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guest experience expert

Marriott International

<div>Additional Information 
Job Number25191440 
Job CategoryRooms &amp; Guest Services Operations 
LocationAloft Muscat, 396 Ghala, Al Azaiba South, Muscat, Oman, Oman, 130 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Aloft, we aren&rsquo;t your typical hotel&mdash;but we aren&rsquo;t too cool for school either. We&rsquo;re here to be our guests&rsquo; launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they&rsquo;re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We&rsquo;re looking for confident self-expressers who aren&rsquo;t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Experience Expert (Omani Only)

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25191440
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Aloft Muscat, 396 Ghala, Al Azaiba South, Muscat, Oman, Oman, 130VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Aloft, we aren&rsquo;t your typical hotel&mdash;but we aren&rsquo;t too cool for school either. We&rsquo;re here to be our guests&rsquo; launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they&rsquo;re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We&rsquo;re looking for confident self-expressers who aren&rsquo;t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

<div>Additional Information 
Job Number25191440 
Job CategoryRooms &amp; Guest Services Operations 
LocationAloft Muscat, 396 Ghala, Al Azaiba South, Muscat, Oman, Oman, 130 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
<div>
</div>In Marriott International ci impegniamo a essere un datore di lavoro con pari opportunit&agrave;, ad accogliere tutti e a favorire l'accesso alle opportunit&agrave;. Promuoviamo attivamente un ambiente in cui le esperienze pregresse di ogni nostro dipendente vengono valorizzate e celebrate. La nostra pi&ugrave; grande forza risiede nel ricco mix di cultura, talento e competenze dei nostri dipendenti. Ci impegniamo a non discriminare su qualsiasi base protetta, tra cui la disabilit&agrave;, lo status di veterano o altre basi protette dalla legge.
Noi di Aloft non rappresentiamo il tipico hotel, ma non siamo neanche troppo informali. Siamo qui per essere il punto di partenza e di arrivo dei nostri ospiti. Che portino il cane a fare una passeggiata e rientrino per un drink, concludano una giornata di riunioni con i colleghi o si trovino in citt&agrave; per vedere la famiglia, gli amici o la loro band preferita, offriamo ai nostri ospiti un hub dal design moderno e dalla grande personalit&agrave; per connettersi con le persone e con l'area circostante. Cerchiamo persone sicure di s&eacute; che non hanno paura di uscire dagli schemi. Se ti entusiasma la possibilit&agrave; di socializzare, allora Aloft Hotels &egrave; il posto che fa per te. Entrando a far parte di Aloft Hotels ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.</div></div>

Guest Experience Expert

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25191440
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Aloft Muscat, 396 Ghala, Al Azaiba South, Muscat, Oman, Oman, 130VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 In Marriott International ci impegniamo a essere un datore di lavoro con pari opportunit&agrave;, ad accogliere tutti e a favorire l'accesso alle opportunit&agrave;. Promuoviamo attivamente un ambiente in cui le esperienze pregresse di ogni nostro dipendente vengono valorizzate e celebrate. La nostra pi&ugrave; grande forza risiede nel ricco mix di cultura, talento e competenze dei nostri dipendenti. Ci impegniamo a non discriminare su qualsiasi base protetta, tra cui la disabilit&agrave;, lo status di veterano o altre basi protette dalla legge.
 
 
 
 Noi di Aloft non rappresentiamo il tipico hotel, ma non siamo neanche troppo informali. Siamo qui per essere il punto di partenza e di arrivo dei nostri ospiti. Che portino il cane a fare una passeggiata e rientrino per un drink, concludano una giornata di riunioni con i colleghi o si trovino in citt&agrave; per vedere la famiglia, gli amici o la loro band preferita, offriamo ai nostri ospiti un hub dal design moderno e dalla grande personalit&agrave; per connettersi con le persone e con l'area circostante. Cerchiamo persone sicure di s&eacute; che non hanno paura di uscire dagli schemi. Se ti entusiasma la possibilit&agrave; di socializzare, allora Aloft Hotels &egrave; il posto che fa per te. Entrando a far parte di Aloft Hotels ti unirai a un portfolio di brand con Marriott International.
 
