gate agent

Delta Air Lines

<div>
 <strong>
  How You'll Help Us Keep Climbing (Overview &amp; Key Responsibilities)
  <br/>
  <br/>
 </strong>
 <strong>
  Internal Movement Eligibility
  <br/>
  <br/>
 </strong>
 Internal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet all eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration.
 <br/>
 <br/>
 At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience.
 <br/>
 <br/>
 Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Ticket/Gate Agent, you will be the first to greet our customers, guide them to where they need to go, and assist them on the computer with their ticketing and baggage check-in process.
 <br/>
 <br/>
 This position is an entry-level position. Our leaders provide mentorship to help advance your career!
 <br/>
 <br/>
 Watch this job preview to learn more about benefits and responsibilities of this career opportunity at Delta.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Our agents understand the demands of air travel and are determined to make the experience as smooth and enjoyable as possible for our customers by helping with routing, trip planning, and gate boarding. Responsibilities include:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Owning the check-in process, boarding process, and seat availability, including making gate announcements and ensuring customers have the accurate travel documentation
  </li>
  <li>
   Tagging and lifting baggage from scales to conveyor belts. Some bags will weigh up to 70 pounds
  </li>
  <li>
   Operating loading bridges
  </li>
  <li>
   Opening, closing, and securing aircraft doors
  </li>
  <li>
   Escorting unaccompanied minors and disabled passengers throughout the airport
   <br/>
   <br/>
  </li>
 </ul>
 Scheduling is based on operational needs. Shifts range from early morning to overnight. Each station is different based on its individual flight schedule. You will also work between 20 and 40 hours per week based on your seniority.
 <br/>
 <br/>
 <em>
  Delta Air Lines will never ask candidates for money throughout our recruitment process, including for any pre-employment screenings. All email communications with Delta&rsquo;s recruitment team will come from a Delta email domain. If you have any questions about the legitimacy of an outreach from Delta&rsquo;s recruitment team, you can contact
 </em>
 <em>
  candidatecare@delta.com
 </em>
 <em>
  .
  <br/>
  <br/>
 </em>
 <strong>
  What You Need To Succeed (Minimum Qualifications)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Consistently prioritizes safety and security of self, others, and personal data
  </li>
  <li>
   Embrace diverse people, thinking, and styles
  </li>
  <li>
   Possesses a high school diploma, GED, or high school equivalency
  </li>
  <li>
   Is at least 18 years of age and has authorization to work in the United States
  </li>
  <li>
   Proficiency in English
  </li>
  <li>
   Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation
  </li>
  <li>
   Possess basic digital literacy
  </li>
  <li>
   Pass a physical ability test (PAT). You can prepare for the PAT by watching this video
  </li>
  <li>
   Pass a Customer Service Assessment
  </li>
  <li>
   Ability to hold airport specific requirements such as a SIDA Badge and Customs Seal
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Will Give You a Competitive Edge (Preferred Qualifications)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   N/A
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits And Perks To Help You Keep Climbing
  <br/>
  <br/>
 </strong>
 Our culture is rooted in a shared dedication to living our values &ndash; Care, Integrity, Resilience and Servant Leadership &ndash; every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
 <br/>
 <br/>
 <ul>
  <li>
   Competitive salary, industry-leading pro&filig;t sharing program, and performance incentives.
  </li>
  <li>
   401(k) with generous company contributions up to 9%.
  </li>
  <li>
   New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 &ndash; March 31).
  </li>
  <li>
   In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period.
  </li>
  <li>
   10 paid holidays per calendar year.
  </li>
  <li>
   Birthing parents are eligible for 12-weeks of paid maternity/parental leave.
  </li>
  <li>
   Non-birthing parents are eligible for 2-weeks of paid parental leave.
  </li>
  <li>
   Comprehensive health bene&filig;ts including medical, dental, vision, short/long term disability and life insurance bene&filig;ts.
  </li>
  <li>
   Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
  </li>
  <li>
   Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
  </li>
  <li>
   Domestic and International space-available flight privileges for employees and eligible family members.
  </li>
  <li>
   Career development programs to achieve your long-term career goals.
  </li>
  <li>
   World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
  </li>
  <li>
   Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.
  </li>
  <li>
   Recognition rewards and awards through the platform Unstoppable Together.
  </li>
  <li>
   Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.
  </li>
 </ul>
</div>


