front office coordinator

Craftsmen Industries

<div><p><b>About Craftsmen Industries</b></p><p>
Craftsmen Industries custom manufactures unique specialty trailers and vehicles and large format printed elements for experiential marketing and industrial solutions for brands across the industry spectrum including Boeing, PepsiCo, and Anheuser-Busch. We pride ourselves on creating our products fully in-house from initial design and engineering to fabrication and the finishing touches of graphics and paint.
</p><p>Our Craftsmen team includes one subsidiary, Schantz Manufacturing. Schantz focuses on custom manufacturing of concession trailers for the fair and festival industry.
</p><p>Guided by our values, we BUILD by helping bring ideas to life in a dynamic and collaborative environment and we're looking for talented individuals to grow with us!</p><p><b>
What Do We Offer?</b></p><ul><li>
Competitive compensation.</li><li>
Career development opportunities.</li><li>
Benefits including but not limited to Medical, Dental and Vision.</li><li>
401(k) Match and Much More!</li></ul><p><b>
Position Title: </b><b><i>Front Office Coordinator</i></b></p><p><b><br>
Location:</b> St. Charles, MO</p><p><br>
Hours of Work: 8:30am - 5pm</p><p><b>
Primary Responsibilities: </b>The Front Office Coordinator is the first point of contact for visitors, customers, callers, suppliers, and employees, creating a welcoming professional experience at Craftsmen. This individual represents the organization with professionalism, energy, and clear communication while managing incoming calls, greeting visitors, and directing inquiries appropriately.</p><p>
In addition to front desk responsibilities, the Front Office Coordinator provides administrative and clerical support that helps maintain efficient day-to-day office operations. This role requires strong organizational skills, attention to detail, and a customer-service mindset, along with the flexibility to adapt and manage a variety of tasks in a fast-paced environment. This role also plays an important part in living out our BUILD values daily through consistent professionalism, service, and support across the organization.</p><p><b><i>
Front Desk and Customer Interaction</i></b></p><ul><li>
Serve as the first point of contact for visitors, customers, employees, and callers.</li><li>
Answer, screen, and direct calls; take and relay messages accurately.</li><li>
Greet visitors and provide information or guidance as needed.</li><li>
Maintain visitor sign-in/out procedures and awareness of staff movements.</li><li>
Support the workforce by managing office tasks enabling employees to stay productive in their roles.</li></ul><p><b><i>
Administrative and Clerical Support</i></b></p><ul><li>
Provide general administrative and clerical support including tasks such as preparing mailings, stuffing envelopes, alphabetizing documents, and other office duties.</li><li>
Sort and prepare documents for scanning, ensuring attention to detail, quality control, and scan integrity.</li><li>
Save digital files accurately within designated network locations.</li><li>
Perform data entry and maintain organized records.</li><li>
Assist with clerical tasks and administrative requests, as assigned.</li></ul><p><b><i>
Mail, Deliveries, and Office Coordination</i></b></p><ul><li>
Receive, sort, and distribute incoming mail and deliveries.</li><li>
Operate the postage machine and assist with outgoing mail preparation.</li><li>
Manage the flow of vehicle key drop-off and pick-up.</li><li>
Assist onsite customers by locating vehicles and keys when necessary to support a positive and productive onsite experience.</li></ul><p><b><i>
Office Operations and Organization</i></b></p><ul><li>
Establish and maintain efficient office workflows so routine tasks are handled promptly and effectively, as needed.</li><li>
Ensure main office areas remain organized, stocked, and well maintained including but not limited to main lobby, walkways, restrooms, conference rooms, restrooms, and lunchrooms.</li><li>
Coordinate routine refrigerator clean-outs to maintain a clean and organized kitchen area.</li><li>
Serve as the main liaison with janitorial and facilities services, addressing facility needs and issues.</li></ul><p><b><i>
Meeting and Event Coordination</i></b></p><ul><li>
Utilize Microsoft Outlook to schedule conference rooms and organize meetings.</li><li>
Ensure meeting rooms are properly prepared with appropriate seating arrangements, refreshments, and necessary IT equipment.</li><li>
Provide basic technical assistance related to conference room technology, as needed.</li><li>
Serve as a subject matter expert for front desk related systems such as the computer sign-in application and phone system.</li><li>
Maintain working knowledge of conference room technology and office systems.</li><li>
Demonstrate willingness to learn additional programs and software, as needed.</li></ul><p><b><i>
Office Supplies and Employee Support</i></b></p><ul><li>
Manage inventory of office and common area supplies such as cups, utensils, plates, coffee, bottled water, copy paper, and other items, as needed, coordinating ordering with the Purchasing Department.</li><li>
Assist hiring managers with new hire workspace setup, including confirming IT equipment setup, workspace readiness, supply kits, and name plates.</li><li>
Manage company apparel inventory, orders, and distribution, ensuring the Apparel Room remains organized and tidy.</li></ul><p><b><i>
Event and Hospitality Support</i></b></p><ul><li>
Coordinate ordering and delivery of food for employee events and meetings (e.g., All Associates Meetings, Safety Committee meetings, employee lunches, and other company events).</li></ul><p><b><i>
Additional Responsibilities</i></b></p><ul><li>
Perform other duties as assigned to support office operations and organizational needs.</li></ul><p><b><i>
Required Skills:</i></b></p><ul><li>
High School Diploma or equivalent.</li><li>
Minimum of 2 years of experience in a receptionist, administrative, or customer service role.</li><li>
Professional demeanor and ability to maintain discretion and confidentiality.</li><li>
Proficiency in Microsoft Office Suite applications.</li><li>
Ability to operate office equipment including copiers, scanners, fax machines, and multi-line phone systems.</li><li>
Strong keyboarding, scanning, and data entry skills.</li><li>
High attention to detail and strong organizational abilities.</li><li>
Ability to manage multiple tasks and adapt to changing priorities.</li><li>
Able to anticipate and resolve routine office issues independently.</li><li>
Collaborative mindset; supports coworkers to ensure smooth office operations.</li><li>
Flexibility with work schedule, when needed.</li><li>
Must demonstrate a consistent and stable work history, along with strong verbal and written communication skills.</li></ul><p><b>
Preferred Qualifications</b></p><ul><li>
Some college coursework</li><li>
Exposure to office technology, conference room equipment, and basic IT troubleshooting.</li></ul><p><b><i>
Physical Requirements:</i></b></p><ul><li>
Sitting, standing, and walking in office, warehouse and manufacturing environments.</li><li>
Ability to bend, lift, and position self to move about the office, as needed.
</li><li>Required use of fingers and hands to operate a computer.</li><li>
Vision abilities required by this position includes close and/or color vision and the ability to adjust focus.</li><li>
Must have the ability to hear and respond to auditory signals, distinguish tones and pitches in equipment, and use hearing protection during specific tasks.</li></ul><p>
Craftsmen Industries (and its subsidiaries) is an Equal Opportunity Employer. This means that we consider all applicants for employment and employees eligible for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity, and/or any other characteristic protected by law. We also provide reasonable accommodations to our applicants and employees with disabilities in order to assist them in the performance of their essential job functions.</p><p>
To learn more visit www.craftsmenind.com or www.schantzmfg.com.</p></div>

