guest experience coordinator

Station One Boutique Hotel (by Txtur)

Job Post SummaryDate posted: 3/19/26Pay: $18.00 per hourJob Title:Sales AmbassadorLocation:Txtur / Stock &ndash; Richmond, VAOverview:Txtur is a hospitality-driven furniture showroom paired with an upscale dining experience. The Ambassador is the first and most important touchpoint of the evening&mdash;responsible not only for welcoming guests, but for identifying intent, guiding the experience, and ensuring every interaction is captured and carried forward through our systems.This is not a passive host role. The Ambassador operates as both a hospitality lead and a light sales coordinator, helping convert in-person traffic into meaningful relationships, opportunities, and future business.Qualifications:<ul><li>2+ years experience in sales, retail, or hospitality (luxury or design-oriented preferred)</li><li>Comfortable working evenings and weekends</li><li>Strong interpersonal and communication skills</li><li>Confident, organized, and proactive in guest engagement</li><li>Comfortable learning and operating within multiple systems (Shopify, OpenTable, HubSpot)</li><li>Able to read situations quickly and adapt tone/approach accordingly</li></ul>Key Responsibilities:Guest Experience &amp; Flow Management:<ul><li>Serve as the first point of contact for all guests entering the space</li><li>Quickly assess guest intent (dining, retail, browsing, or both)</li><li>Guide guests into the appropriate experience with confidence and clarity</li><li>Maintain awareness of the room and support overall flow of service</li></ul>Sales Awareness &amp; Brand Representation:<ul><li>Speak confidently about Txtur&rsquo;s furniture, materials, and services</li><li>Introduce the brand naturally within conversation&mdash;not in a forced or transactional way</li><li>Identify opportunities to escalate interest to a Designer when appropriate</li><li>Support light retail transactions when needed</li></ul>CRM &amp; Guest Capture (Critical Function):<ul><li>Ensure key guest interactions are captured through the CRM system</li><li>Assist in collecting guest information through structured methods (forms, QR, direct input)</li><li>Maintain accuracy and consistency in guest data entry</li><li>Flag high-potential clients, project inquiries, and repeat visitors</li><li>Support the broader team by feeding clear, usable information into the pipeline</li></ul>Operations &amp; System Execution:<ul><li>Operate across multiple systems (Shopify, OpenTable, HubSpot)</li><li>Support call-in inquiries and basic guest communication</li><li>Assist with seating coordination and light service support as needed</li><li>Follow defined processes rather than improvising&mdash;consistency is key</li></ul>Position Type:Part-timeBenefits:<ul><li>Employee discount</li></ul>Schedule:<ul><li>Evening shifts</li><li>Weekend availability required</li></ul>Location Requirements:<ul><li>Richmond, VA 23224 (Preferred)</li><li>Must be able to reliably commute or relocate prior to start</li></ul>Job Type: Part-timePay: $18.00 per hourBenefits:<ul><li>Employee discount</li></ul>Ability to Commute:<ul><li>Richmond, VA 23224 (Preferred)</li></ul>Ability to Relocate:<ul><li>Richmond, VA 23224: Relocate before starting work (Preferred)</li></ul>Work Location: In person

