ground service agent

Dnata

dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.
 On the ground, dnata USA keeps 27 of the country’s major airports connected – both with each other and the world - including John F. Kennedy Airport in New York City. Handling 200,000 tonnes of cargo, guiding 15,000,000 passengers and keeping 50,000 flights in the air each year, the work that the dnata USA team complete on the ground is crucial to keeping the country in the air.
 
As a dnata Ground Service Agent Supervisor, you have an essential role of continuously optimizing and aligning operational efficiencies to promote a successful and productive workforce. You will supervise a team of agents that will guide, load, and unload aircraft in a safe and timely manner.
 
Essential Duties and Responsibilities
 
Supervise a team of 5 to 10 agents responsible for the loading and unloading of aircraft.
 
Guiding inbound/outbound airplanes to and from the gate
 
Lifting, loading, unloading, and transporting passenger bags and cargo to/from aircraft, bag carts, dollies, and conveyor belts
 
Driving and/or operating ground support equipment, such as tow tractors, tow bars, belt loaders, container loaders, baggage tugs and more.
 
Maintaining safety and security on the ramp and practicing all safety policies and procedures
 
Communicating efficiently with ground personnel and flight crews
 
Maintaining an understanding of and following all applicable federal, state, airport, and company regulations, policies, and procedures
 
Working with other departments to ensure on-time performance of flights.
 
Performing other duties as assigned
 
Must be physically able to perform the essential functions of the job, including but not limited to standing, lifting, bending, stooping, walking, crawling, pushing, and pulling for extended periods of time.
 
Push, pull, lift, and load up to 70 pounds (32 kg) on a regular basis.
 
Ascend/descend the jet-way stairs while carrying baggage.
 
Ability to read and interpret aircraft load sheets, check baggage tags, and cargo labels.
 
Ability to understand and react to verbal and visual commands and safety warnings, with and without the assistance of sight or visual aids.
 
Work outside in all types of weather and around jet and machinery noises
 
Job Qualifications
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Possess/maintain a valid state driver's license and other FAA/Airport required identification/seals or authorizations.
 
Must be able to pass SIDA airport and training tests.
 
Possess a high school diploma or GED equivalent.
 
Possess basic computer literacy.
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without accommodations.
 
1-2 years Ground Service Agent and or Supervisory experience
 
Work Environment
 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CLT - Ramp - CLT010 - Ground Service Supervisor

Trego-Dugan Aviation Inc

<div>
 Must be able to work a flexible schedule including nights, weekends, and holidays. Hours will vary based upon flight schedules.
 
 
 Number of weekly hours may increase or decrease due to seasonal flight changes.
 
 
 Currently needing open availability on weekends, and availability for afternoon and night shifts on the weekdays.
 
 
 
 Ramp Service Agent
 
 
 
 
 General Purpose Of Job
 
 
 
 The Ramp Service Agent is responsible for the handling of customer luggage, including loading and unloading baggage on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meet arriving flights and service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other assigned duties.
 
 
 
 Essential Duties And Responsibilities
 
 
 
 Perform related duties as assigned or as the situation dictates, i.e., ramp, commissary and aircraft cleaning activities.
 
 
 Move luggage and co-mail of various weight and dimensions to and from aircraft and airport luggage receiving area.
 
 
 Load and unload baggage, luggage, and co-mail.
 
 
 Operate ground equipment, including tugs and belt loaders.
 
 
 Marshal aircraft to and from gates.
 
 
 Provide proper handling of baggage requiring special care.
 
 
 Service aircraft lavatories.
 
 
 Perform aircraft interior cleaning.
 
 
 Responsible for aircraft security searches and commissary security searches.
 
 
 Ensure ramp areas are safe and free of FOD and that all ground equipment is properly maintained.
 
 
 Follow safety regulations which include the proper use of ground equipment and wearing proper safety items.
 
 
 Able to communicate using a two-way radio.
 
 
 Must be at least 18 years old.
 
 
 Able to read and write English.
 
