front of house supervisor

Al Maya Island & Resort

Place of work : Front Office, Housekeeping and RecreationQualifications &middot; Previous experience in a senior leadership role required.&middot; Computer literate in Microsoft Windows applications required.&middot; University/College degree in a related discipline preferred.&middot; Strong interpersonal and problem solving abilities.&middot; Highly responsible &amp; reliable.&middot; Ability to work well under pressure in a fast paced environment.&middot; Ability to work cohesively as part of a team.&middot; Ability to focus attention on guest needs, remaining calm and courteous at all times.Key Job Responsibilities:<ul><li>Consistently offer professional, friendly and engaging service.</li><li>Lead and manage the day to day operations of Front Office, Housekeeping and Recreation ensuring all service standards are followed.</li><li>Prepare annual budgets and administer in a fiscally responsible manner</li><li>To ensure achievement of Guest Satisfaction Index, quality standards and Employee engagement survey scores set by the Resort.</li><li>Focus on Online Reputation Management (Trip Advisor, ReviewPro, Booking.com)</li><li>Lead and support all areas in the achievement of their financial and operational targets</li><li>Builds a cooperative team spirit by demonstrating best practices, including listening, providing positive and constructive feedback and timely follow up.</li><li>Achieves maximum guest and colleague satisfaction while adhering to established Company policies and procedures.</li><li>Schedule the colleagues within budgeted guidelines and provides best coverage for service demands. In periods of low occupancy, control distribution of rooms to maximize Housekeeping efficiency.</li><li>Recruits, interviews, and selects new colleagues.</li><li>Observe and coach colleagues to consistently deliver Service Standards and opportunities to create memorable experiences.</li><li>Proactive in Revenue meetings to maximize revenues and Guest Services on Sell-Out nights. Participates at Revelations meetings.</li><li>Attends Pre-Conference Meetings and ensures all details are communicated and attended to.</li><li>Liaise with VIP parties and special attention guests, ensuring the accommodation is in order, inspecting where necessary. Greet, escort and contacts VIPS when possible, upon arrival.</li><li>Assists in creating and maintaining manuals, which make available updated material relevant to safety procedures, hours of operation, promotions, guest service requirements etc.</li><li>Conduct daily Arrivals Meeting with the front office and Front office and Housekeeping teams.</li><li>Conduct monthly staff meetings for all areas of responsibility, complete with minutes.</li><li>Design, implement, and follow up on staff incentive programs for guest service, quality and maximum revenue levels.</li><li>Complete new hire and annual performance appraisals.</li><li>Track and address all guest comments and concerns</li><li>Tour resort daily; audit staff adherence to resort policies and procedures in all phases of service and job functions; follow up with designated personnel where needed</li><li>Conduct monthly mystery quality audits and report back to the Beach Club Manager.</li><li>Observe guest reactions and confer frequently with staff to ensure guest needs are met</li><li>Control all purchases for the department, consistently aware of quality and cost</li><li>Assist in the preparation of the annual strategic plan and achieve the goals and targets therein</li><li>Ensure effective and proactive yield management, increasing RevPAR index within the competitive set (once specified)</li><li>Oversee group business, reviewing and ensuring details of group resumes are met</li><li>Follow department policies, procedures and service standards</li><li>Oversee the selection, training and development of all colleagues to ensure timely recruitment and career growth is aligned.</li><li>Follow all safety policies</li><li>To ensure the proper use of PPE while working and to adhere to the resort&rsquo;s policy of safety and hygiene protocol</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or willing to relocate with an employer-provided relocation package (Required)</li></ul>Education:<ul><li>Diploma (Required)</li></ul>Experience:<ul><li>Front Office Operations: 1 year (Required)</li></ul>Language:<ul><li>Arabic &amp; English (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>Application Deadline: 30/12/2025 Expected Start Date: 15/12/2025

