front office assistant

First Capital Dental

Overview We are seeking a dynamic and friendly Front Office Assistant to join our healthcare team! This vital role offers an exciting opportunity to be the first point of contact for patients and visitors, ensuring a smooth and welcoming experience at our dental practice. As a Front Office Assistant, you will play a key role in managing administrative tasks, coordinating patient flow, and supporting clinical staff with essential office functions. Your energetic approach and attention to detail will help foster an efficient, organized environment where patient care is prioritized. This paid position provides comprehensive training and growth opportunities within a supportive team dedicated to excellence in healthcare administration.Responsibilities<ul><li>Greet patients and visitors warmly, providing exceptional customer service while managing check-in and check-out procedures</li><li>Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes using systems like eaglesoft and vyne.</li><li>Schedule appointments accurately using electronic health record (EHR) systems such as Eaglesoft, ensuring optimal clinic flow</li><li>Collect patient information, update medical records, and review documentation for completeness and accuracy in compliance with HIPAA regulations</li><li>Answer multi-line phone systems professionally, directing calls efficiently and responding to patient inquiries with clarity and empathy</li><li>Assist with dental billing processes including ADA Codes.</li><li>Maintain organized filing systems for medical records and office documents while supporting overall office management tasks such as supply inventory and clerical duties</li><li>Support clinical staff by preparing care plans documentation, managing patient intake forms, and facilitating smooth clinic operations</li><li>Demonstrate proficiency in computer skills including Microsoft Office Suite, typing (including 10-key), and health information management software</li></ul>Experience<ul><li>Prior experience working in a medical or dental office setting is highly preferred, especially with clinic experience involving patient service and front desk responsibilities</li><li>Familiarity with EMR (Electronic Medical Records) systems.</li><li>Demonstrated office experience with clerical support including filing, data entry, appointment scheduling, insurance verification, and phone etiquette</li><li>Experience working with health information management systems like Eaglesoft or Dentrix is desirable</li><li>Excellent organizational skills combined with attention to detail in documentation review and medical records management</li></ul>Join us to be part of a vibrant healthcare environment where your administrative expertise directly impacts patient care quality! We value energetic professionals committed to delivering outstanding service while supporting the seamless operation of our busy clinic. This is a paid opportunity designed for motivated individuals eager to grow their career in healthcare administration.Pay: $16.00 - $18.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Employee discount</li><li>Paid sick time</li><li>Paid time off</li></ul>Work Location: In person

Front Office Assistant

Ivy Fertility

<div>Dallas IVF is a nationally recognized fertility center dedicated to exceptional patient care and innovative reproductive technology. We are currently hiring a full-time Front Office Assistant to join our Frisco location! This position is Monday-Friday from 7:30am-4:30pm, with rotating weekends. 
 
General Summary of Duties: Performs various clerical duties for office manager, clinical services manager, or physicians including: answering telephones, taking messages, scheduling appointments, document management, and creating/updating/noting patient charts. Responsible for data entry, filing insurance claims, and patient account follow up, as well as monthly reports. 
 
Supervisor: Front Office Team Lead, Front Office Manager 
 
Major Responsibilities/Tasks:<ul><li>
Answer and screens telephone calls in a courteous manner, and record messages for physician and other personnel.</li><li>
Schedule patient appointments and procedures according to established policies and procedures.</li><li>
Obtain accurate information from patients and ensure all registration forms are complete, complete insurance verification as needed. Discuss insurance with patients as needed</li><li>
Collect patient and insurance payments and reconcile charges on a daily basis.</li><li>
Prepare insurance forms and associated correspondence.</li><li>
Verify account balances for accuracy. Provide information to patients regarding unpaid balances.</li><li>
File records in appropriate sections of patient charts and keeps patient charts in proper order.</li><li>
Prepare patient charts in advance and file patient charts when complete.</li><li>
Transcribe letters and create forms as needed.</li><li>
Data entry of office visits, consults, and surgery including ICD-10 and CPT coding.</li><li>
Copy patient information and forward to requesting party after receiving appropriate consent to release medical records.</li><li>
Maintain files and records in a confidential manner.</li><li>
Maintain organization and efficiency of front office, including office supply inventory.</li><li>
Maintain patient confidentiality.</li><li>
Perform other related duties as directed or assigned.</li></ul>
EDUCATION: High school diploma or GED.
 
