group reservations coordinator

Mövenpick

<div>Company Description 
The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience. 
 
 
Job Description 
We are seeking a friendly and organized Reservation Agent/ Group Coordinator to join our team in 6th of October City, Egypt. In this role, you will be responsible for managing individual and group reservations, ensuring a smooth booking process, and providing exceptional customer service to our guests.<ul><li>
Handle incoming reservation requests via phone, email, and online booking platforms</li><li>
Coordinate group bookings, including room blocks, meeting spaces, and special requests</li><li>
Provide detailed information about our accommodations, amenities, and local attractions</li><li>
Assist guests with modifying or canceling reservations</li><li>
Collaborate with other departments to ensure guest needs are met</li><li>
Process payments and manage billing for individual and group reservations</li><li>
Generate and distribute daily reservation reports</li><li>
Respond to guest inquiries and resolve booking-related issues promptly</li><li>
Upsell room upgrades and additional services when appropriate</li><li>
Stay updated on local events and promotions to inform guests</li></ul> 

Qualifications 
<ul><li>
High school diploma or equivalent required; Bachelor's degree in Hospitality, Tourism, or related field preferred</li><li>
Previous experience in the hospitality or travel industry is a plus</li><li>
Excellent verbal and written communication skills</li><li>
Strong customer service orientation with a friendly and empathetic demeanor</li><li>
Proficiency in reservation systems and booking software</li><li>
Exceptional attention to detail and organizational skills</li><li>
Ability to multitask and manage time effectively in a fast-paced environment</li><li>
Problem-solving skills to address guest concerns and booking issues</li><li>
Basic math skills for handling payments and group rates</li><li>
Knowledge of local attractions and services in 6th of October City and surrounding areas</li><li>
Familiarity with travel and tourism industry trends</li><li>
Flexibility to work various shifts, including weekends and holidays, as needed</li></ul></div>

Reservation Agent/ Group Coordinator

Hilton

<div>Groups Coordinator
A Groups Coordinator will ensure the effective coordination and administration of all group room bookings, as per the group reservations procedure. 
 
 
What will I be doing? 
As Groups Coordinator, you will ensure the effective coordination and administration of all group room bookings, as per the group reservations procedure. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Adhere to the events and group yield policy in order to maximize revenue</li>
<li>Develop and maintain a customer database</li>
<li>Generate and develop sales leads and contact potential clients to build business relationships</li>
<li>Research local competition and local events</li>
<li>Manage administrative requests as directed by the Management Team</li>
<li>Manage an events schedule to maximise yield</li>
<li>Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively</li>
<li>Arrange and carry out Hotel show rounds</li>
<li>Ensure the complete administration and execution of all planned events</li>
<li>Participate in hotel promotional activities</li>
</ul>What are we looking for? 
A Groups Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Good organisational and administration skills</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Confident telephone manner</li>
<li>High level of IT skills</li>
<li>Excellent grooming standards</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Knowledge of the hotel property management systems</li>
<li>Previous experience in a Conference and Events function</li>
<li>Relevant degree, in a business discipline, from an academic institution</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Groups Coordinator

<div>Cluster Groups, Meetings &amp; Events Coordinator - Hilton Abu Dhabi Yas Island
A Cluster Groups, Meetings &amp; Events Coordinator will ensure the effective coordination and administration of all group room bookings, as per the group reservations procedure. 
What will I be doing? 
As Cluster Groups, Meetings &amp; Events Coordinator, you will ensure the effective coordination and administration of all group room bookings, as per the group reservations procedure. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Adhere to the events and group yield policy in order to maximize revenue</li><li>
Develop and maintain a customer database</li><li>
Generate and develop sales leads and contact potential clients to build business relationships</li><li>
Research local competition and local events</li><li>
Manage administrative requests as directed by the Management Team</li><li>
Manage an events schedule to maximise yield</li><li>
Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively</li><li>
Arrange and carry out Hotel show rounds</li><li>
Ensure the complete administration and execution of all planned events</li><li>
Participate in hotel promotional activities</li></ul>
What are we looking for? 
A Cluster Groups, Meetings &amp; Events Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Good organisational and administration skills</li><li>
Positive attitude and good communication skills</li><li>
Commitment to delivering a high level of customer service</li><li>
Confident telephone manner</li><li>
High level of IT skills</li><li>
Excellent grooming standards</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Knowledge of the hotel property management systems</li><li>
Previous experience in a Conference and Events function</li><li>
Relevant degree, in a business discipline, from an academic institution</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Cluster Groups, Meetings & Events Coordinator - Hilton Abu Dhabi Yas Island

