gift shop assistant

janizain64@gmail.com

Role Overview:We are looking for a results-driven TikTok Shop Sales Expert with at least 2 year of experience selling into the UK market. You will be responsible for managing and growing our TikTok Shop presence, increasing sales, and optimizing content and strategies specific to UK consumers.Key Responsibilities:Manage TikTok Shop product listings and backend operations for the UK region Plan and execute live selling sessions and video promotions Analyze sales performance, traffic, and conversion data Collaborate with influencers and content creators for marketing campaigns Coordinate with logistics and customer service for seamless order fulfillment Conduct competitor and market analysis to refine strategies Ensure content and promotions are tailored to UK audience preferences and trendsRequirements:Minimum 2 year of proven experience managing TikTok Shop sales in the UK market Strong understanding of TikTok Shop algorithms, trends, and audience engagement Ability to create or direct high-converting video content Experience using TikTok Business tools and analytics Excellent English communication skills (spoken &amp; written) Familiarity with ecommerce tools, order processing, and customer service Creative mindset with a strong sales orientationJob Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

TikTok Shop Expert (UK Market)

Al-Futtaim

<div>Job Requisition ID: 171519
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 

Overview Of The Role: 
<ul><li>
The Customer Service Assistant at the Information Desk is responsible for providing support and assistance to customers in a friendly and professional manner at IKEA Egypt. This role requires the individual to represent the IKEA brand effectively, maintain store standards, and contribute to customer satisfaction by addressing inquiries and complaints efficiently. Success in this position involves maintaining high customer service standards, improving customer service processes, and embodying the values of the IKEA brand.</li></ul> 

What You Will Do: 
<h4 class="jobSectionHeader">
Customers</h4> 
<ul><li>
Greet and welcome customers upon arrival at the store.</li><li>
Answer customer inquiries and provide guidance on shopping at IKEA.</li><li>
Handle routine customer complaints promptly and courteously.</li><li>
Log customer feedback on CRM system to build a knowledge base of frequent complaints and inquiries with relevant solutions.</li><li>
Ensure customers are dealt with professionally to ensure maximum customer satisfaction.</li><li>
Make announcements and page the person visitors have asked to see.</li><li>
Ensure customer bags are stored safely and securely.</li><li>
Ensure shopping tools and catalogues are available for customers.</li><li>
Provide bags and trolleys as appropriate.</li></ul><h4 class="jobSectionHeader"> 
Operational</h4> 
<ul><li>
Adhere to all system procedures as per policy and procedure.</li><li>
Provide Customer Senior with constant suggestions for improvements.</li><li>
Provide customers with catalogues upon request.</li><li>
Understand the role of shopping tools in increasing sales.</li><li>
Communicate with Duty Manager regarding complaints that require management assistance.</li><li>
Review standard operating procedures regularly.</li></ul> 

Required Skills To Be Successful: 
<ul><li>
Proficient in dealing with customers and handling inquiries.</li><li>
Strong analytical skills to assess customer feedback and complaints.</li><li>
Effective communication skills with customers and team members.</li><li>
Problem-solving abilities to resolve customer issues efficiently.</li></ul> 

What Qualifies You For The Role: 
<ul><li>
High School education.</li><li>
Minimum of 2 years of experience in a similar role.</li><li>
Experience as a Customer Service Assistant or Receptionist.</li><li>
Effective communication and customer handling skills.</li></ul> 
About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options. 
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip; 

About Al-Futtaim IKEA
GROWING TOGETHER...
We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.
Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.</div>

Shopping Experience Assistant

MANGO

<div>
 Mango'da yapt&inodot;&gbreve;&inodot;m&inodot;z her &scedil;eyi tutkuyla &scedil;ekillendiriyoruz. Barselona'da kurulduk ve 120'den fazla &uuml;lkede varl&inodot;&gbreve;&inodot;m&inodot;zla, yarat&inodot;c&inodot;l&inodot;k, yenilik&ccedil;ilik ve &ouml;zg&uuml;nl&uuml;kle d&uuml;nyaya ilham veriyoruz.
 