 
 
 Physical Demands
 
 
 
 Must be able to work in a high-pressure environment. Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70-pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.
</div>

Airline Ramp Agent, JQF

CRJ Aviation

Spring into action, and start a new adventure with CRJ Aviation LLC ( A Service Provider for Allegiant Airlines)CRJ Aviation LLC is currently hiring safety concious, enthusiastic, motivated, and productive employees. If you have experience or would like to obtain experience in the aviation field, CRJ Aviation LLC has a great opportunity for you.The Cross Utilized Agent is expected to be able to, understand, perform, rotate between the duties of a Customer Service Agent and a Ground Operations Agent and ensure that safety procedures are followed in accordance with the airport, applicable laws, rules and regulations.The Cross Utilized Agent is responsible for providing customer service to all customers, including scheduled or charter services. Cross Utilized Agents must be attentive to the customer's needs, politely handling their inquiries promptly, and completing the required transactions per company policy and proceduresThe Cross Utilized Agent is also responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meeting arriving flights, providing service to departing flights, assisting customers with special needs, assisting customer service agents, as needed, and any other duties as assigned.Required Skills/Abilities:Effective communication skills, both verbal and written.Ability to work efficiently under time constraints.Must be available to work flexible hours, including nights, weekends, holidays, and long hours during irregular operations. Have open availability to ensure that 75% of flights are being worked according to flight schedules.Must be well groomed and adhere to the dress code policy.Able to attend required training.Strong computer skills and ability to use general office equipment.Must be highly motivated with a positive attitude.Basic computer skills.CRJ Aviation is a drug free workplace. Pre-employment drug test required.Ability to pass airport background screening and receive an airport SIDA badgeAbility to work in extreme weather conditions.Must be at least 18 years of age and possess a valid driver's license.Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, as a requirement of the job.Must be able to pass a pre-employment background check and drug screen.Duties/Responsibilities:The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude.Process tickets, check baggage, monitor carry-on baggage for size and quantity, and assign seats.Provide information on arrival and departure times, boarding procedures, carry-on regulations, and seat assignments.Handle denied boarding situations, solicit volunteers, re-accommodate customers, and provide hotel, meal, and taxi vouchers when appropriate.Ensure compliance with FAA, TSA, airline, and airport regulations.Enforce safety/security measures and monitor sensitive safety zones.Assist Customers with special needs, i.e., Customers who need assistance in boarding Ad hoc assignments as requested by the Lead or Supervisor.Complete required reports.Meet arriving flights at baggage carousel to ensure proper handling of bags.Monitor&rsquo;s baggage carousel for unclaimed baggage.Stores unclaimed bags in baggage service office until claimed or turned over to system baggage services.Handles delayed baggage issues, ensuring a written report is completed and follows up with customers until the bag is located, or the file is sent to systems baggage services.Inform customers of airline policies and procedures, re: lost, damaged, or replacement baggage and pilferage claims.Provides consequential expenses to applicable customers when there is a delayed bag.Ensure delivery of baggage to the affected customer for late arriving or miss-loaded bags.Follow-up with customers regarding lost baggage, replacement of damaged bags, car seats, strollers, etc.Track replaced, damaged, and miss-loaded baggage. Assists with lost and found articles.Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas.Operate ground service equipment.Marshal aircraft to and from gates.Provide proper handling of baggage requiring special care.Service aircraft lavatories.Responsible for aircraft security searches and commissary security searches as required.Ensure ramp areas are safe and free of Foreign Objects Debris (FOD) and that all ground service equipment is properly maintained.Follow safety regulations, which include the proper use of ground service equipment and wearing proper safety items.Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers, etc.Able to communicate using a two-way radio.Effective communication skills, both verbal and written.Perform aircraft interior cleaning as required.Stock aircraft and carts with necessary supplies as required, i.e., in flight magazines and lavatory supplies.Inventory tracking as required.Other duties as assigned.Education and Experience:High School Diploma/GED required.Previous Customer Service preferred, however not required.Physical Requirements:Airport Agent &ndash;Team Member is regularly required to walk, stand, sit, talk, hear, see, reach, stoop, kneel, climb, and use hands and fingers to operate various types of tools and equipment (i.e., hand trucks, carts, ramps, tugs, etc.).May be required to lift, push, pull, or carry up to 100 lbs.May be required to work various shifts/days in a 24-hour situation (i.e., split shifts, delayed flights, etc.).Regular attendance is a requirement of the role.Exposure to heights, small spaces, extreme noise (i.e., airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations.Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time.Ability to wear personal protective gear.Some travel may be a requirement of the role.Work Remotely<ul><li>No</li></ul>Job Type: Part-timePay: From $15.00 per hourBenefits:<ul><li>Employee assistance program</li><li>On-the-job training</li></ul>Application Question(s):<ul><li>Able to push, pull, lift up to 100 pounds? </li><li>Do you have aviation experience? Above and or below the wing (GOA, &amp; CSA) experience? </li><li>Do you have the ability to work Monday and Friday mornings? </li><li>Do you have the ability to work Sunday, Monday, Thursday, and Fridays starting in May? </li></ul>Language:<ul><li>English (Required)</li></ul>License/Certification:<ul><li>Driver's License (Required)</li></ul>Work Location: In person

