front office administrator

Extell

<div><div><div>Extell Development Company</div></div><p>
</p><div><div><b>The Company:
</b></div></div><p></p><div><div>Founded and headed by Gary Barnett, Extell Development Company is a nationally acclaimed real estate developer of residential, office, retail and hospitality properties, operating primarily in Manhattan and other premier cities across the nation. Experiencing outstanding growth since its founding in 1989, the company&rsquo;s growing portfolio exceeds twenty million square feet.</div></div><p>
</p><div><div><b>Summary of Responsibilities:</b></div></div><p>
</p><div><div>Extell Development Company is seeking a highly experienced, poised, and proactive Front Office Administrator to serve as the front of house leader for our New York office. This highly visible and hands-on role is ideal for an accomplished administrative professional who excels in a fast-paced environment and takes full ownership of office operations, anticipates needs before they arise, and takes pride in delivering exceptional service. Beyond serving as the first point of contact for the office, the Front Office Administrator plays a key role in ensuring a seamless day-to-day experience for employees, executives, and visitors.
</div></div><div></div><div><div><b>Essential Functions:</b></div></div><p>
</p><div><div>Front Office Leadership &amp; Professional Presence</div></div><ul><li><div>
Serve as the primary point of contact, demonstrating professionalism, discretion, and sound judgement at all times.</div></li><li><div>
Greet and assist visitors, clients, and vendors, ensuring a positive and seamless arrival experience.</div></li><li><div>
Manage incoming calls with efficiency and tact.</div></li><li><div>
Accurately manage visitor logs using the company&rsquo;s online platform.</div></li></ul><p>
</p><div><div>Office Operations &amp; Ownership</div></div><ul><li><div>
Take full ownership of daily office operations, proactively identifying opportunities for improvement and ensuring smooth execution.</div></li><li><div>
Maintain a high standard of presentation across reception area, kitchen, conference rooms, and all common areas.</div></li><li><div>
Oversee conference room scheduling and readiness, anticipating meeting needs and resolving conflicts promptly.</div></li><li><div>
Manage incoming and outgoing mail, packages, and messenger services with accuracy and accountability.</div></li></ul><p>
</p><div><div>Supply Management &amp; Vendor Coordination</div></div><ul><li><div>
Independently manage office and kitchen inventory, maintaining appropriate stock levels.</div></li><li><div>
Ensure office equipment, such as copiers and postage machines, is operational and adequately stocked. Coordinate with external vendors as needed.</div></li></ul><p>
</p><div><div>Event Planning</div></div><ul><li><div>
Play a key role in planning, coordinating, and executing office events, internal meetings, and special initiatives.</div></li><li><div>
Ensure events are well organized, professionally executed, and aligned with the company&rsquo;s culture and standards.</div></li></ul><p>
</p><div><div>Continuous Improvement &amp; Special Projects</div></div><ul><li><div>
Identify opportunities to streamline processes and operating practices; enhancing service delivery across all office operations.</div></li><li><div>
Embrace special projects and ad hoc initiatives.</div></li></ul><p>
</p><div><div><b>Competencies:</b></div></div><p>
</p><ul><li><div>Effective interpersonal, client service, communication (verbal and written), organizational, administrative and decision-making skills
</div></li><li><div>Successful ability to take initiative, prioritize and multi-task</div></li><li><div>
High attention to detail</div></li><li><div>
Ability to think ahead, anticipating needs and proactively addressing</div></li><li><div>
Effective ability to work independently and within a team</div></li></ul><p>
</p><div><div><b>Education/Experience:</b></div></div><p>
</p><ul><li><div>High school diploma or equivalent required; bachelor&rsquo;s degree from an accredited university or college is a plus</div></li><li><div>
Minimum of 4 years of experience in a comparable office administrative, corporate receptionist, or professional front-office role</div></li><li><div>
Strong interpersonal and communication skills</div></li><li><div>
Exceptional organizational skills and attention to detail</div></li><li><div>
Ability to prioritize, multitask, and take initiative</div></li><li><div>
Proficient computer skills to include Microsoft Office Suite and Adobe</div></li><li><div>
Knowledge of standard office administrative practices and procedures and standard office equipment</div></li></ul><p>
</p><div><div><b>Work Environment:</b></div></div><p>
</p><ul><li><div>Office environment with the usual office equipment and minimal noise level</div></li><li><div>
Position is in-office Monday through Friday</div></li></ul><p>
</p><div><ul><li>Equal Opportunity Employer</li></ul></div></div>

