group sales manager

Woodmark Hotel

<div>Opportunity:
The Woodmark Hotel is looking to hire a full time Senior Group Sales Manager. $90,000 - $95,000 / year, depending on experience.
For You:
Be part of a luxury revolution in the hospitality space.
When you become a Team Member at the Woodmark Hotel &amp; Still Spa, you&rsquo;re empowered to share your craft side by side with passionate and talented people inspired to create incredible guest moments every day.
If this approach aligns with your passions, join us at a place where your voice and opinion is an integral part of the next generation of hospitality.
Perks and Benefits:
The Woodmark Hotel &amp; Still Spa offers qualifying Team Members these unique perks &amp; benefits.<ul><li>
Easy access to work - centrally located in Kirkland, Washington.</li><li>
Free on-property parking for all Team Members.</li><li>
Daily Meal Credit - $6.00/day automatically added to your paycheck for each shift worked on-site for 5+ hours for all Team Members.</li><li>
Team Member appreciation events and recognition celebrations.</li><li>
Coffee &amp; Tea &ndash; Team Members enjoy daily complimentary drip coffee &amp; tea.</li><li>
Restaurant discounts &ndash; Team Members enjoy a 30% discount at The Woodmark Hotel &amp; Still Spa&rsquo;s restaurant, Carillon Kitchen.</li><li>
Spa discounts &ndash; Team members enjoy a 30% discount at The Woodmark Hotel &amp; Still Spa on all spa services and retail products at Still Spa.</li><li>
Hotel Room night discounts for Team Members and their Friends &amp; Family.</li><li>
Carillon Point property discounts at restaurants and businesses.</li><li>
LifeMart discount program through ADP.</li><li>
401(k) Plan after 1-year of employment with employer contribution.</li><li>
Team Member Assistance Program &ndash; Free &amp; confidential counseling program</li><li>
Paid Time Off (PTO) &ndash; 17+ days per year</li><li>
Complimentary Life Insurance</li><li>
Voluntary Medical Insurance</li><li>
Voluntary Dental Insurance</li><li>
Voluntary Vision Insurance</li><li>
Voluntary Accident &amp; Critical Illness Insurance</li><li>
Voluntary Pet Insurance</li></ul><div></div><div> 
SUMMARY:</div><div></div><div> 
</div><div>The Senior Sales Manager shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the Woodmark Hotel &amp; Still Spa Culture as well as promoting our hotel values of Honesty, Enthusiasm, Integrity, Accountability and Passion for Service.</div><div></div><div> 
ESSENTIAL JOB FUNCTIONS:</div><div><ul><li>
Solicits and develops potential sales leads, prospects for new business opportunities and consistently works to book repeat and new business</li><li>
Coordinates and conducts site tour for booked and potential guests</li><li>
Evaluates each piece of business to ensure lead/event can be property serviced and executed with highest level of hotel standards</li><li>
Establishes strong rapport with clientele during contract process, maintaining strong/prompt communication prior to hotel program</li><li>
Negotiate with clients, achieve maximum revenue/profit potential while satisfying customer needs</li><li>
Maintains strong client base with assigned market segment</li><li>
Communicates effectively with all hotel departments to ensure smooth delivery of all services</li><li>
Participates in appropriate trade shows and sales blitzes</li><li>
Attends appropriate department, hotel and division meetings</li><li>
Upsells other hotel amenities, hotel services to guests</li><li>
Be part of a cohesive team with focus on creating the best possible guest experience</li><li>
Actively participates in industry related organizations to maintain awareness within Seattle area</li><li>
Maintains an up to date working knowledge of all hotel amenities as well as any special events</li><li>
Reports to work on time and according to posted schedule, maintains accurate time records</li><li>
Maintains a professional appearance. Follows all Woodmark Hotel dress code standards</li><li>
Remains alert, courteous and helpful to the guests and colleagues at all time</li><li>
Performs other related duties as assigned</li></ul></div><div></div><div> 
EXPERIENCE &amp; EDUCATION:</div><div><ul><li>
At least one year sales experience preferred</li><li>
At least one year hospitality experience preferred</li><li>
High school diploma or equivalent required</li><li>
Hospitality specialty degree of prior hospitality experience preferred</li></ul></div><div></div><div> 
JOB REQUIREMENTS:</div><div><ul><li>
Must be a United States citizen or possess a valid work permit</li><li>
Must be at least 18 years of age</li><li>
Must have a natural ability to interact with others</li><li>
Must be able to read, write and speak English</li><li>
Must be able to accurately follow verbal and written instructions</li><li>
Must possesses excellent communication skills</li><li>
Must have excellent listening skills</li><li>
Must be able to work in a fast-paced environment</li><li>
Must be professional in appearance and demeanor</li><li>
Must always ensure a teamwork environment</li><li>
Ability to work a flexible schedule that may include evenings, weekends and holidays</li><li>
Must have the ability to effectively interact with guests and team members; and resolve problems/conflicts in a diplomatic and tactful manner</li><li>
Must have a passion for creating an exceptional experience for all guests</li></ul></div><div></div><div> 
WORKING CONDITIONS:</div><div><ul><li>
Must be able to stand on feet throughout the shift, with intermittent periods of walking;</li><li>
Must be able to frequently lift and carry up to 25 lbs at shoulder height;</li><li>
Must be able to occasionally push/pull up to 75 lbs</li><li>
Must be able to perform simple grasping, fine manipulation, and repetitive hand &amp; arm movements frequently, and squeezing &amp; overhead reaching occasionally.</li><li>
Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis;</li><li>
While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat);</li><li>
Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, snow, heat).</li></ul></div><div></div><div> 
This job description in no way states or implies that these are the only duties to be performed by this team member. The team member will be required to follow other instructions and perform other work-related duties requested by their supervisor.</div></div>

