front office director

Saadiyat Rotana Resort & Villas

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 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As an Assistant Director of Front Office you are responsible for assisting the Director of Front Office in leading and managing all sections of the Front Office Department in order to ensure the highest standards of service, whereby your role will include key responsibilities such as-
 
 
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 Monitor Front Office employees to ensure guests receive prompt, warm attention and personal recognition
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 Inform other operating departments, notably Housekeeping, of all Front Office matters that concerns them
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 Establish and maintain effective employee relations
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 Assist the Director of Front Office in employee related matters such as appraising and consulting
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 Assist in the preparation of statistical, performance and forecast reports as necessary in order
 
 
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 to facilitate annual budget and strategic plan preparation and provide management with marketing information
 
 
 <ul>
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 Assist in monitoring and controlling, on an on-going basis, department costs to ensure performance against budget
 
 
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 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a degree in the hospitality field with at least three years previous experiences in the Front Office Department within a hotel environment. You must also have fluency in both written and spoken English and an immaculate personal presentation along with the ability to solve problems effectively. You must have knowledge of up selling and maximizing revenues techniques, computer literacy and knowledge of Opera will be highly regarded.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be a positive and proactive individual with an outgoing, charismatic and approachable character, combined with a high aptitude for customer care, strong leadership skills and the capability to motivate and guide others. You have the ability to develop and build relationships easily, while possessing following additional competencies-
 
 
 Understanding the Business
 
 
 Influencing Outcomes
 
 
 Planning for Business
 
 
 Team Building
 
 
 Valuing Diversity
 
 
 Leading People
 
 
 Adaptability
 
 
 Drive for Results
 
 
 Customer Focus
 
 
 Managing Operations
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Assistant Director of Front Office

The First Group

Job Description <div>
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<div>
As the Director of Front Office Operations, you will be responsible for leading and orchestrating all aspects of the Front Office division including Reception, Concierge, Guest Relations, Bell Services, Ciel Connect (telephone operations), Valet, and Rooms Control. Your leadership will ensure exceptional guest experiences that reflect the luxury positioning of the world s tallest hotel, while optimizing operational efficiency, team performance, and guest satisfaction. Key Responsibilities: <ul> <li> Oversee the entire Front Office operation with a strong focus on service excellence, guest engagement, and operational innovation. </li> <li> Develop and implement strategies to continuously elevate the guest journey, from arrival to departure. </li> <li> Ensure all front office touchpoints align with brand standards and support the hotel s premium positioning. </li> <li> Lead, mentor, and empower a large and diverse team including department heads and supervisors across the Front Office spectrum. </li> <li> Conduct regular performance reviews, training plans, and succession planning initiatives. </li> <li> Foster a positive team culture driven by hospitality, service passion, and guest-centric values. </li> <li> Personally ensure high levels of guest satisfaction, resolving complex complaints and ensuring follow-up actions. </li> <li> Monitor online reputation platforms, guest feedback, and service audits to drive continuous improvement. </li> <li> Champion loyalty program engagement and personalization efforts. </li> <li> Drive efficiency across check-in/out, room allocation, lobby services, and guest movement. </li> <li> Maintain oversight of room inventory, upgrades, walk situations, and VIP pre-arrivals. </li> <li> Collaborate with Revenue, Sales, and Housekeeping to ensure seamless communication and revenue optimization. </li> <li> Ensure adherence to all regulatory, financial, and brand standards. </li> <li> Oversee departmental budgets, forecasts, and cost controls. </li> <li> Prepare and analyze reports on performance metrics, staffing, and guest feedback. </li> </ul>
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Desired Skill &amp; Expertise <div>
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<ul> <li> Minimum 8 10 years of progressive Front Office experience, with at least 3 5 years in a leadership/director role in a luxury hotel environment. </li> <li> Proven success managing large teams in complex operations. </li> <li> Excellent communication, problem-solving, and leadership skills. </li> <li> Strong knowledge of PMS (Opera Cloud preferred), Microsoft Office Suite, and guest experience platforms. </li> <li> Fluency in English; additional languages are an asset. </li> <li> Impeccable grooming, professionalism, and guest diplomacy.</li></ul></div></div></div>

Director of Front Office Operations

Saadiyat Rotana Resort &...

Job DescriptionWe are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As Director of Front Office you are responsible for all pertinent matters affecting guest service and hotel operations and to maximize hotel revenue while deliver excellence at every opportunity. The role involves controlling the availability of rooms and the day-to-day functions of the Front Office, such as handling guest arrival and departure, information requests and will include key responsibilities such as- Ensure guests receive prompt attention and personal recognition throughout their stay in the hotel, respond to guest needs and resolve any issues that may arise resulting in highest possible guest satisfaction Plan and implement the application of availability controls to those market segments, which will maximize hotel room, food &amp; beverage and other revenues where applicable Maintain a high performance standard among guest contact employees to ensure they are knowledgeable, friendly and courteous at all times Inform the management via reports about the results of trends or guest impressions and problems in the hotel affecting the guest or the operation Work closely with the Housekeeping Department to turn rooms around with a minimum of lost time and to allocate arriving guest appropriately Participate in decisions involving occupancy goals, marketing strategies and development of ratesSkillsEducation, Qualifications &amp; ExperiencesYou must be a college / university degree graduate with a minimum of two years experiences in a similar role. You should be a computer literate with working knowledge of hotel property management systems such as Opera; understand sales systems such as Micros and with the ability to communicate English clearly, fluently and effectively in writing and reading.Knowledge &amp; CompetenciesThe ideal candidate will be a hands-on professional with a solid front office background and excellent customer relations, problem solving and time management skills

Director of Front Office

DICETEK LLC

<div>The Murex FO Business Analyst will be required to be part of GM IT FO Squad responsible to provide IT services to Global Markets team. The squad is responsible for support, change request and projects pertaining to Global Markets. Key responsibilities of the role include providing level 1 / level 2 trading floor support to traders and control groups. 
 
