guest relations associate

Nemacolin

<div>ESSENTIAL FUNCTIONS:

(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)
<ul>
<li>Delivers internal and external guest service the Nemacolin way. Goes above and beyond &ndash; whether for an associate or guest.</li>
<li>Responsible for actively building and retaining guest relations and acts as a mentor to other employees and coworkers to provide superior guest service.</li>
<li>Strong preparation skills &ndash; including but not limited to: floor plans, seating charts, rotation scheduling, etc.</li>
<li>Greets guests at restaurant entrance with a friendly, upbeat, smiling, and positive attitude.</li>
<li>Seats guests at tables of appropriate size and ensures all necessities are provided for the guest &ndash; including but not limited to: menus, silverware, etc.</li>
<li>Excellent communication skills and relationship building with the serving staff.</li>
<li>Ability to balance multiple competing priorities &ndash; i.e; ensuring servers receive fair amount of tables and seating as well as taking care of guest requests and needs.</li>
<li>Informs servers and rest of staff of special occasions of guests &ndash; such as birthdays, anniversaries, etc &ndash; to ensure we are creating &ldquo;Real Life Magic&rdquo; for our guests in every special circumstance.</li>
<li>Answers the phone in a kind and cordial manner while taking reservations.</li>
<li>Knowledge of menus for all food and beverage outlets.</li>
<li>Other job duties as assigned.</li>
</ul>
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
<ul>
<li>Friendly and out-going personality.</li>
<li>Excellent communication skills.</li>
<li>Ability to stand up to 8 hours at a time.</li>
<li>Must be able to speak the English language fluently.</li>
<li>Ability to perform basic mathematical functions.</li>
<li>Must be able to handle high-pressure situations.</li>
<li>Customer service experience preferred; Restaurant experience a plus.</li>
<li>Must be able to work a variety of shifts &ndash; including holidays, weekends, evenings, etc.</li>
<li>Strong organizational skills.</li>
<li>Ability to effectively perform multiple tasks.</li>
<li>Ability to interface professionally with business contacts and customers.</li>
<li>Strong understanding of hospitality industry helpful.</li>
</ul>
These skills and abilities are typically acquired through the completion of a high school diploma or equivalent, as well as through a minimum of 2 years of experience in a guest service role.

This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be require by the organization and/or members of management. It reflects management&rsquo;s assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required.

Begin a Meaningful Career at Nemacolin

At Nemacolin resort in Pennsylvania&rsquo;s Laurel Highlands, foundational roles form the heart of the guest experience and the beginning of many long-term careers. Each day brings the opportunity to learn new skills, build confidence, and contribute to a team that values hard work, kindness, and pride in service. Whether entering hospitality for the first time or continuing a professional journey, the environment encourages growth, connection, and steady advancement.

Associate team members from a wide range of experiences come together to create something exceptional, supported by leaders who provide guidance, recognition, and encouragement along the way. Many leaders within the resort began in hourly roles, building successful careers through dedication, mentorship, and continuous learning.

Growth &amp; Development
<ul>
<li>Paid training and structured onboarding</li>
<li>Hands-on learning and cross-department opportunities</li>
<li>Clear pathways for advancement and internal promotion</li>
<li>Recognition through individual and team honors</li>
</ul>
Benefits &amp; Everyday Perks
<ul>
<li>Competitive hourly wages and attractive 401(k) program</li>
<li>Medical, dental, and vision coverage for eligible associates</li>
<li>Paid time off and holiday compensation</li>
<li>Discounted associate meals and uniform services</li>
<li>Savings across resort dining, retail, spa, and activities</li>
<li>Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community</li>
</ul>
A role at Nemacolin opens the door to skill-building, meaningful relationships, and a future shaped through experience and opportunity.

Bring your passion. Grow your career. Create Real Life Magic.

About Nemacolin
A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania&rsquo;s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels &amp; Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience.

Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.

Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine where this opportunity could take you as part of your own remarkable journey.

(Keywords: Restaurant, Busser, Food Runner, Server Assistant, Food Service, Customer Service, Pennsylvania, Hotel, Hospitality, Hostess, Host)</div>

Host/Hostess

Hilton

<div>Guest Relations Executive
A Guest Relations Executive directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. 
 
