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guest experience expert

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25128218
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Sheraton Mall of the Emirates Hotel Dubai, Sheikh Zayed Road, al Barsha 1, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>
 <div id='job-id'>Job Id: eQiQlYeRTw1h5yweA18mcwhMRy1b1pSRocOtnhGSaPBlUdFK2Z29vSR6MDxhoRN8/4Vi/TeNl8njyg4u0RpY7f8q/keDPnfOJipMxvTQNSNnBJZcPp5BeLc/N6NngZSLhuHnE1udDxw6zZ4HtyjPO2BsVhXB4i1HuqJXhL7HM2xjHET9CDMJGDdraKk5zU1sYZmtWyA5V134YCx8XHRoaog=</div>

Guest Experience Expert

<div>Additional Information 
Job Number25131528 
Job CategoryRooms &amp; Guest Services Operations 
LocationMarriott Hotel Al Jaddaf Dubai, Oud Metha Road, Dubai, United Arab Emirates, United Arab Emirates, 122273 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div> <div id='job-id'>Job Id: aTQwjm1Msh77lR81nvQZRbIcBIPbsxBbUp+E3AnVdYoBcpqvkg7ZoOug26BKPdov0gfvaaT3viWQ/IVSC/O2Zsa4lFYU+eoMqKALetpPrewRjZV3THWWZbWkd80B/acUL7X7jx1VHH6XO4Zwc1Bq3U4xosj44THjxKTQZvQ91NVv6QKpk7it9eNr5ki2/RBvmxuZo4glOeYVqzE=</div>

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25123064
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 The Westin Dubai Mina Seyahi Beach Resort &amp; Marina, Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 شركة ماريوت الدولية هي شركة توفر فرص توظيف متكافئة. نؤمن بتوظيف قوى عاملة متنوعة الخلفيات والحفاظ على ثقافة شاملة تهتم بالأشخاص في المقام الأول. نلتزم بعدم التمييز على أي أساس محمي، مثل الإعاقة وحالة المحاربين القدماء، أو أي أساس آخر يغطيه القانون المعمول
 
 
 
 في ويستن، نحن ملتزمون بتمكين الضيوف من استعادة السيطرة وتعزيز رفاهيتهم عندما يكونون في أمس الحاجة إليها أثناء السفر، مما يضمن قدرتهم على أن يكونوا أفضل نسخة من أنفسهم. لتحقيق مهمة العلامة التجارية المتمثلة في أن تصبح العلامة التجارية الرائدة في مجال العافية في مجال الضيافة، نحتاج إلى شركاء متحمسين ومشاركين لإضفاء الحيوية على البرامج الفريدة للعلامة التجارية. نريد أن يتبنى شركاؤنا ممارسات الرفاهية الخاصة بهم داخل وخارج الممتلكات. أنت المرشح المثالي لويستن إذا كنت متحمسًا؛ أنت نشط وتفخر بكيفية الحفاظ على رفاهيتك؛ أنت متفائل؛ أنت مغامر.
 
 كن
 
 في المكان الذي يمكنك فيه القيام بأفضل أعمالك،
 
 وابدأ
 
 هدفك ،
 
 وانتمي
 
 إلى فريق عالمي مذهل ،
 
 لتصبح
 
 أفضل نسخة منك.
</div>
 <div id='job-id'>Job Id: zPXsxz30Im9CKN1LEDhlfcQj7wb/yVWY1BDmjH1jIYiscOpjYCfGFS9YVvhQtYHVf1WC0sgGFywLInNdicHfeiSmMIu54wsy9Af4o6n5/BMJ+pF5mgf3Z3tXlXREPjduZgQeqk+h+AI2FREohnWFbh20Cwaz9v7zJuR4I2HYUw0IuLVBXKEZRW17wELpV0+FyQrtO2EBQ+QFU+5RQAzgmEs2CJE=</div>

