ground operations supervisor

Porter Airlines Inc.

<div>Job Summary:
<div>
The Regional Supervisor is a uniformed member of the Airport Operations leadership team and is responsible for Porter&rsquo;s safe aircraft turn performance, passenger service experience, ground handling, and team member experience within the station. The regional supervisor works collaboratively with the carrier's designated ground handler (s) to ensure a safe, on-time and positive customer experience. As part of a rotating schedule, the Regional Supervisor provides leadership at a designated focus station and throughout their region in collaboration with Station Leadership and other team members</div><div></div><div><br>
The Regional Supervisor is responsible for the consistent execution of defined safety, operational, passenger service, and ground handling standards. The Regional Supervisor identifies and eliminates barriers to reduce station-controllable delays by working cross-functionally with our Ground Handling partners to minimize both system controllable and uncontrollable delays. In partnership with the Ground Handler the Regional Supervisor works diligently to achieve a safe and incident-free operation. Regularly engages with team members and partners to foster their commitment to Porter&rsquo;s success. Constantly seeks ways to drive operational efficiency while supporting team members</div><div><br>
</div><div>The Regional Supervisor is responsible for building and sustaining a high-performance culture of collaboration, commitment to service and operational reliability throughout the station, with significant focus on actively developing the internal and external teams ability to safely and consistently achieve our turn targets and provide exceptional customer service.</div><div></div><div><br>
The highest value activity performed by the Airport Operations team is the Turn. To achieve the mandates above, the Regional Supervisor&rsquo;s primary focus should be at the gate to support the team as they execute the turn.</div><div></div><div><br>
The Station Leadership Team&rsquo;s schedule is assigned in a manner to provide coverage for targeted hours during peak operational periods.</div><div><br>
</div><div><b>Please note this posting is a duplicate of our Regional Supervisor posting located in Las Vegas. We are open to a candidate in either Boston or Las Vegas or LA. If you already applied to the Las Vegas Posting (ID 2026-5116) you do not need to apply to this one.</b></div>
Duties &amp; Responsibilities:
<ul><li><h4 class="jobSectionHeader">Oversee and provide support to the operation</h4></li><li>
Identifies and eliminates barriers that interfere with the station&rsquo;s ability to properly execute the turn. Examples include:</li><li><ul><li>
Ensuring there are appropriate staffing levels in line with the contract and take actions to correct if deficiencies exist.</li><li>
Ensuring that the necessary equipment required for the operation is available and serviceable</li><li>
Ensuring cross-functional alignment between various departments to enable a seamless operation.</li></ul></li><li>
Observe and direct the customer service experience, passenger interactions at the check-in counter, departure gates and arrivals/baggage to ensure customer service is aligned with Porter&rsquo;s standards and values</li><li>
Ensure that the appearance of Porter dedicated staff at the airport corresponds to Porter standard</li><li>
Answer questions and provide guidance to the ground handling team on the flow of turn, operating standards, and best practices</li><li>
Foster initiative and the efficient coordination and flow of manpower to ensure that the station operates reliably</li><li>
Engage with the station operation to promote operational decision-making, critical thinking, adherence to standards, and problem solving</li><li>
Proactively ensures that all required aspects of the turn are in position to achieve an on time departure including: briefings, manpower, equipment, regulatory signage, grooming, fueler, catering, and supplies</li><li>
Communicates and collaborates with other operating departments such as Crew, SOCC, MOC, local AME&rsquo;s, Station Support and Customer SupportDesk</li><li>
Maintains and updates station contact lists and system access to ensure ground handler staff have access to the applicable Porter systems</li><li>
Ensures ground handler participation in daily operational update meetings</li><li>
