gate agent

Menzies Aviation

<div>Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

The Customer Service Agent will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with their issues in the airport.

This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct.

What you will be doing
<ul>
<li>Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport, be enthusiastic and keep a positive attitude while offering assistance.</li>
<li>Host self-service kiosks and verify passengers&rsquo; documents prior to boarding aircraft,</li>
<li>Interpret identification labels along with baggage and cargo routing tags.</li>
<li>Ensure that all work areas are organized and functional (check-in, lobby, gate, baggage).</li>
<li>Other responsibilities in the gate area include making announcements, checking baggage, and assigning seats.</li>
</ul>
*Must have a flexible schedule*

Would you like to see more detail on the accountabilities of the role? Please see the following job description for further information.

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing &amp; compliance.

What we are looking for:
<ul>
<li>Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.</li>
<li>Bilingual English/Spanish is a plus.</li>
<li>Computer skills are required as you will be using computer-based systems to perform some of your primary job duties.</li>
<li>Ability to proficiently read, write and speak English, excellent communication skills</li>
<li>Must be able to stand for long periods of time at the ticket counter and gate check-in areas.</li>
<li>Able to stand for long periods of time at the ticket counter and gate check-in areas.</li>
<li>Must pass pre-employment drug screen.</li>
</ul>
Would you like to see more detail on what we are looking for? Please see the following job description for further information.

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!</div>

Passenger Service Agent / Part Time (Bilingual)

<div>Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

The Customer Service Agent will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with their issues in the airport.

This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct.

What you will be doing
<ul>
<li>Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport, be enthusiastic and keep a positive attitude while offering assistance.</li>
<li>Host self-service kiosks and verify passengers&rsquo; documents prior to boarding aircrafts</li>
<li>Interpret identification labels along with baggage and cargo routing tags.</li>
<li>Ensure that all work areas are organized and functional (check-in, lobby, gate, baggage).</li>
<li>Other responsibilities in the gate area include making announcements, checking baggage, and assigning seats.</li>
</ul>
Alaska Airlines Side

Shift: 11:00-12:00 and 14:30 - 1500

Would you like to see more detail on the accountabilities of the role? Please see the following job description for further information.

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing &amp; compliance.

What we are looking for:
<ul>
<li>Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.</li>
<li>Computer skills are required as you will be using computer-based systems to perform some of your primary job duties.</li>
<li>Ability to proficiently read, write and speak English, excellent communication skills</li>
<li>Must have a positive, can-do, upbeat personality, able to remain calm under pressure.</li>
<li>Able to stand for long periods of time at the ticket counter and gate check-in areas.</li>
</ul>
Would you like to see more detail on what we are looking for? Please see the following job description for further information

Qualifications
<ul>
<li>Must be at least 18 years of age</li>
<li>Must pass a pre-employment drug screen</li>
<li>Ability to proficiently read, write and speak English</li>
<li>Must be comfortable lifting/moving up to 70lbs of cargo and baggage</li>
<li>Must be able to stand for long periods of time at the ticket counter and gate check-in areas</li>
<li>Must pass FBI background check and obtain US Customs seal</li>
<li>Must be available and flexible to work variable shifts including weekends and holidays</li>
<li>Prior Customer Service Experience Strongly Preferred</li>
<li>Intermediate Computer Skills Required</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Ability to learn quickly</li>
<li>Ability to understand and carry out oral and written instructions and request clarification when needed</li>
<li>Strong interpersonal skills</li>
<li>Ability to work as part of a team</li>
<li>Ability to build relationships</li>
</ul>
Benefits
<ul>
<li>Advancement Opportunities</li>
<li>Medical, Dental, Vision</li>
<li>401K, STD, LTD, and more</li>
<li>Paid Training</li>
<li>Paid Parking</li>
<li>Uniform Provided</li>
<li>$15.00 /hour</li>
</ul>
Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here. 

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!</div>

Passenger Service Agent / Part-Time

Maximus Global Services

<div>
 Join us for a JOB FAIR on February 26, 2026!!!An opportunity to interview for the open positions and start the new hire process, if chosen?
 
 
 LOCATION:
 
 
 Holiday Inn and Suites Atlanta Airport-North -
 
 
 1380 Virginia Avenue, Atlanta, GA 30344
 
 
 <ul>
 <li>
 Please bring two forms of identification.
 
