group sales manager

Residence Inn Downtown Charleston

<div>Auro Hotels is seeking a dynamic Area Group Sales Manager to support our hotels Residence Inn, SpringHill Suites and Courtyard by Marriott downtown Charleston is looking for an energetic Area Group Sales Manager. Company benefits include health, vision, dental, PTO, 401k, employee discounts, and much more. The purpose of the Area Group Sales Manager is to assist in assuring the overall success of the area hotels by meeting or exceeding the company&rsquo;s expectations for top line revenue.
<h5 class="jobSectionHeader">
Essential Job Functions</h5>
<ul><li>Expectation to dedicate significant portion of time to direct telephone solicitation sales.</li>
<li>New Business development for property.</li>
<li>Meet or exceed assigned revenue goals; Rooms, F&amp;B, Meeting Room Rental, Incremental.</li>
<li>Represent AURO Hotels professionally to our clients/guests and business partners.</li>
<li>Assure that all transactions with guests are handled in a legal, ethical manner.</li>
<li>Providing prospects with complete and accurate information on hotel. Determine client needs and possible objections; provide persuasive arguments to close the sale. Negotiate rates to maximize revenues.</li>
<li>Develop positive working relationships with existing clients by anticipating needs and acting promptly to rectify any problems; maintain frequent contact with established and prospective clients.</li>
<li>Practice effective revenue/yield management to include wise negotiation and booking function space, focused solicitation during soft occupancy periods and effective rate and price negotiation.</li>
<li>Consults with representatives of client group or organization to plan details such as number of persons expected, display space desired, and food service schedule. Have a comprehensive understanding of the property and its offerings.</li>
<li>Notifies various department heads of arrangements made to ensure high level of service and guest satisfaction. Manage time effectively, maximize sales time, focus on priorities, and complete assigned reports and projects in a timely manner.</li>
<li>Possess strong working knowledge of business development and sales techniques, catering and banquet operations, yield management, service standards and techniques, guest relations and etiquette, food and beverage, service ware and equipment, menu development and general hotel knowledge and practical ability to apply business knowledge in a hotel setting.</li>
<li>Execute rate negotiations and pre-qualification, issue contracts, and establishes files, process bookings and appropriate follow-up correspondence with clients.</li>
<li>Responsible for maintaining lost business report files and tracking tentative and definite business by market segments.</li>
<li>Conducts FAM tours, site inspections and represents AURO Hotels at trade/consumer shows, presentations and other functions as designated.</li>
<li>Responsible for group departure interview, follow up thank you letters with critique form and evaluation of suggestions to improve servicing of groups. Re-solicit groups.</li>
<li>Responsible for the maintenance of mailing list to be used in soliciting future business.</li>
<li>Maintain a strong knowledge of competition</li>
<li>Meets assigned market segment's budgeted sales and profit margin by soliciting, selling, and confirming business as required.</li>
<li>Achieves budgeted goals by executing sales activities within assigned market segment</li>
<li>Assists in the development of annual sales goals</li>
<li>Assists in the completion of monthly booking report</li>
<li>Ensures assigned area operates within cost constraints</li>
<li>Prepares proposals with the Area Director of Sales that are geared to maximize profit while satisfying client needs</li>
<li>Contacts in-house customers to foster additional business, repeat bookings, or referrals to other AURO Hotels</li>
<li>Maintains proper flow of information within the hotel by reviewing sales work file of assigned accounts</li>
<li>Attends yield management and staff meetings in the absence of Area Director of Sales</li>
<li>Achieves KSO's on a timely basis and prepares critiques every 6 months for Area Director of Sales</li>
<li>Increases sales volume and profitability by assisting in developing and executing projects for assigned market areas as stated in the hotel marketing plan</li>
<li>Insures maximum occupancy on a daily basis by performing follow-ups on progress of groups booked with Front Office.</li>
</ul><ul><li>Participates in solving problems with other departments as required related to business booked in the hotel including space conflicts, threatened cancellations, and compromises between customer needs and hotel facilities</li>
<li>Conducts market analysis to determine client needs, occupancy potential, rates desired, etc.</li>
<li>Develops plans, special sales activities, and promotion.</li>
</ul><ul><li>Accrue PTO from the first day of work and can be taken after six months of employment.</li>
<li>Full-time associates are eligible for benefits after 60 days of employment, including: medical, dental, vision, STD, LTD, accidental, critical illness, life and legal.</li>
<li>401K eligibility after one year of service.</li>
<li>Bonus and Incentive Programs.</li>
<li>College Tuition Assistance.</li>
<li>Nothing in this job description restricts management&rsquo;s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.</li></ul> 


Experience/Education 
College degree in Hotel Administration Preferred; 2-3 years hotel Sales Manager/Supervisor experience or equivalent combination of education and experience in hotel of similar size and nature.