PART TIME Airline Cross Utilized Agent LSE (Flight Benefits)

Trego/Dugan Aviation

<div>Must be able to work a flexible schedule including nights, weekends, and holidays. Hours will vary based upon flight schedules.
Number of weekly hours may increase or decrease due to seasonal flight changes.<div>
17.00/hr starting wage 
Ramp Service Agents:
The Ramp Service Agent is responsible for the handling of customer luggage, including loading and unloading baggage on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meet arriving flights and service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other assigned duties.
Essential Duties and Responsibilities:<ul><li>
Perform related duties as assigned or as the situation dictates, i.e., ramp, commissary and aircraft cleaning activities.</li><li>
Move luggage and comail of various weight and dimensions to and from aircraft and airport luggage receiving area.</li><li>
Load and unload baggage, luggage, and comail.</li><li>
Operate ground equipment, including tugs and belt loaders.</li><li>
Marshal aircraft to and from gates.</li><li>
Provide proper handling of baggage requiring special care.</li><li>
Service aircraft lavatories.</li><li>
Perform aircraft interior cleaning.</li><li>
Responsible for aircraft security searches and commissary security searches.</li><li>
Ensure ramp areas are safe and free of FOD and that all ground equipment is properly maintained.</li><li>
Follow safety regulations which include the proper use of ground equipment and wearing proper safety items.</li><li>
Able to communicate using a two-way radio.</li><li>
Must be at least 18 years old.</li><li>
Able to read and write English</li><li>
Complete all required training</li><li>
Only complete tasks for which you are fully trained</li><li>
Report any safety hazard or incident immediately</li></ul>
Physical Demands: Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.
Work Environment: Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered. Attend and successfully complete paid training.</div></div><div></div>

Airline Agent, Ramp Service

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div>Must be able to work a flexible schedule including nights, weekends, and holidays. Hours will vary based upon flight schedules.
Number of weekly hours may increase or decrease due to seasonal flight changes.<div>
General Purpose of Job: 
The Ramp Service Agent is responsible for the handling of customer luggage, including loading and unloading baggage on and off the aircraft, marshaling in and pushing back the aircrafts, operation of ground service equipment (GSE), meet arriving flights and service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other assigned duties.
Essential Duties and Responsibilities:
Perform related duties as assigned or as the situation dictates, i.e., ramp, commissary and aircraft cleaning activities.
Move luggage and comail of various weight and dimensions to and from aircraft and airport luggage receiving area.
Load and unload baggage, luggage, and comail.
Operate ground equipment, including tugs and belt loaders.
Marshal aircraft to and from gates.
Provide proper handling of baggage requiring special care.
Service aircraft lavatories.
Perform aircraft interior cleaning.
Responsible for aircraft security searches and commissary security searches.
Ensure ramp areas are safe and free of FOD and that all ground equipment is properly maintained.
Follow safety regulations which include the proper use of ground equipment and wearing proper safety items.
Able to communicate using a two-way radio.
Physical Demands:
Must be able to work in a high-pressure environment. Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70-pound suitcase in front of you with both hands for up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.
Work Environment:
Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.
MUST be able to work a flexible schedule including nights, weekends and holidays.</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Part-Time Airline Ramp Agent