Front Office Administrator

Headway Holiding Group SPC LLC

<p><b>Company Overview</b></p><p><b>Headway Group</b> (www.headwayms.com) is a premier, multi-disciplinary technical provider specializing in high-end Construction, Facility Management, Design, and Fit-Out services. We operate at the intersection of technical excellence and operational precision, delivering turnkey solutions across the UAE&rsquo;s residential and commercial sectors. We are seeking a meticulous, high-energy professional to manage our front-line operations and bridge the gap between technical service delivery and elite customer engagement.</p><p><b>Job Purpose</b></p><p>The <b>Front Office Coordinator &amp; Tenant Relations Associate</b> serves as the critical communication hub for Headway&rsquo;s Facility Management and Property Maintenance divisions. This role ensures seamless documentation flow, maintains rigorous tenant follow-ups, and manages the initial &quot;Inquiry Module&quot; of our CRM to drive operational efficiency and high client retention.</p><p><b>Core Technical &amp; Operational Responsibilities</b></p><ul><li><b>Customer Engagement &amp; Inquiry Management:</b> Act as the primary point of contact for clients and tenants, managing the <b>Inquiry Module</b> within the CRM to ensure every request is logged and triaged correctly.</li><li><b>Tenant Follow-up &amp; SLA Adherence:</b> Execute strict notification protocols, ensuring 7-day and 3-day reminder thresholds are met for renewals, maintenance visits, or pending documentation.</li><li><b>Documentation &amp; Process Integrity:</b> Manage and archive project/property documents, ensuring that once tasks are completed, they are &quot;step-locked&quot; in the system to maintain data security.</li><li><b>Reporting &amp; Data Management:</b> Utilize <b>Microsoft Excel, Word, and Google Sheets</b> to maintain real-time trackers for tenant feedback, maintenance logs, and asset history.</li><li><b>Front Desk Operations:</b> Manage all incoming/outgoing correspondence, visitor logs, and telephone inquiries with a focus on technical clarity and professional communication.</li><li><b>Inter-Departmental Coordination:</b> Facilitate smooth &quot;hand-offs&quot; between the Sales/Inquiry team and the Operations/Technical teams to ensure field technicians are dispatched accurately.</li></ul><p><b>Required Technical Skills &amp; Qualifications</b></p><ul><li><b>Education:</b> Bachelor&rsquo;s degree in Business Administration, Communications, or a related field.</li><li><b>Technical Proficiency:</b> Advanced knowledge of <b>Microsoft Word, Excel (formulas, data entry, VLOOKUPs), and Google Sheets</b> is mandatory.</li><li><b>Communication:</b> Exceptional verbal and written English communication skills; ability to translate technical maintenance jargon into clear client updates.</li><li><b>Experience:</b> Minimum 3&ndash;5 years of experience in a front-office, property management, or facility management coordinator role within the UAE.</li><li><b>CRM Knowledge:</b> Familiarity with integrated CRM workflows (e.g., Zoho, CAFM) and understanding of &quot;read-only&quot; data protection protocols</li></ul><p>Ability to commute/relocate:</p><ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Application Question(s):</p><ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>What is your current UAE Visa status?</li><li>What is your earliest joining date / notice period?</li><li>How many years of relevant experience do you have within the UAE?</li></ul><p>Work Location: In person</p>

Hilton

<div><p>Front Office Manager</p><p>
A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.</p><br>
<p><br>
<b>What will I be doing?</b></p><br>
<p>As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p>
<ul><li>Oversee the entire Front Office operation to maintain high standards</li>
<li>Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement</li>
<li>Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme</li>
<li>Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities</li>
<li>Set departmental objectives, work schedules, budgets, policies, and procedures</li>
<li>Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork</li>
<li>Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices</li>
<li>Maintain good communication and working relationships with all hotel departments</li>
<li>Monitor staffing levels to meet cover business demands</li>
<li>Conduct monthly communication meetings and produce minutes</li>
<li>Manage staff performance issues in compliance with company policies and procedures</li>
<li>Recruit, manage, train and develop the Front Office team</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Assist with other departments, as necessary</li>
</ul><b>What are we looking for?</b><p><br>
Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul>
<li>A degree or diploma in Hotel Management or equivalent</li>
<li>A minimum of 3 years of Front Office supervisory experience in the hotel, leisure, and/or retail sector</li>
<li>High level of IT proficiency</li>
<li>High level of commercial awareness and sales capabilities</li>
<li>Experience of managing people and developing people</li>
<li>Previous experience of managing a department and Profit and Loss account</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Accountable and resilient</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a variety of work situations</li>
<li>Ability to work on your own and as part of a team</li></ul>
<p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul>
<li>Familiar with Property Management Systems</li>
<li>A degree or diploma in Hotel Management or equivalent</li></ul><br>
<b>
What will it be like to work for Hilton?</b><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Front Office Manager

