guest experience associate

Placemakr

<div><div><b>A bit about us</b></div><div>
At Placemakr, home meets hospitality. We&rsquo;ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night &mdash; they&rsquo;re a place to call home.</div><div>
</div><div>Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location &mdash; as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.</div><div></div><div><br>
From corporate non-property team members to our property teams and leaders, we&rsquo;re looking for collaborative, driven individuals to join us as we continue to expand our presence.</div><div></div><div><b><br>
The impact you'll have</b></div><div>
At Placemakr, we believe in providing exceptional experiences to our valued guests, residents, and partners. As an Overnight Guest Experience Associate, you will be at the forefront of this mission, serving as the primary overnight point of contact for our guests and residents throughout their stay and until they depart. We are seeking individuals who embody Placemakr&rsquo;s Community Norms, have a &quot;can-do&quot; spirit, and consistently go above and beyond to ensure both internal and external customer satisfaction. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each audit task and interaction, and consistently demonstrate that exceptional service is the core of our operation, even during our overnight operational hours.<br>
</div><div></div><br>
<div>This is a full-time position requiring ability to work overnight hours between 10pm and 8am during the week, weekends and holidays. The exact days of the week will be rotational.<br>
</div><div></div><br>
<div><b>Our benefits &amp; perks</b></div><div>
Competitive pay rate</div><div>
Generous monthly bonus program of up to $500/month</div><div>
Company stock options</div><div>
401k + 4% employer matching program</div><div>
Medical, Vision &amp; Dental Insurance plan options</div><div>
Flexible Spending Account &amp; Health Savings Account options</div><div>
15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!</div><div>
PTO increases to 20 days per year after 2.5 years of employment</div><div>
Enjoy a paid day off for your birthday to celebrate your day, your way!</div><div>
Paid Parental Leave</div><div>
Paid Life Insurance</div><div>
Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all</div><div>
Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)</div><div>
Exclusive, Placemakr-branded swag through our Placemakr Stars Program</div><div>
Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday
</div><div>Plus, discounts to stay at select Placemakr properties all over the US</div><div>
</div><ul><li>The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.</li></ul><div></div><div><b><br>
This position pays 20.25/hour and is located in Salt Lake City, UT.</b></div>
<h3 class="jobSectionHeader"><b>Your typical night</b></h3><ul><li>
Consistently provide an exceptional experience to all Placemakr guests, residents and partners by embodying what our guests should think of as a trusted friend and local insider.</li><li>
Foster a &quot;one team&quot; mentality by collaborating effectively with fellow property team members.</li><li>
Maintain a safe, secure and compliant environment for team members and guests.</li><li>
Respond to written guest communication in a timely and effective manner through various channels, including text, email, HubSpot and AirBnB.</li><li>
Communicate effectively with internal and external customers (i.e. guests, team members and vendors).</li><li>
Ensure guests are consistently checked into their assigned rooms in accordance with Placemakr standards.</li><li>
Audit guest check-ins and check-outs from previous day and forthcoming day to ensure proper processes have been completed.
</li><li>Utilize maintenance, housekeeping, check-in, and other systems accurately.</li><li>
Clear administrative, project-based or miscellaneous guest-related tasks from nightly queue and ensure all other outstanding tasks from the day are completed.</li><li>
Respond promptly and effectively to off-site, cross-functional Placemakr team members via Teams, email, or other communication method.</li><li>
Independently evaluate urgency of various situations (including housekeeping, maintenance, emergency, etc.) and escalate to appropriate leadership team members based on type of issue and urgent attention required.</li><li>
Complete thorough and effective shift handovers at the conclusion of each shift.</li><li>
Additional duties and responsibilities, as assigned.</li></ul><h3 class="jobSectionHeader"><b>
What it takes</b></h3><ul><li>
1+ year of previous experience delivering excellent customer service in environments such as hospitality, retail, multi-family or food &amp; beverage.</li><li>
Previous experience working overnight hours and utilizing independent judgement that is required from an overnight point of contact.</li><li>
Previous experience communicating effectively with internal and external customers, both verbally and in writing.</li><li>
Demonstrated ability to learn and utilize systems or technology (previous experience using a POS, CRM or customer communication system a plus!).</li><li>
Demonstrated ability to learn and complete night audit tasks (previous experience with hotel night audit systems and processes a plus!).</li><li>
You have the ability to independently complete assigned tasks (including maintenance, housekeeping or inventory-related tasks) with urgency.</li><li>
You have a can-do attitude and the ability to work effectively in a collaborative environment.</li><li>
You embody our Property Team Mission of Customer, Consistency and Community (Norms).</li><li>
You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right.
</li><li>Overnight Guest Experience Associates will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Overnight Guest Experience Associates and an exceptional guest experience.</li></ul><div></div><div><b><br>
Our community norms</b></div><div>
Great people are the key to our success. From corporate team members to our property teams and leaders, we&rsquo;re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:</div><div></div><div><b><br>
We own it.</b></div><div><b>
We make it better.</b></div><div><b>
We treat people right.</b></div><div></div><div><br>
Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.</div><div></div><div><br>
Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com</div><div></div><div><br>
All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div><div></div><div><br>
Placemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee&rsquo;s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.</div><div></div><div><b><br>
If you don&rsquo;t meet 100% of the above qualifications, we still encourage you to apply!</b></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Overnight Guest Experience Associate

