general office dispatcher

United Mechanical

<div>About Us: 
Donohue Commercial Service, has been a trusted provider of HVAC mechanical services to the commercial and industrial sectors since 1976. We specialize in preventative maintenance, offering customized service programs that minimize HVAC failures and reduce energy consumption. Our team is committed to delivering quality service with integrity, honesty, and fairness.
Position Overview: 
We are seeking a reliable and organized Dispatcher/Office Clerk to join our team. This dual-role position involves coordinating service calls and providing general office support to ensure efficient operations.
Key Responsibilities:
Dispatcher Duties:<ul><li>
Receive and prioritize service requests from clients.</li><li>
Schedule and dispatch technicians to service calls.</li><li>
Maintain accurate records of service activities and client interactions.</li><li>
Communicate effectively with clients and technicians to ensure timely service delivery.</li></ul>
Office Clerk Duties:<ul><li>
Answer and direct phone calls in a professional manner.</li><li>
Assist with filing, data entry, and maintaining office supplies.</li><li>
Prepare and process service-related documentation.</li><li>
Support administrative staff with various tasks as needed.</li></ul>
Qualifications:<ul><li>
High school diploma or equivalent; additional education or certifications in office administration is a plus.</li><li>
Previous experience in dispatching or office administration, preferably in a mechanical or service-oriented environment.</li><li>
Strong organizational and multitasking skills.</li><li>
Excellent communication skills, both verbal and written.</li><li>
Proficiency in Microsoft Office Suite and basic office equipment.</li><li>
Ability to work independently and as part of a team.</li></ul>
Preferred &ndash; Not Required Skills:<ul><li>
Understanding of mechanical systems in order to make appropriate decisions in scheduling all types of work.</li><li>
Knowledge of ValueBuilder accounting and service software.</li></ul>
Donohue Commercial Service offers an excellent benefits package which includes Medical, Dental, Vision, Life Insurance, 401(k), PTO and more - after 60 days of employment.
How to Apply: 
If you are a motivated individual with a passion for customer service and administrative support, we encourage you to apply. Please submit your resume to zach.willoughby@donohuecommercial.com 
#hc228351</div>

