front of house manager

The Greyson

Responsibilities: - Oversee the daily operations of the front of house area, including the dining room, bar, and host/host station - Provide exceptional customer service and ensure guest satisfaction - Train and supervise front of house staff, including servers, bartenders, and hosts/hostesses - Create and maintain a positive and welcoming atmosphere for guests - Manage reservations and seating arrangements to optimize table turnover and maximize revenue - Collaborate with the kitchen staff to ensure smooth communication and efficient service - Handle customer inquiries, complaints, and special requests in a professional manner - Monitor inventory levels of supplies, such as menus, napkins, and condiments - Assist in developing and implementing policies and procedures to improve overall efficiencyRequirements:- Must have bartending experience - Previous experience in a leadership role within the food service industry - Excellent communication and interpersonal skills - Ability to multitask and work in a fast-paced environment - Proficient in team management and able to motivate and inspire staff members - Experience with interviewing, hiring, and training front of house employeesWe are looking for an experienced Front of House Manager who can lead our team to deliver exceptional service to our guests. If you have a strong background in food service management, excellent leadership skills, and a passion for providing an outstanding dining experience, we want to hear from you. Apply now to join our team!Job Type: Full-timePay: $52,500.00 - $60,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Paid training</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>Apollo Beach, FL 33572 (Required)</li></ul>Work Location: In person

Front of House Manager

Cocco's Pizza, Aston

Job Summary The Front of House Manager is responsible for overseeing all front-of-house operations to ensure an exceptional dining experience for every guest. This role leads and organizes FOH team members&mdash;including phone staff, waitresses, and bartenders&mdash;while maintaining efficient scheduling, smooth daily service, and a welcoming restaurant atmosphere. The FOH Manager plays a key role in creating memorable customer experiences and fostering a positive, team-oriented work environment.Job Type: Full-timePay: From $40,000.00 per yearWork Location: In person

OKU Hotels

<div><h2 class="jobSectionHeader">Description:</h2>
At OKU, we are committed to sourcing the best of local and international talent to cultivate our reputation for excellence, and we are currently looking for a talented and experienced Front of House Manager to join our team for our new hotel in Bodrum, Turkey.

This role is an exciting opportunity to join the popular and growing hotel &amp; lifestyle brand at a pivotal phase in its growth. With your talent, you will ensure that the hotel facilities are in an impeccable environment and in perfect working order, making OKU Bodrum a destination where luxury and sustainability guarantee, in addition to efficient operation, an unforgettable experience for our guests.

Working from OKU&rsquo;s newest luxurious location opening in May 2026 in Bodrum, Turkey, the hotel is set to be one of the destination&rsquo;s &ndash; and the brand&rsquo;s - most coveted properties. This handson role invites the candidate to become part of an award-winning brand. Our vibrant and diverse team is committed to success and upholds a fun collaborative environment. We encourage initiative, leadership, and excellence by fostering talent and offering substantial growth opportunities within the company.

ABOUT OKU
&lsquo;OKU&rsquo; is derived from the Japanese spiritual and architectural concept meaning &lsquo;inner space&rsquo;. OKU Hotels is a boutique collection of soulfully curated, laidback luxury hotels, created for the modern traveler. Meticulously designed sanctuaries are conceived with barefoot luxury, local connections and slow living at heart.

