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guest relations associate

Four Seasons

<div>
 <strong>
  About Four Seasons
  <br/>
  <br/>
 </strong>
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 <br/>
 <br/>
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 <br/>
 <br/>
 <strong>
  About the location:
  <br/>
  <br/>
 </strong>
 seaside retreat in the heart of Qatar&rsquo;s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world&rsquo;s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.
 <br/>
 <br/>
 <strong>
  Our Team
  <br/>
  <br/>
 </strong>
 Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example, we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.
 <br/>
 <br/>
 <strong>
  Who We Look For
  <br/>
  <br/>
 </strong>
 We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Seat guests promptly at a table pre-set for the number in the party and according to guest preference.
  </li>
  <li>
   Set up Hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards.
  </li>
  <li>
   Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.
  </li>
  <li>
   Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest&rsquo;s name consistently.
  </li>
  <li>
   Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.
  </li>
  <li>
   Work harmoniously and professionally with co-workers and supervisors.
  </li>
  <li>
   Complete special projects (menu changes, signage, etc) as instructed.
  </li>
  <li>
   Ensure proper table set-up and make minor adjustments as needed.
   <br/>
   <br/>
  </li>
 </ul>
 <br/>
 <br/>
 <strong>
  Preferred Qualifications And Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Degree Holder, preferably in hotel and restaurant management
  </li>
  <li>
   2-4 years of experience with a luxury hotel in a luxury hotel &amp; resort
  </li>
  <li>
   Excellent command in English, Arabic is an advantage
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our Offering
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Deeply instilled values based company culture
  </li>
  <li>
   Opportunities to build a successful career with global potential
  </li>
  <li>
   Unique strong culture - diversity of 50 different nationalities
  </li>
  <li>
   Living accommodation in a high quality, well-resourced apartment
  </li>
  <li>
   Excellent Training and Development opportunities
  </li>
  <li>
   Employee Recognition Programs
  </li>
  <li>
   Complimentary nights at FS Hotels Worldwide
  </li>
  <li>
   Paid annual home leave tickets
  </li>
  <li>
   Complimentary meals in employee restaurants
  </li>
  <li>
   Free transportation to work
  </li>
  <li>
   Medical coverage
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Authorization
  <br/>
  <br/>
 </strong>
 The Hotel will apply for the work authorization for a successful candidate.
 <br/>
 <br/>
 <strong>
  Learn More About Employment With Four Seasons
  <br/>
  <br/>
 </strong>
 You could also learn more about employment with Four Seasons via the following channels:
 <br/>
 <br/>
 https://www.facebook.com/FourSeasonsJobs
 <br/>
 <br/>
 https://www.linkedin.com/company/four-seasons-hotels-and-resorts
 <br/>
 <br/>
 http://jobs.fourseasons.com
 <br/>
 <br/>
 https://twitter.com/FourSeasonsJobs
</div>


Hostess - Nobu

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26084130<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<br>
<p></p><div><div><p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.</p><p><br>
</p><p>No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Guest Experience Expert (AYS Agent)

<div><b>Additional Information</b><br>
<b>Job Number</b>26076141<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>Conference Centre Street, West Bay, Doha, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<br>
<p></p><div><div><p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.</p><p><br>
</p><p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Guest Relations Agent

Minor Hotels

<div>
 <strong>
  Job Location:
  <br/>
  <br/>
 </strong>
 Banana Island Resort Doha By Anantara
 <br/>
 <br/>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
 <br/>
 <br/>
 You will support the overall Food &amp; Beverage operation of the resort to maximize guest satisfaction, team member performance and business results. Your key duties and responsibilities are to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served, achieved through developing and maintaining a strong team environment, delivery of prompt, courteous service in accordance with brand and Food &amp; Beverage standards. Further you handle daily team member relations, and encourage problem solving by team members through proper training and empowerment.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Qualifications
 <br/>
 <br/>
 <ul>
  <li>
   College diploma in Hotel Management or related field
  </li>
  <li>
   Previous experience in Food &amp; Beverage/Restaurant operation
  </li>
  <li>
   Passion for leadership and teamwork
  </li>
  <li>
   Eye for detail to achieve operational excellence
  </li>
  <li>
   Excellent guest service skills
   <br/>
   <br/>
  </li>
 </ul>
 Not the right fit? Set up email alerts as new job postings become available that meet your interest!
</div>