Ticket/Gate Agent (Customer Service Agent) - STL

<div></div><div><div><div><div><div><div><b>UNITED STATES, MASSACHUSETTS, BOSTON</b></div><b><br>
 </b><div></div><div><b>AIRPORT CUSTOMER SERVICE</b></div><b><br>
 </b><div></div><div><b>17-MAR-2026</b></div><b><br>
 </b><div></div><div><b>REF #: 31897</b></div><b><br>
 </b><div></div><div><b>LINKEDIN TAG: #LI-LR3</b></div><b><br>
 </b><div></div><div><b>STARTING PAY: $22.72 PER HOUR
</b></div></div></div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>HOW YOU'LL HELP US KEEP CLIMBING (OVERVIEW &amp; KEY RESPONSIBILITIES)</b></h3>
</div></div><div><p><b>Internal Movement Eligibility</b></p>
<p>Internal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet all eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration.</p>
At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience.
<p>Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Ticket/Gate Agent, you will be the first to greet our customers, guide them to where they need to go, and assist them on the computer with their ticketing and baggage check-in process.</p>
<p>This position is an entry-level position. Our leaders provide mentorship to help advance your career!</p>
<p>Watch this job preview to learn more about benefits and responsibilities of this career opportunity at Delta.</p>
<p><b>Our agents understand the demands of air travel and are determined to make the experience as smooth and enjoyable as possible for our customers by helping with routing, trip planning, and gate boarding. Responsibilities include:</b></p>
<ul><li>Owning the check-in process, boarding process, and seat availability, including making gate announcements and ensuring customers have the accurate travel documentation</li>
<li>Tagging and lifting baggage from scales to conveyor belts. Some bags will weigh up to 70 pounds</li>
<li>Operating loading bridges</li>
<li>Opening, closing, and securing aircraft doors</li>
<li>Escorting unaccompanied minors and disabled passengers throughout the airport</li>
</ul><p>Scheduling is based on operational needs. Shifts range from early morning to overnight. Each station is different based on its individual flight schedule. You will also work between 20 and 40 hours per week based on your seniority.</p>
<p><i>Delta Air Lines will never ask candidates for money throughout our recruitment process, including for any pre-employment screenings. All email communications with Delta&rsquo;s recruitment team will come from a Delta email domain. If you have any questions about the legitimacy of an outreach from Delta&rsquo;s recruitment team, you can contact </i><i>candidatecare@delta.com</i><i>.</i></p>
</div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>BENEFITS AND PERKS TO HELP YOU KEEP CLIMBING</b></h3>
</div></div><div><div>Our culture is rooted in a shared dedication to living our values &ndash; Care, Integrity, Resilience and Servant Leadership &ndash; every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:<br>
</div><div><ul><li>
Competitive salary, industry-leading proﬁt sharing program, and performance incentives.</li><li>
401(k) with generous company contributions up to 9%.</li><li>
New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 &ndash; March 31).</li><li>
In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period.</li><li>
10 paid holidays per calendar year.</li><li>
Birthing parents are eligible for 12-weeks of paid maternity/parental leave.</li><li>
Non-birthing parents are eligible for 2-weeks of paid parental leave.</li><li>
Comprehensive health beneﬁts including medical, dental, vision, short/long term disability and life insurance beneﬁts.</li><li>
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.</li><li>
Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.</li><li>
Domestic and International space-available flight privileges for employees and eligible family members.</li><li>
Career development programs to achieve your long-term career goals.</li><li>
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.</li><li>
Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.</li><li>
Recognition rewards and awards through the platform Unstoppable Together.</li><li>
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.</li></ul></div><div></div>
</div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)</b></h3>
</div></div><div><ul><li>Consistently prioritizes safety and security of self, others, and personal data</li>
<li>Embrace diverse people, thinking, and styles</li>
<li>Possesses a high school diploma, GED, or high school equivalency</li>
<li>Is at least 18 years of age and has authorization to work in the United States</li>
<li>Proficiency in English</li>
<li>Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation</li>
<li>Possess basic digital literacy</li>
<li>Pass a physical ability test (PAT). You can prepare for the PAT by watching this video</li>
<li>Pass a Customer Service Assessment</li>
<li>Ability to hold airport specific requirements such as a SIDA Badge and Customs Seal</li>
</ul><div><div>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</div></div>
</div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)</b></h3>
</div></div><div><ul><li>N/A</li></ul></div></div></div></div><p></p>