Senior Sales Manager

Radisson Hotel Group

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description 
<ul><li>
Achieves budgeted goals by executing sales activities within assigned market segment.</li><li>
Assists in the development of annual sales goals.</li><li>
Assists in the completion of monthly booking report.</li><li>
Ensures own function operates within cost restraints.</li><li>
Maintains effective correspondence.</li><li>
Meets budgeted sales and profit margins for group business, by soliciting, selling, and confirming business as required.</li><li>
Develops data and recommends programs to meet clients&rsquo; needs.</li><li>
Prepares proposals with the Director of Sales that are geared to maximize profit while satisfying guest needs.</li><li>
Utilizes the &ldquo;Winning Edge&rdquo; sales techniques.</li><li>
Solicits files on a timely basis to confirm business.</li><li>
Uses outside sales calls to solicit existing and new guests.</li><li>
Conducts on-site client inspections and entertainment weekly.</li><li>
Contacts in-house guests to foster additional business, repeat bookings, referrals to other Radisson Hotels.</li><li>
Coordinates activities related to booked business with other departments.</li><li>
Communicates guests requests to all departments in an effective and timely manner.</li><li>
Ensures maximum occupancy on a daily basis by performing follow-ups on progress of groups booked with Front Office.</li><li>
Increases sales volume and profitability by assisting in developing and executing projects for assigned market areas as stated in the Hotel Marketing Plan.</li><li>
Keeps Sales Department informed of group booking status.</li><li>
Communicates with Front Office Manager all group VIP&rsquo;s for appropriate service.</li><li>
Ensures all reservations are tracked correctly for statistical purposes.</li><li>
Liaises with the Accounts Payable Department regarding credit issues.</li><li>
Practices &lsquo;Yes I Can&rsquo; attitude</li><li>
Adheres to RHG&rsquo;s Responsible Business ethics</li></ul> 

