ground handling agent

Dnata

dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.
 On the ground, dnata USA keeps 27 of the country’s major airports connected – both with each other and the world - including John F. Kennedy Airport in New York City. Handling 200,000 tonnes of cargo, guiding 15,000,000 passengers and keeping 50,000 flights in the air each year, the work that the dnata USA team complete on the ground is crucial to keeping the country in the air.
 
Under the supervision of the Lead Agent or Supervisor, the Bag room Agent is responsible for receiving, loading, unloading, and distributing passengers' checked baggage. Bag room Agents may also be responsible for record keeping procedures associated with baggage and flight records. Assist in the handling and transportation of baggage as directed. Transport checked baggage from one location to the appropriate location able to work quickly. physically fit and have the stamina for all the lifting, carrying, and bending that the job involves. Able to use
 
mechanical handling equipment. a careful worker as some of the items, you'll be handling will be expensive and fragile.
 
Essential Duties and Responsibilities
 
Lift baggage and or cargo weighing up to 70lbs. when loading/unloading aircraft, carts, and containers.
 
Loading/unloading may require lifting over 100 items for a single aircraft.
 
Push/pull loaded and empty carts and containers during loading/unloading operations.
 
Couple/uncouple carts and/or cargo container dollies.
 
Ascend/descend jet-way stairs while carrying baggage.
 
Bend/stoop and crawl to move and stack/unstack cargo in aircraft and containers.
 
Stand for up to 4 hours in all weather conditions to upload or unload cargo and direct traffic.
 
Walk continuously to load/ unload cargo from pallets, containers, carts, or conveyor belts.
 
Complete safety checklists for motorized equipment.
 
Drive and operate motorized equipment (Tug, Belt Loader).
 
Read and interpret aircraft load sheets, checked baggage tags, and cargo labels.
 
Operate a computer to enter and retrieve data for weight and balance purposes.
 
Count baggage/cargo being uploaded/ unloaded during operations.
 
Connect support equipment to aircraft such as PC Air, GPU etc.
 
Use signalling devices to communicate with co-workers or flight crew.
 
Ensure compliance with dnata, TSA and Federal Aviation Administration (FAA) regulations and policies.
 
Other duties as assigned.
 
Job Qualifications
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Possess/maintain a valid state driver's license and other FAA/Airport required identification/seals or authorizations.
 
Specific shifts to be determined by administrative staff due to operational needs.
 
Must be able to pass SIDA airport and training tests.
 
Possess a high school diploma or GED equivalent.
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without accommodations.
 
Work Environment
 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Physical Demands
 
Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.

Bagroom Agent

dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.
 On the ground, dnata USA keeps 27 of the country’s major airports connected – both with each other and the world - including John F. Kennedy Airport in New York City. Handling 200,000 tonnes of cargo, guiding 15,000,000 passengers and keeping 50,000 flights in the air each year, the work that the dnata USA team complete on the ground is crucial to keeping the country in the air.
 
Under the supervision of the Lead Agent or Supervisor, the Bag room Agent is responsible for receiving, loading, unloading, and distributing passengers' checked baggage. Bag room Agents may also be responsible for record keeping procedures associated with baggage and flight records. Assist in the handling and transportation of baggage as directed. Transport checked baggage from one location to the appropriate location able to work quickly. physically fit and have the stamina for all the lifting, carrying, and bending that the job involves. Able to use
 
mechanical handling equipment. a careful worker as some of the items you'll be handling will be expensive and fragile.
 
You will
 
Lift baggage and or cargo weighing up to 70lbs. when loading/unloading aircraft, carts, and containers.
 
Loading/unloading may require lifting over 100 items for a single aircraft.
 
Push/pull loaded and empty carts and containers during loading/unloading operations.
 
Couple/uncouple carts and/or cargo container dollies.
 
Ascend/descend jet-way stairs while carrying baggage.
 
Bend/stoop and crawl to move and stack/unstack cargo in aircraft and containers.
 
Stand for up to 4 hours in all weather conditions to upload or unload cargo and direct traffic.
 
Walk continuously to load/ unload cargo from pallets, containers, carts, or conveyor belts.
 
Complete safety checklists for motorized equipment.
 
Drive and operate motorized equipment (Tug, Belt Loader).
 
Read and interpret aircraft load sheets, checked baggage tags, and cargo labels.
 
Operate a computer to enter and retrieve data for weight and balance purposes.
 