 Scegli
 
 un ambiente dove puoi svolgere al meglio il tuo lavoro,
 
 iniziare
 
 il tuo percorso verso i tuoi obiettivi,
 
 entrare a far parte
 
 di un fantastico team globale e
 
 diventare
 
 la versione migliore di te.
</div>

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25186399
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 The St. Regis Al Mouj Muscat Resort, Al Mouj, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Guest Experience Expert/ Front Desk Agent

Alila Hotels

<div>
 
 Organization- Alila Jabal Akhdar
 
 
 
 
 Summary
 
 
 
 
 Job Summary
 
 :
 
 
 The Leisure Concierge Agent is responsible for creating unique, engaging, and personalized leisure experiences for hotel guests. Specializing in astronomy, mountain hiking, via ferrata, and other outdoor adventure activities, the agent will curate tailored itineraries and tours, ensuring guests have safe and enjoyable experiences. This role involves extensive knowledge of local natural attractions, outdoor safety, and the ability to provide exceptional guest service.
 
 
 
 Key Responsibilities
 
 :
 
 
 <ul>
 <li>
 Guest Interaction and Personalized Service:
 </li>
 <li>
 Welcome and engage guests, ensuring a friendly and professional experience from arrival to departure.
 </li>
 <li>
 Understand guest preferences and expectations to tailor astronomy tours, mountain hiking, via ferrata adventures, and other leisure activities accordingly.
 </li>
 <li>
 Provide detailed information about local natural landmarks, trails, stargazing opportunities, and adventure activities.
 </li>
 <li>
 Offer suggestions on the best times and locations for stargazing and other outdoor activities based on weather and seasonal conditions.
 </li>
 <li>
 Tour and Activity Coordination:
 </li>
 <li>
 Plan, organize, and lead astronomy sessions, guided hikes, mountain tours, and via ferrata expeditions.
 </li>
 <li>
 Collaborate with local tour providers, guides, and adventure specialists to ensure a smooth and safe guest experience.
 </li>
 <li>
 Ensure all equipment and gear necessary for activities (e.g., telescopes, hiking gear, helmets) are maintained, properly set up, and available for guest use.
 </li>
 <li>
 Provide thorough safety briefings for all activities, emphasizing proper equipment use and safety procedures.
 </li>
 <li>
 Astronomy and Outdoor Expertise:
 </li>
 <li>
 Stay updated on astronomy events (e.g., meteor showers, eclipses) and communicate upcoming celestial phenomena to guests.
 </li>
 <li>
 Possess expert knowledge of local trails, mountain routes, and via ferrata paths, including difficulty levels and potential risks.
 </li>
 <li>
 Provide educational insights into local geography, and ecosystems during guided tours.
 </li>
 <li>
 Monitor weather conditions to ensure the safety and comfort of guests during outdoor excursions.
 </li>
 <li>
 Guest Safety and Risk Management:
 </li>
 <li>
 Conduct risk assessments for all activities, ensuring adherence to safety standards.
 </li>
 <li>
 Ensure guests are equipped with proper attire and gear for outdoor activities.
 </li>
 <li>
 Respond promptly to any guest concerns or emergencies that arise during activities, coordinating with hotel staff and local emergency services when necessary.
 </li>
 <li>
 Administrative Tasks:
 </li>
 <li>
 Maintain accurate records of guest bookings, activity schedules, and feedback.
 </li>
 <li>
 Handle any special requests, bookings, and follow-up on guest inquiries.
 </li>
 <li>
 Track and manage inventory of equipment and supplies needed for astronomy and outdoor activities.
 </li>
 <li>
 Assist with marketing efforts by promoting leisure activities to guests during check-in and through digital channels.
 
 
 </li>
 </ul>
 
 Qualifications
 
 :
 
 
 <ul>
 <li>
 Previous experience in hospitality, customer service, or tourism, with a focus on outdoor adventure and astronomy.
 </li>
 <li>
 Knowledge of local geography, hiking trails, mountain climbing techniques, and celestial events.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Ability to manage time and coordinate multiple activities effectively.
 </li>
 <li>
 Certification in first aid and CPR, with knowledge of wilderness survival and outdoor safety.
 </li>
 <li>
 Physical fitness and ability to guide strenuous activities such as hiking and climbing.
 
 
 </li>
 </ul>
 This role is ideal for a passionate individual who loves nature, adventure, and the night sky, and who strives to deliver memorable, high-quality experiences for hotel guests.
</div>

Leisure Concierge - Astronomer & Geologist

<div>Additional Information 
Job Number25191927 
Job CategoryRooms &amp; Guest Services Operations 
LocationSheraton Oman Hotel, P.O. Box 3260, Ruwi, Muscat, Oman, Oman, 112 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Arrival Expert

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694 guest experience expert jobs IN Charge Of Housing Jobs In Oman

Guest Experience Expert (Omani Only)

Guest Experience Expert (Omani Only)

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Guest Experience Expert/ Front Desk Agent

Leisure Concierge - Astronomer & Geologist

Guest Arrival Expert