Ticket/Gate Agent (Customer Service Agent) - BOS

Menzies Aviation

<div><p><b>Overview</b></p>
<p>
People. Passion. Pride. This is what has driven our teams since 1833.</p>
<p>
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.</p>
<p>
But at the heart of our business is our people.</p>
<p><b>
Role Purpose</b></p>
<p>
The Customer Service Agent will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with their issues in the airport.</p>
<p>
This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct.</p>
<p><b>
What you will be doing</b></p>
<ul>
<li>Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport, be enthusiastic and keep a positive attitude while offering assistance.</li>
<li>Host self-service kiosks and verify passengers&rsquo; documents prior to boarding aircraft,</li>
<li>Interpret identification labels along with baggage and cargo routing tags.</li>
<li>Ensure that all work areas are organized and functional (check-in, lobby, gate, baggage).</li>
<li>Other responsibilities in the gate area include making announcements, checking baggage, and assigning seats.</li>
</ul>
<p><b>*Must have a flexible schedule*</b></p>
<p>
Would you like to see more detail on the accountabilities of the role? Please see the following job description for further information.</p>
<p><b>
Safety, Security, Wellbeing and Compliance:</b></p>
<p>
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.</p>
<p>
Please see the attached job description for further details on safety, security, wellbeing &amp; compliance.</p>
<p><b>
What we are looking for:</b></p>
<ul>
<li>Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.</li>
<li>Bilingual English/Spanish is a plus.</li>
<li>Computer skills are required as you will be using computer-based systems to perform some of your primary job duties.</li>
<li>Ability to proficiently read, write and speak English, excellent communication skills</li>
<li>Must be able to stand for long periods of time at the ticket counter and gate check-in areas.</li>
<li>Able to stand for long periods of time at the ticket counter and gate check-in areas.</li>
<li>Must pass pre-employment drug screen.</li>
</ul>
<p>Would you like to see more detail on what we are looking for? Please see the following job description for further information.</p>
<p><b>
Diversity</b></p>
<p>
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.</p>
<p>
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.</p>
<p>
As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.</p>
<p><b>
Application Instructions</b></p>
<p>
Is this role ticking all the boxes for you? If so, please click apply now!</p></div>

Passenger Service Agent / Part Time (Bilingual)