Evening Sales Ambassador

Arrowhead Creek Vineyards

Job Title: Concierge &amp; Executive Assistant (Wine &amp; Hospitality)Location: Stonewall, TX Compensation: $16-$18/hour (with growth opportunity) Schedule: Tuesday-SaturdayAbout the RoleWe&rsquo;re looking for a highly organized, hospitality-minded individual to join a growing portfolio of wine and lifestyle brands and a highly curated concierge service.This role is a unique blend of concierge, guest experience, and executive support&mdash;perfect for someone who thrives on creating exceptional experiences while keeping operations running smoothly behind the scenes.You&rsquo;ll work directly with ownership to help deliver high-end, curated wine and travel experiences in the Texas Hill Country.What You&rsquo;ll Do - Concierge &amp; Guest Experience (Primary Focus)<ul><li>Coordinate and manage guest itineraries (wineries, dining, transportation, experiences)</li><li>Act as a point of contact for clients before, during, and after their visit</li><li>Communicate with partner venues (wineries, restaurants, drivers, etc.)</li><li>Ensure a seamless, high-touch experience for every guest</li><li>Assist in developing and refining curated experiences and offerings</li></ul>Executive Assistant Support (Secondary)<ul><li>Manage scheduling, calendars, and appointments</li><li>Assist with email communication and follow-ups</li><li>Help coordinate internal projects across multiple brands</li><li>Handle light administrative tasks and organization</li></ul>What We&rsquo;re Looking For<ul><li>Strong organizational and communication skills</li><li>Hospitality mindset (detail-oriented, proactive, service-driven)</li><li>Ability to multitask across different projects and brands</li><li>Comfortable working in a fast-moving, entrepreneurial environment</li><li>Tech-comfortable (Google Workspace, scheduling tools, social media basics)</li></ul>Bonus Points<ul><li>Experience in hospitality, concierge, events, or wine industry</li><li>Familiarity with Fredericksburg / Texas Hill Country</li><li>Interest in wine, travel, and curated experiences</li></ul>Why This Role is UniqueThis is not a traditional assistant role. You&rsquo;ll be helping build and shape a high-end, experience-driven brand from the ground up&mdash;working across wine, hospitality, and lifestyle.If you&rsquo;re looking for something dynamic, creative, and growth-oriented, this is it.How to ApplyPlease include:<ul><li>A short note about why this role interests you</li><li>Any relevant experience (hospitality, concierge, assistant, etc.)</li><li>Availability</li></ul>We&rsquo;re looking for someone who is proactive, thoughtful, and excited to be part of something being built&mdash;not just maintained.Pay: $16.00 - $18.00 per hourWork Location: In person

