guest environment expert

Renaissance Hotels

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26053880
 
 
 
 Job Category
 
 Housekeeping &amp; Laundry
 
 
 
 Location
 
 Renaissance Sharm El Sheikh Golden View Beach Resort, Al Fanar Street, Sharm El Sheikh, Egypt, Egypt,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We&rsquo;re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Hotel Cleanliness Expert

Marriott International

<div>Additional InformationCandidates should have a minimum of 1 year of experience as a Room Attendant in a five-star hotel. 
Job Number26053170 
Job CategoryHousekeeping &amp; Laundry 
LocationMarriott Resort Palm Jumeirah Dubai, Palm West Beach, Palm Jumeirah Road, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts &ndash; to get it right for our guests and our business each and every time.</div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Hotel Cleanliness Expert (Room Attendant)

IHG Hotels & Resorts

<div>
 
 Guest Experience
 
 
 
 <ul>
 <li>
 Act as a brand ambassador, engaging with guests and demonstrating expert knowledge of coffee origins, blends, and preparation methods.
 </li>
 <li>
 Proactively handle guest feedback and resolve service issues with professionalism and discretion.
 </li>
 <li>
 Collaborate with the Food &amp; Beverage team to elevate the overall guest journey.
 </li>
 <li>
 Operations
 </li>
 <li>
 Oversee daily coffee and beverage operations, ensuring the highest standards of quality, presentation, and service.
 </li>
 <li>
 Develop and maintain specialty coffee menus, including seasonal and signature offerings aligned with the hotel&rsquo;s luxury positioning.
 </li>
 <li>
 Ensure proper calibration, maintenance, and cleanliness of all coffee equipment.
 </li>
 <li>
 Maintain consistency in recipes, brewing methods, and service execution across all shifts.
 </li>
 <li>
 Uphold all health, safety, and hygiene standards in compliance with local regulations and IHG policies.
 
 
 </li>
 </ul>
 
 Quality &amp; Standards
 
 
 
 <ul>
 <li>
 Lead, train, and inspire the barista team to deliver personalized, memorable guest experiences.
 </li>
 <li>
 Conduct regular training on coffee knowledge, brewing techniques, service etiquette, and upselling.
 </li>
 <li>
 Schedule staff efficiently based on business levels and operational needs.
 </li>
 <li>
 Provide performance feedback, coaching, and support team development and retention.
 
 
 </li>
 </ul>
 
 Collaboration &amp; Communication
 
 
 
 <ul>
 <li>
 Work closely with Culinary, Pastry, and F&amp;B leadership to create cohesive pairings and experiences.
 </li>
 <li>
 Stay current with global coffee trends and introduce innovative concepts suitable for a luxury hotel environment.
 
 
 </li>
 </ul>
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Head Barista

<div><div>Guest Experience</div><ul><li>Act as a brand ambassador, engaging with guests and demonstrating expert knowledge of coffee origins, blends, and preparation methods.</li><li>Proactively handle guest feedback and resolve service issues with professionalism and discretion.</li><li>Collaborate with the Food &amp; Beverage team to elevate the overall guest journey.</li><li>Operations</li><li>Oversee daily coffee and beverage operations, ensuring the highest standards of quality, presentation, and service.</li><li>Develop and maintain specialty coffee menus, including seasonal and signature offerings aligned with the hotel&rsquo;s luxury positioning.</li><li>Ensure proper calibration, maintenance, and cleanliness of all coffee equipment.</li><li>Maintain consistency in recipes, brewing methods, and service execution across all shifts.</li><li>Uphold all health, safety, and hygiene standards in compliance with local regulations and IHG policies.</li></ul><div>
Quality &amp; Standards</div><ul><li>Lead, train, and inspire the barista team to deliver personalized, memorable guest experiences.</li><li>Conduct regular training on coffee knowledge, brewing techniques, service etiquette, and upselling.</li><li>Schedule staff efficiently based on business levels and operational needs.</li><li>Provide performance feedback, coaching, and support team development and retention.</li></ul><div>
Collaboration &amp; Communication</div><ul><li>Work closely with Culinary, Pastry, and F&amp;B leadership to create cohesive pairings and experiences.</li><li>Stay current with global coffee trends and introduce innovative concepts suitable for a luxury hotel environment.</li></ul>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Learntastic