AutoCamp

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure.
 <br/>
 <br/>
 AutoCamp is seeking a Front Desk Associate to greet and welcome guests to AutoCamp and helps to make them feel comfortable in the environment. The person in this position will check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to ensure total customer satisfaction.
 <br/>
 <br/>
 AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world&rsquo;s top outdoor destinations &ndash; we call it Outdoor Hospitality.
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 <br/>
 Sound good? We&rsquo;d love to hear from you. Be sure to fill out the application and if you have a resume and a cover letter attach them too.
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  Requirements
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 ESSENTIAL RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
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 <ul>
  <li>
   Greet and welcome guests by speaking in a warm, friendly and courteous manner.
  </li>
  <li>
   Support guests with registration and accommodation assignments, helping with special requests when needed and possible.
  </li>
  <li>
   Guide guests with check-ins/check-outs in an efficient and friendly manner, and in accordance to AutoCamp&rsquo;s policies.
  </li>
  <li>
   Collect and distributes messages for guests.
  </li>
  <li>
   Pre-register, block and take same day reservations; and when necessary future reservations following hotel rate structures, discounts, and sell strategies.
  </li>
  <li>
   Resolve guest complaints and assists with inquiries that relate to AutoCamp&rsquo;s services, events, directions, local attractions, etc.
  </li>
  <li>
   Assist in solving billing discrepancies.
  </li>
  <li>
   Perform cancellations according to procedures.
  </li>
  <li>
   Perform any other duties as requested by Supervisor.
   <br/>
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  </li>
 </ul>
 <strong>
  Desired Skills And Experience
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 </strong>
 <ul>
  <li>
   Ability and comfort in working with cloud based applications; knowledge of Google Suite products preferred.
  </li>
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   Strong relational skills.
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  </li>
 </ul>
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  Educational Requirements And Preferences
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 </strong>
 <ul>
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   Required: customer service background.
  </li>
  <li>
   Preferred: college degree in hospitality, business administration or similar.
   <br/>
   <br/>
  </li>
 </ul>
 THE RIGHT PERSON WILL...
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 <ul>
  <li>
   Be well groomed and have a keen sense of style and an appreciation for good design.
  </li>
  <li>
   Practice thoroughness and an attention to detail.
  </li>
  <li>
   Possess excellent and attentive customer service.
  </li>
  <li>
   Be like a MacGyver, and able to find solutions when issues arise.
  </li>
 </ul>
</div>