JOHNSON & ASSOCIATES CPA

<p><b>Job Details</b></p><p>Pay: $18-$20 hourly DOE</p><p>Job Type: Part-time</p><p>Number of hires for this role: 1</p><p><b>Job Description</b></p><p>Johnson &amp; Associates is a local CPA firm looking for a detail oriented and energetic individual to fill a Front Office Manager position. We are providing valuable experience and competitive compensation for candidates with a willingness to learn and grow!</p><p>Members of the Front office staff are responsible for providing information to clients and staff, which involves answering calls, answering questions, greeting clients, scheduling interviews and collecting information, receiving payments, data entry, maintaining the confidentiality of information, and communicating effectively with clients and the work staff.</p><p><b>Responsibilities</b></p><ul><li>Greet and assist clients, control office client flow and receive payments from clients</li><li>Answer inbound telephone calls and schedule client appointments</li><li>Assist with office communications</li><li>Data entry, filing, scanning into accounting system</li><li>Operate general office equipment such as telephones, computers, and printers</li><li>Maintain a tidy work area and front office</li><li>Assist in hiring seasonal Front office help and manage and train seasonal staff</li><li>Assist Payroll and Bookkeeping staff</li></ul><p><b>Qualifications</b></p><ul><li>QuickBooks and Microsoft Office knowledge preferred</li><li>Excellent reading, writing, verbal, and mathematical abilities</li><li>Strong interpersonal and problem-solving skills</li><li>Proficient keyboarding skills including 10-key (min 40 wpm)</li><li>Ability to maintain confidentiality of client records</li><li>Ability to work efficiently and problem solve</li></ul><p><b>What We Offer</b></p><ul><li>On-site training and mentoring</li><li>Opportunity to learn and grow into additional areas if desired and able</li><li>Flexible work schedule</li><li>Paid Time Off</li><li>Opportunity to learn and grow within company</li></ul><p>Job Type:</p><ul><li>Part time</li></ul><p>Pay:</p><ul><li>$18-$20 hourly DOE</li></ul><p>Schedule:</p><ul><li>Monday through Friday</li><li>11:00 am to 3:00pm</li></ul><p>Work Location:</p><ul><li>Lindon, Utah; remote work unavailable</li></ul><p>Reporting Structure:</p><ul><li>Reports directly to the managing CPA/owner</li></ul><p>Pay: $18.00 - $20.00 per hour</p><p>Work Location: In person</p>

<div>
 A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.
 <br/>
 <br/>
 <strong>
  What will I be doing?
  <br/>
  <br/>
 </strong>
 As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 <br/>
 <br/>
 <ul>
  <li>
   Oversee the entire Front Office operation to maintain high standards
  </li>
  <li>
   Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
  </li>
  <li>
   Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
  </li>
  <li>
   Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
  </li>
  <li>
   Set departmental objectives, work schedules, budgets, policies, and procedures
  </li>
  <li>
   Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
  </li>
  <li>
   Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
  </li>
  <li>
   Maintain good communication and working relationships with all hotel departments
  </li>
  <li>
   Monitor staffing levels to meet cover business demands
  </li>
  <li>
   Conduct monthly communication meetings and produce minutes
  </li>
  <li>
   Manage staff performance issues in compliance with company policies and procedures
  </li>
  <li>
   Recruit, manage, train and develop the Front Office team
  </li>
  <li>
   Comply with hotel security, fire regulations and all health and safety legislation
  </li>
  <li>
   Act in accordance with policies and procedures when working with front of house equipment and property management systems
  </li>
  <li>
   Assist with other departments, as necessary
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What are we looking for?
  <br/>
  <br/>
 </strong>
 Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 <br/>
 <br/>
 <ul>
  <li>
   A degree or diploma in Hotel Management or equivalent
  </li>
  <li>
   A minimum of 3 years of Front Office supervisory experience in the hotel, leisure, and/or retail sector
  </li>
  <li>
   High level of IT proficiency
  </li>
  <li>
   High level of commercial awareness and sales capabilities
  </li>
  <li>
   Experience of managing people and developing people
  </li>
  <li>
   Previous experience of managing a department and Profit and Loss account
  </li>
  <li>
   Excellent leadership, interpersonal and communication skills
  </li>
  <li>
   Accountable and resilient
  </li>
  <li>
   Commitment to delivering a high level of customer service
  </li>
  <li>
   Ability to work under pressure
  </li>
  <li>
   Excellent grooming standards
  </li>
  <li>
   Flexibility to respond to a variety of work situations
  </li>
  <li>
   Ability to work on your own and as part of a team
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 <br/>
 <br/>
 <ul>
  <li>
   Familiar with Property Management Systems
  </li>
  <li>
   A degree or diploma in Hotel Management or equivalent
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What will it be like to work for Hilton?
  <br/>
  <br/>
 </strong>
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 <br/>
 <br/>
 <strong>
  Work Locations
  <br/>
  <br/>
 </strong>
 Waldorf Astoria Kuwait
 <br/>
 <br/>
 <strong>
  Schedule
  <br/>
  <br/>
 </strong>
 Full-time
 <br/>
 <br/>
 <strong>
  Brand
  <br/>
  <br/>
 </strong>
 Waldorf Astoria Hotels &amp; Resorts
 <br/>
 <br/>
 <strong>
  Job
  <br/>
  <br/>
 </strong>
 Guest Services, Operations, and Front Office
</div>


