front end manager

Lowes Foods

Overview: 
To supervise and ensure that every guest receives the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards and Policies.
 
Responsibilities: 
1. Maintenance of Guest Service Standards
 
a. Ensures that the front end standards detailed in the No Noticeable Wait Policy are met at all times.
 
b. Manages guest traffic flow from both the guest side and bagging side of the register using this positioning as an opportunity to interact with guests and monitor productivity.
 
c. Works with the Store Manager and Guest Service Manager to ensure that the schedule is written to provide the desired level of service within the established labor guides.
 
d. Trains cashiers to call additional hosts to the front end as dictated by guest needs and established daily call-up list.
 
e. Handles guests and hosts requests, refunds, overrides, and check approvals promptly, and professionally.
 
f. Ensures front end is clean, neat, and clutter free at all times and that the parking lot is free of debris and excessive carts.
 
g. Is a positive role model for all front end hosts in speech, manner, dress, hygiene, and integrity.
 
h. Ensures all unused check lanes are blocked off when not is use.
 
i. Monitors and enforces all other front end policies related to Asset Protection and Shrink Control.
 
2. Training and Development of Front End Hosts
 
a. Provides training and direction to hosts not meeting the front end standards.
 
b. Communicates to the guest service manager, problem areas and hosts not meeting performance standards.
 
c. Provides constant on-the-job feedback to front end hosts about performance to maintain front end service level.
 
3. Process guest orders (including performing as a cashier or guest service clerk).
 
4. Perform all other duties as assigned by management.
 
Qualifications: 
1. Friendly, outgoing personality.
 
2. Ability to work well with others.
 
3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
 
4. Ability to read and understand information and direction.
 
5. Knowledge of front end operations.
 
6. Ability to supervise people including training and development.
 
7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
 
8. Effective communication and guest service skills.
 
9. Ability to stand for extended periods of time.
 
10. Demonstrate successful use of math skills.
 
11. Ability to work well with computers.
 
#LI-JD1

Guest Service Leader PT

Overview: 
To supervise and ensure that every guest receives the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards and Policies.
 
Responsibilities: 
1. Maintenance of Guest Service Standards
 
a. Ensures that the front end standards detailed in the No Noticeable Wait Policy are met at all times.
 
b. Manages guest traffic flow from both the guest side and bagging side of the register using this positioning as an opportunity to interact with guests and monitor productivity.
 
c. Works with the Store Manager and Guest Service Manager to ensure that the schedule is written to provide the desired level of service within the established labor guides.
 
d. Trains cashiers to call additional hosts to the front end as dictated by guest needs and established daily call-up list.
 
e. Handles guests and hosts requests, refunds, overrides, and check approvals promptly, and professionally.
 
f. Ensures front end is clean, neat, and clutter free at all times and that the parking lot is free of debris and excessive carts.
 
g. Is a positive role model for all front end hosts in speech, manner, dress, hygiene, and integrity.
 
h. Ensures all unused check lanes are blocked off when not is use.
 
i. Monitors and enforces all other front end policies related to Asset Protection and Shrink Control.
 
2. Training and Development of Front End Hosts
 
a. Provides training and direction to hosts not meeting the front end standards.
 
b. Communicates to the guest service manager, problem areas and hosts not meeting performance standards.
 
c. Provides constant on-the-job feedback to front end hosts about performance to maintain front end service level.
 
3. Process guest orders (including performing as a cashier or guest service clerk).
 
4. Perform all other duties as assigned by management.
 
Qualifications: 
1. Friendly, outgoing personality.
 
