front office coordinator

Vedansh Group of Hospitals

Hospital Front Desk Executive / Medical Receptionist / Front Office Coordinator1. Job Overview:A hospital front desk receptionist is the first point of contact for patients and visitors. They manage administrative duties, handle patient queries, schedule appointments, and ensure smooth operations at the front desk. Their role is crucial in creating a professional and welcoming environment.2. Key Responsibilities:Patient Interaction:<ul><li>Greet and assist patients, visitors, and vendors courteously.</li><li>Register patients and collect personal, medical, and insurance information.</li><li>Guide patients regarding appointment times, departments, and directions.</li></ul>Appointment Management:<ul><li>Schedule, reschedule, and cancel patient appointments.</li><li>Maintain appointment calendars for doctors and consultants.</li><li>Inform patients of any delays or rescheduling.</li></ul>Administrative Tasks:<ul><li>Answer incoming calls and direct them to the appropriate department.</li><li>Maintain patient records and update information accurately in the hospital&rsquo;s system.</li><li>Handle incoming and outgoing mail and emails.</li><li>Assist in billing and payment processing (if required).</li></ul>Coordination:<ul><li>Coordinate with nursing staff, doctors, and other departments.</li><li>Ensure all patients are informed about next steps (e.g., lab tests, payments, follow-ups).</li></ul>3. Required Skills:<ul><li>Communication Skills: Excellent verbal and written communication.</li><li>Customer Service: Polite, patient-focused attitude.</li><li>Multitasking: Ability to manage several administrative tasks simultaneously.</li><li>Organization: Attention to detail in record-keeping and scheduling.</li><li>Technical Skills: Basic computer literacy (MS Office, hospital software, etc.).</li><li>Confidentiality: Maintain privacy of patient records and sensitive information.</li></ul>4. Qualifications:<ul><li>Education: High school diploma or equivalent. A degree or diploma in hospital administration is preferred.</li><li>Experience: 0&ndash;3 years of experience in a similar role. Freshers with strong communication skills may be considered.</li><li>Certifications (optional): Training in medical terminology or customer service can be an advantage.</li></ul>5. Working Conditions:<ul><li>Location: Hospital front desk / reception area.</li><li>Hours: Typically 8&ndash;10-hour shifts; may include weekends and holidays.</li><li>Environment: Fast-paced, may require dealing with stressful situations or difficult patients.</li></ul>6. Career Progression:<ul><li>Senior Receptionist / Front Office Executive</li><li>Patient Care Coordinator</li><li>Hospital Administration Assistant</li><li>Medical Office Manager</li></ul>Job Types: Full-time, PermanentPay: &#8377;10,000.00 - &#8377;20,000.00 per monthWork Location: In person

Medical Receptionist/Front Desk

The Anti-Aging Centre

Position: Clinic Coordinator Location: TAC &ndash; The Anti Aging CentreAbout TAC &ndash; The Anti Aging Centre TAC is a premium aesthetics &amp; longevity clinic dedicated to delivering exceptional client care through advanced skin, hair, and anti-aging treatments. We blend medical expertise with personalized service in a luxury environment.Role OverviewAs a Clinic Coordinator, you will be the face of TAC, ensuring seamless day-to-day operations and a flawless client experience. You&rsquo;ll manage appointments, coordinate with the clinical team, and ensure everything runs smoothly&mdash;from client check-ins to clinic operations.Key Responsibilities<ul><li>Welcome clients and manage daily appointments with professionalism.</li><li>Coordinate with doctors, therapists, and support staff for smooth service flow.</li><li>Address client queries promptly, ensuring a premium client experience.</li><li>Maintain accurate client records and appointment logs.</li><li>Oversee stock of consumables and products, ensuring timely replenishment.</li><li>Ensure the clinic environment is always welcoming, organized, and client-ready.</li></ul>What We&rsquo;re Looking For<ul><li>2&ndash;4 years&rsquo; experience in clinic coordination, front office, or hospitality roles.</li><li>Excellent communication, interpersonal, and organizational skills.</li><li>Smart, polished, and client-focused personality.</li><li>Ability to multitask and handle operations efficiently.</li><li>Prior experience in aesthetics, wellness, or healthcare is highly preferred.</li></ul>Why Join TAC?<ul><li>Competitive salary (negotiable based on last drawn).</li><li>Growth opportunities and continuous training in premium services.</li><li>Be part of a luxury longevity &amp; wellness brand redefining client care.</li></ul>&#10024; If you&rsquo;re organized, client-focused, and thrive in a premium service environment &ndash; this role is made for you!Job Type: Full-timePay: &#8377;10,220.87 - &#8377;43,789.99 per monthWork Location: In person