 
EXPERIENCE: Minimum of two years of administrative assistant experience in a medical office, including medical billing experience. 
 
Performance Requirements: 
 
Knowledge:<ul><li>
Knowledge of clinic policies and procedures.</li><li>
Knowledge of medical terminology and insurance practices.</li><li>
Knowledge of computer programs and applications.</li><li>
Knowledge of grammar, spelling, and punctuation to type from draft copy and review and edit reports and correspondence.</li><li>
Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.</li><li>
Knowledge of CPT and ICD-10 coding.</li></ul>
Skills:<ul><li>
Skill in operating office equipment</li><li>
Skill in handling paperwork/filing adequately.</li><li>
Skill in handling incoming phone calls and triaging appropriately.</li><li>
Skill in written and verbal communication.</li><li>
Skill in gathering, interpreting, and reporting insurance information.</li><li>
Skill in trouble-shooting insurance claims issues and resolving appropriately.</li></ul>
Abilities:<ul><li>
Ability to type 60 words per minute using word-processing software. Able to learn/use other computer programs including Microsoft&reg; Excel, e-mail, Internet, and Microsoft&reg; PowerPoint.</li><li>
Ability to work effectively as a team member with physicians and other staff.</li><li>
Ability to sort and file materials correctly by alphabetic or numeric systems.</li><li>
Ability to interpret and understand insurance benefits and reimbursement.</li><li>
Ability to flexibly respond to changing demands.</li><li>
Ability to organize and prioritize tasks effectively.</li><li>
Ability to communicate clearly.</li><li>
Ability to work with little supervision.</li><li>
Ability to establish and maintain effective working relationships with patients, employees, and the public.</li></ul>
Equipment Operated: Office machinery including computers, efax, excel/calculator, and photocopier. Occasionally lift and carry files up to 20 pounds.
 
 
Work Environment: Work performed in office environment. Involves frequent contact with staff and patients. May require working under stressful conditions. 
 
Mental/Physical Requirements: Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands or deliveries, or sitting for extended periods of time. Stress can be triggered by multiple staff demands and deadlines.
 
 
Disclaimer: This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
Ivy Fertility is an equal opportunity employer. Employment decisions are based on merit, qualifications, performance, and business needs. Ivy Fertility does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, sex, sexual orientation, gender identity or expression, veteran status, or any other status protected by applicable federal, state, or local law.</div>

Tri-State Oral & Facial Surgery

<div>Description:

The Front Office Assistant serves as a point of contact for patients and plays a key role in ensuring a smooth and welcoming experience. This individual manages patient check-in and check-out processes, presents patients with out-of-pocket treatment costs, helps patients understand their financial responsibilities, and answers the phone. The ideal candidate is organized, detail-oriented, and enjoys working in a fast-paced dental environment.
Duties and Responsibilities<ul><li>
Greet patients and visitors warmly and professionally.</li><li>
Answer phone calls and direct them appropriately.</li><li>
Schedule and confirm patient appointments.</li><li>
Efficiently check patients in and out.</li><li>
Verify patient information and insurance coverage.</li><li>
Collect and post payments accurately.</li><li>
Assist with patient paperwork and medical history updates.</li><li>
Document accurate notes and records in patient accounts.</li><li>
Manage communication with referring practices.</li><li>
Perform administrative office tasks using a computer and dental software.</li><li>
Maintain patient confidentiality in accordance with HIPAA regulations.</li></ul>
Requirements:
<ul><li>1+ years of dental front desk experience preferred.</li><li>
1+ years of customer service experience preferred. We value a friendly, patient first attitude.</li><li>
Strong verbal and written communication skills.</li><li>
Basic understanding of dental insurance</li><li>
Proficiency with computer-based tasks.</li><li>
Professionalism, reliability, and a positive attitude.</li><li>
High school diploma or equivalent.</li></ul></div>