Concierge and Executive Assistant

Accor

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.
Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia&rsquo;s extraordinary Red Sea destination. Blending Raffles&rsquo; legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world&rsquo;s most discerning travellers. 
Job Description 
Key Responsibilities
Operational Supervision &amp; Quality Assurance:<ul><li>
Ensure all wellness spaces, treatment rooms, and guest touchpoints are prepared, pristine, and aligned with Raffles standards prior to guest arrival.</li><li>
Coordinate the seamless execution of wellness itineraries, spa appointments, and recreational experiences.</li><li>
Monitor readiness of wellness amenities, equipment, and products to ensure consistent quality and presentation.</li><li>
Support the Spa &amp; Wellness team in maintaining operational flow and service efficiency.</li></ul>
Guest Experience &amp; Service Excellence:<ul><li>
Act as the primary point of contact for guests&rsquo; wellness journeys, curating personalized and meaningful experiences.</li><li>
Anticipate guest needs and preferences to deliver bespoke, intuitive, and emotionally engaging service.</li><li>
Conduct wellness consultations to recommend appropriate treatments, fitness activities, and lifestyle experiences.</li><li>
Coordinate in-room wellness experiences, including bath rituals, recovery setups, and relaxation amenities.</li><li>
Ensure every guest interaction reflects refinement, discretion, and attention to detail synonymous with Raffles.</li><li>
Support service recovery by addressing concerns promptly with grace and professionalism.</li></ul>
Team Leadership &amp; Development:<ul><li>
Collaborate closely with spa therapists, fitness trainers, and recreation team members to ensure aligned service delivery.</li><li>
Share guest insights and preferences with the team to enhance personalization and consistency.</li><li>
Participate in daily briefings to stay informed on VIP arrivals, guest profiles, and operational priorities.</li><li>
Support a culture of excellence, collaboration, and continuous improvement.</li></ul>
Coordination &amp; Communication:<ul><li>
Liaise with Butler Service, Front Office, Guest Relations, Housekeeping, and F&amp;B to deliver integrated guest experiences.</li><li>
Coordinate wellness journeys across departments, ensuring seamless transitions and timing.</li><li>
Communicate guest preferences, special requests, and feedback accurately and promptly.</li><li>
Assist in organizing wellness events, private sessions, and bespoke guest experiences.</li></ul>
Commercial &amp; Financial Performance:<ul><li>
Promote and recommend spa treatments, wellness programs, and retail products aligned with guest needs.</li><li>
Support revenue generation through personalized upselling and cross-selling.</li><li>
Ensure accurate recording of guest bookings and services.</li><li>
Contribute to achieving departmental revenue and guest satisfaction targets.</li></ul>
Standards, Safety &amp; Compliance:<ul><li>
Uphold Raffles grooming, hygiene, and presentation standards at all times.</li><li>
Ensure compliance with health, safety, and privacy regulations.</li><li>
Maintain strict confidentiality regarding guest information and preferences.</li><li>
Support sustainability initiatives and wellness practices aligned with brand values.</li></ul> 
Qualifications 
Qualifications &amp; Experience:<ul><li>
Minimum 2&ndash;3 years of experience in luxury hospitality, spa, wellness, or butler service.</li><li>
Experience in a guest-facing, personalized service role is essential.</li><li>
Certification or training in wellness, spa therapies, fitness, or holistic practices is an advantage.</li><li>
Pre-opening experience is a plus.</li></ul>
Skills &amp; Competencies:<ul><li>
Exceptional interpersonal and communication skills.</li><li>
Strong ability to anticipate guest needs and deliver intuitive, personalized service.</li><li>
Knowledge of wellness concepts, treatments, and lifestyle practices.</li><li>
Strong coordination and organizational skills.</li><li>
Ability to work collaboratively across departments.</li><li>
High attention to detail and service quality.</li></ul>
Personal Attributes:<ul><li>
Naturally warm, engaging, and guest-focused personality.</li><li>
Passion for wellness, luxury experiences, and storytelling.</li><li>
Discreet, trustworthy, and emotionally intelligent.</li><li>
Calm, composed, and adaptable in a dynamic environment.</li><li>
Strong sense of ownership and pride in delivering exceptional service.</li></ul> 
Additional Information<ul><li> 
Strong understanding of Raffles service culture and emotional luxury philosophy.</li><li>
Ability to curate holistic, culturally relevant wellness experiences aligned with the Red Sea destination.</li><li>
A proactive and anticipatory approach to guest service, ensuring every moment is meaningful and memorable.</li><li>
Impeccable grooming and personal presentation aligned with ultra-luxury standards.</li><li>
Flexibility to work shifts, including weekends and public holidays.</li></ul></div>

Wellness Curator - Raffles The Red Sea

Towne Park

<div><h1 class="jobSectionHeader">At Towne Park, it&rsquo;s more than a job, you can make an impact.
</h1>A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else&rsquo;s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It&rsquo;s why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
Click here for important notices that may be applicable to you.
For more information about our privacy policy, please click here.
The Guest Service Captain orchestrates the service experience for hotel guests while working alongside coworkers to ensure that the site&rsquo;s service standards are met or exceeded. Under the direction of the Account Manager, the Guest Service Captain has additional duties involving coordination and administration, as well as providing troubleshooting and/or guidance when the manager is not on-site. The Guest Service Captain is not a manager; however, they may handle critical issues and may be required to make judgment calls when expediency is priority. When issues are not urgent, they report information to the manager, provide the facts of the matter and seek instruction for how to proceed.<div>
Job Details 
 
Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate&rsquo;s job-related skills, experience, education or training, and location. The hourly base pay range for this position is $19 per hour. 
 