Front Office Coordinator

Mindpath Health

<div>Overview:
<div><b>
Make a Difference. Grow in Your Career. Thrive with Us.</b></div><div></div><div><b><br>
About the Role</b></div><div><b>
At Mindpath Health</b>, we&rsquo;re on a mission to make mental health care more accessible and more human. As a national leader in mental health services, we empower our clinicians, support our teams, and prioritize care that helps people truly thrive.</div><div></div><div><br>
The <b>Front Office Coordinator</b> is a vital member of the Front Office team, supporting both clinicians and patients. This role delivers consistently friendly, high-quality customer service across all patient interactions, helping to create a welcoming, safe, and patient-centered environment. The Front Office Coordinator manages front desk and general administrative functions related to coordinating patient care, utilizing Electronic Health Record and Practice Management systems to maintain accurate, up-to-date records and facilitate effective communication across departments in alignment with Mindpath Health standards.</div><div></div><div><b><br>
This role is full-time (40 hours/week, Monday&ndash;Friday) onsite in our La Jolla office.</b></div>
Responsibilities:
<div><b>
What You&rsquo;ll Do</b></div><ul><li>
Serve as the first point of contact for patients and visitors, delivering a positive, professional patient experience in person and by phone</li><li>
Schedule appointments; answer, triage, and route incoming calls and messages; and communicate patient needs to clinical staff in a timely manner</li><li>
Collect co-pays and outstanding balances, explain paperwork, and ensure accurate completion of patient forms</li><li>
Collect, verify, and update patient demographic and insurance information</li><li>
Assist patients with understanding Mindpath Health policies, procedures, and services</li><li>
Recognize situations requiring escalation and use effective de-escalation techniques to support patient safety and satisfaction</li><li>
Support clinicians by managing arrivals, scheduling changes, incoming communications, and general administrative tasks (faxing, copying, scanning)</li><li>
Collaborate effectively with front office staff, clinical teams, and leadership to support daily operations and continuous process improvement</li><li>
Identify patient satisfaction concerns and contribute recommendations for resolution</li><li>
Adhere to company policies and maintain strict compliance with patient privacy and confidentiality standards</li></ul>
Qualifications:
<div><b>
What You&rsquo;ll Bring</b></div><ul><li>
Experience using EMR/EHR and/or practice management systems required</li><li>
High school diploma or equivalent</li><li>
2+ years of recent experience in a clerical, administrative, receptionist, or front office coordination role</li><li>
1+ year of customer service experience, preferably in a healthcare setting</li><li>
Proficiency with Microsoft Office (Outlook, Excel, Word), multiline phone systems, and accurate data entry/typing</li><li>
Strong interpersonal skills with the ability to build effective relationships with patients, clinicians, leadership, and staff</li><li>
Demonstrated empathy and compassion when supporting individuals experiencing mental health challenges</li><li>
Ability to remain calm, professional, and effective when assisting upset patients or families</li><li>
Excellent verbal and written communication skills</li><li>
Strong organizational skills with keen attention to detail and the ability to prioritize and multitask in a fast-paced environment</li><li>
Effective problem-solving skills, sound judgment, and the ability to think independently under pressure</li><li>
Ability to work both independently and collaboratively as part of a team</li><li>
Commitment to maintaining strict confidentiality of all personal and protected health information</li></ul><div></div><div><b><br>
Compensation</b><br>
The pay rate for this position is $23 per hour.</div><div></div><div><b><br>
Why Join Mindpath Health?</b></div><div>
When you join our team, you&rsquo;re not just accepting a job, you&rsquo;re stepping into a community built on support, inclusion, and growth.</div><div></div><div><b><br>
Benefits &amp; Perks</b></div><ul><li>
Medical, Dental, and Vision coverage</li><li>
Employee Assistance Program (EAP)</li><li>
Life &amp; Long-Term Disability Insurance</li><li>
401(k) with employer match</li><li>
Paid time off starting at 15 days per year</li><li>