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.</div>

Area Group Sales Manager

Marriott International

<div>Additional Information 
Job Number26056286 
Job CategorySales &amp; Marketing 
LocationRenaissance Orlando at SeaWorld, 6677 Sea Harbor Dr, Orlando, Florida, United States, 32821 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
Pay Range: $37.50-$50.48 per hour 
Bonus Eligible: Y
<div><div>JOB SUMMARY
Partners with the Sales Office to book group events within the group booking parameters. Provides property support by coordinating and executing site inspections/visits for off-property sales managers. Verifies that the business is turned over properly and in a timely fashion for quality service delivery. Pulls through business booked through the Sales Office, as well as achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. 
CANDIDATE PROFILE
Education and Experience
Required:
<ul><li>High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</li></ul>
Preferred:
<ul><li>Large group sales experience.</li></ul> 
CORE WORK ACTIVITIES 
Managing Sales Activities 
<ul><li>Pulls through business and achieves revenue goals for all opportunities booking through the Sales Office</li></ul>
<ul><li>Partners with Area Sales to identify new group/catering business and achieve personal and property revenue goals.</li></ul>
<ul><li>Partners with the Sales Office to book group events within the group booking parameters.</li></ul>
<ul><li>Up-sells products and services, with the ability to bring the sale to closure</li></ul>
<ul><li>Engages in proactive selling of all of facilities (e.g., Spa, Golf, Restaurants) to all of leisure guests as well as group planners</li></ul>
<ul><li>Assists with selling, implementation and follow-through of group sales promotions.</li></ul>
<ul><li>Provides recommendations to Sales Office and Area Sales associates regarding the potential to reallocate function space as needed.</li></ul>
<ul><li>Handles event planning aspects prior to the business turning over for business booked in advance (e.g.,&gt; 3 years out).</li></ul>
<ul><li>Coordinates and plans all Familiarization Tours (FAM) t and in-market customer events.</li></ul>
<ul><li>Provides accurate, complete and effective turnover to Event Management</li></ul>
<ul><li>Represents sales department at staff meetings and stand up meetings and reports out on sales activity.</li></ul>
<ul><li>Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction.</li></ul>
<ul><li>Coordinates and executes all site inspections/visits at the property for out-of-market and non-deployed accounts (includes site visits for Remote Senior Sales Executives and out-of-market Senior Account Executives)</li></ul>
<ul><li>Coordinates site visits and partners when appropriate for in-market sales managers (e.g., Account Executives and Senior Account Executives)</li></ul>
<ul><li>Partners with account/selling manager to develop creative aspects of site visit</li></ul>
<ul><li>Gathers all important customer data from account/selling manager in order to plan appropriately (e.g. customers goals, specific needs, key account info, etc.).</li></ul>
<ul><li>Develops site standards and pricing guidelines in order to control Department 47 expenses and allow for accurate projecting</li></ul>
<ul><li>Understands competitor&rsquo;s strengths and weaknesses in order to differentiate Marriott from the competition during the site visit</li></ul>
<ul><li>Understands the overall market (e.g., competition, economic trends, seasonability, supply and demand, etc.) and implements appropriate sell</li></ul>
<ul><li>Provides expert knowledge on local destination (e.g., local attractions, events, etc.)</li></ul>
<ul><li>Grows business of existing accounts by soliciting them for future open years while onsite</li></ul>
<ul><li>Tracks bookings and leads generated from site visits.</li></ul>
<ul><li>Executes and supports Marriott&rsquo;s Customer Service Standards and property &lsquo;s Brand Standards.</li></ul>
<ul><li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li></ul>
<ul><li>Monitors successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.</li></ul>
<ul><li>Verifies that the business is turned over properly and in a timely fashion for quality service delivery.</li></ul>
<ul><li>Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.</li></ul>
<ul><li>Performs other duties, as assigned, to meet business needs.</li></ul> 
Building Successful Relationships 
<ul><li>Works collaboratively with off-property sales channels (e.g.,. Sales Office, Area Sales, Enterprise Sales Team (EST)) to verify that the property needs are being achieved and the sales efforts are complementary, not duplicative.</li></ul>
<ul><li>Gets involved in community-based organizations in order to position property for group/catering sales opportunities.</li></ul>
<ul><li>Meets with walk-in clients and qualifies lead for account/sales manager.</li></ul>
<ul><li>Builds and strengthens relationships with existing and new customers to enable future bookings.</li></ul>
<ul><li>Attends and facilitates pre-planning visits to establish consistent customer communication.</li></ul>
<ul><li>Greets site clients and escorts overnight guests to their rooms</li></ul>
<ul><li>Acts as Personal Concierge to client while on site to help coordinate any special requests.</li></ul>
<ul><li>Assists with all transportation requests for sites and meets client upon arrival.</li></ul>
<ul><li>Entertains customers by showing them the property and key locations surrounding the property</li></ul>
<ul><li>Provides after-hours entertaining for customers</li></ul>
<ul><li>Works with Marriott Guestware Program Manager to check for reward member status and any special needs of client</li></ul>
<ul><li>Coordinates and delivers amenities and welcome note t to guest rooms</li></ul>
<ul><li>Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer&rsquo;s expectations.</li></ul>
<ul><li>Participates in and practices daily service basics of the brand (e.g., Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics).</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and establishing their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.</li></ul>
<ul><li>Gains understanding of the property &lsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We&rsquo;re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Destination Sales Executive

