front end manager

Forman Mills

<div><h4 class="jobSectionHeader">Position Title: Front End Manager (FEM)</h4>
Reports to: Store Manager / Co-Manager / ASM

Department: Store Operations

FLSA: NON - Exempt
<h4 class="jobSectionHeader">
Position Summary:</h4>
The Front-End Manager (FEM) reporting to the Store Manager/CO-ASM is directly responsible for all aspects of the front-end including POS Registers/cashiers, Service Desk/associates and layaway, Cash

Office Functions, Front end cleanliness, organization and detailed standards. The FEM is responsible for

Scheduling the front end to the needs of the business without overspending the budgeted payroll hours, line control efficiencies to ensure a fast and friendly check out experience for our customers and all

filling and maintenance areas of the front end. The FEM also has complete responsibility to ensure Cash

Management accountability thru out all team members that are scheduled to work the front end. All reports are reviewed daily in detail, and any issues are immediately brought to the attention of the Store

Manager and Loss Prevention. The FEM is also accountable for ensuring all company policies and procedures are followed, understood and executed by all team members, improving the front end

efficiencies by hiring High Energy team members with the right skill set and attitude, handling all customer issues to ensure our customers have the best shopping experience.
<h4 class="jobSectionHeader">
Principle Duties and Responsibilities:</h4><ul><li>
Partners with the admin and store manager in hiring &ldquo;A&rdquo; team members to work at the front end</li><li>
Working with the store manager to Schedule to the needs of the business without overspending to the budget</li><li>
Completely responsible for a &ldquo;Fast and Friendly&rdquo; check out experience, no more than 3 people in a line</li><li>
Maintains constant visibility in the front end and monitors all cashiers' performance</li><li>
Reviews all reports daily/weekly and elevates any issues immediately to the Store Manager and</li></ul><h4 class="jobSectionHeader">
Loss Prevention</h4><ul><li>
Performs random cashier audits up to twice per day</li><li>
Evaluates, counsels and disciplines personnel based on performance in partnership with the</li></ul><h4 class="jobSectionHeader">
Store Manager</h4><ul><li>
Conducts morning &ldquo;JUICE&rdquo; meetings reviewing Sales results, importance of line control and a</li></ul>
fast and friendly checkout experience, cash management responsibilities and any other issue pertaining to the front end
<ul><li>
Ensures flawless execution of all Company Initiatives to include: o &ldquo;A&rdquo; Teams</li><li>
Line Control o Fast and Friendly Checkout</li><li>
High Energy team members o Cash Management</li><li>
Any other company initiatives</li><li>
Ensure outstanding customer service by verifying all team members greet, assist and thank</li></ul>
customers in a positive approachable manner. Present a positive image towards all team members, customers and the community
<ul><li>
Communicates policies, procedures, advertising and all pertinent information to the staff.</li><li>
Audits operational controls to ensure all policies are adhered to</li><li>
Ensure proper dress code and name tag standards are maintained by all team members</li><li>
Elevate all repair and maintenance issues of the frontend equipment immediately to the store</li></ul>
manager and IT support
<h4 class="jobSectionHeader">
Position Requirements:</h4><ul><li>
Ability to work varied hours/days, including nights, weekends and holidays to meet the needs of the business.</li><li>
Ability to communicate effectively as it relates to speaking with customers and team members</li></ul>
all Forman Mills written policy and procedures, training materials, directives and any other materials Forman Mills produces.
<ul><li>
Ability to perform basic math functions in order to operate the register, make change and conduct inventory.</li><li>
May be required to lift up to 40 lbs. and on occasions up to 70 lbs. from floor level with adequate</li></ul>
fitness level to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing and repetitive lifting with or without reasonable accommodation.
<h4 class="jobSectionHeader">
Minimum Requirements:</h4><ul><li>
Must be 18 years or older</li><li>
Education: High School Diploma or Equivalent</li><li>
Experience: Minimum of 12 years of experience managing a frontend team in a high volume fast paced retail environment</li><li>
HighEnergy, Handson Leader</li><li>
Excellent People Skills</li><li>
Computer Skill required</li></ul><h4 class="jobSectionHeader">
About Forman Mills Inc</h4>
As one of America&rsquo;s fastest growing regional retail companies, Forman Mills is constantly seeking the best and brightest talents to drive the continued growth of the company. If you have a passion for excellence, an unwavering focus on delivering value for the customer and a drive to be the best, Forman Mills can be your springboard to incredible career growth. Forman Mills has employment opportunities available at Store, Distribution Center, and Corporate level.</div>

