front line supervisor

Pritchard Industries

<div><div><b>Key Responsibilities.</b><br>
<ul><li>Daily Operations Oversight &mdash; Supervise day porters and janitorial staff, ensuring all scheduled tasks are completed efficiently and to quality standards.</li><li>Client Communication &mdash; Maintain professional, responsive communication with building management, tenants, and vendors regarding service needs, special requests, or concerns.</li><li>Work Assignment &amp; Scheduling &mdash; Coordinate daily task lists, break schedules, and coverage plans to ensure uninterrupted service throughout the day.</li><li>Training &amp; Coaching &mdash; Train new employees on cleaning procedures, safety protocols, equipment use, and company standards.</li><li>Supply &amp; Inventory Management &mdash; Monitor stock levels of cleaning supplies and restroom products; submit replenishment requests as needed.</li><li>Safety &amp; Compliance &mdash; Ensure staff follow all safety guidelines, including proper chemical handling, PPE use, and equipment operation.</li><li>Incident Response &mdash; Address spills, emergencies, and urgent cleaning needs promptly and professionally.</li><li>Reporting &mdash; Document completed work, inspection results, incidents, and maintenance issues requiring escalation.</li></ul></div>
<div><b>
Job Requirements:</b><br>
<ul><li>Ability to follow instructions from the management team and complete all assigned tasks efficiently.</li><li>Ability to use Angus as the work‑order management system (training will be provided).</li><li>Prior janitorial supervisory experience is preferred.</li><li>Must be able to communicate effectively in both English and Spanish.</li><li>Strong team‑player mindset.</li><li>Flexibility to arrive before 7 AM or stay past 4 PM in the event of an emergency.</li></ul></div>
<p><b>
Benefits:</b></p>
<ul><li>Full‑time position</li><li>Pay rate: $16.50 - $17.86 per hour based on experience</li></ul>
&bull; 40 hours per week (Monday&ndash;Friday, 7 AM&ndash;4 PM) &bull; Paid holidays and vacation time. &bull; Ancillary benefits including life insurance, long-term disability, FSA, and dependent care &bull; Health benefits package<br>
<ul><li>Opportunity for growth and advancement.</li><li>401K</li></ul><br>
<p></p>
<p><b>
Pritchard Industries participates in E-Verify.</b></p></div>

