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front office supervisor - omani national

Mandarin Oriental

<div>
 
 Front Office Supervisor
 
 
 
 Mandarin Oriental Muscat is looking for a Front Office Supervisor to join our Front Office team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 Scope of Position
 
 
 
 The Front Office Supervisor will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. The Front Office Supervisor will run the daily operations of the reception desk. The Front Office Supervisor will assist the Front Office Management team in running daily shifts when needed.
 
 
 <ul>
 <li>
 Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the Reception.
 </li>
 <li>
 Provide direction and support to all FO colleagues at any time, particularly during the operational hours.
 </li>
 <li>
 Support the Assistant FO Manager - Front Office Manager when required to train colleagues in accordance with the applicable standards and policies.
 </li>
 <li>
 Follow the duty schedule and assure all tasks are completed at all times in a timely manner.
 </li>
 <li>
 Assure the back and front of house areas of the Reception are clean and tidy at all times.
 </li>
 <li>
 Constantly identify areas for improvement in Front Office service quality through guest comments, comment cards and guest incident reports and share observations and recommendations with the Assistant FO Manager - Front Office Manager
 </li>
 <li>
 Encourage proactive, efficient and effective communication within the team in order to promote a climate of teamwork and enthusiasm.
 </li>
 <li>
 Ensure that Mandarin Oriental, Muscat's grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care.
 </li>
 <li>
 Identify departmental learning and development needs for all colleagues of the department and share those with the Assistant FO Manager - Front Office Manager.
 </li>
 <li>
 Checking in advance on manning levels and other parameters affecting shifts on a daily basis.
 </li>
 <li>
 Support the Assistant FO Manager - Front Office Manager to maintain a clear overview of PSMS by carrying out regular checks on accuracy of the system
 </li>
 <li>
 To report through the assigned system and follow up all maintenance defaults affecting delivery of service.
 </li>
 <li>
 To ensure cashiering is carried out properly by the team and daily cash and credit collections are in order and submitted to accounting after end of shift.
 </li>
 <li>
 To perform and check all duties related to shift opening and closing check list.
 </li>
 <li>
 Handle effectively any kind of customer complaints being verbal or written. More severe customer complains will be reported to managers without fail.
 </li>
 <li>
 Greet and escort guests promptly to their rooms.
 </li>
 <li>
 Handle guests&rsquo; complaints
 </li>
 <li>
 Help the Bell team when needed
 </li>
 <li>
 Handle cash drawer properly as outlined in the MODUB Controller&rsquo;s manual
 </li>
 <li>
 Ensure team product knowledge is maintained, updated and regularly tested.
 </li>
 <li>
 Attend and conduct meetings during absence or unavailability of management team.
 </li>
 <li>
 Perform any other reasonable duties as required by the Assistant FO Manager - Front Office Manager.
 </li>
 <li>
 Arrange fulfilment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service colleagues
 </li>
 <li>
 Communicate clearly with the Night Auditor and Accounting.
 </li>
 <li>
 Stay current with developments and procedures in the hotel by attending daily Front Office briefings and reviewing the Front Office communications board regularly
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: JWZxyiucWjyTaQc4ZVYqBtXFXdGk5JWbdWnbW+hvTHNcebJGjgbUqBa1yR9vmJXGD1zcxGZjk/aXsgZmI8DtddrR1b10sy0vs7ierW+RvbnwSsgDHDkt0idMN6ACkJqPXyeCbtSvAv5ZD4AQynQ1nJg4xubZOViFpGDzUbKfJLO36zKOhbuH3GYYZKgqDFu+N2s4QtOfvXi4BRxk5Zl5xGCRhb4ZZF61Ph4QklB+dA==</div>

Front Office Supervisor - Omani National

Mandarin Oriental Hotel Group

<div>Lobby Ambassador &ndash; Omani Culture

Mandarin Oriental Muscat is looking for a Lobby Ambassador &ndash; Cultural Tour Guide - Omani Storyteller to join our Front Office team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.

About the job

The Lobby Ambassador &ndash; Omani Culture at Mandarin Oriental, Muscat, serves as the cultural face of the hotel and the symbolic gateway to Oman. As the first point of contact for guests entering the hotel, this role blends Mandarin Oriental&rsquo;s legendary hospitality with the warmth, heritage, and traditions of the Sultanate of Oman. Positioned in the heart of the lobby, the Ambassador ensures every guest encounter reflects a deep sense of place and pride in Omani identity.