Qualifications<ul><li> 
Proven sales experience (minimum 3 years) in the hospitality / hotel sector.</li><li>
Strong ability to develop and execute sales strategies to achieve revenue and occupancy targets.</li><li>
Experience in corporate sales, MICE, group bookings, and key account management.</li><li>
Ability to adapt to changing service environments and dynamic market conditions.</li><li>
Excellent negotiation, presentation, and closing skills.</li><li>
Great rigor with strong organizational, planning, and time-management skills.</li><li>
Commitment to exceptional guest service with a genuine passion for the hospitality industry.</li><li>
Ability to identify business opportunities and build long-term client relationships.</li><li>
Capable of finding creative solutions, offering tailored advice and recommendations to clients.</li><li>
Proven ability to analyze market trends, competitor activity, and sales performance.</li><li>
Personal integrity, with the ability to work in an environment that demands excellence and accountability.</li><li>
Skilled in Microsoft Office, Opera, and Lanyon; experience with CRM tools is an advantage.</li><li>
Ability to work collaboratively across functions and cultures.</li></ul> 
Additional Information 
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div>

Sales Manager

Kaspersky Middle East

<div>
 
 
 
 Saudi nationals only!!!
 
 
 
 
 
 
 
 
 Role Overview
 
 
 
 Presales Group Manager is responsible for leading and developing the Presales team, ensuring high-quality technical and sales support for channel partners and key members of the sales organization. The role focuses on driving team performance to support deal success, competitive wins, and successful Proof of Concepts (POCs) with positive customer feedback.
 
 
 
 
 
 
 Key Responsibilities (People &amp; Team Management Focus)
 
 
 
 
 Team Leadership &amp; Management
 
 
 <ul>
 <li>
 Lead, manage, and develop the Presales team, ensuring alignment with business and sales objectives;
 </li>
 <li>
 Set team goals, priorities, and performance expectations in line with territory sales targets;
 </li>
 <li>
 Provide regular coaching, feedback, and professional development to presales engineers;
 </li>
 <li>
 Identify skill gaps within the team and define individual development plans;
 </li>
 <li>
 Act as an escalation point for complex technical or presales challenges;
 </li>
 </ul>
 
 
 
 
 
 Presales Strategy &amp; Execution
 
 
 <ul>
 <li>
 Ensure high-quality presales support for sales teams and channel partners in customer engagements;
 </li>
 <li>
 Oversee execution of POCs, ensuring technical excellence, timely delivery, and positive outcomes;
 </li>
 <li>
 Support the sales organization in positioning company expertise and solutions against competitors;
 </li>
 <li>
 Ensure commercially viable solutions are designed based on customer requirements and product portfolio;
 </li>
 </ul>
 
 
 
 
 
 Channel Enablement &amp; Partner Development
 
 
 <ul>
 <li>
 Work closely with territory channel teams to identify and address technical knowledge gaps;
 </li>
 <li>
 Maintain strong relationships with key partners to improve joint presales effectiveness;
 </li>
 </ul>
 
 
 
 
 
 Customer &amp; Market Engagement
 
 
 <ul>
 <li>
 Participate in strategic customer engagements upon management request;
 </li>
 <li>
 Represent the company&rsquo;s brand, products, and solutions at conferences, events, and partner meetings;
 </li>
 <li>
 Collect market and partner feedback to improve presales processes and messaging;
 </li>
 </ul>
 
 
 
 
 
 Qualification Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering or Computer Science;
 </li>
 <li>
 IT and/or Information Security certifications are preferred;
 </li>
 <li>
 5+ years of experience in Information Security;
 </li>
 <li>
 Proven experience in presales, technical sales, or solution architecture;
 </li>
 <li>
 Prior experience in
 
 team leadership or mentoring
 
 is a must;
 </li>
 </ul>
 
 
 
 
 
 Knowledge, Skills &amp; Abilities
 
 
 <ul>
 <li>
 Strong leadership, coaching, and stakeholder management skills;
 </li>
 <li>
 Excellent presentation and communication skills (verbal and written);
 </li>
 <li>
 Solid understanding of security technologies;
 </li>
 <li>
 Strong knowledge of company products and competitive solutions will be an advantage;
 </li>
 <li>
 Ability to balance people management with hands-on presales involvement.
 </li>
 </ul>
 
 
</div>

Presales Group Manager

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26016316
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 Sheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Handles customer inquiries and lead requests for locally driven groups with rooms (e.g., 10-300 peak room nights) within predefined group sales parameters outside the sales office. Works with customers to align preferences and actively up-sells each business opportunity to maximize revenues and drive customer loyalty. Verifies that business is turned over properly and in a timely fashion for quality service delivery. Drives customer loyalty by delivering service excellence throughout each customer experience. Processes business correspondence and creates contracts and other related booking documentation as required. Manages the transaction of group customer inquiries and lead requests and achieves revenue and booking goals for the team.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 
 Required:
 
 
 
 <ul>
 <li>
 High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management.
 
