receptionist

guest experience expert Jobs in Kuwait City

guest experience expert

spa receptionist - arabic speaker Jobs in Kuwait City

spa receptionist - arabic speaker

female sales & receptionist- arabs only Jobs in Kuwait City

female sales & receptionist- arabs only

guest relation officer (female) Jobs in Kuwait City

guest relation officer (female)

guest relation officer female

Grand Hyatt Kuwait City

<div><div>Summary<div>
As a Guest Relation Officer, you will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. 


The Guest Relation Officer is responsible to assist in the smooth and efficient running of the Guest Relations Department within the Rooms Division</div></div><div> 
Qualifications<div>
The potential candidate must ideally have:
<ul>
<li>A relevant degree or diploma in Hospitality or Tourism management.</li>
<li>Minimum 2 years' work experience hotel operations.</li>
<li>Good problem solving, administrative and interpersonal skills are a must.</li>
<li>Arabic language skills is a must</li></ul></div></div></div>

GUEST RELATION OFFICER (FEMALE)

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25180415
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Courtyard by Marriott Kuwait City, Al Shuhada Street, Kuwait City, Kuwait, Kuwait, 15463VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Job Summary
 
 
 
 To assists our guests efficiently, courteously, and professionally in all Airport functions. Collect the visas for the expected arrivals from the Concierge. Ensure the visas are handed to the Immigration Counter in time for the arrival of the guests. In case the guest has no visa, ensure &ldquo;Sponsoring Letter&rdquo; is handed to the Immigration Counter
 
 
 Maintain safety by adhering to all safety policies, being responsible to report all accidents immediately. Support all safety programs. Proceed with caution when walking on slippery floors and in congested areas. Ensure that proper safety instructions are given before operating any equipment.
 
 
 
 Business Results
 
 
 
 Balanced Scorecard Results: Supports strategies and conducts activities to drive and continually improve financial results, guest satisfaction, and human capital index and market share.
 
 
 <ul>
 <li>
 Operations: Works with other department managers and associates to execute the daily activities of the Loss Prevention department. Focuses on meeting or exceeding department goals and ensures compliance with Marriott Operating Standards to maintain brand integrity.
 </li>
 <li>
 Guest Satisfaction: Associates strive to meet or exceed customer expectations. Helps build customer loyalty through product and or service excellence.
 </li>
 <li>
 Human Resources: Develops self and team colleagues to deliver excellent products and services. Sustains a work environment that focuses on fair and equitable treatment and satisfaction to enable business success.
 </li>
 <li>
 Financial Management: Participates in managing company assets and guest belonging
 
 
 </li>
 </ul>
 
 JOB REQUIREMENTS:
 
 
 
 <ul>
 <li>
 Handle all duties according to hotel policies, procedures, internal rules and standards.
 </li>
 <li>
 Responsible to handle all guest requests and to solve any guest complaints.
 </li>
 <li>
 Check the transportation list for arrivals and departures (at least hourly)
 </li>
 <li>
 Give a warm welcome with a smile to the guests and address them by their name.
 </li>
 <li>
 All expired visas not collected by the guest due to no show or cancellations should be returned immediately to the Visa office.
 </li>
 <li>
 Escort the guest to the car and introduce the guest to the driver by name.
 </li>
 <li>
 Make a note of who sits where in the car, and pass this information to the Concierge
 </li>
 <li>
 Coordinate all transportation requests through the concierge/guest relation of the hotels
 </li>
 <li>
 Inform the Manager on duty or Front Office Manager of eventual flight delays or cancellations
 </li>
 <li>
 Must keep himself updated with all hotel information in order to attract potential guests.
 </li>
 <li>
 Know the Marriott culture and act as an ambassador of Marriott
 </li>
 <li>
 Collect the baggage for the guest and bring it to the hotel
 </li>
 <li>
 Follow up with the lost luggage department at the airport to see if the luggage has arrived. Keep concierge informed.
 </li>
 <li>
 Collect passport, ticket and luggage from the guest or from reception, do the pre check in at the airport and then return the passport and the ticket to the guest.
 </li>
 <li>
 Build up good relationship with the Airport Officials and Airline Officers, be an ambassador of Marriott.
 </li>
 <li>
 Maintain cleanliness and tidiness of the Airport desk according to the Marriot Brand Standard
 </li>
 <li>
 Know the hotel very well in order to be able to satisfy any guest request and ensuring we sell the company. Know the restaurants and what they offer. Know all the hotel facilities.
 </li>
 <li>
 Communicate all the operation information with all colleagues. Be active in the daily briefing.
 </li>
 <li>
 Use the 15/5 rule and LEARN process and techniques in order to minimize the problem experience of our guests and increase the guest satisfaction overall.
 </li>
 <li>
 Handle complaints efficiently in the airport, use the LEARN process in order to ensure guest satisfaction. Fill in a guest response form for each guest comment and hand it over to the Front Office by the end of shift.
 </li>
 <li>
 Each associate is expected to carry out, within their capability, all reasonable requests by management.
 
