front of house supervisor

Hotel Ella

<div>The Restaurant Supervisor at Hotel Ella is responsible for supporting the daily operation of the restaurant and ensuring every guest receives warm, attentive, and polished service that reflects the hotel&rsquo;s standards. This role works closely with restaurant leadership to oversee service periods, guide front-of-house team members, maintain service consistency, and ensure the restaurant operates efficiently, professionally, and in alignment with brand expectations.

The Restaurant Supervisor is a hands-on leader who sets the tone for service, supports team development, and helps create a memorable dining experience for guests. This individual must be highly visible on the floor, proactive in addressing guest and team needs, and committed to upholding quality, cleanliness, and hospitality standards at all times.

Essential Responsibilities
<ul>
<li>Supervise day-to-day restaurant operations and provide leadership during service periods</li>
<li>Support, coach, and direct front-of-house staff to ensure service standards are consistently met</li>
<li>Lead by example through active floor presence, guest engagement, and hands-on operational support</li>
<li>Monitor service flow, table turns, and overall dining room efficiency to ensure a smooth guest experience</li>
<li>Assist with opening and closing procedures, shift execution, and daily service readiness</li>
<li>Help train new team members on service standards, menu knowledge, steps of service, and departmental procedures</li>
<li>Reinforce compliance with grooming, uniform, attendance, and performance expectations</li>
<li>Respond promptly and professionally to guest concerns, resolving issues with urgency and hospitality</li>
<li>Work closely with culinary and bar teams to maintain communication, timing, and execution during service</li>
<li>Ensure cleanliness and organization of the dining room, service stations, and front-of-house areas</li>
<li>Support scheduling, side work completion, cash handling, and other administrative shift responsibilities as assigned</li>
<li>Monitor adherence to health, safety, sanitation, and alcohol service standards</li>
<li>Assist leadership in maintaining team morale, accountability, and a positive work environment</li>
<li>Help drive revenue opportunities through service excellence, upselling, and thoughtful guest interaction</li>
</ul>
Qualifications
<ul>
<li>Previous restaurant leadership or supervisory experience preferred, ideally in a hotel, upscale, or high-volume environment</li>
<li>Strong knowledge of restaurant service standards and front-of-house operations</li>
<li>Excellent communication, leadership, and problem-solving skills</li>
<li>Ability to remain calm, organized, and effective in a fast-paced environment</li>
<li>Strong attention to detail and commitment to guest satisfaction</li>
<li>Flexible schedule, including availability to work evenings, weekends, and holidays as business demands</li>
<li>Ability to stand and walk for extended periods and lift or carry items as needed during service</li>
</ul>
Preferred Traits
<ul>
<li>Professional, polished, and service-driven presence</li>
<li>Strong interpersonal skills with the ability to lead and motivate a team</li>
<li>Passion for hospitality and creating exceptional guest experiences</li>
<li>Dependable, organized, and able to manage multiple priorities at once</li>
<li>Comfortable stepping in wherever needed to support the team and the operation</li>
</ul>
Position Summary 
This position is ideal for someone who enjoys leading from the floor, developing team members, and ensuring the restaurant operates at a high level every shift. The Restaurant Supervisor plays an important role in delivering the elevated service experience expected at Hotel Ella while supporting a culture of accountability, teamwork, and hospitality excellence.</div>

