front office attendant

Renaissance Hotels

<div><h4 class="jobSectionHeader">Description</h4>
Join Our Team as a Hotel Lobby Attendant! AM Shift Available - Mon-Fri ONLY!
Are you someone who takes pride in cleanliness, enjoys staying active, and loves making guests smile? If so, we have the perfect opportunity for you! At Concord Hospitality, we foster a supportive and inclusive company culture where everyone is valued and treated with respect.
Position Overview: As a Lobby Attendant, you will play a crucial role in maintaining the pristine condition of our hotel's public spaces. You&rsquo;ll be responsible for ensuring our guests are greeted with spotless areas and exceptional service. If you thrive in a self-managed work environment and are passionate about providing top-notch hospitality, we want to hear from you!
Key Responsibilities:<ul>
<li>
Maintain Lobby Cleanliness: Ensure all glass doors, the Registration Desk, and other surfaces are spotless, and keep the floors vacuumed.</li>
<li>Public Restrooms: Keep sinks, toilets, and floors clean and restock supplies as needed.</li>
<li>Pool Area: Maintain cleanliness, replenish supplies, and ensure all areas are tidy.</li>
<li>Exercise Room: Wipe down equipment, clean mirrors, take out trash, and vacuum floors.</li>
<li>Assist with Laundry: Help with excessive laundry when required.</li>
<li>Office and Front Office Cleaning: General cleaning of these areas, including the Associate break room and bathroom.</li>
<li>Guest Services: Deliver cribs, roll-away beds, and other items to guest rooms as requested, ensuring proper documentation.</li>
<li>Safety and Security: Be knowledgeable about hotel emergency procedures.</li>
<li>Guest Interaction: Accommodate special requests courteously and provide information about local area facilities and services.</li>
</ul>
What We Offer:<ul>
<li>
Competitive Wages: We value our team members and offer competitive pay.</li>
<li>Comprehensive Benefits: Full-time associates are eligible for medical, dental, and vision plans, life insurance, short-term and long-term disability options, 401K, and more.</li>
<li>Perks: Enjoy discounted room rates at Concord-managed hotels, tuition assistance, training, and development opportunities.</li>
<li>Career Growth: We believe in promoting from within and provide ample opportunities for career advancement.</li>
<li>Our Culture: Concord Hospitality is built on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We prioritize a great work environment and hire the best associates in the market. Our &quot;Associate First&quot; culture supports personal and professional growth, recognizing our associates' hard work and dedication.</li>
</ul>
Why Join Concord?
At Concord Hospitality, we are committed to work-life balance, diversity, and delivering exceptional customer service and quality accommodations. If you're looking for a dynamic position where you can grow and be part of a fun and supportive team, this is the job for you!
We are proud to be an Equal Employment Opportunity employer (M/F/D/V) and maintain a drug-free workplace. Join us and become part of a company that values and invests in its associates. Apply today and start your journey with Concord Hospitality!<h4 class="jobSectionHeader">
Qualifications</h4>
Hotel Housekeeping<h5 class="jobSectionHeader">
Experience</h5><ul>
<li>Preferred
1 years:
Hotel Housekeeping
</li>
<li>Required
1 years:
Cleaning/Janitorial Services
</li>
</ul>Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Lobby Attendant

EMS high school

EMS High School is seeking a responsible, mature, and disciplined individual for the position of Gatekeeper &amp; Office Attendant.Position Summary:The Gatekeeper &amp; Office Attendant will play a vital role in maintaining discipline, security, and operational support within the school premises. The role requires vigilance, professionalism, and the ability to handle multiple responsibilities in a school environment.Key Responsibilities1. Gate &amp; Security Management<ul><li>Managing and supervising school gate operations during arrival and dismissal timings of students.</li><li>Maintaining visitor records and checking guest entries.</li><li>Ensuring no unauthorized person enters the premises.</li><li>Overlooking overall school premises to maintain order and security.</li><li>Coordinating with school administration regarding security concerns.</li></ul>2. Administrative &amp; Office Support<ul><li>Providing photocopying and document support for teachers and administrative staff.</li><li>Assisting in day-to-day administrative tasks as assigned.</li><li>Supporting office operations and coordination between departments.</li><li>Delivering documents or materials within or outside the campus when required.</li></ul>3. Event &amp; Activity Support<ul><li>Assisting in school events such as Annual Functions, Sports Days, PTMs, Trips, and other official events.</li><li>Managing gate and crowd control during events.</li><li>Supporting logistical arrangements during school trips and outdoor activities.</li><li>Supervising support staff during major school activities.</li></ul>4. Supervision<ul><li>Assisting in overseeing and coordinating with other support staff.</li><li>Ensuring discipline and proper conduct among auxiliary staff.</li></ul>5. Additional Requirement&middot; The role may require the employee to perform additional tasks and responsibilities assigned by the school administration as per operational needs.Eligibility Criteria:<ul><li>Minimum Qualification: Matric</li><li>Age Requirement: 40 years and above.</li><li>Must be responsible, trustworthy, and well-mannered.</li><li>Prior experience in school or similar environment will be preferred.</li><li>Strong sense of discipline and responsibility.</li></ul>Working Hours:7:00 AM &ndash; 5:00 PMSalary &amp; Benefits: A competitive market salary will be offered (based on experience and suitability).Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Gate Keeper and Office Attendant