Front Of House Supervisor

Evergreen Organics Cafe

General OverviewResponsible to handle customer complaints, caf&eacute; issues and will act as the communicator between floor staff and management. Oversee all functions of caf&eacute; staff working under them. A Cafe Supervisor&rsquo;s attitude directly affects how Evergreen Organics Cafe as a whole is perceived. Your main functions are to ensure that all food safety polices, health department policies and company policies are being adhered to.Responsibilities <ul><li>Resolves customer complaints</li><li>Oversees all functions of Caf&eacute;&rsquo;s Front of House staff</li><li>Completes Incident Reports in Caf&eacute; area when needed / necessary</li><li>Completes Weekly Caf&eacute; Maintenance checklist &amp; turns into Restaurant Manager, noting any issues within the Caf&eacute;</li><li>Acts as the communication between Management &amp; Caf&eacute; staff</li><li>Reports food / drink &amp; cleaning product shortages to Management</li><li>Assists / Oversees in opening &amp; closing duties</li><li>Assists in training new Caf&eacute; staff</li><li>May supervise and oversee other areas/stations and personnel depending upon management staffing needs.</li><li>Prepares all caf&eacute; menu items using standard facility equipment ensuring quality and efficiency and customer satisfaction.</li><li>Assumes responsibility for quality of products prepared and served.</li><li>Maintains the cleanliness of the cafe to meet or exceed Health Ministry standards for cleanliness, food handling and sanitation.</li><li>Assists in monitoring of inventory of stocks and ordering of items at the caf&eacute;</li><li>Ensures the neatness, cleanliness and orderliness of the</li><li>Properly stores, labels and dates all products.</li><li>Ensures that all items meet or exceed food safety standards.</li><li>Presents a clean-cut, neat and professional image.</li><li>Properly maintains and uses all equipment per manufacturer&rsquo;s and company specifications.</li><li>Exhibits and encourages proper hygiene and sanitary habits.</li><li>Maintains a friendly, courteous and cheerful demeanor at all times.</li><li>Provides assistance to other employees to contribute to the best overall operation of the park.</li><li>Performs other duties or roles as assigned by management &amp; owners</li><li>Prepares customer orders to company specifications.</li><li>Completes opening and closing checklists on a daily basis.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you an immediate joiner? If not when is your expected date?</li><li>How much is your salary expectation?</li></ul>Education:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>supervisor in hotel: 2 years (Preferred)</li><li>supervisor fine dining restaurant: 2 years (Preferred)</li></ul>License/Certification:<ul><li>QID (Preferred)</li><li>Food Handling Certificate (Preferred)</li><li>Qatar Chamber/Food Handlers (Preferred)</li></ul>

Supervisors

Zameen.com

<div>
 
 
 Overview
 
 
 
 To supervise and control all Front of House and Housekeeping areas to the standards laid down by the Company, maximizing revenues and profits to agreed budgetary limits.
 
 
 
 
 
 
 Duties &amp; Responsibilities
 
 
 <ul>
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 To ensure that guests are greeted, checked in and allocated rooms promptly and courteously.
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 To ensure that check-in procedures are strictly adhered to and that the correct address and charge out details are obtained from each guest.
 </li>
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 To be readily available at all times to deal with problems or complaints.
 </li>
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 To ensure that rooms have been serviced and maintained to the standards laid down by the Company.
 </li>
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 To ensure maximum room occupancy within agreed overbooking policy.
 </li>
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 To ensure that reservations are taken correctly and courteously.
 </li>
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 To ensure effective liaison between reservations and front office staff with other departments (e.g. housekeeping).
 </li>
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 To ensure that all charges are correctly entered on the guest's bill and that this is up to date at all times.
 </li>
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 To ensure that accounts are balanced daily.
 </li>
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 To ensure effective and speedy check-out facilities.
 </li>
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 To ensure that luggage is delivered to and collected from rooms speedily.
 </li>
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 To ensure that all Front of House staff is correctly and smartly dressed at all times.
 </li>
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 To ensure that all Front of House areas are clean and tidy at all time
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 To carry out systematic checks of all Front of House areas for maintenance requirements, repairs or refurbishing, ensuring that these are actioned without delay.
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 To ensure that the most suitably qualified person is appointed in the event of a vacancy - wherever possible this should be an internal promotion.
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 To ensure maximum security in all areas under your control.
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 To act as Duty Manager when required.
 </li>
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 To attend Management Meetings as required.
 </li>
 <li>
 To ensure accurate and timeous submission of all reports and administrative work.
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 <li>
 To prepare and submit on the required format annual budgetary information and updates as required.
 </li>
 </ul>
 
 
</div>

Duty Manager (Hotel One Vogue)

AccorHotel

Oversee daily shift operations maintaining service standards and seamless restaurant flow.Supervise front of house team: assist in hiring, training, performance accountability, scheduling and etiquette standards.Be a visible leader: support guests, resolve issues swiftly and mentor junior staff.Maintain SOPs and assist in service briefings to align delivery with brand experience.Coordinate with Kitchen & Reservations to optimize operations and guest flow.Monitor inventory, reduce waste and perform cash handling and reopening/closing procedures.Ensure compliance with HACCP and hygiene standards; manage deviations.Track performance: support financial goals, upselling and daily outlet revenue reporting.Promote sustainability and efficiency across operations. Qualifications <ul><li>Proven experience as a restaurant supervisor with prior experience in a high end beach club or a luxury hospitality environment.</li><li>Deep knowledge of the restaurant's specialized menu, including a detailed understanding of ingredients, preparation methods or drink pairings.</li><li>Strong communication and interpersonal skills with the ability to engage and assist guests with confidence and professionalism.</li><li>Ability to memorize and explain menu items in detail, providing guests with an educational and enriching dining experience.</li><li>Ability to work efficiently in a fast paced, high pressure environment while maintaining attention to detail.</li><li>Strong customer service skills and a passion for delivering high quality experience.</li></ul> Additional Information <ul><li>The opportunity to join an international and innovative and fast growing group committed not only to building new hotels but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul>SLS Red Sea is poised to become a world class destination offering luxury accommodations, unparalleled service and extraordinary experiences. As part of our team you will be instrumental in building the teams that will bring these iconic brands to life and ensure the properties continued success.If you are a driven food & beverage professional with a passion for hospitality and an interest in shaping the teams of an incredible hotel we'd love to hear from you. Apply today to join us in this exciting pre opening journey!Remote Work: NoEmployment Type: Full timeKey SkillsEnglish, Academics, Customer Service, IT Software, Chemical, ERPExperience: yearsVacancy: 1<img src="https://www.jobg8.com/Tracking.aspx?EckMS5zY42Bd62CIGtNlhtqPcEU2UjpJx" width="0" height="0" />

