ground operations agent

CRJ Aviation

Spring into action, and start a new adventure with CRJ Aviation LLC ( A Service Provider for Allegiant Airlines)CRJ Aviation LLC is currently hiring safety concious, enthusiastic, motivated, and productive employees. If you have experience or would like to obtain experience in the aviation field, CRJ Aviation LLC has a great opportunity for you.The Cross Utilized Agent is expected to be able to, understand, perform, rotate between the duties of a Customer Service Agent and a Ground Operations Agent and ensure that safety procedures are followed in accordance with the airport, applicable laws, rules and regulations.The Cross Utilized Agent is responsible for providing customer service to all customers, including scheduled or charter services. Cross Utilized Agents must be attentive to the customer's needs, politely handling their inquiries promptly, and completing the required transactions per company policy and proceduresThe Cross Utilized Agent is also responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meeting arriving flights, providing service to departing flights, assisting customers with special needs, assisting customer service agents, as needed, and any other duties as assigned.Required Skills/Abilities:Effective communication skills, both verbal and written.Ability to work efficiently under time constraints.Must be available to work flexible hours, including nights, weekends, holidays, and long hours during irregular operations. Have open availability to ensure that 75% of flights are being worked according to flight schedules.Must be well groomed and adhere to the dress code policy.Able to attend required training.Strong computer skills and ability to use general office equipment.Must be highly motivated with a positive attitude.Basic computer skills.CRJ Aviation is a drug free workplace. Pre-employment drug test required.Ability to pass airport background screening and receive an airport SIDA badgeAbility to work in extreme weather conditions.Must be at least 18 years of age and possess a valid driver's license.Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, as a requirement of the job.Must be able to pass a pre-employment background check and drug screen.Duties/Responsibilities:The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude.Process tickets, check baggage, monitor carry-on baggage for size and quantity, and assign seats.Provide information on arrival and departure times, boarding procedures, carry-on regulations, and seat assignments.Handle denied boarding situations, solicit volunteers, re-accommodate customers, and provide hotel, meal, and taxi vouchers when appropriate.Ensure compliance with FAA, TSA, airline, and airport regulations.Enforce safety/security measures and monitor sensitive safety zones.Assist Customers with special needs, i.e., Customers who need assistance in boarding Ad hoc assignments as requested by the Lead or Supervisor.Complete required reports.Meet arriving flights at baggage carousel to ensure proper handling of bags.Monitor&rsquo;s baggage carousel for unclaimed baggage.Stores unclaimed bags in baggage service office until claimed or turned over to system baggage services.Handles delayed baggage issues, ensuring a written report is completed and follows up with customers until the bag is located, or the file is sent to systems baggage services.Inform customers of airline policies and procedures, re: lost, damaged, or replacement baggage and pilferage claims.Provides consequential expenses to applicable customers when there is a delayed bag.Ensure delivery of baggage to the affected customer for late arriving or miss-loaded bags.Follow-up with customers regarding lost baggage, replacement of damaged bags, car seats, strollers, etc.Track replaced, damaged, and miss-loaded baggage. Assists with lost and found articles.Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas.Operate ground service equipment.Marshal aircraft to and from gates.Provide proper handling of baggage requiring special care.Service aircraft lavatories.Responsible for aircraft security searches and commissary security searches as required.Ensure ramp areas are safe and free of Foreign Objects Debris (FOD) and that all ground service equipment is properly maintained.Follow safety regulations, which include the proper use of ground service equipment and wearing proper safety items.Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers, etc.Able to communicate using a two-way radio.Effective communication skills, both verbal and written.Perform aircraft interior cleaning as required.Stock aircraft and carts with necessary supplies as required, i.e., in flight magazines and lavatory supplies.Inventory tracking as required.Other duties as assigned.Education and Experience:High School Diploma/GED required.Previous Customer Service preferred, however not required.Physical Requirements:Airport Agent &ndash;Team Member is regularly required to walk, stand, sit, talk, hear, see, reach, stoop, kneel, climb, and use hands and fingers to operate various types of tools and equipment (i.e., hand trucks, carts, ramps, tugs, etc.).May be required to lift, push, pull, or carry up to 100 lbs.May be required to work various shifts/days in a 24-hour situation (i.e., split shifts, delayed flights, etc.).Regular attendance is a requirement of the role.Exposure to heights, small spaces, extreme noise (i.e., airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations.Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time.Ability to wear personal protective gear.Some travel may be a requirement of the role.Work Remotely<ul><li>No</li></ul>Job Type: Part-timePay: From $15.00 per hourBenefits:<ul><li>Employee assistance program</li><li>On-the-job training</li></ul>Application Question(s):<ul><li>Able to push, pull, lift up to 100 pounds? </li><li>Do you have aviation experience? Above and or below the wing (GOA, &amp; CSA) experience? </li><li>Do you have the ability to work Monday and Friday mornings? </li><li>Do you have the ability to work Sunday, Monday, Thursday, and Fridays starting in May? </li></ul>Language:<ul><li>English (Required)</li></ul>License/Certification:<ul><li>Driver's License (Required)</li></ul>Work Location: In person