 
 </li>
 </ul>
 We are seeking for Passenger Service Agent to p
 
 
 rovide check-in services for passengers, ensuring that all security procedures are met. Exhibiting exceptional customer service and communication skills. Process passenger luggage and claims. Serve as gate agent for the outbound flight, including boarding of passengers.
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Paid Time Off (for FT positions)
 </li>
 <li>
 Paid Training
 </li>
 <li>
 401(k) Retirement Plan
 </li>
 <li>
 Medical, dental, vision benefits
 </li>
 <li>
 Referral Bonus
 </li>
 <li>
 Recognition and Rewards Program
 </li>
 <li>
 Career growth
 
 
 </li>
 </ul>
 
 Essential Functions
 
 
 
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Working at the front counter assisting passengers with check-in. Using the airline system, issues tickets, create or change reservations and provides flight information. Will solve ticket-related travel problems.
 </li>
 <li>
 Check-in the passenger baggage using the airline internal baggage system. Will provide assistance and handle baggage claims for inbound and outbound flights.
 </li>
 <li>
 Review all necessary documentation to travel, following all regulations and security procedures, including company and government agencies regulations.
 
 
 </li>
 </ul>
 Competencies
 
 
 <ul>
 <li>
 Teamwork Orientation
 </li>
 <li>
 Stress Management
 </li>
 <li>
 Ethical Conduct
 </li>
 <li>
 Good Communication
 </li>
 <li>
 Customer/Client Focus
 
 
 </li>
 </ul>
 Work Environment
 
 
 This job operates at an airport setting
 
 
 (inside terminal).
 
 
 Physical Demands
 
 
 This position is very active and requires stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Occasionally bend/twist at waist/knees/neck, pulling and pushing to perform various duties. The employee occasionally lift and/or move up to 70 pounds
 
 
 or more.
 
 
 Position Type and Expected Hours of Work
 
 
 This is a full-time or part-time position. Days and hours of work varied from Monday through Sunday, with different shifts (service provided to customers is 24/7).
 
 
 
 Required Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED.
 
 
 </li>
 </ul>
 
 Additional Eligibility Qualifications
 
 
 
 <ul>
 <li>
 Must exhibit exceptional customer service
 </li>
 <li>
 As a condition of employment, employee must successfully complete a background investigation.
 </li>
 <li>
 Must be able to read, write and speak English, Hindu or Arabic.
 </li>
 <li>
 Maintain a relationship with both employees and clients
 </li>
 <li>
 Must possess effective interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
 </li>
 <li>
 Must be able to read and understand all operating and airport procedures and instructions.
 </li>
 <li>
 Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)
 </li>
 <li>
 Great grooming and presentation
 </li>
 </ul>
</div>

Passenger Service Agent - JOB FAIR! FEB 26, 2026 (HOLIDAY INN)

Hallmark Aviation Services

<div>Hallmark Aviation is seeking CUSTOMER SERVICE AGENTS to provide exceptional service
to our WORLD CLASS International Airlines at HNL Airport.

WE ARE IN NEED OF MULTI-LINGUAL SPEAKERS FOR A PRESTIGIOUS INTERNATIONAL AIRLINE!!!

Job Duties
<ul>
<li>Perform a broad range of duties depending on location and service demands while delivering a high quality product</li>
<li>Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport</li>
<li>Constant passenger &amp; crew interaction</li>
<li>Operate jet bridge</li>
<li>Resolve issues with flight activity to ensure on-time departure</li>
<li>Some cash handling transactions, manifests, and labeling</li>
</ul>
Skills
<ul>
<li>Common sense and organized</li>
<li>Mental capacity to make quick and rational decisions</li>
<li>Effective communication skills and good listening skills</li>
<li>Able to multi-task and carry out duties in a fast-paced environment</li>
<li>Bilingual speakers needed.
</li></ul>Environmental Conditions:
<ul>
<li>Involves continuous people interaction and exposure to aircraft sounds</li></ul> 
 
 
Required Skills 
Basic Requirements
<ul>
<li>At least 18yrs old, with a High School Diploma or G.E.D.</li>
<li>English proficient, other languages may be required</li>
<li>Basic Math Skills: Adding, Subtracting, Division, and Multiplying</li>
<li>Computer Literate</li>
<li>Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs</li>
<li>Reading &amp; comprehension of reference materials, instructions, policies &amp; procedures</li></ul></div>