MemorialCare

<div><div>Front Office Assistant
 - (MEM009642)</div><div>
Description<div></div> 
Title: Front Office Assistant
Location: Central OC Region
Department: Primary Care
Status: Per Diem
Shift: Variable weekdays 8am to 5pm (2 shifts per week)
Pay Rate: $24.00/hr
MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups &ndash; consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.
Position Summary
Responsible for the front office duties in support of all medical practices as assigned utilizing the five (5) Simply Better steps with every patient and team member interaction.
Essential Job Outcomes<ul><li> Ensure Pre-Arrival patient process is complete.</li><li> Assist new patients with Patient Information Forms.</li><li> Accurately verify patient registration data. Verify insurance eligibility prior to patient visit, collect and receipt payments accurately and follow through with all changes. Produce error-free batches which include counting and balancing in agreement with EHR.</li><li> Maintain knowledge of insurance requirements including patient financial obligations.</li><li> Demonstrate proficiency in computer management systems.</li><li> Knowledge of computer scheduling functions, using proper registration protocols with all new patients, editing existing patient data, and utilizing proper visit types.</li><li> Confirm and reschedule all appointments as directed. Reschedule any bumped appointments. Process arrived, cancelled, rescheduled, and no-show appointments per protocol.</li><li> Answer all calls within 3 rings. Screen and direct all incoming telephone calls in an efficient and professional manner.</li><li> Monitor lobby for prolonged patient waiting by notifying appropriate party (patient/provider/nurse) when extended waiting time occurs. Notify Management of patient issues.</li><li> Ensure patient areas are safe, clear, and free from hazards.</li><li> Identify improvement opportunities, implement countermeasures and escalate to appropriate management resource as needed.</li><li> Receive, file, sort, and distribute all incoming and outgoing materials appropriately.</li><li> Perform any additional or miscellaneous duties as requested by the management team within the scope of knowledge and ability.</li><li> &ldquo;Other duties as assigned&rdquo;.</li><li>Placement in the pay range is based on multiple factors including, but not limited to, relevant years 20 experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare&mdash;that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there&rsquo;s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.</li></ul><div> 
</div></div><div>
Qualifications<div></div> 
Minimum Requirements
Experience<ul><li>Prior medical office experience required</li></ul>
Education<ul><li>High School graduate or equivalent required.</li><li>Medical Terminology Certificate preferred.</li><li>Current BLS for Healthcare Provider required</li></ul></div></div><div></div>

Miracle-Ear

<div>Miracle-Ear, part of Amplifon, the global leader in retail hearing solutions, is expanding its team of Front Office Assistants. We are seeking passionate, driven individuals who are committed to making a difference every day. By joining Miracle-Ear, you&rsquo;re not just working for a company &ndash; you&rsquo;re working towards a purpose; helping people rediscover all the emotions of sound.
Responsibilities:
Manage the customer journey<ul><li>
Support the customer intake process by setting appointment expectations, delivering a quality customer experience throughout.</li><li>
Perform effective schedule management through coordinating, screening, and confirming appointments, engaging with customers both in-person and over the phone.</li><li>
Drive customer appointments to support store performance by making outbound calls to potential and existing customers.</li></ul>
Support store administration and operations<ul><li>
Monitor inventory, assist with billing/invoicing, answer customer inquiries, and support walk-ins.</li><li>
Ensure data accuracy and privacy by maintaining the customer database, updating office records, and remaining compliant with all protected customer healthcare data.</li></ul>
Contribute to the retail sales process<ul><li>
Partner with the Hearing Care Professional to engage in marketing efforts, office promotions, and social media initiatives.</li><li>
Prepare customer appointments and engage in the sale of hearing aid accessories.</li><li>
Provide routine after-care services, including troubleshooting, cleaning, and maintaining hearing aid devices.</li></ul>
For privacy reasons, please do not visit or contact the local Miracle-Ear stores. All applications must be submitted online for review by our regional team.
Qualifications:<ul><li>
High school diploma or equivalent</li><li>
Administrative, reception, or customer service background</li><li>
Experience working in a healthcare setting is preferred</li><li>
2+ years of administrative experience in a professional setting</li><li>
2+ years in a direct customer support role</li><li>
2+ years of experience with appointment setting and customer database management</li><li>
Comfortable handling inbound &amp; outbound calls</li><li>
Motivated to help drive sales goals</li><li>
Proficiency in Microsoft Office and Windows</li></ul>
What We Offer:<ul><li>
$18.50/hour + monthly bonus opportunity</li><li>
Work-life balance, hours are M-F, 8:30am-5pm</li><li>
Continuous training, development &amp; support</li><li>
Health Insurance &ndash; Medical, Dental, Vision</li><li>
Life insurance, Health Savings Account, 401K with employer match</li><li>
Paid Time Off, Paid Holidays, Volunteer Time Off</li></ul>
About us:
For over 75 years, Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. With 1,500 franchised and corporately owned retail clinics across the United States, we&rsquo;ve developed a deep understanding of how to care for customer needs and take pride in improving every customers quality of life.
Through the Miracle-Ear Foundation, we give back to the local communities we serve, with a portion of every hearing aid sold helping someone in need. Fostering a culture of belonging allows us to deliver on our promise of helping millions of diverse customers rediscover all the emotions of sound.
Our parent company, Amplifon, is the global leader in the retail hearing aid industry, operating nearly 10,000 clinics in 26 countries worldwide. In recognition of our commitment to empowering people, we are thrilled to announce that Amplifon has been honored as a &quot;Top Employer 2026&quot; across Europe, the United States, Canada, and New Zealand by the Top Employers Institute.
Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
#MiracleEar #OfficeManager</div>