Restaurant Supervisor

HIRES IMG HUMAN RESOURCES CONSULTANCY - L.L.C - S.P.C

Key Responsibilities:<ul><li>Supervise and support the front-of-house team during daily operations</li><li>Ensure high standards of customer service and satisfaction</li><li>Oversee cleanliness, hygiene, and safety in all restaurant areas</li><li>Handle customer inquiries and resolve complaints professionally</li><li>Monitor stock levels and coordinate with the kitchen and procurement team</li><li>Train and guide new service staff to maintain service quality</li><li>Assist in shift scheduling and daily reporting to management</li></ul>Requirements:<ul><li>Proven experience in a supervisory role within the F&amp;B industry</li><li>Strong leadership, communication, and team management skills</li><li>Knowledge of restaurant operations and customer service practices</li><li>Arabic language is a plus</li><li>Open to all nationalities</li></ul>Benefits:<ul><li>Accommodation: Provided (Shared or Single as per designation)</li><li>Transport: Not required &ndash; accommodation is within walking distance to the workplace</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthExperience:<ul><li>UAE: 2 years (Preferred)</li></ul>

Accor

<div>Company Description 
La Cigale Hotel Managed by Accor is a prestigious five-star luxury hotel situated in the dynamic center of Doha, Qatar. Recognized as a prominent landmark for both business and leisure travelers, the hotel offers 225 elegantly appointed rooms and suites, nine exceptional dining and entertainment outlets&mdash;including two nightlife venues and outdoor seating areas&mdash;two modern ballrooms, a 490 sqm gymnasium, a 20-meter indoor swimming pool, and a full-service deluxe spa. Designed as an urban sanctuary, La Cigale blends contemporary sophistication with world-class hospitality. Conveniently located in central Doha, the hotel is just a 2-minute walk from Al Sadd Metro Station and a 30-minute drive from Hamad International Airport, offering seamless access to the city&rsquo;s commercial and cultural hubs. As part of Accor, a global leader in hospitality, La Cigale Hotel is committed to delivering outstanding guest experiences while fostering an inclusive and growth-driven environment for its team.
What is in it for you:<ul><li>
Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>
Learning programs through our Academies designed to sharpen your skills</li><li>
Ability to make a difference through our Corporate Social Responsibility activities</li><li>
Career development opportunities with national and international promotion opportunities.</li></ul>
Why work for Accor?<ul><li>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</li></ul>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS 
Job Description 
<ul><li>
Supervise the smooth running of the outlet</li><li>
Ensure the venue opens on time and are ready for business</li><li>
Ensure excellent front of house service, allocate and support staff throughout the shift to maintain speed of service and cleanliness of venue</li><li>
Liaise on shift with Head Chef to resolve problems and ensure great service</li><li>
Complete daily paperwork to ensure the safe running of the venue, and for those standards to be monitored and maintained throughout the shift</li><li>
Detailed check of deliveries for accuracy and quality of product</li><li>
Ensuring stock is received and secured in cellars on delivery</li><li>
Ensure stock rotation is applied when storing deliveries and that the correct storage method is applied to each product</li><li>
Display stock levels should be monitored throughout your shift and replenished as required</li><li>
Recording any wastage</li><li>
Help coach and bring staff through</li><li>
Ensure high standards of health and safety are maintained at all times</li></ul> 

Qualifications 
<ul><li>
Previous experience of Hospitality Service work required</li><li>
Demonstrable experience of delivering excellent customer service</li><li>
Good communication skills</li><li>
Ability to work within a team and supervise a team</li><li>
Ability to work under pressure</li><li>
High standards of honesty and integrity</li><li>
Strong personality, &ldquo;thick-skinned&rdquo; and able to deal calmly and confidently with a diverse range of customers.</li><li>
Hard working and reliable, with a strong work ethic</li><li>
Good Personal Hygiene</li><li>
Arabic and English speaking a strong asset</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Food and Beverage Supervisor

Food and Beverage Captain

Search 10000+ Front of house supervisor jobs near you this October. New roles added regularly across leading industries. Apply today.

10000 front of house supervisor jobs NEAR_ME

Front Of House Supervisor

Supervisors

Duty Manager (Hotel One Vogue)

Restaurant Supervisor

Restaurant Supervisor

Food and Beverage Supervisor

Food and Beverage Captain