<div>Additional Information 
Job Number25129961 
Job CategoryRooms &amp; Guest Services Operations 
LocationSheraton Dubai Creek Hotel &amp; Towers, Baniyas Street, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div> <div id='job-id'>Job Id: 30HFcmZc+pb3A2tF9EvqfnkHjqR8Yq8jpBBB1zu43I7syTCvHS/6/EI1XoMRFdswn8gbHjq6jDBJvasG9scb/3kwJJNSKj8Gg529lPQMVJ9oMv/19lfUWa19lDkX0u5tk9AM/1N61acxu/hIOK2biNGC10+linRqQjl1aCLgfcIBRaElkozqGEj4bu52AQALdQbCTtt51hY5OiwfYTh+Vrold4zVHGigNXo=</div>

Guest Experience Expert (Arabic Speaker)

<div>Additional Information 
Job Number25128182 
Job CategoryRooms &amp; Guest Services Operations 
LocationAl Maha a Luxury Collection Desert Resort &amp; Spa Dubai, Dubai Desert Conservation Reserve, Dubai, United Arab Emirates, United Arab Emirates, 118887 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
JOB SUMMARY
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Count float at the beginning and end of shift. Balance and drop receipts according to accounting specifications.
SCOPE / BUSINESS CONTEXT
<ul><li>A Full Time position based at Al Maha Desert Resort and Spa, The Luxury Collection.</li>
<li>Number of Direct Reports - 2</li>
<li>Titles of Direct Reports &ndash; 2</li>
</ul>CANDIDATE PROFILE
Experience:
<ul><li>Hotel experience is desirable but not essential</li>
<li>Previous experience working within a similar role in a 5 star environment preferred</li>
</ul>Skills and Knowledge
<ul><li>Strong Communication skills (verbal, listening, writing)</li>
</ul>Education or Certification
<ul><li>Innovative</li>
<li>Pro-active and reliable</li>
<li>Outgoing personality and outstanding guest service skills.</li>
<li>Knowledge of local area, local attractions, entertainment and landmarks</li>
<li>Knowledge of hotel room types, layouts and features</li>
<li>Ability to use Opera, Micros &amp; MARSHA System and other operating systems</li>
<li>Knowledge of Guest Response Tracking Software / GXP</li>
<li>Ability to work collaboratively with hotel service team in providing exceptional customer service excellent telephone etiquette</li>
<li>Strong problem-solving skills</li>
<li>Strong organization and working to deadline skills</li>
<li>Have a complete understanding of the Marriott Reward program</li>
</ul>SPECIFIC DUTIES
The following are specific responsibilities and contributions critical to the successful performance of the position:
<ul><li>Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedure and events.</li>
<li>Have knowledge of hotel rates, package and discounts.</li>
<li>Have knowledge about all guest rooms, features and amenities plus all services offered by the hotel.</li>
<li>Attend the shift briefing, daily 15 minutes training and front office monthly meeting.</li>
<li>To ensure a quick, efficient and friendly check in and departure of all guests. Ensuring that their details are entered onto the computer correctly and efficiently to the Brand Standards.</li>
<li>To arrange and co-ordinate the activities, tours /transfers and special requests of guests and visitors to the resort, ensuring that they have the maximum comfort and convenience for the duration of their visit.</li>
<li>Pass on all the relevant information (including complaints) to the other departments in the</li>
<li>Operation. To ensure that guests receives services in well-coordinated and timely manner, this Includes additional information which may be relevant to developing and upgrading service, guest History records, Management and Sales and Marketing.</li>
<li>Assign rooms, accommodating special requests whenever possible.</li>
<li>Coordinate with Housekeeping to track readiness of rooms for check-in and to report guest concerns.</li>
<li>Review requests for late check-outs and approve according to occupancy.</li>
<li>Operate telephone switchboard station in order to answer telephone calls.</li>
<li>Manage all GXP functionalities and processes and ensure a full usage of the same by all direct reports.</li>
<li>Take room service orders over the phone, answering any questions regarding the menu, inputting order. into appropriate system, up-selling, following method of payment policies, reading back the order to confirm its accuracy and providing expected delivery time.</li>
<li>To understand the correct reservation procedures and to take any reservations if required, Be flexible according to the business needs.</li>
<li>Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date.</li>
<li>Be fully aware of hotel credit policy and procedures and ensure that it&rsquo;s adhered at all time.</li>
<li>Be knowledgeable and promote the Marriott rewards program.</li>
<li>Keep yourself informed with all VIP arrivals.</li>
<li>Be flexible in regard to work schedule.</li>
<li>Strive to represent Marriott in the most professional manner at all times.</li>
<li>Ensure that all guests are communicated with the credit policy and procedures upon check-in.</li>
<li>Take initiative through empowerment to ensure complete guest satisfaction.</li>
<li>Be fully aware of safety and emergency procedures.</li>
<li>Handle mail and messages properly and on confidential basis.</li>
<li>Know how to follow all hospitality guidelines and daily service basics.</li>
<li>Ensure that all guest problems are resolved by using &ldquo;Guest Response Program&rdquo;</li>
<li>Assist a fellow associates in their Job to ensure that all are done on time.</li>
<li>Use your Opera and other systems password with discretion. Log off the terminal when leaving the area.</li>
<li>Have knowledge about the city, the local area and attraction to provide the guests with all requested information.</li>
<li>Report any unusual occurrences or requests to the manager or supervisor on duty.</li>
<li>Be familiar with the AM, PM and night check list to ensure smooth daily operations.</li>
<li>Ability to communicate with all managers, supervisors and fellow associates.</li>
<li>Be aware of the Marriott brand standards and follow the thoroughly.</li>
<li>Ensure that daily banking procedures are followed and performed as per the standards.</li>
<li>Ensure all guests are welcomed, met and greeted, offered welcome drinks and /or cold towels (depending on brand) and escorted to the elevators and/or room according to the Marriott Welcome Experience.</li></ul> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. 
<div>
 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div> <div id='job-id'>Job Id: mwa+PsKsngAG6kYlNXBm3lYBzOQYWzw3VcB5P0R2fGig6O98eyS4T++rK/s2puhcnxp3cQRenTwqFrVHrH9qzsIlP7AuKTd3yzpFpW4b+yeI8P9pY5akobB5rUxU1+bpt1DtYAEiggFGfs+3G9TDwlIVoQxddyYNlKOMABZtsxY/w4De7RyEeL5V+o8gRCU8Yea+tirCk21jdS3HN8cOsPdKeQmUcN7CqtMQ</div>

