front office clerk

DelMonte Hotel Group

<div>
 Job Details
 <br/>
 <br/>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Front Desk Clerk.
 <br/>
 <br/>
 You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today &ndash; we&rsquo;re waiting to hear from you!
 <br/>
 <br/>
 Job Responsibilities
 <br/>
 <br/>
 As a
 <strong>
  Front Desk Clerk
 </strong>
 , you will be responsible for performing a variety of guest service activities while providing the highest level of service possible.
 <br/>
 <br/>
 <strong>
  Your Specific Duties In This Role Will Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Greet, register, and assign rooms to guests.
  </li>
  <li>
   Answer telephone.
  </li>
  <li>
   Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
  </li>
  <li>
   Make and confirm reservations.
  </li>
  <li>
   Monitor room availability.
  </li>
  <li>
   Block rooms.
  </li>
  <li>
   Program wake-up calls.
  </li>
  <li>
   Handle guest mail and messages.
  </li>
  <li>
   Perform check-out services.
  </li>
  <li>
   Open and close shifts making cash drops as necessary.
  </li>
  <li>
   Maintain market stock and coffee area as needed.
  </li>
  <li>
   Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
  </li>
  <li>
   Provide guests with directions and information regarding the local area.
  </li>
  <li>
   Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.
  </li>
  <li>
   Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.
  </li>
  <li>
   Schedule shuttle runs for guests (hotels with shuttle only).
  </li>
  <li>
   Provide safe transportation to all guests using the hotel shuttle vehicle (select service properties only).
  </li>
  <li>
   Perform laundry duties as needed (Fairfield Inn only).
  </li>
  <li>
   Maintain continental breakfast, including closing and cleaning of area (Fairfield Inn only).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Requirements
  <br/>
  <br/>
 </strong>
 We are looking for a self-motivated
 <strong>
  Front Desk Clerk
 </strong>
 with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills.
 <br/>
 <br/>
 <strong>
  Specific Qualifications For The Role Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.
  </li>
  <li>
   Solid organizational, time-management and prioritization skills
  </li>
  <li>
   Exceptional customer service skills
  </li>
  <li>
   Ability to multi-task in a fast-paced environment
  </li>
  <li>
   Basic computer and administrative skills
  </li>
  <li>
   Availability to work a flexible schedule
  </li>
  <li>
   Maintain a valid Driver&rsquo;s License from the state which you reside with no major violations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 As a
 <strong>
  Front Desk Clerk
 </strong>
 with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It&rsquo;s the kind of company where many of our associates come for a job, but stay for a career&mdash;the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.
 <br/>
 <br/>
 Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.
 <br/>
 <br/>
 <ul>
  <li>
   Compensation: $18.00 and up based on experience
  </li>
  <li>
   Comprehensive benefit packages for full-time positions
  </li>
  <li>
   Hotel room discounts at our locations around the globe
  </li>
  <li>
   Discounts on food and beverages
  </li>
  <li>
   Professional development and advancement opportunities
  </li>
 </ul>
</div>


Front Desk Clerk

Embassy Suites by Hilton Tampa Downtown Convention Center

<div>
 A Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
 <br/>
 <br/>
 <strong>
  What will I be doing?
  <br/>
  <br/>
 </strong>
 As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
 <br/>
 <br/>
 <ul>
  <li>
   Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests.
  </li>
  <li>
   Respond to guest inquiries and in a timely, friendly and efficient manner
  </li>
  <li>
   Provide driving and/or walking directions to guests to local destinations
  </li>
  <li>
   Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions
  </li>
  <li>
   Assist fellow team members and other departments wherever necessary to maintain positive working relationships
  </li>
  <li>
   Provide or obtain accurate information
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What are we looking for?
  <br/>
  <br/>
 </strong>
 Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
 <br/>
 <br/>
 <ul>
  <li>
   Hospitality - We're passionate about delivering exceptional guest experiences.
  </li>
  <li>
   Integrity - We do the right thing, all the time.
  </li>
  <li>
   Leadership - We're leaders in our industry and in our communities.
  </li>
  <li>
   Teamwork - We're team players in everything we do.
  </li>
  <li>
   Ownership - We're the owners of our actions and decisions.
  </li>
  <li>
   Now - We operate with a sense of urgency and discipline
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 In addition, we look for the demonstration of the following key attributes:
 <br/>
 <br/>
 <ul>
  <li>
   Quality
  </li>
  <li>
   Productivity
  </li>
  <li>
   Dependability
  </li>
  <li>
   Customer Focus
  </li>
  <li>
   Adaptability
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Preferred Experience and Qualifications:
 <br/>
 <br/>
 <ul>
  <li>
   Prior Hilton/OnQ experience
  </li>
  <li>
   Night Audit experience
  </li>
  <li>
   Hospitality Degree, any focus
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Required Experience:
 <br/>
 <br/>
 <ul>
  <li>
   Minimum of 6 months experience in hotel front desk role or hospitality degree
  </li>
  <li>
   Minimum 6 months in the hotel industry (i.e. food and beverage, customer service, hotel, or service industry related positions)
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Required Qualifications:
 <br/>
 <br/>
 <ul>
  <li>
   Must have a flexible schedule, including Mornings, Evenings, Weekends and Holidays
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What will it be like to work for Hilton?
  <br/>
  <br/>
 </strong>
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 <br/>
 <br/>
 <strong>
  Work Locations
  <br/>
  <br/>
 </strong>
 Embassy Suites Tampa Downtown Convention Center
 <br/>
 <br/>
 <strong>
  Schedule
  <br/>
  <br/>
 </strong>
 Full-time
 <br/>
 <br/>
 <strong>
  Brand
  <br/>
  <br/>
 </strong>
 Embassy Suites by Hilton
 <br/>
 <br/>
 <strong>
  Job
  <br/>
  <br/>
 </strong>
 Guest Services, Operations, and Front Office
</div>