 
 </li>
 </ul>
 
 Human Resources
 
 
 
 <ul>
 <li>
 Establishes and maintains open, collaborative relationships with all associates and ensures associates do the same within the team.
 </li>
 <li>
 Celebrates successes and publicly recognizes the contributions of team members; ensures associate recognition is taking place on all shifts. Participates in an on-going associate recognition program.
 
 
 </li>
 </ul>
 
 Other
 
 
 
 <ul>
 <li>
 Performs other duties as assigned to meet business needs.
 </li>
 <li>
 Completes any reasonable job request by your immediate supervisor/manager
 
 
 </li>
 </ul>
 I have read and understood the above terms of my job description.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Courtyard, we&rsquo;re passionate about better serving the needs of travelers everywhere. It&rsquo;s what inspired us to create the first hotel designed specifically for business travelers, and it&rsquo;s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We&rsquo;re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve &ndash; all while having fun.
 
 
 In joining Courtyard, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Airport Representative (Arabic Speaker)

<div>Additional Information 
Job Number25180415 
Job CategoryRooms &amp; Guest Services Operations 
LocationCourtyard by Marriott Kuwait City, Al Shuhada Street, Kuwait City, Kuwait, Kuwait, 15463 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time.
<div><div>Job Summary
</div>To assists our guests efficiently, courteously, and professionally in all Airport functions. Collect the visas for the expected arrivals from the Concierge. Ensure the visas are handed to the Immigration Counter in time for the arrival of the guests. In case the guest has no visa, ensure &ldquo;Sponsoring Letter&rdquo; is handed to the Immigration Counter
Maintain safety by adhering to all safety policies, being responsible to report all accidents immediately. Support all safety programs. Proceed with caution when walking on slippery floors and in congested areas. Ensure that proper safety instructions are given before operating any equipment.
Business Results
Balanced Scorecard Results: Supports strategies and conducts activities to drive and continually improve financial results, guest satisfaction, and human capital index and market share.
</div><div><ul><li>Operations: Works with other department managers and associates to execute the daily activities of the Loss Prevention department. Focuses on meeting or exceeding department goals and ensures compliance with Marriott Operating Standards to maintain brand integrity.</li>
<li>Guest Satisfaction: Associates strive to meet or exceed customer expectations. Helps build customer loyalty through product and or service excellence.</li>
<li>Human Resources: Develops self and team colleagues to deliver excellent products and services. Sustains a work environment that focuses on fair and equitable treatment and satisfaction to enable business success.</li>
<li>Financial Management: Participates in managing company assets and guest belonging</li>
</ul></div>JOB REQUIREMENTS:
 <ul><li>Handle all duties according to hotel policies, procedures, internal rules and standards.</li>
<li>Responsible to handle all guest requests and to solve any guest complaints.</li>
<li>Check the transportation list for arrivals and departures (at least hourly)</li>
<li>Give a warm welcome with a smile to the guests and address them by their name.</li>
<li>All expired visas not collected by the guest due to no show or cancellations should be returned immediately to the Visa office.</li>
<li>Escort the guest to the car and introduce the guest to the driver by name.</li>
<li>Make a note of who sits where in the car, and pass this information to the Concierge</li>
<li>Coordinate all transportation requests through the concierge/guest relation of the hotels</li>
<li>Inform the Manager on duty or Front Office Manager of eventual flight delays or cancellations</li>
<li>Must keep himself updated with all hotel information in order to attract potential guests.</li>
<li>Know the Marriott culture and act as an ambassador of Marriott</li>
<li>Collect the baggage for the guest and bring it to the hotel</li>
<li>Follow up with the lost luggage department at the airport to see if the luggage has arrived. Keep concierge informed.</li>
<li>Collect passport, ticket and luggage from the guest or from reception, do the pre check in at the airport and then return the passport and the ticket to the guest.</li>
