front of house staff

Mamafri Restaurant LLC

Hostess duties include greeting and seating guests, managing reservations and waitlists, answering phones, and maintaining the cleanliness of the entrance area.They act as the first point of contact, so excellent customer service and communication skills are essential for creating a positive dining experience, answering inquiries, and addressing any issues. Hostesses also coordinate with servers to ensure efficient table turnover and may assist with opening/closing duties or taking takeout orders.Guest services<ul><li>Greet guests: Warmly welcome every guest as they enter the restaurant.</li><li>Seat guests: Escort guests to their tables and provide them with menus.</li><li>Manage reservations: Take reservations over the phone or online and manage the reservation system.</li><li>Monitor waitlist: Maintain a waitlist and provide accurate wait times, keeping guests informed.</li><li>Address concerns: Handle guest questions and complaints with professionalism.</li><li>Thank guests: Greet departing guests and invite them to return.</li></ul>Operations and communication<ul><li>Answer phones: Handle incoming calls, answer basic questions about the restaurant, and take reservations.</li><li>Coordinate with staff: Communicate with servers about table readiness and manage seating arrangements to ensure smooth service flow.</li><li>Handle takeout: Assist with taking takeout orders when necessary.</li><li>Perform opening/closing duties: Assist with restaurant opening or closing procedures.</li><li>Maintain cleanliness: Keep the front-of-house and reception area clean, tidy, and presentable.</li></ul>Job Type: Full-time

Hostess

Brix Cafe

We&rsquo;re Hiring: Hostess &ndash; Arabic Speaker | F&amp;B Industry (Abu Dhabi, UAE)Do you have a warm smile, a graceful presence, and a passion for delivering exceptional guest experiences? 3fils Restaurant is looking for an experienced Hostess to join our front-of-house team in one of our upscale restaurant brands in Abu Dhabi.This is a full-time, on-site opportunity for someone who loves hospitality, thrives in fast-paced environments, and knows how to make every guest feel like a VIP.Key Responsibilities:<ul><li>Greet guests with a professional, welcoming attitude and escort them to their tables</li><li>Manage reservations and seating arrangements efficiently</li><li>Answer and direct phone calls with courtesy and professionalism</li><li>Provide accurate information about the restaurant, menu, and events</li><li>Coordinate and assist with private events or special guest arrangements</li><li>Keep the reception and dining area neat, organized, and presentable at all times</li><li>Communicate effectively with service and kitchen teams to ensure smooth operations</li><li>Support the overall guest experience from arrival to departure</li></ul>Requirements:<ul><li>2+ years of experience as a Hostess in a high-end restaurant or hospitality environment</li><li>Strong communication skills, both verbal and written</li><li>Fluent in English &amp; Arabic</li><li>Experience managing reservations and coordinating event logistics</li><li>Warm personality, excellent grooming, and customer service focus</li><li>Ability to multitask and work gracefully under pressure</li><li>Familiarity with reservation systems is a plus</li></ul>Location: Dubai, UAE Job Type: Full-time, PermanentJob Type: Full-time

Hostess (Arabic Speaker)

We&rsquo;re Hiring: Hostess &ndash; F&amp;B Industry (Dubai, UAE)Do you have a warm smile, a graceful presence, and a passion for delivering exceptional guest experiences? Bordomavi is looking for an experienced Hostess to join our front-of-house team in one of our upscale restaurant brands in Dubai.This is a full-time, on-site opportunity for someone who loves hospitality, thrives in fast-paced environments, and knows how to make every guest feel like a VIP.Key Responsibilities:<ul><li>Greet guests with a professional, welcoming attitude and escort them to their tables</li><li>Manage reservations and seating arrangements efficiently</li><li>Answer and direct phone calls with courtesy and professionalism</li><li>Provide accurate information about the restaurant, menu, and events</li><li>Coordinate and assist with private events or special guest arrangements</li><li>Keep the reception and dining area neat, organized, and presentable at all times</li><li>Communicate effectively with service and kitchen teams to ensure smooth operations</li><li>Support the overall guest experience from arrival to departure</li></ul>Requirements:<ul><li>2+ years of experience as a Hostess in a high-end restaurant or hospitality environment</li><li>Strong communication skills, both verbal and written</li><li>Fluent in English , Arabic, Turkish</li><li>Experience managing reservations and coordinating event logistics</li><li>Warm personality, excellent grooming, and customer service focus</li><li>Ability to multitask and work gracefully under pressure</li><li>Familiarity with reservation systems is a plus</li></ul>Location: Dubai, UAE Job Type: Full-time, PermanentJob Type: Full-timeJob Type: Full-time

