hr officer

billeting supervisor

concierge

front desk agent

hr assistant

guest relations agent

Marriott International

<div>Additional Information 
Job Number26076141 
Job CategoryRooms &amp; Guest Services Operations 
LocationConference Centre Street, West Bay, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities. 
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Guest Relations Agent

City Centre Rotana Doha

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 This position is based at City Centre Rotana Doha
 
 
 As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Process and confirm guest room reservations made by clients on the phone, letter or fax
 </li>
 <li>
 Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations
 </li>
 <li>
 Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.
 </li>
 <li>
 Show complete product knowledge, understand rate structure and apply rate management
 </li>
 <li>
 Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor
 </li>
 <li>
 Promote and maintain good public relations and endeavors to maximize business
 </li>
 <li>
 Maintain an accurate room status at all times
 </li>
 <li>
 Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails
 </li>
 <li>
 Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should have a diploma / degree within the hospitality field and previous experience in hotel reservations. You must be a computer literate with excellent communication skills, written and oral proficiency in English, while additional language skills are an asset.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be customer focused and with an extremely proactive personality and a courteous, dynamic and approachable character. You will work effectively with professionalism and establish effective relationships with internal and external customers. You work independently within a structured environment while possessing following additional competencies-
 
 
 Understanding the job
 
 
 Teamwork
 
 
 Taking Responsibility
 
 
 Recognising Differences
 
 
 Adaptability
 
 
 Customer Focus
</div>

Reservations Agent

The Town Hotel

Job Vacancy &ndash; Front Desk Agent(prefer Srilankan nationality)Position: Front Desk Agent(Male)Location: Doha Employment Type: Full-TimeJob Summary We are seeking a friendly, professional, and customer-focused Front Desk Agent to join our team. The successful candidate will be responsible for providing excellent guest service, handling check-ins and check-outs, managing reservations, and ensuring a pleasant stay for all guests.Key Responsibilities Welcome guests and provide a warm, professional first impression.Handle guest check-ins and check-outs efficiently.Manage room reservations and update booking systems.Answer phone calls, emails, and guest inquiries.Process payments and maintain accurate records.Coordinate with housekeeping and other departments to ensure guest satisfaction.Address guest complaints and resolve issues promptly.Provide information about hotel services, facilities, and local attractions.Maintain a clean and organized front desk area.Requirements Previous experience in a hotel front office or customer service role is preferred.Excellent communication and interpersonal skills.Good command of English (additional languages are an advantage).Basic computer skills and familiarity with hotel management systems.Ability to work flexible shifts, including weekends and holidays.Professional appearance and positive attitude.Strong organizational and problem-solving skills.Benefits Competitive salary.Accommodation and transportation (if applicable).Duty meals.Career growth and training opportunities.Friendly and supportive work environment.Job Types: Full-time, Contract, PermanentPay: QAR1,900.00 - QAR2,000.00 per monthWork Location: In person

Front desk agent

Mandarin Oriental Hotel Group

<div><h2 class="jobSectionHeader">Scope of Position</h2>
The Waiter will carry out all required operational tasks and duties in the outlet under the guidance of the respective managers and supervisors, with the overall objective to serve food in a timely manner and delight and satisfy each and every guest.
Responsibilities
General:
<ul><li>It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures.</li>
<li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.</li>
<li>It is part of your role and your responsibility to fully support all learning and development activities.</li>
<li>You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</li>
<li>Use of the hotel&rsquo;s network, computers or internet access which is in the hotel&rsquo;s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li>
<li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li>
<li>Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li>
<li>Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li>
<li>To carry out any additional duties requested by management, related to hotel operational activities.</li>
</ul>
Departmental:<ul>
<li>
Have a good understanding of the outlet&rsquo;s concept and food and beverage offerings and be able to verbally explain those to guests.</li>
<li>Ensure that mise en place is completed shift to shift and during service in order to provide an efficient service. This includes cleaning tasks in front and back of house as well as polishing and assembling of equipment.</li>
<li>Be able to operate the required steps on the point of sales system in order to process food and beverage orders.</li>
<li>Be able to deliver service by understanding the guest requirements.</li>
<li>Carry out all tasks in a friendly, courteous and efficient manner.</li>
<li>Properly up-sell services and products to our guests at all times, enhancing service and generating increased revenue.</li>
<li>Be able to process MOHG Gift cards and other non-cash methods of payment.</li>
<li>Perform any tasks relating to billing according to hotel standards and cashiering policies.</li>
<li>Ensure all dishes are presented in compliance with hotel standards and food &amp; beverage specifications.</li>
<li>Conserve all outlet equipment and utensils in good conditions by proper day to day handling of all applicable utensils and by carrying out required side duties as assigned.</li>
<li>Assist in picking up all required stocks, including linen, beverage, dried goods and</li>
</ul>
others and arrange them accordingly.<ul>
<li>
Ensure product knowledge is up to date.</li>
<li>Support as required other outlets as assigned by the restaurant manager.</li>
<li>Any other reasonable tasks as assigned by the restaurant manager.</li>
</ul>
Colleague Relations:<ul>
<li>
Communicate well with colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication.</li>
<li>Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks.</li>
</ul>
Guest Relations:<ul>
<li>
Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest.</li>
<li>Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.</li>
<li>Have a natural, warm smile and a friendly and passionate approach towards guests.</li>
<li>Create WOW moments to surprise and delight guests in the Restaurants through gestures and other actions.</li>
<li>Report guest&rsquo;s preference to superiors and act upon them whenever known.</li>
</ul>
Preferable Mandarin/Chinese Speaker</div>