F&B Supervisor

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Food &amp; Beverage - Services
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><p><b>Why Join Us?</b></p><p>
At Rosewood Doha, we create an environment where passion meets purpose &ndash; and where careers have meaning.</p><p>
Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy.</p><p>
You&rsquo;ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling.</p><p>
Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.</p><p><b>
About Rosewood Doha:</b></p><p>
Rosewood Doha is a landmark destination inspired by Qatar&rsquo;s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar&rsquo;s first members-only social wellness club, complemented by Rosewood&rsquo;s signature Manor Club for Club Room and Suite guests.</p><p>
Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels &amp; Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.</p><p><b>
Our Associate Experience:</b></p><p>
We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p><ul><li> A competitive salary and benefits package</li><li> High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</li><li> A birthday day off (because your milestones matter!)</li><li> Personalized development plans and continuous learning opportunities to support your career journey</li></ul><p>
These benefits reflect our commitment to creating an environment where you thrive &ndash; professionally and personally &ndash; while building a meaningful career with us.</p><p><b>
Your Role:</b></p><p><b>
Guest satisfaction:</b></p><ul><li>
Ensures to deliver the brand promise and always provide exceptional guest service.</li><li>
Exercise responsible behavior at all times and positively represent the restaurant team and Rosewood Hotels &amp; Resorts</li><li>
Ensures that all guest and associate complaints are resolved in a quick and efficient manner.</li><li>
Maintains positive guest and associate interactions with good working relationships.</li></ul><p><b>
Operations:</b></p><ul><li>
Understand and strictly adhere to Rules and Regulations established in the hotel's policies concerning fire, hygiene, health, and safety.</li><li>
Ensure high standards of personal presentation and grooming.</li><li>
Fully partake in a comprehensive training program as set out by the restaurant in conjunction with Talent &amp; Culture.</li><li>
To have a full working knowledge of the restaurant floor plan / layout, all F&amp;B offers.</li><li>
Ensure to know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests.</li><li>
Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest.</li><li>
Establish rapport with guests in a professional manner.</li><li>
Always provide our guests with the highest level of service and attention.</li><li>
Handle all guest enquiries and complaints in a courteous and efficient manner, requesting the assistance of the Team Leader / Supervisor or manager as required.</li><li>
Work towards a high level of guest recognition and build a full working knowledge of guest preferences.</li><li>
Ensure discretion and confidentiality with SAGs customers and ensure all information is given to a Team Leader and the management in order for the reservation in-house database to be updated.</li><li>
Always follow the restaurant Order of Service and Standard Operating Procedures.</li><li>
Follow all ongoing training procedures as set out by your mentor and the management.</li><li>
Report for duty on time and prepared for your shift. Adhere to agreed break times.</li><li>
Follow opening and closing procedures and complete all duties as required by the management and the Supervisor.</li><li>
Ensure that all stations are equipped with sufficient clean, polished cutlery / plates, and all other service wear.</li><li>
Ensure all tables are laid in accordance with the SOP.</li><li>
Be ready and prepared for service.</li><li>
Engage with and contribute to service briefings.</li><li>
Take instructions from your supervisor and manager, anticipate their requirements.</li><li>
Work with your Supervisor in order to control your section.</li><li>
Assist the Supervisor in controlling your section in the restaurant.</li><li>
Follow the Order of Service at all times, responding to the shift in charge instructions.</li><li>
Respond to any menu / drinks queries with knowledgeable, informative, and engaging answers.</li><li>
Ensure that individual Mise en Place for each order is known and placed on the table.</li><li>
Understand guests to be prioritized &ndash; VIP&rsquo;s, unhappy guests &amp; regulars.</li><li>
Communicate guest preferences to your supervisor in order to build guest profiles.</li><li>
React promptly and deal with any issues, complaints, breakages &amp; spillages.</li><li>
Communicate any issues to your supervisor and management promptly.</li><li>
Restock the station on time following the procedures.</li><li>
Ensure a high level of cleanliness is maintained throughout the restaurant.</li><li>
Complete relevant checklists correctly and honestly.</li><li>
Respond to changes in the F&amp;B function as dictated by the industry, company, and hotel.</li><li>
Grow and improve skills and abilities through the appropriate training, assessment, and performance.</li><li>
Operate the micros system effectively and present the bill and take payments correctly.</li><li>
Handle all operating equipment carefully avoiding abuse and minimizing breakage.</li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</p></div></div></div></div></div></div>