Paid parental leave</li><li>
Tuition reimbursement</li></ul><div><b>
About Us</b></div><div>
Mindpath Health is redefining how mental health care is delivered. Today, we operate in more than 100 locations across six states, providing a full range of psychiatric and therapy services via in-person and telehealth appointments. Our team is deeply committed to supporting total health through compassionate, collaborative care.</div><div></div><div><br>
If you're looking for a purpose-driven organization where your work truly matters, we&rsquo;d love to meet you.</div><div></div><div><b><i><br>
Mindpath Health is proud to be an equal opportunity employer.</i></b><i> We value diversity and are committed to creating an inclusive environment for all employees.</i></div></div>

FX Physical Therapy

<div><p><b>Summary:</b></p><p>
At FX Physical Therapy, our mission is to empower individuals to become the best overall versions of themselves&mdash;moving pain-free, stronger, faster, and better than ever before. We are committed to providing personalized, 1-on-1 care that is evidence-based and results-driven. Our goal is to unlock each patient&rsquo;s full potential, enhance their performance, increase confidence, and redefine what&rsquo;s possible.</p><p>
As the Front Office Coordinator at FX Physical Therapy, you will be the welcoming face and organizational backbone of our clinic. Your role is essential in delivering an exceptional patient experience&mdash;from the moment someone walks through our doors to the completion of their care. You&rsquo;ll manage appointments, verify insurance, and ensure smooth communication between patients and our clinical team. Your professionalism, attention to detail, and warm demeanor will help create the seamless, supportive environment that defines FX Physical Therapy.</p><p><b>
Key Responsibilities:</b></p><ul><li>
Warmly greet and assist patients, fostering a friendly and professional atmosphere.</li><li>
Coordinate appointment scheduling to maximize therapist availability and maintain efficient clinic flow.</li><li>
Verify insurance coverage, manage authorizations, and address related patient questions with clarity and professionalism.</li><li>
Respond promptly to phone calls and emails, providing accurate information, scheduling assistance, and resolving concerns.</li><li>
Maintain meticulous patient records, including demographics, medical history, and treatment plans, in our electronic health record (EHR) system.</li><li>
Partner with physical therapists and clinic assistants to ensure effective communication and an outstanding patient journey.</li><li>
Process patient payments and reconcile daily transactions with accuracy.</li><li>
Manage part-time clinic assistant schedules and coordinate coverage as needed.</li><li>
Meet regularly with the Clinic Leader to review operations, address challenges, and maintain clinic efficiency.</li><li>
Maintain a clean, organized, and professional front office environment.</li><li>
Monitor office supply levels, place orders, and coordinate with vendors for equipment upkeep.</li><li>
Support the implementation and improvement of office policies and workflows to enhance patient care and operational efficiency.</li><li>
Qualifications</li><li>
Previous experience as a front office coordinator, receptionist, or similar role&mdash;healthcare experience preferred.</li><li>
Strong organizational skills with proven ability to manage multiple tasks efficiently.</li><li>
Excellent interpersonal and communication skills for interacting with patients, families, and healthcare staff.</li><li>
Proficiency with EHR systems and standard office software.</li><li>
Working knowledge of insurance verification and authorization processes.</li><li>
Commitment to maintaining confidentiality and adhering to HIPAA regulations.</li><li>
Empathy, patience, and a positive attitude in all patient interactions.</li><li>
Flexibility to adapt to changing priorities in a fast-paced environment.</li></ul><p><b>
Why Join Us?</b></p><p>
At FX Physical Therapy, we&rsquo;re more than a clinic&mdash;we&rsquo;re a community dedicated to helping people move, heal, and thrive. As part of our front office team, you&rsquo;ll have the opportunity to make a lasting impact on patient experiences while working alongside a passionate and collaborative group of professionals. If you&rsquo;re organized, personable, and motivated by excellence, we&rsquo;d love to welcome you aboard.</p></div>