Key Responsibilities:
<ul>
<li>Guest Interaction &amp; Cultural Representation.</li>
<li>Greet all guests in traditional Omani attire with warmth and professionalism.</li>
<li>Share insights into Omani customs, traditions, and etiquette.</li>
<li>Offer dates, Omani coffee, or incense where appropriate.</li>
<li>Recommend cultural attractions and local experiences.</li>
<li>Lobby Presence &amp; Guest Experience Support.</li>
<li>Maintain a strong, welcoming presence in the lobby.</li>
<li>Monitor and support lobby ambiance and guest flow.</li>
<li>Assist Front Office colleagues during peak times.</li>
<li>Event &amp; Cultural Activation Support.</li>
<li>Support planning cultural displays and holiday celebrations.</li>
<li>Collaborate on lobby cultural activations with Marketing and PR.</li>
<li>Internal Support &amp; Training.</li>
<li>Provide cultural awareness sessions for colleagues.</li>
<li>Assist in onboarding by sharing Omani etiquette and heritage.</li>
</ul>
Our commitment to you
<ul>
<li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
We&rsquo;re Fans. Are you?</div> <div id='job-id'>Job Id: Cvw2xJ6u3/iqWlJbDUWlQ2fc/nSyGZSxWKps1bLrkdQkKJapAmzWszfNRryEn7zVBys+/FC/IFbw+sT6NykZ24lkVW1dPBzV1Br2yY14BldusfFoa2yjt2SRf6ZeeK7Vb20xfrwArxsr3+aIGyduob1DrgKu7ngDjZtX24Z1r89jW2/6iTUPDYZy</div>

Cultural Tour Guide / Omani Storyteller

TIVOLI

<div>Company Description 
Rising above the fairways of the LA VIE Club Golf Course, Tivoli Muscat Hotel &amp; Residences is a distinctive new address with a Western lifestyle in the Omani capital. Part of the prestigious LA VIE development, the property offers a sophisticated stay just ten minutes from Muscat International Airport and close to the Oman Convention &amp; Exhibition Centre.
This new-build property will comprise 79 elegant hotel rooms and 100 fully serviced branded residences. Interiors will reflect the elegance of European design with a modern edge, many enjoying impressive views over the course and surrounding hills. 
Job Description 
As the Front Office Manager of Tivoli Muscat, you will lead the Front Office team during the critical pre-opening and post-opening phases of the hotel. You are responsible for ensuring the smooth operation of all Front Office functions including Reception, Guest Relations, Concierge, and Bell Desk. You will be instrumental in setting up SOPs, training staff, and delivering Tivoli&rsquo;s legendary guest service in line with our luxury standards.
Key Responsibilities:
Pre-Opening Phase:<ul><li>
Assist in the recruitment, onboarding, and training of Front Office team members.</li><li>
Develop and implement Standard Operating Procedures (SOPs) in line with Tivoli brand guidelines.</li><li>
Coordinate with IT and Operations teams for PMS (Property Management System) setup, front desk design, and back-of-house systems.</li><li>
Participate in departmental budgeting, resource planning, and forecasting.</li><li>
Collaborate with Sales &amp; Marketing for VIP arrival preparations during soft openings and launch.</li></ul>
Operational Responsibilities (Post-Opening):<ul><li>
Oversee daily front office operations ensuring a seamless and personalized guest experience.</li><li>
Manage the team in delivering high-quality service including check-in/out, guest inquiries, and problem resolution.</li><li>
Ensure all guest requests, concerns, and feedback are handled promptly and professionally.</li><li>
Maintain strong working relationships with other departments to ensure smooth guest operations.</li><li>
Monitor room inventory, rate availability, and front office financial transactions.</li><li>
Lead the team by example in grooming, behavior, and service standards.</li><li>
Handle VIP guests and special requests with utmost attention and discretion.</li></ul>
People &amp; Leadership:<ul><li>
Foster a positive and service-oriented work environment.</li><li>
Conduct regular departmental meetings, briefings, and performance reviews.</li><li>
Mentor and develop team members for career growth and succession planning.</li><li>
Ensure compliance with local labor laws, hotel policies, and Tivoli standards.</li></ul> 
Qualifications<ul><li> 
Degree/Diploma in Hospitality Management or related field.</li><li>
Minimum 3-5 years of experience in a similar role in a luxury or upscale hotel environment.</li><li>
Prior pre-opening experience is highly preferred.</li><li>
Strong knowledge of OPERA PMS and front office systems.</li><li>
Excellent communication, leadership, and organizational skills.</li><li>
Fluent in English; Arabic language skills are an advantage.</li></ul> 
Additional Information<ul><li> 
Opportunity to be part of a prestigious hotel launch in Muscat.</li><li>
Competitive salary and benefits package.</li><li>
Dynamic working environment with career advancement opportunities within Tivoli and Minor Hotels Group.</li></ul></div> <div id='job-id'>Job Id: EZaZKYTvi8Nuhdj/0d7Pd9io63ISzoAXYRzstChPjSY98nFKN4/Kcw25zyjeLcIrOobBHEBRxBTiIchb2UV22ZzNE62d34qrOnguO3dd+JtgfWU4ntvPwLDwwf/MG+MTQg3ESOJP1Vk2cr+ToEHDyIHZn1Gw</div>