Mandarin Oriental Hotel Group

<div>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Al Faisaliah Riyadh&ndash; Located in the heart of the city and setting new standards for luxury, Al Faisaliah Hotel is one of the most sought-after addresses in Saudi Arabia. Its timeless elegance, central location and panoramic views are complemented by Mandarin Oriental&rsquo;s signature service to ensure a truly unforgettable Arabian experience.

About the job

Based at the Mandarin Oriental Al Faisaliah Riyadh within the Sales Department in Riyadh, the Corporate Sales Manager is responsible for Ensures comprehensive and complete coverage of own sales portfolio, covering all levels of accounts and all revenue streams within the account for a comprehensive client servicing, achieving targets and maximum productivity. Manages activities related to the sales functions with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals. Track record in exceeding targets with the ability to identify, implement and execute sales strategies and account plans.

As Corporate Sales Manager, you will be responsible for the following duties:

It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.
<ul>
<li>To acquire, develop and manage local corporate business and government accounts according to the set business mix strategy.</li>
<li>Ensures maximum acceptance in RFPs.</li>
<li>To acquire, develop and manage business travel agent accounts (BTA) according to the set business mix strategy.</li>
<li>To constantly monitor the market and the competition and report on threats and opportunities.</li>
</ul><ul><li>To provide accurate and timely reporting on segment and account production and propose tactics and strategies to improve revenue or avoid shortfalls.</li>
<li>Implements and executes all sales objectives and action plans to reach and exceed targets set.</li>
<li>Quotes and negotiates prices with customers for transient, long stay and group business with established parameters.</li>
<li>Establishes and maintains files of major accounts and ensures maintenance of the accounts in the management system.</li>
<li>Understands the overall market, including competitors&rsquo; strengths and weaknesses, economic trends, supply and demand, and knows how to sell against them.</li>
<li>Ensures that selling strategies are adhered to during negotiations and maximizes upselling opportunities whenever possible.</li>
<li>Gain an understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns to offer a better business solution.</li>
<li>Cross sells brand across MOHG portfolio through the MObilize program.</li>
</ul><ul><li>Supports customer loyalty and property&rsquo;s brand standards by delivering service excellence throughout each customer experience.</li>
<li>Services our customers in order to grow share of the account.</li>
<li>Builds strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively</li>
<li>Sets a positive example for the sales, Reservations and conference sales teams.</li>
<li>Handles guest complaints and disputes.</li>
</ul>
As Corporate Sales Manager, we expect from you:

Achieves financial targets and monitors progress of team&rsquo;s sales objectives targets through supervision and guidance to ensure team also achieves financial targets in all revenue streams.
<ul>
<li>Ensures the team understand and achieves all KPIs related to the department.</li>
<li>Attend trade shows and fairs and ensures coverage in all key feeder markets.</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
 Benefits:
<ul><li>A competitive salary.</li>
<li>A competitive incentive.</li>
<li>Health insurance.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Corporate Sales Manager

<div>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Al Faisaliah Riyadh&ndash; Located in the heart of the city and setting new standards for luxury, Al Faisaliah Hotel is one of the most sought-after addresses in Saudi Arabia. Its timeless elegance, central location and panoramic views are complemented by Mandarin Oriental&rsquo;s signature service to ensure a truly unforgettable Arabian experience.