Alliance Ground International

<div><p><b>Job Description:</b></p><p></p><p>
From check-in and bag drop, to boarding gates and arrivals. As a Part-Time Passenger Service Agent servicing a brand new carrier, you&rsquo;ll ensure our traveling customers are kept well-informed and are in the right place at the right time. Following safety, security, and airline-specific procedures, you&rsquo;ll put our customers, and their customers&rsquo; needs at the heart of everything our AGI Passenger Service Agents do. This is a customer-facing role with a goal to providing first-class customer service to each traveler we encounter. If you are friendly, outgoing focusing on outstanding customer service, then let your career take off with AGI as a Passenger Service Agent!<br>
<br>
Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 62+ airports across the U.S. and Canada. We are the home to over 13,000 team members supporting over 1.5B Kilos and over 400K departures. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.<br>
<br>
Job Responsibilities:</p><ul><li>
Provide exceptional customer service as per AGI and airline specific standards to ensure customer satisfaction at every step of their journey.
</li><li>Always ensure safety and security is never compromised.</li><li>
Handle customer interaction with class in an efficient, effective, and professional manner at the ticket counter and gate.</li><li>
Make and assist with reservations, preparation, and issuance of tickets and itineraries, computation of fares, issuance of refunds, baggage checking, and collection of excess baggage charges.</li><li>
Patiently and empathetically handle customer concerns and complaints regarding ticketing and baggage handling, perform lost and found activities, initiate tracing procedures for lost passenger baggage, process claims for damaged or lost baggage and personal articles, prepare and maintain required records and reports of lost and found activities.</li><li>
Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise, providing passengers with general travel information.</li><li>
Meet aircraft at gate or loading area, perform duties in the departure lounges or at boarding gates when enplaning and deplaning passengers, check passenger tickets and documents for validity, and complete all necessary arrangements for accommodating passengers&rsquo; reservations, standbys, and their luggage.</li><li>
Determine flight close-out time and prepare, complete, and check various flight forms for accuracy and complete post-departure procedures.</li><li>
Responsible for all flight movement messages between the gate, ground handling team, flight crew, and airport vendors.</li><li>
Follow procedures for passengers with regards to the acceptance of Dangerous Goods.</li></ul><p></p><p>
Safety, Security and Compliance:</p><p></p><p>
All AGI Team members have a responsibility and duty while at work to:</p><ul><li>
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.</li><li>
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.</li><li>
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.</li><li>
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.</li><li>
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.</li><li>
Conduct work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.</li><li>
Fully understand AGI Health &amp; Safety and Security policies.</li><li>
Attend training courses as may be required by AGI.</li></ul><p></p><p>
Physical Requirements:</p><ul><li>
Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.</li><li>
Must be able to stand for extended periods of time.</li><li>
Must be able to carry heavy items up and down jetway stairs.</li><li>
Must be alert to moving vehicles, equipment, or aircraft and must be able to use radio equipment.</li></ul><p></p><p>
Knowledge, Skills, and Abilities:</p><p></p><p><b>
Scheduling: </b>For this contract, the schedule will be Tuesday, Thursday, Sunday to start. Increasing to Tuesday, Thursday, Saturday, Sunday shortly after March 1. Evening availability on ALL of these days is required.</p><p><b>
Language: </b>For this contract, Vietnamese-speaking proficiency is preferred, but not required.</p><p><b>
Appearance:</b> Must be willing to wear uniform and insignia as prescribed by AGI. Personal appearance and grooming must present a favorable corporate image.</p><p><b>
Good communication skills:</b><b> </b>Passenger Service Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, customers, and other ground crew to coordinate the movement of passengers and handling of equipment and baggage. Tolerate and answer repetitious questions from passengers in a friendly, outgoing manner. Ability to speak and be understood in giving directions/information to passengers verbally and/or via overhead announcement systems both in Mandarin and English.</p><p><b>
Computer skills: </b>Passenger Service agents are required to use computer systems daily.</p><p><b>
Critical thinking skills:</b> Agent may be called upon to troubleshoot issues to assist passengers with reservation issues, process excess baggage fees correctly, verify required visa documentation, etc.</p><p><b>
Basic math skills:</b> Must be able to process payment transactions for flight/seat upgrades, excess baggage fees, etc.</p><p><b>
Time management skills:</b> Passenger Service agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment. Must report to work on a regular and timely basis.</p><p></p><p>
Qualifications:</p><ul><li><b>
Must have reliable transportation.</b></li><li><b>
Vietnamese Speaking Proficiency is strongly preferred.</b></li><li>
Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.</li><li>
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.</li><li>
Must complete SIDA training to obtain airport authority identification security.</li><li>
Preferred Qualifications - One+ year of relevant experience. Airline experience is preferred, and previous face-to-face customer service experience is also a plus.</li></ul><p></p><p>
AGI offers a comprehensive benefit package for all employees, including paid time off, medical/vision/dental to even our part-time employees, company-matched 401k, paid parking/public transit cards, and more! AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises.</p><p></p><p>
The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!</p><p></p><p>
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.</p><p></p><p>
18.00 per hour</p><p>
19.00 per hour for Vietnamese-speaking</p><p></p><p>
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.</p></div>