PART TIME Airline Cross Utilized Agent LSE (Flight Benefits)

Alliance Ground International

<div>Job Description:
Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment? 
 
As a Ramp Agent, you will play an important role in ensuring that flights run on time by providing efficient ground support services. 
 
ATS is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people servicing nearly 200 airline customers every day! Our aviation roots span 45 years and our strong reputation in ground services and hospitality are the foundation of our success. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety. As we continue to grow, we are looking for only the best in the industry. 
 
Job responsibilities: 
 
Guide inbound/outbound airplanes to and from the gate 
Transport, load and unload passenger baggage, cargo, and mail 
Clean aircraft passenger cabins between flights and stock aircraft with needed supplies 
Operate heavy equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories 
Be on time, be prepared, and be safe 
 
Qualifications: 
 
Be at least 18 years of age and possess a High school diploma, GED or work experience equivalent 
Possess a valid driver&rsquo;s license with a clean driving record 
Be able to pass a drug screen and obtain airport security clearance, which includes a 10-year extensive employment, criminal record and residence background check 
If you are applying at the following locations: San Francisco (SFO), proof that you are fully vaccinated against COVID-19 with a vaccine recognized by the CDC is required for employment. 
 
Physical Requirements: 
 
Lift up to 70 pounds (32 kg) on a regular basis 
Carry heavy items up and down jetway stairs 
Climb, bend, kneel, crawl and stoop on a frequent basis and for extended periods 
Work outside in all types of weather, around jet and machinery noises 
 
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful ATS team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! 
 
ATS employees should apply through ADP 
M/F Disabled and Vet Equal Opportunity Employer
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.</div>

Ground Ramp Agent

Menzies Aviation

<div>Great News! Want to work for one of the leading fueling companies in the world? Join Menzies Aviation and be part of our family!

As a member of the Menzies Aviation Ramp Agent Team, you will be responsible for loading and unloading cargo and baggage, as well as driving small commercial vehicles in a safe and timely manner. You will be required to maintain a safe and secure work environment, in accordance with local health, safety, and security policies and procedures.
<ul><li>Watch our Ramp Agent Video Here: https://www.youtube.com/watch?v=tXNYUIyQLJA</li></ul>