Commonwealth Pain & Spine

<div><h2 class="jobSectionHeader">Job Description</h2>
<div>Job Summary: 
This role is the &ldquo;face&rdquo; of Commonwealth Pain and Spine as the first employee our patients see when they walk in the door, or the last that they see when they exit after their appointment. The Front Office Assistant is expected to be friendly and compassionate and adhere to our Mission, Vision, Values, and the CP&amp;S Patient Guarantees. 
 
Company Overview: 
Commonwealth Pain &amp; Spine is a pain management network dedicated to improving the lives of our patients by treating their pain with the utmost respect and providing them with the most innovative, safe, responsible, and clinically proven pain relief possible. Our team of best-in-class physicians, administrators, and staff empathizes with the needs of our patients. We recognize that their pain is exhausting and debilitating and limits their quality of life. Relief from chronic pain is achievable in various degrees through our intelligent and multimodal team-based approach. Our entire team is committed to providing levels of patient satisfaction and overall clinical outcomes that far exceed the expectations of the medical community, referring physicians, and our customers. 
 
Benefits: 
<ul><li>
Competitive compensation</li><li>
License and DEA Reimbursement</li><li>
Annual Education/CME reimbursement</li><li>
Comprehensive Health/Vision/Dental insurance options</li><li>
Great PTO plan PLUS Paid Holidays</li><li>
401k and matching available</li></ul>
Commonwealth Pain and Spine is an Equal Employment Opportunity Employer!</div><h2 class="jobSectionHeader">
Responsibilities</h2>
<div>Responsibilities: 
<ul><li>
Greets and checks patients in and updates appointment status</li><li>
Assists patients with completion of intake forms</li><li>
Inspects forms for completeness and accuracy</li><li>
Calls patients with appointment reminders and reschedules as needed</li><li>
Answers all telephone calls promptly warmly responds with information, assistance, and/or transfers the call to appropriate person or department</li><li>
Establishes and maintains positive relationships with referral sources</li><li>
Checks patients out and schedules patient for re-evaluation visits, procedures and presents appointment cards</li><li>
Enters all pertinent patient information and notes into EMR</li><li>
Scans all applicable patient paperwork</li><li>
All other duties as assigned</li></ul>
Physical Requirements: 
The physical demands of this position will include sitting and standing with occasional light to medium lifting. An employee must meet these requirements to successfully perform the essential duties of this job. Reasonable accommodation will be made in accordance with ADA rules and regulations.
</div><h2 class="jobSectionHeader">Skills &amp; Qualifications</h2>
<div>Requirements: 
<ul><li>
Exceptional customer service skills</li><li>
Knowledge of current basic medical terminology, coding, eligibility and office procedures preferred</li><li>
Strong computer and phone skills</li><li>
Ability to effectively present information, respond to questions and professionally interact with physicians, office managers, employees, insurance adjusters, case managers, employers, patients and the general public</li><li>
Ability to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner</li><li>
Ability to exercise good judgment and positively influence others, including handling confrontations with poise and efficiency</li><li>
EMR, KASPER, INSPECT knowledge and experience preferred</li><li>
Reliable transportation is required</li></ul>
Education: 
<ul><li>
Medical Front Office experience, preferred</li><li>
Pain management experience, preferred</li></ul></div></div>