117 - Front End Manager FT

<div><h4 class="jobSectionHeader">Position Title: Front End Manager (FEM)</h4>
Reports to: Store Manager / Co-Manager / ASM

Department: Store Operations

FLSA: NON - Exempt
<h4 class="jobSectionHeader">
Position Summary:</h4>
The Front End Manager (FEM) reporting to the Store Manager/CO-ASM is directly responsible for all aspects of the front end including POS Registers/cashiers, Service Desk/associates and layaway, Cash

Office Functions, Front end cleanliness, organization and detailed standards. The FEM is responsible for

Scheduling the front end to the needs of the business without overspending the budgeted payroll hours, line control efficiencies to ensure a fast and friendly check out experience for our customers and all

filling and maintenance areas of the front end. The FEM also has complete responsibility to ensure Cash

Management accountability thru out all team members that are scheduled to work the front end. All reports are reviewed daily in detail and any issues are immediately brought to the attention of the Store

Manager and Loss Prevention. The FEM is also accountable for ensuring all company policies and procedures are followed, understood and executed by all team members, improving the front end

efficiencies by hiring High Energy team members with the right skill set and attitude, handling all customer issues to ensure our customers have the best shopping experience.
<h4 class="jobSectionHeader">
Principle Duties and Responsibilities:</h4><ul><li>
Partners with the admin and store manager in hiring &ldquo;A&rdquo; team members to work at the front end</li><li>
Working with the store manager to Schedule to the needs of the business without overspending to the budget</li><li>
Completely responsible for a &ldquo;Fast and Friendly&rdquo; check out experience, no more than 3 people in a line</li><li>
Maintains constant visibility in the front end and monitors all cashiers performance</li><li>
Reviews all reports daily/weekly and elevates any issues immediately to the Store Manager and</li></ul><h4 class="jobSectionHeader">
Loss Prevention</h4><ul><li>
Performs random cashier audits up to twice per day</li><li>
Evaluates, counsels and disciplines personnel based on performance in partnership with the</li></ul><h4 class="jobSectionHeader">
Store Manager</h4><ul><li>
Conducts morning &ldquo;JUICE&rdquo; meetings reviewing: Sales results, importance of line control and a</li></ul>
fast and friendly checkout experience, cash management responsibilities and any other issue pertaining to the front end
<ul><li>
Ensures flawless execution of all Company Initiatives to include: o &ldquo;A&rdquo; Teams</li><li>
Line Control o Fast and Friendly Checkout</li><li>
High Energy team members o Cash Management</li><li>
Any other company initiatives</li><li>
Ensure outstanding customer service by verifying all team members greet, assist and thank</li></ul>
customers in a positive approachable manner. Present a positive image towards all team members, customers and the community
<ul><li>
Communicates policies, procedures, advertising and all pertinent information to the staff.</li><li>
Audits operational controls to ensure all policies are adhered to</li><li>
Ensure proper dress code and name tag standards are maintained by all team members</li><li>
Elevate all repair and maintenance issues of the front end equipment immediately to the store</li></ul>
manager and IT support
<h4 class="jobSectionHeader">
Position Requirements:</h4><ul><li>
Ability to work varied hours/days, including nights, weekends and holidays to meet the needs of the business.</li><li>
Ability to communicate effectively as it relates to speaking with customers and team members</li></ul>
all Forman Mills written policy and procedures, training materials, directives and any other materials Forman Mills produces.
<ul><li>
Ability to perform basic math functions in order to operate the register, make change and conduct inventory.</li><li>
May be required to lift up to 40 lbs and on occasions up to 70 lbs from floor level with adequate</li></ul>
fitness level to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing and repetitive lifting with or without reasonable accommodation.
<h4 class="jobSectionHeader">
Minimum Requirements:</h4><ul><li>
Must be 18 years or older</li><li>
Education: High School Diploma or Equivalent</li><li>
Experience: Minimum of 12 years of experience managing a front end team in a high volume fast paced retail environment</li><li>
High Energy, Hands on Leader</li><li>
Excellent People Skills</li><li>
Computer Skill required</li></ul><h4 class="jobSectionHeader">
About Forman Mills Inc</h4>
As one of America&rsquo;s fastest growing regional retail companies, Forman Mills is constantly seeking the best and brightest talents to drive the continued growth of the company. If you have a passion for excellence, an unwavering focus on delivering value for the customer and a drive to be the best, Forman Mills can be your springboard to incredible career growth. Forman Mills has employment opportunities available at Store, Distribution Center, and Corporate level.</div>