Dispatcher / Office Clerk

Coleman Towing

Coleman Motor Company, Inc.Dispatcher / Office Associate Fredericksburg, Virginia Full-Time | Hourly | On-Site | Essential PersonnelColeman Motor Company, Inc. is hiring a Dispatcher / Office Associate for our Fredericksburg, Virginia location. This is a fast-paced, high-responsibility position supporting towing, recovery, roadside service, dispatch operations, billing, and general office administration throughout the Commonwealth of Virginia.We are looking for someone who can stay calm under pressure, communicate clearly, multitask efficiently, and help keep our operations moving with accuracy and professionalism. This role is ideal for someone who understands urgency, customer service, office organization, and the importance of getting the right truck and the right operator assigned as quickly as possible while also supporting billing and administrative functions.This is not just a call-answering position. This is a real-time operations and office role that supports customers, motorists, law enforcement, emergency services, drivers, vendors, and internal staff in a demanding dispatch environment.Position SummaryThe Dispatcher / Office Associate is responsible for coordinating service calls, prioritizing emergency and non-emergency requests, communicating with drivers and customers, monitoring activity, maintaining accurate records, and supporting office functions including billing and accounts-related procedures. This position plays a key role in ensuring timely response, proper documentation, accurate invoicing, and professional communication across all aspects of company operations.Because Coleman Motor Company supports emergency response and roadway incident management, this position is considered essential personnel. Employees in this role may be required to report to work during emergencies, severe weather, staffing shortages, or high-call-volume events.Key Responsibilities<ul><li>Answer and manage a high volume of incoming calls in a professional, efficient manner</li><li>Dispatch towing, recovery, roadside, and support services based on priority, location, truck capability, and driver availability</li><li>Prioritize emergency and non-emergency calls and accurately relay critical information</li><li>Communicate with customers, drivers, law enforcement, fire/EMS, motor clubs, insurance representatives, vendors, and management</li><li>Monitor dispatch activity, GPS/truck movement, traffic conditions, and call progress</li><li>Enter and maintain accurate job details, notes, updates, and records within Towbook and related office systems</li><li>Track service calls from intake through completion and update customers as needed</li><li>Prepare invoices, assist with billing procedures, and support accounts receivable processes</li><li>Assist with payment posting, account follow-up, collections communication, and general accounts receivable tracking</li><li>Support accounts payable functions, including invoice review, coding support, and general vendor payment procedures</li><li>Help maintain accurate financial and administrative records in coordination with office management</li><li>Prepare reports, spreadsheets, daily logs, paperwork, and correspondence</li><li>Support general office operations including filing, mail handling, document preparation, and administrative follow-up</li><li>Handle complaints, questions, and service inquiries professionally and in accordance with company procedures</li><li>Assist with community outreach, promotions, and other office support tasks as assigned</li><li>Maintain confidentiality and professionalism in all communications and records</li></ul>What We&rsquo;re Looking ForThe strongest candidates for this role will:<ul><li>Think in terms of priority, safety, efficiency, and accuracy</li><li>Be able to manage multiple active calls and office tasks at once</li><li>Communicate clearly and professionally under pressure</li><li>Document information accurately the first time</li><li>Work well independently and as part of a team</li><li>Maintain strong attention to detail in a fast-moving environment</li><li>Be comfortable supporting both dispatch operations and billing/office procedures</li></ul>Minimum Qualifications<ul><li>High school diploma or equivalent</li><li>Strong verbal and written communication skills</li><li>Customer service experience with excellent phone etiquette</li><li>Ability to multitask in a busy office environment</li><li>Strong organizational skills and attention to detail</li><li>Ability to follow verbal and written instructions</li><li>Proficiency in Microsoft Excel and Microsoft Word is required</li><li>General computer proficiency, including email, Outlook, and office software</li><li>Ability to learn dispatch procedures, communications systems, mapping/GPS tools, billing procedures, and company software</li><li>Ability to work on-site in Fredericksburg, Virginia</li></ul>Preferred Qualifications<ul><li>Previous dispatching experience</li><li>Prior experience in towing, recovery, roadside assistance, transportation, logistics, or emergency services</li><li>Experience with accounts receivable, accounts payable, invoicing, and billing procedures</li><li>Experience using QuickBooks is a plus</li><li>Experience using Towbook or similar dispatch software</li><li>Experience working with GPS, mapping, scheduling, or fleet-tracking systems</li><li>Prior insurance, motor club, DMV, lien, storage, or impound-related administrative experience</li><li>Experience handling law enforcement or emergency service communications</li><li>Familiarity with the Fredericksburg, Spotsylvania, Stafford, and surrounding Virginia region</li></ul>Work Environment<ul><li>Fast-paced dispatch and office setting</li><li>High-volume phone and communications environment</li><li>Multi-tasking across active service calls, drivers, customers, billing tasks, and administrative work</li><li>Full-time hourly position with a minimum of 30 hours per week</li><li>Additional hours may be required based on business needs</li><li>Nights, weekends, holidays, inclement weather response, and emergency call support may be required</li></ul>CompensationStarting at $16.00 per hour, to a maximum of $30 per hour with higher pay based on experience.Employment ConditionsEmployment may be contingent upon successful completion of background screening, driving record review, reference checks, and any other position-appropriate pre-employment requirements consistent with applicable law and company policy.Applicants must be authorized to work in the United States without employer sponsorship.This position will require signing applicable onboarding documents, which may include confidentiality and other employment-related agreements.Equal Opportunity EmployerColeman Motor Company, Inc. is committed to equal employment opportunity for all applicants and employees without regard to age, color, disability, gender, genetic information, national origin, political affiliation, race, religion, sex, sexual orientation, pregnancy, veteran status, or other protected status under applicable law.ApplyColeman Motor Company, Inc. 1780 Briscoe Lane Fredericksburg, VA 22401 Phone: 540-785-1500 Email: colemanmotorcompanyinc@gmail.comApplicants should submit a resume. Additional supporting documents may also be provided.Job Types: Full-time, Part-timePay: $16.00 - $30.00 per hourExpected hours: 40.0 per weekBenefits:<ul><li>Employee assistance program</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Parental leave</li><li>Referral program</li></ul>People with a criminal record are encouraged to applyExperience:<ul><li>Microsoft Excel: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Ability to Commute:<ul><li>Fredericksburg, VA 22401 (Required)</li></ul>Work Location: In person