2. Ability to work well with others.
 
3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
 
4. Ability to read and understand information and direction.
 
5. Knowledge of front end operations.
 
6. Ability to supervise people including training and development.
 
7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
 
8. Effective communication and guest service skills.
 
9. Ability to stand for extended periods of time.
 
10. Demonstrate successful use of math skills.
 
11. Ability to work well with computers.
 
#LI-RM3

Jimbo's

<div>Overall Compensation &amp; Benefits:<ul><li>
Medical, Dental, &amp; Vision insurance packages - FT employees</li><li>
401k plan &ndash; Employer matching</li><li>
Paid time off accruals</li><li>
20% Employee discount</li><li>
Free Box Items for employees
</li><li>Performance reviews (30-day, 6-month, Annual)</li><li>
Quarterly Bonus*</li><li>
Happy Hour Bonus*</li><li>
Birthday Bonus*</li><li>
20/20 Cashier Accuracy Bonus*</li><li>For more information, please contact us, and we will be happy to answer any questions about this benefit.</li></ul>
General Purpose: To provide an atmosphere that promotes excellent service to Jimbo&rsquo;s customers while being accurate and efficient in Front End operations, and to provide outstanding leadership and strong teambuilding skills while supervising the Front End staff.
Essential Duties:<ul><li>
Perform all Cashier and Customer Service Clerk duties as well as additional supervisory duties listed below.</li><li>
Proactively assist customers within the guidelines outlined in our Customer Service Standards and ensure that all Front End staff is doing the same.</li><li>
Assume ownership of Front End operations and represent Jimbo&rsquo;s in the absence of Front End management.</li><li>
Assist with key human resource functions by enforcing all store/department policies, minimizing overtime, training new employees, monitoring staff breaks, and completing documentation in a timely manner (i.e., one on one meetings, feedback for performance evaluations, disciplinary actions, and terminations).</li><li>
Assist Front End Manager in department development and succession training.</li><li>
Supervise Front End employees, ensure that staff members are staying productive during down time, delegate tasks, and constructively address performance issues as they arise.</li><li>
Maintain an accurate safe and change inventory.</li><li>
Verify and reconcile each cashier&rsquo;s till upon closeout.</li><li>
Run daily and weekly reports.</li><li>
Follow and enforce company policy when approving checks and selling beer and wine.</li></ul>
Other Responsibilities:<ul><li>
Know store layout/product location to refer the customer to the appropriate aisle when asked.
</li><li>Assist other team members in achieving the goals of the department and the store.</li><li>
Attend scheduled Front End Department meetings and all store meetings.</li><li>
Adhere to and enforce all Front End Department and store policies as outlined by the Front End Manager, Staff Member Handbook and Injury and Illness Prevention Plan.</li></ul>
Work Environment:<ul><li>
Ability to work under a variety of conditions, including warm and cold temperatures for extended periods of time.
</li></ul>Qualifications:<ul><li>
Must be minimum 21 years of age.</li><li>
Prior successful cashier experience with strong knowledge of Front End operations.
</li><li>Leadership and team-building skills with the ability to coach, motivate, supervise, delegate, and constructively address performance issues.</li></ul>
Skills:<ul><li>
Capable of handling several tasks at once, and able to tolerate stress.</li><li>
Ability to exercise good judgment.</li><li>
Friendly, outgoing personality.</li><li>
Strong communication skills.</li><li>
Ability to read product labels and UPC codes.</li><li>
Ability to travel and/or transfer to other store locations.</li><li>
Familiarity with Microsoft Excel and a basic knowledge of POS systems.</li></ul>
Physical Demands:<ul><li>
Ability to lift and carry up to 50 lbs. throughout any assigned shift unassisted.</li><li>
Ability to stand for extended periods of time.</li><li>
Ability to sustain repetitive arm and hand motion.</li><li>
Ability to sustain a moderate amount of bending and twisting motion.</li><li>
Ability to push 6 shopping carts.</li></ul></div>

FRONT END SHIFT LEADER

W. Lee Flowers

CarMax

<div>4023 - El Mirage - 13500 West Olive Avenue, El Mirage, Arizona, 85335
CarMax, the way your career should be!
Job Title
Front Line Manager in Training
Position Overview
At CarMax, all new managers complete a structured four-month training program to ensure they are prepared to succeed in their new role. The Front-Line Manager in Training is a training and development program designed to give a new CarMax manager the tools they need to assume the role of a Front-Line Manager within the Service Operations department. All Front-Line Managers in Training must successfully complete the training program before taking on the role of a Front-Line Manager.
Training includes learning the following:<ul><li>Roles and responsibilities of functional areas within Service Operations</li></ul><ul><li>End-to-end production process including inventory management, cosmetic and mechanical repair</li></ul><ul><li>Fundamental management skills of leaders at CarMax through our Management Development Program</li></ul>
Upon successful completion of the Front-Line Manager in Training Program, the new Manager will be placed in one of the following roles: Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager.
Why CarMax?
At CarMax, we are the nation&rsquo;s largest retailer of used cars with stores from coast to coast, and we are still growing. We&rsquo;re rethinking the way people buy cars &ndash; and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you&rsquo;re advancing your career or growing your skillset, we are here to drive you forward.
Team Overview
Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence and leadership readiness across the store.
Role Responsibilities<ul><li>Ability to demonstrate learnings throughout the training program</li></ul><ul><li>Support the execution of store procedures and processes</li></ul><ul><li>Successfully complete the Management Development Program</li></ul>
Required Qualifications<ul><li>Work through and manage a team to achieve goals</li></ul><ul><li>Read, interpret and transcribe data in order to maintain accurate records</li></ul><ul><li>Demonstrate the ability to multi-task</li></ul><ul><li>Speak and listen effectively in working with customers/associates, both in person and over the phone</li></ul><ul><li>Demonstrate computer skills with a variety of common and proprietary software</li></ul><ul><li>Possess a valid Driver&rsquo;s License</li></ul><ul><li>Combination of indoor and outdoor work environment; may include working in noisy situations and/or inclement weather conditions</li></ul><ul><li>Requires walking or standing for extended periods of time</li></ul><ul><li>Variety of work schedules with shifts that may include nights, weekends, and holidays</li></ul><ul><li>Occasional travel to other work locations</li></ul><ul><li>Follow all CarMax, state and federal policies, rules and regulations, including, but not limited to: O.S.H.A., and EPA, Personal Protective Equipment, proper waste disposal in required areas, attendance, Asset Protection, Integrity and Standards of Professional Appearance</li></ul><ul><li>Wears CarMax clothing (acquired through the company store) at all times while working in the store</li></ul>
Preferred Qualifications<ul><li>3+ Years of experience as a Manager preferred</li></ul>
About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation&rsquo;s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For&reg; and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change&mdash;sparking ideas, overcoming challenges, and shaping what&rsquo;s next. Join us in creating a better future&ndash; for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.</div>