Restaurant Supervisor

Noir KSA

&lt;&lt;&lt; ONLY CANDIDATES WITH PREVIOUS EXPERIENCE IN SAME POSITION WILL BE ACCEPTED. MAKE SURE TO HAVE A PHOTO OF YOU IN YOUR CV WHEN APPLYING FOR THIS ROLE &gt;&gt;&gt;Position: Restaurant Supervisor (Fine dining Experienced)Starting Salary: SAR 3,500 to 4,000 with FREE shared accommodation, transportation, and 1 duty mealJob Role: The Service Supervisor is a frontline hospitality leader responsible for overseeing the day-to-day delivery of exceptional guest service across the dining floor. Reporting directly to the Restaurant Manager, this role bridges the gap between the service team and management &mdash; directing waitstaff during service, ensuring brand standards are consistently upheld, and creating a welcoming and professionally executed dining experience for every guest. The Service Supervisor plays a pivotal role in shaping team culture, maintaining floor discipline, and embodying the warm yet polished hospitality values that define the brand's presence across the GCC.Key Responsibilities:<ul><li>Floor Supervision &amp; Service Coordination: Supervise and direct the front-of-house service team throughout every service period &mdash; managing floor sections, coordinating table assignments, monitoring pace and flow, and ensuring seamless, attentive service is delivered consistently from guest arrival through to settlement and departure.</li><li>Guest Relations &amp; Experience Management: Serve as the senior point of contact for guests on the floor; greet VIP and regular guests personally, handle complaints and special requests with professionalism and cultural sensitivity, and take swift, decisive action to resolve any service issues in a manner that exceeds guest expectations and protects the brand's reputation.</li><li>Team Briefing &amp; Pre-Service Preparation: Lead pre-service briefings to communicate daily specials, menu updates, reservation notes, allergen information, and service expectations to the FOH team; ensure all team members are correctly groomed, stationed, and fully prepared before doors open for each service period.</li><li>Service Standards Enforcement &amp; Coaching: Monitor the service team's performance throughout the shift &mdash; observing table interactions, upselling behaviour, menu knowledge, and service technique; provide real-time guidance and constructive coaching on the floor to maintain the brand's service standards and develop the capabilities of individual team members.</li><li>Reservation &amp; Seating Management: Oversee the reservation system, walk-in management, and table allocation to optimise covers and minimise guest wait times; liaise with the kitchen and bar teams on pacing and special requirements to ensure every seating runs smoothly and guests feel valued from the moment they arrive.</li><li>Compliance, Grooming &amp; Brand Standards: Ensure all front-of-house team members consistently adhere to the brand's grooming policy, uniform standards, service scripts, and code of conduct; uphold GCC regulatory compliance across all guest-facing areas including hygiene standards, licensing requirements, and health and safety obligations.</li><li>Reporting &amp; Restaurant Manager Support: Assist the Restaurant Manager with shift reports, daily covers tracking, feedback documentation, and team performance observations; flag operational issues, recurring service gaps, or staff concerns promptly, and contribute actively to continuous improvement initiatives that elevate the overall guest experience across GCC locations.</li></ul>Qualifications &amp; Requirements<ul><li>Educational &amp; Professional Credentials: A diploma or degree in Hospitality Management, Hotel Management, or a related discipline from a recognised institution is preferred; professional certifications in food &amp; beverage service, or customer experience management are a distinct advantage; a valid food hygiene certification compliant with GCC municipal standards is required.</li><li>Professional Experience: A minimum of 3&ndash;5 years of progressive front-of-house experience in an upscale restaurant, luxury hotel, or premium dining establishment, including at least 1&ndash;2 years in a supervisory or senior service role; demonstrated ability to manage and direct a service team during high-volume service in a fine-dining or multi-cuisine environment; prior experience in a GCC or Middle Eastern hospitality setting is strongly preferred.</li><li>Leadership, Communication &amp; Cultural Sensitivity: Proven ability to lead, motivate, and develop a diverse front-of-house service team under pressure; strong interpersonal and communication skills in English, with Arabic or additional languages considered a significant advantage; a deep appreciation of GCC cultural etiquette, Islamic hospitality values, and the expectations of an internationally diverse Gulf clientele; a calm, solutions-focused temperament with the confidence to handle challenging guest situations gracefully and in alignment with the brand's values.</li></ul>Pay: QAR3,500.00 - QAR4,000.00 per monthApplication Question(s):<ul><li>ANSWERS FOR THE BELOW PRE-SCREENING QUESTIONS ARE REQUIRED.</li><li>Have you read and accept the duties and responsibilities, including the salary details that we mentioned for this role? Continue with your applications if &quot;Yes&quot;</li><li>In which city and country are you currently located?</li><li>Which country passport do you have? (Nationality)</li><li>How old are you? (Age)</li><li>How tall are you? (Height)</li><li>If selected for this role, after how many days before you can join our company?</li><li>How many years of experience do you have as a Restaurant Supervisor?</li></ul>Work Location: In person

Restaurant Supervisor (Fine dining Experienced)