Guest Experience Associate

The Coca-Cola Company

<p></p><div><div><div><p>Guest Experience Associate will welcome and host the World to experience the history and future of The Coca-Cola Company, its Brand, portfolio of beverages and its people. As an Ambassador you bring the World of Coca-Cola Attraction and night time event business to life through extraordinary service and attention to each guest by sharing key messages. Key responsibilities include: actively engaging with all guests and anticipating their needs. Sharing knowledge of and telling the history and stories about our Brand and The Company. Working to create and maintain a hassle-free, safe operation as well as flawless show quality, operating effectiveness, exhibits and experiences.</p><p></p><p><b>
Hourly Pay Rate:</b> Starting at $15/hr</p><p><b>
Position Type:</b> Part-Time</p><p><b>
Average Hours:</b> 28 hours/week</p><p><b>
This is a part time role working 28 hours a </b><b>week. Candidates</b><b> must have open availability to work 4 days on weekends, weekdays and holidays with. Shifts will vary between the hours of 8:30 am and 9:00 pm based on the business needs (could be as late as midnight when we host corporate events).</b></p><p></p><p>
Position Overview:</p></div><div><p>
The Guest Experience Associate will be a representative of World of Coca-Cola and will engage guests throughout the Attraction by sharing knowledge about The Coca-Cola Company, its products and history. They are responsible for providing exceptional guest service to over one million guests annually while enhancing brand image and supporting Company goals to consumers from around the world.</p></div><p></p><div><p>
Primary Responsibilities/Accountabilities:</p></div><div><ul><li><p>
Provides exemplary guest service to all internal and external guests of World of Coca-Cola while performing the following activities: selling tickets, providing access control, checking-in groups, pulsing guest traffic into theaters or galleries, restocking/replenishing stations and delivering supplies, making public announcements, assisting guests with special access, and assisting guests with wayfinding.</p></li></ul><p></p><p>
Acts as a Brand Ambassador by consistently modeling and upholding The Coca-Cola Company Core Values while driving brand awareness and encouraging lasting customer relationships.</p></div></div><div><div><ul><li><p>
Facilities VIP Tours and School Group Tours, using scripts and talking points as provided in the program guidelines.</p></li><li><p>
When scheduled and trained for Admissions/Ticketing: Operates ticketing system, reconciles cash transactions, meets sales goals (CityPass, Upgrades), and handles sensitive information with care such as Addresses and Credit Card Numbers.</p></li><li><p>
Evacuates guests throughout the building in an emergency and assists those needing special assistance when appropriate.</p></li><li><p>
Adheres to Company policies regarding timeliness, attendance and time clock procedures.</p></li><li><p>
Maintains specified appearance standards for Front of House presentation.</p></li><li><p>
Maintains a positive attitude and welcoming demeanor while in the presence of guests and ambassadors.</p></li><li><p>
Monitors guests and surrounding areas for potential safety concerns or hazards and adheres to World of Coca-Cola safety procedures.</p></li><li><p>
Works quickly as a team to help maintain the cleanliness of exhibits, galleries and theaters.</p></li><li><p>
Interacts with guests with differing abilities in a respectful and appropriate manner, enforcing inclusion training provided by The Coca-Cola Company and World of Coca-Cola.</p></li><li><p>
Handles guest situations in a professional, quick, thorough, and respectful manner.</p></li><li><p>
Completes all required training as assigned regarding Life Safety, Evacuation, PCI Compliance, and ADA.</p></li><li><p>
Handles cash and credit transactions successfully in a fast-paced environment.</p></li><li><p>
Other duties as assigned by World of Coca-Cola Leadership Team.</p></li></ul></div></div><p></p><div><div><p><br>
Leadership Behaviors<b>:</b></p></div><div><p>
As a Leader of Self, the Guest Relations Ambassador is responsible for ensuring their own individual performance is optimal, contributing to team effectiveness, and supporting overall team performance, which may occasionally involve taking on leadership roles within the team.</p></div><p></p><div><p><br>
Physical Requirements:</p></div><div><ul><li><p>
Continuous walking and/or standing for prolonged periods of time (6-8 hours).</p></li><li><p>
Ability to climb/navigate multiple levels of the building via stairs or elevator.</p></li><li><p>
Continuous exposure to outside temperatures including extreme heat or cold.</p></li><li><p>
Ability to reach over head to lift objects up to 20 pounds.</p></li><li><p>
Ability to push and pull objects up to 50 pounds.</p></li><li><p>
Ability to navigate through dark and work in enclosed spaces.</p></li><li><p>
Ability to work in noisy, crowded and tight spaces.</p></li></ul></div></div><p></p><div><div><p><br>
Education &amp; Experience Requirements:</p></div><div><ul><li><p>
High school diploma or equivalent</p></li><li><p>
One year experience in the themed attraction industry, hospitality industry, or customer service.</p></li><li><p>
Strong verbal and presentation skills, multi-lingual skills a plus.</p></li><li><p>
Proven ability to adapt to change, work effectively under pressure, and produce accurate results in a fast-paced environment.</p></li><li><p>
Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals, and ability to perform these operations using American units of Money.</p></li></ul></div></div><div><div><ul><li><p>
Proven ability to deal with problems involving few concrete variables in a standardized method.</p></li></ul></div></div><p></p>
The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.<p></p><p><b>
Pay Range:</b></p>
$16,848 - $19,843<p></p><p><i>
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.</i></p><p></p><p><b>
Location(s):</b></p>
United States of America<p><b>
City/Cities:</b></p>
Atlanta<p></p><p><b>
Travel Required:</b></p>
00% - 25%<p></p><p><b>
Relocation Provided:</b></p>
No<p></p><p><b>
Job Posting End Date:</b></p>
March 27, 2026<p></p><p><b>
Our Purpose and Growth Culture:</b></p><p></p><p>
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what&rsquo;s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors &ndash; curious, empowered, inclusive and agile &ndash; and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.</p><p></p>
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.</div>

