guest house manager

Pearl Diver Capital(DIFC) Limited

Job Purpose:To oversee and manage the daily operations of the household or estate, ensuring smooth functioning, high service standards, and efficient staff performance. The House Head Manager ensures that the residence is well-maintained, organized, and operates to the highest standards of hospitality and discretion. Key Responsibilities:1. Staff Management<ul><li>Supervise, schedule, and train domestic staff (housekeepers, chefs, gardeners, drivers, security, etc.).</li><li>Manage recruitment, onboarding, and performance reviews.</li><li>Ensure teamwork, discipline, and confidentiality among household staff.</li></ul>2. Operations & Administration<ul><li>Manage household budgets, petty cash, and purchasing of supplies.</li><li>Oversee maintenance, repairs, and service contracts (plumbing, electrical, landscaping, etc.).</li><li>Maintain household manuals, inventory records, and maintenance schedules.</li><li>Implement and enforce household policies and procedures.</li></ul>3. Hospitality & Guest Services<ul><li>Plan and oversee events, dinners, and guest stays.</li><li>Coordinate with kitchen and housekeeping for impeccable service delivery.</li><li>Ensure guest rooms and public areas are always presented to standard.</li></ul>4. Property Management<ul><li>Inspect property daily to ensure cleanliness and readiness.</li><li>Liaise with contractors, vendors, and service providers.</li><li>Handle emergencies (security, maintenance, weather-related issues) promptly.</li></ul>6. Security & Confidentiality<ul><li>Coordinate household security measures and systems.</li><li>Protect employer’s privacy and maintain discretion in all matters.</li><li>Skills & Competencies Required:</li><li>Strong leadership and interpersonal skills</li><li>Excellent organization and multitasking ability</li><li>Budgeting and administrative competence</li><li>Discreet, professional demeanor</li><li>Knowledge of high-standard housekeeping, etiquette, and service</li><li>Problem-solving and conflict management skills</li><li>Strong communication (verbal and written)</li><li>IT literacy (scheduling, budgeting, correspondence)</li></ul>

House Head Manager House Manager - (Live in position)

Whitespace Global

Job Description &ndash; House Manager (Palace, Dubai)Position: House Manager Location: Private Palace &ndash; Dubai, UAE Reporting to: Palace Owner / Family OfficeJob Summary:The House Manager is responsible for overseeing the day-to-day operations and maintenance of a private palace residence. The role ensures that all household activities, staff, and services run smoothly and meet the highest standards of hospitality, cleanliness, and discretion.Key Responsibilities:<ul><li>Oversee all aspects of palace operations, including housekeeping, maintenance, laundry, security, gardening, and F&amp;B services.</li><li>Manage a multicultural team of domestic and support staff &mdash; hiring, training, scheduling, and supervising to ensure optimal performance.</li><li>Maintain inventory of household supplies, equipment, and linens; coordinate procurement as required.</li><li>Ensure smooth coordination of formal and informal events, VIP visits, and family gatherings.</li><li>Liaise with external vendors, contractors, and service providers for repairs, renovations, and specialized services.</li><li>Implement and maintain strict hygiene, safety, and confidentiality protocols.</li><li>Manage household budgets, petty cash, and expense reports in coordination with the family office or accountant.</li><li>Oversee the upkeep of palace interiors, furnishings, and d&eacute;cor to maintain luxury standards.</li><li>Coordinate logistics for guests, travel arrangements, and staff transportation when required.</li><li>Act as the main point of contact between the family members and the household team, ensuring needs and preferences are</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per month