The First Group Hospitality

<div>Overview:
<div>
About The First Collection: 
The First Collection represents a new era of urban lifestyle resorts, delivering a unique blend of hospitality across Dubai&rsquo;s vibrant landscape. Known for merging modern sophistication with authentic Dubai charm, The First Collection is where exceptional service meets innovative design. Each hotel in the portfolio offers bespoke experiences, including exclusive access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah for both dining and beachside relaxation, as well as serene city escapes that reflect Dubai&rsquo;s dynamic energy. As part of The First Group, a leader in award-winning hospitality and real estate developers in Dubai, The First Collection is more than a hotel brand&mdash;it&rsquo;s an immersive journey into the heart of Dubai.</div><div></div><div> 
About The First Collection Marina: 
Nestled in Dubai Marina, The First Collection Marina provides a chic urban escape with stunning views and premium facilities with 493 guest rooms and suites. Guests can relax in the rooftop pool, rejuvenate at the spa, and enjoy exclusive access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah, encompassing both dining and beach club experiences. Ideal for travellers seeking a relaxed yet lively stay, this hotel captures the spirit of Dubai Marina.</div><div></div> 
About The First Group Hospitality
The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&amp;B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.
For more information, visit tfghospitality.com
Job Description:
<ul><li>Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards.</li><li>
Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to etiquette, help guests with their inquiries, taking reservations and performing administrational tasks.</li><li>
Be familiar with all the Front Office software required for the Front Office Attendant.</li><li>
Ensure that all hotel standards are met when serving the guests and handling information.</li><li>
Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner.</li><li>
Have knowledge of emergency procedures and assist as needed.</li><li>
Use proper etiquette at all times when communicating with guests and associates.</li><li>
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.</li><li>
Maintain and market promotions and guest programs.</li><li>
Be on time and at work when scheduled, and in proper uniform.</li><li>
Attend departmental meetings as scheduled.</li><li>
Consistent professional and positive attitude and actions when communicating with guests, vendors and associates.</li><li>
Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.</li><li>
Report any incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective measures may be taken.</li><li>
Perform special projects and other responsibilities as assigned.</li></ul>
Desired Skill &amp; Expertise:
<ul><li>At least 1+ years experience working at the reception or as a telephone operator in a 4* property with 250+ inventory.</li><li>
1 year experience Front Office computer literacy</li><li>
Excellent communications skills with Proficiency in speaking and writing English.</li><li>
Team player with excellent planning, organizing skills and excellent problem-solving skills.</li><li>
Able to work flexible working hours with rotating shifts.</li><li>
Pleasant personality and good grooming.</li></ul></div>

Front Office Associate

Wyndham Hotels & Resorts EMEA

<div>
 
 Summary
 
 
 
 The Front Office Supervisor, reporting directly to the Front Office Manager, is responsible for overseeing front desk operations during shifts, ensuring that guests receive excellent service, and that all front desk activities are handled efficiently. This role involves supervising front desk staff, handling guest issues, and supporting the Front Office Manager in ensuring smooth operations.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Oversee front desk activities during shifts, including guest check-in, check-out, room assignments, and billing.
 </li>
 <li>
 Ensure that front desk staff adhere to hotel policies, procedures, and service standards.
 </li>
 <li>
 Monitor the daily performance of the front desk to ensure efficient and courteous guest service.
 </li>
 <li>
 Address and resolve guest inquiries, complaints, and requests in a timely and professional manner.
 </li>
 <li>
 Handle escalated guest concerns and ensure guests receive personalized attention, especially VIP guests.
 </li>
 <li>
 Monitor guest feedback and online reviews, taking corrective action when necessary to maintain high satisfaction levels.
 </li>
 <li>
 Assist in training, coaching, and mentoring front desk staff to maintain high service standards.
 </li>
 <li>
 Ensure that new hires are properly oriented and trained on front desk systems and hotel procedures.
 </li>
 <li>
 Provide continuous feedback to staff and assist with performance evaluations.
 </li>
 <li>
 Assist with managing room inventory and ensuring accurate room status updates in the property management system.
 </li>
 <li>
 Help prepare shift reports, financial summaries, and other documentation as needed.
 </li>
 <li>
 Ensure that front desk equipment is functioning properly and that the workspace is clean and organized.
 </li>
 <li>
 Liaise with housekeeping, reservations, maintenance, and other departments to ensure smooth coordination of guest services.
 </li>
 <li>
 Communicate important guest information to relevant departments, including special requests, preferences, and complaints.
 </li>
 <li>
 Attend regular meetings and participate in cross-departmental coordination efforts.
 </li>
 <li>
 Ensure the accurate processing of cash, credit card, and other payment transactions.
 </li>
 <li>
 Balance front desk cash drawers at the end of each shift and ensure compliance with financial controls.
 </li>
 <li>
 Handle guest issues or emergencies that arise during the shift, escalating to management when necessary.
 </li>
 <li>
 Ensure compliance with hotel safety, security, and emergency procedures.
 