Renew Physical Therapy

<p>Renew Physical Therapy is seeking a Front Office Coordinator for our Novato location. We are a positive environment dedicated to the health and fitness of our clients. This is a crucial role as you will be the first point of contact for clients and a big part in making their experience with us exceptional!</p><p>The position is full-time (40 hours/week), and the hours are Monday through Thursday, 9:30 am to 6:00 pm and Friday from 8:30 am - 5:00 pm. We are looking for someone to start ASAP.</p><p><b>Responsibilities and Duties:</b></p><p>This is a &quot;people&quot; position and involves interacting with clients and providing outstanding customer service. You will answer phones, greet and register clients and help make the experience an enjoyable one.</p><p>Other responsibilities are administrative in nature and involve client scheduling, managing the office calendar and performing various clerical duties such as filing, maintaining patient records, verifying insurance, collecting co-pays, ordering and maintaining office supplies, working with MS Office including Word and Excel, and maintenance of office space including inventory, and the like. You may also assist with marketing efforts and create various written documents.</p><p><b>Qualifications and Skills:</b></p><p>We are looking for someone with exceptional interpersonal skills, who genuinely enjoys working with people. This person must also be a trustworthy team player that is highly organized, has solid computer skills, and the ability to multitask. An interest in physical therapy, fitness and/or wellness is a big plus. If this sounds like a fit for you, we would love to hear from you!</p><p>Job Type: Full-time</p><p>Pay: $23.00 - $28.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Pivot Physical Therapy