Janitorial Front Line Supervisor-Day

United Airlines

<div>Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.<br>
<br>
Come join us to create what&rsquo;s next. Let&rsquo;s define tomorrow, together.<br>
<h2 class="jobSectionHeader"><b>
Description</b></h2><div>
<p>
At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.</p>
<div></div>
<div>The supervisor will focus on leading and developing the skills of front-line co-workers with the goal of delivering consistent and excellent customer service and delivering a quality product in accordance with Company guidelines. Ensure consistency on operational, service and product delivery. Lead performance dialogues with front-line co-workers to review metrics, performance boards and issues boards. Develop and support standard work and continuous improvement processes. Oversee and support the performance of a team, zone or cell. Focus on performance issues with the goal of changing co-worker behavior. Set expectations with front-line co-workers and gain their commitment to act in accordance with Company guidelines and union agreements. Serve as subject matter expert on safety, service and procedures.</div>
<div></div>
<h3 class="jobSectionHeader"><b>Team Leadership Activities</b></h3>
<p></p>
<ul><li>Engage front-line co-workers to deliver excellent customer service and an on-time quality product - for example, participate in briefings, and develop team communications</li>
<li>Engage and recognize external customers</li>
<li>Monitor front-line co-worker behavior with customers (both internal and external) to ensure consistency and compliance with Company guidelines, procedures and standards</li>
<li>Monitor the performance of a team, zone or cell, taking actions as necessary, to ensure daily goals are met</li>
<li>Assess and delegate the appropriate work tasks to Service Directors/Leads/Pursers</li>
<li>Identify issues and engage in structured problem solving to assist front-line co-workers in accomplishing work</li>
<li>Conduct trend analyses, review key metrics and take actions to address items not on track - lead performance dialogues with front-line co-workers to review metrics, performance boards and issues boards</li>
<li>Develop and implement standard work and continuous improvement processes</li>
<li>Set expectations with co-workers with regard to performance standards including consistent and outstanding delivery of service and product</li>
<li>Provide front-line co-workers with regular coaching, feedback and recognition, as appropriate</li>
<li>Develop skills of front-line co-workers by coaching on performance, as it relates to customer service and products</li>
<li>Communicate effectively to ensure priorities are understood and acted upon, with clear turnover for continuity across shifts</li>
<li>Serve as a subject matter expert on service and procedures</li>
</ul>
<p></p><h3 class="jobSectionHeader"><b>Performance Management Activities</b></h3>
<p></p>
<ul><li>Develop actions plans to affect behavior change (e.g. dependability, overall job performance)</li>
<li>Provide technical guidance and interpret company guidelines and procedures and/or union agreements to assist employees in performing functional tasks and to ensure that safety, security and service are delivered consistently</li>
<li>Identify, address and issue appropriate and timely corrective action in accordance with guidelines</li>
<li>Conduct &quot;routine&quot; investigations, as appropriate, into performance, safety (damages and injuries), complaints and other work issues</li>
<li>Recognize and document excellent performance</li>
<li>Partner with vendor supervisor staff to define and address performance impacting shared goals and service delivery to United's customers</li>
<li>Participate in peer, safety and accident review boards</li>
<li>Confront and address inappropriate behavior and performance issues with specific feedback</li>
</ul>
<p></p><h3 class="jobSectionHeader"><b>Administrative Activities</b></h3>
<p></p>
<ul><li>Complete all mandatory regulatory and Company required documentation of activities</li>
<li>Document performance issues into case management system</li>
<li>Attend division/unit/group meetings</li>
<li>Participate on collateral projects</li>
<li>Email/Voicemail follow up</li>
</ul></div><h2 class="jobSectionHeader"><b>Qualifications</b></h2><div>
<h3 class="jobSectionHeader"><b>What&rsquo;s needed to succeed (Minimum Qualifications):</b></h3>
<p></p>
<ul><li>High school diploma or equivalent</li>
<li>Experience leading and influencing a team and customer service experience</li>
<li>Strong written and oral communication skills</li>
<li>Conflict resolution and decision making, with the ability to lead</li>
<li>Experience supervising Union personnel a plus</li>
<li>Proficient in IT systems and common software appropriate to work group</li>
<li>Business Acumen/Continuous Improvement</li>
<li>Customer Focus</li>
<li>Conflict Resolution</li>
<li>Accountability</li>
<li>Teamwork</li>
<li>Engagement/Motivation</li>
<li>Safety Orientation</li>
<li>Planning/multi-tasking</li>
<li>Ensure front line co-workers are delivering on service, performance and safety objectives set by the company and station</li>
<li>Operational performance (D:0, A:14, bridges, late weights, freight and mail boarded as booked)</li>
<li>Controllable Expense (Easy Hours, late lunches)</li>
<li>Revenue generation (upsell)</li>
<li>Front line performance (SSEs)</li>
<li>Safety performance (OSHA, LTI, damages)</li>
<li>Serve as first responder for co-worker / customer issues, measured through employee engagement surveys, customer feedback surveys, - survey results-UP, lower number of employee grievances</li>
<li>Improved union relations- working within contractual language</li>
</ul>
<p></p><h3 class="jobSectionHeader"><b>What will help you propel from the pack (Preferred Qualifications):</b></h3>
<p></p>
<ul><li>Bachelor's degree and/or 5+ years equivalent work experience</li>
</ul>
</div><br>
The base pay range for this role is $80,235.90 to $98,066.10.<br>
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.<br>
<br>
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident &amp; disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.<br>
<br>
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com</div>