Key Responsibilities
<ul><li>Comfortably and continuously lift/move 70lbs of cargo and baggage on and off aircraft</li>
<li>Frequent bending, stretching, pushing, pulling, stacking, squatting, and kneeling in small confined locations</li>
<li>Operate motorized equipment</li>
<li>Transport (Drive) cargo and baggage between aircraft, airport terminals, and air cargo facilities</li>
<li>Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags</li>
<li>Ensure safe and secure operations, in accordance with the highest possible standards of health, safety, security, and all government statutory requirements</li>
<li>Perform other duties as assigned</li>
</ul>
Qualifications
<ul>
<li>Must be 18 years of age or older</li>
<li>Possess valid US driver's license</li>
<li>Pass pre-employment drug screen</li>
<li>Ability to proficiently read, write and speak English</li>
<li>Must be comfortable lifting 70lbs repetitively</li>
<li>Must be comfortable working in all weather conditions</li>
<li>Pass FBI background and obtain US Customs Seal</li>
<li>Must be available and flexible to work variable shifts including weekends and holidays</li>
<li>Prior loading and unloading of heavy products or equipment (preferred)</li>
<li>Ability to perform basic math calculations</li>
<li>Ability to work at heights up to forty (40) feet</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Ability to learn quickly</li>
<li>Ability to understand and carry out oral and written instructions and request clarification when needed</li>
<li>Strong interpersonal skills</li>
<li>Ability to work as part of a team</li>
<li>Ability to build relationships</li>
</ul>
Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may regularly work in outside weather conditions. The employee frequently works near moving mechanical parts, high voltages, and high hydraulic/pneumatic pressures. The employee is also frequently exposed to very loud noise levels, fumes or airborne particles, and hazardous substances, materials, or waste. The employee occasionally works in high, precarious places.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel objects, tools, or controls; reach with arms, climb or balance; and talk or hear.

An employee may also engage in debris removal which involves lifting, bending, and stooping. The employee must frequently lift and/or move up to 25 lbs and occasionally lift and/or move up to 70 lbs.</div>

Ramp Agent position PART TIME/SEASONAL

United Ground Express

<div>Key responsibilities
<ul>
<li>Lift baggage, boxes, or cargo weighing up to 70 lbs. throughout your shift
</li><li>May require lifting over 100 items for a single aircraft</li>
<li>Push/pull loaded and empty carts during loading/unloading operations</li>
<li>Ascend/descend jet-way stairs while carrying baggage</li>
<li>Bend/stoop and crawl to move and stack/unstack cargo in aircraft
</li><li>Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage</li>
<li>Cleaning of the interior of the aircraft, clean and service aircraft lavatories
</li><li>Read and interpret aircraft load sheets, checked baggage tags, and cargo labels</li>
<li>Prepping and securing the aircraft for the next flight</li>
<li>Ensure compliance with United and Federal Aviation Administration (FAA) regulations and policies</li>
<li>Use radio electronic devices to communicate with co-workers or flight crew</li>
<li>Work outdoors in all temperatures and weather conditions
</li></ul>Qualifications and minimum requirements
<ul>
<li>Must be at least 18 years old</li>
<li>Must possess a valid state-issued driver's license with acceptable driving record</li>
<li>Must acquire and maintain credentials vital for the position including fingerprint clearance, local airport badging, and background check
</li><li>Successful completion of pre-employment process which may include but not be limited to; drug screen, hearing and vision check</li>
<li>Available to work any shift; day or night, weekends, and holidays; mandatory overtime may be required based on operational need</li>
<li>Comfortable working with computers, mobile devices, and new technologies</li>
<li>Must be able to use radio electronic devices to communicate with co-workers or flight crew</li>
<li>Must be able to read, write, fluently speak, and understand the English language</li>
<li>Must be able to carry, bend, lift and turn with bags and other items weighing up to 70 lbs.
</li><li>Able to perform a variety of physical activities including ushing, bending, stooping, climbing, and working in tight spaces</li>
<li>Authorized to work in the United States without sponsorship
</li><li>Must possess and maintain a valid US state driver's license. (Suspended, expired, revoked, or denied licenses are not valid.)
</li></ul>What we provide
<ul>
<li>Competitive benefits</li>
<li>Competitive wages</li>
<li>Earned Paid Time off</li>
<li>Discounted travel for you and your immediate family</li>
<li>Career advancement opportunities
</li></ul>United Ground Express is an equal opportunity employer. We provide equal opportunity to all employees and applicants without regard to age, citizenship, color, disability, gender identity, genetic information, national origin, pregnancy, race, religion, sexual orientation, or veteran status (or any other protected category under applicable law).