Office Staff and Dispatcher Position

1-Tom-Plumber Johnstown

<div><div><div>Benefits:</div>
<ul><li>401(k)</li>
<li>Dental insurance</li>
<li>Free uniforms</li>
<li>Health insurance</li>
<li>Vision insurance</li>
<li>Competitive salary</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
<li>Wellness resources</li>
</ul></div><div><div> 
Office Manager/Dispatcher Description:
</div><div>The Office Manager will be responsible for employee files, staffing, A/R, A/P, payroll, compliance, and the financial needs of the company while ensuring that the company is on track to meet its financial goals. 
</div><div>Responsibilities:</div>
<ul><li>Review receipts/job notes for accuracy, and completeness.</li>
<li>Communicate and build relationships with staff members, clients, vendors, and other key players.</li>
<li>Process employee payroll and maintain proper records.</li>
<li>Schedule/direct staff in customer intake and schedule customer service calls.</li>
<li>Handle office tasks such as maintaining supplies, compiling data, creating client thank-you notes, assisting with marketing/sales efforts, and general office admin duties.</li>
<li>Answer client calls; provide responses and feedback to clients regarding service queries.</li>
<li>Other duties as assigned.</li>
</ul><div>Qualifications:</div>
<ul><li>High School diploma or equivalent.</li>
<li>Strong customer service skills.</li>
<li>Team player, energetic, positive attitude.</li>
<li>Good time management skills.</li>
<li>Problem solving skills, attention to detail.</li>
<li>Previous administrative office experience.</li>
<li>Excellent verbal and written communication.</li>
<li>Must be self motivated and have a sense of urgency.</li>
</ul>
</div>This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to 1-Tom-Plumber Corporate.</div>

Office Manager/Dispatcher

PCS CRANE SERVICES

Job Title: Administrative Assistant / DispatcherPosition OverviewThe Administrative Assistant / Dispatcher supports the daily operations of the overhead crane service department by coordinating technician schedules, managing service requests, processing documentation, and providing administrative support. This role ensures efficient communication between customers, technicians, and internal staff while maintaining accurate records and contributing to a safe, well‑organized operation.Key ResponsibilitiesDispatching &amp; Scheduling<ul><li>Schedule, dispatch, and track service technicians for inspections, repairs, installations, and emergency calls.</li><li>Prioritize service calls based on urgency, customer needs, and technician availability.</li><li>Communicate job details, site requirements, and safety information to field personnel.</li><li>Monitor technician progress throughout the day and update schedules as needed.</li></ul>Customer Service &amp; Communication<ul><li>Receive and respond to customer requests via phone and email.</li><li>Provide updates on job status, part availability, and estimated completion times.</li><li>Create and maintain service tickets and ensure all customer information is accurately captured.</li></ul>Administrative Support<ul><li>Prepare job packets, inspection forms, purchase orders, and work orders.</li><li>Assist with billing by collecting completed service reports, timesheets, and parts used.</li><li>Maintain service records, inspection certificates, and compliance documentation.</li><li>Manage incoming/outgoing mail, general office tasks, and administrative duties as assigned.</li></ul>Parts &amp; Inventory Coordination<ul><li>Assist in ordering parts and tracking deliveries for upcoming service jobs.</li><li>Communicate with vendors for order status, pricing, and lead times.</li><li>Maintain accurate records of parts usage for service jobs.</li></ul>Safety &amp; Compliance<ul><li>Ensure all technician documentation (JSA&rsquo;s, inspections, certifications) is completed and stored properly.</li><li>Support the service department in tracking OSHA-mandated inspections and reoccurring maintenance schedules.</li></ul>QualificationsRequired<ul><li>Previous administrative or dispatching experience (service industry preferred).</li><li>Strong communication and customer service skills.</li><li>Proficiency in Microsoft Office (Outlook, Excel, Word).</li><li>Ability to multitask and manage changing priorities in a fast-paced environment.</li><li>Strong organizational skills and attention to detail.</li></ul>Preferred<ul><li>Experience in the overhead crane, material handling, or industrial service industry.</li><li>Experience with service management software or ERP systems.</li><li>Basic understanding of mechanical or electrical terminology.</li></ul>Key Competencies<ul><li>Excellent time management</li><li>Problem-solving and critical thinking</li><li>Professional verbal and written communication</li><li>Team collaboration</li><li>Ability to remain calm under pressure</li><li>Strong work ethic and reliability</li></ul>Physical Requirements<ul><li>Ability to sit, stand, and move throughout an office environment.</li><li>Ability to lift up to 20 lbs of office materials (files, documents, small equipment).</li></ul>Pay: $24.91 - $30.00 per hourWork Location: In person