What will I be doing? 
As Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Executive is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Meet, greet and direct Guests who enter the lobby area</li>
<li>Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements</li>
<li>Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner</li>
<li>Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations</li>
<li>Manage, record and resolve promptly Guest or customer complaints</li>
<li>Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge</li>
<li>Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate</li>
<li>Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest</li>
<li>Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget</li>
<li>Maintain good communication and work relationships in all hotel areas</li>
<li>Maintain staffing levels to meet business demands</li>
<li>Attend all Reception meetings and Executive Lounge Meetings</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Assist with other departments, as necessary</li>
</ul>What are we looking for? 
Guest Relations Executives serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>An ability to listen and respond to demanding Guest needs</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Accountable and resilient</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work under pressure</li>
<li>Flexibility to respond to a variety of different work situations</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous experience in a customer service function or in a similar role</li>
<li>A passion for delivering an exceptional level of Guest service</li>
<li>High level of IT proficiency</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Guest Relations Executive

The Butler's Place Soul Food Cafe'

Overview Join our dynamic team as a Waitstaff, Hostess, and Cashier, where your energy and enthusiasm will create memorable experiences for our guests! In this multifaceted role, you&rsquo;ll be the friendly face greeting guests, ensuring smooth seating arrangements, taking orders with precision, and processing payments efficiently. Your positive attitude and excellent communication skills will help foster a welcoming atmosphere that keeps guests coming back. This paid position offers an exciting opportunity to develop your hospitality expertise while contributing to a vibrant team environment.Responsibilities<ul><li>Welcome guests warmly as a hostess, managing reservations and seating arrangements to optimize flow and guest satisfaction</li><li>Take accurate food and beverage orders from guests, ensuring clear communication with kitchen staff and servers</li><li>Provide exceptional customer service by addressing guest inquiries, resolving concerns promptly, and maintaining a friendly demeanor throughout their visit</li><li>Operate POS systems such as Aloha POS or Micros POS to process transactions swiftly and accurately</li><li>Assist with setting up dining areas, maintaining cleanliness, and ensuring a welcoming environment for all guests</li><li>Handle guest relations professionally over the phone or in person, demonstrating excellent phone etiquette and hospitality skills</li><li>Support team members in serving food and beverages when needed to enhance overall guest experience</li></ul>Qualifications<ul><li>Prior experience as a host/hostess or in food service is preferred but not required; we value enthusiasm and a willingness to learn</li><li>Strong communication skills with the ability to engage confidently with guests and team members</li><li>Experience operating POS systems such as Aloha POS or Micros POS is advantageous</li><li>Knowledge of restaurant operations, guest services, and hospitality standards is a plus</li><li>Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail</li><li>Hotel or guest relations experience is beneficial but not mandatory</li><li>Demonstrated professionalism with excellent phone etiquette and customer service skills</li></ul>Embark on a rewarding journey in hospitality where your positive attitude makes every guest feel valued! We are committed to providing paid opportunities that foster growth, teamwork, and exceptional service.Pay: $11.00 - $13.00 per hourWork Location: In person

Waitstaff/Hostess/cashiers

Ghee Indian Kitchen

Job SummaryGhee Indian Kitchen is a Michelin Bib Gourmond concept based in South Florida. This is our first Atlanta location. We are seeking a friendly and organized Host/Host to join our team. The ideal candidate will be responsible for creating a welcoming atmosphere for guests, managing reservations, and ensuring efficient seating arrangements. This role requires excellent communication skills and a passion for providing outstanding customer service in a fast-paced restaurant environment.Duties<ul><li>Greet guests warmly upon arrival and provide them with accurate wait times.</li><li>Manage the seating chart and ensure efficient flow of guests to tables.</li><li>Answer phone calls with professionalism, handling reservations and inquiries effectively.</li><li>Maintain cleanliness and organization of the host/host station.</li><li>Collaborate with servers and kitchen staff to ensure timely service.</li><li>Assist in guest relations by addressing any concerns or special requests.</li><li>Utilize Open Table for reservation and seating</li><li>Provide support during busy periods to enhance guest experience.</li></ul>Qualifications<ul><li>Must be available weekends and evenings.</li><li>Previous experience as a Host/Host or in food service is preferred.</li><li>Strong customer service skills with a focus on hospitality.</li><li>Excellent communication skills, both verbal and written.</li><li>Familiarity with POS systems; experience with Aloha POS or Micros POS is a plus.</li><li>Background in restaurant or hotel environments is advantageous.</li><li>Ability to multitask and work efficiently under pressure while maintaining a positive attitude.</li><li>Knowledge of phone etiquette and guest services principles is essential. Join our team to create memorable dining experiences for our guests while developing your skills in the hospitality industry!</li></ul>Job Types: Full-time, Part-timePay: $16.00 - $18.00 per hourBenefits:<ul><li>Employee discount</li></ul>Work Location: In person