Position: Restaurant Supervisor ( Arabic speakers)Starting Salary: SAR 3,500 to 4,000 with FREE shared accommodation, transportation, and 1 duty mealJob Role: The Service Supervisor is a frontline hospitality leader responsible for overseeing the day-to-day delivery of exceptional guest service across the dining floor. Reporting directly to the Restaurant Manager, this role bridges the gap between the service team and management &mdash; directing waitstaff during service, ensuring brand standards are consistently upheld, and creating a welcoming and professionally executed dining experience for every guest. The Service Supervisor plays a pivotal role in shaping team culture, maintaining floor discipline, and embodying the warm yet polished hospitality values that define the brand's presence across the GCC.Work location : Qatar -KSA - UKKey Responsibilities:<ul><li>Floor Supervision &amp; Service Coordination: Supervise and direct the front-of-house service team throughout every service period &mdash; managing floor sections, coordinating table assignments, monitoring pace and flow, and ensuring seamless, attentive service is delivered consistently from guest arrival through to settlement and departure.</li><li>Guest Relations &amp; Experience Management: Serve as the senior point of contact for guests on the floor; greet VIP and regular guests personally, handle complaints and special requests with professionalism and cultural sensitivity, and take swift, decisive action to resolve any service issues in a manner that exceeds guest expectations and protects the brand's reputation.</li><li>Team Briefing &amp; Pre-Service Preparation: Lead pre-service briefings to communicate daily specials, menu updates, reservation notes, allergen information, and service expectations to the FOH team; ensure all team members are correctly groomed, stationed, and fully prepared before doors open for each service period.</li><li>Service Standards Enforcement &amp; Coaching: Monitor the service team's performance throughout the shift &mdash; observing table interactions, upselling behaviour, menu knowledge, and service technique; provide real-time guidance and constructive coaching on the floor to maintain the brand's service standards and develop the capabilities of individual team members.</li><li>Reservation &amp; Seating Management: Oversee the reservation system, walk-in management, and table allocation to optimise covers and minimise guest wait times; liaise with the kitchen and bar teams on pacing and special requirements to ensure every seating runs smoothly and guests feel valued from the moment they arrive.</li><li>Compliance, Grooming &amp; Brand Standards: Ensure all front-of-house team members consistently adhere to the brand's grooming policy, uniform standards, service scripts, and code of conduct; uphold GCC regulatory compliance across all guest-facing areas including hygiene standards, licensing requirements, and health and safety obligations.</li><li>Reporting &amp; Restaurant Manager Support: Assist the Restaurant Manager with shift reports, daily covers tracking, feedback documentation, and team performance observations; flag operational issues, recurring service gaps, or staff concerns promptly, and contribute actively to continuous improvement initiatives that elevate the overall guest experience across GCC locations.</li></ul>Qualifications &amp; Requirements<ul><li>Educational &amp; Professional Credentials: A diploma or degree in Hospitality Management, Hotel Management, or a related discipline from a recognised institution is preferred; professional certifications in food &amp; beverage service, or customer experience management are a distinct advantage; a valid food hygiene certification compliant with GCC municipal standards is required.</li><li>Professional Experience: A minimum of 3&ndash;5 years of progressive front-of-house experience in an upscale restaurant, luxury hotel, or premium dining establishment, including at least 1&ndash;2 years in a supervisory or senior service role; demonstrated ability to manage and direct a service team during high-volume service in a fine-dining or multi-cuisine environment; prior experience in a GCC or Middle Eastern hospitality setting is strongly preferred.</li><li>Leadership, Communication &amp; Cultural Sensitivity: Proven ability to lead, motivate, and develop a diverse front-of-house service team under pressure; strong interpersonal and communication skills in English, with Arabic or additional languages considered a significant advantage; a deep appreciation of GCC cultural etiquette, Islamic hospitality values, and the expectations of an internationally diverse Gulf clientele; a calm, solutions-focused temperament with the confidence to handle challenging guest situations gracefully and in alignment with the brand's values.</li><li>&lt;&lt;&lt; ONLY CANDIDATES WITH PREVIOUS EXPERIENCE IN SAME POSITION WILL BE ACCEPTED. MAKE SURE TO HAVE A PHOTO OF YOU IN YOUR CV WHEN APPLYING FOR THIS ROLE &gt;&gt;&gt;</li></ul>Pay: QAR3,500.00 - QAR4,000.00 per monthApplication Question(s):<ul><li>ANSWERS FOR THE BELOW PRE-SCREENING QUESTIONS ARE REQUIRED.</li><li>Have you read and accept the duties and responsibilities, including the salary details that we mentioned for this role? Continue with your applications if &quot;Yes&quot;</li><li>In which city and country are you currently located?</li><li>Which country passport do you have? (Nationality)</li><li>How old are you? (Age)</li><li>How tall are you? (Height)</li><li>If selected for this role, after how many days before you can join our company?</li><li>How many years of experience do you have as a Restaurant Supervisor?</li></ul>Work Location: In person

Restaurant Supervisor ( Arabic speakers)

Food & Beverage Supervisor

Scope Investment

Job Title: Restaurant Supervisor Location: Dubai, United Arab Emirates Employment Type: Full-Time Responsibilities * Supervise, lead, and motivate the front-of-house team, including waiting staff, hosts, and bar staff, to deliver outstanding service. * Oversee the day-to-day operations of the restaurant, ensuring a smooth and efficient service from opening to closing. * Manage guest reservations, seating arrangements, and the overall flow of the dining room to optimise capacity and guest satisfaction. * Act as a point of contact for guest feedback, promptly and professionally resolving any issues to ensure a positive experience. * Assist in the training and development of new and existing team members, ensuring they are knowledgeable about menus, service standards, and procedures. * Uphold and enforce high standards of cleanliness, hygiene, and safety throughout the restaurant, in compliance with all local regulations. * Support the Restaurant Manager with administrative tasks, including staff scheduling, inventory control, and daily sales reporting. * Conduct pre-shift briefings to communicate daily specials, targets, and important operational information to the team. Qualifications * Proven experience in a supervisory role within a high-quality, fast-paced restaurant or hospitality environment. * Exceptional leadership and team management skills, with the ability to inspire and guide a diverse team. * Strong interpersonal and communication skills, with a focus on providing excellent customer service. * A comprehensive understanding of restaurant operations, including front-of-house procedures and point-of-sale (POS) systems. * Excellent organisational and problem-solving abilities, with a keen eye for detail. * The ability to remain calm and effective under pressure. * Flexibility to work a variety of shifts, including evenings, weekends, and public holidays. * A genuine passion for the food and beverage industry and a commitment to excellence. Benefits * A competitive salary and benefits package. * Opportunities for career progression and professional development within a large, international organisation. * The chance to work in a dynamic and supportive team environment. * Be part of a prestigious and growing portfolio of food &amp; beverage brands.