Waiter

Mandarin Oriental

<div>
 Scope of Position
 
 
 The Waiter will carry out all required operational tasks and duties in the outlet under the guidance of the respective managers and supervisors, with the overall objective to serve food in a timely manner and delight and satisfy each and every guest.
 
 
 
 Responsibilities
 
 
 
 
 General:
 
 
 
 <ul>
 <li>
 It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures.
 </li>
 <li>
 MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.
 </li>
 <li>
 It is part of your role and your responsibility to fully support all learning and development activities.
 </li>
 <li>
 You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.
 </li>
 <li>
 Use of the hotel&rsquo;s network, computers or internet access which is in the hotel&rsquo;s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.
 </li>
 <li>
 Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.
 </li>
 <li>
 Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.
 </li>
 <li>
 Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.
 </li>
 <li>
 To carry out any additional duties requested by management, related to hotel operational activities.
 
 
 </li>
 </ul>
 
 Departmental
 
 
 
 <ul>
 <li>
 Have a good understanding of the outlet&rsquo;s concept and food and beverage offerings and be able to verbally explain those to guests.
 </li>
 <li>
 Ensure that mise en place is completed shift to shift and during service in order to provide an efficient service. This includes cleaning tasks in front and back of house as well as polishing and assembling of equipment.
 </li>
 <li>
 Be able to operate the required steps on the point of sales system in order to process food and beverage orders.
 </li>
 <li>
 Be able to deliver service by understanding the guest requirements.
 </li>
 <li>
 Carry out all tasks in a friendly, courteous and efficient manner.
 </li>
 <li>
 Properly up-sell services and products to our guests at all times, enhancing service and generating increased revenue.
 </li>
 <li>
 Be able to process MOHG Gift cards and other non-cash methods of payment.
 </li>
 <li>
 Perform any tasks relating to billing according to hotel standards and cashiering policies.
 </li>
 <li>
 Ensure all dishes are presented in compliance with hotel standards and food &amp; beverage specifications.
 </li>
 <li>
 Conserve all outlet equipment and utensils in good conditions by proper day to day handling of all applicable utensils and by carrying out required side duties as assigned.
 </li>
 <li>
 Assist in picking up all required stocks, including linen, beverage, dried goods and
 
 
 </li>
 </ul>
 others and arrange them accordingly.
 
 
 <ul>
 <li>
 Ensure product knowledge is up to date.
 </li>
 <li>
 Support as required other outlets as assigned by the restaurant manager.
 </li>
 <li>
 Any other reasonable tasks as assigned by the restaurant manager.
 
 
 </li>
 </ul>
 
 Colleague Relations
 
 
 
 <ul>
 <li>
 Communicate well with colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication.
 </li>
 <li>
 Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks.
 
 
 </li>
 </ul>
 
 Guest Relations
 
 
 
 <ul>
 <li>
 Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest.
 </li>
 <li>
 Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.
 </li>
 <li>
 Have a natural, warm smile and a friendly and passionate approach towards guests.
 </li>
 <li>
 Create WOW moments to surprise and delight guests in the Restaurants through gestures and other actions.
 </li>
 <li>
 Report guest&rsquo;s preference to superiors and act upon them whenever known.
 