104- Wilmington- Front End Manager- PT

Marriott International

<div>The Role As the Front Office Manager, you oversee all front desk operations and guest service functions. You support staffing, training, performance, and service standards while ensuring a positive guest experience from arrival through departure. You work closely with hotel leadership to maintain productivity, accuracy, and exceptional service.
What You Will Be Doing<ul><li>
Lead daily front office operations, including staff supervision and scheduling
</li><li>Train, coach, and develop front desk and guest service team members
</li><li>Oversee check ins, check outs, reservations, and billing accuracy
</li><li>Resolve escalated guest concerns and service issues professionally
</li><li>Ensure compliance with hotel policies, brand standards, and procedures
</li><li>Monitor financial processes such as cash handling and end of day reporting
</li><li>Communicate effectively with housekeeping, engineering, and leadership
</li><li>Support hiring, performance reviews, and team development
</li><li>Maintain a welcoming, efficient, and service focused front office environment</li></ul>
Why You Will Love It Here<ul><li>
 Leadership role with daily guest impact
</li><li>Opportunities for growth within hotel operations
</li><li>Supportive, team oriented environment</li></ul>
Ready to Join the Team If you are ready to lead a high performing front office team and deliver exceptional guest service, we would love to meet you. Apply now.
EOE<h4 class="jobSectionHeader">
Qualifications</h4>
What Makes You You<ul><li>
Previous hotel front office leadership experience required
</li><li>Strong communication, leadership, and problem solving skills
</li><li>Organized, dependable, and detail oriented
</li><li>Comfortable using hotel systems, reporting tools, and front office processes
</li><li>Able to multitask and maintain professionalism under pressure
</li><li>Passionate about hospitality and creating excellent guest experiences</li></ul>
Flexible to work any shifts, including holidays and weekends.</div>
 
<div>You are a strong leader with excellent communication, organization, and hospitality skills. You understand front office operations inside and out and know how to create a welcoming and efficient guest experience. If you enjoy leading teams and ensuring smooth daily operations, keep reading.
The Role As the Front Office Manager, you oversee all front desk operations and guest service functions. You support staffing, training, performance, and service standards while ensuring a positive guest experience from arrival through departure. You work closely with hotel leadership to maintain productivity, accuracy, and exceptional service.
What You Will Be Doing<ul><li>
Lead daily front office operations, including staff supervision and scheduling
</li><li>Train, coach, and develop front desk and guest service team members
</li><li>Oversee check ins, check outs, reservations, and billing accuracy
</li><li>Resolve escalated guest concerns and service issues professionally
</li><li>Ensure compliance with hotel policies, brand standards, and procedures
</li><li>Monitor financial processes such as cash handling and end of day reporting
</li><li>Communicate effectively with housekeeping, engineering, and leadership
</li><li>Support hiring, performance reviews, and team development
</li><li>Maintain a welcoming, efficient, and service focused front office environment</li></ul>
Why You Will Love It Here<ul><li>
 Leadership role with daily guest impact
</li><li>Opportunities for growth within hotel operations
</li><li>Supportive, team oriented environment</li></ul>
Ready to Join the Team If you are ready to lead a high performing front office team and deliver exceptional guest service, we would love to meet you. Apply now.
EOE<h4 class="jobSectionHeader">
Qualifications</h4>
What Makes You You<ul><li>
Previous hotel front office leadership experience required
</li><li>Strong communication, leadership, and problem solving skills
</li><li>Organized, dependable, and detail oriented
</li><li>Comfortable using hotel systems, reporting tools, and front office processes
</li><li>Able to multitask and maintain professionalism under pressure
</li><li>Passionate about hospitality and creating excellent guest experiences</li></ul>
Flexible to work any shifts, including holidays and weekends.</div>