Front Office Assistant (FOA)

Affordable Dentures & Implants

We are looking for a Front Desk Auxiliary to join our team!
 Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year.
 
JOB PURPOSE: 
The Front Desk Assistant is responsible for providing best-in-class customer service to our patients. Responsible for greeting patients at the front desk; scheduling appointments; answering and handling phone calls; and checking patients in and out. Effectively and efficiently manage patient lobby while maintaining professional standards and ensuring that all interactions between the doctor, staff and patients run as smoothly as possible.
 
ESSENTIAL FUNCTIONS: 
<ul>
<li>Greet and process incoming patients in an efficient and professional manner; control the flow of patients through the dental center daily</li>
<li>Ensure patients are comfortable while in the office</li>
<li>Answer patients’ routine questions; provide information regarding treatment options, office policies, denture styles, packages, aftercare instructions, and pricing</li>
<li>Accurately collect and deposit funds from patients, including processing of credit card payments and handling cash (and checks if applicable)</li>
<li>Efficiently use Dentrix software program in daily operations, including scheduling appointments, providing patients with accurate walkout statements, setting up, filing, and updating complete and accurate patient records; also provide patients with information as needed to file with their insurance carrier</li>
<li>Prepare documentation as needed for refunds to be processed for patients; contact patients regarding returns for chrome partials and other matters such as outstanding account balances</li>
<li>Inventory and order office supplies and forms as instructed</li>
<li>Mail accurate and timely reports, invoices and correspondence to the accounting and management service providers</li>
<li>Answer incoming telephone calls and provide information to patients in a courteous and professional manner; enter all information on the Patient Inquiry Log and follow up as needed to encourage potential patients to visit the office</li>
<li>Consistently provide the Practice Owner/Managing Dentist and the assigned Manager Practice Excellence with a copy of the log weekly</li>
<li>Tally time sheets in an accurate and timely manner for the dentist; collect completed timesheets for all staff members for the dentist approval and signature and fax to Affordable Care Payroll Department</li>
<li>Maintain a clean and neat reception area and waiting room; ensure patient restrooms are kept clean and stocked; dust the furniture as needed</li>
<li>May perform chair-side assisting as needed</li>
<li>Perform miscellaneous job-related duties as assigned</li>
<li>Minimal travel may be required for training and/or continuing education purposes</li>
<li>Other duties as assigned</li>
</ul>
EDUCATIONAL REQUIREMENTS: 
<ul>
<li>Must have 2 – 5 years’ experience working in a dental office (including patient scheduling)</li>
</ul>
GENERAL KNOWLEDGE, SKILLS & ABILITIES: 
<ul>
<li>Strong organization skills</li>
<li>Ability to work in a high volume, fast paced environment</li>
<li>Ability to multi-task</li>
<li>Leadership skills/experience</li>
<li>Dentrix experience preferred</li>
<li>CareCredit experience preferred</li>
<li>Experience (or formal training) consisting of chair-side assisting with oral surgery preferred for training purposes</li>
</ul>

Dental Front Office Assistant

Search 10000+ Front office assistant jobs near you this April. New roles added regularly across leading industries. Apply today.

10000 front office assistant jobs Near Me

Front Office Assistant

Front Office Assistant

Front Office Assistant

Front Office Assistant

Front Office Assistant

Front Office Assistant (FOA)

Dental Front Office Assistant