Office Admin and Dispatcher

Allied Universal

<div>Security Dispatch Officer - Full Time<h2 class="jobSectionHeader">
Overview</h2>
Company Overview:
Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.<h2 class="jobSectionHeader">
Job Description</h2>
Allied Universal is Hiring a Security Dispatch Officer to work at a the Branch Office located in San Jose 
Pay Rate: $24.00 / Hour 
2 Shifts: 
Saturday-Tuesday 0000-0800
Wednesday-Sunday 1600-0000 
Requirements:
<ul><li>Active CA Guard Card</li></ul>
<ul><li>Valid State Drivers License of 1 or more years</li></ul>
<ul><li>Security experience of 1 or more years</li></ul>
<ul><li>Intermediate to advanced technology skills</li></ul>
<ul><li>Level 1 Certificate (Power to Arrest and Appropriate Use of Force Certificate)</li></ul> 
<ul><li>Use of personal electronic devices while on duty is prohibited</li></ul> 
Allied Universal&reg; Company, is hiring a Dispatcher. The Dispatcher's primary responsibilities are to acknowledge and dispatch for alarms by using state of the art situation management software. The Dispatcher will also take incident reports over the telephone, conduct preliminary investigations on reports, handle access control issues for an entire corporation, maintain compliance of regulated locations, and immediately report violations to management. This position must be able to multi-task and perform computer data entry while callers are on the phone. The Dispatcher will know all site-specific policies and procedures, and implement emergency response activities as appropriate, while providing superior customer service. The Dispatcher is responsible for fulfilling a variety of needs including all areas of monitoring access, access control, and execution of the systems. 
RESPONSIBILITIES:
<ul><li>Alarm monitoring and response; sound alarms or escalate to police or fire department in case of fire or presence of unauthorized persons as needed</li>
<li>Monitor CCTV cameras, dispatch Professional Security Officers to respond to irregularities</li>
<li>Coordinate after-hours employee escorts to their vehicles, as requested; ensure Security Professional response to provide customer assistance</li>
<li>Provide assistance to customers, employees, and visitors in a courteous and professional manner</li>
<li>Answer phones; operate IP based telephone system</li>
<li>Radio Dispatch; use multi-channel communications, log all calls</li>
<li>Operations support; routing of call information to the appropriate units for handling</li>
<li>Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring and radio systems</li>
<li>Process and evaluate information received from all available sources, and respond with the appropriate communication and dispatch procedures</li>
<li>Make emergency notifications as necessary</li>
<li>Make productivity and cost reduction recommendations to management</li></ul>
QUALIFICATIONS (MUST HAVE):
<ul><li>High school diploma or equivalent</li>
<li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment</li>
<li>Prior security experience, preferably as a dispatcher in law enforcement, 911 call center, alarm response center, or similar environment</li>
<li>Ability to dispatch and have clear concise communications on radio, in person or communication logs</li>
<li>Basic understanding of 10 codes and radio etiquette</li>
<li>Exceptional customer service and communication skills</li>
<li>Intermediate computer skills to operate innovative, wireless technology at client specific sites</li>
<li>Ability to handle crisis situations efficiently</li>
<li>Effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public</li>
<li>Able to operate radio or telephone equipment and/or console monitors</li>
<li>Problem solving skills, able to assess and evaluate situations effectively and identify critical issues quickly and accurately</li>
<li>Active listening skills, able to mediate conflict with tact, diplomacy</li>
<li>Able to research, investigate, compile information</li>
<li>Attention to detail, able to write informatively, clearly, and accurately</li>
<li>Teamwork skills</li></ul>
PREFERRED QUALIFICATIONS (NICE TO HAVE):
<ul><li>Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone</li>
<li>Graduate of a Certified Public Safety Academy (military or civilian) or verified work experience in the law enforcement, adult corrections, or firefighter field</li>
<li>Bachelor's degree in law enforcement or criminal justice related studies</li>
<li>Eight (8) or more years of service in any military branch</li>
<li>Associate's degree (or 60 credits) or higher in law enforcement or criminal justice with current or prior active military service</li></ul>
BENEFITS:
<ul><li>Medical, dental, vision, basic life, AD&amp;D, retirement plan and disability insurance</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li></ul><h2 class="jobSectionHeader">
Closing</h2>
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.<h2 class="jobSectionHeader">
Requisition ID</h2> 
2026-1555848</div>