Part-Time Passenger Service Agent

<div><p><b>Overview</b></p>
<p>
People. Passion. Pride. This is what has driven our teams since 1833.</p>
<p>
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.</p>
<p>
But at the heart of our business is our people.</p>
<p><b>
Role Purpose</b></p>
<p>
The Customer Service Agent will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with their issues in the airport.</p>
<p>
This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct.</p>
<p><b>
What you will be doing</b></p>
<ul>
<li>Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport, be enthusiastic and keep a positive attitude while offering assistance.</li>
<li>Host self-service kiosks and verify passengers&rsquo; documents prior to boarding aircrafts</li>
<li>Interpret identification labels along with baggage and cargo routing tags.</li>
<li>Ensure that all work areas are organized and functional (check-in, lobby, gate, baggage).</li>
<li>Other responsibilities in the gate area include making announcements, checking baggage, and assigning seats.</li>
</ul>
<p><b>Alaska Airlines Side</b></p>
<p><b>
Shift: 11:00-12:00 and 14:30 - 1500</b></p>
<p>
Would you like to see more detail on the accountabilities of the role? Please see the following job description for further information.</p>
<p><b>
Safety, Security, Wellbeing and Compliance:</b></p>
<p>
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.</p>
<p>
Please see the attached job description for further details on safety, security, wellbeing &amp; compliance.</p>
<p><b>
What we are looking for:</b></p>
<ul>
<li>Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.</li>
<li>Computer skills are required as you will be using computer-based systems to perform some of your primary job duties.</li>
<li>Ability to proficiently read, write and speak English, excellent communication skills</li>
<li>Must have a positive, can-do, upbeat personality, able to remain calm under pressure.</li>
<li>Able to stand for long periods of time at the ticket counter and gate check-in areas.</li>
</ul>
<p>Would you like to see more detail on what we are looking for? Please see the following job description for further information</p>
<p><b>
Qualifications</b></p>
<ul>
<li>Must be at least 18 years of age</li>
<li>Must pass a pre-employment drug screen</li>
<li>Ability to proficiently read, write and speak English</li>
<li>Must be comfortable lifting/moving up to 70lbs of cargo and baggage</li>
<li>Must be able to stand for long periods of time at the ticket counter and gate check-in areas</li>
<li>Must pass FBI background check and obtain US Customs seal</li>
<li>Must be available and flexible to work variable shifts including weekends and holidays</li>
<li>Prior Customer Service Experience Strongly Preferred</li>
<li>Intermediate Computer Skills Required</li>
</ul>
<p><b>Knowledge, Skills, and Abilities</b></p>
<ul>
<li>Ability to learn quickly</li>
<li>Ability to understand and carry out oral and written instructions and request clarification when needed</li>
<li>Strong interpersonal skills</li>
<li>Ability to work as part of a team</li>
<li>Ability to build relationships</li>
</ul>
<p><b>Benefits</b></p>
<ul>
<li>Advancement Opportunities</li>
<li>Medical, Dental, Vision</li>
<li>401K, STD, LTD, and more</li>
<li>Paid Training</li>
<li>Paid Parking</li>
<li>Uniform Provided</li>
<li>$15.00 /hour</li>
</ul>
<p><b>Diversity</b></p>
<p>
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.</p>
<p>
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.</p>
<p>
As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.</p><p><br>
<b>
Application Instructions</b></p>
<p>
Is this role ticking all the boxes for you? If so, please click apply now!</p></div>