Nomade General Trading LLC

Company: Holiday Homes (short-term rental villas and apartments) Location: Ras Al Khaimah, UAE We are looking for an experienced professional who will manage online booking platforms, reservations, guest communication, and daily operations of Holiday Homes properties. This role includes: managing bookings in Lodgify / Airbnb / Booking.com / Agoda replying to guests in platform chats and messengers handling phone calls and guest support managing calendars, availability, and pricing coordinating check-ins and check-outs handling reviews and guest experience This is a key operational position that directly impacts revenue, reputation, and service quality. RELEVANT EXPERIENCE IS MANDATORY &mdash; NO ENTRY-LEVEL CANDIDATES Candidates without proven work experience in Holiday Homes / Property Rentals WILL NOT be considered. Required: strong experience with Lodgify (or similar PMS systems) experience working with Airbnb / Booking.com / Agoda experience in guest communication and reservation handling understanding of pricing, calendars, cancellations, and booking policies We need someone who already worked in this field and understands operational processes. Key Responsibilities: manage OTA channels and PMS integrations work in Lodgify (calendars, prices, sync, availability) respond to guest messages and booking inquiries handle incoming phone calls confirm bookings and deposits coordinate guest arrival instructions support guests during their stay monitor reviews and property ratings prepare booking and performance reports Requirements: MANDATORY experience in Holiday Homes / Property Rentals experience with Airbnb / Booking / Agoda / Lodgify (or PMS) excellent written and verbal guest communication high level of responsibility and organization ability to react quickly to operational situations English language &mdash; required Preferred: experience in reservations / guest relations / front office experience managing multiple properties understanding of operational and business workflows We Offer: stable and long-term employment work in a growing Holiday Homes company supportive and professional team on-time payments career growth in operations and reservations managementJob Type: Full-time

Operations & Reservations Coordinator (Holiday Homes)

Azizi Developments

<div>
 
 A
 
 Workshop Coordinator for a Luxury Fleet
 
 is responsible for the seamless operational management of high-end vehicle maintenance and repairs. This role serves as the critical link between technical teams, service advisors, and elite clients to ensure the fleet maintains impeccable performance and aesthetic standards.
 
 
 
 Core Responsibilities
 
 
 <ul>
 <li>
 
 Workflow Management
 
 : Plan, schedule, and allocate maintenance and repair tasks to specialized technicians to ensure optimal workshop productivity.
 </li>
 <li>
 
 Quality Assurance
 
 : Conduct rigorous inspections (interior and exterior) to ensure all work meets luxury brand standards before vehicle delivery.
 </li>
 <li>
 
 Client Coordination
 
 : Communicate directly with clients or service advisors regarding repair timelines, technical updates, and approvals.
 </li>
 <li>
 
 Downtime Optimization
 
 : Monitor vehicle status in real-time to minimize turnaround time (TAT) and ensure fleet readiness.
 </li>
 <li>
 
 Parts &amp; Inventory
 
 : Coordinate with procurement teams and vendors to ensure the timely availability of genuine spare parts and specialized tools.
 </li>
 <li>
 
 Record Keeping
 
 : Maintain detailed service logs, job cards, and digital maintenance records in systems like SAP or specialized fleet management software.
 </li>
 <li>
 
 Compliance
 
 : Ensure all activities adhere to local safety regulations (e.g., RTA in the UAE) and manufacturer warranty standards.
 </li>
 </ul>
</div>

Workshop Coordinator - Luxury Fleet

أديرا للضيافة | Adeera Hospitality - a PIF Company

<div>
 
 كن جزءًا من أحد المشاريع الفندقية الرائدة في قلب مركز الملك عبدالله المالي (كافد)! حيث يجتمع عمق الضيافة السعودية مع معايير التميّز العالمية. يقدم هذا الفندق الفاخر تجارب ضيافة متكاملة تشمل مطاعم راقية وخدمات مبتكرة، تعكس الطابع العصري لمدينة تنبض بالتطور والطموح.
 
 
 
 
 
 نرحب باستقبال طلبات التوظيف لمختلف الإدارات.
 
 
 للاطلاع على التفاصيل والتقديم، يُرجى زيارة الرابط التالي:
 
 
 https://careers.adeera.com
 
 
 
 
 
 
 
 
 Be part of a landmark addition to the King Abdullah Financial District (KAFD) &mdash; a new luxury hotel at the heart of Riyadh&rsquo;s financial hub. Where authentic Saudi warmth meets global excellence, this hotel stands at the very heart of KAFD.
 
 
 
 
 
 A place alive with Saudi Arabia&rsquo;s progressive energy, through destination dining and curated experiences, capturing the pulse of a district in constant evolution.
 
 
 
 
 
 Available positions are open across all functions.
 
