general teller

First Federal Bank

<p>First Federal Bank is looking to welcome a bank teller to our Charlotte office, located in the Historic Charlotte Square. This position is full time, in person. For questions, please contact the Human Resources Department at (615) 446-2822</p><p>MAJOR FUNCTION:</p><p>Performs customer service transactions and makes sales referrals of bank services to support the effective operation of a branch bank.</p><p>PRINCIPAL ACCOUNTABILITIES:</p><p>Cultivates customer service by handling all paying and receiving teller functions and customer requests.</p><p>Contributes to the development of new business by identifying sales opportunities and by taking the necessary steps to sell and cross-sell.</p><p>Minimizes losses to the branch bank by maintaining control over cash in the teller window and balancing cash drawer daily.</p><p>Contributes to the efficient operation of the branch bank by maintaining a minimum of absences and tardy days.</p><p>NATURE AND SCOPE:</p><p>The teller is responsible for providing a high quality of service to customers of First Federal Bank through paying and receiving transactions. In this capacity, the incumbent is responsible for cashing and issuing checks; accepting deposits and payments on loans and bankcards; paying withdrawals from savings accounts and redeeming savings bonds. In addition, the teller supports the efficient operation of the branch by verifying and packaging currency and coin and by accurately balancing the teller window. The teller ensures that losses to the bank are minimized by keeping cash outages and cash differences low.</p><p>Along with providing high quality service to customers, the teller identifies sales opportunities. Here, the incumbent is responsible for keeping informed of current bank products and services, recognizing opportunities to make sales referrals, and taking the necessary steps to refer the sale to the appropriate branch personnel.</p><p>Providing accurate and responsive customer service while also making sales referrals for bank services is a major challenge to this position. The teller is responsible for maintaining the appropriate balance between processing customer transactions quickly and accurately while at the same time getting to know the customers, providing them with a high level of service, and making sales referrals for bank services. Maintaining this balance is the most difficult aspect of the job.</p><p>In order to carry out the specific duties of the position, the teller operates various types of equipment. Included here are calculators, teller machines, currency counters, check writers, encoding machines, and computers. Depending on the branch, the teller should be familiar with the operation of this equipment.</p><p>A final responsibility of the teller is to contribute to the efficient operation of the branch by maintaining an acceptable level of absences and by minimizing tardy days. This is important to ensure that the necessary level of customer service is available at all times.</p><p>MINIMUM QUALIFICATIONS:</p><p>Previous cash handling experience and good math skills.</p><p>High school education or equivalent and previous teller experience.</p><p>Job Type: Full-time</p><p>Benefits:</p><ul><li>401(k) 3% Match</li><li>AD&amp;D insurance</li><li>Bereavement leave</li><li>Dependent care reimbursement</li><li>Disability insurance</li><li>Employee assistance program</li><li>Health savings account</li><li>Opportunities for advancement</li><li>Retirement plan</li><li>Tuition reimbursement</li></ul><p>Work Location: In person</p>