ADA Specifications
<ul>
<li>Ability to operate a computer to enter and retrieve data</li>
<li>Ability to utilize radio equipment for communications</li>
<li>Ability to lift up to 70lbs on a consistent basis
</li><li>Ability to pass all pre-screening clearances applicable to position qualifications.</li></ul> 
 
SAV Savannah/Hilton Head International Airport</div>

(SAV) Part-Time Ramp Agent

<div>Key responsibilities
<ul>
<li>Lift baggage, boxes, or cargo weighing up to 70 lbs. throughout your shift
</li><li>May require lifting over 100 items for a single aircraft</li>
<li>Push/pull loaded and empty carts during loading/unloading operations</li>
<li>Ascend/descend jet-way stairs while carrying baggage</li>
<li>Bend/stoop and crawl to move and stack/unstack cargo in aircraft
</li><li>Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage</li>
<li>Cleaning of the interior of the aircraft, clean and service aircraft lavatories
</li><li>Read and interpret aircraft load sheets, checked baggage tags, and cargo labels</li>
<li>Prepping and securing the aircraft for the next flight</li>
<li>Ensure compliance with United and Federal Aviation Administration (FAA) regulations and policies</li>
<li>Use radio electronic devices to communicate with co-workers or flight crew</li>
<li>Work outdoors in all temperatures and weather conditions</li>
</ul>
Qualifications and minimum requirements
<ul>
<li>Must be at least 18 years old</li>
<li>Must possess a valid state-issued driver's license with acceptable driving record</li>
<li>Must acquire and maintain credentials vital for the position including fingerprint clearance, local airport badging, and background check
</li><li>Successful completion of pre-employment process which may include but not be limited to; drug screen, hearing and vision check</li>
<li>Available to work any shift; day or night, weekends, and holidays; mandatory overtime may be required based on operational need</li>
<li>Comfortable working with computers, mobile devices, and new technologies</li>
<li>Must be able to use radio electronic devices to communicate with co-workers or flight crew</li>
<li>Must be able to read, write, fluently speak, and understand the English language</li>
<li>Must be able to carry, bend, lift and turn with bags and other items weighing up to 70 lbs.
</li><li>Able to perform a variety of physical activities including ushing, bending, stooping, climbing, and working in tight spaces</li>
<li>Authorized to work in the United States without sponsorship
</li><li>Must possess and maintain a valid US state driver's license. (Suspended, expired, revoked, or denied licenses are not valid.)</li>
</ul>
What we provide
<ul>
<li>Competitive benefits</li>
<li>Competitive wages</li>
<li>Earned Paid Time off</li>
<li>Discounted travel for you and your immediate family</li>
<li>Career advancement opportunities</li>
</ul>
United Ground Express is an equal opportunity employer. We provide equal opportunity to all employees and applicants without regard to age, citizenship, color, disability, gender identity, genetic information, national origin, pregnancy, race, religion, sexual orientation, or veteran status (or any other protected category under applicable law).

ADA Specifications
<ul>
<li>Ability to operate a computer to enter and retrieve data</li>
<li>Ability to utilize radio equipment for communications</li>
<li>Ability to lift up to 70lbs on a consistent basis
</li><li>Ability to pass all pre-screening clearances applicable to position qualifications.</li>
</ul>
<div><div><div><div>GSP Greenville Spartanburg international airport South Carolina</div></div></div></div></div>

(GSP) Part-Time Ramp Agent

Menzies Aviation LATAM

<div>
 Job Details
 
 
 
 Description
 
 
 
 
 Ready to take off into an exciting career?
 
 
 Join Menzies Aviation as Ramp Agent!
 