OKU Hotels is headquartered in London, with current properties operating in Ibiza and Kos, and a confirmed pipeline of hotels set to open in Turkey and. OKU is targeting to own and/or operate a collection of over ten exquisite properties in new and captivating destinations worldwide, over the next five years.
RESPONSIBILITIES OF THE ROLE
<ul><li>Plan and oversee the daily operations of reception, guest experience, night auditing, and telephone services.
</li><li>Ensure efficient and seamless guest check-in and check-out processes.
</li><li>Optimize hotel occupancy rates and manage room sales.
</li><li>Provide excellent service by addressing guest needs and offering tailored solutions.
</li><li>Recruit, train, motivate, and manage front office staff.
</li><li>Ensure compliance with hotel policies and procedures.
</li><li>Prepare daily operational reports and present them to senior management.
</li><li>Manage the front office budget and optimize costs.
</li><li>Develop revenue management and booking strategies.
</li></ul>
CANDIDATE REQUIREMENTS
<ul><li>Passionate about hospitality and enthusiastic about Laidback Luxury, with a desire to represent the OKU philosophy in your professional environment.
</li><li>Strong problem-solving and analytical thinking and excellent organizational and time management skills.
</li><li>Three (3) to five (5) years of experience in the related position ideally in luxury or lifestyle hotels.
</li><li>Native in Turkish language is a must.
</li><li>Fluency in English is required. Other languages are a plus.
</li><li>Previous Pre-Opening experience is a plus.
</li></ul>
TECHNICAL AND BEHAVIORAL COMPETENCIES
<ul><li>Proven leadership skills in a hotel/resort environment and empathy, exceptional communication, and attention to detail.
</li><li>Ability to work under pressure and manage multiple priorities simultaneously.
</li><li>Continuously seek to improve/develop the performance of others and continuously strive to improve his/her own performance.
</li><li>Business Savvy, problem-solving, and attention to detail. Require knowledge of and the ability to operate computer equipment and software applications.
</li><li>Proficiency in reservation systems (PMS, Opera, etc.) and other hotel software.</li></ul></div>

OKU Bodrum- Front of House Manager

Marriott International

<div>Additional Information 
Job Number26016643 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Ritz-Carlton Amaala, One Marriott Drive, Amaala, Saudi Arabia, Saudi Arabia 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Responsible for the management of all aspects of the Front of House functions including Doorman, Bellman, Bell Captain, Concierge Agent, Guest Relations Agent, Front Desk Agent, Matrix Coordinator, Club Concierge, Club Attendants and Learning Coaches, in accordance with hotel standards. Directs, implements and maintains a service and management philosophy that serves as a guide to respective staff. Responsible for developing and maintaining the acknowledgment of all guests visiting the location. Ensures all departments are aware of all guests&rsquo; needs and information prior to arrival that will lead to a unique, memorable and personal stay. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Maintaining Front of House Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Keeps front of house team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li></ul>
<ul><li>Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</li></ul>
<ul><li>Maintains knowledge of room availability and rates and suggestively sells.</li></ul>
<ul><li>Reviews previous night's no-shows and ensures appropriate billing.</li></ul>
<ul><li>Reviews the arrival report for accuracy and completeness. Checks printed registration cards against information on arrival report; rectifies any deficiencies with respective personnel.</li></ul>
<ul><li>Maintains complete knowledge of property features and services, including hours of operations, hotel restaurant concepts, menu price range, dress code and ambience, hotel room types, numbers, hotel top repeat guests, rate programs, packages and scheduled daily events and activities.</li></ul> 
Managing Front of House Team
<ul><li>Supervises all areas of the Front of House.</li></ul>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Ensures staff is knowledgeable about rates, packages and promotions available.</li></ul>
<ul><li>Ensures all cashiering procedures comply with accounting policies and standards.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul>
<ul><li>Monitors the check-in/check-out process, ensuring agreement to hotel standards; anticipates critical situations and assists to process the guest expediently.</li></ul>
<ul><li>Anticipates sold-out situations and number of rooms overbooked. Locates alternative accommodations for guests and &quot;walk&quot; guests, following hotel policies and procedures.</li></ul>
<ul><li>Works closely with Housekeeping management to ensure accurate status of each room, readiness of rooms for check-in and to report guest concerns.</li></ul> 
Managing Projects and Policies
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Supervises same day selling procedures to maximize room revenue and control property occupancy.</li></ul>
<ul><li>Supervises daily shift operations and ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul> 
Supporting Human Resource Activities
<ul><li>Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.</li></ul>
<ul><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li></ul>
<ul><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Front of the House Manager