Orchid Resort Systems

<p>Job Opportunity: Front Office Manager</p><p><b>Location:</b> Doha, Qatar<br/><b>Company:</b> Orchid Resort Systems</p><p>About Us</p><p>Orchid Resort Systems is a premier hospitality solutions provider based in Doha, specializing in luxury resort management and guest experience innovation. We are committed to excellence, efficiency, and delivering world-class service. To support our operations, we are seeking an experienced <b>Front Office Manager</b> to lead our front desk team and ensure seamless guest interactions.</p><p>Role Overview</p><p>The <b>Front Office Manager</b> will be responsible for overseeing front desk operations, managing staff, and ensuring exceptional guest service. This role requires strong leadership, organizational skills, and the ability to foster a welcoming and professional environment.</p><p>Key Responsibilities</p><ul><li>Supervise and manage front office staff, including receptionists and guest service agents.</li><li>Oversee daily front desk operations, ensuring smooth check-in and check-out processes.</li><li>Handle guest inquiries, complaints, and special requests with professionalism.</li><li>Monitor occupancy levels, reservations, and room allocations.</li><li>Train and mentor front office staff to maintain service excellence.</li><li>Ensure compliance with company policies and Qatari hospitality regulations.</li><li>Collaborate with other departments to enhance guest satisfaction.</li><li>Prepare reports and updates for senior management on front office performance.</li></ul><p>Qualifications</p><ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field.</li><li>4&ndash;6 years of experience in front office management or hospitality leadership roles.</li><li>Strong knowledge of hotel operations and guest service standards.</li><li>Proficiency in property management systems (Opera, Fidelio, or similar).</li><li>Excellent communication, leadership, and problem-solving skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Fluency in English; Arabic is a plus.</li></ul><p>Why Join Us?</p><ul><li>Be part of a prestigious hospitality solutions company in Doha.</li><li>Play a key role in shaping Orchid Resort Systems&rsquo; guest experience strategy.</li><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career advancement.</li><li>Collaborative, innovative, and service-driven work culture.</li></ul><p>الراتب المدفوع: QAR٠٫٠٠&nbsp;لكل شهر</p><p>موقع العمل: بشكل شخصي</p>

<div><p>Front Office Manager</p><p>
A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.</p><p><b>
What will I be doing?</b><br>
</p><p>As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p><ul><li>
Oversee the entire Front Office operation to maintain high standards</li><li>
Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement</li><li>
Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme</li><li>
Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities</li><li>
Set departmental objectives, work schedules, budgets, policies, and procedures</li><li>
Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork</li><li>
Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices</li><li>
Maintain good communication and working relationships with all hotel departments</li><li>
Monitor staffing levels to meet cover business demands</li><li>
Conduct monthly communication meetings and produce minutes</li><li>
Manage staff performance issues in compliance with company policies and procedures</li><li>
Recruit, manage, train and develop the Front Office team</li><li>
Comply with hotel security, fire regulations and all health and safety legislation</li><li>
Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>
Assist with other departments, as necessary</li></ul><p><b>
What are we looking for?</b></p><p>
Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul><li>
A degree or diploma in Hotel Management or equivalent</li><li>
A minimum of 3 years of Front Office supervisory experience in the hotel, leisure, and/or retail sector</li><li>
High level of IT proficiency</li><li>
High level of commercial awareness and sales capabilities</li><li>
Experience of managing people and developing people</li><li>
Previous experience of managing a department and Profit and Loss account</li><li>
Excellent leadership, interpersonal and communication skills</li><li>
Accountable and resilient</li><li>
Commitment to delivering a high level of customer service</li><li>
Ability to work under pressure</li><li>
Excellent grooming standards</li><li>
Flexibility to respond to a variety of work situations</li><li>
Ability to work on your own and as part of a team</li></ul><p>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul><li>
Familiar with Property Management Systems</li><li>
A degree or diploma in Hotel Management or equivalent</li></ul><p><b><br>
What will it be like to work for Hilton?</b><br>
</p><p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div><p></p>

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