 
 
 
 
 To learn more and to apply please visit the link
 
 
 https://lnkd.in/dvB27XkR
 
 
 
 
 
 
 
 
 Positions:
 
 
 
 
 
 
 Culinary
 
 
 <ul>
 <li>
 Chef de Cuisine
 </li>
 <li>
 Saudi Restaurant Chef de Cuisine
 </li>
 <li>
 Executive Pastry Chef
 </li>
 <li>
 Chef De Partie
 </li>
 <li>
 Culinary Coordinator
 </li>
 <li>
 Executive Sous Chef
 </li>
 <li>
 Head Butcher
 </li>
 <li>
 Sous Chef
 </li>
 <li>
 Saudi Restaurant Sous Chef
 </li>
 </ul>
 
 
 
 
 
 Engineering
 
 
 <ul>
 <li>
 AC Technician
 </li>
 <li>
 Asst. Director of Engineering
 </li>
 <li>
 Boiler / Plant Room Supervisor
 </li>
 <li>
 Duty Engineer
 </li>
 <li>
 Electrician - Technician
 </li>
 <li>
 Engineering Coordinator
 </li>
 <li>
 Engineering Team Leader
 </li>
 <li>
 Kitchen Technician
 </li>
 <li>
 Plumber
 </li>
 </ul>
 
 
 
 
 
 Executive Office
 
 
 <ul>
 <li>
 Health &amp; Safety Manager
 </li>
 <li>
 PA to General Manager
 </li>
 </ul>
 
 
 
 
 
 Finance
 
 
 <ul>
 <li>
 Asst. Director of Finance
 </li>
 <li>
 Payroll Executive
 </li>
 <li>
 Procurement Executive
 </li>
 <li>
 Procurement Manager
 </li>
 </ul>
 
 
 
 
 
 Food &amp; Beverage
 
 
 <ul>
 <li>
 Assistant Director of F&amp;B
 </li>
 <li>
 Executive Lounge &amp; Pool Manager
 </li>
 <li>
 F&amp;B Coordinator
 </li>
 <li>
 Restaurant Manager
 </li>
 <li>
 Saudi Restaurant Manager
 </li>
 <li>
 Banquet Operations Manager
 </li>
 </ul>
 
 
 
 
 
 Information Technology
 
 
 <ul>
 <li>
 IT Specialist
 </li>
 </ul>
 
 
 
 
 
 Rooms
 
 
 <ul>
 <li>
 Chief Concierge
 </li>
 <li>
 Duty Manager
 </li>
 <li>
 Executive Housekeeper
 </li>
 <li>
 Guest Services Manager
 </li>
 <li>
 Housekeeping Manager
 </li>
 <li>
 Housekeeping Order Taker
 </li>
 <li>
 Housekeeping Room Attendant
 </li>
 <li>
 Housekeeping Team Leader
 </li>
 <li>
 Laundry Team Leader
 </li>
 <li>
 Rooms Coordinator
 </li>
 <li>
 Tailor
 </li>
 <li>
 Uniform Room Attendant
 </li>
 </ul>
 
 
 
 
 
 Sales &amp; Marketing
 
 
 <ul>
 <li>
 Assistant Director of Marketing
 </li>
 <li>
 Assistant Director of Sales
 </li>
 <li>
 Director of Events
 </li>
 <li>
 Director of Revenue
 </li>
 <li>
 Events Coordinator
 </li>
 <li>
 Reservations Supervisor
 </li>
 <li>
 Reservations Manager
 </li>
 <li>
 Sales Coordinator
 </li>
 <li>
 Sales Manager
 </li>
 </ul>
 
 
 
 
 
 Security
 
 
 <ul>
 <li>
 Director of Security
 </li>
 <li>
 Security Manager
 </li>
 </ul>
 
 
 
 
 
 Stewarding
 
 
 <ul>
 <li>
 Chief Steward
 </li>
 <li>
 Stewarding Team Leader
 </li>
 </ul>
 
 
 
 
 
 Human Resources
 
 
 <ul>
 <li>
 Learning &amp; Development Coordinator
 </li>
 <li>
 Learning &amp; Development Manager
 </li>
 <li>
 People &amp; Culture Executive
 </li>
 <li>
 Talent Acquisition Manager
 </li>
 </ul>
</div>

Luxury Hotel - KAFD

Millennium Plaza Downtown Dubai

<div>As the Assistant Reservations Manager, you will support the Reservations Manager in overseeing the hotel's reservations department. Your role involves assisting in reservation processes, managing the reservation team, and ensuring efficient booking operations.
Key Job Responsibilities:<ul>
<li>
Assist in supervising and leading the reservations team.</li>
<li>Support the implementation of reservation strategies to optimize room revenue.</li>
<li>Monitor and manage room inventory and availability across distribution channels.</li>
<li>Ensure accurate and efficient booking processes for guests and travel partners.</li>
<li>Collaborate with the Reservations Manager, sales, and marketing teams to drive room reservations and revenue.</li>
<li>Utilize reservation management software and tools to manage bookings.</li>
<li>Analyze booking trends, occupancy, and revenue reports to assist in decision-making.</li>
<li>Train and mentor the reservations team in providing excellent customer service.</li>
<li>Address reservation-related inquiries and concerns from guests and travel partners.</li>
<li>Assist in managing group reservations and negotiating group rates when necessary.</li>
<li>Support in preparing and presenting reservation reports and performance metrics.</li>
<li>Participate in budgeting and financial planning related to room revenue.</li>
<li>Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues, as well as contribute to environmental conservation.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

Assistant Reservations Manager

Search 9763+ Group reservations coordinator jobs near you this January. New roles added regularly across leading industries. Apply today.