 
 &Ccedil;ok k&uuml;lt&uuml;rl&uuml; ekibimiz, ba&scedil;ar&inodot;m&inodot;z&inodot;n arkas&inodot;ndaki itici g&uuml;&ccedil;t&uuml;r ve benzersiz tarz&inodot;m&inodot;z&inodot; d&uuml;nyan&inodot;n her yerindeki insanlarla bulu&scedil;turur.
 
 
 
 FAYDALARINIZ:
 
 
 
 Mango&rsquo;da, yarat&inodot;c&inodot;l&inodot;k ve yenili&gbreve;in moday&inodot; ileriye ta&scedil;&inodot;ma konusunda bize ilham verdi&gbreve;i kapsay&inodot;c&inodot; bir k&uuml;lt&uuml;re inan&inodot;yoruz. Bu nedenle, herkes i&ccedil;in e&scedil;it f&inodot;rsatlar sunmaya ve her bireyin &ouml;zg&uuml;nl&uuml;&gbreve;&uuml;ne de&gbreve;er vermeye kararl&inodot;y&inodot;z.
 
 
 
 Taking Fashion
 
 
 
 
 Further
 
</div>

Mağaza Müdür Yardımcısı - İstanbul Avrupa Yakası

<div>
 
 Job Requisition ID:
 
 167011
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Customer Service Assistant at the Information Desk is responsible for overseeing customer interactions and providing comprehensive support to ensure a friendly and professional customer experience. This role involves managing inquiries, complaints, and feedback effectively while representing the IKEA brand. Success in this role relies on maintaining store standards and improving customer satisfaction metrics.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Customer Service
 
 
 <ul>
 <li>
 Greet and welcome customers on arrival at the store.
 </li>
 <li>
 Answer all customer inquiries and provide guidance on shopping with IKEA.
 </li>
 <li>
 Handle routine customer complaints promptly and courteously.
 </li>
 <li>
 Log customer feedback on CRM System to build a knowledge base of frequent complaints and inquiries with relevant solutions.
 </li>
 <li>
 Ensure customers are dealt with professionally to ensure maximum satisfaction.
 </li>
 <li>
 Make announcements and page the person visitors have asked to see.
 </li>
 <li>
 Ensure customers' bags are stored safely and securely.
 </li>
 <li>
 Ensure shopping tools and catalogues are available for customers.
 </li>
 <li>
 Provide bags or trollies as appropriate.
 
 
 </li>
 </ul>
 Operational Responsibilities
 
 
 <ul>
 <li>
 Ensure all system procedures are adhered to as per policy/procedure.
 </li>
 <li>
 Provide Customer Senior with constant suggestions for improvements.
 </li>
 <li>
 Provide customers with catalogues upon request.
 </li>
 <li>
 Understand the impact of increasing sales with Shopping Tools.
 </li>
 <li>
 Communicate with Duty Manager on complaints that require management assistance.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Dealing effectively with customers to enhance satisfaction.
 </li>
 <li>
 Possessing strong analytical and problem-solving skills.
 </li>
 <li>
 Exhibiting effective interpersonal skills.
 </li>
 <li>
 Demonstrating strategic thinking abilities.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 High School diploma is required.
 </li>
 <li>
 Minimum 2 years of experience in a similar role such as Customer Service or Receptionist.
 </li>
 <li>
 Proficiency in dealing with customers, analytical skills, and effective communication.
 </li>
 <li>
 Understanding of customer service principles and ability to implement standard procedures.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Retail
 
 
 
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 
 
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
 
 
 
 About Al-Futtaim IKEA
 
 
 
 GROWING TOGETHER...
 
 
 We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.
 