Work Schedule: The work schedule for this position is Thursday &amp; Friday, 6:00 AM &ndash; 2:00 PM; additional days flexible .
Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company&rsquo;s 401k retirement savings plan.
Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.
Seasonal and temporary roles are not eligible for benefits outlined above.<h1 class="jobSectionHeader">
SUMMARY</h1></div>
The Guest Service Captain orchestrates the service experience for hotel guests while working alongside coworkers to ensure that the site&rsquo;s service standards are met or exceeded. Under the direction of the Account Manager, the Guest Service Captain has additional duties involving coordination and administration, as well as providing troubleshooting and/or guidance when the manager is not on-site. The Guest Service Captain is not a manager; however they may handle critical issues and may be required to make judgment calls when expediency is priority. When issues are not urgent, they report information to the manager, provide the facts of the matter and seek instruction for how to proceed.<div><h1 class="jobSectionHeader">
ESSENTIAL FUNCTIONS</h1></div>
Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.
Descriptive Statement(s) - % of Time<ul><li>
Maintains a pleasant, friendly and professional demeanor with all guests, client staff members and coworkers. Acknowledges and greets guests within 30 seconds of arrival to create favorable first and last impressions. Effectively participates in &ldquo;The Show&rdquo; and delivers &ldquo;Aggressive Hospitality&rdquo; to guests. Addresses guests using the appropriate greeting for the site. - 20%</li><li>
Opens all vehicle and hotel doors for guests. Checks in arriving guests and explains vehicle parking and retrieval procedures. Parks and retrieves vehicles while driving slowly and cautiously. Maintains accuracy and composure while under pressure to effectively handle guest complaints and difficult situations. - 20%</li><li>
Uses proper phone etiquette. Posts up in appropriate areas when not assisting guests or completing other tasks. Conducts an effective room presentation when providing bell services for guests. Assists with the delivery and pick up of items to guest rooms. Assists guests with directions, taxis, reservations and other inquiries. Maintains a detailed knowledge of the client&rsquo;s facility, including outlets, meeting rooms, amenities, main attractions in the area, parking rates, and other pertinent information. - 10%</li><li>
Promotes a teamwork philosophy through leading by example and effective communication skills. Leads the work group in delivering high levels of guest service. Appoints fellow associates to certain routine roles; Assigns coworkers to non-ordinary roles at the direction of the Account Manager. At the direction of the Account Manager, reduces staff during the work shift if business conditions dictate, using an approved method. - 15%</li><li>
Issues claim checks to guests only after receiving vehicle keys and collects vehicle claim checks from all guests prior to issuing keys. Completes ticket information including key tag, guest folio, and location of vehicle, damage surveys and claim check receipt for all vehicles taken into the valet system. Secures all keys on a belt clip or in a locked key box. - 15%</li><li>
Ensures staff are not providing &ldquo;lift&rdquo; services to any hotel or hospital guest, only offering a hand for assistance. Checks wheelchairs for safe operation prior to each use and cleans wheelchairs after each use. Protects guest confidentiality in accordance with HIPPA requirements. Maintains the security of customer financial and identifying information. - 10%</li><li>
Assists the Account Manager as needed to build work schedules and makes calls on behalf of the manager to notify fellow associates of schedule changes or openings. Identifies and collects revenue for all vehicles. Completes accurate cash drop slips and cash drop envelopes. Completes the shift report and other shift paperwork with detail and accuracy. Reconciles revenue and tickets at the end of every shift. - 10%</li></ul>
The total amount of time for all functions of the job - 100%<div><h1 class="jobSectionHeader">
QUALIFICATIONS</h1></div>
Education:
<ul><li>High school diploma or general education degree (GED)</li></ul>
Required Licensure, Certification, etc.:
<ul><li>Must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen</li><li>
Must complete the Wheelchair Safety Training course provided by Towne Park</li></ul>
Work Experience:
<ul><li>Six (6) months related experience and/or training; OR equivalent combination of education and experience</li></ul>
Knowledge:
<ul><li>Must have and maintain a valid driver&rsquo;s license and clean driving record</li></ul>
Skills:
<ul><li>Must be able to drive manual transmission</li><li>
Must be able to speak, read and write Standard English language.</li><li>
Must be able to read and comprehend simple instructions, short correspondence and memos.</li><li>
Must be able to write simple correspondence.</li><li>
Must be able to effectively present information in one-on-one and small group situations to guests, clients and associates</li><li>
Must be able to apply reasoning and understanding to carry out instructions furnished in written, oral, or diagram form.</li><li>
Mathematical Skills</li><li>
Must be able to add and subtract three digit numbers and to multiply and divide with 10&rsquo;s and 100&rsquo;s; must be able to perform these operations using units of American money</li><li>
Must be able to understand 24 hour and military time systems.</li><li>
Must be able to clearly understand rates applicable to time passed.</li></ul><div><h1 class="jobSectionHeader">
SCOPE
</h1></div>Authority to Act:
<ul><li>Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.</li></ul>
Budget Responsibility:
<ul><li>The employee has control over resources available only.</li></ul><div><h1 class="jobSectionHeader">
WORKING CONDITIONS &amp; PHYSICAL DEMANDS 
</h1></div>The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Lifting Requirements
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Working Environment
The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.
Travel
Travel of up to 5% may be required.<div><h1 class="jobSectionHeader">
ACKNOWLEDGEMENT AND ACCEPTANCE</h1></div>
I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.</div>