Count baggage/cargo being uploaded/ unloaded during operations.
 
Connect support equipment to aircraft such as PC Air, GPU etc.
 
Use signalling devices to communicate with co-workers or flight crew.
 
Ensure compliance with dnata, TSA and Federal Aviation Administration (FAA) regulations and policies.
 
Other duties as assigned.
 
You Have
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Possess/maintain a valid state driver's license and other FAA/Airport required identification/seals or authorizations.
 
Specific shifts to be determined by administrative staff due to operational needs.
 
Must be able to pass SIDA airport and training tests.
 
Possess a high school diploma or GED equivalent.
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without accommodations.
 
Work Environment
 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Physical Demands
 
Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.

Piedmont Airlines

<div>We can&rsquo;t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Ramp Agent in our Ground Handling Department. The primary responsibility of the position is baggage handling and servicing aircraft in a fast-paced outdoor airport environment. Ramp Agents are expected to keep both the company goals and customer expectations in mind when completing their daily tasks. The successful candidate will successfully complete the Ramp Agent training course. This position will report to the General Manager.
Essential Duties:<ul><li>
Responsible for below-the-wing servicing of the aircraft</li><li>
Load and unload baggage and cargo</li><li>
Operate motorized service vehicles and equipment</li><li>
Guide and park aircraft</li><li>
Perform cabin maintenance tasks</li><li>
De-ice aircraft</li><li>
Work as a team to provide excellent customer service and meet corporate objectives</li></ul>
Job Qualifications and Competencies:<ul><li>
Successful completion of training course</li><li>
Ability to meet company goals and customer expectations in a high energy environment</li><li>
Effective communication skills</li><li>
Ability to organize, prioritize, and multitask</li></ul>
Preferred Qualifications:<ul><li>
Previous airline experience</li><li>
Previous employment as a front-line customer service provider</li><li>
Basic knowledge of computer applications and programs</li></ul>
Work Environment:<ul><li>
Use of computers, telephones, and other office equipment</li><li>
Airport ramp environment, subject to varied weather conditions and elevated noise levels</li><li>
All shifts including weekends, nights, holidays and/or irregular shifts</li></ul>
Physical Requirements:<ul><li>
Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs</li><li>
Handle objects up to 70 pounds</li><li>
Assist passengers with disabilities, including, but not limited to, pushing wheelchairs</li></ul>
The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a valid driver&rsquo;s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
Starting Rate:
$16.93/Hourly
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.
Job Application Deadline:
June 3, 2026<h3 class="jobSectionHeader">
Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.</h3></div>

Ramp Agent (Full-Time)

Alliance Ground International

<div>Job Description:
Job Description:
From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Agent you&rsquo;ll ensure our traveling customers are kept well-informed and are in the right place at the right time. Following safety, security, and airline-specific procedures, you&rsquo;ll put our customers - and their customers&rsquo; needs at the heart of everything our AGI Passenger Service Agents do. This is a customer-facing role with a goal to providing first-class customer service to each traveler we encounter. If you are friendly, outgoing focusing on outstanding customer service, then let your career take off with AGI as a Passenger Service Agent! 
 
Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry. 
 