Guest Experience Associate (Part-Time)

Hand & Stone Massage and Facial Spa

<div><div><div><b>Benefits:</b></div>
<ul><li>Bonus based on performance</li>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Opportunity for advancement</li>
<li>Training &amp; development</li>
<li>Wellness resources</li>
</ul></div><div><div><b>✨ Guest Experience Associate &ndash; Immediate Interviews! ✨</b><br>
2 Positions Available | Priority for Closing &amp; Weekend Availability<br>
Excellent Opportunity for Licensed Estheticians to join the spa and work their way to treatment room.<br>
</div><div><b>Compensation:</b> Base hourly pay <b>+ monthly performance incentives</b> (often worth extra $$ per hour).<br>
</div><div><b>About Us</b><br>
Hand &amp; Stone Massage and Facial Spa is a national leader in massage and facial services with 650+ locations across the US and Canada. We&rsquo;re a membership-based brand known for helping guests look and feel their best &mdash; and we&rsquo;re looking for high-energy team members to grow with us!<br>
</div><div><b>Who We&rsquo;re Looking For</b><br>
Do you like talking to people? Do friends call you the <i>energetic one</i>? Do you thrive in fast-paced, people-first environments?<br>
</div><div><b>What You&rsquo;ll Do</b><br>
<ul><li>Welcome guests and deliver 5-star customer service</li><li>Drive membership &amp; retail sales (training provided!)</li><li>Keep the spa professional, clean, and guest-ready</li><li>Schedule appointments, answer phones, and support daily operations</li><li>Bring positivity, teamwork, and energy to every shift</li></ul><br>
</div>
<div><b>Why You&rsquo;ll Love It Here</b><br>
</div><ul><li><b>Competitive Pay</b> &ndash; Hourly base <b>+ commissions &amp; incentives</b>
</li><li><b>Career Growth</b> &ndash; Opportunities in leadership &amp; management</li>
<li><b>Flexible Scheduling</b> &ndash; Schedules made monthly, rotate your shifts</li>
<li><b>Employee Discounts</b> &ndash; Save on services, products, and gift cards</li>
<li><b>Fun, Professional Culture</b> &ndash; A team that works hard and enjoys it!<br>
</li></ul><div><b>What You Bring</b><br>
</div><ul><li>High school diploma (or equivalent)</li>
<li>Age 18+</li>
<li>A team-player mindset with the ability to work independently</li>
Flexibility to cover evenings &amp; weekends<br>
<li>
</li></ul><div><b>Ready to launch your career with a growing brand? Apply today and start interviewing immediately!</b></div>
</div>
<p><i>I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.</i></p></div>