 Experience the thrill of working behind the scenes at Denver International Airport, where every day brings new challenges and opportunities. If you&rsquo;re passionate about teamwork, love a fast-paced environment, and are eager to contribute to a smooth travel experience for passengers, this is the perfect launchpad for your career. Buckle up for an adventure&mdash;apply today!"
 
 
 
 We will be holding a Hiring Event for Airport Ramp Agents on Thursday, April 9th. Apply today for more information. Walk-ins welcome!
 
 
 
 
 Date:
 
 Thursday, April 9th
 
 
 
 Time:
 
 9am-2pm
 
 
 
 Location:
 
 7001 Yampa Street, Denver, 80249, CO (Embassy Suites DIA)
 
 
 
 Overview
 
 
 
 People. Passion. Pride. This is what has driven our teams since 1833.
 
 
 Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.
 
 
 But at the heart of our business is our people.
 
 
 
 Role Purpose
 
 
 
 As a Menzies Aviation Ramp Agent, you will be responsible for unloading and loading of luggage, freight and cargo on and off commercial aircraft, in the outbound bag room and the baggage claim area. Driving and operating small specialized commercial vehicles. Position requires: heavy lifting, pushing, pulling, bending, stretching, and frequent kneeling.
 
 
 <ul>
 <li>
 $21.00/hr.
 </li>
 <li>
 Full-Time
 </li>
 <li>
 $40.00 Monthly Bus/Train Voucher or Free Airport Parking
 </li>
 <li>
 Frontier Airlines Flight benefits for you and a companion
 
 
 </li>
 </ul>
 
 What You Will Be Doing
 
 
 
 <ul>
 <li>
 Comfortably and continuously lift/move 70lbs of cargo and baggage on and off aircraft
 </li>
 <li>
 Transport (Drive) cargo and baggage between aircraft, airport terminals, and air cargo facilities
 </li>
 <li>
 Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags
 </li>
 <li>
 Ensure safe and secure operations, in accordance with the highest possible standards of health, safety, security, and all government statutory requirements
 </li>
 <li>
 Perform other duties as assigned
 
 
 </li>
 </ul>
 
 What We Are Looking For
 
 
 
 <ul>
 <li>
 Must be 18 years of age or older
 </li>
 <li>
 Possess and maintain valid US driver's license
 </li>
 <li>
 Pass all pre-employment testing including a drug screen, FBI background, and employment history.
 </li>
 <li>
 Ability to proficiently read, write and speak English
 </li>
 <li>
 Must be available and flexible to work variable shifts including weekends and holidays
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Advancement Opportunities
 </li>
 <li>
 Frontier Airlines Flight Benefits
 </li>
 <li>
 Medical, Dental, and Vision insurance
 </li>
 <li>
 Paid Vacation
 </li>
 <li>
 401K Savings Plan
 </li>
 <li>
 Employee Assistance Program
 </li>
 <li>
 Pet Discount Coverage and Pet Insurance Plan
 </li>
 <li>
 Uniform Provided
 </li>
 <li>
 $40.00 Monthly Bus/Train Voucher or Free Airport Parking
 
 
 </li>
 </ul>
 
 Safety, Security, Wellbeing and Compliance
 
 
 
 You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
 
 
 
 Working Conditions
 
 
 
 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 While performing the duties of this job, the employee may regularly work in outside weather conditions. The employee frequently works near moving mechanical parts, high voltages and high hydraulic/pneumatic pressures. The employee is also frequently exposed to very loud noise levels, fumes or airborne particles and hazardous substances, materials or waste. The employee occasionally works in high, precarious places.
 
 
 
 Physical Requirements
 
 
 
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls; reach with arms, climb or balance; and talk or hear.
 