<li>Build up good relationship with the Airport Officials and Airline Officers, be an ambassador of Marriott.</li>
<li>Maintain cleanliness and tidiness of the Airport desk according to the Marriot Brand Standard</li>
<li>Know the hotel very well in order to be able to satisfy any guest request and ensuring we sell the company. Know the restaurants and what they offer. Know all the hotel facilities.</li>
<li>Communicate all the operation information with all colleagues. Be active in the daily briefing.</li>
<li>Use the 15/5 rule and LEARN process and techniques in order to minimize the problem experience of our guests and increase the guest satisfaction overall.</li>
<li>Handle complaints efficiently in the airport, use the LEARN process in order to ensure guest satisfaction. Fill in a guest response form for each guest comment and hand it over to the Front Office by the end of shift.</li>
<li>Each associate is expected to carry out, within their capability, all reasonable requests by management.</li>
</ul>Human Resources
<ul><li>Establishes and maintains open, collaborative relationships with all associates and ensures associates do the same within the team.</li>
<li>Celebrates successes and publicly recognizes the contributions of team members; ensures associate recognition is taking place on all shifts. Participates in an on-going associate recognition program.</li>
</ul>Other
<ul><li>Performs other duties as assigned to meet business needs.</li>
<li>Completes any reasonable job request by your immediate supervisor/manager</li></ul> 
I have read and understood the above terms of my job description. 
 
 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Courtyard, we&rsquo;re passionate about better serving the needs of travelers everywhere. It&rsquo;s what inspired us to create the first hotel designed specifically for business travelers, and it&rsquo;s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We&rsquo;re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve &ndash; all while having fun. 
 
 
<div>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A resort-like sanctuary in Kuwait&rsquo;s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder &ndash; the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating &ndash; you&rsquo;ll find soaring rooftop restaurants, leisure facilities and the city&rsquo;s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city&rsquo;s malls and souks within a few minutes&rsquo; drive, you can experience all the spoils of the city without spoiling your precious relaxation time.
What You Will Do
<ul><li>Supervise and oversee daily operations of the Lobby Lounge, ensuring all guests receive service in line with Four Seasons standards of excellence.
</li><li>Conduct opening procedures including unlocking cabinets, setting up amenities, and organizing service areas for smooth operations.
</li><li>Carry out closing procedures at the end of each shift, ensuring all reports and checklists are accurately completed.
</li><li>Schedule and supervise the team, monitor performance, and manage payroll records in accordance with budgeted guidelines.
</li><li>Utilize the hotel&rsquo;s POS system to process sales, print and close checks, and generate end-of-day revenue reports.
</li><li>Ensure adequate supply levels by ordering and maintaining stock for daily operations.
</li><li>Coach, guide, and train the team on service standards, product knowledge, and guest engagement to consistently deliver memorable experiences.
</li></ul>What You Bring
<ul><li>Minimum of 3 years of experience in a similar supervisory role within a luxury five-star hotel or high-end lobby lounge in the Middle East.
</li><li>Fluent in English and Arabic, both spoken and written.
</li><li>Strong leadership, organizational, and time management skills.
</li><li>Ability to multitask, remain calm under pressure, and prioritize effectively in a fast-paced environment.
</li><li>Female candidates are highly preferred due to the nature of the role.
</li></ul>What You Will Get
<ul><li>Full board single living accommodation in a high-quality, well-resourced residence with complimentary Wi-Fi.
</li><li>Complimentary stays at Four Seasons Hotels &amp; Resorts worldwide.
</li><li>Regular social and sporting events to foster engagement and wellbeing.
</li><li>Paid home leave tickets and comprehensive employee benefits.
</li><li>Free transportation to and from work, complete with Wi-Fi connectivity.
</li></ul>Work Authorization
The hotel will apply for the necessary work authorization for the successful candidate.</div>