Spa Sales Associate

1Up Entertainment + Social

<div><div><b>1UP Entertainment + Social</b></div>
<div></div><div>We are looking for an amazing <b>Guest Services Host</b> who is seeking a place to be themselves, become a part of something bigger and unite in delivering <b>LEGENDARY</b> Hospitality, <b>GREAT </b>Times, and Lasting <b>MEMORIES!</b> Come grow with us and be an integral part of our community, the customer&rsquo;s we serve and achieve your goals of working in an industry that is ever changing, constantly evolving, and forever exciting! *****Base hourly + Tips*****<br>
<br>
We are looking for dynamic, fun-loving, energetic, outgoing, smiling and most important RESPONSIBLE individuals who want to become part of the most exciting new industry of social entertainment. If this describes you and you are ready to become a key part in delivering <b>LEGENDARY GREAT MEMORIES to our guests, then we want YOU!</b><br>
<br>
<b>The Work</b><br>
The <b>Guest Services Host </b>will report to the Operations Manager and will be responsible for guiding all our guests through their gaming, dining and party experiences. You will be the master orchestrator of all things Guest service and engagement, Customer Satisfaction, hospitality with an opportunity to bring our brand alive through each and every guest interaction, including:</div>
<ul><li>Be the smiling Face and warm welcome each of our guests receive upon entering 1UP</li>
<li>Facilitate a friendly, helpful, and inviting dining, birthday, event, and/or attraction experience by serving as the expert knowledge source of our dining program, attractions packages and equipment, specials, pricing, and menu to guide our guests in building Legendary Great Memories</li>
<li>Ensure the facility, table areas, and amusement equipment are always event-ready</li>
<li>Understand completely all policies, procedures, standards, specifications, guidelines, and training programs.</li>
</ul><div><b>Dining</b></div>
<ul><li>Estimate wait times for guests and monitor guest waiting list</li>
<li>Schedule reservations in advance for guest</li>
<li>Escort guests to their seats, provide a menu, and explain the specials</li>
<li>Regularly check the reservation book for next meal reservations</li>
<li>Assign tasks to the serving personnel for smooth running of the business</li>
<li>Assess guest demeanor and follow alcohol awareness procedures, promptly reporting any concerning behavior to management</li>
</ul><div><b>Attractions</b></div>
<ul><li>Suggesting and promoting activities and packages based on guest&rsquo;s needs, and activity availability</li>
<li>Be well-versed in not only the food and drinks we serve but also our 1UP VIP Loyalty and Selling programs</li>
<li>Demonstrate expert knowledge in POS systems - Semnox card system and Conqueror</li>
<li>Ring up accurate transactions in the POS system and process transactions quickly</li>
<li>Processing payment transactions and welcoming our Guests back</li>
</ul><div><b>Bowling</b></div>
<ul><li>Troubleshooting or escalating lane or attraction malfunctions immediately</li>
<li>Ensure that all guests&rsquo; questions are answered and game play malfunctions are resolved so that guests feel welcome and are given responsive, friendly, and courteous service always</li>
<li>Issuing and cleaning bowling shoes; maintaining shoe organization, as needed</li>
<li>Escorting Guests to their lane and assisting them with their lane set up and ball selection, as assigned</li>
<li>Ensuring Guests adhere to all bowling and attraction safety standards</li>
<li>Enforce that all procedures, equipment needs, and safety protocols are met consistently</li>
<li>Demonstrate effective communication, conflict and incident resolution, quickly and courteously</li>
<li>Accommodate special requests for guests whenever possible</li>
<li>Log issues nightly</li>
<li>Do not give out concessions without following procedures, including management approval</li>
<li>Perform and uphold sanitation for the reception area, dining and table spaces, equipment, and tools.</li>
<li>Ensure that the environment is clean, organized, safe, and in good repair</li>
<li>Perform daily stocking and maintenance duties, as needed</li>
<li>Make recommendations to keep high standards of 1UP&rsquo;s dining + beverage + guest service program</li>
<li>Notifies manager and keeps them fully informed of any potential issues or guest concerns</li>
<li>Positively represent the 1UP brand in our community and local market</li>