Ensures ground handler compliance with baggage procedures including: scanning and use of the baggage reconciliation system, rush bags, mobility aids, bag pulls, deliveries, communication with passengers, completing/updating WorldTracer and Google forms</li><li>
Directs the ground handler during Irops and oversales/overbookings to mitigate the impact and recover quickly.</li><li>
Care and upkeep of Porter assets - eg. scanners, computers, ballast mats, shoring boards/straps, tow bars.</li><li>
Maintaining station information current in the operations control system (eg. delay coding, gate information, contact details)</li><li>
Ensures that Porter&rsquo;s service offering, including the change of experience to Porter Reserve for selected customers, is consistently applied.</li><li>
Identify items to be addressed and provide feedback and observations to AO Leadership via email, google form and meetings</li><li>
Conducts regular after action reviews with the station following observations to ascertain what went well and should be reinforced/repeated and the causes of operational and service misses so it can be corrected going forward. Trending causes of misses should be raised with AO Leadership to be addressed as part of our continuous improvement approach to operations in our contracted stations</li><li>
Ensure that Porter product and safety philosophy and core values are known and implemented by all staff.</li><li>
Assist in the training of team members and leads.</li><li>
Conduct audits in conjunction with Airports QA to ensure compliance with safety, reliability, service, and regulatory standards and guidelines</li><li>
Ensure the safe operation of the Station. Monitor and enforce compliance with safety protocols. Advise Leadership or escalate immediately when protocols are not followed.</li><li>
Actively participates in Porter&rsquo;s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understands and promotes the Company&rsquo;s Safety Policy.</li></ul><ul><li>
Actively works to maintain healthy Team Member Engagement levels.</li><li>
Model behaviours consistent with Our:Values and Porter&rsquo;s Respect and Dignity Policy. Ensure all Team Members follow this example.</li><li>
Develops and maintains a climate that attracts, retains, and motivates top talent.</li><li>
Assist in the training of Team Members and Leads.</li><li>
Foster relationships with local airport authorities and key regulatory stakeholders.</li></ul>
Behavioural Competencies:
<ul><li><div><b>
Concern for Safety:</b> Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.</div></li><li><div><b>
Teamwork:</b> Working collaboratively with others to achieve organizational goals.</div></li><li><div><b>
Passenger/Customer Service:</b> Providing service excellence to internal and/or external customers (passengers).</div></li><li><div><b>
Initiative:</b> Dealing with situations and issues proactively and persistently, seizing opportunities that arise.</div></li><li><div><b>
Results Focus:</b> Focusing efforts on achieving high quality results consistent with the organization&rsquo;s standards.</div></li><li><div><b>
Fostering Communication:</b> Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.</div></li></ul>
Qualifications:<br>
<div></div><ul><li>
5 years airline experience in either customer service or ramp, required. If experienced in only one of these areas, must learn the other within three months of joining Porter in order to provide the station with proper supervision.</li><li>
2 years of leadership experience, required</li><li>
Able to obtain and hold all required security clearances, airport passes and customs seal (US only) along with the ability to travel internationally (Canada, Mexico, Caribbean)</li><li>
College diploma or equivalent experience preferred.</li><li>
Able to effectively plan and manage resources, both people and time.</li><li>
Able to work irregular hours including nights and weekends</li><li>
Able to lead independently under pressure with minimal supervision.</li><li>
Strong leadership and communication skills.</li><li><h5 class="jobSectionHeader">
Travel required up to 75% of the time including overnights.</h5></li><li>
Bilingual (English/Spanish) is an asset</li></ul>
Company Description:
<div>
Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter&rsquo;s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves North America, including a coast-to-coast domestic Canadian network, the U.S., Mexico, the Caribbean and Central America. Headquartered in Toronto, Porter is an Official 4 Star Airline&reg; in the World Airline Star Rating&reg;. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and X.</div></div>