Part Time Supervisor ($19) Union Station Garage

Monument Staffing

<div>
 
 One of our clients* - a highly-regarded professional services organization - is seeking a polished and service-oriented professional to support front-of-house operations in a dynamic corporate office. This role is ideal for someone who enjoys interacting with people, creating a welcoming environment, and ensuring daily office operations run smoothly.
 
 
 
 
 
 Front Desk &amp; Office Operations
 
 <ul>
 <li>
 Greet employees, visitors, and clients while creating a welcoming office environment
 </li>
 <li>
 Coordinate visitor arrivals and ensure a smooth check-in experience
 </li>
 <li>
 Manage incoming calls and route inquiries appropriately
 </li>
 <li>
 Maintain an organized and professional reception area
 </li>
 <li>
 Support general front desk operations and office flow
 </li>
 </ul>
 
 
 
 
 Guest Experience
 
 <ul>
 <li>
 Help create a comfortable environment for visitors and meeting attendees
 </li>
 <li>
 Provide hospitality support including beverages and guest assistance
 </li>
 <li>
 Partner with workplace operations teams on day-to-day office support
 </li>
 <li>
 Provide coverage across reception areas when needed
 </li>
 </ul>
 
 
 
 
 Why Candidates Love This Role
 
 <ul>
 <li>
 Professional and collaborative corporate office environment
 </li>
 <li>
 Opportunity to interact with employees, leadership, and clients
 </li>
 <li>
 Visible role supporting daily workplace operations
 </li>
 <li>
 Great opportunity for someone who enjoys hospitality in a corporate setting
 </li>
 </ul>
 
 
 
 
 Background That Works Well in This Role
 
 <ul>
 <li>
 Experience in hospitality, customer service, front desk, or office support
 </li>
 <li>
 Strong interpersonal and communication skills
 </li>
 <li>
 Highly organized with strong attention to detail
 </li>
 <li>
 Positive, team-oriented mindset
 </li>
 </ul>
 
 
 
 
 This is a direct-hire, full-time position that includes an amazing benefits package and competitive salary** (commensurate with experience)!
 
 
 
 
 
 
 *This posting is from a staffing firm, but is a
 
 
 
 direct-hire opportunity
 
 
 
 with our client (no temporary/contract employment with the agency). All resume submittals will be kept completely confidential and will not be shared with our client without applicant's approval.*
 
 
 
 
 
 
 
 **Quoted salary range does not guarantee the final salary offer. Offers will be determined by variables such as years of experience, education level, etc.**
 
 
 
 
</div>

Corporate Receptionist

Alfalak Electronic Equipment & Supplies Co.

<div>
 
 
 Job Title:
 
 Volunteer Operations Coordinator
 
 
 
 
 
 Job Overview
 
 
 The Volunteer Operations Coordinator supports the planning, coordination, and execution of volunteer and guest engagement activities. The role focuses on maintaining accurate guest lists, coordinating stakeholder interactions, and ensuring smooth engagement experiences for visitors and participants. This position plays an important role in strengthening relationships with key stakeholders, partners, and distinguished guests by ensuring organized communication, proper coordination, and high standards of hospitality.
 
 
 The coordinator works closely with internal teams and external stakeholders to support events, visits, and engagement initiatives. The role requires strong organizational skills, attention to detail, and the ability to manage sensitive information with discretion.
 
