3 hours to complete, and we will pay you for your time spent in the course up to 3 hours. Spec's will provide a link to the course and login information after the hiring process is complete. We will deduct the cost of the course from your paycheck.</b><br>
Physical Demands<br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals who need them to perform the essential functions. This job regularly requires standing, walking, and bending; use of arms, hands, and fingers to feel, handle, reach, and lift; climbing and balance; communicating and understanding. You must be able to lift and/or move up to 25 pounds regularly and<br>
up to 50 pounds or more occasionally using proper lifting techniques and tools. You must be able to push and/or pull 50-100 pounds or more occasionally. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus. This job also requires physical attendance based on a schedule made by management which may vary week to week based on the needs of the business.<br>
Work Environment and Environmental Conditions<br>
We provide a fun and positive environment in which to serve our guests. You may be exposed to outside weather conditions while youre delivering extraordinary service. The noise level is usually moderate.</p></div><p></p>

166 PT FRONT END ASSOCIATE/STOCKER in CINCO RANCH

Winn-Dixie

<div>
 We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work , we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here .
 <br/>
 <br/>
 We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do.
 <br/>
 <br/>
 <strong>
  Job Title: Customer Service Associate
  <br/>
  <br/>
  Location: Retail Grocery Location
  <br/>
  <br/>
 </strong>
 <strong>
  Position Overview
  <br/>
  <br/>
 </strong>
 The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management.
 <br/>
 <br/>
 <strong>
  Primary Responsibilities &amp; Accountabilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
  </li>
  <li>
   Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.
  </li>
  <li>
   Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.
  </li>
  <li>
   Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.
  </li>
  <li>
   Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.
  </li>
  <li>
   Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.
  </li>
  <li>
   Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
  </li>
  <li>
   Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.
  </li>
  <li>
   Maintain confidentiality of information.
  </li>
  <li>
   Put up discarded or returned merchandise.
  </li>
  <li>
   Perform cashier associate duties, as necessary.
  </li>
  <li>
   Perform pricing duties, as necessary.
  </li>
  <li>
   Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
  </li>
  <li>
   Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
  </li>
  <li>
   Perform other job-related duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Minimum
 <br/>
 <br/>
 <ul>
  <li>
   Must be 18 years of age.
  </li>
  <li>
   High school diploma or equivalency.
  </li>
  <li>
   Ability to read, write and speak English proficiently.
  </li>
  <li>
   Ability to understand and follow English instructions.
  </li>
  <li>
   Authorization to work in the United States or the ability to obtain the same.
  </li>
  <li>
   Successful completion of pre-employment drug testing and background check.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact.
  </li>
  <li>
   Possess a proficient working knowledge of office, front end systems and equipment.
  </li>
  <li>
   Possess proficient computer skills.
  </li>
  <li>
   Possess demonstrated skills in the ability to perform and deliver customer service expectations.
  </li>
  <li>
   Demonstrate good organizational skills.
  </li>
  <li>
   High standard of integrity and reliability.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Behaviors
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lives the Values by embracing the essence of the company demonstrating a commitment to the company&rsquo;s goal and values.
  </li>
  <li>
   Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
  </li>
  <li>
   Business-driven showing passion for the business, delivering results consistently.
  </li>
  <li>
   Customer-orientated by passionately demonstrating that the customer comes first&hellip; always by putting the customer&rsquo;s needs above all else.
  </li>
  <li>
   People Passion through consistently treating others with respect and dignity.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Knowledge, Skills, Abilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Compliance with all company policies and procedures.
  </li>
  <li>
   Must complete service training within sixty (60) days of position start date.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Tag
  <br/>
  <br/>
 </strong>
 #WD
</div>