Bank Teller

Whitefish Credit Union

<div><div><b>WHITEFISH CREDIT UNION</b></div><div><b>
POSITION DESCRIPTION</b></div><div></div><div><b><br>
Position Title</b>: Teller I - North Kalispell</div><div></div><div><b><br>
Organizational Relationships</b>: Reports to Head Teller or Branch Manager</div><div></div><div><b><br>
Supervisory Responsibilities: </b>None</div><div></div><div><b><br>
General Function: </b>Serve as first contact for all Members seeking withdrawal, deposit and payment services. Troubleshoot minor Member problems and concerns and oversee and balance cash drawer. Assist Management as needed.</div><div></div><div><b><br>
Position Functions:</b></div><div><ul><li>
Create positive and proactive relationships with all Members.</li><li>
Smile at all Members and call all Members by name when possible.</li><li>
Serve the Member standing in front of you first; answer the phone second; work on side tasks/projects third.</li><li>
Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.</li><li>
Follow check handling procedures in order to properly validate the negotiability of checks presented at the Teller window.</li><li>
Enter Members' transactions into computers in order to record transactions and issue computer-generated receipts.</li><li>
Verify Member&rsquo;s identity before providing information or performing transactions; update Member information as needed, such as address and phone number changes.</li><li>
Talk to Members about, and answer questions about, loan balances, interest calculations and dividend rates.</li><li>
Have, and maintain, a general understanding of Whitefish Credit Union&rsquo;s products, services and promotions.</li><li>
Count currency, coins, and checks received, by hand or using currency-counting machine, in order to prepare them for further processing.</li><li>
Identify and resolve transaction mistakes when debits and credits do not balance by following specified procedures</li><li>
Receive and verify correct mortgage and loan payments, verifying payment dates, payment amounts due, late fees and correct account and / or loan.</li><li>
Contact Members with questions as needed or assigned.</li><li>
Resolve problems or discrepancies concerning Members' accounts.</li><li>
Allow Members access to Safety Deposit Boxes, following specified procedures.</li><li>
Assist Vault Teller by counting money from bank vault, to ensure cash balances stated by the Vault Teller are correct.</li><li>
Order a supply of cash to meet daily needs, in accordance with procedural amounts.</li><li>
Receive and count daily inventories of cash before entering drawer.</li><li>
Obtain Canadian exchange rates and calculate accordingly.</li><li>
Support all other departments as needed (I.E., processing EFT wires, delivering loan paperwork to the proper department, etc.).</li><li>
Report to work on time and as scheduled.</li><li>
Perform other duties as assigned.</li></ul></div><div></div><div><b><br>
Position Requirements:</b></div><div><ul><li>
Strong mathematical skills.</li><li>
Ability to handle and process large monetary denominations.</li><li>
Ability to communicate effectively in person, in writing and over the phone with all internal and external stakeholders. Courtesy and tact are essential.</li></ul></div><ul><li>
Ability and willingness to interact calmly and professionally with people from all backgrounds.</li></ul><div><ul><li>
Ability to multi-task, prioritize and organize day-to-day responsibilities with attention to detail and timeliness.</li><li>
Ability to follow oral and written instructions.</li><li>
Ability to work with others in an effective manner, listen well, share work-related information and be tolerant of others&rsquo; work styles.</li><li>
Competent with Microsoft Office; ability and willingness to work with a variety of office equipment and software systems.</li></ul></div><ul><li>
Ability to stand for extended periods of time.</li><li>
Ability to lift up to 50 lbs., with or without accommodation.</li></ul><div><ul><li>
Complete mandatory annual BSA training that includes Red Flag, Identity Theft, OFAC, CTR and SAR reporting and thresholds, as well as the safe keeping of member information, and passes any applicable tests.</li><li>
Follow all Whitefish Credit Union, Montana and Federal information privacy guidelines.</li><li>
Adhere to all Whitefish Credit Union policies and procedures.</li></ul></div><ul><li>
Protect Member and Whitefish Credit Union confidential information.</li></ul><div></div><div><b><br>
Required Education and Experience:</b></div><div><ul><li>
High school diploma or equivalent.</li></ul></div><div><ul><li>
6-12 months professional customer service experience preferred.</li></ul></div><div><ul><li>
6-12 months professional banking or credit union experience preferred.</li></ul></div><div></div><div><b><br>
Compensation Package</b></div><ul><li>
Competitive starting wage</li><li>
100% employer-paid health insurance<ul><li>
FSA (Flex plan) available</li><li>
Telehealth available</li></ul></li><li>
3% employer 401k contribution (no matching requirement)</li><li>
8% employer pension plan contribution (following first year of employment)</li><li>
11 paid federal holidays (Saturday holidays excluded)</li><li>
17 days of PTO annually, accrued monthly</li><li>
Life and disability insurance</li><li>
Wellness program</li><li>
Social Responsibility Policy &ndash; 24 hours annually of paid time for non-profit volunteer efforts</li><li>
Tuition Reimbursement Program &ndash; application-eligible following one year of employment</li></ul><div></div><div><br>
This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to change and revision at any time. Position functions and requirements are listed as guidelines only and the job is not necessarily limited to these specifications.</div></div>