Airline Customer Service Representative (Korean/Japanese Language) $20/hr

JetBlue

<div>Position Title: Airport Operations Crew (BUF) 
Position Summary:
The Airport Operations Crew provides award-winning customer service to customers in the airport. The crewmember checks in and verifies customers&rsquo; personal identification; tags, lifts, and handles customer luggage; books, sells, and verifies flight reservations; meets and assists with flight arrivals and departures; helps prepare aircraft cabin for departure; coordinates customer boarding and deplaning; assists customers with special needs; and complies with any ad-hoc requests as needed. Individuals must excel at serving customers and be comfortable speaking on a public address system, using computers and airport equipment. 
Essential Functions:<ul><li>
Verify customers&rsquo; personal identification
</li><li>Tag, lift, and handle customer luggage</li><li>
Announce flight arrivals, departures, and pre-boarding information via the public address system</li><li>
Communicate with our customers to keep them constantly informed</li><li>
Offer ancillary products to our customers such as &ldquo;even more speed&rdquo; and &ldquo;even more space&rdquo;</li><li>
Coordinate various duties with coworkers and other departments to ensure proper handling of customers
</li><li>Help prepare aircraft cabin for customer boarding and departure, which includes cleaning of seats, seat-pockets, gallies, lavatories and floor</li><li>
Operation of airport equipment, e.g. customer enplaning/deplaning equipment such a Jet bridge, Turbo way, airstairs, etc.</li><li>
Assist customers with special needs, e.g. customers who need assistance in boarding
</li><li>Crewmembers will be required to perform and/ or rotate through all Airport Operations related functions (gate, ticket counter, etc.)</li><li>
Other duties as assigned</li></ul> 
Minimum Experience and Qualifications:<ul><li>
High School Diploma or General Education Development (GED) Diploma</li><li>
At least eighteen (18) years old</li><li>
One (1) year of customer service or sales experience
</li><li>Strong interpersonal and listening skills
</li><li>Complete fluency in written and spoken English</li><li>
Candidates must complete an assessment that evaluates the job qualifications/characteristics of Adaptability, Customer Service, and Safety Orientation using AI- or statistically-based scoring</li><li>
Must be able to adhere to JetBlue Uniform Policy Manual Standards</li><li>
Able to travel and/or work variable hours, flexible shifts, including holidays and weekends</li><li>
Experience using a mouse, computer, keyboard and basic word processing, email and office applications</li><li>
Must be able to use handheld radios and microphones to communicate with operations and make all terminal announcements</li><li>
Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge</li><li>
Experience performing under pressure and within fixed time constraints</li><li>
Depending upon location, may need to possess and maintain a valid Driver License and a driving record that meets JetBlue Airways&rsquo; insurance standards</li><li>
Depending on location, may need to acquire and maintain a United States Customs Clearance</li><li>
Available for occasional overnight travel (10%)</li><li>
Able to make occasional trips to other locations for training or temporary assignment</li><li>
Must pass a pre-employment drug test</li><li>
Must be legally eligible to work in the country in which the position is located</li><li>
Authorization to work in the US is required, this position is not eligible for visa sponsorship</li><li>
For internal candidates, good standing in attendance performance and safety</li></ul> 
Preferred Experience and Qualifications:<ul><li>
Two (2) years of customer service, volunteer experience or sales experience
</li><li>Knowledge of customer service principles and practices strongly
</li><li>Experience working with various forms of payment (cash, credit cards, travelers checks, etc.)</li><li>
Previous airline experience
</li><li>Bilingual skills</li></ul> 
Crewmember Expectations:<ul><li>
Regular attendance and punctuality</li><li>
Ability to work flexible hours including holidays/ weekends/ and overnight shifts</li><li>
Able to maintain a professional appearance</li><li>
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft</li><li>
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun</li><li>
Promote JetBlue&rsquo;s #1 value of safety as a Safety Ambassador, supporting JetBlue&rsquo;s Safety Management System (SMS) components, Safety Policy and behavioral standards</li><li>
Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue&rsquo;s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
</li><li>Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
</li><li>Uphold JetBlue&rsquo;s safety performance metric goals and understand how they relate to their duties and responsibilities
</li><li>The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.</li></ul> 
Equipment:<ul><li>
Computer and other office equipment</li><li>
Public Address System</li><li>
Jet bridge and/or air stairs (customer enplaning/deplaning equipment)</li><li>
Handheld radios</li><li>
Free-standing computer kiosks used to identify and process customer reservations</li><li>
Light Emitting Diode (LED) screens and signs</li></ul> 
Work Environment:<ul><li>
Airport environment</li><li>
Subject to weather and elevated noise levels within airports</li><li>
Ability to stand for an extended period of time</li><li>
Mandatory over-time may be required to cover irregular operations which occasionally cause extended work days</li></ul> 
Physical Effort:<ul><li>
Moderate physical activity required by handling objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance of other people or tools.</li></ul> 
Compensation:<ul><li>
The base pay for this role starts at $18.15 per hour. Base pay is one component of JetBlue&rsquo;s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.</li></ul></div>