Front Desk Agent - Embassy Suites Tampa Downtown Convention Center

LivINN Hotels

<div>Description:
<p>
LivINN Hotels is a small business in hospitality in Burnsville, MN. We are professional, agile, fast-paced and our goal is to provide exceptional and memorable experiences for guest and residents. We have properties around the metro and in Sharonville OH.</p><p>
The Front Desk Clerk/Night Auditor will operate the front desk and assist guests with inquiries and other needs during registration, stay, and checkout. An individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/or necessary.</p><p><b>
Part Time: Must be available weekends: shifts vary between 7am - 11 pm</b></p><p><b>
Starting pay: $15.00 per hour</b></p><p><b>
Supplemental benefits available</b></p><p>
LivINN Hotels LTD is an Equal Opportunity Employer. It is the policy of LivINN Hotels LTD to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.</p>
Requirements:
<ul><li> Efficiently manages the operations of the front desk, ensuring minimal time is required for check in and checkout.</li><li>
 Warmly and professionally welcome all guests.</li><li>
 Uses &ldquo;Magic Formula&rdquo; when answering reservation inquiry phone calls.</li><li>
 Treat requests with professionalism, tact, and a courteous manner.</li><li>
 Ensures the lobby and shared areas are neat and orderly.</li><li>
 Maintains knowledge of hotel policies including room rates, discounts, special offerings, and community events.</li><li>
 Maintains knowledge of upcoming events, local area, and hotel offerings.</li><li>
 Performs other related duties as assigned.</li><li>
 Complete shift duties according to checklist</li><li>
 Accurately balances assigned cash drawer at end of shift.</li><li>
 Ensures prompt delivery of final bills to guests.</li></ul><p>
Required Skills/Abilities:</p><ul><li>
 Excellent verbal and written communication skills.</li><li>
 Excellent interpersonal and customer service skills including dealing with difficult and rude patrons.</li><li>
 Excellent organizational skills and attention to detail.</li><li>
 Familiarity with local areas with the ability to provide directions and maps to local attractions and destinations.</li></ul><p>
Education and Experience:</p><ul><li>
 High school diploma or equivalency preferred.</li><li>
 Must be able to pass background check.</li></ul><p>
Physical Requirements:</p><ul><li>
 Prolonged periods of standing at the front desk and folding laundry.</li><li>
 Must be able to lift up to 50 pounds at times.</li><li>
 Willingness to work varying shift lengths depending on seasonal demands.</li></ul></div>