Supervisor - Ramp Airport Operations

Great Wolf Lodge

<div><p>Pay: $25.00 per hour</p><p></p><p><br>
At Great Wolf, the <b>Housekeeping Supervisor</b> brings joy to families at Great Wolf Lodge by acting as a core driver of front line efficiency and effectiveness in the Housekeeping department. This leadership role is critical in the selection, training, staffing, and coaching of front line staff to ensure the safety, quality, and timeliness standards of the guest experience.</p><p></p><p><b><br>
Join our Pack:</b>
</p><ul><li><b>Grow your career</b>: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
</li><li><b>Great Perks</b>: Take advantage of exclusive perks for you, your family, and friends &ndash; including discounted vacations and employee referral incentives
</li><li><b>Learn While You Earn</b>: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
</li><li><b>Prioritize Your Well-Being</b>: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
</li><li><b>Celebrate Your Uniqueness</b>: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.<br>
</li></ul><p></p><p><b>Benefits:</b>
</p><ul><li>Medical, Dental, and Vision insurance
</li><li>Health savings account
</li><li>Telehealth resources
</li><li>Life insurance
</li><li>401K with employer match
</li><li>Paid vacation time off
</li>Paid parental leave<br>
<li>
</li></ul><p></p><br>
<p><b>Essential Duties &amp; Responsibilities</b></p><ul><li>
Leads and mentors housekeeping staff daily to ensure cleanliness standards and operational efficiencies are met or exceeded.</li><li>
Ensures the turnover of all vacant and clean rooms in a timely manner; verifies stayovers, reports early check outs, and communicates issues and discrepancies with front office.</li><li>
Provides coaching, encouragement, and recognition to pack members when necessary.</li><li>
Understands and champions Great Wolf policies and procedures, and collaborates with Housekeeping leadership in performance management of the department and its Pack Members.</li><li>
Understands and participates in scheduling of staff, labor management and forecasting.</li><li>
Participates in the development and execution of training programs for new hires as well as ongoing training for Pack Members.</li><li>
Creates and schedules daily assignments, daily and weekly projects, and optimizes staff to ensure lodge cleanliness and performance.</li><li>
Conducts daily stand up meetings with Room Attendants and House Attendants in order to prioritize the day and facilitates feedback from Pack Members.</li><li>
Escalates pack feedback to leadership.</li><li>
Inspects guest rooms for cleanliness, damage, supply levels, maintenance issues, and temperature control, and reviews results with Room Attendants; coaches and drives accountability and performance improvement.</li><li>
Ensures linen storage rooms, trash rooms, and housekeeping carts are clean, organized, and properly inventoried for the next day's activities; ensures and promotes safety standards in these areas.</li><li>
Supervises activities of staff and area to ensure compliance with resort standards, including the management of time and attendance.</li><li>
Participates in recruitment process and selection of talent for the housekeeping department.</li><li>
Assists with regular state of the team meetings and helps plan engagement activities for pack members.</li><li>
Ensures the completion and proper communication/escalation of maintenance work orders and other concerns to the appropriate department.</li><li>
Schedules deep clean and carpet care based on bi-yearly schedule and guest comments.</li></ul><p></p><p><b><br>
Basic Qualifications &amp; Skills</b></p><ul><li>
High School diploma or equivalent experience</li><li>
Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position</li><li>
Prior hospitality or housekeeping experience or equivalent formal education</li><li>
Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Experience with HotSos or similar system</li><li>
Demonstrated interpersonal and verbal communication skills</li><li>
Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Ability to work flexible schedule including nights, weekends, and/or Holidays as needed</li></ul><p></p><p><b><br>
Desired Qualifications &amp; Traits</b></p><ul><li>
Bachelor's degree</li><li>
Previous housekeeping experience, preferably in large family resort or hotel</li><li>
Experience with Opera or similar system</li><li>
Bilingual, English and Spanish</li><li>
Time management skills in a fast-paced environment</li></ul><p></p><p><b><br>
Physical Requirements</b></p><ul><li>
Ability to lift 30lbs</li><li>
Ability to stand/walk for long periods</li><li>
Ability to bend, stretch and twist</li><li>
Capable of tolerating exposure to chemicals</li></ul><p></p><p><b><br>
Application Instructions:</b>
</p><p>Click on &ldquo;Apply Now&rdquo; or chat with a recruiter (bottom of your screen on Great Wolf&rsquo;s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
 </p><p><b>Position Close Date:</b></p><p></p><p><b><br>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities</b></p><p>
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-1.35(c)</p><p></p><p><i><br>
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.</i></p></div>

