front end manager

The Save Mart Companies

<div>ABOUT US
We are California&rsquo;s largest regional, full-service grocery chain, founded over 70 years ago in Modesto, California, where our headquarters are still located today. With 194 stores across Central and Northern California and Western Nevada, our banners&mdash;Save Mart, Lucky, and FoodMaxx&mdash;are cherished regional brands, serving the unique needs of their communities.
It&rsquo;s our 12,000 passionate associates who make our company a great place to work and shop. We prioritize investing in our people, stores, and neighborhoods, and work closely with local suppliers to bring fresh, quality products at affordable prices to our customers. Shoppers can access our offerings in-store, online, or through convenient home delivery and curbside pick-up.
The Save Mart Companies is part of The Jim Pattison Group, a family-owned, diversified holding company operating primarily in the U.S. and Canada and headquartered in Vancouver, BC. The Jim Pattison Group has a long-term strategic focus to see their companies succeed and grow. Together, our dedication to our associates and customers, commitment to growth and innovation, and our family traditions continue to thrive 
We are currently recruiting for the position of:
Assistant Center Store Manager - FoodMaxx - 1370 Fitzgerald Drive, Pinole, CA 94564
The Assistant Center Store Manager assures that our customers&rsquo; needs are met and exceeded through effective management of the assigned area. This position oversees front-end operations and staff in the absence of Store Manager and Assistant Store Manager. The Assistant Center Store Manager will rotate responsibility in the following assigned areas:<ul>
<li>Front-End - Oversees Front-End staff (to include Cashiers and Clerks Helpers) and operations including effective resource scheduling for productivity and customer service level optimization. Oversees parking lot operations and conditions, and is accountable for the store balancing function.
</li><li>Night Crew &ndash; Oversees overall Center Store operations. Accountable for productivity standards, oversees night receiving function, facility security, manages shrink and ensures store is ready for next day opening.</li>
<li>Frozen/Dairy/Deli - Accountable for productivity, fresh, schematic and stocking standards, planner execution, stock conditions, and manages shrink.
</li><li>Evening - Oversees Center Store merchandising, product and conditions to include back room, steel and shelving.
</li></ul>The Assistant Center Store Manager supervises and trains associates to promote a culture reflective of Food Maxx&rsquo;s mission statement and winning behaviors. He/she manages performance and productivity of assigned area to ensure standards are met.
Key Responsibilities and Accountabilities:
<ul><li> Provides customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service
</li><li> Contributes to the positive gross profit goals through effective management of price integrity, shrink control activities, ordering and management of product
</li><li> Directly leads associates in the assigned area with focus on accountability and achieving high level of business performance outcomes
</li><li> Develops and trains associates completes supervision reports and fosters a collaborative working environment
</li><li> Effectively utilizes resources to improve productivity, flexibility and efficiencies of labor, and quality of shopping experience in assigned area
</li><li> Oversees cold chain
</li><li> Manages shrink for assigned area
</li><li> Responsible for price integrity for assigned area
</li><li> Oversees store for cleanliness and sanitation compliance
</li><li> Dependent upon assigned function, is accountable for the following:
</li></ul>o Maintains schematic integrity within stocking expectations, shelf conditions, display maintenance
o Responsible for code date rotation and fresh image
o Oversees facility for building security, hazardous waste processing, etc.
o Oversees front-end operations and staff when store is open and Store Manager and Assistant Store Manager are not on-site
o Responsible for night receiving function
o Manages cashier balancing function
o Oversees ordering and inventory process 
<ul><li> Occasionally in charge of maintaining total store operations in absence of store management
</li><li> Performs other duties as assigned</li></ul>
Hiring pay range: $28.67 - 28.67
Requirements (Knowledge, Skills and Abilities):
<ul><li> Strong communication, interpersonal, supervision, training, organization, and paperwork/administration, and math skills: excellent customer service skills.
</li></ul><ul><li> Knowledge of Department operations, products, and processes, visual merchandising techniques, store hazardous materials and food safety rules, basic applicable contract/work rules</li></ul>
Education: One year of college (or equivalent knowledge gained through formal education, specialized training, or additional job experience)
Experience: Minimum six months as Key Carrier or nine months as Perimeter Department Manager or equivalent
Other: Must be available to work a variety of required retail hours. Will be required to rotate/train in all Assistant Center Store Manager areas (Front-End, Night Crew, Frozen/Dairy/Deli, and Evening)
Physical: Ability to sit, stand, walk, kneel, stoop, use stairs, reach, pull and lift objects; requires lifting up to 40 lbs. without assistance
Competencies:
<ul><li> Customer Focus
</li></ul><ul><li> Leading People
</li></ul><ul><li> Management Skills
</li></ul><ul><li> Personal/Interpersonal Skills</li></ul>
Reference: req40395
Follow us: 
Instagram: @savemart 
Facebook: Save Mart 
YouTube: @savemartsupermarkets 
The Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.</div>

