guest relation officer

Galadari Brothers

<div>Key Responsibilities:
Galadari Motors is currently seeking a well-presented, customer-focused Guest Relation Officer to deliver a premium front-desk experience at our showrooms in Sharjah and Fujairah. 
 
<ul><li>Personalized Guest Experience: To provide personalized and exceptional experience for each guest. Go the extra mile to understand guests' preferences, anticipate their needs, and ensure a tailored experience, creating a lasting impression.
</li><li>Problem Resolution and Complaint Management: To handle escalated guest issues, complaints, and challenging situations and to address and resolve conflicts, find suitable solutions, and ensure guest satisfaction. Act as mediators and problem-solvers, working closely with other departments to deliver prompt resolutions.
</li><li>VIP and Special Guest Services: Take charge of catering to VIPs, high-profile guests, and those with special requests or requirements, arrange personalized services, with a high level of professionalism, discretion, and attention to detail.
</li><li>Relationship Building and Loyalty Programs: Actively promote loyalty programs, offer exclusive benefits, and collect feedback to enhance future experiences, thus increasing guest satisfaction and fostering brand loyalty.
</li><li>Play a crucial role in fostering guest loyalty and building long-term relationships. Engage with guests on a deeper level, developing rapport, and ensuring their needs are met consistently.
</li><li>Event Planning and Coordination: Assist in planning and coordinating special events, conferences, and meetings. Work closely with event organizers, clients, and various departments to ensure seamless execution.
</li>Any relevant ad-hoc duties and/or relevant special projects may be assigned by the Management. 
<li>
</li></ul> 
Knowledge Skills and Experience:
<ul><li>Graduate preferably in business management.
</li><li>2-3 years of experience in Reception duties or Front desk, Automotive industry experience would be an added advantage.
</li><li>Excellent communication skills.
</li><li>Proactive, hardworking, goal orientated and motivated approach.
</li><li>Fluency in English communication/Arabic Language is an added advantage.
</li><li>Good team player, experienced in a professional, high pressure, working environment.
</li><li>Excellent business relationship management skills.
</li><li>Must have positive, enthusiastic and friendly attitude.
</li><li>Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point).</li></ul></div> <div></div> <div></div>

Guest Relation Officer

Sofitel

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
As a Guest Relation Officer at Sofitel Bahrain, you will be the face of our hotel, ensuring that every guest feels warmly welcomed and valued from the moment they arrive. You will be responsible for delivering personalized service, handling guest inquiries and requests, and resolving any issues to guarantee a seamless and delightful stay.
Key Responsibilities<ul><li>
Greet and welcome guests with genuine hospitality and professionalism.</li><li>
Assist guests with check-in and check-out processes efficiently.</li><li>
Manage guest requests, complaints, and feedback promptly and courteously.</li><li>
Provide information about hotel services, facilities, and local attractions.</li><li>
Coordinate with various hotel departments to ensure guest satisfaction.</li><li>
Maintain guest records and follow up on guest concerns to enhance service quality.</li><li>
Build strong relationships with guests to encourage repeat visits and positive reviews.</li></ul> 
Qualifications<ul><li> 
Previous experience in a similar guest relations or customer service role within the hospitality industry is preferred.</li><li>
Excellent communication and interpersonal skills in English; Arabic language skills are a plus.</li><li>
Strong problem-solving skills and the ability to handle difficult situations calmly.</li><li>
Friendly, approachable, and professional demeanor.</li><li>
Ability to work flexible hours, including weekends and holidays.</li><li>
Familiarity with hotel management software is an advantage.</li></ul> 
Additional Information 
Your team and working environment:<ul><li>
Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is 5 star Luxury Hotel with 262 Luxury Rooms &amp; Suites Including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurant &amp; 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC) 
https://careers.accor.com/</li></ul>
Our commitment to Diversity &amp; Inclusion:<ul><li>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</li></ul></div>

Aspire Global Human Resources

Guest relation Officer (preferably Arabic speaker)&ensp;Single hiring status<ul><li>&ensp;&ensp;&ensp;Shared room in a shared Apartment</li><li>&ensp;&ensp;&ensp;Monthly salary bracket from 2,000 - 2,500 Qatar Riyal</li><li>&ensp;&ensp;&ensp;Every 2 years air ticket</li></ul>Please mail your applicaiton to connect@aspireglobal-hr.comJob Type: Full-timePay: QAR2,000.00 - QAR2,500.00 per month

Guest relation Officer (preferably Arabic speaker)

Stemz Healthcare

Roles and Responsibilities:1. Person will be working 80% times as Staff Nurse &amp; 20% times as Guest Relation Officer. 2. He / She will be responsible for blood sample collection in the visa medical center. 3. He/She will also act as the staff nurse and manage the administrative as well as clinical duties involved in the center. 4. Handle Phlebotomy 5. Administer vaccines in certain cases 6. Data Entry of medical records 7. General nursing carePerks and Benefits 5.5 Days working/Week &amp; all Sundays off. Attractive Remuneration along with other joining benefits.Job Type: Full-timePay: &#8377;15,000.00 - &#8377;20,000.00 per monthApplication Question(s):<ul><li>Do you have telangana registration?</li><li>Are you comfortable with Hi- Tech city Madhapur?</li></ul>Work Location: In person

Staff Nurse

Stemz Healthcare Lanka Pvt. Ltd.