Waitstaff - Butterly Room, Shisha Lounge & Event Operations

City Centre Rotana Doha

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 <br/>
 <br/>
 This position is based at City Centre Rotana Doha
 <br/>
 <br/>
 As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as-
 <br/>
 <br/>
 <ul>
  <li>
   Process and confirm guest room reservations made by clients on the phone, letter or fax
  </li>
  <li>
   Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations
  </li>
  <li>
   Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.
  </li>
  <li>
   Show complete product knowledge, understand rate structure and apply rate management
  </li>
  <li>
   Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor
  </li>
  <li>
   Promote and maintain good public relations and endeavors to maximize business
  </li>
  <li>
   Maintain an accurate room status at all times
  </li>
  <li>
   Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails
  </li>
  <li>
   Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <strong>
  Education, Qualifications &amp; Experiences
  <br/>
  <br/>
 </strong>
 You should have a diploma / degree within the hospitality field and previous experience in hotel reservations. You must be a computer literate with excellent communication skills, written and oral proficiency in English, while additional language skills are an asset.
 <br/>
 <br/>
 <strong>
  Knowledge &amp; Competencies
  <br/>
  <br/>
 </strong>
 The ideal candidate will be customer focused and with an extremely proactive personality and a courteous, dynamic and approachable character. You will work effectively with professionalism and establish effective relationships with internal and external customers. You work independently within a structured environment while possessing following additional competencies-
 <br/>
 <br/>
 Understanding the job
 <br/>
 <br/>
 Teamwork
 <br/>
 <br/>
 Taking Responsibility
 <br/>
 <br/>
 Recognising Differences
 <br/>
 <br/>
 Adaptability
 <br/>
 <br/>
 Customer Focus
</div>


Reservations Agent

Hilton

<div><p><b>Exceptional Hospitality Starts with You
</b></p><p>Picture yourself brightening someone&rsquo;s day. When you join our Hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a <b>Public Area Cleaner </b>, you&rsquo;re not just ensuring the cleanliness and upkeep of the hotel&rsquo;s public spaces &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p></div>
<br><div><div><b>Job Responsibilities<br>
</b></div><div></div><div>As Housekeeping Attendant, you will support all Housekeeping and Laundry team for all aspects by delegating the day to day activities Housekeeping and Laundry within the hotel. Specifically, a Housekeeping Attendant will perform the following tasks to the highest standards:<br>
</div><div></div><ul><li><div>Enters and prepares the room for cleaning.
</div></li><li><div>Dusts the room and furniture, replenishes guestroom and bath supplies, cleans the bathroom, cleans the closet, vacuums, and racks the carpet.
</div></li><li><div>Checks and secures the rooms.
</div></li><li><div>Replenish amenities according to the operational standards.
</div></li><li><div>Deliver and retrieve items on loan to guests.
</div></li><li><div>Ensure security of guest rooms and privacy of guests
</div></li><li><div>Perform rotation cleaning duties (e.g., steam clean carpets, spring cleaning, super cleaning etc.) as required
</div></li><li><div>Cleans guest bathroom/bedroom/floor corridor.
</div></li><li><div>Anticipate guests&rsquo; needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
</div></li><li><div>Maintain positive guest relations at all times.</div></li></ul></div>
<br><div><p><b>What It Takes to Make the Stay
</b></p><p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
</p><p>A passion for spreading the light and warmth of <b>Hospitality </b>. Acting with <b>Integrity </b>and always doing the right thing. Inspiring others through <b>Leadership </b>. A belief that <b>Teamwork </b>drives the best outcomes. A sense of <b>Ownership </b>and accountability. And a focus on the <b>Now </b>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p></div>
<br><div><div><div><b>Join an Award-Winning Workplace Culture
</b><br>
</div><div>At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
</div><div>Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
</div><div>Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
</div></div><div>Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.</div></div>

Housekeeping Attendant

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