Host

Northgate Resorts

<div><div>Northgate Resorts owns and manages the most awarded Camp-Resort portfolio in the nation. Our passion is creating family camping memories for our guests &ndash; memories that will last a lifetime! We don&rsquo;t do this as individuals, but as a passionate team that cares about making a difference in our guests&rsquo; lives. We endeavor to be a highly effective, lean, and fast-moving organization.</div> 
<div></div><div><div>The Guest Relations Staff is responsible for providing outstanding assistance, complaint resolution, and an overall wondrous experience to camp-resort guests. The Guest Relations Staff will work the Express Check-ins, escort guests to their sites, and canvas the resort to assist guests during their stay. This is a SEASONAL full-time or part-time position and reports to the Guest Relations Supervisor.</div>
<div> 
DUTIES &amp; RESPONSIBILITIES</div>
<ul><li>Guest Interactions
<ul><li>Provide guidance and explain service options to accommodate guest needs</li>
<li>Ensure guest reservations are accurate and consistent with company policies</li>
<li>Be the first point-of-contact for guests&rsquo; arrival by checking them in and escorting them to their lodging or RV site</li>
<li>Act as a concierge for transient guests - understanding local opportunities and answering guest questions or directing them to the appropriate person</li>
<li>Upsell ancillary sales (firewood, ice, golf carts, etc.) and deliver or provide guests promptly</li>
<li>Enforce park rules, including quiet hours</li>
</ul></li><li>Other Essential Duties
<ul><li>Engage with guests to foster a relationship with the guests, and to communicate and follow-through on any guest requests</li>
<li>Understand POS and reservation system and use a tablet to document all notes</li>
<li>Communicate with all departments and escalate any issues as necessary</li>
<li>Submit work orders to proper departments as needed.</li>
<li>Follow the guest recovery service guidelines</li>
</ul></li></ul><div>EDUCATION/TRAINING/EXPERIENCE</div>
<ul><li>Customer service experience preferred</li>
</ul><div>QUALIFICATIONS/REQUIREMENTS</div>
<ul><li>Basic computer skills</li>
<li>Provide quality guest interactions with consistent upbeat, fun, and energetic personality at all times</li>
<li>Excellent communication, customer service, and problem-solving skills</li>
<li>Can handle issues as they arise and take quick action to resolve them personally</li>
<li>Strong attention to detail, speed, and accuracy</li>
<li>Ability to multi-task and work in a fast-paced environment</li>
<li>Strong work ethic and a positive attitude</li>
<li>Required to work nights, weekends, and holidays</li>
<li>Work with minimal supervision</li>
<li>Maintain a positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, coworkers, and management</li>
</ul><div>ESSENTIAL PHYSICAL DEMANDS</div>
<ul><li>Able to lift up to 20 lbs</li>
<li>Must be able to stand outside in any weather conditions for extended periods</li>
<li>Must be able to remain in a stationary position</li>
<li>Continuously climb, balance, stoop, kneel, bend, crouch, and crawl</li>
<li>Able to manipulate fingers, hands, and arms to reach, carry, serve, etc.</li>
</ul>
</div><div></div><div>Northgate provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
</div>
<div></div><div>Northgate is also a proud participant of the E-Verify Program. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</div></div>

Guest Relations Staff

<div>
 
 Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.
 
 
 
 
 It's not just a job vacancy, we will help you elevate your career by offering a variety of learning &amp; development programs, career growth &amp; thousands of opportunities all around the world. Take the next step and be the star of your own success story!
 
 
 
 
 What we offer:
 
 
 
 Thriving work environment.
 
 
 Team members' special rates for Hilton hotels worldwide.
 
 
 Thousand opportunities for career growth and development.
 
 
 Comprehensive learning &amp; development programs that fits all fields.
 
 
 Opportunity to give back to the community and have a bigger social impact through Social Responsibility Hilton programs.
 
 
 
 Competitive Compensation And Benefits.
 
 
 
 Daily duty meal.
 
 
 Life insurance.
 
 
 
 What will I be doing?
 