Assistant Front Office Manager

Five Below

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go& Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
 
It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
 
RESPONSIBILITIES
 
<ul>
<li>Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.</li>
<li>Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager.</li>
<li>Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that all front-end equipment is in working order and associates are trained to include services where applicable.</li>
<li>Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at all times.</li>
<li>Responsible for performing store manager duties in their absence.</li>
<li>Partners with the store manager to recruit, train, coach, develop and supervise all crew members.</li>
<li>Reviews all corporate communications and reacts accordingly.</li>
<li>Partners with the entire store leadership team in merchandising procedures and World Recovery.</li>
<li>Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room</li>
<li>This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.</li>
</ul>
QUALIFICATIONS
 
<ul>
<li>High School Graduate or equivalent.</li>
<li>College experience preferred.</li>
<li>Minimum 2 years of management experience</li>
<li>Excellent verbal and written communication skills</li>
<li>Ability to multi-task</li>
<li>Creative thinking</li>
<li>Ability to maintain composure under pressure</li>
</ul>
ESSENTIAL JOB FUNCTIONS
 
<ul>
<li>Frequently operate cash register</li>
<li>Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet</li>
<li>Frequently ascend/descend ladders in order to retrieve and put away stock</li>
<li>Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor</li>
<li>Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations</li>
<li>Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise</li>
<li>Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)</li>
<li>Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures</li>
<li>Must be able to remain in a stationary, upright position for 80% of the time</li>
</ul>
Explore ourbenefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today!benefits.fivebelow.com/public/welcome
 
Five Below is anEqual Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
 
Five Below is committed to working with and providing reasonableaccommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information.crewservices.zendesk.com/hc/en-us/requests/new
 
Position Type: 
Hourly
 
Position Starting At: 
$15.00
 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visitFive Below's Career Site to verify the posting.fivebelow.com/info/careers

CEM Shippensburg, PA

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 Since opening in 1928, our legendary property has been the preferred address for celebrities, royalty and the international elite &mdash; and it&rsquo;s easy to see why. Located at the intersection of Wilshire Boulevard and Rodeo Drive, we put you in the enviable heart of Beverly Hills, with designer shopping, fine dining and postcard-worthy views at our doorstep.
 
 
 
 Assistant Front Desk Manager
 
 
 
 
 Beverly Wilshire, A Four Seasons Hotel
 
 
 
 The Beverly Wilshire, A Four Seasons Hotel is looking for an Assistant Front Desk Manager who oversees, directs and controls the activities of the various Rooms departments, with a focus on Front Desk, will also oversee the operation of Housekeeping, Concierge, Bell Staff, Driveway and CORE, in the absence of a manager. In addition, the overnight coverage will ensure supervision of all departments assigned on the overnight shift.
 
 
 The ideal person shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape guest experience by providing exceptional knowledge and service in support of our world-renowned hotels
 
 
 Work authorization for the location is required.
 