Position- Staff Nurse cum GROLocation- Hit-tech City MadhapurRoles and Responsibilties:1. Person will be working 80% times as Staff Nurse &amp; 20% times as Guest Relation Officer. 2. He / She will be responsible for blood sample collection in the visa medical center. 3. He/She will also act as the staff nurse and manage the administrative as well as clinical duties involved in the center. 4. Handle Phlebotomy 5. Administer vaccines in certain cases 6. Data Entry of medical records 7. General nursing carePerks and Benefits 5.5 Days working/Week &amp; all Sundays off. Attractive Remuneration along with other joining benefits.Job Type: Full-timePay: &#8377;15,000.00 - &#8377;20,000.00 per monthApplication Question(s):<ul><li>Do you have a Telangana Registration?</li><li>Are you comfortable with Hi-Tech city Madhapur?</li></ul>Work Location: In person

PEPLE PVT LTD

DUTIES AND RESPONSIBILITIES:<ul><li>Greets the VIP guests of the hotel. As directed by the Front office Manager, Performs special services for VIP Guests.</li><li>Assists in VIPs arrival departure in absence of guest relation officers.</li><li>Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behaviour.</li><li>Checks on registration cards of arriving guests and ensures all information should be filled on each cards either by Guest Relation Officers or the guests.</li><li>Gives the instructions to the Night Reception, during the high occupancy periods, regarding: walk-in guests and release room blocked because of no- shows</li><li>Prepares and checks for VIPs arrival and escorts guests to rooms.</li><li>Co-ordinates with all departments concerned in order to maintain Front Office functions properly.</li><li>Handles guest complaints and other related problems and reports on the Assistant Managers log book.</li><li>Promotes and maintains good public relations.</li><li>Motivates and maintains good staff relations.</li><li>Maintains and be guided of hotel policy on credit/lost and found hotel guests properties.</li><li>Follows up in credit check report, liaise with credit manager.</li><li>To responsible for front office operation during the absence of Front Office Manager</li></ul>PREREQUISITES:Must be able to communicate in English writing and speaking and other languages are advantages. Good &amp; charming personality is important to be the Duty Manager in the way to represent himself on behalf of hotel management.Education:Graduates bachelor degree and/or diploma in hotel and restaurant management or other related fieldExperience:Minimum of two years of experience in similar position. Should be familiar with basic computer skills and previous experience in using Hotel management software (ERP), Telephone Switch board. Etc.Job Type: Full-timeJob Type: Full-timeWork Location: In person

Duty Manager

IIQAF

<div><h2 class="jobSectionHeader">Description</h2>
We are currently seeking a dedicated Guest Relations Officer to join IIQAF in Dubai. As a Guest Relations Officer, you will play a crucial role in ensuring exceptional guest experiences and maintaining positive relationships with our clientele. This position is vital to our company as you will be the first point of contact for guests, representing our brand and upholding our reputation in the hospitality industry. You will be involved in a variety of projects aimed at enhancing guest satisfaction and loyalty, ultimately contributing to the success of IIQAF.
<h3 class="jobSectionHeader">Responsibilities:</h3>
<ul><li>Welcome guests in a friendly and professional manner, providing assistance and information as needed.</li><li>
Handle guest inquiries, requests, and complaints promptly and effectively.</li><li>
Coordinate with other departments to ensure guest requests are fulfilled in a timely manner.</li><li>
Maintain a database of guest information and preferences to personalize their experience.</li><li>
Assist in organizing and implementing special events and promotions for guests.</li><li>
Monitor guest feedback and reviews to identify areas for improvement.</li><li>
Ensure all guest areas are clean, organized, and well-maintained.</li><li>
Collaborate with the team to uphold company standards and policies.</li></ul>
<h3 class="jobSectionHeader">Requirements:</h3>
<ul><li>Excellent communication and interpersonal skills.</li><li>
Strong customer service orientation with a proactive approach.</li><li>
Ability to remain calm and professional in stressful situations.</li><li>
Attention to detail and problem-solving skills.</li><li>
Proficiency in MS Office and reservation management systems.</li><li>
Previous experience in a similar role in the hospitality industry is preferred.</li><li>
Fluency in English; knowledge of other languages is a plus.</li><li>
Flexibility to work in shifts, including weekends and holidays.</li></ul>
<h3 class="jobSectionHeader">Benefits:</h3>
<ul><li>Accommodation</li><li>
Transportation</li><li>
Health insurance</li></ul></div>

Guest Relations Officer

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