 
 </li>
 </ul>
 
 Preferred:
 
 
 
 <ul>
 <li>
 Group sales experience
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Sales Activities
 
 
 
 <ul>
 <li>
 Handles customer inquiries and lead requests for locally driven groups with rooms (e.g., 10-300 peak room nights) within predefined group sales parameters outside the sales office.
 </li>
 <li>
 Refers opportunities to sales associate if business is outside these parameters.
 </li>
 <li>
 Works collaboratively with other sales channels (e.g., Area Sales, Group Sales, on-property resources) to establish coordinated sales efforts that are complementary and not duplicative.
 </li>
 <li>
 Works collaboratively with hotel attractions and outlet teams on property to book outlet business at parameters for group opportunities.
 </li>
 <li>
 Leverages knowledge of resort amenities to close opportunities (e.g. destination attractions, golf, spa, recreation options).
 </li>
 <li>
 Understands the importance of the destination sell as well as the overall market - competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc. and how to sell against them.
 </li>
 <li>
 Verifies that business booked is within hotel parameters.
 </li>
 <li>
 Assists with selling, implementation, and follow-through of group sales promotions.
 </li>
 <li>
 Closes the best opportunities for hotel based on market conditions and property needs.
 </li>
 <li>
 Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence, communicating with property attractions/outlet teams).
 </li>
 <li>
 Actively up-sells each business opportunity to maximize revenue for individual properties.
 </li>
 <li>
 Conducts site inspections, as required.
 </li>
 <li>
 Understands and actively utilizes company marketing initiative/incentives to close on business.
 </li>
 <li>
 Implements process improvements and best practices.
 </li>
 <li>
 Leverages other Sales resources and administrative/support staff to achieve personal and team related revenue goals.
 </li>
 <li>
 Creates clear expectations for customers throughout the sales process.
 </li>
 <li>
 Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, and overall satisfaction.
 </li>
 <li>
 Provides accurate, complete, and effective turnover to Event Management/Local Social Management.
 </li>
 <li>
 Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
 </li>
 <li>
 Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
 </li>
 <li>
 Processes business correspondence and creates contracts and other related booking documentation as required.
 </li>
 <li>
 Performs other duties, as assigned, to meet business needs.
 
 
 </li>
 </ul>
 
 Building Successful Relationships
 
 
 
 <ul>
 <li>
 Drives customer loyalty through excellent customer service throughout the sales process.
 </li>
 <li>
 Serves the customer by understanding their needs and recommending features and services that best meet their needs.
 </li>
 <li>
 Builds and strengthens relationships with existing and new customers to enable future bookings.
 </li>
 <li>
 Builds and maintains strong working relationships with key internal and external stakeholders.
 </li>
 <li>
 Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during, the program/event.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