Passenger Service Agent / Part-Time

Maximus Global Services

<div>
 Join us for a JOB FAIR on February 26, 2026!!!An opportunity to interview for the open positions and start the new hire process, if chosen?
 <br/>
 <br/>
 LOCATION:
 <br/>
 <br/>
 Holiday Inn and Suites Atlanta Airport-North -
 <br/>
 <br/>
 1380 Virginia Avenue, Atlanta, GA 30344
 <br/>
 <br/>
 <ul>
  <li>
   Please bring two forms of identification.
   <br/>
   <br/>
  </li>
 </ul>
 We are seeking for Passenger Service Agent to p
 <br/>
 <br/>
 rovide check-in services for passengers, ensuring that all security procedures are met. Exhibiting exceptional customer service and communication skills. Process passenger luggage and claims. Serve as gate agent for the outbound flight, including boarding of passengers.
 <br/>
 <br/>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Paid Time Off (for FT positions)
  </li>
  <li>
   Paid Training
  </li>
  <li>
   401(k) Retirement Plan
  </li>
  <li>
   Medical, dental, vision benefits
  </li>
  <li>
   Referral Bonus
  </li>
  <li>
   Recognition and Rewards Program
  </li>
  <li>
   Career growth
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Essential Functions
  <br/>
  <br/>
 </strong>
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 <br/>
 <br/>
 <ul>
  <li>
   Working at the front counter assisting passengers with check-in. Using the airline system, issues tickets, create or change reservations and provides flight information. Will solve ticket-related travel problems.
  </li>
  <li>
   Check-in the passenger baggage using the airline internal baggage system. Will provide assistance and handle baggage claims for inbound and outbound flights.
  </li>
  <li>
   Review all necessary documentation to travel, following all regulations and security procedures, including company and government agencies regulations.
   <br/>
   <br/>
  </li>
 </ul>
 Competencies
 <br/>
 <br/>
 <ul>
  <li>
   Teamwork Orientation
  </li>
  <li>
   Stress Management
  </li>
  <li>
   Ethical Conduct
  </li>
  <li>
   Good Communication
  </li>
  <li>
   Customer/Client Focus
   <br/>
   <br/>
  </li>
 </ul>
 Work Environment
 <br/>
 <br/>
 This job operates at an airport setting
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 <br/>
 (inside terminal).
 <br/>
 <br/>
 Physical Demands
 <br/>
 <br/>
 This position is very active and requires stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Occasionally bend/twist at waist/knees/neck, pulling and pushing to perform various duties. The employee occasionally lift and/or move up to 70 pounds
 <br/>
 <br/>
 or more.
 <br/>
 <br/>
 Position Type and Expected Hours of Work
 <br/>
 <br/>
 This is a full-time or part-time position. Days and hours of work varied from Monday through Sunday, with different shifts (service provided to customers is 24/7).
 <br/>
 <br/>
 <strong>
  Required Education And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or GED.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Eligibility Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must exhibit exceptional customer service
  </li>
  <li>
   As a condition of employment, employee must successfully complete a background investigation.
  </li>
  <li>
   Must be able to read, write and speak English, Hindu or Arabic.
  </li>
  <li>
   Maintain a relationship with both employees and clients
  </li>
  <li>
   Must possess effective interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
  </li>
  <li>
   Must be able to read and understand all operating and airport procedures and instructions.
  </li>
  <li>
   Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)
  </li>
  <li>
   Great grooming and presentation
  </li>
 </ul>
</div>


Passenger Service Agent - JOB FAIR! FEB 26, 2026 (HOLIDAY INN)