Front Office Manager

The Agency

Government Sales Executive (Omani Nationals Only)Location: Muscat, OmanCompany: The AgencyRequirements:Omani NationalMinimum 2 years of experience in corporate or government salesStrong relationships within public sector entitiesCommunication, negotiation, and proposal development skillsBackground in events, media, or advertising is a plusResponsibilities:Generate business opportunities with government and semi-government bodiesManage proposals, tenders, and client presentationsCoordinate with internal teamsMeet sales targets and support strategic growthJob Type: Full-timeLanguage:<ul><li>Arabic (Preferred)</li></ul> <div id='job-id'>Job Id: 6ujUrgeXJ9hB30T5rkxyJ2GqfCml8LUOl8bo09Vk2DhpuTyf7jRSOzLMB1fKSlQmLEkbneD9W30N0Srt0kNyslvDjlgZY8R7ZnkYfRfiIGiv9Ae6Kg==</div>

Sales Executive

VOCO

<div>We are thrilled to announce the upcoming opening of voco Muscat Al Mouj, a stylish and contemporary hotel set to bring a fresh energy to one of Muscat&rsquo;s most dynamic waterfront destinations. As part of the global IHG Hotels &amp; Resorts family, voco&trade; is known for its unique blend of reliable comforts, thoughtful touches, and a warm, welcoming atmosphere. At voco Muscat Al Mouj, we&rsquo;re preparing to open our doors soon &mdash; and we&rsquo;re looking for passionate, talented individuals to help us bring this exciting new property to life. This is a unique opportunity to be part of a pre-opening team where your ideas, energy, and commitment will help shape the hotel&rsquo;s culture and guest experience from day one. Whether you&rsquo;re looking to grow your career or take on a new challenge, voco Muscat Al Mouj offers a collaborative environment, strong development opportunities, and the chance to be part of a bold, modern brand that celebrates individuality.

We are seeking a dedicated and experienced Security Supervisor &ndash; Omani National to oversee and coordinate the day-to-day operations of our security team. In this role, you will be responsible for ensuring the safety and security of guests, staff, and property by supervising security personnel, enforcing security policies, and responding to incidents efficiently. As a key member of the team, you will also support the development of local talent in alignment with Omanization goals.

YOUR DAY-TO-DAY:
<ul>
<li>Supervise, schedule, and coordinate the activities of the security team to ensure round-the-clock coverage.</li>
<li>Monitor security systems (CCTV, access control, alarm systems) and respond to security breaches, emergencies, or suspicious activity.</li>
<li>Conduct regular patrols of the property to identify and address potential security and safety risks.</li>
<li>Ensure compliance with all safety procedures, local laws, and company security policies.</li>
<li>Investigate and document incidents, accidents, or complaints and report findings to the Security Manager.</li>
<li>Liaise with local authorities (e.g., Royal Oman Police) when necessary for incident resolution or compliance.</li>
<li>Train and mentor new security staff, with a focus on developing local (Omani) team members.</li>
<li>Conduct security briefings and provide regular safety training to staff across departments.</li>
<li>Maintain detailed and accurate records of shift activities, incidents, and investigations.</li>
<li>Support emergency response protocols, including fire drills, evacuation procedures, and crisis management.</li>
</ul>
WHAT WE NEED FROM YOU:
<ul>
<li>Must be an Omani National in compliance with local employment requirements.</li>
<li>High school diploma or equivalent; additional certification in security or safety management is preferred.</li>
<li>Minimum 2&ndash;4 years of experience in a security role, with at least 1 year in a supervisory position.</li>
<li>Familiarity with security technologies, access control, and surveillance systems.</li>
<li>Knowledge of local laws, emergency response procedures, and safety regulations in Oman.</li>
<li>Basic computer skills and report-writing abilities.</li>
<li>Fluent in Arabic; good command of English is preferred.</li>
<li>Physically fit and able to respond to emergency situations effectively.</li>
<li>Willing to work in shifts, including nights, weekends, and holidays.</li>
</ul>
WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life &ndash; including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you&rsquo;ll become part of our ever-growing global family.
Join voco&trade; hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco&trade; hotels
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div> <div id='job-id'>Job Id: u1VH2RCda6wdQOiUej6+CksoHmhGdUfWtrTNuHy1lKWDCDDRllCxeei5cj3miyjvrvSgXIOM6V7RTziUoQR407wB7lkqd3l0GBvyuku7w91g5rbitgunrACx+/rBZrqlZBPySyeuVBhYYHM0wuN0DDLaq3gbKYDF6yMa0K0=</div>

