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club floor agent

guest relation officer female

Grand Hyatt

<div>
 
 Organization- Grand Hyatt Kuwait City
 
 
 
 
 Summary
 
 
 
 As a Guest Relation Officer, you will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
 
 
 The Guest Relation Officer is responsible to assist in the smooth and efficient running of the Guest Relations Department within the Rooms Division
 
 
 
 Qualifications
 
 
 
 The potential candidate must ideally have:
 
 
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 A relevant degree or diploma in Hospitality or Tourism management.
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 Minimum 2 years' work experience hotel operations.
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 Good problem solving, administrative and interpersonal skills are a must.
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 Arabic language skills is a must
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 </ul>
</div>

Guest Relation Officer (Female)

Kharafi Global

We Are Hiring: Female Barista (Local Hire)Kharafi Global is looking for a passionate and skilled Female Barista to join our team in Kuwait. If you have a knack for crafting the perfect cup of coffee and delivering exceptional guest experiences, we want to hear from you.Job OverviewAs a Barista, you will be the face of our coffee service, responsible for preparing high-quality beverages while maintaining a friendly and professional atmosphere.Requirements<ul><li>Experience: Previous experience as a barista is preferred.</li><li>Skills: Strong customer service skills and the ability to work in a fast-paced environment.</li><li>Teamwork: Must be friendly, reliable, and team-oriented.</li><li>Hiring Status: Local hire only.</li><li>Availability: Candidates who are ready to join immediately are preferred.</li></ul>Details<ul><li>Location: Kuwait.</li><li>Salary: Negotiable based on experience.</li></ul>Work Location: In person

Barista

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A resort-like sanctuary in Kuwait&rsquo;s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder &ndash; the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating &ndash; you&rsquo;ll find soaring rooftop restaurants, leisure facilities and the city&rsquo;s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city&rsquo;s malls and souks within a few minutes&rsquo; drive, you can experience all the spoils of the city without spoiling your precious relaxation time.
What You Will Do
<ul><li>Create and manage team schedules while maintaining service excellence within budgeted labor costs.
</li><li>Supervise banquet setups and services, ensuring top-tier guest experiences at every event.
</li><li>Maintain cleanliness, organization, and proper maintenance of banquet spaces and equipment.
</li><li>Oversee VIP and cost-sensitive functions, ensuring exceptional execution.
</li><li>Coordinate with Catering, Stewarding, Culinary, Housekeeping, and external vendors (e.g. AV, florists, shisha services) for seamless event delivery.
</li><li>Conduct shift briefings and monthly meetings to ensure clear communication and team alignment.
</li><li>Support food &amp; beverage service and assist in maintaining operational readiness.
</li><li>Ensure guest satisfaction through proactive communication, especially during live events.
</li><li>Handle banquet billing, ensure proper documentation, and support administrative follow-up.
</li><li>Champion safety, hygiene, and emergency procedures in all banquet operations.
</li></ul>What You Will Bring
<ul><li>Minimum 2&ndash;3 years of banquet or F&amp;B supervisory experience in a luxury hotel setting
</li><li>Excellent communication skills in both English and Arabic
</li><li>Strong leadership, problem-solving, and interpersonal skills
</li><li>Female candidates are preferred due to the nature of the role
</li><li>Flexible and calm under pressure, with a passion for hospitality
</li></ul>What We Offer:
<ul><li>Full board single accommodation in a well-equipped, high-quality staff compound
</li><li>Complimentary Discovery Nights at Four Seasons Hotels worldwide
</li><li>Regular social and sports activities
</li><li>Paid home leave tickets
</li><li>High-quality meals daily
</li><li>Complimentary transportation to and from work
</li><li>High-speed Wi-Fi in accommodation and staff buses
</li></ul>Work Authorization
Hotel will apply for the Kuwait work authorization for the successful candidate.
We look forward to receiving your application!</div>

Banquet Supervisor - Female Arabic Speaker

Closet Hawally

<ul><li>Act as a personal Assistant for the Director/President.</li><li>Manage agendas/appointments etc. for the upper management.</li><li>Maintain a petty cash record.</li><li>Scheduling of work time, procedures and assignments to staff and other office volunteer workers.</li><li>Payroll preparation and salaries disbursement.</li><li>Maintain ERP Database of the company.</li><li>Act as point of contact to third party service providers etc.</li><li>Enter expenses in google drive, Odoo and Xero.</li><li>Only female</li></ul>Work Location: In person

HR & Admin

IHG Hotels & Resorts

<div><ul><li>Greet and welcome all guests at all times with a warm, friendly, and professional demeanor, using guest names at every opportunity to foster a personal connection.</li><li>Deliver highly personalized and attentive service, ensuring Club Lounge guests feel recognized and valued throughout their stay.</li><li>Be fully informed of all daily arrivals to the Club Lounge, including regular guests, Club Floor guests, ICA guests, and VIPs.</li><li>Review communication logbooks and staff notice boards at the beginning of each shift to stay updated on important information and guest details.</li><li>Answer the telephone promptly and professionally using your name and department, providing courteous and efficient service.</li><li>Manage check-in and check-out procedures within the Club Lounge, including handling guest identification, issuing room keys, and managing safety deposit boxes with discretion.</li><li>Anticipate and respond to guest needs, recording and acting upon guest preferences, and efficiently handling messages, requests, questions, and concerns.</li><li>Serve as a trusted point of contact for all Club Lounge guests, assisting with anything from billing issues to providing local recommendations, while escalating matters to management when necessary.</li><li>Adhere to hotel safety and security procedures at all times, report any incidents, and wear protective equipment as required.</li><li>Maintain a polished appearance and professional conduct at all times, acting as a true ambassador of the hotel brand.</li><li>Stay fully informed about daily hotel events, lounge offerings, and local activities to proactively engage with and assist guests.</li><li>Support fellow colleagues and departments with ad-hoc duties, showing flexibility and teamwork, especially during busy periods.</li></ul>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Club Floor Agent