 
 </li>
 </ul>
 It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
 
 
 
 KEY COMPETENCIES
 
 
 
 Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:
 
 
 <ul>
 <li>
 Team management skills.
 </li>
 <li>
 Excellent guest service delivery.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Problem-solving and conflict-resolution abilities.
 </li>
 <li>
 Good organizational and time-management skills.
 </li>
 <li>
 Accountability.
 </li>
 <li>
 Flexibility.
 </li>
 <li>
 Positive can-do attitude.
 
 
 </li>
 </ul>
 
 BACKGROUND
 
 
 
 <ul>
 <li>
 Minimum 2 years&rsquo; experience as a receptionist within a 5 star branded hotel.
 </li>
 <li>
 Proficiency in Opera Cloud
 </li>
 <li>
 Arabic speaker preferred
 </li>
 </ul>
</div>

Front Office Supervisor

The Oriental Hotel Apartment

Job Title: Front Office Supervisor Location: Dubai, UAEWe are looking for a Front Office Supervisor to support daily front desk operations at a 4-star hotel in Dubai and ensure excellent guest service.Responsibilities:<ul><li>Supervise front office staff and ensure smooth daily operations.</li><li>Assist with guest check-in, check-out, and reservations when required.</li><li>Handle guest concerns, complaints, and special requests professionally.</li><li>Ensure service standards and hotel policies are followed.</li><li>Prepare daily reports and assist in staff scheduling and training.</li></ul>Requirements:<ul><li>Minimum 2&ndash;3 years of front office experience, preferably in hotels in the UAE.</li><li>Strong customer service and leadership skills.</li><li>Knowledge of hotel PMS systems is preferred.</li><li>Good communication and problem-solving skills.</li><li>Willing to work flexible shifts.</li></ul>How to Apply: Interested candidates may submit their CV to hr@grandplazahotel.aeJob Type: Full-time

Hilton

<div>
 A Front Office Supervisor assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector.
 
 
 
 What will I be doing?
 
 
 
 As Front Office Supervisor, you will assist in management of daily Front Office operations and work with customers and Guests. A Front Office Supervisor is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Supervise the efficient operations of reception including check in/out procedures
 </li>
 <li>
 Support team members in handling guest requests and enquires to ensure a positive outcome is achieved
 </li>
 <li>
 Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments
 </li>
 <li>
 Demonstrate a high level of customer service at all times
 </li>
 <li>
 Advise team of any special events or VIP Guests in the hotel for events or for general accommodations
 </li>
 <li>
 Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
 </li>
 <li>
 Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork
 </li>
 <li>
 Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
 </li>
 <li>
 Ensure Team Members have a current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties
 </li>
 <li>
 Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards
 </li>
 <li>
 Act in accordance with fire, health and safety regulations and follow the correct procedures when required
 </li>
 <li>
 Act in accordance with policies and procedures when working with front of house equipment and property management systems
 </li>
 <li>
 Follow and adhere to company brand standards
 </li>
 <li>
 Assist other departments wherever necessary and maintain good working relationships with Team Members
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Front Office Supervisors serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous experience in a customer-focused industry
 </li>
 <li>
 Desire to progress within the Hospitality industry
 </li>
 <li>
 Positive attitude and good communication skills
 </li>
 <li>
 Commitment to delivering a high level of customer service
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Ability to work on your own and as part of a team
 </li>
 <li>
 Competent level of IT proficiency
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous supervisory experience
 </li>
 <li>
 Previous experience in the hotel industry
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Abu Dhabi Yas Island
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Front Office Supervisor - Hilton Abu Dhabi Yas Island

Premio Travel and Tours

Job Description: We are looking for a motivated and friendly Front Office Assistant to manage front desk operations, handle incoming calls, and support basic sales activities. The ideal candidate should have good communication skills and a customer-focused attitude.Responsibilities:<ul><li>Greet and assist walk-in customers</li><li>Answer and handle incoming calls professionally</li><li>Respond to customer inquiries and provide product/service information</li><li>Support sales activities and follow up with potential clients</li><li>Maintain customer records and update databases</li><li>Perform general administrative and front desk duties</li></ul>Requirements:<ul><li>High school diploma or equivalent</li><li>Good communication and interpersonal skills</li><li>Basic computer knowledge (MS Office)</li><li>Sales experience is a plus</li><li>Ability to multitask and work in a team</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Front Office Assistant

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Front Office Supervisor - Hilton Abu Dhabi Yas Island

Front Office Assistant