Teller - North Kalispell

Arvest Bank

<div><p>Pay is based on a number of factors including the successful candidate&rsquo;s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits .<br>
<br>
</p><p><b>Position requires flexibility Monday through Friday 7:00 am to 6:00 pm with rotating Saturdays 9:00 am to 1:00 pm.
</b></p><p><b>Incumbent will be required to float to branches in the Benton County Region including Bentonville, Rogers, Lowell, Bella Vista, occasionally to the outlying community branches including Anderson, Pea Ridge, and Gravette.
</b></p><p>Summary:<br>
<br>
</p><p><b>SUMMARY: </b>Under the supervision and guidance of the assigned manager the Teller accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. The incumbent identifies customer needs and refers them to product specialists. The Teller gains knowledge of other areas in the bank and by cross-training to provide an expected level of exceptional customer service.
</p><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES </b>include the following. Other duties may be assigned.
</p><div><ul><li>Contribute to achievement of branch sales goals by engaging customers in discovery conversations to determine their product needs and referring customers to the appropriate product specialists.
</li></ul><ul><li>Deliver consistent exceptional customer service by displaying sincere, outgoing, and aggressive friendliness. Smiling, acknowledging every customer, introducing yourself, making eye contact, and thanking the customer are all examples.
</li></ul><ul><li>Accurately accept and process customer teller transactions. Adhere to bank policies and procedures, including customer identification program.
</li></ul><ul><li>Cash checks and withdrawals up to authorized limits; request authorization for transactions above assigned limits. Process branch and/or teller capture.
</li></ul><ul><li>Prepare daily settlements of teller cash and proof transactions.
</li></ul><ul><li>Using customer focused skills, explain policies and procedures to customers as applicable.
</li></ul><ul><li>Balance cash drawer to transactions daily.
</li></ul><ul><li>May open new accounts if successfully completed FSR training.
</li></ul><ul><li>Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
</li></ul></div><p><b>TEAM ACCOUNTABILITIES:
</b></p><div><ul><li>Support and uphold the Arvest Mission Statement.
</li></ul><ul><li>Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
</li></ul><ul><li>Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
</li></ul><ul><li>Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the bank's overall operation.
</li></ul>Promote professionalism at all times.<br>
<ul><li>
</li></ul></div><br>
<p>Responsibilities:<br>
<br>
</p><p><b>QUALIFICATION REQUIREMENTS:
</b></p><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
</p><p><b>EDUCATION and/or EXPERIENCE:
</b></p><ul><li>High school diploma or general education degree (GED) required.
</li><li>Sales experience, cash handling, customer service, bank, or other financial service provider experience preferred.
</li></ul><p><b>OTHER SKILLS AND ABILITIES:
</b></p><ul><li>Must be able to arrive at work on time, work on site and have regular work attendance
</li><li>Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
</li><li>Must be able to provide cordial customer service regardless of customer personality, presence or communication style
</li><li>Must be able to perform several tasks at once
</li><li>Must be able to work in a stressful atmosphere
</li><li>Must be able to rotate job tasks
</li><li>Must be able to occasionally work overtime
</li><li>Must be able to greet others cordially
</li><li>Must be able to coordinate multiple and changing priorities
</li><li>Must be able to verbally communicate with all other associates
</li><li>Must be able to operate telephone, scanner, copier and FAX machines
</li><li>Must be able to move from department, division, or bank to department, division or bank to attend meetings
</li><li>Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation
</li></ul><p><b>PHYSICAL DEMANDS:
</b></p><p>The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
</p><p>While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.
</p><p>The associate may occasionally be required to lift or move up to 52 pounds.
</p><p>Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.
</p><p><b>WORK ENVIRONMENT:
</b></p><p>The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
</p><p>The noise level in the work environment is usually moderate.<br>
</p><br>
<p><b>Grade 10
</b></p><p><b>Pay Range: </b>$15.80 - $19.70 per hour</p></div>

Teller (Floater)