About the job

Based at the Mandarin Oriental Al Faisaliah Riyadh within the Sales Department in Riyadh, the Government Sales Manager is responsible for Ensures comprehensive and complete coverage of own sales portfolio, covering all levels of accounts and all revenue streams within the account for a comprehensive client servicing, achieving targets and maximum productivity. Manages activities related to the sales functions with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals. Track record in exceeding targets with the ability to identify, implement and execute sales strategies and account plans.

As Government Sales Manager, you will be responsible for the following duties:
<ul>
<li>Together with the Director of Sales &amp; Marketing, to implement agreed rate structure and strategy for assigned market segments.</li>
<li>To establish and maintain effective working relations both within the department and with other departments.</li>
<li>To attend select trade and travel functions, i.e. trade shows and to promote sales and image for the hotel.</li>
<li>To plan and where appropriate, execute sales trips to major market areas, reporting new potential markets that should be considered.</li>
<li>To provide feedback and market information to the Director of Sales &amp; Marketing relating to changing market conditions, including trends in competition by carrying out sales solicitation, telephone, reading material and interacting with competitive hotel staff. Also, to analyze and review these changes with the Director of Sales &amp; Marketing, implementing programmed with the Sales team to meet these changes in all market segments.</li>
<li>To maintain close relationships with all key decision-makers, both in local and international markets.</li>
</ul>
As Government Sales Manager, we expect from you:

Achieves financial targets and monitors progress of team&rsquo;s sales objectives targets through supervision and guidance to ensure team also achieves financial targets in all revenue streams.
<ul>
<li>Ensures the team understand and achieves all KPIs related to the department.</li>
<li>Attend trade shows and fairs and ensures coverage in all key feeder markets.</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
 Benefits:
<ul><li>A competitive salary.</li>
<li>A competitive incentive.</li>
<li> Health insurance.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Government Sales Manager (Local only)

Accor

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
The Cluster Sales Manager &ndash; Leisure is responsible for developing and managing the resort's leisure business segment. This includes building and nurturing strategic partnerships with DMCs, tour operators, and travel agencies to drive FIT and group leisure business. The role requires a strong understanding of leisure distribution channels, rate structuring, and global market trends to maximize room night production, revenue, and market share.
Primary Responsibilities
Channel Strategy &amp; Partnership Management<ul><li>
Develop and execute annual account management plans for top-producing and high-potential leisure accounts.</li><li>
Identify, target, and establish contracts with new qualified DMCs and tour operators across key feeder markets.</li><li>
Act as the main liaison for partners regarding contracting, rate loading, marketing initiatives, and product knowledge.</li><li>
Conduct proactive sales calls and face-to-face client meetings with decision-makers weekly.</li><li>
Review account performance regularly, addressing challenges and identifying growth opportunities.</li></ul>
Rate &amp; Inventory Management<ul><li>
Collaborate with Revenue Management to design tactical promotions aligned with demand and profitability goals.</li><li>
Manage inventory allocations, stop-sales, and ad-hoc/group series requests within approved parameters.</li><li>
Ensure rate integrity and parity across all operator and wholesaler channels.</li><li>
Monitor partner pickup performance and minimize cancellations.</li></ul>
Sales &amp; Marketing Execution<ul><li>
Lead sales missions, roadshows, and client visits to strengthen partner relationships.</li><li>
Host familiarization (FAM) trips for operator managers and travel agents to showcase the resort.</li><li>
Partner with the Marketing team to implement co-op campaigns and ensure brand visibility in operator brochures/websites.</li><li>
Deliver engaging product training presentations (virtual and in-person).</li></ul>
Analysis, Administration &amp; Forecasting<ul><li>
Track and analyze production trends using CRM and reservation systems.</li><li>
Prepare detailed monthly and quarterly performance reports for management.</li><li>
Forecast leisure demand accurately and provide timely insights on market developments.</li><li>
Resolve partner queries related to commissions, payments, or promotional content.</li></ul> 
Qualifications 
Knowledge and Experience<ul><li>
Bachelor&rsquo;s degree in Business Administration, Marketing, Hospitality, or a related field.</li><li>
Minimum of 3 years&rsquo; experience in hotel/resort sales with a focus on the leisure segment.</li><li>
Proven portfolio of contacts with major international wholesalers, tour operators, and travel consortia.</li><li>
Strong knowledge of GCC leisure markets and operator networks.</li><li>
Proficiency in PMS (e.g., Opera), MS Office Suite, and GDS platforms.</li><li>
Experience in remote resort destinations is an advantage.</li><li>
Fluency in English is required; knowledge of an additional language (French, Russian, Mandarin, Arabic) is highly desirable.</li></ul>
Competencies<ul><li>
Strategic Partner Management: Builds and maintains long-term, mutually beneficial business relationships.</li><li>
Analytical Thinking: Strong ability to interpret production data, market trends, and competitive intelligence.</li><li>
Negotiation Skills: Secures profitable and long-term agreements with partners.</li><li>
Communication &amp; Presentation: Engaging presentation and training skills with strong written/verbal communication.</li><li>
Organizational Agility: Handles multiple accounts, details, and projects simultaneously with precision.</li><li>
Cultural Awareness: Adapts sales approach to diverse international markets.</li><li>
Team Collaboration: Works effectively with internal departments to deliver aligned sales strategies.</li></ul> 
Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Cluster Sales Manager – Leisure.