Housekeeping Supervisor

CarMax

<div>6074 - Centennial - 4900 North Rancho Drive, Las Vegas, Nevada, 89130<p></p>
CarMax, the way your career should be!<p></p><p><b>
Job Title</b></p><p></p><p><b>
Front Line Manager in Training</b></p><p></p><p><b>
Position Overview</b></p><p></p><p>
At CarMax, all new managers complete a structured four-month training program to ensure they are prepared to succeed in their new role. The Front-Line Manager in Training is a training and development program designed to give a new CarMax manager the tools they need to assume the role of a Front-Line Manager within the Service Operations department. All Front-Line Managers in Training must successfully complete the training program before taking on the role of a Front-Line Manager.</p><p></p><p>
Training includes learning the following:</p><p></p><ul><li>Roles and responsibilities of functional areas within Service Operations</li></ul><p></p><ul><li>End-to-end production process including inventory management, cosmetic and mechanical repair</li></ul><p></p><ul><li>Fundamental management skills of leaders at CarMax through our Management Development Program</li></ul><p></p><p>
Upon successful completion of the Front-Line Manager in Training Program, the new Manager will be placed in one of the following roles: Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager.</p><p></p><p><b>
Why CarMax?</b></p><p></p><p>
At CarMax, we are the nation&rsquo;s largest retailer of used cars with stores from coast to coast, and we are still growing. We&rsquo;re rethinking the way people buy cars &ndash; and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you&rsquo;re advancing your career or growing your skillset, we are here to drive you forward.</p><p></p><p><b>
Team Overview</b></p><p></p><p>
Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence and leadership readiness across the store.</p><p></p><p><b>
Role Responsibilities</b></p><p></p><ul><li>Ability to demonstrate learnings throughout the training program</li></ul><p></p><ul><li>Support the execution of store procedures and processes</li></ul><p></p><ul><li>Successfully complete the Management Development Program</li></ul><p></p><p><b>
Required Qualifications</b></p><p></p><ul><li>Work through and manage a team to achieve goals</li></ul><p></p><ul><li>Read, interpret and transcribe data in order to maintain accurate records</li></ul><p></p><ul><li>Demonstrate the ability to multi-task</li></ul><p></p><ul><li>Speak and listen effectively in working with customers/associates, both in person and over the phone</li></ul><p></p><ul><li>Demonstrate computer skills with a variety of common and proprietary software</li></ul><p></p><ul><li>Possess a valid Driver&rsquo;s License</li></ul><p></p><ul><li>Combination of indoor and outdoor work environment; may include working in noisy situations and/or inclement weather conditions</li></ul><p></p><ul><li>Requires walking or standing for extended periods of time</li></ul><p></p><ul><li>Variety of work schedules with shifts that may include nights, weekends, and holidays</li></ul><p></p><ul><li>Occasional travel to other work locations</li></ul><p></p><ul><li>Follow all CarMax, state and federal policies, rules and regulations, including, but not limited to: O.S.H.A., and EPA, Personal Protective Equipment, proper waste disposal in required areas, attendance, Asset Protection, Integrity and Standards of Professional Appearance</li></ul><p></p><ul><li>Wears CarMax clothing (acquired through the company store) at all times while working in the store</li></ul><p></p><p><b>
Preferred Qualifications</b></p><p></p><ul><li>3+ Years of experience as a Manager preferred</li></ul><p></p><p><b>
About CarMax</b></p><p></p><p>
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation&rsquo;s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For&reg; and are committed to helping our communities thrive.</p><p></p><p>
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change&mdash;sparking ideas, overcoming challenges, and shaping what&rsquo;s next. Join us in creating a better future&ndash; for our company, our customers, and the communities we call home.</p><p></p><p><b>
CarMax is an equal opportunity employer</b>, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.</p><p></p><p>
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.</p></div>