<div>Position Summary: 
The Wax Specialist is a licensed service professional who delivers high-quality body hair removal services while creating a warm, comfortable, and welcoming experience for every guest. As an expert in skin and waxing services, the Wax Specialist plays a key role in driving guest retention, product sales, and overall business performance. This role requires a passion for skincare, a commitment to hygiene and safety, and a strong focus on delivering exceptional guest experiences aligned with established standards.
Essential Responsibilities and Duties
Guest Experience &amp; Service Standards<ul><li>
Greet every guest with professionalism, warmth, and enthusiasm.</li><li>
Perform waxing services in accordance with established protocols, timing standards, and licensing requirements.</li><li>
Educate guests on post-wax care, product recommendations, service frequency, and package savings opportunities.</li><li>
Build strong relationships with guests to encourage repeat visits.</li></ul>
Sales &amp; Goal Achievement<ul><li>
Consistently achieve or exceed individual service sales, rebooking, and product sales goals while contributing to overall business performance targets.</li><li>
Leverage product knowledge and consultative selling techniques to enhance guest experience and retention.</li><li>
Maintain strong knowledge of products and service offerings.</li><li>
Recommend and promote appropriate skincare products and service packages.</li></ul>
Team Collaboration &amp; Culture<ul><li>
Support team members and contribute to a positive, inclusive work environment.</li><li>
Participate in ongoing training, skill development, and team meetings.</li><li>
Uphold company values and service standards while modeling best practices in guest experience.</li></ul>
Hygiene &amp; Safety<ul><li>
Adhere to strict sanitation and hygiene standards to ensure guest and team safety.</li><li>
Maintain a clean, sterile, and organized treatment room at all times.</li><li>
Follow all local and state licensing laws and regulations regarding sanitation, health, and safety.</li></ul>
Required Knowledge, Skills, and Abilities<ul><li>
Strong communication and customer service skills</li><li>
Passion for beauty, wellness, and skincare</li><li>
Energetic, positive, and professional demeanor</li></ul>
Education/Experience<ul><li>
Must hold a current state esthetician or cosmetology license</li><li>
Previous waxing experience preferred but not required</li></ul>
Work Environment and Physical Demands<ul><li>
Flexible schedule, including availability for evenings and weekends</li><li>
Travel requirements: As required</li></ul>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions
h42RP4tyNu</div>

Wax Specialist

<div>Position Summary: 
The Wax Specialist is a licensed service professional who delivers high-quality body hair removal services while creating a warm, comfortable, and welcoming experience for every guest. As an expert in skin and waxing services, the Wax Specialist plays a key role in driving guest retention, product sales, and overall business performance. This role requires a passion for skincare, a commitment to hygiene and safety, and a strong focus on delivering exceptional guest experiences aligned with established standards.
Essential Responsibilities and Duties
Guest Experience &amp; Service Standards<ul><li>
Greet every guest with professionalism, warmth, and enthusiasm.</li><li>
Perform waxing services in accordance with established protocols, timing standards, and licensing requirements.</li><li>
Educate guests on post-wax care, product recommendations, service frequency, and package savings opportunities.</li><li>
Build strong relationships with guests to encourage repeat visits.</li></ul>
Sales &amp; Goal Achievement<ul><li>
Consistently achieve or exceed individual service sales, rebooking, and product sales goals while contributing to overall business performance targets.</li><li>
Leverage product knowledge and consultative selling techniques to enhance guest experience and retention.</li><li>
Maintain strong knowledge of products and service offerings.</li><li>
Recommend and promote appropriate skincare products and service packages.</li></ul>
Team Collaboration &amp; Culture<ul><li>
Support team members and contribute to a positive, inclusive work environment.</li><li>
Participate in ongoing training, skill development, and team meetings.</li><li>
Uphold company values and service standards while modeling best practices in guest experience.</li></ul>
Hygiene &amp; Safety<ul><li>
Adhere to strict sanitation and hygiene standards to ensure guest and team safety.</li><li>
Maintain a clean, sterile, and organized treatment room at all times.</li><li>
Follow all local and state licensing laws and regulations regarding sanitation, health, and safety.</li></ul>
Required Knowledge, Skills, and Abilities<ul><li>
Strong communication and customer service skills</li><li>
Passion for beauty, wellness, and skincare</li><li>
Energetic, positive, and professional demeanor</li></ul>
Education/Experience<ul><li>
Must hold a current state esthetician or cosmetology license</li><li>
Previous waxing experience preferred but not required</li></ul>
Work Environment and Physical Demands<ul><li>
Flexible schedule, including availability for evenings and weekends</li><li>
Travel requirements: As required</li></ul>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions
T72PbhqEPJ</div>