Unifi

Benefits
 <ul>
<li>Flight Benefits - exclusive travel privileges for yourself and your family with Delta Airlines</li>
<li>Competitive pay with daily access to earned wages</li>
<li>Paid holidays and paid time off</li>
<li>Comprehensive Medical, Dental and Vision Insurance</li>
<li>401k company match upon eligibility</li>
<li>Exclusive discounts and additional wellness programs</li>
</ul>
Responsibilities for Cabin Agent
 <ul>
<li>Cleaning and servicing of aircraft interiors, including cabin, cockpit, galleys, and lavatories.</li>
<li>Helps prepare the cabin for Customer boarding and departure, which can include cleaning of seats, seat pockets, floor, galleys, and lavatories.</li>
<li>Checking, handling, assembling, removing, and installing passenger service cabin furnishings and supplies according to list specifications and cleaning must be highly detailed and specific to ensure all areas are completely free of dirt, debris, marks, fingerprints, etc.</li>
<li>Assist Ramp agents when Cabin Cleaning is complete.</li>
<li>Performs FOD walks in the ramp area between flights.</li>
<li>Marshal aircraft's during arrival and departures.</li>
<li>Ensures necessary ground equipment is available in the ramp area and bag room for upcoming flights.</li>
<li>Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags.</li>
<li>Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.</li>
</ul>
Qualifications for Cabin Agent
 <ul>
<li>Able to work in extreme conditions, such as hot and cold weather, as well as small spaces</li>
<li>Eligible to receive appropriate security clearances after satisfactory completion of a criminal background check.</li>
<li>Possess a valid driver's license with a good driving record.</li>
<li>Flexible schedule allowing work during nights, weekends, and holidays. Some shifts may require extended hours to meet business needs.</li>
<li>Must be able to work in cramped or high places.</li>
<li>Must be able to carry heavy items up and down jet way stairs.</li>
</ul>

Airport Cabin Agent Part Time - SLC

Envoy Air

<div>Overview:

Come and work for Envoy Air, an American Airlines Group Company, at BIL and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. 
We are hiring immediately, with no experience required! 
Pay rate: $16.29 / HR
Responsibilities:

What&rsquo;s in it for you?<ul><li>
Travel for free with your family and friends on flights across the American Airlines global network.</li><li>
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.</li><li>
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.</li><li>
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.</li><li>
Both full-time and part-time positions available.</li><li>
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.</li><li>
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.</li></ul>
What you will be doing!<ul><li>
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger&rsquo;s trip. Don&rsquo;t let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.</li><li>
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.</li><li>
No time for the gym? No problem! You will get a good workout in while lifting the customers&rsquo; bags onto the belt and seeing them off to their destination.</li><li>
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.</li><li>
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.</li><li>
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.</li><li>
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.</li><li>
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!</li></ul>
Qualifications:

Requirements:<ul><li>
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.</li><li><div>
Possess a valid, unexpired and unsuspended state driver&rsquo;s license; some license restrictions may prohibit a candidate from being considered for this role.</div></li><li>
18 years or older.</li><li>
High school diploma, GED, or international equivalent.</li><li>
Ability to pass a pre-employment drug screen and background check.</li><li>
Authorized to work in U.S. without sponsorship.</li></ul>
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos 
Envoy Air is an Equal Opportunity Employer &ndash; Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.</div>

Airport Agent - Ramp and Customer Service

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