Hostess (European/Turkish)

We&rsquo;re Hiring: Hostess &ndash; Arabic Speaker | F&amp;B Industry (Dubai, UAE)Do you have a warm smile, a graceful presence, and a passion for delivering exceptional guest experiences? Brix Table Cafe is looking for an experienced Hostess to join our front-of-house team in one of our upscale restaurant brands in Dubai.This is a full-time, on-site opportunity for someone who loves hospitality, thrives in fast-paced environments, and knows how to make every guest feel like a VIP.Key Responsibilities:<ul><li>Greet guests with a professional, welcoming attitude and escort them to their tables</li><li>Manage reservations and seating arrangements efficiently</li><li>Answer and direct phone calls with courtesy and professionalism</li><li>Provide accurate information about the restaurant, menu, and events</li><li>Coordinate and assist with private events or special guest arrangements</li><li>Keep the reception and dining area neat, organized, and presentable at all times</li><li>Communicate effectively with service and kitchen teams to ensure smooth operations</li><li>Support the overall guest experience from arrival to departure</li></ul>Requirements:<ul><li>2+ years of experience as a Hostess in a high-end restaurant or hospitality environment</li><li>Strong communication skills, both verbal and written</li><li>Fluent in English &amp; Arabic</li><li>Experience managing reservations and coordinating event logistics</li><li>Warm personality, excellent grooming, and customer service focus</li><li>Ability to multitask and work gracefully under pressure</li><li>Familiarity with reservation systems is a plus</li></ul>Location: Dubai, UAE Job Type: Full-time, PermanentJob Type: Full-time

QSPI

Were looking for an approachable, confident, and customer-focused Retail Sales Advisor to be the face of our business. In this in-person role, youll welcome customers, handle their enquiries, provide information about our products or services, and ensure everyone who visits us has a positive experience.Youll represent our brand on the front line resolving issues, offering guidance, and helping customers find the right solutions quickly and professionally.Key Responsibilities<ul><li>Greet and assist customers in person, ensuring a warm, professional, and approachable manner.</li><li>Provide accurate information on products, services, pricing, and policies.</li><li>Process transactions, forms, or service requests accurately and efficiently.</li><li>Maintain up-to-date knowledge of company offerings and promotions.</li><li>Support other departments by relaying customer feedback and identifying improvement opportunities.</li><li>Follow company procedures for data protection, safety, and compliance.</li></ul>Skills &amp; Attributes<ul><li>Excellent interpersonal and communication skills.</li><li>Friendly, patient, and professional manner when dealing with the public.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>High personal presentation standards.</li><li>Reliable, punctual, and able to stay calm under pressure.</li><li>Good computer literacy (for recording enquiries, using CRM or booking systems).</li><li>Team-oriented with a positive attitude.</li></ul>Qualifications &amp; Experience<ul><li>Previous experience in a face-to-face customer service, retail, hospitality, or front-of-house role is preferred.</li><li>Basic IT and administrative skills.</li><li>[Optional: Knowledge of your industry e.g., Experience in the travel, healthcare, or financial sector would be an advantage.&rdquo;]</li></ul>What We Offer<ul><li>Competitive pay and performance incentives.</li><li>Full training and ongoing development opportunities.</li><li>Friendly, supportive team environment.</li></ul>Job Type: Full-timePay: &#8377;80,000.00 - &#8377;100,000.00 per monthWork Location: In person