Clinic Coordinator

Alliance Hearing

<div><div>Medical Office Assistant (Patient Care Coordinator)</div><div>
Decatur, IL 62526</div><div>
Starting at $18.00-$20.00/Hour (based on experience) plus Monthly Bonus Opportunities!</div><div>
Monday-Friday, 9:00 AM-5:00 PM (No nights or weekends!)</div><div>
</div><div>
For over 80 years, Beltone has been &ldquo;Helping the World Hear Better&quot; and has consistently achieved the highest customer care satisfaction ratings. A global leader in hearing healthcare, Beltone is currently seeking dynamic and motivated Administrative and Customer Service Professionals to join our team and launch a rewarding new career.</div><div>
</div><div>
Primary Function</div><div>
The Patient Care Coordinator, or PCCs, primary responsibility is to professionally manage the patient process through the administration of the front office including answering patient calls, scheduling appointments, processing insurance verifications, completing administrative and financial reports, creating invoices, and ordering equipment and supplies. The primary goal of the PCC is to provide excellent customer service in a professional atmosphere.</div><div>
</div><div>
Objectives &amp; Goals</div><div>
The PCC will strive to increase revenue by ensuring patients are scheduled in an efficient manner and reach or exceed targeted sales &amp; marketing goals.</div><div>
</div><div>
Responsibilities</div><ul><li>
Greet all visitors.</li><li>
Answer multi-line telephone and arrange appointments for the Hearing Care Professional (HCP).</li><li>
Directs caller to destination and records name, time of call, nature of business, media referral, and person called upon.</li><li>
Schedules follow-up appointments.</li><li>
Ensures quality customer service.</li><li>
Oversee the daily operation of services for the location, including the execution of contracts, deposits, and billing.</li><li>
Verify patients' insurance eligibility and benefits through all insurance carriers.</li><li>
Collects and distributes mail, messages, and reports to the appropriate staff members.</li><li>
Maintains patient files and database according to HIPPA regulations and by ensuring information is up-to-date.</li><li>
Respects patients by recognizing their rights and maintaining confidentiality.</li><li>
Makes phone calls to existing patients generate business (no cold-calling).</li><li>
Assists the HCP by executing the &quot;Cleaning Process&quot; on patients' hearing instruments.</li><li>
Prepare and generate reports for the clinic and corporate office.</li><li>
Maintain the cleanliness of the office.</li><li>
Perform a variety of additional administrative.</li><li>
All other duties as assigned.</li></ul><div>
Qualifications &amp; Requirements</div><ul><li>
High School diploma or equivalent is required.</li><li>
Two (2) years previous medical or general office experience preferred.</li><li>
Two (2) years previous customer service experience preferred.</li><li>
Must be well organized and able to multitask efficiently.</li><li>
Must have the ability to communicate effectively in English.</li><li>
Must be proficient in MS Office and have good computer skills.</li><li>
Must have the ability to sit at a desk for 70%-90% of the workday in a general office environment.</li></ul><div>
Compensation &amp; Benefits</div><ul><li>
Starting at $18.00-$20.00/hour (based on experience) PLUS Monthly Bonus Opportunities</li><li>
Full-time (40 hours/ week), Monday-Friday, 9am-5pm (No evenings or weekends!)</li><li>
Health, Vision, Dental, Life Insurance, Short-Term &amp; Long-Term Disability, FSA and More</li><li>
401(k) Plan</li><li>
Earned Paid Time Off</li><li>
Paid Holidays</li></ul><div> 
No Phone Calls</div><div>
Must Apply Online</div><div>
No Staffing Agencies</div></div>

Beltone Medical Office Assistant (Patient Care Coordinator)

RAYEN DENTAL CARE CENTRE

About Us We are a 20-year-old established dental clinic with a strong patient base and reputation for quality care. To strengthen our patient experience, we are looking for a well-organized, courteous, and proactive Front Desk Executive to join our team.Role &amp; Responsibilities<ul><li>Handle incoming and outgoing phone calls with professionalism</li><li>Check and respond to clinic emails promptly</li><li>Manage patient documentation, billing records, and appointment scheduling</li><li>Coordinate with laboratories for case submissions and follow-ups</li><li>Work efficiently with MS Office (Word, Excel, Outlook) and basic digital tools</li><li>Communicate politely and empathetically with patients to ensure a smooth clinic 0experience</li><li>Maintain front office operations including follow-ups, reports, and data management</li></ul>Skills Required<ul><li>Excellent verbal and written communication skills in English and local language</li><li>Pleasant personality with good soft skills and patience in dealing with patients</li><li>Proficiency in MS Office and email handling</li><li>Strong organizational and documentation handling skills</li><li>Ability to multitask and coordinate between patients, doctors, and labs</li></ul>Qualifications (Ideal Background)<ul><li>Preferred: Bachelor&rsquo;s degree in Hospital Administration / Healthcare Management / Business Administration</li><li>Acceptable: Any graduate (B.Com, BBA, BA, B.Sc.) with strong communication and computer knowledge</li><li>Additional Advantage: Experience in healthcare/dental/medical front office roles</li></ul>Experience<ul><li>1&ndash;3 years in front office, receptionist, or healthcare administration preferred</li><li>Freshers with strong communication and computer skills may also apply</li></ul>What We Offer<ul><li>Opportunity to work in a reputed 20-year-old dental practice with good patient flow</li><li>Professional work environment and learning opportunities</li><li>Competitive salary based on experience</li></ul>The ideal degree match for your needs:<ul><li>BBA (Business Administration) or B.Com (Commerce) &rarr; good for documentation, MS Office, coordination, and communication.</li><li>B.Sc. in Hospital Administration or Healthcare Management &rarr; best suited for medical/dental setups.</li></ul>Job Type: Full-timePay: &#8377;14,000.00 - &#8377;15,000.00 per monthWork Location: In person