House Manager - Private Palace Dubai

McCarthy Stone

<div>House Manager &ndash; Retirement Living 
Location: Waveney Place, estate in Harleston, Norfolk. 
Hours: 30 hours per week (Monday to Friday, all year round)
This is a 6 month FTC 
Salary: &pound;22,557.60 ACTUAL per year plus benefits and bonus
We do not currently offer sponsorship &mdash; applicants must have the right to work in the UK.
Make a Difference Every Day
Are you passionate about delivering exceptional customer service? 
Do you thrive in a role that involves multi-tasking, problem-solving, and event organisation?
McCarthy Stone, the UK&rsquo;s leading retirement living provider, is looking for a House Manager to lead our welcoming estate in Kettering Northamptonshire.
Why Work with McCarthy Stone?
We offer a rewarding role with a range of employee benefits, including:<ul><li>
Group personal pension and life assurance</li><li>
Employee Assistance Programme</li><li>
Flexible working hours</li><li>
Work in beautiful surroundings</li><li>
Generous annual leave (25 days, rising to 28 days) plus bank holidays</li><li>
Access to our employee discounts platform (gift cards, supermarkets, restaurants, and more)</li></ul>
Role Overview &ndash; House Manager
As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents.
Key responsibilities include:<ul><li>
Welcoming new homeowners and helping them settle into their new homes</li><li>
Providing a front-of-house service and engaging warmly with all visitors</li><li>
Being the first point of contact for residents and offering assistance, guidance, or support</li><li>
Managing supplier relationships to ensure smooth day-to-day operations</li><li>
Acting as the face of McCarthy Stone for homeowners&rsquo; families and friends</li><li>
Handling resident concerns with sensitivity, confidentiality, and respect</li><li>
Overseeing estate management, including communal areas, gardens, and grounds</li><li>
Supporting the development of a strong community through organising social events and regular resident meetings</li><li>
Ensuring compliance with all Health and Safety requirements</li></ul>
About You &ndash; What We&rsquo;re Looking For
We&rsquo;re looking for someone who:<ul><li>
Has excellent communication skills and a proactive attitude</li><li>
Has previous experience in a customer-facing or service management role</li><li>
Demonstrates professionalism and a commitment to high-quality service</li><li>
Enjoys variety and takes initiative in a busy environment</li><li>
Can solve problems effectively and remain calm under pressure</li><li>
Is comfortable using Microsoft Word, Outlook, and other basic digital tools</li><li>
Has an awareness of basic Health and Safety (training will be provided)</li><li>
Holds or is willing to obtain first aid qualifications (training provided)</li></ul>
Training &amp; Development
You&rsquo;ll receive full support and professional training through our in-house development programmes, which include:<ul><li>
First Aid certification</li><li>
Dementia Friends training</li><li>
Workplace safety courses</li><li>
Ongoing development and progression support</li></ul>
Apply Now
If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact &mdash; we&rsquo;d love to hear from you.
Applications are reviewed as soon as they&rsquo;re received. We may appoint before the closing date, so early application is encouraged.
Please note: 
McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds. 
We do not currently offer sponsorship &mdash; applicants must have the right to work in the UK.
#LI-GM1
INDHP
As the UK&rsquo;s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of November 2021, McCarthy Stone operates 475 developments across the UK for more than 20,000 people.
We believe in championing the role, wellbeing and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.
We are proud to have been certified as a Great Place to Work 2022 as well as making the Great Place to Work Wellbeing list!</div>

House Manager

Meliora Hospitality

Job Location
 
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 5 to 10 years 
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 Graduate 
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 Hospitality / Medicare / Account Management 
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 restaurant experience 
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 Jobseekers from any country 
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Assistant Restaurant Manager Job Location : Dubai, UAE Key Responsibilities: Support the Restaurant Manager in daily operations, ensuring seamless service and exceptional guest experiences Supervise, train, and motivate the front-of-house team to uphold the highest standards of service Monitor floor operations and guest feedback, proactively resolving any issues to maintain guest satisfaction Assist in managing reservations, guest relations, and VIP service coordination Contribute to achieving financial targets through cost control, upselling strategies, and operational efficiency Maintain compliance with health, safety, and hygiene standards Requirements: Previous experience as an Assistant Restaurant Manager or Supervisor in a fine dining environment (Asian or Cantonese cuisine experience is a plus) Strong leadership, communication, and interpersonal skills Guest-centric mindset with excellent attention to detail and presentation standards Able to inspire and guide a team in a dynamic environment
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Assistant Restaurant Manager