Job Responsibilities:<ul><li>
Provide exceptional customer service as per AGI and airline specific standards to ensure customer satisfaction at every step of their journey.
</li><li>Always ensure safety and security is never compromised.</li><li>
Handle customer interaction with class in an efficient, effective, and professional manner at the ticket counter and gate.</li><li>
Make and assist with reservations, preparation, and issuance of tickets and itineraries, computation of fares, issuance of refunds, baggage checking, and collection of excess baggage charges.</li><li>
Patiently and empathetically handle customer concerns and complaints regarding ticketing and baggage handling, perform lost and found activities, initiate tracing procedures for lost passenger baggage, process claims for damaged or lost baggage and personal articles, prepare and maintain required records and reports of lost and found activities.</li><li>
Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise, providing passengers with general travel information.</li><li>
Meet aircraft at gate or loading area, perform duties in the departure lounges or at boarding gates when enplaning and deplaning passengers, check passenger tickets and documents for validity, and complete all necessary arrangements for accommodating passengers&rsquo; reservations, standbys, and their luggage.</li><li>
Determine flight close-out time and prepare, complete, and check various flight forms for accuracy and complete post-departure procedures.</li><li>
Responsible for all flight movement messages between the gate, ground handling team, flight crew, and airport vendors.</li><li>
Follow procedures for passengers with regards to the acceptance of Dangerous Goods.</li></ul>
Safety, Security and Compliance:
All AGI Team members have a responsibility and duty while at work to:<ul><li>
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.</li><li>
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.</li><li>
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.</li><li>
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.</li><li>
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.</li><li>
Conduct work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.</li><li>
Fully understand AGI Health &amp; Safety and Security policies.</li><li>
Attend training courses as may be required by AGI.</li></ul>
Physical Requirements:<ul><li>
Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.</li><li>
Must be able to stand for extended periods of time.</li><li>
Must be able to carry heavy items up and down jetway stairs.</li><li>
Must be alert to moving vehicles, equipment, or aircraft and must be able to use radio equipment.</li></ul>
Knowledge, Skills, and Abilities:
Appearance: Must be willing to wear uniform and insignia as prescribed by AGI. Personal appearance and grooming must present a favorable corporate image.
Good communication skills: Passenger Service Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, customers, and other ground crew to coordinate the movement of passengers and handling of equipment and baggage. Tolerate and answer repetitious questions from passengers in a friendly, outgoing manner. Ability to speak and be understood in giving directions/information to passengers verbally and/or via overhead announcement systems.
Computer skills: Passenger Service agents are required to use computer systems daily.
Critical thinking skills: Agent may be called upon to troubleshoot issues to assist passengers with reservation issues, process excess baggage fees correctly, verify required visa documentation, etc.
Basic math skills: Must be able to process payment transactions for flight/seat upgrades, excess baggage fees, etc.
Time management skills: Passenger Service agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment. Must report to work on a regular and timely basis.
Qualifications:<ul><li>
Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.</li><li>
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.</li><li>
Must complete SIDA training to obtain airport authority identification security.</li><li>
Preferred Qualifications - One+ year of relevant experience. Airline experience is preferred, and previous face-to-face customer service experience is also a plus.</li></ul>
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.
The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.</div>

Passenger Service Agent

Passenger Service Agent F9 SY

OUTAGAMIE COUNTY

JOB
 Under general direction of the Operations Supervisor, the Airport Operations Specialist II is a customer service position that is primarily responsible for supporting all ground operations for inbound and outbound aircraft, flight crews, and passenger operations at the FBO and commercial passenger terminal. This position will also provide general support for airport operations and maintenance as requested.Core Hours: The FBO is staffed from 4:00am to 11:00pm, the scheduled shift is for Wednesday through Saturday 1:00pm to 11:00pm, however, there may be availability from 4:00am-2:00pm. Overtime may be required for operational needs, snow removal and potential for on-callLocation: Appleton International AirportBenefits: Full benefits package including being a part of the Wisconsin Retirement System Pension!Outagamie County offers Benefit options and paid time off for team members that work 20+ or more hours per week. Learn more today by visiting: https://www.outagamie.gov/Our-County/Human-Resources/Employee-Benefits-Information
 
EXAMPLE OF DUTIES
 The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Perform aircraft ground services to commercial and general aviation aircraft with all supplies and materials as may be required. Act as a Ground Security Coordinator, Cross Utilized Agent (CUA), ground handling lead, trainer and/or take an active role in improving the performance of ground handling and FBO operations. Provide fuel and deice quality assurance and quality checks, perform airline fuel audits, oversee equipment repair and needs, and perform inventory of product to ensure safe and efficient service to our customers. Engage with customers and key stakeholders, assist them with their needs, and provide exceptional customer experience to achieve customer service objectives. Assist with the development of staff work schedules, staff efficiency models, and staffing plans.Meet and greet customers, assist them with their needs, and strive to provide exceptional customer experience. Assist passengers and pilots in boarding and disembarking the aircraft along with any baggage and cargo. Tow and marshal aircraft, ensure aircraft are chocked, locked, and secure. Operate ground support equipment including fuel trucks, deice trucks, tugs, carts, belt loaders, portable stairs, air starts, GPUs, automobiles, etc. including providing appropriate reports, checklists, and paperwork. Maintain, clean, and organize facilities, equipment and grounds, to ensure airport facilities and grounds remain, safe, organized, and ready for operation. Provide security in and around airport facilities and grounds for customers and visitors. Communicate via two-way radio, direct customers, drivers, and flight crews where needed. Provide snow removal support during and outside of normally scheduled hours. Support commercial ground, facility, and passenger services, such as commercial terminal aircraft ground support, baggage handling, facility and grounds maintenance, valet services, and other duties as assigned.Other duties as requested or assigned.
 