EBC - Sales Executive

<div>Additional Information 
Job Number26016316 
Job CategorySales &amp; Marketing 
LocationSheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Handles customer inquiries and lead requests for locally driven groups with rooms (e.g., 10-300 peak room nights) within predefined group sales parameters outside the sales office. Works with customers to align preferences and actively up-sells each business opportunity to maximize revenues and drive customer loyalty. Verifies that business is turned over properly and in a timely fashion for quality service delivery. Drives customer loyalty by delivering service excellence throughout each customer experience. Processes business correspondence and creates contracts and other related booking documentation as required. Manages the transaction of group customer inquiries and lead requests and achieves revenue and booking goals for the team. 
CANDIDATE PROFILE 
Education and Experience 
Required:
<ul><li>High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management.</li></ul> 
Preferred:
<ul><li>Group sales experience</li></ul> 
CORE WORK ACTIVITIES 
Managing Sales Activities
<ul><li>Handles customer inquiries and lead requests for locally driven groups with rooms (e.g., 10-300 peak room nights) within predefined group sales parameters outside the sales office.</li></ul>
<ul><li>Refers opportunities to sales associate if business is outside these parameters.</li></ul>
<ul><li>Works collaboratively with other sales channels (e.g., Area Sales, Group Sales, on-property resources) to establish coordinated sales efforts that are complementary and not duplicative.</li></ul>
<ul><li>Works collaboratively with hotel attractions and outlet teams on property to book outlet business at parameters for group opportunities.</li></ul>
<ul><li>Leverages knowledge of resort amenities to close opportunities (e.g. destination attractions, golf, spa, recreation options).</li></ul>
<ul><li>Understands the importance of the destination sell as well as the overall market - competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc. and how to sell against them.</li></ul>
<ul><li>Verifies that business booked is within hotel parameters.</li></ul>
<ul><li>Assists with selling, implementation, and follow-through of group sales promotions.</li></ul>
<ul><li>Closes the best opportunities for hotel based on market conditions and property needs.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence, communicating with property attractions/outlet teams).</li></ul>
<ul><li>Actively up-sells each business opportunity to maximize revenue for individual properties.</li></ul>
<ul><li>Conducts site inspections, as required.</li></ul>
<ul><li>Understands and actively utilizes company marketing initiative/incentives to close on business.</li></ul>
<ul><li>Implements process improvements and best practices.</li></ul>
<ul><li>Leverages other Sales resources and administrative/support staff to achieve personal and team related revenue goals.</li></ul>
<ul><li>Creates clear expectations for customers throughout the sales process.</li></ul>
<ul><li>Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, and overall satisfaction.</li></ul>
<ul><li>Provides accurate, complete, and effective turnover to Event Management/Local Social Management.</li></ul>
<ul><li>Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.</li></ul>
<ul><li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li></ul>
<ul><li>Processes business correspondence and creates contracts and other related booking documentation as required.</li></ul>
<ul><li>Performs other duties, as assigned, to meet business needs.</li></ul> 

Building Successful Relationships
<ul><li>Drives customer loyalty through excellent customer service throughout the sales process.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending features and services that best meet their needs.</li></ul>
<ul><li>Builds and strengthens relationships with existing and new customers to enable future bookings.</li></ul>
<ul><li>Builds and maintains strong working relationships with key internal and external stakeholders.</li></ul>
<ul><li>Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during, the program/event.</li></ul> 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

<div>Additional Information 
Job Number26010463 
Job CategorySales &amp; Marketing 
LocationSheraton Dammam Hotel &amp; Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia, 31422 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Handles customer inquiries and lead requests for locally driven groups with rooms (e.g., 10-300 peak room nights) within predefined group sales parameters outside the sales office. Works with customers to align preferences and actively up-sells each business opportunity to maximize revenues and drive customer loyalty. Verifies that business is turned over properly and in a timely fashion for quality service delivery. Drives customer loyalty by delivering service excellence throughout each customer experience. Processes business correspondence and creates contracts and other related booking documentation as required. Manages the transaction of group customer inquiries and lead requests and achieves revenue and booking goals for the team. 
CANDIDATE PROFILE 
Education and Experience 
Required:
<ul><li>High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management.</li></ul> 
Preferred:
<ul><li>Group sales experience</li></ul> 
CORE WORK ACTIVITIES 
Managing Sales Activities
<ul><li>Handles customer inquiries and lead requests for locally driven groups with rooms (e.g., 10-300 peak room nights) within predefined group sales parameters outside the sales office.</li></ul>
<ul><li>Refers opportunities to sales associate if business is outside these parameters.</li></ul>
<ul><li>Works collaboratively with other sales channels (e.g., Area Sales, Group Sales, on-property resources) to establish coordinated sales efforts that are complementary and not duplicative.</li></ul>
<ul><li>Works collaboratively with hotel attractions and outlet teams on property to book outlet business at parameters for group opportunities.</li></ul>
<ul><li>Leverages knowledge of resort amenities to close opportunities (e.g. destination attractions, golf, spa, recreation options).</li></ul>
<ul><li>Understands the importance of the destination sell as well as the overall market - competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc. and how to sell against them.</li></ul>
<ul><li>Verifies that business booked is within hotel parameters.</li></ul>
<ul><li>Assists with selling, implementation, and follow-through of group sales promotions.</li></ul>
<ul><li>Closes the best opportunities for hotel based on market conditions and property needs.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence, communicating with property attractions/outlet teams).</li></ul>
<ul><li>Actively up-sells each business opportunity to maximize revenue for individual properties.</li></ul>
<ul><li>Conducts site inspections, as required.</li></ul>
<ul><li>Understands and actively utilizes company marketing initiative/incentives to close on business.</li></ul>
<ul><li>Implements process improvements and best practices.</li></ul>
<ul><li>Leverages other Sales resources and administrative/support staff to achieve personal and team related revenue goals.</li></ul>
<ul><li>Creates clear expectations for customers throughout the sales process.</li></ul>
<ul><li>Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, and overall satisfaction.</li></ul>
<ul><li>Provides accurate, complete, and effective turnover to Event Management/Local Social Management.</li></ul>
<ul><li>Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.</li></ul>
<ul><li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li></ul>
<ul><li>Processes business correspondence and creates contracts and other related booking documentation as required.</li></ul>
<ul><li>Performs other duties, as assigned, to meet business needs.</li></ul> 