 
 
 Join Our Team
 
 
 
 Located at the intersection of Wilshire and Rodeo, an international cast of personalities comes together amid urban buzz, Hollywood glamour and a sophisticated California vibe. Experience CUT, Wolfgang Puck's, and become part of a iconic hotel of the Four Seasons Portfolio.
 
 
 Work on a team that is built on mutual respect, collaboration, excellent service and passion for providing above and beyond guest experiences. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine&rsquo;s 100 Best Companies to work for since 1998.
 
 
 
 The Role
 
 
 
 The Assistant Front Desk Manager will act as the manager on duty in the hotel when senior managers are not available. Will manage shifts in the Rooms Departments as required.
 
 
 Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons&rsquo; policies. Ensures guests are provided with an exemplary level of service in keeping with the Four Seasons standards. Responsible for any related assignments to the Rooms division
 
 
 
 Job Functions
 
 
 
 <ul>
 <li>
 Manages the staff at the Front Desk, Bell Desk, Driveway, Housekeeping and Concierge and ensures oversight of the CORE team in the absence of the department manager as assigned. Directs all activities of the employees and ensure communications and follow-up on any problems, guest requests or special requirements. Interviews, trains and schedules the staff. Conducts Performance Evaluations and disciplines staff when needed.
 </li>
 <li>
 Reviews and monitors schedules of staff under their responsibility. Frequently tours the hotel to ensure maintenance and upkeep. Monitors employee activities to assure that standards are being met, staff is being supported and guest needs are being met.
 </li>
 <li>
 Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.
 </li>
 <li>
 Coordinates arrivals, departures and billing requirements. Blocks rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups.
 </li>
 <li>
 Assures that all financial and credit procedures are followed. Ensure daily follow up on credit problems. Reviews all paid-outs, rebates, Petty Cash disbursements and Direct Billings. Ensure posting and collection of garage revenues. Checks cashiers&rsquo; work at end of shift to ensure all transactions are reconciled with proper approvals and endorsements.
 </li>
 <li>
 Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees when senior managers are not available. Responds swiftly and effectively in any hotel emergency or safety situation.
 </li>
 <li>
 Checks guest in and out in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Ensure proper management and tracking of all guest packages through Key. Settles bill accurately through credit card or cash transaction. Reviews late arrivals, next day early arrivals and departures to plan for the next day&rsquo;s activities. Plans ahead in the event of overselling the hotel, to ensure walk guests are identified and local hotels are secured for relocation.
 </li>
 <li>
 Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests, monitor valet parking, parking revenue and manage guest requests.
 
 
 </li>
 </ul>
 
 What to Expect: You Will&hellip;
 
 
 
 <ul>
 <li>
 Be part of a cohesive team with opportunities to build a successful career with global potential
 </li>
 <li>
 Have access to a robust benefit plan
 </li>
 <li>
 Have the opportunity to engage in diverse and challenging work
 </li>
 <li>
 Derive a sense of pride in work well done
 </li>
 <li>
 Be recognized for excellence
 
 
 </li>
 </ul>
 Salary: $75,000.00 - $82,400.00
 
 
 Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
 
 
 Learn more about what it is like to work at Four Seasons &ndash; visit us:
 
 
 http://jobs.fourseasons.com
 
 
 http://www.linkedin.com/company/four-seasons-hotels-and-resorts
 
 
 Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
</div>

Assistant Front Desk Manager

Food Lion

<div>Category/Area of Expertise: Retail Operations 
Job Requisition: 499473 
Address: USA-NC-Oak Ridge-7605 Nc Hwy 68 N Suite C
 
Store Code: Store 02146 Front End (7230052)
 
 
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. 
 
PRIMARY PURPOSE 
 
Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization. 
 