JOB KNOWLEDGE &amp; EXPERIENCE
<ul><li>Minimum 5 years of experience as Murex Front office Business Analyst
</li><li>Extensive experience in setting up and validating Interest rate curves including for ARRs.</li><li>Expertise in multiple asset classes (at least 2 of the following) such as IR vanilla and exotic derivatives, Equity Derivatives, Commodity Derivatives, FX Derivatives, Structured Products Credit Derivatives, FIMM (Fixed Income, / Money Market).</li><li>Expertise in terms of pricing, valuation, risk management and sensitivities including for exotic products.
</li><li>Strong exposure to FO Modules of Murex - E-Tradepad, Simulation, Livebook, RTPM, Pre-Trade Workflow, Market Data, Dynamic Tables, P&amp;L Notepad, FDI Templates, Blotters, Risk Matrices etc.
</li><li>Experience in implementation and supporting Murex v3.1 with regards to front office capabilities
</li><li>Excellent knowledge of Capital Markets products and processes, front to back.</li><li>Experience on implementation of both linear and non-linear products in Murex</li><li>Strong analytical and problem-solving skills accompanied with excellent communication</li></ul> 
QUALIFICATIONS AND SKILLS<ul><li>The candidate should possess either a postgraduate degree or qualification in Information Systems / Engineering / Business Administration.</li><li>The candidate should carry a minimum relevant work experience in a Bank or I.T. Company for a minimum of 5-7 years.</li><li>Strong record of stakeholder management and leadership skills</li><li>Strong understanding of the financial markets, trading, and banking solutions
</li><li>Strong knowledge of the Global Markets products and practices, front-to-end: pricing, limit checks, booking, risk management, accounting generation, settlements, and confirmation generation</li><li>Candidate must be technically astute and have had relevant exposure and experience with bank systems and processes.</li><li>Strong proven track record of liaising with stakeholders for business requirements, specification documents, testing processes and other relevant information.</li><li>Strong numerical skills coupled with the ability to deliver well under pressure and tight deadlines.</li><li>Candidate must display strong verbal and written communication skills.</li></ul></div>

Murex Front Office BA

Dr. Sunny Medical Centre - UAE

<div>
 
 
 Job Overview
 
 
 
 We are seeking candidates with medical office experience who can provide friendly and professional check-in service for patients. Candidates should be compassionate, able to multi-task, and possess strong communication skills.
 
 
 
 
 
 
 
 Responsibilities
 
 
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 Meet, greet, and assist patients promptly, efficiently, and in a professional manner
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 Set up new patients and update current patients
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 Schedule and reschedule appointments, as well as coordinate walk-in patients
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 Answer phone calls promptly and relay messages when necessary
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 Maintain the front desk and reception area in an organized, orderly fashion
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 Collect co-payments, deductibles, and co-insurances
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 Process referrals and provide complete and accurate referral information to our patients
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 Balance cash register and ensure all credit payments are accurate
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 Explain fees, services, and policies
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 Other duties as necessary
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 </ul>
 
 
 
 
 
 Qualifications
 
 
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 1-2 years of Medical Receptionist experience, preferred
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 Graduate preferred
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 Medical coder
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 Knowledge about UAE medical insurance preferred
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 </ul>
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Front Office Executive

Dr Mohan's Diabetes Specialties Centre - Madurai

Job description:Executive - Front Office - A.S Rao NagarTo provide Quality patient service and maintain good patient relationshipMaintaining the TAT in registration processCase sheet management:- Maintenance and easy retrieval of case sheet- Regular online updating of case sheetGiving correct time-slot for the patients and dispatch of reports without delayCoordination in Patient - Doctors query managementUpdating of visiting consultant dataManaging and handling patient issues and escalation to the reporting authorityTelephone etiquette100 % conversion in enquiries ( Webmail, Knowlarity, I/g calls), DFC calls for review patientsProvide quality knowledge about the service, Promotion of packages and home care facilityQuality parameters followed as per SOP'sError free registrationCollection of feedback forms No. of positive patients comments - C-Sat, D-Sat, arranging for hospital tour.Benefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Schedule:<ul><li>Morning Shift</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>total work: 1 year (Preferred)</li></ul>Language:<ul><li>Telugu, English</li></ul>Work Location: In person*Speak with the employer* +91 7397792783 &ndash; HARIPRIYA HR.Job Types: Full-time, PermanentBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In personJob Types: Full-time, Permanent, FresherBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In personJob Type: Full-timePay: &#8377;15,000.00 - &#8377;22,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Grand Hyatt

Organization Grand Hyatt Al Khobar Summary <ul> <li>You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.</li> <li>To assist the Director of Rooms in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre, Business Centre and Regency or Grand Club.</li> </ul> Qualifications <ul> <li>Ideally with a university degree or diploma in Hospitality or Tourism management.</li> <li>Minimum 2 years work experience as Assistant Director of Rooms or Front Office Manager.</li> <li>Good problem solving, administrative and interpersonal skills are a must.</li> </ul> Seniority level Mid-Senior level Employment type Full-time Job function Other Industries Hospitality<img src="https://www.jobg8.com/Tracking.aspx?EckMS5zY42Dv0%2bczeqXaG7G7wgrSFmWpx" width="0" height="0" />

Front Office Manager (Saudi Nationality)

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