 
 Other tasks include digging and shoveling, such as snow removal around equipment and office. Employee may also engage in debris removal which involves lifting, bending and stooping. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 70 pounds.
</div>

Airport Ramp Agent - HIRING EVENT

Emirates

<div>
 
 Job Purpose
 
 
 
 To provide a quality service to customers in respect to check-in, boarding, special services, baggage services, ticket desk and Emirates Lounge as per the criteria set forth by the Company?s commercial, safety and security policies, standards and procedures. Ensure all operational criteria are completed within specified time frames as per applicable procedures.
 
 
 <ul>
 <li>
 Identify and meet the standard and special service requirements of the customers at check-in, transfer desk, special services and boarding gates by adhering to the set service standards and procedures so that the customers are handled in a friendly and efficient manner.
 </li>
 <li>
 Adhere to the internal operating boarding procedures by ensuring that laid down boarding priorities, announcements, hand baggage removal, regular staff briefing and stationary/equipment availability before the flight. Post the flight, ensure flight coupon reconciliation and head count confirmation is in order to assist the smooth process of a safe and on time departure of EK flights in order to achieve EK standards and customer satisfaction.
 </li>
 <li>
 Guide and advise team members to ensure that superior customer service levels are upheld and assist the process of ensuring the safe and on-time departure of EK flights.
 </li>
 <li>
 To liaise and monitor the Emirates Chauffeur drive company on arrival and departure. Ensure eligible customers are provided with this service on arrival and any customers that require assistance are met on departure.
 </li>
 <li>
 Oversee the arrival of bags into the baggage hall, ensuring priority bags are first on the carousel and assist customers with missing or damaged bags referring them to Emirates GHA to complete necessary paperwork and follow up on missing bags for Premium customers ensuring customers are kept fully informed.
 </li>
 <li>
 To monitor queues at check-in ensuring priority given to Premium customer card holders. To assist and deal with any excess baggage and visa issues that may arise. Assist in dealing with any problems such as, keeping customers informed of any delays, disruptions and denied boarding including the implementation of the 'Options' scheme.
 </li>
 <li>
 Assist with the preparation and completion of pre and post flight documentation and complete all relevant station statistical information and filing. Ensure all safety instructions are compiled with at all times and report any damage to aircraft, ULDS, immediately and assist with preparation of relevant reports.
 </li>
 <li>
 Cover the absence of check-in supervisor and prepare flight briefs regarding customer information ensuring that all staff, GHA and service providers are fully aware of this information. Ensure all operational areas are covered and that staff are aware of what is expected of them to ensure high levels of customer service in all operational areas.
 </li>
 <li>
 Support and cover the Emirates Ticket Desk functions and undertake ticketing/reservation duties to ensure seamless service to customers. Offer full range of Emirates products and services to all customers to maximize ticketing revenue. Issue tickets, EMD, EBT, make and amend reservations as and when necessary. Re-issue and re-calculate fares for customers changing itinerary and make any additional collection as required. Carry out Credit Card verification. Complete daily ticket sales returns and assist with banking duties as required.
 </li>
 <li>
 When required support duties in the Emirates lounge. Liaise with service providers and supervise contracted staff, overseeing catering, cleaning and maintenance operations and ensure service standards are met and maintained.
 
 
 </li>
 </ul>
 Minimum O level or equivalent.
 
 
 Must have completed relevant and recognized professional training courses in Customer Services and Handling, Ground Operations and Reservations, Fares &amp; Ticketing.
 
 
 
 Experience
 
 
 
 Given the specific requirements at outstations, a minimum of 3 years? airline industry experience is required.
 
 
 Qualification
 
 
 Knowledge of a Departure Control System and Computerized Reservation System.
 
 
 Knowledge of check-in procedures.
 
 
 Customer Service Delivery.
 
 
 Fluent in spoken and written English and local language.
 
 
 Proficiency in Microsoft Office applications.
 
 
 Please note that you must have the right to live and work in Egypt.
 
 
 Salary &amp; benefits
 
 
 Competitive salary
</div>

Senior Airport Services Agent - Cairo

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