Regional Supervisor

PrimeFlight Aviation

<div><p><b>GUIDE TEAMS. TURN PLANES. OWN THE TARMAC &mdash; RAMP SUPERVISORS WANTED!</b></p><br>
<p></p>
<p>
Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!</p><br>
<p></p>
<p><b>
WHY WORK FOR PRIMEFLIGHT?</b></p>
<ul>
<li>Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*Benefits may vary based on eligibility)</li>
<li>We are committed to being a leading provider of commercial services within the aviation industry</li>
<li>Our teams focus on maintaining a positive working environment and treating all team members with respect</li>
<li>With more than 200 locations across the world, we offer opportunities for career progression</li></ul><br>
<p></p>
<p><b>
SUMMARY OVERVIEW</b></p>
<p>
The Ramp Supervisor is responsible for overseeing a team of ramp agents and ensuring the efficient, safe handling of aircraft on the ground. This position involves coordinating activities such as baggage handling, aircraft towing, and servicing aircraft, while adhering to strict safety and operational protocols. You will be pivotal in training and mentoring team members and coordinating with flight crews and other airport personnel to ensure timely aircraft turnarounds. Additionally, this role requires quick decision-making, effective problem-solving, and maintaining high standards of customer service and operational efficiency.</p><br>
<p></p>
<p><b>
RESPONSIBILITIES</b></p>
<ul>
<li>Supervise the ramp team operations, including aircraft loading and unloading</li>
<li>Coordinate ramp activities to ensure timely turnaround of flights</li>
<li>Train and mentor ramp team members on operational procedures and safety protocols</li>
<li>Monitor team compliance with airline and airport regulations</li>
<li>Conduct pre-shift briefings to discuss daily tasks and safety focus points</li>
<li>Oversee the proper handling of baggage, cargo, and mail to prevent damage or loss</li>
<li>Manage communication between the ramp team, flight crew, and ground operations</li>
<li>Ensure proper use and maintenance of ground support equipment</li>
<li>Implement and enforce safety measures and hazard prevention on the ramp</li>
<li>Respond to and manage operational issues and emergencies</li>
<li>Facilitate efficient teamwork to meet flight schedules and service standards</li>
<li>Conduct performance evaluations and provide feedback to ramp team members</li>
<li>Ensure compliance with all DOT regulations as required and guidelines, including overseeing the safe and legal operation of airport vehicles, equipment, and personnel involved in airside and landside operations</li>
<li>Conduct regular audits and inspections to verify adherence to DOT standards, including reviewing maintenance records, driver qualifications, and safety procedures, and provide training and updates to staff on changes in DOT regulations as required</li>
<li>Liaise with other airport departments for coordinated operations</li>
<li>Maintain accurate records of ramp operations and incidents</li>
<li>Promote a culture of safety and professionalism within the team</li>
<li>Exemplify PrimeFlight customer service and safety standards</li>
<li>Perform any additional duties as assigned by management</li></ul><br>
<p></p>
<p><b>
QUALIFICATIONS</b></p>
<ul>
<li>18 years of age or older</li>
<li>Eligible to work in the United States</li>
<li>Must have a valid state-issued driver&rsquo;s license with an acceptable driving record</li>
<li>Communicate effectively in English (reading, writing, speaking)</li>
<li>Minimum of 2 years of experience in ramp operations or a related aviation field</li>
<li>Proven experience in a supervisory or leadership role</li>
<li>Strong knowledge of ramp safety and operational procedures</li>
<li>Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices</li>
<li>Effectively communicate with colleagues and clients, both in-person and through electronic means</li>
<li>Pass a background check and drug screen</li>
<li>Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)</li>
<li>Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays</li></ul><br>
<p></p>
<p>
To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.</p><br>
<p></p>
<p><b>
PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:</b></p>
<ul>
<li>Ability to lift up to 70 pounds</li>
<li>Prolonged standing and walking in an indoor/outdoor environment as applicable</li>
<li>May need to reach with arms and grasp with hands</li>
<li>May need to push, pull</li>
<li>May need to bend, stretch, squat, kneel</li>
<li>May need to climb and work at elevated heights</li>
<li>Exposure to moderate and at times high noise levels</li>
<li>Exposure to Biohazards and/or Chemicals</li>
<li>Exposure to outdoor elements</li>
<li>Be able to hear and respond to the spoken voice and to audible alarms</li>
<li>Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers</li>
<li>Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)</li></ul><br>
<p></p>
<p>
The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.</p><br>
<p></p>
<p>
PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.</p><br>
<p></p>
<p><b>
SMS/Text Communications</b></p>
<p>
By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.</p></div>