DUTIES AND RESPONSIBILITIES 
 
<ul><li>Manage all Front End operations including Service Center, Self-Checkout and Food Lion To-Go , if applicable</li><li>Hire, train, and develop associates to meet department needs</li><li>Supervise the performance of all duties and responsibilities of department associates; provide ongoing performance management training and conduct timely formal performance appraisals for direct reports</li><li>Provide leadership and motivation within the store to promote a culture reflective of our Brand, Strategy and Culture</li><li>Support the achievement of budgeted financials, operating results and Food Lion To-Go KPIs</li><li>Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers</li><li>Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or</li></ul>
exceed customers' expectations 
<ul><li>Control store expenses through proper ordering, care for supplies and equipment</li><li>Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), business information systems, and Food Lion To-Go applications</li><li>Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained</li><li>Ensure Front End schedules, including Food Lion To-Go, are written per standards, to provide extraordinary customer service at all times</li><li>Maintain all Front End registers and equipment, including Food Lion To-Go equipment, and place service calls in an efficient manner which doesn't stall the execution of delivering expected outcomes</li><li>Ensure all Front End cashiers review the weekly sales flyer and understands where to find key items and communicates unanticipated out of stock conditions</li><li>Monitor shrink, ensure inventory, including money and monetary assets, are accounted for; provide coaching for associates to recognize and prevent losses</li><li>Ensure proper control of all store funds and company assets</li><li>Observe and correct all unsafe conditions that could cause associate or customer accidents</li><li>Record and report all associate and customer accidents in accordance with established Food Lion procedures</li><li>Ensures compliance with local, state and federal regulations</li><li>Adheres to all company guidelines, policies and standard practices</li><li>Maintains security standards</li><li>Successfully complete Computer Based Training (CBT) and Training guide</li><li>Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales</li><li>Performs all other duties as assigned</li></ul> 

QUALIFICATIONS 
 
<ul><li>A high school graduate or equivalent preferred</li><li>Ability to lead and manage a team</li><li>Strong understanding of store operations and merchandising techniques preferred</li><li>Excellent interpersonal, organizational, communication and customer service skills</li><li>Demonstrated good judgment solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances</li><li>Ability and willingness to learn multiple tasks and technical requirements of the job</li><li>Ability to use technical information to solve problems</li><li>Must meet minimum age requirements to perform specific job functions</li><li>Must be able to meet the physical requirements of the position, with or without reasonable accommodations</li><li>Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a &quot;Certified Food Safety Manager&quot; or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation</li></ul> 

PHYSICAL REQUIREMENTS 
 
<ul><li>Ability to use computers, smart devices, and other communication systems required to perform job functions</li><li>Ability to use hand held computers for orders, mark downs, scan outs, and inventory</li><li>Stand 100% of the time, frequently walking short distances</li><li>Ability to push or pull up to 2000 pounds using a pallet jack or float</li><li>Perform repetitive hand and arm motions</li><li>Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion</li><li>Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners</li><li>Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level</li><li>Meet established volume activity standards for the position</li><li>Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time</li><li>Have sufficient visual ability to check invoices, dates, and other written documents</li></ul> 
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.</div>

FT Assistant Manager Customer Service

Hilton

<div>
 An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out.
 
 
 
 What will I be doing?
 
 
 
 As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards
 </li>
 <li>
 Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
 </li>
 <li>
 Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
 </li>
 <li>
 Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
 </li>
 <li>
 Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures
 </li>
 <li>
 Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
 </li>
 <li>
 Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
 </li>
 <li>
 Maintain good communication and working relationships with all hotel departments
 </li>
 <li>
 Monitor staffing levels to meet cover business demands
 </li>
 <li>
 Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes
 </li>
 <li>
 Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures
 </li>
 <li>
 Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team
 </li>
 <li>
 Act in accordance with policies and procedures when working with front of house equipment and property management systems
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous supervisory experience in Front Office within the hotel/leisure/retail
 </li>
 <li>
 High level of IT proficiency
 </li>
 <li>
 High level of commercial awareness and sales capabilities
 </li>
 <li>
 Excellent leadership, interpersonal and communication skills
 </li>
 <li>
 Accountable and resilient
 </li>
 <li>
 Commitment to delivering a high level of customer service
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Flexibility to respond to a variety of work situations
 </li>
 <li>
 Ability to work on your own and as part of a team
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
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