<div>Overview:
<p>
THIS POSITION IS LOCATED IN EVANSVILLE, IN.</p><p>
Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily work life with the FSSA / Division of Family Resources (DFR) as an Eligibility Assistant. This position will provide general office support and assistance for case workers and clients applying for public assistance. This position will provide customer service and interact directly with the general public, clients, office staff, and other state personnel. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or &ldquo;pushing&rdquo; applications and assisting clients who are applying and/or receiving public assistance among other administrative tasks.</p><div></div><div><b><br>
Knowledge Services,</b> established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.</div><div></div><div><br>
As such, Knowledge Services is committed to providing opportunities for growth &ndash; in our company, in each team member, and in our relationships. We believe titles do not define a person, but provide a framework to each person&rsquo;s endless potential. Our focus on improving our team, product, and processes drives us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service.</div><br>
<p></p>
Responsibilities:
<ul><li>Welcome all on-site visitors and determine nature of business</li><li>
Review client information for accuracy</li><li>
Assist with computer applications</li><li>
Schedule client appointments</li><li>
Scan documents into client case file</li><li>
Maintain fax machines and copier functions</li><li>
Answer and direct incoming calls</li><li>
Maintain daily activity reports</li><li>
Deliver outstanding customer service to all clients</li></ul>
Qualifications:
<ul><li>Desire to help others</li><li>
Strong customer service background</li><li>
Ability to maintain confidentiality</li><li>
Handle conflict in a calm manner</li><li>
Reliable and dependable in the work place</li><li>
Ability to multi task</li><li>
Proven job stability</li><li>
High School diploma or equivalent</li><li>
Clean criminal background</li><li>
Previous experience as a Customer Service Representative, Cashier, Clerk, Administrative Assistant, Receptionist, or Front Office desired</li></ul><p></p><p><br>
This is a long-term position where you can make an immediate impact on your community, plus the potential for promotion. The wage is $15.00/hr with paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM.</p><p><br>
</p><p>If you are looking for a position that could be the start of your career, apply now for immediate consideration.</p><div><br>
</div><div><b>Physical Requirements:</b></div><ul><li><i>
Job frequently requires sitting, handling objects with hands.</i></li><li><i>
Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.</i></li><li><i>
Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact </i><i>TalentHR@knowledgeservices.com</i><i>.</i></li></ul><div></div><div><i><br>
Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with </i><i>disabilities, veterans, and military families are encouraged to apply.</i></div><div></div><div><b><br>
#INDDFR</b></div></div><div></div>

Eligibility Assistant - Front Desk

merrill field inn

<p><b>Overview</b></p><p><b>Monday-Friday 4PM-12AM Evening Shift</b><br/>We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming environment. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.</p><p><b>Duties</b></p><ul><li>Greet and assist guests upon arrival, ensuring a warm and friendly welcome.</li><li>Manage check-in and check-out processes efficiently while maintaining accurate records.</li><li>Able to use credit card machine and cash register</li><li>Handle phone inquiries with excellent phone etiquette, providing information about services and amenities.</li><li>Perform clerical duties such as filing, data entry, and managing correspondence.</li><li>Maintain an organized front desk area, ensuring all materials are stocked and readily available.</li><li>Breakfast Prep. May-September ONLY</li></ul><p><b>Requirements</b></p><ul><li>Previous experience in an office or administrative role is preferred.</li><li>Strong organizational skills with the ability to multitask effectively in a fast-paced environment.</li><li>Excellent verbal and written communication skills</li><li>Familiarity with office equipment and software applications preferred (e.g., Microsoft Excel, Word, Property Management System)</li><li>Demonstrated ability to maintain professionalism while interacting with guests and staff alike.</li><li>Attention to detail with strong proofreading skills to ensure accuracy in documentation.</li><li>Being on time is huge part of job</li></ul><p>Join our team as a Front Desk Agent where your contributions will be valued, and you will play a crucial role in creating memorable experiences for our guests!</p><p>Job Type: Part-time</p><p>Pay: $15.00 - $16.00 per hour</p><p>People with a criminal record are encouraged to apply</p><p>Work Location: In person</p>