IHG Hotels & Resorts

<div>We&rsquo;re always looking for new ways to raise the bar. So we&rsquo;re searching for Cluster Sales Manager - Corporate / Government with a track record of driving sales and smashing targets to help us fill our rooms, meeting suites and banquet halls.<div>
</div><div>A little taste of your day-to-day:</div><div> 
</div><div>Every day is different, but you&rsquo;ll mostly be:</div><div>
</div><ul><li>Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded. Actively prospect and qualify new business.</li><li>
Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.</li><li>
May assist in developing and implementing sales plans.
</li><li>May also participate in the annual budgeting and planning process.</li><li>
Monitors competitor&rsquo;s activities and assists in marketing intelligence.</li><li>
Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business.</li><li>
Promote teamwork and quality service through daily communication and coordination with other departments.</li><li>
Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate.</li><li>
Refers sales leads to appropriate personnel within the intercontinental Hotels Group, Travel when required to promote the hotel and develop potential business interfaces with operations on a timely basis, achieve personal and team goals as assigned.</li><li>
Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook, comply with Company Grooming Standards and maintain a high standard of personal hygiene, be well groomed and welt-dressed at all time, comply with Time and Attendance Policies, actively participate in training and development programs and maximize opportunities for development.</li><li>
Interact with outside contacts:</li><li>
Guests, Airlines, wholesalers, corporate accounts, travel agencies, ad agencies, etc. - to ensure repeat business, follow up on events, and generate new business.</li><li>
Attend and represent hotel at trade shows and conventions and/or participate in sates trips to key feeder markets.</li><li>
Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.</li><li>
Develops and maintains contact with business generators, meeting and convention planners, visitors /convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business</li><li>
Builds profile within local market place through attendance at various events and local market place</li><li>
Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.</li><li>
Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines.</li><li>
Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.</li><li>
Demonstrate understanding and awareness of alt policies and procedures relating to Health, Hygiene and Fire Life Safety.</li><li>
Familiarize yourself with emergency and evacuation procedures. Ensure all security incidents, accidents are always logged in a timely manner and brought to the attention of the Line Manager.</li><li>
Comply with the Company's Corporate Code of Conduct.</li></ul>
What we need from you<ul><li>
Advanced qualification in Sales and Marketing.</li><li>
Solid computer skills, proficiency ln the use of office software products (MS Word, Excel, Power Point, etc.)</li><li>
Excellent ability to effectively communicate in a clear and concise manner in English and Arabic (both oral and written)</li><li>
Minimum 2 years&rsquo; experience in a similar position in 5/4-star hotel.</li><li>
Driver&rsquo;s license is a must.</li></ul>
What we offer
In return we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to be yourself.<div>
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 
</div><div></div> 
<div>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 
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<div>So, join us and you&rsquo;ll become part of our ever-growing global family.</div>
As the world&rsquo;s first and most global luxury hotel brand, InterContinental Hotels &amp; Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental&reg;️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you&rsquo;d like to embrace a world of opportunities, we&rsquo;d like to welcome you to the world&rsquo;s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Cluster Sales Manager (Corporate / Government) - IHG Cairo Citystars Hotels