<div>
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 Lead daily restaurant operations and ensure high service standards in line with hotel procedures and brand requirements.
 </li>
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 </li>
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 Represent the outlet in daily F&amp;B meetings and other operational meetings as required.
 </li>
 <li>
 </li>
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 Conduct daily team briefings to review service standards, guest feedback, promotions, and operational updates.
 </li>
 <li>
 </li>
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 Prepare staff schedules based on forecasts, business levels, and special events.
 </li>
 <li>
 </li>
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 Monitor staff attendance, performance, grooming, and conduct regular evaluations.
 </li>
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 </li>
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 Ensure all team members comply with InterContinental grooming and service standards.
 </li>
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 </li>
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 Oversee sanitation, hygiene, and cleanliness in coordination with Housekeeping and Stewarding.
 </li>
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 </li>
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 Ensure service stations, bar areas, and operating equipment are properly maintained and stocked at par levels.
 </li>
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 </li>
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 Control beverage, cigar, and cigarette stocks in line with hotel procedures.
 </li>
 <li>
 </li>
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 Monitor casual labor and overtime to ensure labor costs remain within the approved budget.
 </li>
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 </li>
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 Maintain strong guest engagement by welcoming, seating, and thanking guests upon departure.
 </li>
 <li>
 </li>
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 Handle guest feedback and complaints professionally and implement corrective actions when necessary.
 </li>
 <li>
 </li>
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 Maintain updated records of regular and VIP guest preferences to enhance personalized service.
 </li>
 <li>
 </li>
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 Promote upselling initiatives to maximize revenue and achieve sales targets.
 </li>
 <li>
 </li>
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 Support and organize outlet promotions and marketing activities to drive business.
 </li>
 <li>
 </li>
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 Monitor competitor outlets and provide market feedback reports.
 </li>
 <li>
 </li>
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 Ensure compliance with licensing laws and regulations related to alcohol service.
 </li>
 <li>
 </li>
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 Maintain accurate department records, booking procedures, and table plans.
 </li>
 <li>
 </li>
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 Delegate responsibilities effectively to ensure smooth operations during all service periods.
 </li>
 <li>
 </li>
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 Foster a positive work environment that promotes team morale, motivation, and efficiency.
 </li>
 <li>
 </li>
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 Maintain confidentiality of business and guest information.
 </li>
 <li>
 </li>
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 Ensure full compliance with health, safety, and FLS policies, including proper use of safety equipment and reporting of hazards or incidents.
 </li>
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 Perform any other duties as assigned by senior management.
 
 
 </li>
 </ul>
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Restaurant General Manager

<div><ul><li>&middot; Lead daily restaurant operations and ensure high service standards in line with hotel procedures and brand requirements.</li><li>&middot; Represent the outlet in daily F&amp;B meetings and other operational meetings as required.</li><li>&middot; Conduct daily team briefings to review service standards, guest feedback, promotions, and operational updates.</li><li>&middot; Prepare staff schedules based on forecasts, business levels, and special events.</li><li>&middot; Monitor staff attendance, performance, grooming, and conduct regular evaluations.</li><li>&middot; Ensure all team members comply with InterContinental grooming and service standards.</li><li>&middot; Oversee sanitation, hygiene, and cleanliness in coordination with Housekeeping and Stewarding.</li><li>&middot; Ensure service stations, bar areas, and operating equipment are properly maintained and stocked at par levels.</li><li>&middot; Control beverage, cigar, and cigarette stocks in line with hotel procedures.</li><li>&middot; Monitor casual labor and overtime to ensure labor costs remain within the approved budget.</li><li>&middot; Maintain strong guest engagement by welcoming, seating, and thanking guests upon departure.</li><li>&middot; Handle guest feedback and complaints professionally and implement corrective actions when necessary.</li><li>&middot; Maintain updated records of regular and VIP guest preferences to enhance personalized service.</li><li>&middot; Promote upselling initiatives to maximize revenue and achieve sales targets.</li><li>&middot; Support and organize outlet promotions and marketing activities to drive business.</li></ul>
&bull;&middot; Monitor competitor outlets and provide market feedback reports.<ul><li>&middot; Ensure compliance with licensing laws and regulations related to alcohol service.</li><li>&middot; Maintain accurate department records, booking procedures, and table plans.</li><li>&middot; Delegate responsibilities effectively to ensure smooth operations during all service periods.</li><li>&middot; Foster a positive work environment that promotes team morale, motivation, and efficiency.</li><li>&middot; Maintain confidentiality of business and guest information.</li><li>&middot; Ensure full compliance with health, safety, and FLS policies, including proper use of safety equipment and reporting of hazards or incidents.</li><li>&middot; Perform any other duties as assigned by senior management.</li></ul>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Restaurant Manager

Explore 45+ Guest relation officer female in Kuwait City this May. Find roles across top companies and apply now to boost your career.