 
 </li>
 </ul>
 Preferable Mandarin/Chinese Speaker
</div>

Loft A

Job Title: Beach LifeguardLocation: Doha, QatarJob Type: Full TimeJob Description: The Beach Lifeguard is responsible for ensuring the safety and well-being of all guests, visitors, and staff within the beach and waterfront areas. The role involves monitoring sea conditions, preventing accidents, conducting water rescues, administering first aid, enforcing beach safety regulations, and providing exceptional guest service while maintaining a safe and enjoyable beach environment.Key Roles &amp; ResponsibilitiesBeach &amp; Water Safety<ul><li>Continuously monitor designated beach and waterfront areas to ensure guest safety.</li><li>Observe sea conditions, tides, currents, weather changes, and other environmental hazards.</li><li>Enforce beach safety rules and regulations at all times.</li><li>Identify potential risks and take proactive measures to prevent accidents and injuries.</li><li>Ensure safety flags, warning signs, and restricted area markers are correctly displayed and maintained.</li></ul>Emergency Response &amp; Rescue<ul><li>Respond immediately to water and beach-related emergencies.</li><li>Perform water rescues and lifesaving interventions when required.</li><li>Administer first aid, CPR, AED, and oxygen therapy within the scope of certification.</li><li>Coordinate with emergency services, medical personnel, and management during emergencies.</li><li>Assist with emergency evacuations and severe weather procedures.</li></ul>Guest Relations &amp; Customer Service<ul><li>Provide guests with information regarding beach safety, sea conditions, and facility rules.</li><li>Assist guests professionally and courteously while maintaining a visible presence on the beach.</li><li>Address guest concerns and safety-related issues promptly.</li><li>Physically attend to guest complaints or incidents on-site and take immediate action to resolve safety concerns.</li></ul>Beach Operations Support<ul><li>Conduct regular patrols along the shoreline, swimming areas, and beach facilities.</li><li>Monitor beach capacity and assist in crowd management during peak periods.</li><li>Ensure walkways, access points, and swimming zones remain safe and free from hazards.</li><li>Report any unsafe conditions, damaged infrastructure, or maintenance issues immediately.</li><li>Assist in maintaining overall beach cleanliness and operational readiness.</li></ul>Equipment &amp; Asset Management<ul><li>Inspect rescue equipment, radios, first aid kits, spinal boards, rescue tubes, and AED units before each shift.</li><li>Ensure all lifesaving equipment remains operational, accessible, and properly maintained.</li><li>Report damaged, missing, or expired equipment immediately.</li><li>Maintain lifeguard stations in a clean and organized condition.</li></ul>Documentation &amp; Reporting<ul><li>Complete incident, accident, rescue, and first aid reports accurately and promptly.</li><li>Maintain daily beach inspection and safety records.</li><li>Report all guest incidents, hazards, near misses, and operational concerns to management.</li><li>Participate in investigations relating to accidents and safety incidents.</li></ul>Training &amp; Compliance<ul><li>Participate in regular rescue drills, emergency exercises, and safety training.</li><li>Maintain all required lifeguard, first aid, CPR, AED, and rescue certifications.</li><li>Comply with all company policies, health and safety regulations, and local authority requirements.</li><li>Promote a culture of safety and emergency preparedness across the beach operation.</li></ul>Qualifications &amp; Requirements<ul><li>Valid Beach Lifeguard Certification from a recognized authority.</li><li>Valid First Aid, CPR, AED, and Oxygen Administration certifications.</li><li>Strong open-water swimming and rescue skills.</li><li>Previous experience in beach, waterfront, resort, or recreational environments preferred.</li><li>Physically fit and capable of performing demanding rescue operations.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you comfortable performing water rescues, CPR, and first aid in emergency situations?</li><li>Do you hold a valid lifeguard certification for beach environments?</li><li>Do you have at least 1&ndash;2 years of experience working as a lifeguard in a beach?</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Preferred)</li></ul>Work Location: In person

Beach Lifeguard

A to Z Services Group

We are seeking a professional, customer-focused, and well-presented Concierge to join our team immediately. The ideal candidate will be responsible for providing exceptional guest and tenant services, handling inquiries, coordinating requests, and ensuring a welcoming and positive experience for all visitors.Key Responsibilities<ul><li>Greet and assist guests, visitors, and tenants in a courteous and professional manner.</li><li>Respond to inquiries and provide accurate information regarding facilities, services, and local amenities.</li><li>Coordinate transportation, reservations, and special requests as required.</li><li>Manage incoming calls, emails, and visitor records.</li><li>Assist with access control and visitor registration procedures.</li><li>Handle customer complaints and service requests efficiently and professionally.</li><li>Coordinate with security, housekeeping, maintenance, and other departments to ensure seamless service delivery.</li><li>Maintain a clean, organized, and professional reception/concierge area.</li><li>Support administrative and customer service functions as assigned.</li></ul>Requirements<ul><li>Minimum 2 years of experience in Concierge, Front Desk, Guest Relations, Customer Service, Hospitality, or a similar role.</li><li>Excellent communication and interpersonal skills.</li><li>Professional appearance and customer-oriented attitude.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency in Microsoft Office applications.</li><li>Ability to work flexible shifts, including weekends and holidays if required.</li><li>Fluency in English is mandatory; Arabic is an advantage.</li><li>Valid Qatar ID (QID) with transferable visa preferred.</li></ul>Preferred Qualifications<ul><li>Experience in hotels, residential towers, commercial properties, or premium facilities management environments.</li><li>Immediate availability to join.</li></ul>Benefits<ul><li>Competitive salary package.</li><li>Career growth opportunities.</li><li>Professional working environment.</li></ul>Interested candidates who can join immediately are encouraged to apply with their updated CV.Application Question(s):<ul><li>Do you currently hold a valid Qatar ID (QID)? Is it Transferable</li><li>Are you fluent in English?</li><li>Are you willing to work shifts?</li><li>How soon can you join?</li><li>How many years of concierge/front desk/customer service experience do you have?</li></ul>Work Location: In person

Concierge

Explore 151+ Guest relations agent in Qatar this July. Find roles across top companies and apply now to boost your career.

151 guest relations agent jobs In Qatar

Guest Relations Agent

Reservations Agent

Front desk agent

Waiter

Waiter

Beach Lifeguard

Concierge