guest relations associate

Glow Beauty On Demand

Quick Summary Bvlgari Resort Dubai is seeking a Guest Services Associate to deliver exceptional service experiences for luxury travelers. This role is central to maintaining the resort s reputation for elegance, exclusivity, and world-class hospitality. Job Details Location: UAE Location: Dubai Industry: Hospitality / Travel Function: Rooms &amp; Guest Services Operations Gender: Any Candidate Nationality: Any Job Type: Full-time Role Summary As a Guest Services Associate at Bvlgari Resort Dubai, you will play a key role in ensuring guests enjoy seamless and memorable stays in Dubai, UAE. The position involves front-line service delivery, attention to detail, and maintaining the luxury standards expected of one of the world s premier resort brands. What You ll Do * Welcome and assist guests on arrival, ensuring smooth check-in and check-out processes. * Handle guest inquiries with professionalism, providing accurate information on resort services and Dubai attractions. * Support the rooms and guest services team in daily operations. * Ensure guest requests and issues are managed promptly and effectively. * Maintain the highest standards of service, cleanliness, and presentation in line with brand expectations. Ideal Profile * Previous experience in guest services or front-of-house roles in a luxury hospitality environment. * Excellent communication and interpersonal skills. * Strong attention to detail and ability to anticipate guest needs. * Fluency in English; additional languages are an advantage. * Flexible, team-oriented, and able to work in a fast-paced resort setting.

Guest Services Associate

McFill Media and Publishing Group

Role Description 
This is an on-site internship role located in Dubai for a Guest Relations Intern at McFill Media. The Guest Relations Intern will be responsible for maintaining a welcoming atmosphere at all times and providing an exceptional experience for guests, performing client coordination and managing communication across departments, maintaining effective relationships with clients, collaborating with the team, and supporting the day-to-day operations and administrative tasks in the magazine.
 Qualifications 
<ul>
<li>Bachelor s degree or currently pursuing in Public Relations, Hospitality, Communication, Marketing, or a related field</li>
<li>Excellent verbal and written communication skills with fluency in English; Arabic language skills will be an added advantage but not mandatory</li>
<li>Strong organizational and interpersonal skills</li>
<li>Good time management skills and the ability to work in a fast-paced environment with shifting priorities</li>
<li>Ability to work effectively and collaboratively as part of a team and independently as needed, while maintaining a positive attitude at all times</li>
<li>Immediate availability to work on-site in Dubai for a minimum of 6 months</li>
<li>Passion for the creative and luxury industry and an interest in media and journalism</li>
</ul>

Guest Relations Intern

Rixos

<div>Company Description 
Rixos Premium Qetaifan Island North
Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country&rsquo;s biggest draws will be Qetaifan Island North&rsquo;s Waterpark attraction. The Rig 1938 is the world&rsquo;s highest tower of its kind, reaching 82 metres. 
Job Description 
Guest Service Associate (Seasonal)
This position is the first point of contact for guests and plays a key role in creating a safe, fun, and welcoming environment in Waterpark. You will assist guests with entry, provide park information, resolve guest concerns, and ensure an excellent customer experience from arrival to departure.<ul><li>
Greet all guests with a friendly and professional attitude.</li><li>
Assist with ticketing, wristband distribution, and season pass processing.</li><li>
Provide information about attractions, park policies, events, and amenities.</li><li>
Handle guest inquiries, complaints, and feedback efficiently and professionally.</li><li>
Operate point-of-sale (POS) systems for ticket sales, cabanas, guest services, etc.</li><li>
Monitor entrance/exit areas to ensure safety and flow of guest traffic.</li><li>
Support other departments as needed.</li><li>
Maintain cleanliness and organization in guest service areas.</li><li>
Enforce park rules and safety procedures courteously.</li><li>
Assist in emergency procedures when necessary.</li></ul> 

Qualifications 
<ul><li>
Previous customer service or hospitality experience preferred.</li><li>
Strong communication and interpersonal skills.</li><li>
Ability to work in a fast-paced, outdoor environment.</li><li>
Willingness to work flexible hours, including weekends and holidays.</li><li>
Basic math and computer skills (for POS systems).</li><li>
Positive attitude, reliability, and teamwork mindset.</li></ul></div>

Guest Service Associate (Seasonal)

Rixos Hotels

<div>
 
 Company Description
 
 
 
 
 Rixos Premium Qetaifan Island North
 
 
 
 Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country&rsquo;s biggest draws will be Qetaifan Island North&rsquo;s Waterpark attraction. The Rig 1938 is the world&rsquo;s highest tower of its kind, reaching 82 metres.
 