Assistant Center Store Manager

The Fresh Market

<div>The Fresh Market &amp; You::
<div>
Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission.</div><div> 
 
Our added benefits for joining The Fresh Market team</div><div> 
<ul><li>
Team Member discount of 30%</li><li>
Early Earn Wage Access (You can access up to 50% (max $500) of your earned wages on-demand per pay period)</li><li>
401K contribution and company match</li><li>
Financial Wellness Program</li></ul><ul><li>
Personal time off and additional time off purchase plans are available</li><li>
Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family</li><li>
Discounts on pet insurance, daycare, event tickets, and many more.</li></ul></div> 
<div></div>
About the Position::
<div>
As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest has the last store experience, to provide excellent service and deliver results.</div>
What You'll Do::
<div>
With the Guest Service Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.</div><ul><li>
Responsible for front-end and cash office procedures and controls, including management of cash, key, and the safe</li><li>
Manage front end guest flow to achieve operational success and an excellent shopping experience every time</li></ul><ul><li>
Direct the guest service team, as scheduled, to maintain sanitation and cleanliness at the front end and the guest restrooms</li><li>
Managing order guides/ordering deadlines/reducing shrink/damage</li><li>
Engage, motivate, coach, and train team members &ldquo;on-the-job&rdquo; as well as through The Fresh Market&rsquo;s internal training platform to provide excellent guest service in a safe and secure manner</li></ul>
Availability::
<div>
This position requires the willingness to work a flexible schedule, including weekends, days, evenings, and holidays.</div>
Qualifications::
<div>
At a minimum, what you will need</div><ul><li>
3 plus years of experience in a guest service role</li></ul><ul><li>
1 plus years of leadership experience</li><li>
Working knowledge of Microsoft Office</li><li>
Must be at least 18 years of age</li></ul>
We are proud to be an Equal Opportunity Employer::
<div>
The Fresh Market is a proud, equal-opportunity employer that is committed to creating a diverse, equitable, and inclusive workplace.</div><div></div><div> 
Reasonable Accommodation: Consistent with applicable laws, The Fresh Market will provide reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to The Fresh Market. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.</div><div></div><div> 
The statements in this job posting describe the general nature and level of work expected in this role but are not all inclusive. The Fresh Market looks forward to talking with interested candidates to share additional details about the applicable responsibilities, duties and skills required</div></div>

Assistant Guest Service Manager

Hilton

<div>Assistant Front Office Manager
An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. 
What will I be doing? 
As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul><li>
Previous Knowledge of OnQ Systems</li><li>
Knowledge of Hilton Honors Program</li><li>
Strong focus on Hilton customer promise</li><li>
Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards</li><li>
Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement</li><li>
Ensure regular and VIP Guests are recognized and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme</li><li>
Maximize room occupancy at best rates and use up-selling techniques to promote hotel services and facilities</li><li>
Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures</li><li>
Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork</li><li>
Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices</li><li>
Maintain good communication and working relationships with all hotel departments</li><li>
Monitor staffing levels to meet cover business demands</li><li>
Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes</li><li>
Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures</li><li>
Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team</li><li>
Act in accordance with policies and procedures when working with front of house equipment and property management systems</li></ul>
What are we looking for? 
Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous supervisory experience in Front Office within the hotel/leisure/retail</li>
<li>High level of IT proficiency</li>
<li>High level of commercial awareness and sales capabilities</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Accountable and resilient</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a variety of work situations</li>
<li>Ability to work on your own and as part of a team</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Front Office Manager

<div>Assistant Front Office Manager
An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. 
 