Ramp Supervisor - MSP Airport

GAT Airline Ground Support

GAT is seeking dynamic individuals to join its team of aviation professionals.
<br><b>Classification:</b> Full Time, Non-Exempt
<br>Job Summary
<br>The Ramp Supervisor will be leading, directing, and coordinating the efforts of ground, line, and cabin service personnel and the timely delivery of all services for airlines as contracted. The Ramp supervisor will take accountability for safety, operation standards, policy implementation, client relations, and financial performance for the ramp operations.
<br>Job Responsibilities
<br><ul>
<li>Establishing shift assignments for both fulltime and part-time employees;</li>
<li>Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment</li>
<li>Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;</li>
<li>Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met</li>
<li>Responsible for equipment and ensuring its safe and efficient operating status;</li>
<li>Conferring with other supervisors and managers to coordinate activities with other departments;</li>
<li>Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;</li>
<li>Ability to comply with attendance/tardiness standards.</li>
<li>Able to perform under pressure and within fixed time constraints</li>
<li>Ensures necessary ground equipment is available in the ramp area and bag room for upcoming flights</li>
<li>Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags</li>
<li>Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations</li>
<li>Ensure crews are being briefed before flights on positions to take and how flight will work</li>
<li>Other duties as assigned</li>
</ul>
<b>Requirements:</b><br>
<ul>
<li>Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel</li>
<li>Ability to navigate electronic devices (computers, fax machines, printers, timeclock, etc).</li>
<li>A proven track record in supervising a business unit.</li>
<li>Experience in operational planning and resource allocation.</li>
<li>Working knowledge of GSE maintenance issues.</li>
<li>Experience and understanding of commercial issues in aviation.</li>
<li>Must have a High School diploma, GED</li>
<li>Must be at least 18 years of age</li>
<li>Capable of processing information in a timely manner</li>
<li>Must have and maintain a Valid Driver's License</li>
<li>Able to proficiently speak, read, and write in English</li>
<li>Basic computer literacy</li>
<li>Previous ramp or airline experience</li>
<li>Must successfully complete all training requirements and maintain certifications throughout employment</li>
<li>Must clear an FBI fingerprint background check</li>
</ul>
Physical Requirements
<br><ul>
<li>Must be physically fit to perform duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time</li>
<li>Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively</li>
<li>Must be physically fit to perform the duties of the job</li>
<li>Willing to work outside in all types of weather conditions with exposure to loud noises</li>
</ul>
Specific Working Hours
<br><ul>
<li>Must be able and flexible to work variable shifts, weekends, and holiday-specific shifts to be determined</li>
<li>Must be able to work extended hours on short notice during non-routine operations</li>
</ul>
GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.