Food and Beverage Supervisor - Al Soor Lounge

Rayan Gate

Immediate Hiring ( Inside Kuwait Only )Female ( Sale's &amp; Receptionist ) for female Health ClubEmployment Type : Full TimeQualifications / Requirements- Arab Nationals- High school diploma/ general education degree (GED)- Proficient in Microsoft Office- Strong communication skills- Multi-tasking and prioritizing tasks without guidance- Relevant experience from 2-3 years- &#8288;Who can join immediatelyInterested candidates, please send your updated CV to : 6222 1159Job Types: Full-time, Permanent

Female Sales & Receptionist- Arabs Only

Alghanim Industries

<div>
 Job description:
 
 
 
 
 Job Summary
 
 
 
 Jump start your career in building a path in the Marketing Domain. The job holder will be developing and implementing the marketing plan for the Automotive Business of Alghanim Industries.
 
 
 
 Job Responsibilities
 
 
 <ul>
 <li>
 Develop and implement the marketing plan.
 </li>
 <li>
 Plan and oversee the development and execution of all marketing communication initiatives and advertising activities.
 </li>
 <li>
 Develop sales promotion and merchandising strategies to ensure maximum market penetration.
 </li>
 <li>
 Develop and implement systems to monitor competitive market position in relation to own product lines, including pricing, product features and sales strategy.
 </li>
 <li>
 Is responsible for showroom display and merchandising.
 </li>
 <li>
 Plan and conduct market research.
 </li>
 </ul>
 
 
 Education
 
 
 
 Bachelors of Marketing
 
</div>

Alghanim Academy - Marketing Executive, Automotive (Full-time opportunity)

Studio Photokina

We're looking for a female professional photographer to join our team in Kuwait. The role includes product, portrait, and social media photography, along with basic editing.Responsibiltes:capture high quality photos<ul><li>(indoor and outdoor)</li><li>Edit and retouch images</li><li>Prepare lighting, equipment , and backgrounds</li><li>Deliver final photos on time</li></ul>Requirments <ul><li>Female photograper ( project requirment)</li><li>experience with DSLR/Mirroless cameras</li><li>Good editing skills (lightroom/photoshop)</li><li>Creativity, Proessionalism, and reliability</li></ul>Location: Kuwait, Hawaly Salary to be discussed Job Type: Full-timePay: From KD250.000 per month

Photograper ( Female professional)

Explore 89+ Guest relation officer female in Kuwait City this December. Find roles across top companies and apply now to boost your career.

89 guest relation officer female jobs IN Kuwait City

GUEST RELATION OFFICER (FEMALE)

Airport Representative (Arabic Speaker)

Airport Representative (Arabic Speaker)

Food and Beverage Supervisor - Al Soor Lounge

Female Sales & Receptionist- Arabs Only

Alghanim Academy - Marketing Executive, Automotive (Full-time opportunity)

Photograper ( Female professional)