Airport Operations Crew

Huntleigh USA

<div>Now Hiring: Passenger Services Agent 
Company: Huntleigh USA 
Location: Huntsville International Airport 
Pay Rate: $14.50 per hr. 
Shift: FULL TIME, 4:00 PM to 12:30 AM (may vary based on flight schedules)
<h3 class="jobSectionHeader">Join Our Team</h3>
Huntleigh USA is hiring Passenger Service Agents to assist passengers who require wheelchair support at Huntsville International Airport (HSV). This is a fast-paced role where safety, customer service, and teamwork are essential.
<h3 class="jobSectionHeader">Key Responsibilities</h3>
<ul><li>Safely transport passengers needing wheelchair assistance</li><li>
Provide directions, assistance, and positive customer service</li><li>
Coordinate with dispatchers and gate agents</li><li>
Complete wheelchair logs and incident reports</li><li>
Perform other duties as assigned</li></ul>
<h3 class="jobSectionHeader">Requirements</h3>
<ul><li>High School Diploma or GED</li><li>
Must pass drug and alcohol testing</li><li>
Ability to lift, carry, or hold 75 lbs</li><li>
Reliable transportation and phone</li><li>
Complete Huntleigh and airline training</li></ul>
<h3 class="jobSectionHeader">Physical / Work Conditions</h3>
<ul><li>Standing, bending, squatting, and lifting throughout shift</li><li>
Indoors, fast-paced airport environment</li></ul>
Apply Today &ndash; Immediate Openings Available!</div>

PASSENGER SERVICES AGENT

Korean Air

<div>
 
 Korean Air, established in 1969, is South Korea's largest airline and a leading global carrier. Renowned for its excellence in flight services, commitment to safety, and innovation, Korean Air continues to advance the aviation industry while promoting Korean culture and hospitality worldwide.
 
 
 Korean Air is seeking motivated and talented individuals to fill the full-time contract position of Passenger Traffic Agent in our Seattle&ndash;Tacoma International Airport office.
 
 
 
 
 
 1. About the Job
 
 <ul>
 <li>
 
 Position:
 
 &nbsp;Passenger Traffic Agent
 </li>
 <li>
 
 Location:
 
 &nbsp;Seattle&ndash;Tacoma International Airport
 </li>
 <li>
 
 Job Type:
 
 &nbsp;Full-Time, Contract
 </li>
 </ul>
 
 
 
 
 2. Job Description/Responsibilities
 
 <ul>
 <li>
 Provide top quality customer service to passengers at Seattle&ndash;Tacoma International Airport
 </li>
 <li>
 Perform arrival duties such as supervising the transfer of baggage, translating Customs and Border Protection interviews, supervising the cleaning of the aircraft, escorting passengers with special needs, etc.
 </li>
 <li>
 Perform departure duties such as check-in, ticketing, reservations, gate services, overseeing baggage assortment and loading, ramp service, weights and balances (load) control, etc.
 </li>
 <li>
 Comply with all federal, state, and airport authority security requirements and Korean Air&rsquo;s policies.
 </li>
 <li>
 Handle any necessary report generation and any general administration tasks.
 </li>
 <li>
 Perform all other duties assigned or delegated by managers.
 </li>
 </ul>
 
 
 
 
 3. Requirements and Preferred Qualifications
 
 <ul>
 <li>
 Must be legally authorized to work in the U.S. without sponsorship
 </li>
 <li>
 Must be able to work on days, evenings, weekends and holidays
 </li>
 <li>
 Previous airline customer service experience welcomed and preferred
 </li>
 </ul>
 
 
 
 
 4. Benefits
 
 <ul>
 <li>
 Discounted airline tickets
 </li>
 <li>
 Medical, dental, and vision insurance
 </li>
 <li>
 401k (After 1 year of hire)
 </li>
 <li>
 Flexible Spending Account
 </li>
 <li>
 Paid Vacation and holidays
 </li>
 </ul>
 
 
 
 
 5. Other
 
 <ul>
 <li>
 Only qualified applicants will be contacted
 </li>
 </ul>
 
 
 
</div>

Passenger Traffic Agent

Search 583+ Gate agent jobs near you this June. New roles added regularly across leading industries. Apply today.