 
What will I be doing? 
As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul>
<li>Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards</li>
<li>Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement</li>
<li>Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme</li>
<li>Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities</li>
<li>Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures</li>
<li>Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork</li>
<li>Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices</li>
<li>Maintain good communication and working relationships with all hotel departments</li>
<li>Monitor staffing levels to meet cover business demands</li>
<li>Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes</li>
<li>Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures</li>
<li>Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li></ul>
What are we looking for? 
Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous supervisory experience in Front Office within the hotel/leisure/retail</li>
<li>High level of IT proficiency</li>
<li>High level of commercial awareness and sales capabilities</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Accountable and resilient</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a variety of work situations</li>
<li>Ability to work on your own and as part of a team</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Minor Hotels

<div>
 
 
 
 NH Collection Dubai The Palm: Eclectic Elegance on Palm Jumeirah
 
 
 
 
 
 
 Feel the ambiance at our exciting new hotel on Palm Jumeirah. Sitting on the exclusive West Beach, NH Collection Dubai The Palm gives easy access to the nearby Nakheel Mall.
 
 
 
 
 Our new property is brimming with energy and chic touches of authentic local character. The new 14-storey property is offering 227 hotel guest rooms and suites and 306 serviced apartments.
 
 
 
 
 Guests are just a short journey from all Dubai&rsquo;s top attractions, including the Burj Khalifa, Dubai Mall, and Dubai Marina. Our sunset-facing rooftop infinity pool and its elegant bar and lounge is the perfect place to feel relaxed between exploring. Those seeking a more stimulating atmosphere can indulge at the hotel&rsquo;s lively sports bar, set to be one of the new &lsquo;go to&rsquo; spots in Dubai.
 
 
 
 
 
 
 Job Description
 
 
 
 
 We are seeking an exceptional Assistant Front Office Manager to join our prestigious hotel in the heart of Dubai, United Arab Emirates. As a key member of our management team, you will play a crucial role in ensuring seamless front office operations and delivering outstanding guest experiences in one of the world's most dynamic and cosmopolitan cities.
 
 
 
 <ul>
 <li>
 Oversee daily front office operations, including check-in/check-out procedures, guest services, and concierge activities
 </li>
 <li>
 Collaborate with department heads to ensure smooth interdepartmental communication and guest satisfaction
 </li>
 <li>
 Lead, mentor, and motivate the front office team to maintain high standards of service excellence
 </li>
 <li>
 Handle guest concerns and complaints with professionalism and empathy, ensuring timely resolution
 </li>
 <li>
 Monitor and analyze key performance indicators, implementing strategies for continuous improvement
 </li>
 <li>
 Assist in managing front office budgets, controlling costs, and optimizing revenue
 </li>
 <li>
 Ensure compliance with hotel policies, procedures, and safety regulations
 </li>
 <li>
 Participate in the development and implementation of new service initiatives
 </li>
 <li>
 Act as the manager on duty during assigned shifts, making critical decisions as needed
 </li>
 <li>
 Support the Front Office Manager in strategic planning and team development activities
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum of 2 years of experience in a similar role within a luxury or high-volume hotel
 </li>
 <li>
 Bachelor's degree in Hospitality Management or related field preferred
 </li>
 <li>
 Proven leadership and communication skills, with ability to inspire and motivate a diverse team
 </li>
 <li>
 Strong problem-solving and organisational abilities, with meticulous attention to detail
 </li>
 <li>
 Proficiency in hotel management software and property management systems
 </li>
 <li>
 Excellent command of English; knowledge of additional languages advantageous
 </li>
 <li>
 Financial acumen with experience in budgeting and performance analysis
 </li>
 <li>
 Ability to thrive in a fast-paced, multicultural environment, catering to an international clientele
 </li>
 <li>
 Customer-centric mindset with a passion for delivering exceptional guest experiences
 </li>
 </ul>
</div>

Legacy Ventures

<div><div><div>Company Overview: We have built our company one person at a time. We understand that our team members are the key to our success. Our superior results begin by hiring and training good people and continue by supporting and retaining them. We build cohesive teams and promote opportunities for growth, development and leadership.
Summary: The Assistant Front Office Manager is responsible for assisting the FOM with the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy</div></div> 
<div>
Key Responsibilities:
 
<ul><li>Train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.</li><li>Implement company and franchise programs and manage the operations of the Front Office (Front Desk, PBX, Bell Stand, Concierge, Transportation, Valet) to ensure compliance with LSOPs and SOPs and to ensure an optimal level of quality service and hospitality are provided to the hotel customers.</li><li>Resolve customer complaints, anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality.</li><li>Interact with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and revenues.</li><li>Monitor and maintain the Front Office systems and equipment to ensure their optimum performance.</li></ul></div></div>

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