Security Dispatch Officer - Full Time

Nittany Express

Part-Time Office Manager / Dispatcher &ndash; Taxi &amp; Auto ServicesWe are a growing company offering taxi service, shuttle transportation, mechanic services, and car wash and parking. We are seeking a reliable and organized Part-Time Office Manager / Dispatcher to assist with daily operations and support management.Responsibilities:<ul><li>Dispatch and schedule drivers for taxi and shuttle services</li><li>Answer phones, provide pricing, and book customers</li><li>Create invoices and maintain accurate records</li><li>Schedule and coordinate mechanic work and vehicle service</li><li>Communicate with drivers, mechanics, and customers to ensure smooth operations</li></ul>Requirements:<ul><li>Strong communication and customer service skills</li><li>Organized, dependable, and able to multitask</li><li>Basic computer skills (email, scheduling, invoicing)</li><li>Ability to work in a fast-paced environment</li></ul>Preferred:<ul><li>Experience in dispatching, office work, or customer service</li><li>Transportation or auto service experience is a plus</li><li>Knowledge of local area</li></ul>Details:<ul><li>Part-time position (flexible hours)</li><li>Pay based on experience</li></ul>Apply today to join our growing team!Work Location: In person

Office Manager / Dispatcher

Altamira Ltd.

Altamira is a full-service home medical equipment provider specializing in providing home accessibility equipment, including stair lifts, scooter lifts, ramps, patient lifts, and wheelchair lifts for the elderly and disabled.Job Type: Part Time (20-30 hours per week)Pay: $18.00 - $25.00 per hour We are seeking a Part-time Scheduling Assistant/Dispatcher to join our client services team in Pittsburgh, PA. The Scheduling Assistant/Dispatcher supports the daily coordination of field technicians by managing installation and service schedules, confirming appointments, and assisting with route efficiency. This role helps ensure customers receive timely service and works closely with technicians, customer service staff, and management to maintain an organized, efficient schedule and to respond quickly to changes in the field.1. High School diploma or equivalent required.2. Ability to multitask and manage changing priorities with time-sensitive schedules required.3. Effective interpersonal, time management and organizational skills, with strong attention to detail required.4. Excellent verbal and written communication.5. Ability to operate in a fast-paced environment6. Basic computer proficiency (Salesforce CRM, spreadsheets, Google Calendar, scheduling software) experience required.7. Experience in dispatching or service scheduling required.8. Experience supporting field service teams required.The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions in this job description:1. The employee is regularly required to stand, walk, and sit, as well as talk and hear.2. The employee is required to use hands to operate vehicles and office equipment.3. The employee must occasionally lift and/or move up to 30 pounds.4. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus..Job Type: Part-timePay: $18.00 - $25.00 per hourExpected hours: 20 &ndash; 30 per weekWork Location: In person

Scheduling Assistant/Dispatcher

Search 10000+ General office dispatcher jobs near you this March. New roles added regularly across leading industries. Apply today.