Retail Sales Advisor

Our Story:Alabbar Enterprises &amp; ANOTHER is a UAE-based retail group that represents established brands like Candylicious, Ethan Allen, Yogurtland and Garrett Popcorn. It is also the parent company of multiple F&amp;B concepts like Social House, Karak House, Angelina, Gia, Markette, Two Bistro, Caya, Parka, Krema, Carpo, Ganache Chocolatier, The Good Hood Kitchen, Klay by Karak and Kuku under its umbrella. An entity with lifestyle and retail endeavours and a passion for distinction - moments &ndash; growth. Guided by our values and positivity, we bring prevailing international &amp; homegrown brands, delivering the highest levels of retail excellence and experiences to our guests. The backbone of our vision is to pursue opportunities to grow and expand our presence locally and internationally while adhering to our core values and bringing synonymous moments and experiences to life.Job Purpose:You will be the first point of contact for our customers, setting the tone for their dining experience. You will be responsible for managing reservations, coordinating with the kitchen and wait staff, and ensuring customer satisfaction.Job Responsibilities:<ul><li>Manage reservations using our online system. Comfortable with using CRM system.</li><li>Coordinate with kitchen and wait staff to ensure smooth operation.</li><li>Handle customer inquiries and complaints professionally.</li><li>Ensure customer satisfaction by providing excellent customer service.</li><li>Answering phone calls according to company standard procedures.</li><li>Relaying information regarding allergies and other guest requests to the service staff.</li><li>Showing the guest to the table and introducing the concept.</li><li>Accommodating special seating requests whenever possible.</li><li>Being knowledgeable about all the menu items, ingredients and recommendations</li></ul>Job Requirements:<ul><li>Previous experience in a similar role or in the hospitality industry.</li><li>Excellent English communication and interpersonal skills.</li><li>Ability to handle stressful situations and remain calm under pressure.</li><li>Good organizational skills and attention to details.</li><li>Knowledge of restaurant reservation systems.</li></ul>What We Offer:<ul><li>A supportive and friendly team.</li><li>Career growth opportunities.</li><li>Competitive salary and benefits.</li></ul>What We&rsquo;re Looking For:<ul><li>Experience in F&amp;B or a passion for customer service.</li><li>A positive attitude and teamwork spirit.</li><li>Ability to work in a &quot;fast-paced environment&rdquo;.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Al-Ayn: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Are you willing to do training in Dubai for 2 to 3 months?</li></ul>Location:<ul><li>Al-Ayn (Preferred)</li></ul>

Hostess I Al Ain

Leisure

We are seeking a well-presented, courteous, and customer-focused Hostess to join our team at a renowned French caf&eacute; and restaurant chain in Qatar. As the first point of contact for our guests, the Hostess plays a key role in delivering a warm and welcoming dining experience.Key Responsibilities:<ul><li>Greet guests warmly and professionally as they arrive</li><li>Manage reservations and maintain an organized seating chart</li><li>Escort guests to their tables and ensure a smooth seating process</li><li>Provide menus and introduce the concept of the restaurant to new guests</li><li>Coordinate with the service and kitchen team to manage table availability and wait times</li><li>Answer phone calls, respond to inquiries, and assist with take-away orders or bookings</li><li>Maintain cleanliness and presentation of the front-of-house/reception area</li><li>Handle guest complaints or concerns professionally and escalate when necessary</li><li>Support daily operations and contribute to a positive team environment.</li></ul>Requirement: <ul><li>Previous experience as a Hostess or in a customer-facing role in the F&amp;B / hospitality industry (experience in premium or French concept restaurants is a plus)</li><li>Excellent communication and interpersonal skills</li><li>Presentable, professional appearance and confident demeanor</li><li>Ability to handle guest requests and manage reservations efficiently</li><li>Fluent in English (Arabic or French is a plus)</li><li>Willingness to work flexible shifts, including weekends and holidays</li><li>Local hiring only &ndash; Must be currently residing in Qatar</li><li>Transferable visa with NOC is mandatory</li><li>Valid Health Certificate required</li><li>Immediate joiners preferred</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>We will fill this position on urgent basis, can you join immediately.</li></ul>Experience:<ul><li>Hostess in premium cafe, Restaurant and Hotels: 1 year (Required)</li></ul>License/Certification:<ul><li>Health Certificate / Food Handler Certificate (Required)</li></ul>

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Hostess

Hostess (Arabic Speaker)

Hostess (European/Turkish)

Hostess

Retail Sales Advisor

Hostess I Al Ain

Hostess