Pyramid Global Hospitality

<div>Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
Sunseeker Resort Florida Gulf Coast, by Curio is a stunning waterfront destination located in Southwest Florida, offering the perfect blend of luxury and leisure. With 785 guest rooms and more than 60,000 square feet of event and meeting space, the resort is designed to accommodate both upscale leisure getaways and dynamic business gatherings. Guests can indulge in an impressive collection of 18 food and beverage outlets, from fine dining to casual coastal fare, showcasing flavors from around the world. The resort also features a luxurious pool scene, including the largest rooftop pool in Florida, providing sweeping views of Charlotte Harbor and an elevated, resort-style experience. Sunseeker is where elevated hospitality meets sun-soaked relaxation.
What you will have an opportunity to do:
The Manager of Spa, Salon, Fitness &amp; Recreation oversees the strategic direction, daily operations, and service excellence of all wellness and recreation departments. This leader is responsible for cultivating a high-performing, guest-focused team; ensuring operational integrity; and driving innovation and revenue growth across all service areas. The Manager maintains a strong presence on the floor, upholds luxury standards, and proactively identifies opportunities to elevate the guest experience. Through effective communication, cross-departmental collaboration, and expert knowledge of industry trends and departmental systems, this role ensures seamless operations, financial performance, and a consistently exceptional experience for guests and team members alike. All duties are performed in accordance with department and Sunseeker Resort policies, practices and procedures. 
 