<li>Assist others and perform additional duties as directed</li>
</ul>
<div><br>
<b>The Requirements</b></div>
<ul><li>Sense of Urgency with the ability to keep up in a fast-paced environment while delivering impeccable guest service</li>
<li>Aptitude and ability to quickly master a POS system and standard operating procedures</li>
<li>Willingness and ability to Clean and organize throughout and as a major part of closing duties of shift</li>
<li>A responsible, fun-loving, team player who has customer service experience</li>
<li>Team player and ability to deliver Legendary Hospitality is a MUST</li>
<li>Strong problem-solving skills and possess math skills and the ability to handle money and operate a POS system</li>
<li>Can effectively communicate with Management, Co-workers, and guests</li>
<li>Embrace that working at 1UP is a team sport dedicated to our Mission and Vision</li>
<li>Ability to work quickly and meet deadlines with minimal supervision in noisy, fast paced environment with frequent distractions</li>
<li>Physical demands* include but are not limited to:
<ul><li>Must be able to stand and exert fast-paced mobility for several hours (entire shift) at a time.</li>
<li>Must have a good sense of balance, be able to bend, reach, mop, sweep, and kneel and have the ability to lift bus tubs, glass racks and trays frequently weighing up to 25-50 pounds</li>
</ul></li><li>Must be Age 18 or older</li>
</ul><div>If what we believe and value fuels your passion, we would be honored to have you on our team and become a part of our 1UP family!
<br>
<br>
Check us out or follow us on social media at @PLAYat1UP.com<br>
<br>
<ul><li>The physical demands described above are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li></ul>
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We are an Equal Opportunity Employer and we focus on an inclusive culture and celebrate everyone for who they are and their unique skills and abilities. We do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.</div></div>

Guest Service Host

Hyatt

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 The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. And you are the key to bringing it to life.
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 Gallery Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.
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 The Gallery Hosts creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position is responsible for the complete guest experience; to include the Gallery Host Stand, the Guest Kitchen, the e-room and the TV den, guest check in and out and the servicing of the meeting rooms. Previous guest service experience as well as the ability to communicate well with guests required.
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 At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
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 Discover how perfectly a hotel can fit your lifestyle. Hyatt Place..
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  Qualifications
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   Customer service experience is required, preferably in a hotel or related field
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   Must have schedule flexibility for both AM/PM shifts, weekends and holidays
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   Requires strong command of the English language to include speaking, reading and writing
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   Ability to learn quickly and work in fast paced position with guest interaction
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   Must be able to multi-task
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   Must be 18 years or older
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   A true desire to satisfy the needs of others in a fast-paced environment
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   High school diploma or equivalent required
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   Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
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 Must possess basic computer skills, i.e. Word, Excel, etc.
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 Job Type: Full-time
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 This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
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Front Desk Host

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