 
 
 The
 
 Lobby Ambassador
 
 serves as the face of the hotel&rsquo;s hospitality, ensuring that every guest entering the lobby experiences a warm, engaging, and personalized welcome. Always present and visible, the Lobby Ambassador is responsible for maintaining the atmosphere of the lobby area, offering welcome refreshments, anticipating guest needs, and providing accurate information about all hotel services, facilities, and promotions. The Lobby Ambassador truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Maintain a continuous, polished presence in the lobby area, greeting and engaging guests with warmth and professionalism.
 </li>
 <li>
 Offer welcome drinks, cold towels, or refreshments as part of the arrival experience.
 </li>
 <li>
 Proactively approach guests to offer assistance or answer inquiries.
 </li>
 <li>
 Create a memorable first impression for all arriving and departing guests.
 </li>
 <li>
 Provide detailed and up-to-date information on all hotel services, amenities, promotions, dining venues, spa offerings, and nearby attractions.
 </li>
 <li>
 Assist guests with directions, reservations, and special requests, coordinating with relevant departments when necessary.
 </li>
 <li>
 Handle guest feedback or complaints with empathy and efficiency, ensuring timely follow-up and resolution.
 </li>
 <li>
 Work closely with the Concierge, Front Desk, and Guest Relations teams to deliver seamless service.
 </li>
 <li>
 Communicate guest preferences, VIP movements, and special occasions to relevant departments.
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Lobby Ambassador serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
 
 
 <ul>
 <li>
 Exceptional interpersonal and communication skills in English (Proficiency in Chinese is an advantage).
 </li>
 <li>
 Confident, engaging, and naturally hospitable personality.
 </li>
 <li>
 Strong knowledge of hotel operations, local attractions, and current promotions.
 </li>
 <li>
 Impeccable grooming and professional appearance.
 </li>
 <li>
 Ability to remain calm and composed under pressure, with excellent problem-solving skills.
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience in a guest-facing role within a luxury hotel or similar environment.
 </li>
 <li>
 Bachelor&rsquo;s degree or diploma in Hospitality, Tourism, or a related field.
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Waldorf Astoria Cairo Heliopolis
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Waldorf Astoria Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Lobby Ambassador - Waldorf Astoria Cairo Heliopolis