Hilton

<div>Front Of House Manager - Waldorf Astoria Heliopolis
Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.
It's not just a job vacancy, we will help you elevate your career by offering a variety of learning &amp; development programs, career growth &amp; thousands of opportunities all around the world. Take the next step and be the star of your own success story!
What we offer:
Thriving work environment.
Team members' special rates for Hilton hotels worldwide.
Thousand opportunities for career growth and development.
Comprehensive learning &amp; development programs that fits all fields.
Opportunity to give back to the community and have a bigger social impact through Social Responsibility Hilton programs.
Competitive compensation and benefits.
Life insurance.
Medical insurance. 
What will I be doing?
The Front of House Manager is responsible for overseeing all aspects of the Front Office, Personal Concierge, Guest Services, Concierge, PBX and Spa operations in alignment with the hotel&rsquo;s luxury standards and brand promise. The role ensures seamless guest experiences across arrival, stay, and departure touchpoints while driving guest satisfaction, online reputation, and service excellence. A Front of House Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul><li>
Lead the Front Office and Spa teams in delivering exceptional guest service and personalized experiences.</li><li>
Ensure that all guest interactions reflect the hotel&rsquo;s brand values and Forbes service standards.</li><li>
Proactively monitor guest feedback from various channels (TripAdvisor, Booking.com, internal surveys) to maintain top-ranking performance and continuous improvement.</li><li>
Handle service recovery cases, and special requests with professionalism and discretion.</li><li>
Collaborate closely with other departments to ensure seamless communication and service delivery.</li><li>
Oversee daily operations of Front Office (Reception, Concierge, Guest Relations) and Spa operations.</li><li>
Develop and implement operational procedures that optimize efficiency and uphold service quality.</li><li>
Monitor rooms and spa revenue opportunities, ensuring maximization of upselling and cross-selling initiatives.</li><li>
Maintain effective cost control and ensure compliance with brand standards, policies, and local regulations.</li><li>
Lead and support departmental audits, ensuring operational excellence and readiness at all times.</li><li>
Recruit, train, and mentor team members to uphold a culture of excellence and accountability.</li><li>
Conduct regular performance evaluations and provide coaching to enhance service delivery.</li><li>
Keep abreast of Forbes and brand quality audits, ensuring continuous alignment with luxury standards.</li></ul>
What are we looking for?
The Front of House Manager serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Previous experience in a similar role preferably in a luxury hotel setup.</li><li>
Ability to provide exceptional level of Guest service
</li><li>Excellent leadership, interpersonal and communication skills
</li><li>Solid understanding of guest review management and online reputation platforms.</li><li>
Knowledge of Forbes Travel Guide standards highly desirable.</li><li>
Proficiency in hotel systems (Opera, Oracle, or similar) and MS Office.</li><li>
Excellent communication skills in English; additional languages are a plus.</li><li>
Strong problem-solving abilities, resilience under pressure, and an impeccable sense of discretion and professionalism.</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous experience in a luxury hotel setup</li><li>
Prior exposure to Spa operations or wellness management would be an asset. 
 
What will it be like to work for Hilton?</li></ul>
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Front Of House Manager - Waldorf Astoria Heliopolis

Harpers

<div>Harper&rsquo;s is an homage to a well-traveled soul&mdash;a globally-inspired steakhouse that transports you with stunning design, unparalleled service and international influence.
We are seeking an enthusiastic and driven Front of House Manager to join our team. As the Front of House Manager, you will work closely with the General Manager to ensure the smooth operation of the restaurant and provide exceptional guest service.