SUPPLEMENTAL INFORMATION
 Strong interpersonal and communication skills, direct interface, over telephone and in writing. Ability to professionally engage and service passengers, pilots, flight crews and other airport visitors. Ability to make decisions with multiple objectives and implement in a safe, efficient manner. Follow oral and written directions; plan and complete assigned duties on a regular schedule; and maintain good working relationships with others. Must be available to work flexible hours, including weekends, holidays, days, nights, and extended hours as needed. Ability to perform a variety of manual tasks including but not limited to: aircraft fueling, loading baggage and cargo, facility cleaning, valet vehicle relocation, vehicle washing, aircraft cleaning and vacuuming, and snow removal. Ability to work without direct management supervision. Must be comfortable working outdoors, day, night and in all weather conditions. Physical RequirementsStepping up/down on ladders, tugs, and fuel trucksLift baggage from ground level to waist and overhead while loading aircraft, up to 75lbsBending and stooping to pick up tow bars and other equipment, up to 75lbsStooping below wings to chock aircraftStanding and walking for extended periods of time, running when requiredGood hand-eye coordination with good peripheral visionOUTAGAMIE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.

Airport Operations Specialist II (Full Time)

Trego/Dugan Aviation

<div>Must be able to work a flexible schedule including nights, weekends, and holidays. Hours will vary based upon flight schedules.
Number of weekly hours may increase or decrease due to seasonal flight changes.<div><div><div><div><div> 
General Purpose of Job:
The Ramp Service Agent is responsible for handling customer luggage, including loading and unloading baggage on and off the aircraft, marshaling in and pushing back the aircraft, operating ground service equipment (GSE), meeting arriving flights and servicing departing flights, assisting customers with special needs, assisting customer service agents, as needed, and any other assigned duties.
Essential Duties and Responsibilities:<ul><li>
Perform related duties as assigned or as the situation dictates, i.e., ramp, commissary, and aircraft cleaning activities.</li><li>
Move luggage and comail of various weights and dimensions to and from aircraft and airport luggage receiving area.</li><li>
Load and unload baggage, luggage, and comail.</li><li>
Operate ground equipment, including tugs and belt loaders.</li><li>
Marshal aircraft to and from gates.</li><li>
Provide proper handling of baggage requiring special care.</li><li>
Service aircraft lavatories.</li><li>
Perform aircraft interior cleaning.</li><li>
Responsible for aircraft security searches and commissary security searches.</li><li>
Ensure ramp areas are safe and free of FOD and that all ground equipment is maintained correctly.</li><li>
Follow safety regulations, including properly using ground equipment and wearing proper safety items.</li><li>
Able to communicate using a two-way radio.</li></ul> 
Competency/Behavioral Requirements:<ul><li>
Be pleasant with others on the job and display a good-natured, cooperative attitude</li><li>
Be reliable, responsible, and dependable, and fulfill obligations.</li><li>
Attention to Detail</li><li>
Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations</li><li>
Accept criticism and deal calmly and effectively with high stress situations, be open to change (positive or negative), and to considerable variety in the workplace</li><li>
Willingness to take on responsibilities and challenges</li><li>
Be sensitive to others' needs and feelings, and be understanding and helpful on the job</li><li>
Abiding by TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get things done</li></ul>
Physical Demands:
Must be able to work in a high-pressure environment. Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70-pound suitcase in front of you with both hands for up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the position's essential functions.
Work Environment:
Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.
Other Requirements and Qualifications:
Education: High School diploma or equivalent
Experience: No experience necessary, will train
Knowledge: Basic computer skills
 Must be at least 18 years old.
Must have a valid driver&rsquo;s license
Must pass a ten (10) year background check and pre-employment drug test
Must have authorization to work in the U.S. as defined in the Immigration Act of 1986
Attend and successfully complete the required training
Read and write English.
MUST be able to work a flexible schedule including nights, weekends, and holidays.</div></div></div></div></div></div>

Part-Time Airline Ramp Service Agent Flight Benefits $19.35 hr

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10000 ground handling agent jobs Near Me

Bagroom Agent

Bagroom Agent

Ramp Agent (Full-Time)

Passenger Service Agent

Passenger Service Agent F9 SY

Airport Operations Specialist II (Full Time)

Part-Time Airline Ramp Service Agent Flight Benefits $19.35 hr