Texas Republic Bank

<div>
 Are you a detail-oriented individual with a passion for customer service? Here's your opportunity to join our team as a Full Time Bank Teller at Texas Republic Bank in Celina, TX. As a Bank Teller, you will have the chance to interact with customers daily, assist them with their banking needs, and provide top-notch service. This position is perfect for those who thrive in a fast-paced environment and enjoy working with people. Your contribution will directly impact the success of our branch, and you'll have the chance to grow your career in the banking industry.
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 Join us and be part of a dynamic team dedicated to helping our community thrive. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, and Paid Time Off.
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 <strong>
  Are you excited about this Bank Teller job?
  <br/>
  <br/>
 </strong>
 As a new Bank Teller at Texas Republic Bank, you can expect to greet customers with a friendly smile, assist them with their transactions, and provide information on our banking products and services. You will be responsible for accurately processing deposits, withdrawals, and payments, as well as balancing cash drawers at the end of each day. This role will require attention to detail, excellent communication skills, and the ability to handle multiple tasks efficiently. Your typical schedule will be Monday to Friday, from 8am to 5pm, with occasional opportunities for overtime based on business needs. Join our team and embark on a rewarding career in the banking industry.
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 <strong>
  Requirements For This Bank Teller Job
  <br/>
  <br/>
 </strong>
 To excel as a Bank Teller at Texas Republic Bank, you should possess strong customer service skills, attention to detail, and the ability to work effectively in a fast-paced environment. Excellent communication and interpersonal skills are essential for building relationships with customers and coworkers. Proficiency in basic math and computer skills is important for accurately processing transactions and using banking software. Prior experience in a cash-handling or customer service role is beneficial and preferred.
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 Familiarity with Microsoft Office applications such as Word and Excel is a plus. Join our team and leverage your skills to deliver exceptional service to our customers.
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 Salary: $16 - $20 per hour
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   Job Posted by ApplicantPro
  </em>
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</div>