<div>Additional Information 
Job Number26053059 
Job CategorySales &amp; Marketing 
LocationRiyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia, 12622 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY
Assists in leading the property&rsquo;s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.
CANDIDATE PROFILE
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li></ul>
CORE WORK ACTIVITIES
Developing &amp; Executing Sales Strategies
<ul><li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li></ul>
<ul><li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li></ul>
<ul><li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li></ul>
<ul><li>Assists with the development and implementation of promotions, both internal and external.</li></ul>
Maximizing Revenue
<ul><li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li></ul>
<ul><li>Recommends booking goals for sales team members.</li></ul>
Managing Sales Activities
<ul><li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li></ul>
<ul><li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul>
Analyzing &amp; Reporting on Sales and Financial Data
<ul><li>Analyzes market information by using sales systems and implements strategy to achieve property&rsquo;s financial room and catering goals.</li></ul>
<ul><li>Assists Revenue Management with completing accurate six period projections.</li></ul>
<ul><li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li></ul>
Ensuring Exceptional Customer Service
<ul><li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li></ul>
<ul><li>Ensures that a customer recognition program is in effect throughout Sales.</li></ul>
<ul><li>Executes and supports the company&rsquo;s Customer Service Standards and property&rsquo;s Brand Standards.
</li></ul><ul><li>Participates in and practices daily service basics of the brand.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li></ul>
<ul><li>Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul>
Building Successful Relationships
<ul><li>Develops and manages relationships with key stakeholders, both internal and external.</li></ul>
<ul><li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li></ul>
<ul><li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li></ul>
<ul><li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li></ul> 
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<div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
تسعى فنادق ماريوت جاهدة للارتقاء بفن الضيافة والابتكار في كل فرصة مع الحفاظ على راحة الأشخاص المألوفة في جميع أنحاء العالم. بصفتك مضيفًا في فنادق ماريوت، ستساعد في الحفاظ على وعد &quot;الضيافة الرائعة&quot;. &quot;دائمًا&quot;. من خلال تقديم خدمة مدروسة وصادقة وذات تفكير مستقبلي تدعم هذا الإرث الحي وتبني عليه. مع الاسم المرادف للضيافة في جميع أنحاء العالم، نحن فخورون بالترحيب بك لاستكشاف مهنة مع فنادق ماريوت. عند الانضمام إلى فنادق ماريوت، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كنفي المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك ، وانتمي إلى فريق عالمي مذهل ، لتصبح أفضل نسخة منك. 
<div> 
تعد جي دبليو ماريوت جزءًا من مجموعة ماريوت الدولية الفاخرة وتتكون من أكثر من 100 فندق رائع في مدن مناسبة للإجازات ومواقع المنتجعات المميزة حول العالم. تؤمن جي دبليو بأن شركائنا يأتون أولاً. لأنه إذا كنت سعيدًا، فسيكون ضيوفنا سعداء. يتمتع شركاء جي دبليو ماريوت بالثقة والابتكار والأصالة والبديهية، ويستمرون في إرث العلامة التجارية التي تحمل الاسم نفسه ومؤسس الشركة، جي ويلارد ماريوت.تقدم فنادقنا تجربة عمل لا مثيل لها، حيث ستكون جزءًا من المجتمع وتستمتع بصداقة حميمة حقيقية مع مجموعة متنوعة من زملاء العمل. تخلق جي دبليو فرصًا للتدريب والتطوير والتقدير والأهم من ذلك، مكانًا يمكنك من خلاله متابعة شغفك في بيئة فاخرة مع التركيز على الرفاهية الشاملة. تبدأ معاملة الضيوف بشكل استثنائي بالطريقة التي نعتني بها بشركائنا. هذا هو علاج JW&trade;. عند انضمامك إلى جي دبليو ماريوت، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كنفي المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك ، وانتمي إلى فريق عالمي مذهل ، لتصبح أفضل نسخة منك.</div></div></div>

AsstDir-Sales Office

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