Receptionist

Robust Support and Solutions

We're looking to hire a &quot;HR Coordinator&quot; for our back office in Karachi.Location: Fortune Tower, PECHS, BLOCK 6Job timings: 8PM to 5AM (Night Shift)&ndash; Six days a week &ndash; Monday till Saturday &ndash; On-site Position.We are seeking a detail-oriented and proactive Back Office HR Coordinator to support daily HR operations. The ideal candidate will be responsible for managing attendance and time tracking, handling employee documentation, assisting in engagement activities, and supporting various HR operational tasks.Key Responsibilities:<ul><li>Monitor and report daily attendance and time tracking data using Excel.</li><li>Maintain HR trackers for various operational processes and compliance needs.</li><li>Identify and escalate disciplinary issues based on attendance or office behavior.</li><li>Coordinate issuance and tracking of employee office access cards and medical insurance cards.</li><li>Support employee engagement activities and internal communications.</li><li>Greet and assist candidates arriving for onsite interviews in a professional and welcoming manner.</li><li>Manage the availability of conference rooms and schedule meetings as required.</li><li>Assist in administrative and operational HR tasks as assigned by the HR Manager.</li></ul>Requirements:<ul><li>Bachelor's degree in Human Resources, Business Administration, or related field.</li><li>1&ndash;2 years of experience in an HR support or coordination role preferred.</li><li>Strong proficiency in MS Excel (data entry, basic formulas, reporting).</li><li>Good organizational and communication skills.</li><li>Ability to handle sensitive information with discretion.</li><li>Detail-oriented and proactive in identifying issues and streamlining processes.</li></ul>Salary budget : PKR 70,000-90,000 + Benefits including Medical Insurance for self &amp; immediate family, 24 paid leave, leave encashment, performance-based bonus, annual salary incrementIf you have the required qualifications for this role, please apply by sharing your resume at ashahed@xclusivetradinginc.comJob Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthApplication Question(s):<ul><li>Are you comfortable in working onsite at the night shift (US Time zone) (Job /['timings: 8pm-5am Pakistan time)</li><li>Share your last drawn salary and your salary expectations?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>HR Coordinator: 2 years (Required)</li></ul>Language:<ul><li>English fluently (Required)</li></ul>Work Location: In person

Back Office HR Coordinator

Kidz N Teenz

About Us We are a 20-year-old established dental clinic with a strong patient base and reputation for quality care. To strengthen our patient experience, we are looking for a well-organized, courteous, and proactive Front Desk Executive to join our team.Role &amp; Responsibilities<ul><li>Handle incoming and outgoing phone calls with professionalism</li><li>Check and respond to clinic emails promptly</li><li>Manage patient documentation, billing records, and appointment scheduling</li><li>Coordinate with laboratories for case submissions and follow-ups</li><li>Work efficiently with MS Office (Word, Excel, Outlook) and basic digital tools</li><li>Communicate politely and empathetically with patients to ensure a smooth clinic experience</li><li>Maintain front office operations including follow-ups, reports, and data management</li></ul>Skills Required<ul><li>Excellent verbal and written communication skills in English and local language</li><li>Pleasant personality with good soft skills and patience in dealing with patients</li><li>Proficiency in MS Office and email handling</li><li>Strong organizational and documentation handling skills</li><li>Ability to multitask and coordinate between patients, doctors, and labs</li></ul>Qualifications (Ideal Background)<ul><li>Preferred: Bachelor&rsquo;s degree in Hospital Administration / Healthcare Management / Business Administration</li></ul>Experience<ul><li>1&ndash;3 years in front office, receptionist, or healthcare administration preferred</li><li>Freshers with strong communication and computer skills may also apply</li></ul>What We Offer<ul><li>Opportunity to work in a reputed 20-year-old dental practice with good patient flow</li><li>Professional work environment and learning opportunities</li><li>Competitive salary based on experience</li><li>Acceptable: Any graduate (B.Com, BBA, BA, B.Sc.) with strong communication and computer knowledge</li><li>Additional Advantage: Experience in healthcare/dental/medical front office roles</li></ul>The ideal degree match for your needs:<ul><li>BBA (Business Administration) or B.Com (Commerce) &rarr; good for documentation, MS Office, coordination, and communication.</li><li>B.Sc. in Hospital Administration or Healthcare Management &rarr; best suited for medical/dental setups.</li></ul>Job Type: Full-timePay: &#8377;170,000.00 - &#8377;300,000.00 per yearWork Location: In person