Prosperity Bank

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><b>External Applicants: Please apply through Prosperity Bank's Career Center at </b>https://www.prosperitybankusa.com/Careers<b>.</b><b> Applying through any other source may prevent Prosperity from receiving your application.
</b><div><b>Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP.</b></div><div><b>
Prosperity Bank is an Equal Opportunity Employer.</b></div><div></div><div><div><div><div><div><div><div><div><div><div><p><b><br>
POSITION PURPOSE</b><br>
Perform numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier&rsquo;s checks while promoting the bank&rsquo;s products and services and providing excellent customer service.</p><p><b>
ESSENTIAL FUNCTIONS AND BASIC DUTIES</b></p><ul><li><b>
Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.</b><ul><li>
Represents the bank in a courteous and professional manner.</li><li>
Receives and processes deposits.</li><li>
Receives and processes loan payments.</li><li>
Cashes checks and other negotiable instruments for clients.</li><li>
Examines documents for endorsements and negotiability.</li><li>
Processes transfers between accounts.</li><li>
Sells traveler&rsquo;s checks, official checks, and money orders.</li><li>
Processes credit card cash advances.</li><li>
Verifies and balances cash daily.</li><li>
Detects and resolves discrepancies promptly.</li><li>
Offers other Bank products to meet customer needs and strengthen the relationship.</li><li>
Has no more than one proof error within a 30-day period.</li><li>
Follow Teller procedures consistently and adheres to compliance requirements.</li><li>
Other duties as assigned.</li></ul></li><li><b>
Assumes responsibility for establishing and maintaining effective, professional business relations with clients.</b><ul><li>
Ensures that client requests and inquiries are promptly resolved.</li><li>
Operates online teller terminal.</li><li>
Maintains privacy of customer information.</li><li>
Ensures that the Bank&rsquo;s quality reputation is maintained and projected.</li></ul></li><li><b>
Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.</b><ul><li>
Assists area personnel as required.</li><li>
Assists with training or orientation as needed.</li><li>
Keeps supervisor informed of area activities and of any problems or concerns.</li><li>
Completes required reports and records accurately and promptly.</li><li>
Attends meetings and training classes that may be held on weekdays, evenings, and/or Saturdays.</li></ul></li><li><b>
Assumes responsibility for related duties as required or assigned.</b><ul><li>
Performs night drop functions as assigned.</li><li>
Performs related clerical duties as assigned.</li><li>
Ensures that work areas are clean, secure, and well maintained.</li><li>
Cross sells Bank products and services.</li></ul></li></ul><p><b>
PERFORMANCE MEASUREMENTS</b></p><ul><li>
Teller functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.</li><li>
Cash is balanced and any discrepancies promptly resolved. A balancing record that meets established standards is maintained.</li><li>
Good business relations exist with clients. Client problems and inquiries are courteously and promptly resolved.</li><li>
Good working relationships and coordination exist with area personnel and with management. Assistance is provided to other Tellers and staff as needed. Supervisors are appropriately informed of area activities.</li><li>
Required reports and records are accurate, complete, and timely.</li><li>
Consistently strives to develop new client relationships as well as strengthen existing client relationships by identifying opportunities to sell Bank products and services.</li><li>
The Bank&rsquo;s professional reputation is maintained and conveyed.</li></ul><div><b>
QUALIFICATIONS</b></div><div></div><div><b><br>
EDUCATION/CERTIFICATION:</b></div><div>
High school graduate or equivalent.</div><div></div><div><b><br>
REQUIRED KNOWLEDGE:</b></div><div><b>
 </b>Understanding of Bank operations preferred.</div><div></div><div><b><br>
PROFICIENCIES:</b></div><div><b>
 </b>Mentor Program</div><div>
All required training and webinars in 90-day plan</div><div>
GS3 Program</div><div><b>
 </b>Precision</div><div>
Integrated Teller &ndash; Advanced functions (split, cash advance, CC, etc.)</div><div>
CTR/MIL understanding</div><div><b>
 </b>IVIEW</div><div>
Product Knowledge</div><div>
SCO</div><div>
ATM Balancing</div><div>
WITS/Wires &ndash; min. domestic</div><div>
Risk Management Skill</div><div>
Dual Control</div><div><br>
</div><div><b>EXPERIENCE REQUIRED:</b></div><div><b>
 </b>At least one year of related experience/cash handling required.</div><div>
Previous Teller experience preferred.</div><div></div><div><b><br>
SKILLS/ABILITIES:</b></div><div><b>
 </b>Good communication skills.</div><div>
Professional appearance, dress, and attitude.</div><div>
Good math skills.</div><div>
Good typing skills.</div><div>
Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin, and money counting machines, and telephone.<br>
</div><div></div><div><b>PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION</b></div><div></div><div><b><br>
TALKING:</b></div><div><b>
 </b>Especially where one must frequently convey detailed or important instructions or<b> </b>ideas accurately, loudly, or quickly.</div><div></div><div><b><br>
AVERAGE HEARING:</b></div><div><b>
 </b>Able to hear average or normal conversations and receive ordinary information.</div><div></div><div><b><br>
FINGER DEXTERITY:</b></div><div><b>
 </b>Using primarily just the fingers to make small movements such as typing, picking up small objects or pinching fingers together.</div><div></div><div><b><br>
REPETITIVE MOTION:</b></div><div><b>
 </b>Movements frequently and regularly required using the wrists, hands, and/or fingers.</div><div></div><div><b><br>
AVERAGE VISUAL ABILITIES:</b></div><div>
Average, ordinary, visual acuity necessary to prepare or inspect documents or<b> </b>products, or operate machinery.</div><div></div><div><b><br>
PHYSICAL STRENGTH:</b></div><div><b>
 </b>Sedentary work; sitting most of the time. Exerts up to 10 to 25 lbs. of force occasionally.</div><div><b>
 </b>No hazardous or significantly unpleasant conditions (such as in a typical office).</div><div></div><div><b><br>
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION</b></div><div></div><div><b><br>
REASONING ABILITY:</b></div><div>
Ability to apply common sense understanding to carry out detailed but uninvolved<b> </b>instructions and to deal with problems involving a few variables.</div><div></div><div><b><br>
MATHEMATICS ABILITY:</b></div><div><b>
 </b>Ability to perform basic math skills, use decimals to compute ratios, percentages,<b> </b>and to draw and interpret graphs.</div><div></div><div><b><br>
LANGUAGE ABILITY:</b></div><div>
Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate;<b> </b>and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.</div><div>
Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs.</div><div>
Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary.</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br>
<div></div>
Hours: Monday - Thursday: 8:30 AM - 4:30 PM. Friday: 8:30 AM - 6:00 PM.
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40 hours per week.</div>