Customer Service Associate

<div>Overview:
<div><i>
We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a </i><i>great place to work</i><i>, we empower everyone to be their full, authentic selves. Read our </i><i>Belonging, Inclusion and Diversity Statement here</i><i>.</i></div><div></div><div><i><br>
We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do.</i></div><div></div><div><b><br>
Job Title: Customer Service Associate
</b><br>
<b>Location: Retail Grocery Location</b></div><div><div><div><b>
Position Overview</b></div></div><br>
<div><div>
The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management.
</div></div><br>
<div><div><b>Primary Responsibilities &amp; Accountabilities</b></div></div><br>
<div><ul><li>
Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.</li><li>
Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.</li><li>
Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.</li><li>
Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.</li><li>
Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.</li><li>
Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.</li><li>
Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.</li><li>
Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.</li><li>
Maintain confidentiality of information.</li><li>
Put up discarded or returned merchandise.</li><li>
Perform cashier associate duties, as necessary.</li><li>
Perform pricing duties, as necessary.</li><li>
Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.</li><li>
Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.</li><li>
Perform other job-related duties as assigned.</li></ul></div><br>
<div><div><b>
Qualifications</b></div></div><br>
<div><div>
Minimum<ul><li>
Must be 18 years of age.</li><li>
High school diploma or equivalency.</li><li>
Ability to read, write and speak English proficiently.</li><li>
Ability to understand and follow English instructions.</li><li>
Authorization to work in the United States or the ability to obtain the same.</li><li>
Successful completion of pre-employment drug testing and background check.</li></ul></div></div><br>
<div><div>
Preferred<ul><li>
Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact.</li><li>
Possess a proficient working knowledge of office, front end systems and equipment.</li><li>
Possess proficient computer skills.</li><li>
Possess demonstrated skills in the ability to perform and deliver customer service expectations.</li><li>
Demonstrate good organizational skills.</li><li>
High standard of integrity and reliability.</li></ul></div></div><br>
<div><div><b>
Required Behaviors</b></div></div><br>
<div><ul><li><b><i>
Lives the Values</i></b> by embracing the essence of the company demonstrating a commitment to the company&rsquo;s goal and values.</li><li>
Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.</li><li><b><i>
Business-driven</i></b> showing passion for the business, delivering results consistently.</li><li><b><i>
Customer-orientated</i></b> by passionately demonstrating that the customer comes first&hellip; always by putting the customer&rsquo;s needs above all else.</li><li><b><i>
People Passion</i></b> through consistently treating others with respect and dignity.</li></ul></div><br>
<div><div><b>
Knowledge, Skills, Abilities</b></div></div><br>
<div><ul><li>
Compliance with all company policies and procedures.</li><li>
Must complete service training within sixty (60) days of position start date.</li></ul></div></div><br>
<div></div>
Job Tag:
<div>
#WD</div></div>

Food Lion

<div><b>Category/Area of Expertise:</b> Retail Operations<br>
<b>Job Requisition:</b> 486625<br>
<b>Address: </b>USA-VA-Pulaski-1200 East Main Street
<br>
<b>Store Code: </b>Store 01066 Front End (7218351)
<br>
<br>
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.<br>
<br>
<b>PRIMARY PURPOSE</b><br>
<br>
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.<br>
<br>
<b>DUTIES AND RESPONSIBILITIES</b><br>
<br>
<ul><li>Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience</li><li>Greet each customer and uses his or her name whenever possible</li><li>Avoid personal conversations with other associates when customers are present</li><li>Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager</li><li>Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar</li><li>Ensure work station and front end area of the store has a neat and clean presentation</li><li>Maintains proper knowledge of all sales associate register functions and Front End accounting services</li><li>Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner</li><li>Ensure the MVP savings center KIOSK is filled with paper and properly working</li><li>Performs the task of sales associate when scheduled or as needed per the surge plan guidelines</li><li>Performs the task of the customer lead as needed to ensure service standards are maintained</li><li>Maintain alertness and calls for assistance when needed to service customers per service standards</li><li>Is courteous and helpful to other associates</li><li>Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code</li><li>Adhere to all company guidelines, policies and standard practices</li><li>Observe and correct all unsafe conditions that could cause associate or customer accidents</li><li>Notify QA of any cleaning issues or maintenance required on front end</li><li>Successfully complete computer based training (CBT) and training aid courses</li><li>Perform all other duties as assigned&quot;</li></ul><br>
<b>
QUALIFICATIONS</b><br>
<br>
<ul><li>High school graduate or equivalent preferred</li><li>Effective communication and customer service skills</li><li>Ability and willingness to learn multiple tasks and technical requirements of the job</li><li>Ability to perform the technical requirements of cashier and service center</li><li>Must meet minimum age requirements to perform specific job functions</li><li>Must be able to meet the physical requirements of the position, with or without reasonable accommodations&quot;</li></ul><br>
<b>
PHYSICAL REQUIREMENTS</b><br>
<br>
<ul><li>Ability to use computers and other communication systems required to perform job functions</li><li>Perform repetitive hand and arm motions</li><li>Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion</li><li>Pull or push up to 75 lbs. on occasion</li><li>Stand 100% of the time, frequently walking short distances</li><li>Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners</li><li>Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator</li><li>Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level</li><li>Meet established volume activity standards for the position</li><li>Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time</li><li>Have sufficient visual ability to check ID cards, checks, invoices and other written documents</li><li>BOTTLES where applicable: Move empty bottles and containers from the front end to the back room&quot;</li></ul><br>
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.</div>