Front Line Manager

Pro ops solutions

Welcome to Ross Stores, Inc., where our differences make us stronger&hellip; At Ross and dd&rsquo;s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!GENERAL PURPOSE:;The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty.; Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.ESSENTIAL FUNCTIONS:Maintaining Safe ; Secure Environments:<ul><li>Understands that safety is the number one priority and practices safe behaviors in everything they do.</li><li>Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone.; Immediately corrects or reports any unsafe conditions or practices to Store Leadership.</li><li>Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.;;</li><li>Removes clutter and ensures safe, clear egress to emergency exits.</li><li>Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.;;</li><li>Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.</li></ul>Customer Service:<ul><li>Treats all Customers, Associates, and other leaders with respect.</li><li>Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.</li></ul>Personal and Store Brand<ul><li>Represents and supports the Company brand at all times.</li><li>Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.</li><li>Keeps all areas of the Store clean, well-maintained, and merchandised to standard.</li><li>Responsible for daily trash removal.</li></ul>General Merchandising:<ul><li>Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.</li><li>Responsible for receiving merchandise truck when needed.</li><li>Processes all merchandise with a sense of urgency.</li><li>Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).</li><li>Responsible for cleanliness and organization of all Stockrooms.</li><li>Helps deliver and place merchandise on sales floor when all merchandise is processed.</li><li>Responsible for ensuring any back-stock is secured and processed to Company policy.</li><li>Responsible for merchandising of department including the back stock.</li><li>Responsible for the reduction of loss due to damage.</li><li>Ensures compliance to the monthly presentation guidelines in assigned area.</li><li>Responsible for floor moves and signing including promotional signing as needed.</li><li>Responsible for re-wraps as needed.</li></ul>Loss Prevention:<ul><li>Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.</li><li>As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers.; Safeguards confidential information, cash and credit card information and merchandise.</li><li>Ensures Public View Monitor (PVM) system is maintained properly.</li><li>Conducts &quot;Code 50&quot; package inspections.</li><li>Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.</li></ul>Front End Supervision and Operations:<ul><li>Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.</li><li>Maintains pace, energy and &quot;presence&quot; at the Front End, managing the line to expedite; Customers wait time</li><li>Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.</li><li>Controls Retail Associates' break schedule for backups, lunches and breaks.</li><li>Ensures all equipment is working properly.</li><li>Maintains proper supplies and recovery for the Front End area.</li><li>Ensures go backs are expedited, properly scanned, security tagged and ticketed.</li><li>Teaches all Associates the &quot;Scan and Bag&quot; best practice.</li><li>Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks.</li></ul>Fitting Rooms:<ul><li>Responsible for the maintenance and cleanliness of the Fitting Rooms.</li><li>Ensures all Fitting Room garment tags are audited and accounted for to Company policy.;</li><li>Ensures go-back compliance throughout the day.; All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.</li></ul>Administrative Duties as Assigned by Store Manager:<ul><li>Ensures Cash pulls and bank deposits are conducted to Company policy.</li><li>Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.</li><li>Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.</li><li>Other duties as assigned by Store Manager.</li></ul>COMPETENCIES:<ul><li>Manages Work Processes</li><li>Business Acumen</li><li>Plans, Aligns ; Prioritizes</li><li>Builds Talent</li><li>Collaborates</li><li>Leading by Example</li><li>Communicates Effectively</li><li>Ensures Accountability ; Execution</li></ul>QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:<ul><li>Excellent verbal communication skills.</li><li>Fluency in English.</li><li>Prior Customer Service and supervisory experience preferred.</li><li>Familiarity with point-of-sale equipment and applications.</li><li>Ability to perform basic mathematical calculations commonly used in retail environments.</li><li>Ability to work evenings and weekends.</li></ul>PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Certain assignments may require other qualifications and skills.Associates who work Stockroom shifts:; ability to regularly push, pull and lift more than 20 lbs.SUPERVISORY RESPONSIBILITIES:Retail AssociatesStockroom Leads (where applicable)DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position.; It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities.; Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.Job Type: Full-timePay: $16.00 per hourBenefits:<ul><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Front End Supervisor - Fulltime