Guest Experience Expert (Arabic Speaking)

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25117346
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Four Points by Sheraton Bur Dubai, Sheikh Sabah Al-Ahmad Al-Jaber Al-Sabah Street 4C, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>
 <div id='job-id'>Job Id: e69O19X0vlXw2a9T6syoyhnj3ZeTTlH1NrrwaSf0edRv4qMSVdcNwGLqjvDaOeFWvVNPqBCtQ44Zukp2GMtLNnA5JtJJiL0asw9xRTE+jAr+GEzpqQztERxJaE1fhVBOhLKkFmHQ4mZKU5P/Pu+2Oa5lwr8u1pjuLKJ2g/LOiRz3GSEshZbXwvg2WN6w+RowtJXDfykrruE9jCsabs9XhPvO+lgxnnojWNzA5Q7q26F8V1SmExf+vcimgrie0/FSDaB1</div>

Guest Experience Expert - Four Points by Sheraton Bur Dubai

<div>Additional InformationRussian speaker 
Job Number25128250 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Russian speaker is mandatory. 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div> <div id='job-id'>Job Id: eXOerYJoxzcABmDhzKUjfq+xTB+g46PNkP47csbYcygaKuFtTjh7MrkwivTJljUxs17Bwbb8RCXO62TxchjYwv8U45SMa6m/IO9ZXvEefoXtFev8NTDgvEf7vK/ot9Qf+ccBQDvLDTLzXzIW4LHmQQrQiji2Ze9/9qfjUnkJKNd/gAiQT1xdwDDiUvpyw1QoaB6uoMlA3VE=</div>

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Guest Experience Expert (Arabic Speaker)

Guest Experience Expert (Arabic Speaking)

Guest Experience Expert - Four Points by Sheraton Bur Dubai

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