You will assist in overseeing the day-to-day operations of the restaurant, including managing the staff, ensuring high-quality food and beverage service, and maintaining cleanliness and hygiene standards. Additionally, you will have the opportunity to contribute to the development and implementation of strategies to maximize profitability and enhance overall customer satisfaction. 
This role will report directly to the Restaurant General Manager and oversee daily operations to ensure the delivery of outstanding guest experiences and operational efficiency. Key responsibilities include:<ul><li> 
Leadership: Directing and mentoring a team of service professionals, including training, coaching, and conducting performance evaluations to maintain high standards of performance and morale.</li><li>
Operations: Supervising the setup, service, and breakdown of the restaurant. Ensuring compliance with health, safety, and alcohol awareness regulations.</li><li>
Guest Satisfaction: Interacting with guests, resolving concerns, and ensuring service excellence. Proactively seeking guest feedback to drive continuous improvement.</li><li>
Financial Accountability: Managing labor, inventory, and operational costs. Supporting budgeting, forecasting, and payroll processing.</li><li>
Collaboration: Coordinating with kitchen, beverage, and engineering teams to maintain seamless service.</li><li>
Recruitment and Retention: Playing a key role in hiring, training, and retaining top-tier talent to sustain an exceptional team.</li></ul>

What Are We Looking For?

The ideal candidate will demonstrate the values of: Hospitality, Integrity, Leadership, Teamwork, and Ownership.

Key qualifications include: 
<ul><li>
3+ years of experience in hospitality industry, Food &amp; Beverage area.</li><li>
Strong knowledge of food and beverage service standards, guest relations, and health regulations.</li><li>
Exceptional communication skills, both verbal and written.</li><li>
Ability to lead, motivate, and resolve conflicts within a diverse team.</li><li>
Proficiency in computer systems and basic arithmetic for inventory and payroll management.</li><li>
Valid Tennessee ABC Card and ServSafe Certificates.</li></ul>

Physical Requirements: 
<ul><li>
Ability to stand, walk, and perform physical tasks for extended periods.</li><li>
Ability to lift and carry up to 50 pounds.</li><li>
Ability to work in a moderate noise environment.</li></ul><h3 class="jobSectionHeader"> 
Working at Harpers</h3>
<ul><li>Health insurance</li></ul></div>

Front of House Manager

<div>Concierge Manager
A Concierge Manager/Head Concierge supervises the Concierge Team and sets the department goals to help Team Members to create an exceptional Guest and customer experience. 
 
What will I be doing? 
As a Concierge Manager/Head Concierge, you will supervise the Concierge Team and set the department goals to help Team Members to create an exceptional Guest and customer experience. A Concierge Manager/Head Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Supervise daily Concierge operations</li>
<li>Set Departmental objectives, work schedules, budgets, policies and procedures</li>
<li>Monitor the appearance, standards and performance of the Concierge Team Members with an emphasis on training and teamwork</li>
<li>Ensure Team Members have current knowledge of hotel products, services, pricing and policies as well as a good knowledge of the local area</li>
<li>Maximise Sales revenues through up-selling and marketing programmes</li>
<li>Monitor Guest satisfaction reports and implement actions to improve results</li>
<li>Maintain good communication and working relationships with all hotel areas</li>
<li>Project a professional manner with an emphasis on hospitality and Guest service</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Attend Front of House/Hotel meetings, as required</li>
</ul>What are we looking for? 
Concierge Manager/Head Concierges serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>A degree or diploma in Hotel Management or equivalent</li>
<li>Front Office supervisory experience in the hotel, leisure or retail sector</li>
<li>Possess strong commercial awareness and Sales capabilities</li>
<li>Excellent leadership skills, inter-personal and communication skills</li>
<li>A passion for delivering exceptional levels of guest service</li>
<li>Excellent grooming standards</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous experience working as a Concierge Supervisor or Head Concierge in a hotel environment</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Concierge Manager

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