Front Line Manager

<div>4023 - El Mirage - 13500 West Olive Avenue, El Mirage, Arizona, 85335<p></p>
CarMax, the way your career should be!<p></p><p><b>
Job Title</b></p><p></p><p><b>
Front Line Manager in Training</b></p><p></p><p><b>
Position Overview</b></p><p></p><p>
At CarMax, all new managers complete a structured four-month training program to ensure they are prepared to succeed in their new role. The Front-Line Manager in Training is a training and development program designed to give a new CarMax manager the tools they need to assume the role of a Front-Line Manager within the Service Operations department. All Front-Line Managers in Training must successfully complete the training program before taking on the role of a Front-Line Manager.</p><p></p><p>
Training includes learning the following:</p><p></p><ul><li>Roles and responsibilities of functional areas within Service Operations</li></ul><p></p><ul><li>End-to-end production process including inventory management, cosmetic and mechanical repair</li></ul><p></p><ul><li>Fundamental management skills of leaders at CarMax through our Management Development Program</li></ul><p></p><p>
Upon successful completion of the Front-Line Manager in Training Program, the new Manager will be placed in one of the following roles: Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager.</p><p></p><p><b>
Why CarMax?</b></p><p></p><p>
At CarMax, we are the nation&rsquo;s largest retailer of used cars with stores from coast to coast, and we are still growing. We&rsquo;re rethinking the way people buy cars &ndash; and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you&rsquo;re advancing your career or growing your skillset, we are here to drive you forward.</p><p></p><p><b>
Team Overview</b></p><p></p><p>
Supports the Service Operations department by preparing new managers to lead teams across various functional areas. This role plays a critical part in ensuring operational excellence and leadership readiness across the store.</p><p></p><p><b>
Role Responsibilities</b></p><p></p><ul><li>Ability to demonstrate learnings throughout the training program</li></ul><p></p><ul><li>Support the execution of store procedures and processes</li></ul><p></p><ul><li>Successfully complete the Management Development Program</li></ul><p></p><p><b>
Required Qualifications</b></p><p></p><ul><li>Work through and manage a team to achieve goals</li></ul><p></p><ul><li>Read, interpret and transcribe data in order to maintain accurate records</li></ul><p></p><ul><li>Demonstrate the ability to multi-task</li></ul><p></p><ul><li>Speak and listen effectively in working with customers/associates, both in person and over the phone</li></ul><p></p><ul><li>Demonstrate computer skills with a variety of common and proprietary software</li></ul><p></p><ul><li>Possess a valid Driver&rsquo;s License</li></ul><p></p><ul><li>Combination of indoor and outdoor work environment; may include working in noisy situations and/or inclement weather conditions</li></ul><p></p><ul><li>Requires walking or standing for extended periods of time</li></ul><p></p><ul><li>Variety of work schedules with shifts that may include nights, weekends, and holidays</li></ul><p></p><ul><li>Occasional travel to other work locations</li></ul><p></p><ul><li>Follow all CarMax, state and federal policies, rules and regulations, including, but not limited to: O.S.H.A., and EPA, Personal Protective Equipment, proper waste disposal in required areas, attendance, Asset Protection, Integrity and Standards of Professional Appearance</li></ul><p></p><ul><li>Wears CarMax clothing (acquired through the company store) at all times while working in the store</li></ul><p></p><p><b>
Preferred Qualifications</b></p><p></p><ul><li>3+ Years of experience as a Manager preferred</li></ul><p></p><p><b>
About CarMax</b></p><p></p><p>
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation&rsquo;s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For&reg; and are committed to helping our communities thrive.</p><p></p><p>
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change&mdash;sparking ideas, overcoming challenges, and shaping what&rsquo;s next. Join us in creating a better future&ndash; for our company, our customers, and the communities we call home.</p><p></p><p><b>
CarMax is an equal opportunity employer</b>, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.</p><p></p><p>
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.</p></div>