Bi-Mart

<div>Pay Range: USD $19.75 - USD $21.40 /Hr. Overview:
<div>
Do you enjoy meeting and engaging with a diverse range of people? Are you eager to help others around you in a professional and friendly way? Are you looking for a company you can grow with? If you answered yes to these questions, we want to hear from you! Your local Bi-Mart is looking for an outstanding individual to join the team as a Customer Service Manager.</div><div></div><div> 
About Bi-Mart Corporation:</div><div>
We've been a part of the Northwest for over 70 years. Bi-Mart stores are convenient, easy to shop at, and offer real values every day on name brand products. Whether it's the everyday shopping list, a home improvement project, automotive maintenance, or outfitting for the great outdoors, you'll find it and more at your local Bi-Mart.</div><div>
We're part of the neighborhood, and we've served generations of Northwest families with honest values that your family can count on. We also have a long history of giving back to the communities we serve by supporting charitable organizations and worthy causes. Our goal has always been to create more value for our members in our stores and in their communities.</div><div></div><div> 
Why work for Bi-Mart?</div><div><div>
Employee-owned
Growing company
Great work-life balance</div><div> 
Community involvement
Great work environment
We love our customers!</div></div> 
Responsibilities:
<div>
About the Store Team</div><div>
The Store Team is responsible for achieving and maintaining a high level of customer service and friendliness, which includes our outstanding Front-End team. The Store Team strives to create the best shopping experience possible for our customers. As a community-based company, we want our customers to feel right at home when they shop at Bi-Mart.</div><div></div><div> 
About the Front-End Manager Position:</div><div>
We are looking for a hardworking and energetic Customer Service Manager to join Bi-Mart. This position builds, promotes, and delivers a high degree of customer service. Our Customer Service Manager&rsquo;s daily tasks include prompt and friendly service to our customers, precise handling of customer transactions, ensuring cashiers receive all required breaks, and working closely with store management to build teamwork and pride of ownership within the store. Other responsibilities can including; inventory replenishment, ensuring that check stands are clean &amp; well-stocked, helping train new employees on front-end responsibilities, and managing BOPIS fulfillment.</div><div> 
</div><div>Qualifications include, but are not limited to:</div><div>
The ability to communicate well verbally and in writing</div><div>
The capability to arrive on time with a positive and friendly attitude</div><div>
The ability to set priorities and organize workload</div><div>
The talent to efficiently solve problems and offer solutions to customers</div><div>
The capacity to engage with and assist a variety of individuals</div><div>
An ability to provide excellent customer service</div><div>
The capacity to think strategically and to lead</div><div></div><div> 
Experience:</div><div>
1+ Year(s) as a cashier, sales associate, bagger, courtesy clerk, or in other retail positions.</div><div>
Prior experience at retail brands such as Target, Walgreens, Rite Aid, Fred Meyer, Safeway, and Albertsons is also an asset!</div><div></div><div> 
Schedule:</div><div>
As an employee-owned company, Bi-Mart stores are open 8:00 am - 8:00 pm Monday - Saturday and 9:00 am - 6:00 pm Sunday</div><div>
Hours may vary depending on workload and assignment</div>
Qualifications:

Benefits For All Employees Include:<div><div>
Personal Time Off (depending on length of service and hours compensated: 2 - 4 weeks annually)
On-Demand Payment Option
Employee Stock Ownership Plan
Employee Purchase Discount</div><div> 
7 Paid Holidays Annually
Paid Bereavement &amp; Jury Duty Leave
401(k) Plan
Employee Assistance Program</div></div> 
Benefits For Full-Time Employees Also Include:<div><div> 
Health/Prescription/Vision/Dental Insurance
Healthcare Flexible Spending Account
Tuition Assistance</div><div> 
Life and Accidental Death &amp; Dismemberment insurance
Short-Term Disability</div></div> 

All Employee benefits will meet or exceed requirements set forth by state and federal laws.<div></div><div> 
Pay:</div><div>
Bi-weekly / On-Demand</div><div></div><div> 
We are an equal opportunity employer and value diversity at Bi-Mart. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div></div>

Customer Service Manager

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