The Victus Group, Inc

<div>JOB TITLE: GUEST SERVICE ATTENDANT
USUAL TIME OF WORK SHIFT: Varies with facility needs. Full-time or part time positions, variable hours per week.
BREAKS: Two breaks, and one &frac12; hour lunch, depending on shift.
OVERTIME: As necessary
MACHINES USED: Office machines, tools, and equipment, desktop or laptop computer.
TOOLS USED: General clerical office tools ASSISTIVE DEVICES: Wheeled pushcarts
SKILLS &amp; ABILITIES REQUIRED: Speak, read, write, and understand the primary language(s) used in the workplace. Bilingual a plus.
DESCRIPTION OF WORKPLACE/WORKSTATION: The work takes place at a variety of office locations within a hotel facility. The surfaces at the office locations are level, carpeted, tiled, or have wood flooring. All of the work locations are well-lit and temperature controlled. The Guest Service Attendant may be exposed for limited periods of time to various weather conditions when ambulating from parking lot to office areas, building to building or other outdoor areas. The position may require the operation of a motor vehicle, as assigned.
DESCRIPTION OF JOB TASKS/PURPOSE: The Guest Service Attendant performs a variety of services for guests. Primarily, he/she registers arriving guests, assigns rooms, and checks guests out at the end of their stay. The Guest Service Attendant also keep records of room assignments and other registration information in a computer database. When guests check out, the Guest Service Attendant prepares and explains the charges, as well as processes payments. He/She represents the establishment, and attitude and behavior greatly influence the public&rsquo;s impression of the establishment. When answering questions about services, check out times, the local community, or other matters of public interest, the Guest Service Attendant must be courteous and helpful. Should guests report problems with their rooms, the Associate contacts members of the housekeeping or maintenance staff in order to correct them. When necessary, the Associate will deliver basic necessities (i.e., toiletries) to guests if no other staff member is available. Depending on the property, additional responsibilities may include: Front Office Operations, Information and Services; basic bookkeeping; Advance Reservation Agent; cashier; and telephone multi-line operation.
Major Job Functions:
<ul><li>1. Provide the highest quality of service to the customers at all times.</li><li>
2. Greet customers immediately with a friendly and sincere welcome.</li><li>
3. Utilize guest's names in interactions whenever possible.</li><li>
4. Promptly respond to all guest-related concerns including but not limited to complaints and special requests.</li><li>
5. Have a thorough knowledge of emergency and security procedures.</li><li>
6. Know how to clean guestrooms to standards.</li><li>
7. Know how to perform basic routine maintenance as well as how to properly operate all mechanical units within the guestroom.</li><li>
8. Know how to operate all laundry equipment.</li><li>
9. Keep maintenance personnel informed of all maintenance needs.</li><li>
10. Proper uniform attire must be worn at all times in accordance with The Victus Group and your hotel's brand standards.</li><li>
11. Personal cleanliness and neat appearance are required. Shoes must be low heeled and have heels and toes closed.</li><li>
12. Practice safety standards at all times.</li><li>
13. Be able to move miscellaneous items weighing up to 40 lbs. Please inform property management if you are unable to meet this requirement so they can determine if a reasonable accommodation can be made.</li><li>
14. Associates may be required to work varying schedules to reflect the business needs of the hotel.</li><li>
15. Regular attendance in conformance with the standards, which may from time to time be established by The Victus Group is essential to the successful performance of this position.</li><li>
16. Check guests in and out in an efficient and friendly manner.</li><li>
17. Post guest changes and compute guest bill using the brand specific PMS. Collect payment and make change for hotel guests following all cash handling procedures as required by The Victus Group.</li><li>
18. Promote the hotel&rsquo;s marketing programs..</li><li>
19. Track business via the recording of appropriate corporate/leisure information within the PMS system.</li><li>
20. Maintain a positive, interactive relationship with any property-based TVGI sale personnel.</li><li>
21. Handle guest mail and messages per established procedures.</li><li>
22. Develop a thorough knowledge of hotel staff, room locations, room rates, amenities and selling strategies.</li><li>
23. Take reservation requests efficiently.</li><li>
24. Answer switchboard in accordance with standards of proper telephone etiquette.</li><li>
25. Block rooms and handle special requests.</li><li>
26. Monitor room availability.</li><li>
27. Handle safe deposits by guests per established procedures.
</li><li>28. Keep lobby and guest areas clean and presentable.</li><li>
29. Offer and properly handle wake-up calls.</li><li>
30. Open and close shift; make cash drops.</li><li>
31. Ensure all credit cards, cash, and change fund are balanced throughout each shift.</li><li>
32. Ensure we have appropriate signatures/authorization prior to processing any credit card transactions.</li><li>
33. Monitor the intake of currency to protect against counterfeit bills.</li><li>
34. Inform management of any guest or systems related complaints or problems.</li><li>
35. Communicate with incoming staff and management by logging pertinent information in the front desk log.</li><li>
36. Pass on guest lost and found inquiries to management.</li><li>
37. Monitor and maintain an adequate amount of office supplies such as folio paper, registration slips, and pens to ensure smooth and continuous operations. 38. Develop and maintain a working knowledge of local attractions, restaurants, and area business.</li><li>
39. Develop and maintain a basic knowledge of major interstates and other roadways to assist in offering directions.</li><li>
40. Send and receive facsimiles for guests.</li><li>
41. Other duties deemed necessary by management that are within the associate&rsquo;s abilities.</li><li>
42. Must have valid drivers license and a clean driving record.</li></ul>
Associate must adhere to all work rules, procedures, and policies established by the company including, but not limited to, those contained in the Associate handbook. Must be willing to perform other duties as assigned, of which the associate is capable.
This employer participates in E-Verify. E-Verify is a program used to verify employment eligibility for new hires. As part of E-Verify, we will check your employment eligibility by comparing the information you provide on Form I-9 with records of the Social Security Administration (SSA) and/or Department of Homeland Security (DHS). You have the right to know if your employer uses E-Verify and to be informed if your E-Verify case results in a tentative nonconfirmation (mismatch). You also have the opportunity to take action to resolve a mismatch. You can start and continue working while resolving a mismatch.
Preferred Job Qualifications:<ul><li>
High school qualification or equivalent.</li><li>
Previous hospitality experience would be advantageous.</li><li>
Strong written and verbal communication skills.</li><li>
Well-presented and professional appearance.</li><li>
Competency with Microsoft Office.</li><li>
Ability to learn on the job.</li><li>
Excellent customer service skills.</li><li>
Ability to multitask</li><li>
Ability to work alone or in a team environment</li></ul></div>

Front Office Guest Attendant

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