PT Customer Service Leader

<div><b>Category/Area of Expertise:</b> Retail Operations<br>
<b>Job Requisition:</b> 486691<br>
<b>Address: </b>USA-NC-Charlotte-3207 Eastway Drive
<br>
<b>Store Code: </b>Store 01057 Front End (7218234)
<br>
<br>
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.<br>
<br>
<b>PRIMARY PURPOSE</b><br>
<br>
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.<br>
<br>
<b>DUTIES AND RESPONSIBILITIES</b><br>
<br>
<ul><li>Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience</li><li>Greet each customer and uses his or her name whenever possible</li><li>Avoid personal conversations with other associates when customers are present</li><li>Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager</li><li>Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar</li><li>Ensure work station and front end area of the store has a neat and clean presentation</li><li>Maintains proper knowledge of all sales associate register functions and Front End accounting services</li><li>Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner</li><li>Ensure the MVP savings center KIOSK is filled with paper and properly working</li><li>Performs the task of sales associate when scheduled or as needed per the surge plan guidelines</li><li>Performs the task of the customer lead as needed to ensure service standards are maintained</li><li>Maintain alertness and calls for assistance when needed to service customers per service standards</li><li>Is courteous and helpful to other associates</li><li>Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code</li><li>Adhere to all company guidelines, policies and standard practices</li><li>Observe and correct all unsafe conditions that could cause associate or customer accidents</li><li>Notify QA of any cleaning issues or maintenance required on front end</li><li>Successfully complete computer based training (CBT) and training aid courses</li><li>Perform all other duties as assigned&quot;</li></ul><br>
<b>
QUALIFICATIONS</b><br>
<br>
<ul><li>High school graduate or equivalent preferred</li><li>Effective communication and customer service skills</li><li>Ability and willingness to learn multiple tasks and technical requirements of the job</li><li>Ability to perform the technical requirements of cashier and service center</li><li>Must meet minimum age requirements to perform specific job functions</li><li>Must be able to meet the physical requirements of the position, with or without reasonable accommodations&quot;</li></ul><br>
<b>
PHYSICAL REQUIREMENTS</b><br>
<br>
<ul><li>Ability to use computers and other communication systems required to perform job functions</li><li>Perform repetitive hand and arm motions</li><li>Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion</li><li>Pull or push up to 75 lbs. on occasion</li><li>Stand 100% of the time, frequently walking short distances</li><li>Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners</li><li>Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator</li><li>Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level</li><li>Meet established volume activity standards for the position</li><li>Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time</li><li>Have sufficient visual ability to check ID cards, checks, invoices and other written documents</li><li>BOTTLES where applicable: Move empty bottles and containers from the front end to the back room&quot;</li></ul><br>
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.</div>

<div><b>Category/Area of Expertise:</b> Retail Operations<br>
<b>Job Requisition:</b> 486589<br>
<b>Address: </b>USA-SC-Hartsville-819 W Carolina Avenue
<br>
<b>Store Code: </b>Store 02836 Front End (7237914)
<br>
<br>
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.<br>
<br>
<b>PRIMARY PURPOSE</b><br>
<br>
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.<br>
<br>
<b>DUTIES AND RESPONSIBILITIES</b><br>
<br>
<ul><li>Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience</li><li>Greet each customer and uses his or her name whenever possible</li><li>Avoid personal conversations with other associates when customers are present</li><li>Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager</li><li>Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar</li><li>Ensure work station and front end area of the store has a neat and clean presentation</li><li>Maintains proper knowledge of all sales associate register functions and Front End accounting services</li><li>Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner</li><li>Ensure the MVP savings center KIOSK is filled with paper and properly working</li><li>Performs the task of sales associate when scheduled or as needed per the surge plan guidelines</li><li>Performs the task of the customer lead as needed to ensure service standards are maintained</li><li>Maintain alertness and calls for assistance when needed to service customers per service standards</li><li>Is courteous and helpful to other associates</li><li>Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code</li><li>Adhere to all company guidelines, policies and standard practices</li><li>Observe and correct all unsafe conditions that could cause associate or customer accidents</li><li>Notify QA of any cleaning issues or maintenance required on front end</li><li>Successfully complete computer based training (CBT) and training aid courses</li><li>Perform all other duties as assigned&quot;</li></ul><br>
<b>
QUALIFICATIONS</b><br>
<br>
<ul><li>High school graduate or equivalent preferred</li><li>Effective communication and customer service skills</li><li>Ability and willingness to learn multiple tasks and technical requirements of the job</li><li>Ability to perform the technical requirements of cashier and service center</li><li>Must meet minimum age requirements to perform specific job functions</li><li>Must be able to meet the physical requirements of the position, with or without reasonable accommodations&quot;</li></ul><br>
<b>
PHYSICAL REQUIREMENTS</b><br>
<br>
<ul><li>Ability to use computers and other communication systems required to perform job functions</li><li>Perform repetitive hand and arm motions</li><li>Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion</li><li>Pull or push up to 75 lbs. on occasion</li><li>Stand 100% of the time, frequently walking short distances</li><li>Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners</li><li>Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator</li><li>Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level</li><li>Meet established volume activity standards for the position</li><li>Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time</li><li>Have sufficient visual ability to check ID cards, checks, invoices and other written documents</li><li>BOTTLES where applicable: Move empty bottles and containers from the front end to the back room&quot;</li></ul><br>
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.</div>

Search 10000+ Front end associate jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 front end associate jobs Near Me

166 PT FRONT END ASSOCIATE/STOCKER in CINCO RANCH

Customer Service Associate

Customer Service Associate

Customer Service Associate

PT Customer Service Leader

PT Customer Service Leader

PT Customer Service Leader