Building Successful Relationships
<ul><li>Drives customer loyalty through excellent customer service throughout the sales process.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending features and services that best meet their needs.</li></ul>
<ul><li>Builds and strengthens relationships with existing and new customers to enable future bookings.</li></ul>
<ul><li>Builds and maintains strong working relationships with key internal and external stakeholders.</li></ul>
<ul><li>Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during, the program/event.</li></ul> 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Sales Executive

<div>Additional Information 
Job Number26022468 
Job CategorySales &amp; Marketing 
LocationThe Westin Hyderabad Mindspace, Raheja IT Park, Hitec City, Hyderabad, Telangana, India, 500 081 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Understanding Market Opportunities &amp; Driving Revenue
<ul><li>Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.</li></ul>
<ul><li>Partners with group/catering counterpart to effectively manage the business opportunity.</li></ul>
<ul><li>Responds to incoming group/catering opportunities for the property that are outside parameters of the .</li></ul>
<ul><li>Handles all opportunities if property does not participate in an EBC.</li></ul>
<ul><li>Identifies, qualifies and solicits new group/catering business to achieve personal and each property&rsquo;s revenue goals.</li></ul>
<ul><li>Focuses efforts on group/catering accounts with significant potential sales revenue.</li></ul>
<ul><li>Develops effective group/catering sales plans and actions.</li></ul>
<ul><li>Designs, develops and sells creative catered events.</li></ul>
<ul><li>Maximizes revenue by upselling packages and creative food and beverage.</li></ul>
<ul><li>Understands the overall market - competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li></ul>
<ul><li>Closes the best opportunities for each property based on market conditions and individual property needs.</li></ul>
<ul><li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li></ul> 
Providing Exceptional Customer Service
<ul><li>Handles complex business with significant revenue potential as well as significant customer expectations.</li></ul>
<ul><li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li></ul>
<ul><li>Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.</li></ul>
<ul><li>Supports brand&rsquo;s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li></ul>
<ul><li>Provides excellent customer service in order to grow share of the account.</li></ul>
<ul><li>Executes brand&rsquo;s Customer Service Standards and property&rsquo;s Brand Standards.</li></ul>
<ul><li>Executes and supports the business Customer Service Standards and property&rsquo;s Brand Standards.</li></ul>
<ul><li>Participates in and practices daily service basics of the brand.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.</li></ul>
<ul><li>Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul> 
Building Successful Relationships
<ul><li>Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.</li></ul>
<ul><li>Manages and develops relationships with key internal and external stakeholders.</li></ul>
<ul><li>Uses sales resources and administrative/support staff.</li></ul> 
Additional Responsibilities
<ul><li>Utilizes intranet for resources and information.</li></ul>
<ul><li>Conducts site inspections.</li></ul>
<ul><li>Creates contracts as required.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</div></div>

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