Airport Ramp Supervisor

Alliance Ground International

<p><i>Must have prior cargo aviation or airline ground handling experience</i><br/></p><p>Lead air cargo operations at a busy airport location, overseeing flight handling, load planning, and warehouse coordination. This role is ideal for someone with hands-on aviation cargo experience who thrives in a fast-paced, safety-critical environment.<br/></p><p>Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.<br/></p><p><b>Job Responsibilities:</b><br/></p><ul><li>Establish, implement and maintain all departmental policies and procedures, to ensure all Company cargo or ground operations are safe, efficient, and in compliance with all applicable Company and governmental regulations.</li><li>Responsible for the work accomplished in the carriage of cargo process, flight/load manifest/weight &amp; balance control process and has the authority to direct persons to accomplish that work. Provide for the oversight and provisioning of ground handling services related to cargo operations.</li><li>Coordinate with Company personnel, customers, third party service providers and applicable government agencies to ensure contract/regulatory compliance and customer satisfaction in all aspects of the Company's cargo operations.</li><li>Conduct periodic audits on all Company cargo operations.</li><li>Produce, revise, and distribute all departmental training aids, directives, reports, forms, memos, etc. and is responsible for all departmental manuals.</li><li>Ensure that all personnel involved in Company cargo operations and/or ground handling of Company aircraft are properly trained.</li><li>Evaluate training and performance records of employees to determine and formulate training designed to increase employee efficiency, safety, plus ensure compliance with all Company and governmental regulations.</li><li>Maintain the Hazardous Materials Training Program for all applicable employees.</li><li>Develop and implement policies and procedures for the safe and efficient handling of ULDs.</li><li>Lead by example to deliver consistently great service to our customers</li><li>Ensure compliance with all Company safety and security procedures to meet/exceed regulatory standards</li><li>Maintain, monitor and report on agreed key performance indicators (KPI's)</li><li>Conduct full investigations on irregularities, accidents or complaints as per our standard reporting requirements</li><li>Drive consistency and standards by ensuring clear communications at all levels on operational policies and procedures.</li><li>Ensure all agreed training is completed and documented</li><li>Build and maintain relationships with stakeholders, internal and external</li><li>Resolve issues/conflicts in a timely manner</li><li>Ensure efficient operation of inbound and outbound flights</li><li>Conducts oneself in such a way as to promote and drive integrity, fairness, personal attitude and respect for others.</li><li>Able to meet the Station's attendance policy.</li></ul><p><b>Supervisory Responsibilities:</b><br/></p><p>Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding employees; addressing complaints and resolving issues.<br/></p><p><b>Safety, Security and Compliance</b>:<br/></p><p>All AGI Team members have a responsibility and duty while at work to:<br/></p><ul><li>Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.</li><li>Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.</li><li>Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.</li><li>Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.</li><li>Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.</li><li>Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.</li><li>Fully understand AGI Health &amp; Safety and Security policies.</li><li>Attend training courses as may be required by AGI.</li></ul><p><b>Qualifications:</b><br/></p><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Effective people management and planning /organizational skills, customer focused and analytical with good judgment, able to work under pressure and a team player<br/></p><p><b>Knowledge, Skill and Abilities:</b><br/></p><ul><li>Warehouse management experience preferred</li><li>Ability to deal with conflict and resolve issues</li><li>Intermediate computer skills with working knowledge of Microsoft Office programs.</li><li>Excellent English verbal and written communication skills.</li><li>Must be able to handle stress in a fast-paced environment and ensure deadlines are met.</li><li>Ability to concentrate on detail.</li><li>Ability to lift 50-70 lbs.</li><li>Adhere to safety practices and programs.</li><li>Ability to multitask.</li><li>Good communication skills</li></ul><p><b>Education and Experience:</b><br/></p><ul><li>Associates degree from college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.</li><li>Valid US driver&rsquo;s license.</li><li>Successful completion of the required airport badging process and pre-employment drug screen is required.</li><li>If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.</li></ul><p><b>Schedule of Hours:</b><br/></p><p>As an airline services provider, Alliance Ground International requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays, cancellations, etc., Strict adherence to company attendance policies are expected and enforced.<br/></p><p>AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.<br/></p><p>The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!<br/></p><p>$75,000 annual salary<br/></p><p>Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.<br/></p><p>Job Type: Full-time<br/></p><p>Benefits:<br/></p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person<br/></p>

Air Cargo Operations Manager (Ground Handling)