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Jeddah
</div></div><div><div>Hiring Entity
</div><div>Rosewood Jeddah
</div></div><div><div>Department
</div><div>Rooms - Front Office
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><div><div><ul><li>Presents himself well dressed, well-groomed with perfect personal hygiene and with a smile.</li></ul></div><div></div><div><br>
<ul><li>
Checks the Pass On, the daily Calling at the beginning of the duty</li></ul></div><div></div><div><br>
<ul><li>
Addresses the guests by name.</li></ul></div><div></div><div><br>
<ul><li>
Greeting and welcoming every guest.</li></ul></div><div><br>
</div><div><ul><li>Checks all reservations and arrivals of the day.</li></ul></div><div></div><div><br>
<ul><li>
Prepares the key booklets and registration forms for the arrival of the guest.</li></ul></div><div><br>
</div><div><ul><li>Coordinates with Housekeeping and Butler regarding the blocking of rooms according to the preferences of the guest.</li></ul></div><div><br>
</div><div><ul><li>Ensures that butlers are aware of arrival time to meet for in room check in.</li></ul></div><div></div><div><br>
<ul><li>
Attends to all check ins / and check outs at the reception in a professional manner following the LQA/Forbes Audit.</li></ul></div><div></div><div><br>
<ul><li>
Is responsible for the enforcement of formalities and establishes proper identity of each guest</li></ul></div><div></div><div><br>
<ul><li>
Ensures entering of all guest data in the Ministry of Interior computer on arrival and departure.</li></ul></div><div><br>
</div><div><ul><li>Applies corporate rate to guests who are entitled to such facility.</li></ul></div><div><br>
</div><div><ul><li>Ensures proper updates of guest history.</li></ul></div><div></div><div><br>
<ul><li>
Applies hotel policy regarding walk-in guests and late charges.</li></ul></div><div><br>
</div><div><ul><li>Ascertains reconfirmation of the departure dates.</li></ul></div><div><br>
</div><div><ul><li>Passes the guest feedback to the Assistant Front Office Manager or FOM.</li></ul></div><div><br>
</div><div><ul><li>Listens to guest wishes and acts promptly.</li></ul></div><div><br>
</div><div><ul><li>Responsible for clarifying the method of payment upon check-in.</li></ul></div><div></div><div><br>
<ul><li>
Takes reservations whenever the Reservation department is busy or not available.</li></ul></div><div><br>
</div><div><ul><li>Hands-over his shift properly.</li></ul></div><div></div><div><br>
<ul><li>
Is fully responsible for the cashier float entrusted to him and ensures that correct balance of amount in cashier is always maintained.</li></ul></div><div></div><div><br>
<ul><li>
Ensures correct back up for all cashier postings and is responsible for conducting a proper cashier balancing at the end of his shift.</li></ul></div><div></div><div><br>
<ul><li>
Carries out duties that may from time to time be assigned to him by the Front Office Manager or the FDM and AFOM.</li></ul></div><div></div><div><br>
<ul><li>
Cooperates with all Rooms Department sections to guarantee a memorable and flawless stay of a guest.</li></ul></div><div></div><div><br>
<ul><li>
Responsible to finish the shift checklist on time.</li></ul></div><div></div><div><br>
<ul><li>
Conducts all postings according to the set SOPs.</li></ul></div></div></div><br>
<div></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Rosewood Jeddah is situated in the heart of Jeddah&rsquo;s Corniche in the fashionable northern corner of the city within easy reach of key business, diplomatic and designer shopping districts. The hotel itself is a distinctive modern building situated along the shores of the Red Sea with memorable views from the hotel&rsquo;s guestrooms and luxury facilities, making it a popular destination for a Saudi Arabia vacation. The hotel&rsquo;s name is inspired by the traditional culture and architecture of the city of Jeddah. The city&rsquo;s history dates back more than two thousand years. As a major port on the Red Sea, Jeddah has been a destination on many adventurers&rsquo; voyages and journeys. Unesco described the oldest areas of Jeddah as a unique example of the historic urban architecture of the Mediterranean and the Arabian Peninsula. At Rosewood Jeddah the very best of modern design and technology is combined with the heritage, culture and traditions of the kingdom. The hotel appeals to both business and leisure travelers offering elegance and unparalleled personal service. One of the finest hotels in Jeddah and Saudi Arabia, Rosewood Jeddah was the first hotel in Jeddah to offer 24-hour butler service for all rooms. The hotel&rsquo;s 127 rooms and suites are thoughtfully furnished and many offer stunning views of the Red Sea.</p></div></div></div></div></div></div>

Front Desk Agent

Wyndham Hotels & Resorts EMEA

<div>
 <ul>
  <li>
   Greet and welcome guests in a professional and friendly manner
  </li>
  <li>
   Perform efficient check-in and check-out procedures
  </li>
  <li>
   Handle guest reservations, cancellations, and modifications
  </li>
  <li>
   Provide accurate information about hotel facilities, services, and local attractions
  </li>
  <li>
   Respond to guest inquiries, requests, and complaints promptly and courteously
  </li>
  <li>
   Handle cash, billing, and payment transactions accurately
  </li>
  <li>
   Maintain and update guest records in the system (PMS)
  </li>
  <li>
   Coordinate with housekeeping and other departments to ensure room readiness
  </li>
  <li>
   Answer telephone calls and direct them appropriately
  </li>
  <li>
   Ensure the front desk area is clean, organized, and presentable at all times
  </li>
  <li>
   Upsell hotel rooms, services, and promotions when applicable
  </li>
  <li>
   Follow hotel policies, procedures, and service standards
  </li>
  <li>
   Ensure guest privacy and confidentiality at all times
  </li>
  <li>
   Mandatory: Previous experience as a Front Office Receptionist in a hotel environment
  </li>
  <li>
   Familiarity with hotel PMS systems (e.g., Opera or similar)
  </li>
  <li>
   Excellent communication and interpersonal skills
  </li>
  <li>
   Strong customer service orientation
  </li>
  <li>
   Good command of English (additional languages are an advantage)
  </li>
  <li>
   Ability to handle multiple tasks in a fast-paced environment
  </li>
  <li>
   Professional appearance and positive attitude
  </li>
  <li>
   Basic knowledge of cash handling and billing procedures
  </li>
  <li>
   Flexibility to work shifts, weekends, and holidays
  </li>
 </ul>
</div>


Front Office Receptionist

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