Security Supervisor - Omani National

Seaworks Co

OMANI NATIONALSOmani National with relevant qualifications and experience of 15 years.Job Purpose:To develop and maintain strong relationships with key internal and external stakeholders, ensuring alignment, support, and effective communication across all project or organizational activities.Key Responsibilities:<ul><li>Identify, map, and analyze all relevant stakeholders (government bodies, clients, partners, community, internal teams).</li><li>Build trust-based relationships to support project execution and organizational goals.</li><li>Act as the main point of contact for stakeholder communication and engagement.</li><li>Manage stakeholder expectations, concerns, and feedback through proactive communication.</li><li>Ensure all project communications and decisions consider stakeholder interests and compliance.</li><li>Coordinate stakeholder engagement plans, meetings, presentations, and reporting.</li><li>Support conflict resolution and facilitate alignment between project teams and external entities.</li><li>Monitor and report stakeholder risks, issues, and opportunities to leadership.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Communications, Public Relations, or related field.</li><li>PMP or stakeholder engagement certification is a plus.</li></ul>Skills Required:<ul><li>Excellent interpersonal and communication skills.</li><li>Strong negotiation and conflict resolution abilities.</li><li>Stakeholder mapping and engagement planning experience.</li><li>Strategic thinking and decision-making capabilities.</li><li>Ability to manage multiple priorities under pressure.</li></ul>Job Type: Full-time <div id='job-id'>Job Id: NxnwMNKqdoflP3mzN9ifBDg/Tyugw9Y1NaM/U8a4vK7Q6xOhIkAoRPfipv61HuV6oDJw4B+nUJWg33hinSD+g3v/FjI+xd27f7wBiUzJV7czK1+bDpyl</div>

PRO - MANDOOP - OMANI

EFIX GRP MANAGEMENT CONSULTANCIES

Key Responsibilities:<ul><li>Perform monthly bookkeeping and financial reporting for diverse clients;</li><li>Prepare and file quarterly VAT returns in compliance with Omani regulations;</li><li>Maintain accurate records using Excel and accounting software.</li></ul>Requirements:<ul><li>Accounting experience in Oman, including VAT handling;</li><li>Degree in Accounting/Finance;</li><li>Solid understanding of IFRS and Omani tax laws;</li><li>Advanced Excel skills (VLOOKUP, pivot tables, etc.);</li><li>Fluent in English.</li></ul>Nice-to-Have (not mandatory):<ul><li>Professional certifications (ACCA/CPA/ACA) or progress toward one.</li><li>Arabic language skills.</li></ul>Conditions:<ul><li>Office-based in Muscat with a hybrid option (negotiable);</li><li>Competitive salary + performance bonuses;</li><li>Career growth: clear promotion path (e.g., to Senior Accountant/Manager), with training and mentorship;</li><li>Challenging projects, international clients;</li><li>Paid leave, medical insurance, and team activities;</li><li>Friendly team led by ex-Big 4 managers.</li></ul>We value diversity &ndash; applicants of all experience levels are welcome!Job Type: Full-timeApplication Question(s):<ul><li>What are your salary expectations?</li></ul> <div id='job-id'>Job Id: Sqpl3Y9SNcRMayBKC96Zc6reWGQc5sCwel+tqGddrCOsXmH66qWKTg9sYzb/uUwoxC6hJ5tl76wsl8VrZNIRmpnW/Vca3HzTAa4verOliXw=</div>

Accountant

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