<p>Job Description:<br/></p><p>Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment?<br/></p><p>As a General Manager, you will be responsible for overseeing the operations of all departments within your station. You will be responsible for managing the budget for your station, and will provide leadership for all management staff.<br/></p><p>Ideal candidates will have at least five years of progressive aviation management experience, including customer service and ground handling for wide-body and narrow-body aircraft.<br/></p><p>Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.<br/></p><p>Job Responsibilities:<br/></p><p>Oversee all station operations, including ramp, cabin cleaning services, GSE maintenance, and customer service.<br/></p><p>Be responsible for the station&rsquo;s budgetary and financial responsibilities and ensure accurate billing is submitted in a timely manner.<br/></p><p>Direct managers and support staff and oversee schedules to ensure adequate staffing for all operations.<br/></p><p>Maintain working relationships with customers and provide prompt responses to service requests.<br/></p><p>Assist recruiting team with hiring and oversee on-the-job training and ongoing team member professional development opportunities.<br/></p><p>Observe and enforce all AGI and Airline safety regulations as well as company policies.<br/></p><p>Actively search for future business opportunities<br/></p><p>Safety, Security and Compliance:<br/></p><p>All AGI Team members have a responsibility and duty while at work to:<br/></p><p>Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.<br/></p><p>Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.<br/></p><p>Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.<br/></p><p>Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.<br/></p><p>Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.<br/></p><p>Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.<br/></p><p>Fully understand AGI Health &amp; Safety and Security policies.<br/></p><p>Attend training courses as may be required by AGI.<br/></p><p>Physical Requirements:<br/></p><p>General Managers must be able to occasionally lift / carry / push / pull and move items 70 pounds (32 kg) or more and repetitively lift items weighing 40 to 50 pounds on raised surfaces.<br/></p><p>Must be able to carry heavy items up and down narrow jetway stairs.<br/></p><p>Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.<br/></p><p>Must be able to work in cramped or high places.<br/></p><p>Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities.<br/></p><p>Must be able to work outside in all types of weather, around jet and machinery noises.<br/></p><p>Knowledge, Skills &amp; Abilities:<br/></p><p>Good Communication Skills &ndash; General Managers must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of planes, equipment, baggage, and cargo.<br/></p><p>Customer Service Skills &ndash; General managers are the primary point of contact for airline customers and must have professional, courteous communication while resolving customer concerns.<br/></p><p>Airline Regulation Knowledge &ndash; Display knowledge of applicable FAA regulations, including standard security program and OSHA regulations. Be familiar with GSE maintenance procedures.<br/></p><p>Computer skills: General Managers may be required to use computer systems to track process completion, manage budgets, and produce reports.<br/></p><p>Problem-solving skills: General Managers may be called upon to troubleshoot issues during irregular flight operations.<br/></p><p>Time management skills: General Managers must be able to manage their time effectively and lead their teams to effectively manage time in order to complete tasks efficiently in a fast-paced environment.<br/></p><p>Qualifications:<br/></p><p>Must possess five years&rsquo; progressive management experience, possess a bachelor&rsquo;s degree in Business or a related field, or a relevant combination of business experience and education Possess a valid driver&rsquo;s license with a clean driving record.<br/></p><p>If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.<br/></p><p>Must complete ramp and SIDA training to obtain airport authority identification security.<br/></p><p>If required by customer or role access, be able to secure a Customs Seal through the respective governing agency.<br/></p><p>Preferred Qualifications - One+ year of relevant experience.<br/></p><p>AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.<br/></p><p>The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!<br/></p><p>Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.<br/></p><p>Job Type: Full-time<br/></p><p>Work Location: In person<br/></p>

General Manager - Cargo Operation

Swissport

<div>Overview:
<div></div><div>
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple &ndash; &ldquo;To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.&rdquo;</div><div></div><div><br>
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.</div><div><br>
</div><div><b>Job Summary</b></div><div>
To efficiently and profitably manage and direct ramp activities by providing a safe, quality product covering a range of ground handling services to its customers.</div><div><div><br>
The expected pay rate is $75,000/annually. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.</div></div><div><br>
</div><div><b>
Your activities</b></div><ul><li>
Responsible for Quality, Health, Safety, and Environmental activities at the station with an objective of reducing employee injuries, aircraft, and equipment damage</li><li>
Accountable for daily operations</li><li>
Maintain and improve customer and company safety and quality standards</li><li>
Maintain good relations with customers and airport authorities</li><li>
Manage and control all staff assignments</li><li>
Hold daily briefings with all levels of management</li><li>
Provide support to front line management</li><li>
Coach and train all employees to effectively improve operations</li><li>
Ensure workforce adherence to company policies and procedures</li><li>
Other duties as assigned</li></ul><div><b>
Your profile</b></div><ul><li>
High school diploma or equivalent required. Degree preferred</li><li>
Minimum 3 years Ramp Supervisor experience</li><li>
Excellent verbal and written communication skills</li><li>
Excellent knowledge of Ramp Operations</li><li>
Strong organizational and multi tasking skills</li><li><div>
Leadership ability</div></li><li>
Customer focus and quality awareness</li><li>
Ability to deal with conflict</li><li>
Valid Driver&rsquo;s License</li></ul><div><div><b>
What we offer</b></div><ul><li>
401(k)</li><li>
Dental insurance</li><li>
Health insurance</li><li>
Life insurance</li><li>
Paid time off</li><li>
Retirement plan</li><li>
Tuition reimbursement</li><li>
Vision insurance</li></ul><div><div>
At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</div></div><div><div>
Visit our website at https://careers.swissport.com to learn more about Life at Swissport.</div></div><div><div>
Join Swissport today and be part of a team that connects the world of aviation!</div></div></div></div>