 
 
 Job Description
 
 
 
 
 Guest Service Associate (Seasonal)
 
 
 
 This position is the first point of contact for guests and plays a key role in creating a safe, fun, and welcoming environment in Waterpark. You will assist guests with entry, provide park information, resolve guest concerns, and ensure an excellent customer experience from arrival to departure.
 
 
 <ul>
 <li>
 Greet all guests with a friendly and professional attitude.
 </li>
 <li>
 Assist with ticketing, wristband distribution, and season pass processing.
 </li>
 <li>
 Provide information about attractions, park policies, events, and amenities.
 </li>
 <li>
 Handle guest inquiries, complaints, and feedback efficiently and professionally.
 </li>
 <li>
 Operate point-of-sale (POS) systems for ticket sales, cabanas, guest services, etc.
 </li>
 <li>
 Monitor entrance/exit areas to ensure safety and flow of guest traffic.
 </li>
 <li>
 Support other departments as needed.
 </li>
 <li>
 Maintain cleanliness and organization in guest service areas.
 </li>
 <li>
 Enforce park rules and safety procedures courteously.
 </li>
 <li>
 Assist in emergency procedures when necessary.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Previous customer service or hospitality experience preferred.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Ability to work in a fast-paced, outdoor environment.
 </li>
 <li>
 Willingness to work flexible hours, including weekends and holidays.
 </li>
 <li>
 Basic math and computer skills (for POS systems).
 </li>
 <li>
 Positive attitude, reliability, and teamwork mindset.
 </li>
 </ul>
</div>

<div>
 
 Company Description
 
 
 
 "Why work for Accor?
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Opens car doors for arriving and departing guests and escort them to the lobby.
 </li>
 <li>
 Maintains an up to date knowledge of the hotel and services. Supplies information and responds to guest queries.
 </li>
 <li>
 Ensures effective handover is done, gaining information from earlier shift.
 </li>
 <li>
 Forwards all guest complaints or problems to the manager on duty.
 </li>
 <li>
 Ensures that phone calls are answered properly up to the standards.
 </li>
 <li>
 Controls all guests car keys.
 </li>
 <li>
 Ensures that an effective handover is made to the Night shift in conjunction with the early Shift Leader.
 </li>
 <li>
 Maintains an awareness of sales opportunities maximizing revenue.
 </li>
 <li>
 Establishes, promotes and maintains good public relations while meeting or exceeding guest expectations.
 </li>
 <li>
 Maintaining the parking spaces and key cabinet and ensures cleanliness is to the maximum.
 </li>
 <li>
 Ensures that cars are delivered within 10 minutes for guest request.
 </li>
 <li>
 Ensures that airport/crew transportation flow is maintained effectively.
 </li>
 <li>
 Cooperates in the performance of any reasonable task requested by company manager, executive and guests.
 </li>
 <li>
 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).
 </li>
 <li>
 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.
 </li>
 <li>
 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.
 </li>
 <li>
 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.
 </li>
 <li>
 Carry out all other duties assigned by managers and hotel management not specified in the job description.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Education: At least a vocational college diploma.
 </li>
 <li>
 Experience: At least 3 years of related work experience
 </li>
 <li>
 Foreign Language: Good command of English and Arabic to communicate well.
 </li>
 <li>
 Courses and Training: Not required.
 </li>
 <li>
 Computer Literacy: Not required.
 </li>
 <li>
 Skills: Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months. Some jobs require technical knowledge of the methods, techniques and work processes in the related field. Expected to know the guest profiles, accommodation details and have basic knowledge of how to address guests. Expected to perform tasks that are of the same kind and similar in content. Requires awareness of other related processes.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 Your team and working environment:
 
 
 In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
 
 
 Note: Customization may be included for any specific local or legislative requirements, such as work permits
 
 
 Our commitment to Diversity &amp; Inclusion:
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Driver – linen

Marriott International

<div>
 POSITION SUMMARY 
 
 First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
 
 No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts to get it right for our guests and our business each and every time.
 
 PREFERRED QUALIFICATIONS
 Education: High school diploma or G.E.D. equivalent.
 Related Work Experience: No related work experience.
 Supervisory Experience: No supervisory experience.
 License or Certification: None
 
 
</div>
<div>
 
</div>

Concierge Agent

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Telephone Operator - PBX

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8994 guest relations associate jobs NEAR_ME

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Driver – linen

Concierge Agent

Telephone Operator - PBX