Nextgen BPO

Job Title: Front of House (FOH) Manager &ndash; International Fine DiningWe are a growing international fine dining restaurant chain seeking an experienced and highly professional Front of House (FOH) Manager to lead our service team and elevate our guest experience to world-class standards.About the RoleAs FOH Manager, you will be responsible for overseeing all front-of-house operations, ensuring exceptional service delivery, maintaining international hospitality standards, and creating a refined dining experience for our guests. This role requires strong leadership, operational expertise, and a deep understanding of premium service culture.Key Responsibilities- Lead, train, and supervise the front-of-house team (hosts, servers, supervisors).- Ensure smooth daily operations of the dining floor.- Maintain international fine dining service standards and SOP compliance.- Handle VIP guests and special reservations with professionalism and discretion.- Monitor service quality, guest satisfaction, and resolve complaints effectively.- Coordinate closely with kitchen and management to ensure seamless operations.- Oversee staff scheduling, grooming standards, and performance management.- Drive upselling strategies and maximize revenue through service excellence.Requirements- Minimum 3&ndash;5 years of experience in fine dining or luxury hospitality.- International work experience preferred (UAE, UK, Europe, Australia, or similar markets).- Strong understanding of global hospitality standards and guest service protocols.- Excellent communication and leadership skills.- Professional and strong interpersonal abilities.- Ability to perform under pressure in a high-end, fast-paced environment.We Offer- Competitive salary package.- Opportunity to grow within an expanding international brand.- Professional work environment with high service standards.Job Type: Full-timeWork Location: In person

Front of House (FOH) Manager – International Fine Dining

Ramr

The Cafe Manager is responsible for the overall day-to-day management of cafe operations, delivering an exceptional guest experience, and leading a motivated front-of-house team. This role sits at the intersection of hospitality, operations, and business management &mdash; ensuring the cafe runs smoothly, profitably, and in alignment with the company's brand standards and service philosophy.<ul><li>Oversee and manage all daily cafe operations &mdash; opening and closing procedures, floor management, service flow, and team coordination across all shifts.</li></ul><ul><li>Ensure the cafe is clean, well-presented, fully stocked, and operationally ready before each service period.</li></ul><ul><li>Monitor and manage table turnover, queue management, and seating efficiency during peak periods to maximize throughput without compromising the guest experience.</li></ul><ul><li>Maintain and enforce all standard operating procedures (SOPs) for front-of-house service, bar operations, and cashiering.</li></ul><ul><li>Oversee the management of reservations, walk-ins, and special bookings &mdash; ensuring smooth handling and an organized floor at all times.</li></ul><ul><li>Identify and resolve operational bottlenecks, service failures, or process inefficiencies promptly and proactively.</li></ul><ul><li>Liaise with the Kitchen/Chef team to ensure seamless coordination between front and back of house during service.</li></ul>Job Type: Full-time

Café Manager

Boardwalk Bar And Grill

At Boardwalk Bar &amp; Grill, we pride ourselves on delivering an exceptional dining experience in a casual upscale atmosphere. Our focus is outstanding hospitality, high-quality food and beverages, and creating a welcoming environment for every guest.Position Overview We are seeking an experienced and motivated Floor Manager / Supervisor to lead our front-of-house team. The ideal candidate is hands-on, service-driven, and thrives in a fast-paced restaurant environment. You will play a key role in ensuring smooth daily operations, maintaining service standards, and supporting team development.Key Responsibilities<ul><li>Oversee daily front-of-house operations during assigned shifts</li><li>Lead, coach, and support servers, hosts, bartenders, and support staff</li><li>Ensure exceptional guest service and promptly resolve guest concerns</li><li>Maintain high standards of cleanliness, organization, and presentation</li><li>Assist with scheduling, staff training, and performance management</li><li>Monitor service flow and coordinate with kitchen leadership</li><li>Support inventory control and adherence to company policies</li></ul>Qualifications<ul><li>2+ years of restaurant supervisory or management experience (casual upscale preferred)</li><li>Strong leadership and communication skills</li><li>Ability to multitask and remain composed under pressure</li><li>Excellent problem-solving and guest recovery skills</li><li>Availability to work evenings, weekends, and holidays as needed</li></ul>Job Type: Full-timePay: $22.00 - $27.00 per hourWork Location: In person

Floor Manager

Search 10000+ Front of house manager jobs near you this March. New roles added regularly across leading industries. Apply today.

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