ORD Duty Manager Ramp Services

G2 Secure Staff

<div><div><div><div><div><div><div><p>The Ramp Supervisor oversees daily ramp operations to ensure the safe, efficient, and on-time servicing of aircraft. This role supervises ramp agents and coordinates aircraft ground handling activities including loading/unloading baggage, cargo operations, aircraft marshaling, and ground equipment management while maintaining strict compliance with FAA, TSA, airline, and airport regulations.</p>
<p><b>
QUALIFICATIONS:</b></p>
<p>
EDUCATION AND EXPERIENCE:</p>
<ul>
<li>Must be 18 years of age or older</li>
<li>HS Diploma or GED</li>
<li>Valid Driver's License
</li><li>One (1) years of front-line ramp experience or similar role
</li><li>Minimum one (1) year of supervisory experience in a similar or related role</li>
<li>Excellent verbal and written communication skills</li>
<li>Strong leadership skills</li>
<li>Must have a reliable mode of communication and transportation</li>
</ul>
<p></p><p><b>PREFERRED REQUIREMENTS:</b></p>
<ul>
<li>Airline or airport operations experience</li>
<li>Leadership experience in the airline or airport operations experience</li>
</ul>
<p></p><p><b>ESSENTIAL FUNCTIONS:</b></p>
<ul>
<li>Conduct training sessions on various topics, such as customer service, technical skills, compliance, or product knowledge</li>
<li>Manage the day-to-day operations within the primary area of responsibility for scheduling/staffing, managing daily budgeted hours, and limiting overtime</li>
<li>Perform all duties of subordinate employees when necessary</li>
<li>Ensure implementation of the Safety Management System (SMS)</li>
<li>Implement a safety plan for the station</li>
<li>Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and preventative actions where necessary</li>
<li>Train/retrain all personnel in airline procedures, safety procedures, and company policies</li>
<li>Maintain good employee relations. Handle employee problems efficiently and effectively</li>
Client Relations <li>- Effectively communicate with senior airline management and project a positive image in responding to airlines, staff, and public inquiries</li>
<li>Adhere to company policies and procedures and participate in achieving company objectives</li>
<li>Monitor employee activity and adjust as needed</li>
<li>Handle off-schedule operations when the Manager is not available</li>
<li>Perform other duties as requested</li>
</ul>
<p></p><p><b>PHYSICAL AND MENTAL DEMANDS:</b></p>
<p>
With or without reasonable accommodation, the position requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:</p>
<ul>
<li>Treat all information as confidential.</li>
<li>Possess the tact to deal with all levels of employees and client representatives.</li>
<li>Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs.</li>
<li>Must be able to lift, carry, and/or hold up to 100 lbs.</li>
<li>Physical exam may be required to confirm above.</li>
<li>Must pass pre-employment and random drug test.</li>
<li>DMV check may be required.</li>
<li>Must be able to read, write, understand and carry out instructions in English.</li>
<li>Must meet necessary requirements to obtain a security sensitive identification badge</li>
<li>Must be able to verbally direct in English.</li>
<li>Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).</li>
<li>Must have good hearing and vision.</li>
<li>80-95% outside work. Work outside in all types of weather (Heat, Rain, and Cold)</li>
<li>May be required to work weekends, overnight shifts and holidays.</li>
<li>May be exposed to occasional loud noise levels.</li>
</ul>
</div></div></div></div></div></div><br>
Additional Details : The pay rate shown is an overall company range provided for transparency. Since compensation can differ by location, the exact rate for the position you applied for will be confirmed during the screening process.<br>
<br>
Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to &quot;Pay Transparency Law&quot;; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.</div>

Ramp Supervisor

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