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Maintain and manage guest and stakeholder lists with high accuracy and confidentiality.
 </li>
 <li>
 Coordinate guest invitations, confirmations, and attendance tracking for events and engagements.
 </li>
 <li>
 Support the planning and execution of stakeholder visits, VIP engagements, and official events.
 </li>
 <li>
 Ensure smooth coordination between internal teams and external stakeholders.
 </li>
 <li>
 Maintain organized records and databases related to guests, stakeholders, and engagement activities.
 </li>
 <li>
 Assist in preparing communication materials, reports, and coordination documents.
 </li>
 <li>
 Ensure high-quality guest experience through proper planning and follow-up.
 </li>
 <li>
 Support cross-functional collaboration to ensure alignment across engagement activities.
 </li>
 </ul>
 
 
 
 
 Requirements &amp; Qualifications
 
 
 Education
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Communications, Business Administration, Cultural Management, or a related field.
 </li>
 </ul>
 
 Experience
 
 <ul>
 <li>
 3&ndash;5 years of experience in outreach, stakeholder engagement, PR/communications, or event coordination.
 </li>
 <li>
 Experience working in cross-functional environments with multiple internal and external stakeholders.
 </li>
 <li>
 Experience in cultural, institutional, or non-profit sectors is preferred.
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 <ul>
 <li>
 Strong communication and writing skills in both Arabic and English.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
 </li>
 <li>
 Strong analytical, organizational, and coordination skills.
 </li>
 <li>
 High attention to detail and ability to manage confidential information.
 </li>
 <li>
 Ability to manage multiple tasks and engagements simultaneously.
 </li>
 </ul>
 
 
</div>

Volunteer Operations Coordinator

The Hollywood Roosevelt Hotel

<div>PM-Office Coordinator - The Hollywood Roosevelt
Dating back to the Golden Era and located on the Hollywood Walk of Fame, The Hollywood Roosevelt is an iconic hotel that reflects classic Hollywood in every sense. Built in 1927, the hotel has played host to stars like Marilyn Monroe, Charlie Chaplin, and Clark Gable. Hollywood Roosevelt is a full-service lifestyle hotel providing guests a glimpse at Hollywood's storied past and offering travelers an experience of Hollywood that is authentic to its history and legacy. Experience our modern interpretation of a Hollywood original.
The PM Housekeeping Office Coordinator will effectively support the office needs of the Housekeeping department. The job duties require style and service attributes that are key to creating a positive guest experience.
What You'll Do
As the PM Housekeeping Office Coordinator, you will play a key role in keeping the department running smoothly. You will manage daily staff schedules, track room attendants&rsquo; productivity and overtime, coordinate staffing needs, and prepare daily room assignments. You will log guest requests, lost and found items, and shift information in the Alice system, while maintaining clear communication through radios, emails, and pass-down books. Additionally, you will ensure that all hotel policies, safety procedures, and appearance standards are consistently upheld, supporting both guests and your team.
In this role, you are directly contributing to a positive guest experience and the overall efficiency of the housekeeping department. Your efforts will ensure that rooms are clean and organized, staff is well-coordinated, and guest requests are handled promptly and professionally. By keeping the operation running smoothly, you help create an environment where both guests and employees feel valued, supported, and confident in the quality of service provided.
What We Are Looking For
We are looking for a highly organized, detail-oriented, and proactive individual to join our Housekeeping team as a PM Office Coordinator. The ideal candidate excels in customer service, communicates clearly with both guests and staff, and can efficiently manage multiple tasks in a fast-paced hotel environment. Experience with hotel operations, particularly housekeeping, and familiarity with systems like Alice are preferred. You are someone who can handle unexpected challenges with professionalism, prioritize work effectively, and maintain a polished, professional appearance while fostering a positive team environment.
Why The Hollywood Roosevelt
Join The Hollywood Roosevelt, an iconic Hollywood hotel, where you can grow professionally, be part of a high-performing team, and help create memorable experiences for every guest. Your work matters, and every day brings the chance to contribute to a world-famous, vibrant environment.
Apply now and join the team!</div>

PM Office Coordinator

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