Teller (Full Time) - Red Oak

Interamerican Bank

<div>
 <p>
  Interamerican Bank is seeking a Teller for our Hialeah Branch who will serve existing and new customers by providing exceptional customer service. At Interamerican Bank, our bank tellers do more than handle money; they establish and nurture relationships with our valued customers. Our ideal candidate will have experience with banking processes, money management, and customer service. It is of the utmost importance that the candidate is trustworthy and precise as Interamerican Bank has been South Florida&rsquo;s trusted community bank since 1976.
 </p>
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 </p>
 <p>
  Responsibilities:
 </p>
 <ul>
  <li>
   Provide account services to customers by cashing checks, deposits, withdrawals, transfers, loan payments, and cashier&rsquo;s checks
  </li>
  <li>
   Verifies signatures and examines checks for endorsements
  </li>
  <li>
   Balances and reconciles currency, coin, and checks in cash drawer at the end of a shift and compares to the data in the system
  </li>
  <li>
   Explains, promotes, or sells products or services
  </li>
  <li>
   Answers customer questions
  </li>
  <li>
   Other duties may be assigned
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Competencies:
 </p>
 <ul>
  <li>
   Ability to speak English and Spanish clearly
  </li>
  <li>
   High school diploma, or equivalent education and related training (Associate&rsquo;s degree desired)
  </li>
  <li>
   Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
  </li>
  <li>
   Ability to master computer keyboard and software skills necessary for branch automation
  </li>
  <li>
   Ability to perform basic mathematical calculations with accuracy
  </li>
  <li>
   Excellent time management skills
  </li>
  <li>
   Ability to complete annual required training
  </li>
  <li>
   Ability to lift 30 lbs.
  </li>
  <li>
   Basic computer skills and knowledge of Microsoft Office applications (i.e. Word, Excel, Outlook, etc.)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Experience:
 </p>
 <ul>
  <li>
   One year of client sales or service experience desired
  </li>
  <li>
   Prior teller experience preferred
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Days worked may vary, but the Teller will average about 40 hours a week, which may include some Saturdays.
 </p>
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  <br/>
 </p>
 <p>
  Salary commensurate with experience.
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   EOE/ AA / M/F / D/V / DFWP
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


KeyBank

<b>Location:</b><br>
8481 East Washington Street - Chagrin Falls, Ohio 44023
<br><br>
Job Summary
<br>Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Teller, you provide excellent client service in-person by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.
<br><br>
Essential FunctionsEmbodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
<br>Assumes responsibility for the efficient, effective, and accurate performance of teller functions in an in-person branch setting.
<br>Proactively work to identify and resolve client servicing issues, escalating as needed.
<br>Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker.
<br>Assist clients in achieving their financial goals and objectives through the use of financial wellness tools.
<br>Attend and participate in in-person morning huddles and end of day debriefs.
<br>Follows compliance, audit and security procedures, balances cash drawer within balancing guidelines.
<br>Review and maintain knowledge of product guides, fees, and policies to stay current on offerings.
<br>Work on Saturdays as directed by management.
<br>Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
<br>Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.
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EducationHigh School Diploma , GED, or equivalent business experience (required)
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Work Experience Experience in a client service role (required)
<br>Experienced in cash handling (required)
<br>General understanding of PC with Windows based applications and calculator (required)
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Licenses and CertificationsNotary License (preferred)
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SkillsIs knowledgeable about the client’s accounts and business with the bank and uses sound judgment with clients and transactions.
<br>Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking).
<br>Strong work ethic and high level of integrity.
<br>Excellent time management skills.
<br>This skill involves managing and maintaining client accounts, ensuring accuracy and security. As a teller, you would assist clients with updating account information and ensuring all transactions are processed correctly.
<br>Educating clients on managing their finances effectively and promoting financial health. As a teller, you would identify opportunities to discuss financial wellness with clients, such as budgeting, saving, and planning for the future, and guide them to appropriate resources or bank services.
<br>Ability to accurately and securely process of cash transactions, including deposits, withdrawals, and balancing cash drawers at the end of each shift
<br>Ensuring accuracy in transactions and maintaining organized records
<br>Ability to identify and resolve client servicing issues efficiently
<br>Understanding and following banking regulations and security procedures
<br>Skills in identifying financial needs and promoting relevant banking products and services
<br>Awareness of techniques to detect and prevent fraudulent activities
<br>Collaborating effectively with teammates to ensure smooth operations
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Core CompetenciesAll KeyBank employees are expected to demonstrate Key’s Values and abide by Key’s Code of Conduct.
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Physical Demands Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 – 10 lbs., occasional lifting of up to 30 lbs.
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Driving RequirementsAbility to occasionally operate a motor vehicle with a valid driver's license.
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COMPENSATION AND BENEFITS
<br>This position is eligible to earn a base hourly rate in the range of $18.00 - $23.08 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.
<br>Please click here for a list of benefits for which this position is eligible.
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<b>Job Posting Expiration Date:</b> 06/05/2026
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KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
<br>Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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