Front Desk Receptionist

Rixos

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
<ul><li>
Assist the Front Office Manager in organization, implementation and planning matters in order to ensure that the department works flawlessly.</li><li>
In line with the hotel&rsquo;s policies and procedures, manage and audit the department, set targets, communicate these targets and ensure that employees adopt them.</li><li>
Enhance the image of Rixos Hotels and its standards and direct employees in this regard.</li><li>
Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.</li><li>
Follow-up the notes written in the Logbook.</li><li>
Assist the Front Office Manager in ensuring coordination with other departments.</li><li>
Ensure that guest services and c/in and c/out procedures are carried out in accordance with Rixos Hotel&rsquo;s standards and hospitality image and instruct employees accordingly.</li><li>
In cases where the Front Manager is not present at the facility, ensure that external correspondence is carried out flawlessly and without delay.</li><li>
Ensure that all guest and statistical records are kept in full and submitted to the Front Office Manager on time.</li><li>
Assist the Front Office Manager in the actions to be taken in line with the suggestions, complaints and criticism in the &ldquo;Through Our Guests&rsquo; Eyes&rdquo; report.</li><li>
Control the daily reports.</li><li>
Monitor the proper use of the cash advance and Master Keys and inform the Front Office Manager.</li><li>
Attend to the integration of new employees in the team.</li><li>
Prepare and monitor the weekly schedules for employees.</li><li>
Follow-up the VIP reservations and closely follow-up any special requests.</li><li>
Check the order and accuracy of the folio to be entered into the city ledger.</li><li>
In the absence of the Front Office Manager, check that the Front Office applications comply with administrative rules and legislation. Ensure that official documents comply with applicable rules.</li><li>
Pay attention to the appearance and hygiene of subordinates.</li><li>
Organize activities and events aimed at working techniques and building team spirit and motivation as well as deliver professional trainings.</li><li>
Define general distribution of tasks in the Front Office Department.</li><li>
Attend the internal communication meetings of the Front Office Department. In the absence of the Front Office Manager, organize and hold internal communication meetings.</li><li>
Monitor the performance of Front Office employees and make assessments at the end of the season and submit comments to the Front Office Manager.</li><li>
Be open to problems and suggestions from employees and assist the Front Office Manager in handling these and finding solutions.</li><li>
Share notes about the training needs of employees with the Front Office Manager and assist in the planning and delivery of trainings.</li><li>
Deliver the best services and encourage colleagues in this respect, in awareness of the role that the services offered to guests play in the sales and marketing of the facility.</li><li>
Monitor the daily occupancy rates and forecasts in order to contribute to maximizing the occupancy rate at the facility.</li><li>
Has knowledge of the region to assist in fully performing his/her job, knows the agencies and individuals that the hotel works with, deals closely with tour guides and continuously liaises with them.</li><li>
Work on the training of employees and, when necessary, take part in the training as a participant or trainer.</li><li>
Take part in the Emergency Response Teams.</li><li>
To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>
To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li>
To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</li><li>
To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.</li><li>
Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li><li>
Carry out all other duties assigned by managers and hotel management not specified in the job description.</li></ul> 

Qualifications 
<ul><li>
Education: 4-year bachelor's degree</li><li>
Experience: At least 5 years of related work experience following theoretical education.</li><li>
Foreign Language: Sufficient level of English to communicate effectively with guests and employees.</li><li>
Courses and Training: Prior attendance in seminars and trainings in the related.</li><li>
Computer Literacy: MS Office applications, Front Office programs (Fidelio, Opera etc.).</li><li>
Skills: Knows, applies and ensures application of all services and product ranges in the related field. Has knowledge of other departments and processes that it affects. Expected to have expertise, acquired through technical training, and long-term work experience concerning the methods, advanced techniques, special equipment and work processes in the related field. Has excellent command of guest profiles. Trains his/her team on these and instructs them on how to address guests.</li></ul> 

Additional Information 
Your team and working environment: 
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture 
Note: Customization may be included for any specific local or legislative requirements, such as work permits 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Assistant Front Office Manager

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