America's First Federal Credit Union

<div><p><b>Grade Level: H08</b></p>
<p><b>
Reports to: Courtney West</b></p>
<p><b>
Role:
</b><br>
<b>Has joint responsibility with the Branch Manager to provide quality service to the membership through the efficient operation of the front-line. Directly responsible for the supervision of daily teller activities, vault transactions and the audit/security functions of the front-line area.</b></p>
<div>
<div><div><div><p><b>Essential Functions &amp; Responsibilities:</b></p></div></div><br>
<div>
<div><div><div><div><div><div><div><div><div><ul><li>Assists tellers with daily activities such as check approval, adding checks, locating errors and resolving member related questions.</li></ul><br>
</div>
</div><br>
</div></div></div></div><br>
<div><div><div><div><div><div><ul><li>Manages vault cash. Orders daily cash requirement.</li></ul><br>
</div>
</div><br>
</div></div></div></div><br>
<div><div><div><div><div><div><ul><li>Responsible for maintaining and monitoring branch equipment including ATM activity and cash dispenser(s).</li></ul><br>
</div>
</div><br>
</div></div></div></div><br>
<div><div><div><div><div><div><ul><li>Responsible for maintaining and controlling consignment items.</li></ul><br>
</div>
</div><br>
</div></div></div></div><br>
<div><div><div><div><div><div><ul><li>Responsible for the daily branch balancing.</li></ul><br>
</div>
</div><br>
</div></div></div></div><br>
<div><div><div><div><div><div><ul><li>Completes reports, coordinates audits, and provides other required documentation on a timely basis.</li></ul><br>
</div>
</div><br>
</div></div></div></div><br>
<div><div><div><div><div><div><ul><li>Evaluates, documents, and provides on-going feedback to tellers to improve work performance. Provides feedback to the manager regarding disciplinary issues, including balancing, attendance, and/or overall work performance.</li></ul><br>
</div>
</div><br>
</div></div></div></div><br>
<div><div><div><div><div><div><ul><li>Responsible for the development of positive working relationships within the branch in order to provide quality service to the membership.</li></ul><br>
</div>
</div><br>
</div></div></div></div><br>
<div><div><div><div><div><div><ul><li>Attends Head Teller meetings as scheduled and relays information to the branch manager and fellow employees as needed.</li></ul><br>
</div>
</div><br>
</div></div></div></div><br>
<div><div><div><div><div><div><ul><li>May maintain a teller window to accommodate member traffic.</li></ul><br>
</div>
</div><br>
</div></div></div></div><br>
<div><div><div><div><div><div><ul><li>Performs all other job related duties as assigned.</li></ul></div><br>
</div><br>
</div></div></div></div><br>
</div></div></div></div><br>
<div><div><p><b>Performance Measurements:</b></p></div></div><div><br>
<div>
<div><div><div><div><div><div><div><div><p>1.</p></div><div><br>
<p>
Maintain a cohesive, highly trained, motivated staff sufficient to meet daily demands.</p></div></div></div><br>
</div>
</div></div><br>
<div><div><div><div><div><div><p>2.</p></div><div><br>
<p>
Ensure that all tellers are providing friendly, professional, personal service to all members. Must maintain an average Quality Loop score of 6.7 or higher.</p></div></div></div><br>
</div>
</div></div><br>
<div><div><div><div><div><div><p>3.</p></div><div><br>
<p>
Promote a sales culture within the branch by example. Coach and develop employees to identify cross sales opportunities.</p></div></div></div><br>
</div>
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<div><div><div><div><div><div><p>4.</p></div><div><br>
<p>
Maintain high branch audit scores with limited audit exceptions.</p></div></div></div><br>
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<div><div><div><div><div><div><p>5.</p></div><div><br>
<p>
Keep management informed regarding key operating issues affecting the branch.</p></div></div></div><br>
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<div><div><p><b>Knowledge and Skills:</b></p></div></div><div><br>
<div>
<div><div><div><div><p>Experience</p></div><div><br>
<p>
One year cumulative teller experience</p></div></div></div><br>
</div>
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<div><div><div><div><div><div><p>Education</p></div><div><br>
<p>
A high school education or GED.</p></div></div></div><br>
</div>
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<div><div><div><div><div><div><p>Interpersonal Skills</p></div><div><br>
<p>
Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.</p></div></div></div><br>
</div>
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<div><div><div><div><div><div><p>Other Skills</p></div><div><br>
<p>
Must be satisfactorily performing all teller functions. Must have excellent communication skills and the ability to supervise. Must demonstrate excellent judgement in order to evaluate accounts and situations for approval. Must be organized and have the ability to move quickly from one priority to another. Must be familiar with all services of the credit union in order to make appropriate referrals. 10-key calculator and computer keyboard skills required; must be accurate with numbers and names.</p></div></div></div><br>
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<div><div><div><div><div><div><p>Physical Requirements</p></div><div><br>
<p>
Light lifting required</p></div></div></div></div></div></div></div></div></div><p></p>