<div>Position Overview:
<div><b>
About Us:</b></div><div>
At Athletico, we believe in the power of support &ndash; because a little help can lead to extraordinary achievements. Physical therapy isn&rsquo;t just about recovery; it&rsquo;s about transformation. Our team thrives on providing life-changing care for our patients, and we know that achieving this begins with taking care of our own.</div><div>
Our mission is simple yet powerful: <b>Extraordinary people improving lives.</b></div><div></div><div><b><br>
Position Summary:</b><b><br>
</b><br>
</div><p>The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance, safeguarding data integrity, and supporting revenue cycle performance. This role reports directly to the Clinic Manager and collaborates closely with clinical teams, while receiving functional and technical support from the Patient Experience Specialist (PES).</p><div></div><div><b><br>
Benefits offered with this full-time position:</b></div><ul><li>
Medical &amp; Rx, Dental and Vision <b>(eligibility begins day one of employment)</b></li><li>
HSA, Healthcare FSA, Dependent Care FSA</li><li>
Progyny Fertility Benefit</li><li>
Critical Illness, Accident, &amp; Hospital Indemnity Insurance</li><li>
Company Paid Basic Life / AD&amp;D</li><li>
Supplemental Life Insurance (Employee, Spouse, Child)</li><li>
Company Paid Short-Term &amp; Long-Term Disability</li><li>
Long-Term Disability Buy-Up Option</li><li>
Company Paid Maternity &amp; Parental Leave</li><li>
Adoption &amp; Surrogacy Expense Reimbursement</li><li>
KinderCare Discount</li><li>
Legal &amp; Credit Monitoring</li><li>
15 days PTO (accruing starts immediately upon hire)</li><li>
6 Major Holidays off plus 2 floating holidays yearly</li><li>
Additional compensation opportunities on top of base pay</li><li>
Bereavement Time Off &amp; Resources</li><li>
Commuter: Pre-Tax Transit &amp; Parking</li><li>
Retirement 401(k) (for 21+) w/ Per-Pay Company Match</li><li>
SoFi Financial Wellness Tools &amp; Loan Resources</li><li>
HUSK Fitness Resources &amp; Gym Discounts</li><li>
Home, Auto, and Pet Insurance</li><li>
Employee Assistance Program (EAP)</li><li>
Employee Discount Program</li><li>
Learn more by checking out our 2026 Athletico's Benefits Summary.</li></ul><div></div><div><b><br>
Essential Duties and Responsibilities:</b><b>
</b><br>
<i>The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization.</i></div><ul><li>
Deliver an exceptional front-office experience by greeting patients warmly, resolving issues promptly, and ensuring positive interactions at every touchpoint.</li><li>
Accurately complete patient intake and registration, including demographic verification, insurance eligibility, and authorization requirements, to maintain data integrity and compliance.</li><li>
Educate patients on financial responsibilities, payment options, and digital tools (e.g., patient portal) to improve transparency and engagement.</li><li>
Collect time-of-service payments and meet established collection targets to support revenue cycle performance.</li><li>
Manage clinic scheduling workflows to optimize provider availability and patient access, ensuring alignment with organizational standards.</li><li>
Monitor and achieve key performance indicators (KPIs) for registration accuracy, insurance verification turnaround, and patient satisfaction.</li><li>
Collaborate with Patient Experience Specialists (PES), Billing, and Clinical Operations teams to resolve complex insurance or scheduling issues and escalate as needed.</li><li>
Utilize EMR systems, dashboards, and reporting tools to track patient outcomes, identify discrepancies, and support continuous improvement initiatives.</li><li>
Coordinate communication of patient progress notes and plans of care to referral sources in a timely and accurate manner.</li><li>
Support clinic engagement by organizing patient milestone celebrations and community-building activities in partnership with the clinical team.</li><li>
Participate in ongoing training and cross-training programs to maintain proficiency in front-office operations and contribute to team flexibility.</li><li>
Organizes activities (e.g., patient&rsquo;s goal celebrations, holiday celebrations) in coordination with the clinical team.</li><li>
Provide Rehab Aide cross training on front office duties.</li></ul><div><b>
Qualifications:</b></div>
Education:
High School Diploma or GED<br>
<ul><li><ul><li>
</li></ul></li><li>
Knowledge and Technical Skills:<ul><li>
Excellent customer service skills</li><li>
Proficient with the use of MS Office, Outlook and Excel
</li><li>Knowledge of healthcare insurance benefits and coverage preferred</li><li>
Experience with requesting and managing customer payments preferred</li></ul></li><li>
Work Experience<ul><li>
1-2 years of customer service required</li><li>
1-2 years of healthcare administration preferred</li></ul></li></ul><div><b>
Knowledge and Technical Skills:</b></div><ul><li>
Demonstrated ability to deliver exceptional customer service and resolve issues promptly in a high-volume, patient-facing environment
</li><li>Proficiency in <b>electronic medical record (EMR/EHR) systems</b> and scheduling platforms; ability to navigate dashboards and reporting tools for data accuracy
</li><li>Strong understanding of <b>insurance verification processes</b>, prior authorization requirements, and financial clearance workflows
</li><li>Working knowledge of <b>HIPAA compliance</b> and patient privacy standards
</li><li>Skilled in <b>Microsoft Office Suite</b> (Outlook, Excel, Word) and collaboration tools (Teams); ability to learn new technologies quickly
</li><li>Excellent written and verbal communication skills, including the ability to explain financial responsibilities and digital tools to patients clearly
</li><li>Strong organizational and time management skills with attention to detail and accuracy in data entry
</li><li>Ability to meet or exceed <b>performance metrics</b> (e.g., registration accuracy, collection targets) and adapt to continuous process improvements</li></ul><div><b>
Language Skills:</b></div><ul><li>
Ability to read, write and speak English proficiently</li></ul><div><b>
Physical Demands:</b>
</div><ul><li>Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding.</li><li>
Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus</li></ul><div><b>
Work Environment:</b><b>
</b></div><ul><li>Consistent with a standard office environment, noise level is low with little to no extra ordinary environmental factors.</li></ul><p>
Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</p><p>
Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive, GAP, overtime, and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.</p></div>

Athletico Physical Therapy

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