Sohar Shipping Transport & Trading Agencies

A fine dine dining, multi cuisine restuarant in sohar is seeking a sophisticated and high-energy Restaurant Captain to lead our service team and provide an impeccable dining experience for our guests. You will be the face of the dining room, responsible for supervising service flow, mentoring junior staff, and ensuring every guest receives personalized, five-star attention.Key Responsibilities<ul><li>Floor Leadership: Oversee a designated section of the restaurant, ensuring servers and runners maintain pace and precision.</li><li>Guest Relations: Greet guests, present menus with expert knowledge, and handle table-side preparations (e.g., carving, flamb&eacute;, or wine service) where required.</li><li>Revenue Growth: Utilize suggestive selling techniques to increase average check size through wine pairings, specials, and premium upgrades.</li><li>Quality Control: Inspect every dish and drink before it reaches the table to ensure it meets our presentation and temperature standards.</li><li>Conflict Resolution: Proactively identify guest dissatisfaction and resolve issues on the spot with poise and professional tact.</li><li>Communication: Act as the primary liaison between the &quot;Front of House&quot; and the kitchen to manage timing and special requests.</li></ul>Required Qualifications &amp; Experience<ul><li>Experience: Minimum 2 years in a high-volume or fine-dining environment, with at least 1 year in a supervisory role (Lead Server or Captain).</li><li>Product Knowledge: Strong foundational knowledge of international cuisines.</li><li>Tech Savvy: Proficient in modern POS systems.</li><li>Communication: Exceptional verbal communication skills and the ability to remain calm under high-pressure &quot;rush&quot; periods.</li><li>Physicality: Ability to stand/walk for extended periods and lift.</li></ul>Benefits &amp; Perks<ul><li>Competitive Pay: 100- 150 OMR+ competitive tip, free food &amp; accommodation, Insurance, return flight ticket</li><li>Growth: Opportunities for fast-track promotion to Management.</li></ul>To Apply: Please send your resume and a brief cover letter a.elizbaeth@soharshipping.comJob Type: Full-timePay: RO100.000 - RO150.000 per monthWork Location: In person

Restaurant captain

HHM Hotels

<div><div>Opportunity: Operations Manager

Manage front of the house operations including but not limited to: complimentary breakfast service, banquets, catering functions, and front office in accordance with established guest service and sustainability standards.

Your Growth Path
Front Desk Supervisor &ndash; Front Office Manager &ndash; Assistant General Manager

Your Focus<ul>
<li>Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.</li>
<li>Ensure quality standards of complimentary food service stations are maintained.</li>
<li>Attend weekly meetings to ensure banquet event details are carried out consistent with client requests.</li>
<li>Assist Front Desk Manager &amp; Front Office Supervisor in creating Front Office Schedule.</li>
<li>Manage labor and food cost expenses to fit within budgets and/or updated forecasts.</li>
<li>Receive and inspect food orders from third party catering companies.</li>
<li>Position will work shifts crossing over from Breakfast Attendant to Guest Service Agent.</li>
<li>Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.</li>
<li>Work as Manager on Duty, when necessary.</li>
<li>Follow sustainability guidelines and practices related to HHM&rsquo;s EarthView program.</li>
<li>Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.</li>
<li>Perform other duties as requested by management.</li>
</ul>
Your Background and Skill
<ul>
<li>High school diploma or equivalent.</li>
<li>1 to 2 years of related experience.</li>
</ul>
Work Environment and Context
<ul>
<li>Work schedule varies and may include working on holidays and weekends.</li>
<li>Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.</li>
</ul>
What We Believe

People Are Our Capability &ndash; Hearts That Serve &ndash; Only Excellence &ndash; Stay Nimble - Own It
</div>
Managed by HHM Hotels</div>

Operations Manager

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Restaurant Supervisor

Restaurant Supervisor (Fine dining Experienced)

Restaurant Supervisor ( Arabic speakers)

Food & Beverage Supervisor

Restaurant Supervisor

Restaurant captain

Operations Manager