American Airlines

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><div><p>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Why you'll love this job</b></h2></div><div><p><br>
The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $22.04 per hour.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2></div><div><ul><li><p><b>
These are the essential functions of the job</b><br>
<br>
<i>This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.</i></p></li><li>
Issue, reissue and refund passenger tickets</li><li>
Book, ticket and confirm flight reservations</li><li>
Rebook passengers on oversold flights and during irregular operations</li><li>
Perform passenger check-in and passenger seat assignment (except curbside), rectify oversold seat assignments, and issue upgrades</li><li>
Issue vouchers and/or coordinate with contractors for passenger hotel accommodations, meals and transportation; coordinate refuel and refresh</li><li>
Perform passenger boarding, including ticket lift and/or boarding pass lift/verification</li><li>
Operate gate reader/scanner and associated duties to include pre-boarding, monitoring/checking carryon baggage and exit row criteria</li><li>
Operate jetways/bridges for purposes of boarding and deplaning passengers</li><li>
Make boarding and departure gate announcements</li><li>
Deliver domestic/international flight documents</li><li>
Perform passenger service flight close-out procedures</li><li>
Accept, check and tag passengers&rsquo; baggage at resolution centers, full-service ticket counters, and first class ticket counters</li><li>
Maintain timeline of flight boarding process</li><li>
Perform customer service on the job training</li><li>
Process and complete credit card baggage transactions at kiosks in the ticket counter area and activation stations</li><li>
Assist passengers with self-service kiosk check-in and kiosk baggage processing at ticket counters</li><li>
Queue lines at ticket counter kiosks and ticket counters</li><li>
Clear/verify international documents at kiosk in the ticket counter area and activation stations</li><li>
Accept and activate passengers&rsquo; self-tagged bags at activation stations</li><li>
Assist customers needing special assistance or in-station; assist boarding, deplaning and transporting non-ambulatory passengers, special assist passengers, and/or unaccompanied minors</li><li>
Perform customer service work associated with handling regional flights and contractor/ground handling agreements or contracts</li><li>
Have regular and predictable attendance on site, including satisfying any mandatory overtime requirements.</li><li>
Respond and assist during security and/or emergency situations</li><li>
Provide connecting passengers with gate information</li><li>
Provide quality customer service in a professional manner and in accordance with American&rsquo;s guidelines.</li><li>
Adhere to company policies, procedures, and performance standards.</li><li>
Complete job-relevant trainings</li><li>
Adhere to government regulations (e.g. DOT, FAA, TSA)</li><li>
Use multiple internal resources/systems including during customer interactions</li><li>
Wear uniforms as required by company policy</li></ul><p></p><ul><li><br>
Reasonable accommodations may be made for qualifying individuals with disabilities.<br>
</li></ul><p><br>
<b>Depending on your airport size, you may also do the following:</b>
</p><p>Perform Passenger Operation Control functions including air to ground communication as well as Tower functions Assist international passengers through customs/immigration, including baggage recheck Deliver boarding passes, international flight documents and customs/immigration forms</p></div></div><div><div><h2 class="jobSectionHeader"><b><br>
All you'll need for success</b></h2></div><div><p><b>
Minimum Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
High school diploma or GED or international equivalent</li><li>
Bilingual language skills required in some locations</li><li>
Applicable valid driver&rsquo;s license as required by local authorities</li><li>
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable</li><li>
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable</li><li>
Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements</li><li>
Must be authorized to work in the U.S.</li></ul><p></p><p><b><br>
Preferred Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
Working knowledge of Sabre or any other Passenger Service System</li><li>
Previous face to face Customer Service experience</li><li>
Working in a fast pace environment</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
What you'll get</b></h2></div><div><p>
Feel free to take advantage of all that American Airlines has to offer:</p><ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Feel free to be yourself at American</b></h2></div><div><p>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.<br>
<br>
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p></div></div></div>

Customer Service Agent Full Time

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