Head Teller - Roebuck

Pro ops solutions

<p><b>Welcome to Ross Stores, Inc., where our differences make us stronger&hellip;</b> At Ross and dd&rsquo;s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!</p><p><b>GENERAL PURPOSE:;</b></p><p>The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty.; Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.</p><p><b>ESSENTIAL FUNCTIONS:</b></p><p><b>Maintaining Safe ; Secure Environments:</b></p><ul><li>Understands that safety is the number one priority and practices safe behaviors in everything they do.</li><li>Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone.; Immediately corrects or reports any unsafe conditions or practices to Store Leadership.</li><li>Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.;;</li><li>Removes clutter and ensures safe, clear egress to emergency exits.</li><li>Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.;;</li><li>Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.</li></ul><p><b>Customer Service:</b></p><ul><li>Treats all Customers, Associates, and other leaders with respect.</li><li>Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.</li></ul><p><b>Personal and Store Brand</b></p><ul><li>Represents and supports the Company brand at all times.</li><li>Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.</li><li>Keeps all areas of the Store clean, well-maintained, and merchandised to standard.</li><li>Responsible for daily trash removal.</li></ul><p><b>General Merchandising:</b></p><ul><li>Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.</li><li>Responsible for receiving merchandise truck when needed.</li><li>Processes all merchandise with a sense of urgency.</li><li>Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).</li><li>Responsible for cleanliness and organization of all Stockrooms.</li><li>Helps deliver and place merchandise on sales floor when all merchandise is processed.</li><li>Responsible for ensuring any back-stock is secured and processed to Company policy.</li><li>Responsible for merchandising of department including the back stock.</li><li>Responsible for the reduction of loss due to damage.</li><li>Ensures compliance to the monthly presentation guidelines in assigned area.</li><li>Responsible for floor moves and signing including promotional signing as needed.</li><li>Responsible for re-wraps as needed.</li></ul><p><b>Loss Prevention:</b></p><ul><li>Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.</li><li>As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers.; Safeguards confidential information, cash and credit card information and merchandise.</li><li>Ensures Public View Monitor (PVM) system is maintained properly.</li><li>Conducts &quot;Code 50&quot; package inspections.</li><li>Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.</li></ul><p><b>Front End Supervision and Operations:</b></p><ul><li>Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.</li><li>Maintains pace, energy and &quot;presence&quot; at the Front End, managing the line to expedite; Customers wait time</li><li>Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.</li><li>Controls Retail Associates' break schedule for backups, lunches and breaks.</li><li>Ensures all equipment is working properly.</li><li>Maintains proper supplies and recovery for the Front End area.</li><li>Ensures go backs are expedited, properly scanned, security tagged and ticketed.</li><li>Teaches all Associates the &quot;Scan and Bag&quot; best practice.</li><li>Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks.</li></ul><p><b>Fitting Rooms:</b></p><ul><li>Responsible for the maintenance and cleanliness of the Fitting Rooms.</li><li>Ensures all Fitting Room garment tags are audited and accounted for to Company policy.;</li><li>Ensures go-back compliance throughout the day.; All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.</li></ul><p><b>Administrative Duties as Assigned by Store Manager:</b></p><ul><li>Ensures Cash pulls and bank deposits are conducted to Company policy.</li><li>Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.</li><li>Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.</li><li>Other duties as assigned by Store Manager.</li></ul><p><b>COMPETENCIES:</b></p><ul><li>Manages Work Processes</li><li>Business Acumen</li><li>Plans, Aligns ; Prioritizes</li><li>Builds Talent</li><li>Collaborates</li><li>Leading by Example</li><li>Communicates Effectively</li><li>Ensures Accountability ; Execution</li></ul><p><b>QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:</b></p><ul><li>Excellent verbal communication skills.</li><li>Fluency in English.</li><li>Prior Customer Service and supervisory experience preferred.</li><li>Familiarity with point-of-sale equipment and applications.</li><li>Ability to perform basic mathematical calculations commonly used in retail environments.</li><li>Ability to work evenings and weekends.</li></ul><p><b>PHYSICAL REQUIREMENTS/ADA:</b></p><p>Ability to use all Store equipment, including PDTs, registers and PC as required.</p><p>Ability to spend up to 100% of working time standing, walking, and moving around the Store.</p><p>Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.</p><p>Ability to occasionally push, pull and lift more than 25 lbs.</p><p>Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.</p><p>Certain assignments may require other qualifications and skills.</p><p>Associates who work Stockroom shifts:; ability to regularly push, pull and lift more than 20 lbs.</p><p><b>SUPERVISORY RESPONSIBILITIES:</b></p><p>Retail Associates</p><p>Stockroom Leads (where applicable)</p><p><b>DISCLAIMER</b></p><p>This job description is a summary of the primary duties and responsibilities of the job and position.; It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities.; Contents are subject to change at management's discretion.</p><p>Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.</p><p>Job Type: Full-time</p><p>Pay: $16.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

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