 
 Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.
</div>

Shopping Experience Assistant | IKEA | MOA

<div>
 
 Job Requisition ID:
 
 171790
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Shopping Experience Assistant is instrumental in enhancing the customer experience for IKEA's online channel by providing professional assistance with customer inquiries, suggestions, and complaints via the IKEA Hotline. Responsibilities include logging feedback into the CRM system, ensuring swift and effective resolutions, and maintaining high standards of communication and brand representation. Collaborating with cross-functional teams to resolve e-commerce issues efficiently is key to success in this role.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Customer Service
 
 
 <ul>
 <li>
 Respond promptly and courteously to all e-commerce customer queries via email, chat, social media, or calls, ensuring alignment with SLAs and KPIs.
 </li>
 <li>
 Investigate and resolve order-related issues such as delivery delays, cancellations, refunds, and product issues professionally and efficiently.
 </li>
 <li>
 Handle customer complaints professionally, providing efficient solutions and escalating issues where necessary.
 </li>
 <li>
 Provide clear communication to customers regarding order status, policies, and resolutions.
 </li>
 <li>
 Capture and log customer feedback into the CRM system for service improvement purposes.
 </li>
 <li>
 Prepare daily and weekly resolution reports for management review, highlighting key findings and areas for improvement.
 
 
 </li>
 </ul>
 Operational Coordination
 
 
 <ul>
 <li>
 Coordinate with logistics, store, and payment teams to ensure smooth resolution of e-commerce issues.
 </li>
 <li>
 Monitor and update order management systems to track progress on issues and ensure closure.
 </li>
 <li>
 Ensure adherence to e-commerce SOPs, policies, and refund/exchange procedures.
 </li>
 <li>
 Identify recurring issues and suggest process improvements to management.
 </li>
 <li>
 Provide bilingual (English/Arabic) responses where required for customer communication.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Call Center skills for managing high volumes of customer interactions efficiently.
 </li>
 <li>
 Proficiency in CRM System usage for capturing and resolving customer feedback.
 </li>
 <li>
 Effective communication skills in both English and Arabic to ensure clear understanding in bilingual contexts.
 </li>
 <li>
 Strong problem-solving abilities to address and resolve customer issues swiftly and effectively.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Graduate or Diploma in Commerce, Marketing, or a related field.
 </li>
 <li>
 A minimum of 2 years experience in a similar role within a customer service or ecommerce environment.
 </li>
 <li>
 Proficiency in CRM systems and call center operations.
 </li>
 <li>
 Strong analytical skills and effective communication, with a proven track record in complaint handling.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Retail
 
 
 
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 
 
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
 
 
 
 About Al-Futtaim IKEA
 
 
 
 GROWING TOGETHER...
 
 
 We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.
 
 
 Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.
</div>

Shopping Experience Assistant | IKEA | CFC

Koçtaş

Koçtaş Koç Holding ile ev geliştirme perakendeciliği konusunda Avrupa'nın lider kuruluşu olan Kingfisher/B&Q ortaklığıdır. Dünya standartlarında perakendecilik uygulamalarıyla hızlı büyümeyi hedefleyen Koçtaş, Ataşehir mağazası için "Mağaza Müdür Yardımcısı" aramaktadır.
 
En az ön lisans mezunu
 Perakande mağazacılıkta yönetici pozisyonunda deneyimli
 Planlama ve organizasyon becerileri güçlü
 Ekip yönetmek konusunda başarılı
 İletişim becerileri ve insan ilişkileri kuvvetli
 Satış, kasa ya da mal kabul alanında deneyimli
 MS Office uygulamalarına hakim
 Müşteri memnuniyetini ön planda tutan
 Vardiyalı ve hafta sonu çalışmaya sıcak bakan

Müdür Yardımcısı - Ataşehir Mağaza

Gemma Floral Boutique

Gemma Floral + Wine is searching for an experienced and creative floral designer that is capable of constructing floral arrangements for retail, weddings, and events.The floral industry is competitive and ever-evolving! We strive to be a destination location for elegant and unique arrangements.We are looking for someone with knowledge and experience with fresh flowers, dried flowers, and house plants.WE ARE NOT YOUR AVERAGE FLORIST! We are an event space, florist, wine bar, plant shop, and gift shop!Job Types: Full-time, Part-timePay: $20.00 - $25.00 per hourWork Location: In person

Creative Floral Designer | Freelance + Part-Time

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