JOB DUTIES:<ul><li>
Supervise Spa, Salon, Fitness, and Recreation staff, ensuring high-quality experiences for guests across all services and programs.</li><li>
Provide consistent coaching, mentoring, and performance management; address behavioral or performance issues promptly and professionally.</li><li>
Maintain expert-level proficiency in all departmental software systems, revenue tools, and booking platforms; train the team and leverage system capabilities to maximize efficiency and revenue generation.</li><li>
Implement creative and strategic initiatives to maximize revenue while upholding exceptional luxury service standards.</li><li>
Conduct recruiting, training, counseling, and performance evaluations, ensuring team accountability and engagement.</li><li>
Foster a culture of excellence, teamwork, and luxury service standards.</li><li>
Ensure proper cleaning, upkeep, and maintenance of all departments; conduct safety, efficiency, and integrity checks.</li><li>
Performs spa services on an as-needed basis to support operational needs.</li><li>
Assists the reception team with booking and coordinating spa/salon/fitness appointments, ensuring a seamless guest experience.</li><li>
Actively contributes to retail sales through product knowledge, guest engagement, and merchandising support.</li><li>
Leads the development and implementation of future recreation programs to enhance guest offerings and overall resort activity programming.</li><li>
Monitor inventory, place timely orders, and maintain adequate supply levels for all areas.</li><li>
Create and oversee staff schedules, timekeeping, and payroll; ensure accuracy and compliance.</li><li>
Evaluate operational workflows, identify gaps, and implement systems to prevent recurring issues.</li><li>
Plan, organize, and adapt programs for efficiency, participation, and guest satisfaction.</li><li>
Monitor departmental KPIs including revenue, guest satisfaction, and team performance; take corrective action as necessary.</li><li>
Meet and exceed budgetary revenue goals. Assist leadership with departmental budgeting, forecasting, and financial planning by providing data-driven insights and analysis.</li><li>
Work with leadership to align departmental goals with property objectives.</li><li>
Proactively develop new programs, services, and initiatives to maintain industry relevance and enhance the guest experience.</li><li>
Clearly communicate policies, procedures, and expectations to direct reports and other stakeholders.</li><li>
Maintain timely communication with guests, group planners, and team members.</li><li>
Exercise discretion and independent judgment when evaluating new programs, services, and ideas.</li><li>
Create and refine procedures to continuously elevate the guest experience while maintaining a culture of positivity and retention of luxury standards.</li><li>
Prepare and analyze daily/monthly department reports to track performance, identify trends, and recommend improvements.</li><li>
Ensure departmental compliance with inventory control, loss prevention, risk management, safety, and security.</li><li>
Coordinate fitness classes, member events, and other group activities.</li><li>
Ensure front-of-house operations (including spa reception and guest service touchpoints) are adequately staffed, trained, and supported to maintain seamless luxury service.</li><li>
Exercise discretion and independent judgment when evaluating new programs, new services and new ideas</li><li>
Stay abreast of property goals in order to create, support and present departmental goals to executive leadership</li><li>
Continue to learn and be on the forefront of new technology for the Hotel, Spa, Salon, Fitness &amp; Recreation industry, be an expert in your field.</li><li>
Create ways to further enrich the guest experience by continuously reviewing, implementing and refining procedures to ensure every opportunity to offer extraordinary guest experiences while maintaining a culture of smiles, retention of luxury standards</li><li>
Proactively seek guest feedback and liaise with other departments when opportunities present themselves ensuring a seamless and elevated guest experience</li><li>
Manage guest requests and own all complaints; resolve issues immediately and follow up to ensure the guest&rsquo;s satisfaction</li><li>
Develop collaborative relationships and synergy with all support departments such as Convention Sales &amp; Services, Facilities, Security, Front Services, Front Office, F&amp;B, Golf Course and Executive Offices</li><li>
Foster a management team that possesses and delivers on key strategies of guest service, employee relations, team cooperation, financial responsibility and asset management</li><li>
Ensure all accounting, payroll and employee relations matters are handled in compliance with company policy</li><li>
Perform other functions as needed</li></ul>
What are we looking for?<h2 class="jobSectionHeader">
MINIMUM REQUIREMENTS:</h2>
Combination of Education and Experience will be considered. Sunseeker Resort performs criminal background checks on all candidates. Candidates will need to be authorized to work in the US as defined by the Immigration Act of 1986. Sunseeker Resorts uses E-Verify to confirm the eligibility of all newly hired employees to work in the United States. For more details on E-Verify visit e-verify.gov.
Required:
<ul><li>At least 21 years of age.</li><li>
Must hold a current, valid Florida Massage License.</li><li>
At least 2-3 years in departmental leadership role.</li><li>
At least 3-4 years in Spa and/or a combination of Salon, Fitness &amp; Recreation experience.</li><li>
Working knowledge of fitness facility standards, equipment, class and recreation trends, appointment systems and strategies, and reception desk systems.</li><li>
Ability to lead and mentor a team.</li><li>
Able to communicate in English, in both written and verbal forms.</li></ul>
Preferred:
<ul><li>Current Fitness certifications.</li><li>
Cosmetology / Esthetician License.</li><li>
Previous experience working in a resort or similar luxury facility.</li><li>
Forbes experience or knowledge.</li><li>
CPR and AED Certified.</li></ul>
OTHER MINIMUM REQUIREMENTS:
<ul><li>Ability to work varied shifts, including weekends and holidays.</li><li>
Working knowledge of Microsoft Office.</li><li>
Excellent customer service skills.</li><li>
Ability to function well under pressure, manage multiple priorities, and meet established deadlines.</li><li>
Must possess mature personal discretion and sound judgment.</li><li>
Strong leadership abilities, sound judgment, superior problem solving and decision-making skills.</li><li>
Excellent organizational, analytical and project management skills, with particular attention to quality and detail.</li><li>
Interpersonal skills to deal effectively with all business contacts.</li><li>
Professional appearance and demeanor.</li></ul>
Compensation:<ul><li></li></ul>Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.<h3 class="jobSectionHeader">
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years &amp; depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.</h3></div>

Manager of Spa & Fitness

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